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HDFC Bank Complaints & Reviews

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Updated: Feb 20, 2026
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A
ashoka1826
from Mumbai, Maharashtra
Aug 1, 2012
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Address: Maharashtra

Hi,

My account number is [protected] (salary account from Accenture), I have applied for ECS with HDFC bank Sion(Mumbai) branch since about 1.5 years for LIC premiums numbered[protected] and[protected] for amounts Rs. 1021 and Rs. 2042 respectively. In the month of Feb 2012 the last premiums were paid via ECS and thereafter my LIC premiums are due. I have noticed this yesturday and confirmed with LIC company, they said that HDFC bank has stopped ECS on customer request. Hence I visited the bank today to understand the process of stopping ECS, they (Rahul Dudia and Roscoe) said that I have to give a written statement for this in a form without which stopping ECS payment will not happen. Then I asked to check about my ECS status and the issue that I am facing by explaining it to them. After understanding the issue, they changed their response that the LIC company might have stopped accepting via ECS or the tenure was of 2 years. This was not acceptable.

Well I am sure that I did not opt for 2 years which actually doesn't make any sense; and also Feb 2012 would not make 2 years by any chance. Furthermore, LIC do not have authority to stop ECS without notifying me. This directly indicates that the problem occurred at your end only. This type of service doesn't show any professionalism which even makes me feel insecured in banking with you. Now I am penalized by LIC just because of your mistake. I would definitely like to hear a response and a solution from you.

--
Best Regards,
Ashok Chitimilla
[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    darrenjacob18
    from Chennai, Tamil Nadu
    Aug 1, 2012
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    Address: Chennai, Tamil Nadu

    Hi to whomsoever this is concerned,

    I had spoke to HDFC Banl Credit Card Customer Care and asked for a new card to be sent as my old card was damaged. Later on i realised that i have not updated my new address. The card was sent to the old address and was returned to the Bank. Today morning 1/8/2012 11:00 AM i spoke to a lady (not sure if she has updated this in the records). She was so rude and not willing to listen to what i was saying. I am a HDFC customer for almost 6 years and did not except such rubbish service. This is mainly targetted to the lady on the phone.

    Anothing this is i wrote a letter couple of days back to the HDFC Bank Arumbakkam branch to change my address details and they said that it will take 4 business days and also in the meantime i can have the card sent to the branch for me to collect it.

    This lady said that this is not possible and i will need to wait for the address change. This is utter rubbish. She must be a new comer or just saying some rubbish.

    Please have my card send to the Arumbakkam Branch. If someone can get in touch with me at [protected]@gmail.com i will provide the details.

    The lady on the phone is letting down HDFC as a bank is what i felt today. You guys are doing a good job and don't have such small mishaps please.

    Regards
    Darren Jacob
    Aug 13, 2020
    Complaint marked as Resolved 
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      T
      ttarunkumar007
      Aug 1, 2012
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      Address: Jhajjar, Haryana

      HI,
      My Name is Tarun Kumar. I had an credit card with HDFC bank. I use that card for a good time also i had a salary account
      with that bank for almonst good 3 to 4 yrs. I was making payment for same as well.
      But after some time i was not able to make payment for same. And bank was charging me for same every month. They were adding interest on
      that every month. One day i got a call and they told me that i can pay an minimum due of 800rs and rest i can pay like that. I paid
      1000rs on that day. After 2 hours i got a call from Bank again saying that i have to pay minimum due of 1800rs. again. I told them i
      can not do that. I asked them to give me a EMI faiclity by which i can make payment . Bank said for same i have to first of get the charges below the credit limit.
      my credit limit was 15000rs. But at that time bill was for 22000rs. I asked them i cant do that. Then, Later in Jan 2012, Bank put a lean on my account and
      they took my whole salary of 17000rs from my account. I have three loans as well. I have to pay installment them as well. Two loans are from HDFC and one from
      Fullerton India. After they took money out of my account, I stopped paying their installment for Personal Loan. But still i am paying for their another loan that is for my bike.
      But on every day they are calling me and abusing me and harrasing me. They are using profanity with my family and with my mom. In month of march i lost my job. Because of that
      iwas not able to pay thier installment for bike as well for 2months. I was getting call's from them i was telling them i wll pay it when i will get job as dont have problem in
      paying installemnt for bike. There was a lady calling me every day and using profanity. She was saying" Tum bhukhe nannge log kya kisht doge. Tumhare baap ne yahi shikhya hai "
      " tumhare pass khane ke paise nahi hai to kyon loan liya tha. Tum apne baap ka naam kharab kar rahe ho.' Aur many more. later i got a job and i told them that i got a job and now i wll start
      paying it. But they were disturbing me at time of my job as well. Now they are sending me Legal notice for credit card and Personal loan.
      One more thing i had a Suvidha insurence from them as well for my bike. If i loose my job i will get waiver for 3 emi. But when i apply for same. I haven't
      got that waiver. They told me that Insurence is valid in case your company will terminate you or if company get shut down. As there was not requirement in my company . So thet asked me to
      leave the job. AS i didnt had any chioce. Because i have to take my salary and my experience letter from them. Sir, Kindly do something. I am furustated from
      these calls and these notices. Sometime i think i will go to bank and Sucide their. But nothing would happen. they would just loose their money,but my faily would loose me.
      But bank would keep harrassing people like us who got some issue and they are ready to pay but just because of situation they are not. They want time to pay.
      So, Iwould request you to punish them. Take a Strickt action for same.
      Aug 13, 2020
      Complaint marked as Resolved 
      If i pose a complaint here, will it get resolved?
      Dear sir,
      i am kamlesh ghulghule. Having hdfc credit card. Today call coming from recovery department i suggest him for sattelment option but recovery person calld my company HR for recovery and harrass him now HR give me one chance dont want any call from recovery. If that person call him again i will be terminated so please help me on that

