[Resolved] HDFC Bank — delinking credit card from saving account

ashok kr aggarwal

from Delhi, Delhi

Address:

New Delhi, Delhi, 110007

I am having hdfc saving account and credit card i have give written request 3 times for closing of my account but they say first delink your account from credit card for that also i have given written request but they are not taking any action for last 6 months. I want to close both my saving account and credit card also. Please help me
Rahoul agarwal
[protected]

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Sep 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to your comments expressed with regard to your credit card. We note that you wish to close your credit card. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041, .

-Nadia
Customer Assistance.

Verified Support

Jul 24, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret that we are unable to process the request for account closure received through PhoneBanking, NetBanking, e-mail, scanned or faxed a copy for security and authentication purposes. In case you still wish to close your account held with HDFC Bank, please submit the account closure form (available on www.hdfcbank.com> Forms Center> Personal Banking) along-with Extended KYC annexure ( available on www.hdfcbank.com> Forms Center > Personal Banking > Extended KYC Annexure ) at any of our nearest Bank branches. Please visit the following link for the address of our branches and ATMs https://bit.ly/2Hqff0y

-Nadia
HDFC Bank Customer Assistance