| Address: Ghaziabad, Uttar Pradesh |
The following is the mails sent to HDFC for A/C No:[protected] but no reply/revised statement received from HDFC
Praveen Gupta
[protected]
Fwd:3rd Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
Ashok Kumar Gupta Gupta
Jun 12
to pritams
Sir,
I am sorry to taking your time for my earlier mails noted below. Will it not showed that after sale service or when the customers comes in your net, you have no time to remove his grievances. If you have no time, please tell me to whom I should contact. Once again I am waiting for your reply.
Thanks
Yours faithfully
Praveen Gupta
[protected]
[protected] Forwarded message[protected]
From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
Date: Mon, Jun 4, 2012 at 12:30 PM
Subject: Fwd: 2nd Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
To: [protected]@hdfc.com
Sir,
I have not received the reply till date.Pl. expedite the intimate the position.
Thanks.Yous faithful
Praveen Gupta
[protected]
[protected] Forwarded message[protected]
From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
Date: Tue, May 29, 2012 at 7:24 AM
Subject: Reminder reg. mail dtd. 22-5-12 for difference in amortization stt.
To: [protected]@hdfc.com
Sir,
Pl. refer my mail dated 22-05-12 for reply is not received so far. Pl. expedite. Further, As per RBI guide lines, interest rates had been reduced but in my case the same is not implemented. Pl. reduce the interest rate also and let me know the correct position of the balance loan amount.
Thanks Yous faithful
Praveen Gupta
[protected]
[protected] Forwarded message[protected]
From: Ashok Kumar Gupta Gupta <[protected]@gmail.com>
Date: Tue, May 22, 2012 at 7:25 AM
Subject: Difference in amortization stt.
To: [protected]@hdfc.com
Sub:- Difference in closing/opening balance.
Sir
Reg. amortization statement for A/C No:[protected]
On the perusal of the same, it is seen that following transaction/amount paid for the
account is not taken into account. Hence, there is difference in Closing/Opening Balance
1 1st amount paid by cheque no. 285519 as pre EMI which was credited
to HDFC on 24.06.11 & not taken into account Rs. 3792
2 1st regular EMI was paid by cheque no. 285519 (Post dated cheque)
which was credited to HDFC on 05.07.11 but the interest was
charged for full month instead of proportionately. . 12780 Full month Intt.
Hence principal less adjusted by (12780*12/30)-5512 Rs. 7668 5112 proportionate Intt.
3 In view of above 1 & 2, excess interest was charged and less principal 7668 Diff.
is reduced by as per statement enclosed.
4 On 7-01-12, Pre Payment of EMI of Rs. 1,50,000.00 was paid
by cheque no. 22536 including interest of Rs. 221/- which (intt.) is not
shown in the statement.
5 Regular EMI of Rs. 24000/- for month of May (dtd.[protected] appears does not taken into account.
6 On 8-5-12, Rs. 3,06,619-00 was paid by cheque no. 234022
but Rs. 619/- is not shown in the statement.
As per my calculation, balance loan amount after adjustment
of Pre Payment dated 8-5-12 is Rs. 9,51,747/- instead 9,81,432/=.
Please reconcile the account with my statement and intimate me.
Yous faithful
Praveen Gupta
[protected]
Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
15K View Open as a Google spreadsheet Download
Ashok Kumar Gupta Gupta
Jun 13
to dharmendrac, vaibhavt, devenders
Sirs,
I am forwarding the mails sent to [protected]@hdfc.com as he replied my mail to contact to you.
Thanks
Yours faithfully
Praveen Gupta
[protected]
I am out of the office until 06/23/2012.
please contact :
[protected]@hdfc.com ,[protected]@hdfc.com ,[protected]@hdfc.com
Note: This is an automated response to your message "Fwd:3rd Reminder reg.
mail dtd. 22-5-12 for difference in amortization stt." sent on 6/12/2012
5:37:56 PM.
This is the only notification you will receive while this person is away.
Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
15K View Open as a Google spreadsheet Download
Ashok Kumar Gupta Gupta
Jun 25
to pritams, dharmendrac, vaibhavt, devenders
Sir
I am very sorry to sending this mail again and again as I am not getting response neither from you nor from your office from the person advised by you.
This is the way of your services that you are not bothering about to give him some time to resolve his quarry.
If it is not your work to answer your consumer after he purchased your product. Before purchasing the product the customer you chasing him and thereafter you forget him when he became your customer.
If it is not your job,please tell me to whom I should contact.
Comparision HDFC amortization Copy of[protected].xlsx Comparision HDFC amortization Copy of[protected].xlsx
15K View Open as a Google spreadsheet Download
[protected]@hdfc.com
[image][image] THANKS AND REGARDS VAIBHAV TIWARI Disclaimer :The information ...
Jun 25
Ashok Kumar Gupta Gupta
Jul 6
to pritams
Pl, see my original mail dated May 22, 2012 which still not replied. PL. INTERVENE IN THE MATTER AND GET IT RESOLVE. .
Yous faithfully
Praveen Gupta
[protected]
Ashok Kumar Gupta Gupta
Jul 23 (3 days ago)
to pritams
Sir
I feel very sorry to write again & again but you & your office is not wake up to resolve the matter.
PL. INTERVENE IN THE MATTER AND GET IT RESOLVE. .
Thanks
Click here to Reply or Forward
People (4)
vaibhavt
Aug 13, 2020
Complaint marked as Resolved
i am kamlesh ghulghule. Having hdfc credit card. Today call coming from recovery department i suggest him for sattelment option but recovery person calld my company HR for recovery and harrass him now HR give me one chance dont want any call from recovery. If that person call him again i will be terminated so please help me on that
Regards
Kamlesh ghulghule
[protected]
Sub : complaint of one bank employee about abusive language with the customer
I am amarjeet singh husband of raminder kaur kapoor (card holder) from hari nagar delhi. my card number is [protected]. my wife using this card from august-09.My overdue till today is around 37000/-.. This was the situation of my card till date.and from last one and half year we are paying min due on trhis card
on 28/10/10 evening your bank employee Named As, gurvider singh (branch manager) hdfc bank, rajouri garden, ansal claasic tower called at my wife's mobile number.she told him talk to my husband that i am not able to talk to you right know, but your employe start talking on phone . my wife hangedup the phone and your bank employe called me up, I told i want this card to be settled . Hearing this he started talking very rashly to me, started using abusive language related to my mother & father. After hearing this i also got angry & reverted same to him but he didn't stop & start harrasing me saying that i will come to your place, I will come to your office, you beg to someone or you sell yourself but i want my banks money back now only.
when the situation got worsed, I disconnect the call, but he called me atleast 30 times on both my wife's & my mobile number with different number.this process contined next day as well. hole day some other guy also called me and said branch main aake payment de jaoo i said send you excutive to me i ll pay the money, the answer was bank ter baap kaa nukar nahi hai payment to tujhe branch main hi aakar karni padegi
I have recorded some conversation in my mobile, but he was aware of allthese things, he told me, "u cant do anything to me, He told me to come in the rajouri branch I will show you" but i refused to do so. He doesnt afraid to anything And shameless about his ill behaviour and abusive language.
I want to know Bank has got the permission to abuse his customer .If yes, who has given the permission to abuse anyone’s mother & father & that person is very sure that nothing will happen to him.Noone can do anything about this matter & what he did to me is wright.
please revert back with the next action i will have to take or what action you have taken about that employee.
If i am not getting any response from you i will knock the door of consumer court, But that is very sure i will not stop with just writing a mail /letter to you.
Please take some positive action as I have the proof of his abuse and ill behavior. I expect that you will respond to my letter positively as it has created very bad impression of a reputed bank in the eye of customer.
Please do the needful ASAP.
Number he has called from: 66219091 ////////// 66219091
45315300
45145300
43145200
My contact num : [protected].