      Regards
      Kamlesh ghulghule
      [protected]
      Dear sir, Date : 02/11/2010


      Sub : complaint of one bank employee about abusive language with the customer

      I am amarjeet singh husband of raminder kaur kapoor (card holder) from hari nagar delhi. my card number is [protected]. my wife using this card from august-09.My overdue till today is around 37000/-.. This was the situation of my card till date.and from last one and half year we are paying min due on trhis card

      on 28/10/10 evening your bank employee Named As, gurvider singh (branch manager) hdfc bank, rajouri garden, ansal claasic tower called at my wife's mobile number.she told him talk to my husband that i am not able to talk to you right know, but your employe start talking on phone . my wife hangedup the phone and your bank employe called me up, I told i want this card to be settled . Hearing this he started talking very rashly to me, started using abusive language related to my mother & father. After hearing this i also got angry & reverted same to him but he didn't stop & start harrasing me saying that i will come to your place, I will come to your office, you beg to someone or you sell yourself but i want my banks money back now only.

      when the situation got worsed, I disconnect the call, but he called me atleast 30 times on both my wife's & my mobile number with different number.this process contined next day as well. hole day some other guy also called me and said branch main aake payment de jaoo i said send you excutive to me i ll pay the money, the answer was bank ter baap kaa nukar nahi hai payment to tujhe branch main hi aakar karni padegi

      I have recorded some conversation in my mobile, but he was aware of allthese things, he told me, "u cant do anything to me, He told me to come in the rajouri branch I will show you" but i refused to do so. He doesnt afraid to anything And shameless about his ill behaviour and abusive language.

      I want to know Bank has got the permission to abuse his customer .If yes, who has given the permission to abuse anyone’s mother & father & that person is very sure that nothing will happen to him.Noone can do anything about this matter & what he did to me is wright.

      please revert back with the next action i will have to take or what action you have taken about that employee.
      If i am not getting any response from you i will knock the door of consumer court, But that is very sure i will not stop with just writing a mail /letter to you.

      Please take some positive action as I have the proof of his abuse and ill behavior. I expect that you will respond to my letter positively as it has created very bad impression of a reputed bank in the eye of customer.
      Please do the needful ASAP.
      Number he has called from: 66219091 ////////// 66219091
      45315300
      45145300
      43145200



      My contact num : [protected].
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        A
        arunk5151
        from Pune, Maharashtra
        Jul 31, 2012
        Resolved
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        Address: Bangalore, Karnataka

        I wanted to cancel my HDFC ERGO health insurance policy : 50649078
        Ref no : HN[protected] and my rejection reference number is 50649077.
        First of all I am cancelling my policy because I am not able to make the payments and now I have been told that I need to pay 75% of the premium and only 25% will be reimbursed and they say that it is clearly mentioned in the documents ,
        But the documents containing the rules was given to me only after buying the policy and that too 18 days after buying the policy and even no document was provided to read before buying the policy nor they told me on call

        Infact I was fooled by them by giving me wrong information like the insurance can be used even for OPD treatments ( I have the call recorded in my phone and have the proof for the same )

        So if they tell me I should have read the conditions before buying the policy I would say the documents containing the rules and conditions was provided to me only after buying the policy and that too after 18 days .

        I just kindly request you to cancel my policy and refund my amount .
        Aug 13, 2020
        Complaint marked as Resolved 

        HDFC ERGO — without information cancel my policy

        Dear sir Posted: 30 of Jul, 2011 by [protected]@yahoo.co.in Send Mail without informastion cancel my policy

        dear sir,my name is deepak jain i am a lic agent since 1992, so my car no DL9CJ9327 my policy is due from 23/03/2011,i go to hdfc agro 22/03/2011 and pay by cheque Rs 3049.00 and cover note le liya,car policy after 15-20 days i recive,my policy no[protected] and cover note no [protected] at delhi vaya m/s naveen automobil co ltd parparganj indruty arya delhi ph.[protected],BUT 29 may 2011 ek courior 9.45am muze mela jisme apka ek cheque Rs 2029.00 ka tha,muze samjh m nahi aya ye chk kaisa hi ,so maine 10.15am 29/05/2011 ko c care per call ki unhone koi javab nahi diya or meri comp note kar li or with in 3 days call karne ko kaha,lekin mujhe koi javab nahi mila,31/07/2011 ko maine phir call ki lekhin khoi bhi ans vo nahi de paye or with in 3 days call karke javab de dege,lekin khoi call nahi aya is trha maine 10 to 12 time call ki lekin khoi bhi javab nahi mila ref no[protected] ms haider 11/7/ 2011 4.15 pm aise kai no mere pass hi mujhe kaha gaya aap noida off me face to face mele or m 18/07/2011 2.30pm mr girdher se mila lekin unhone mujhe khoi ans nahi de paye or apne senior mr varun ko mera case bataya unka no mujhe diya or bath karne ko kaha unka no [protected] hi, unho kitni bar call ki jab jakar unhone kaha,aapki policy 1st parti se 3dh parti me is liye kar di kyoki aap ne apni privus policy hame nahi de,jabki jab maine policy li thi ushi wakth privius policy aap ke agent ko di thi varna meri policy kaise hothi,aap ki compni ke agent ki galthi ka nuksan m kyo safar karu,is sare matter per meri kya galti hoi mujhi javab diya jaye,varna mujhe legal action lena padega,is complain ki ek copi irda,bima lokpal,0r senior ko bejh raha hu thankyo
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          K
          KatAcosta_o19
          Jul 30, 2012
          Resolved
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          Resolved

          Is this true or SCAM?
          They said I won but I have my doubt. I don't know if this is true or scam. Can you tell me if this is true. By the way, this is the first email I recieve and I respond to this.

          The Promotion Microsoft Award Centre India
          Enkay Tower Udyog Vihar V Gurgaon
          122 106.New Delhi,India

          GOVERNMENT ACCREDITED LICENCE
          REGISTERED UNDER DPA(Registration 0201GFRM-7)


          Dear Beneficiary: _____________________________________

          No tickets were sold out. All participants were selected through a random computer ballot system drawn from over 200,000,000 companies and 300,000,000 individual Email address from all over the world. The aim and objectives of this programme is to empower beneficiaries financially against the back drop of the global financial melt down affecting member countries and the other selected countries.

          This promotion is approved by the British and Asia Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). I have personally verified and confirmed that you have been awarded 500,000 Pounds in this year's round of the Reward Scheme, a World Bank Certified Demand Draft ( Cheque) with a Cash Value of 500,000 British Pounds which you will use to withdraw your Money in any Bank in your Country has been issued out in your name by our paying Bank .

          YOUR WON PRIZE IS CONSISTING OF A BRAND NEW H.P LAPTOP AND A SEALED WORLD BANK CERTIFIED DEMAND DRAFT WITH A CASH VALUE OF 500,000 POUNDS HAS BEEN ISSUED OUT IN YOUR NAME.

          [protected][protected][protected][protected][protected][protected][protected][pr...

          PAYMENT OPTION

          Our mode of payment states that your money will be Transferred to your chosen Bank account through Telegraphic Online Transfer, The online transfer is the fastest way of sending payment to winner's in they are various country,so you have to contact our transferee bank for your winning prize to be Transferred to you directly into your account in your country.


          Please contact the HDFC BANK in charge of your remmittance through email with below information for immediate Transfer of your Money.

          Contact HDFC Bank with your account informations for immediate Transfer of your Money to your choice bank account in your country.

          Send a Scan copy of your ID proof or Driving Licence

          CONTACT DETAILS OF HDFC BANK

          FOREIGN REMITTANCE DEPARTMENT HDFC BANK
          DEPARTMENT OF CURRENCY ONLINE TRANSFER

          HDFC BANK INDIA
          Tel:+[protected]
          Fax:+[protected]
          Email:[protected]@admin.in.th
          Operational Manager: Mrs Ajay Kumar



          We have entered your details in the MICROSOFT CLAIMS FORM and your ATM Master card has been issued promptly.

          On behalf of Microsoft Promotion Office India, I say a very big Congratulations to you once again.

          Claims Officer
          Yours Sincerely,
          Mr JOHN BRUCE


          And this is the scond email...


          From: HDFC BANK <[protected]@admin.in.th>
          To: [protected]@ymail.com
          Sent: Monday, July 30, 2012 2:35 PM
          Subject: HDFC BANK ONLINE (R) ONLINE TRANSFER PROCEDURE

          Chief General Manager-In-Charge,
          Funds Remittance Department
          HDFC BANK,NEW DELHI
          S-355, Gamal Abdel Nasser Marg,
          Panchshila Park South,
          Panchshila Park
          New Delhi,[protected]



          HDFC BANK : International Transfer Unit.
          Our Ref : FL/04/7362071XM09

          Funds Transfer Notification In The Amount Of 500,000.00 Pounds Sterling Only.

          Attention:Dear Esteeemed Customer ( )

          You are required to Provide the following details for an Online Transfer of your money.

          Name of Bank: BDO
          Account Holders Name: NONE
          Name of Branch:
          Bank address:
          Account Number:
          Swift Code:
          Your Email:
          Your Contact Address:
          Occupation:
          Contact No:
          Alternate No:
          Next of Kin:
          Relationship with next of Kin:
          Country:
          State:

          Also attach a scanned copy of your I.D card for proper identification purpose.

          Sincerely,
          Miss Ashas Datta
          Online Transfer Officer
          HDFC BANK
          Tel:+[protected]
          Fax:+[protected]
          EMAIL :[protected]@admin.in.th
          EMAIL :[protected]@accountant.com
          EMAIL :[protected]@hdfconlineshore.cu.cc

          ***************WARNING*****************This message was sent from the Online Accounts Department of HDFC BANK. It is only designated for intended recipient only.If you have received this emailing error you should immediately discard it without transferring or storing any of it's content.Anyone caught not abiding with these rules will be made to face the law as all communications are officially meant for Hdfc Bank Of India customers only.


          Hoping for your respond.
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            ramus0567
            from Mumbai, Maharashtra
            Jul 30, 2012
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            Address: Gwalior, Madhya Pradesh

            sir plz kch karna jarur


            i will wait for ur action n i will fell this in brnch by the time u take a sturn action


            goodnight i have faith in your services this is the reASON THAT I M SENDING THE COMPLAIN AGAIN


            IT MUST B COVERED UP

            . REDUCE THE A/C OPENING TIME
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              R
              Raajender Rao
              from Ahmedabad, Gujarat
              Jul 28, 2012
              Resolved
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              Address: Rangareddy, Andhra Pradesh

              Respected Sir,

              My two wheeler loan A/c No. 19492661 installment is been paid regularly but this month i.e. July it is informed that there are insufficient funds in my account by your employee and I have payed the amount in cash to clear the installment due as the your employee said that it is impossible to re represent the cheque in the bank, but there are sufficient funds in my account when the cheque is represented, as the bank statement shows.Apart form this they have represented the cheque in the bank and cleared the installment again.After that when I came to know this your employee had said that the amount will be given back, but I have received only Rs.1754/- out of Rs.2204/-.Now I want to know why the amount Rs.450/- has been deducted from the total amount which I am about receive without any information. Kindly respond for the above mentioned complaint immediately.

              RAAJENDER RAO
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              Two Wheeler Loan — poor response and negligence

              i have taken two wheeler loan in bangalore thru bajaj auto finance in bangalore.they have put ECS for clearing even after my loan amount is fully paid and ECS got bounced since i havent kept any money thinking that the loan is over. there is no proper response from their office regarding any of your querries, ...
              befor three years i have four credit cards and two loans due to my bad financial position i cant meet to repay credit card bill s and emi on time so that time my emi was bounced badly and credit card payments also has been made to much later in the time period of one year but after improving my financial position i clear all credit card payment with principal intrest panelty and all the charges counted by bank as per their policy and also check bounce charges or penalty charges of loans and now i get clearance certificate noc of all personal loans and credit cards not yet before one or one and half year and in some bank i got loans easyly and somtime i get problem in aproval of credit card or loan due to cibil report so what should i have to do

              Credit card and loan — Poor response

              Hi ,

              Iam Vidhu .My father have taken loan and cc before one month and now he is heart patient and seetled in native place.When i talk to the call center people for settling the accounts they dont have any idea.Every month field executives comes makes promises that he will settle the accoubts next month but he absconds after that.Call center people dircted us to kanchipuram branch then wht again the same response tht we dont deal with loans and cc u hv to contact call center.frm past six months iam just paying the int without any idea tht account will be settled or not.Please dont go for this bank at all.Bank executuves .They dont have any clue abt the bank.it is waste to talk to call center.
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                imaybejoking
                from Pune, Maharashtra
                Jul 27, 2012
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                Address: Bangalore, Karnataka

                End of the day for the bank means midnight 12:00 AM, this you'll not come to know when you are depositing, The bank will put all the clearance doubts on RBI, and will easily say, whatever delay is there is due to RBI, but will promise you 24 hr clearance when you deposit the cheque. Please don't go with HDFC, worst support on your finances, worst customer care, and people sitting on phone don't know the banking procedures even.
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                  imaybejoking
                  from Pune, Maharashtra
                  Jul 27, 2012
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                  Address: Bangalore, Karnataka

                  HDFC is the most worst bank I have ever come across, when they need your credit card payment, you'll receive 100s calls per day, but when its a question of your concern, they'll not even bother to reply and will speak of rules and regulations, If you want a service level satisfaction please don't opt HDFC go to any other bank.

                  HDFC Bank — false commitment

                  Hi,
                  i'm having salary account in HDFC bank,nungambakkam branch.
                  Based on my transaction the HDFC employee named Thamarai called me regarding the Loan offer of 104000 at the rate of 17%.So i agreed and handed over the documents to her.
                  The amount of Rs.103552.got credited to my account three days before without any prior confirmation from me.
                  and also received a SMS for the EMI payment of 4086 at the rate of 24%.

                  I need the answer from the Bank manager,Mr.JOHN.immediately.

                  Regards,
                  Bhuvana
                  Behavior of staff at HDFC nungambakkam branch is really bad.I find staff of SBI, Indian bank, other non nationalized banks much better in term of customer service.
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                    S
                    sks989
                    from Kolkata, West Bengal
                    Jul 27, 2012
                    Resolved
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                    Resolved

                    I am an MBA. I had joined the company as a trainer on a third party payroll. I was told that I would be confirmed in three months and latest by six months. I was hired as a Trainer consultant so they would not have to pay any PF.
                    After 3 months there was an assessment done and none o[censored]s were selected. We were told that you are being given 3 months on work on your skills.
                    3 months later I was transferred to another location in Delhi NCR. The cost of living was almost double to my earlier location. The manager over there was more interested in making me resign from the company rather than helping me out.
                    Eventually I resigned as I did not see the confirmation happening.
                    ONE SHOULD AVOID ALL JOBS WHICH ARE ON THIRD PARTY PAYROLL.
                    THEY ARE MEANT TO MAKE A FOOL O[censored]S AND GET CHEAP SLAVES FOR THE COMPANY.
                    About the functioning of insurance companies - Most of the policies are MIS SOLD. You can Google it or search in similar forums. It is not only HDFC Life but most of the insurance companies.
                    It was very common to sell ULIPS asking people to pay premiums for only 3 months and withdraw money the 5th month.
                    There are bizarre incidents wherein agents have convinced people to invest their PF amount or money saved for their daughter’s wedding in policies informing them that it is similar to a Fixed deposit or single premium policy.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    kutto ki fauz hai hdfc... Dogs and pigs are there only
                    office main jaha kaam karte the ghus ke tod fod karo ..computor vagairah utha lao...ye sale sara pf apni pocket main rakhte hai...froud number print karte hai..
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                      sks989
                      from Kolkata, West Bengal
                      Jul 27, 2012
                      Resolved
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                      I an MBA and was recruited by HDFC Standard Life now HDFC Life on a Third Part payroll as a Trainer.

                      I was told that i would be confirmed after three months of joining and a maximum of six months of joining.

                      On completion of three months they conducted an fake assessment and did not confirm any of the six o[censored]s who had joined the company saying that you need to work more and we are giving you three more months.

                      Three months later i was transferred to another location. The place was expensive and i had difficult time managing my expenses. The manager over their was more interested in making me resign from the company instead of helping me out at the new place.

                      I eventually resigned from the company as i felt their was no point in continuing the job as the confirmation would be done by the manager and he was in no mood to let that happen.

                      Moreover most of the policies in most of the insurance companies are mis sold.

                      It was very common to sell ULIPS telling the customer to pay premiums for just three years and withdraw money after fifth year.

                      Apart from that their are bizarre cases of regular premium policies being sold as a single premium policy for a high amount

                      I know incidents where an elderly person had invested his total provident fund amount in an insurance policy, on being convinced by an agent that it was similar to a fixed deposit.

                      Their are incidence of term plans being sold as instruments providing return on maturity
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Resign — Cheating

                      Company: Rensign located: Krisnanagar, Person: Dipan Kundu [Raj Printers], Cheating Company and a fraud person, Cheque bounce [Union Bank] at 10/5/2011. not receiveing any phone calls, +91-[protected]
                      HDFC LIFE is a 100% cheat organisation. I have burnt my fingers by depositing more than a lakh with this company at the time of depositing their officials, who provide misleading information to customers and using the unethical and unprofessional approach in selling the policy with incomplete and inaccurate information and did cheating with the customer, should be arrested under section 420 (cheating), 468 and 471 (forgery) TO ALL MY DEAR FRIENDS, DO NOT KEEP YOUR HARD EARNED MONEY IN THIS CHEAT ORGANISATION .. IF YOU HAVE HARD OF SARADA GROUP OF BENGAL DUPED THOUSANDS OF PEOPLE BY CHEATING THEIR MONEY, , THIS HDFC LIFE IS ALSO SECOND SARADA.. I HAVE ALREADY TALKED TO SEVERAL NEWSPAPERS TO BRING THE NEWS IN LIMELIGHT .. SAY NO TO HDFC LIFE..THEY ARE 100% 420 ORGANISATION.
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                        Ashok Kumar Gupta1
                        from Noida, Uttar Pradesh
                        Jul 26, 2012
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh

                        The following is the mails sent to HDFC for A/C No:[protected] but no reply/revised statement received from HDFC
                        Praveen Gupta
                        [protected]

                        Fwd:3rd Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.

                        Ashok Kumar Gupta Gupta
                        Jun 12

                        to pritams
                        Sir,
                        I am sorry to taking your time for my earlier mails noted below. Will it not showed that after sale service or when the customers comes in your net, you have no time to remove his grievances. If you have no time, please tell me to whom I should contact. Once again I am waiting for your reply.

                        Thanks
                        Yours faithfully

                        Praveen Gupta
                        [protected]

                        [protected] Forwarded message[protected]
                        From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
                        Date: Mon, Jun 4, 2012 at 12:30 PM
                        Subject: Fwd: 2nd Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
                        To: [protected]@hdfc.com


                        Sir,
                        I have not received the reply till date.Pl. expedite the intimate the position.
                        Thanks.Yous faithful

                        Praveen Gupta
                        [protected]


                        [protected] Forwarded message[protected]
                        From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
                        Date: Tue, May 29, 2012 at 7:24 AM
                        Subject: Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
                        To: [protected]@hdfc.com


                        Sir,
                        Pl. refer my mail dated 22-05-12 for reply is not received so far. Pl. expedite. Further, As per RBI guide lines, interest rates had been reduced but in my case the same is not implemented. Pl. reduce the interest rate also and let me know the correct position of the balance loan amount.

                        Thanks Yous faithful

                        Praveen Gupta
                        [protected]

                        [protected] Forwarded message[protected]
                        From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
                        Date: Tue, May 22, 2012 at 7:25 AM
                        Subject: Difference in amortization stt.
                        To: [protected]@hdfc.com


                        Sub:- Difference in closing/opening balance.

                        Sir

                        Reg. amortization statement for A/C No:[protected]

                        On the perusal of the same, it is seen that following transaction/amount paid for the
                        account is not taken into account. Hence, there is difference in Closing/Opening Balance

                        1 1st amount paid by cheque no. 285519 as pre EMI which was credited
                        to HDFC on 24.06.11 & not taken into account Rs. 3792

                        2 1st regular EMI was paid by cheque no. 285519 (Post dated cheque)
                        which was credited to HDFC on 05.07.11 but the interest was
                        charged for full month instead of proportionately. . 12780 Full month Intt.
                        Hence principal less adjusted by (12780*12/30)-5512 Rs. 7668 5112 proportionate Intt.
                        3 In view of above 1 & 2, excess interest was charged and less principal 7668 Diff.
                        is reduced by as per statement enclosed.

                        4 On 7-01-12, Pre Payment of EMI of Rs. 1,50,000.00 was paid
                        by cheque no. 22536 including interest of Rs. 221/- which (intt.) is not
                        shown in the statement.
                        5 Regular EMI of Rs. 24000/- for month of May (dtd.[protected] appears does not taken into account.
                        6 On 8-5-12, Rs. 3,06,619-00 was paid by cheque no. 234022
                        but Rs. 619/- is not shown in the statement.
                        As per my calculation, balance loan amount after adjustment
                        of Pre Payment dated 8-5-12 is Rs. 9,51,747/- instead 9,81,432/=.
                        Please reconcile the account with my statement and intimate me.


                        Yous faithful

                        Praveen Gupta
                        [protected]

                        Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
                        15K View Open as a Google spreadsheet Download
                        Ashok Kumar Gupta Gupta

                        Jun 13

                        to dharmendrac, vaibhavt, devenders
                        Sirs,
                        I am forwarding the mails sent to [protected]@hdfc.com as he replied my mail to contact to you.


                        Thanks
                        Yours faithfully

                        Praveen Gupta
                        [protected]

                        I am out of the office until 06/23/2012.

                        please contact :
                        [protected]@hdfc.com ,[protected]@hdfc.com ,[protected]@hdfc.com


                        Note: This is an automated response to your message "Fwd:3rd Reminder reg.
                        mail dtd. 22-5-12 for difference in amortization stt." sent on 6/12/2012
                        5:37:56 PM.

                        This is the only notification you will receive while this person is away.
                        Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
                        15K View Open as a Google spreadsheet Download
                        Ashok Kumar Gupta Gupta

                        Jun 25

                        to pritams, dharmendrac, vaibhavt, devenders
                        Sir
                        I am very sorry to sending this mail again and again as I am not getting response neither from you nor from your office from the person advised by you.

                        This is the way of your services that you are not bothering about to give him some time to resolve his quarry.

                        If it is not your work to answer your consumer after he purchased your product. Before purchasing the product the customer you chasing him and thereafter you forget him when he became your customer.

                        If it is not your job,please tell me to whom I should contact.
                        Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
                        15K View Open as a Google spreadsheet Download
                        [protected]@hdfc.com
                        [image][image] THANKS AND REGARDS VAIBHAV TIWARI Disclaimer :The information ...
                        Jun 25
                        Ashok Kumar Gupta Gupta

                        Jul 6

                        to pritams
                        Pl, see my original mail dated May 22, 2012 which still not replied. PL. INTERVENE IN THE MATTER AND GET IT RESOLVE. .

                        Yous faithfully

                        Praveen Gupta
                        [protected]
                        Ashok Kumar Gupta Gupta

                        Jul 23 (3 days ago)

                        to pritams
                        Sir
                        I feel very sorry to write again & again but you & your office is not wake up to resolve the matter.
                        PL. INTERVENE IN THE MATTER AND GET IT RESOLVE. .
                        Thanks


                        Click here to Reply or Forward

                        People (4)
                        vaibhavt
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          rajivnandwani
                          from Bengaluru, Karnataka
                          Jul 25, 2012
                          Resolved
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                          Resolved

                          Address: Gautam Buddha Nagar, Uttar Pradesh

                          I had gone to HDFC Bank branch in Sector 50 Noida and I was forced to take an Insurance policy by HDFC. I complained several times and had paid Rs. 50,000 in 1st year. The HDFC Insurance spoke to me in the 2nd year and told me to pay Rs. 10,000 from 2nd year onwards and take back the money on completion of 3rd year. I paid another Rs. 20,000 in the next 2 years and when I surrendered after 3 years, I got only Rs, 28,000 despite having paid the Insurance Company Rs. 70,000 in 3 years.

                          I complained to many people but no one listened. When HDFC Bank and HDFC Insurance are 2 separate companies, why did the Bank force the Insurance policy to me? Can I complain to RBI or IRDA? I know these 2 government bodies may also not do much as they have representatives from Banks and Insurance companies working in them.

                          Please let me know how to proceed on this...
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            R
                            R.Firdose Banu
                            from Hyderabad, Telangana
                            Jul 25, 2012
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                            Address: Bangalore, Karnataka

                            Hello Sir,
                            1. At the time of applying the credit card the customer representative told that I have won HDFC platinum card as complementary gift, even the brochure they showed me the platinum credit card. But when I got through post I got Gold credit card. I complained the Customer care but no response.
                            2. I got the HDFC Gold credit card No: - [protected] dated on 06/12. At the time of discussion HDFC representative told me that the is the complementary gift so you don’t need to pay any dispatch & other charges. but in the last 3 days I have got 4-5 messages from hdfc bank for the dispatch bill & min due charges(500rs).There is no proper response for the queries from customer care. Very pathetic service.
                            Due to this reason i am not interested to use the credit card .So pl.Cancel my credit card.
                            Note: Even for cancellation there is no proper procedure from HDFC representative

                            Regards,
                            Firdose

                            hdfc/cards — no response from executives

                            Hi

                            My name is M.SADIQ BASHA

                            Please be informed I already taken a loan in HDFC for Rs 1 lakh
                            after that I was requested to take another loan as my record shows that I dont any default status in my payment.

                            Then they confirmed that I can take upto another l lakh rupees
                            but according to me rupees 64 thousand is enough and the representative informed me that they can go for the favour of .5 percent as the processing.
                            .
                            Later they informed me that 1 percent of the total loan amount will be taken as the processing fee. I said no need to avail the loan and I requested them to return my documents and four checks
                            .
                            This was happen for a weak till date I have not given back my documents or even checks that I have submitted.
                            BRANCH NAME:T NAGAR
                            REPRESENTATIVE NAME:KAVITHA
                            PERSON COLLECTED THE DOCS:MR.ARJUN
                            .
                            Hence I request you to take necessary action to atleast they can return my documents with all my checks.
                            and instruct them that they have to come back with a reply and they should not keep quite as though no one is questioning them
                            .
                            please reply me immediately

                            regards
                            sadiq basha m
                            i was hospitlised n is nt keeping well since last 2-3 months. so was nt able to pay dues on time n bcoz of this my total outstanding shown is rs.28615.09 which includes heavy interest n late charges.i hve several times requested hdfc executives to gve me some reversal on my outstanding as i wnt to pay the full amount n wnt to continue wid my card bt no response has cme frm ur side n when i was hospitalised whenever ur executives said they ill cme n collect the min due they never turned up on time which resulted in late fee n once ur executive misbehaved wid my mom on phone saying dat when when u ppl cnt pay back why do u withdraw though my mom told her abut my condition. i hp to get the reply this tyme as soon as posssible.
                            Hi,
                            I have posted a letter Reg: CANCELLATION OF BAJAJ ALLIZANCE INSURANCE POLICY. On 01.09.2008 at Bangalore ATM near jallhali cross, and again i have faxed the same letter on 11.09.2008 to HDFC CARDS CHENNAI ADDRESS.
                            Till today there was no responce from ur executives, weather the policy has cancalled or not.Please give me the confirmation.

                            k.mohan
                            cardv no [protected]
                            contact Ph no [protected]
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                              A
                              anandingle11
                              from Anand, Gujarat
                              Jul 23, 2012
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra

                              I have a saving account in HDFC Viman Nagar, Pune branch from 2008.

                              I requested to convert the same to Salary Account in Aug 2011.

                              Accordingly, I was told that the account has been converted to salary account with 0 balance in Sept. 2011.

                              But still the Minimum balance fees(AMB,AQB) is deducted from my account.

                              When I logged complaint at HDFC, customer care associate replied me saying the account can not be converted to 0 balance account (It is converted to Salary Account).

                              When I approached Branch Manager of Viman Nagar branch, she told me to meet the HDFC's Corporate Representative for your company.

                              Accordingly I called Mr.Prabhakar & explained him the scenario on 4 July 2012. He told me that there should not be any min. balance fees for Salary Account. If it is deducted,you will get refund in 15 days.

                              When I called him after 15 days , he says it will get credited within next 2 days.

                              There is neither any refund nor any communication from HDFC till now.

                              Is this the way HDFC works?

                              Anand
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I have been to my HDFC branch to deposit some money in my salary account.which i usually do. today teller sitting on the counter refused to accept the amount and starting explaining me that we cant deposit any amount in the salary account.
                              Please let me know whether this is a fact
                              Sir i have to deposite money in my salary A/c today teller not accepting my any money to deposit, Kindly help
                              My Company given me Salary Account of HDFC Bank present i changed into other company given me Axis salary account.now i want to use HDFC account what are the terms and conditions
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                                A
                                abhayshow
                                from Lucknow, Uttar Pradesh
                                Jul 22, 2012
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh

                                Hi

                                I have applied online for HDFC Gold Credit Card. Within 1-2 days their agent contacted me and came to my home with Application form. While filling the from I saw there is no option for GOLD Card. he told that "Now HDFC Bank stopped issuing gold credit cards so you have to take Titanium edge, and their minimum credit limit is 75,000 - 1,00,000". I have agreed with him. But When I received my card I got only 35000 credit limit. Also one of my officemate received their HDFC GOLD Credit card with 60,000 credit limit, I get shocked, that Agent Misguided me. Why do I pay higher annual fees for less credit limit. Which is similar to GOLD Card.
                                Annual fees:
                                Gold card: 199/- + Taxes
                                Titanium edge card: 599/- + Taxes.

                                It’s very unfair. I request HDFC to kindly change my card with GOLD Card or tell me the procedure to surrender it ASAP.

                                Name: Abhay Narayan Singh
                                Location: Lucknow

                                Agent Name: Lalit

                                Please contact on the above number for card/other details.

                                Thanks.
                                Abhay Singh
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Aug 05, 2014
                                Updated by abhayshow
                                ...
                                Issue resolved... Please ignore...
                                Hi Abhay,

                                I faced same problem. I got HDFC Titanium Edge Card with 30000 Rs limit. I want to change it to Gold. Could you please guide m, what should I have to do.

                                I will thankful for your help.
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                                  S
                                  srinath77
                                  from Delhi, Delhi
                                  Jul 20, 2012
                                  Resolved
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                                  Resolved

                                  Recently i tried to purchase a flight ticket from spice jet using credit card on 17-06-12 but the transaction was declined from the spice jet so i have purchased a new air ticket from the same spicejet for the same date and time of travel on 18-06-12 and that transaction was executed
                                  the complaint is both the transaction were reflecting in the statement and when we enquired from the spice jet they are declining the transaction on 17-6-12,
                                  but bank is not crediting the amount into the account.
                                  please solve this problem
                                  the details of credit card
                                  no [protected]
                                  hdfcbank, shamshabad, Agra
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    A
                                    archianu
                                    from Mumbai, Maharashtra
                                    Jul 20, 2012
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                                    Address: Mumbai Suburban, Maharashtra

                                    I am Rajesh sawant and i had tried to withdraw Rs. 2000/- from my AXIS bank debit card at about 7.30 pm on 19.7.12 from HDFC ATM at orlem malad. I tried twice but the message shown was, timed out . I did not receive any money. As there were two machines I tried there but could not withdraw then I withdrew the cash from my wifes Indian Bank debit card. from the other machine in the same ATM. I then received an SMS from AXIS bank that Rs.2000/- has been debited, but actually I did not receive anycash from ny AXIS bank card. It is therefore requested to credit the same in my account.


                                    THank You.
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                                      B
                                      badri.csit58
                                      Jul 19, 2012
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      Hi,
                                      My name is veerabhadradra rao kaki, working in a private company hyderabad, i have two accounts in HDFC Bank, savings and salary account, the account numbers are
                                      1) [protected] - Savings Account
                                      2) [protected] - Salary Account

                                      I opened my HDFC savings account ([protected]) on dec 2011 and i applied for Credit Card through online reference no: [protected]S3, after that i got a call from hdfc executive saying that i have to submit the salary slip, address proof, pan card and contact details through courier or hdfc bank to the head office chennai, then i sent all these documents through courier and through hdfc bank also but i didnt get any response from the hdfc executives and i sent those documents five times to chennai head office, and i call to hdfc credit card department executives so many times they are not answering my queries and upto 2 months i called to them but they said my credit card request was rejected, i asked "whats the problem i sent the documents what u said', then they said we are unable to process and after they didnt respond to my calls.

                                      In May 2012 i opened my salary account ([protected]), this time i went to my local branch to apply for credit card reference number and consulted the credit card executive, i filled and submitted the documents what they want and i gave address proof, salary slip, and my company contact details, after 1 week i got a call from hdfc executive and enquired my birth details and company details , and they called to my company and enquired , they got all the information and called me back and said "sir we got the conformation form your company and your address proof is also correct with in few weeks we will process your credit card", after that i saw the online status it was rejected , then i called to the executive[protected] and asked why it was rejected they said " sir we are the third party agency for HDFC BANK, we dont know why it was rejected , but we got the correct information form your company as well as your address proof" and i went to my local branch and asked the executive he checked the status and saying we to dont understand why it was rejected , so many times i contacted the executives and enquired about my rejectyion of credit card , they are unable to answer why it was rejected.

                                      Even though i am submitting all those documents they needed, and their third part agency executives also enquired about my side was true information, they rejected my credit card request , the executives in hdfc banks are not giving proper response,every time iam calling they are telling we dont know ,we dont know and telling false reasons

                                      So please solve my problem as soon as possible, and get the credit card request approved.

                                      Regards,
                                      Veerabhadra Rao K
                                      Mobile:[protected]
                                      badri.[protected]@gmail.com
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Vivanta
                                        from Hapur, Uttar Pradesh
                                        Jul 18, 2012
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                                        Address: Srinagar, Jammu and Kashmir

                                        I am working with hotel vivanta by taj srinagar. I am havina a salary acount with hdfc bank branch karan nagar . The bank is deducting Rs 386 after every two months from last one year. I visited the bank 4 times from last one month and when I asked the bank staff about the deductions i was assured that all the deducted amount will be reversed to my account but requesting repeatedly nothing happened.
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