HDFC Bank Complaints & Reviews

I took a car loan from HDFC bank in Mar'11. But now when I need to sell my car they are asking for prepayment charges as high as 5% and they do not have any provision to tranfer the loan on the buyers name provided his credit check is good. This is a clear case of looting from the customer. I feel the RBI should put in some norms where in such looting can be stopped. We are slogging whole day and we are looted of our har earned money by such lenders.

Dear Sir/ Madam,

I recently placed a redemption request for my HDFC Mutual Fund at the HDFC AMC located at Borivali West on 9th April, 2012 folio #3709940/57 purchased on 23rd March 2007. Along with the request for redemption I also submitted my new bank details (Citi Bank) so that the credit would get posted to the right account. I was asked to submit a cancelled check for my old account (HSBC) and new account (Citi Bank), which I did submit. I was notified by the bank representative that the amount will be credited to my account on T+3 basis.

After waiting for the completion of above said time period on Friday ie. 13th April, 2012 when the amount wasn’t credited to my new account (Citi Bank). I contacted HDFC MF Customer Care and was informed that the amount was wrongly credited to my old account (HSBC). After spending hours speaking with different HDFC executives and their senior management team, I was informed nothing can be done about the redemption going to the wrong/ old account (HSBC).

Since my old account (HSBC) has been inactive for a period of more than 5 yrs the procedure to reactivate the account involves submission of various documents and a processing timeframe of 21 business days.

The redemption request was placed after holding on the units for 5 yrs at a low NAV in order to utilize the funds for an immediate financial requirement. If it was known HDFC would put me through such a hassle I would have never invested in HDFC MUTUAL FUNDS.

I would want HDFC to take ownership of the situation and transfer my funds in the correct account as mentioned in the redemption request, rather than just not providing any assistance in this situation. Also this whole delay has caused me a lot of financial and emotional losses.

Hoping to receive a quick response.

Thanks & Regards,
Cysel Dsouza.

Dear Sir/ Madam

This is Bhupendra Tikariha, Employee code 81474, I have resigned HDFC Bank on July 2011 and many time applied for my Releaving letter but still i didn't get my releaving letter and it is pending with HDFC Bank, due to this I am facing a problem in my current job and also facing a problem to get the promotion over there.For the further process, they required my Releaving letter asap.
Hence please help me to get my releaving letter asap for my career ahead.

Branch name : Bhandarkar road (low college road br.)

Branch code : 0007

Branch Add: Laukik apts, ground floor plot no. 3, ctc no 870, Bhandarkar road, Pune- 411004

Regards

Bhupendra Tikariha
Mob. : [protected]

I had foreclosed my HDFC personal loan, but still I have not got any confirmation/NOC from HDFC. Even after many followups, not an single reply from them. But I had received many warnings when I missed an EMI, like "CIBIL, The matter may kindly be treated as extremely urgent!, The last day for payment is 16TH February 2012 TO AVOID FURTHER LEGAL ISSUES!!!!!!!!!!".

The same scenario happened with HDFC credit card.

When HDFC is in need, they frightened customers saying "CIBIL & LEGAL ISSUES", once they got what they need they treat customers like............

Name of coordinator & email-id - Pavithran.[protected]@hdfcbank.com

Date:[protected]

My Provident Fund

I was working with HDFC BANK LTD as a Sales executive in corporet salary A/c , My Employee code was CP15855, I have resigned from the job on[protected] . I have not received the deposit in my A/c of my provident fund, which deducted of every month with my salary. and even they did not provide me PF number.

I've submitted my whole documentation provide in you.

Thanks & Regards

Pansuriya Buddhilal (CP15855)
Mo: [protected]
Gandhidham

Respected Sir,
I am working with Union Bank of India & under tie-up arrangement between UBI and HDFC Standard Life I had taken HDFC Assurance Policy No. 10348501 in August 2005. Premium frequency is Annual. Since 2006 my premium is paid through ECS on 13th August every year.

Accordingly, the premium which was due on 13th August 2011 was also paid & I am holding the receipt No.AUS04388 dated 16th August 2011 for the same. In the month of December 2011, I received a call from HDFC asking me to pay Rs. 189/- immediately due to increase in service tax. But my cheque dated 16th December 2011 for Rs.189/- was returned by HDFC saying that the amount due is Rs. 13017 including premium, increased service tax and internal charges. In the last week of December 2011 I received a cheque of Rs. 12194/- of HDFC without any explanation.

Since February 2012 again I am receiving phone calls that my premium due on 13th August 2011 is not received. After trying their Toll Free Numbers which did not work, I have interacted a number of times through e-mail with their customer service officers. Then I received an e-mail from Ms. Binita Upadhyay, Customer Service Officer that I am supposed to pay Rs. 12383/- (premium of Rs. 12194+increased service tax of Rs. 189) and reinstatement fees of Rs. 250 and interest of Rs. 902 is waived. I sent my cheque no. 100272 dated 17th March 2012 for Rs. 12383/- o[censored]BI which was returned by their Operations Department asking me to pay reinstatement fees and interest.

I am paying my premium through ECS since 2006 regularly. How will I know the increased amount of premium without any intimation? As soon as I received a call to pay increased tax I paid the same which was returned by HDFC. As soon as I received an e-mail to pay Rs. 12383/- I sent the cheque which was also returned by HDFC and converted my policy to the paid up policy.

When my premium amount of Rs 12194/- was paid on 13th Aug, 2011 and was returned in the last week of Dec, 2011, so my policy was in force till Dec, 2011. Why should I pay the interest and reinstatement fees and how did they convert my policy into the paid up policy? Why should I bear the loss for the glitches in their systems?

I request you to kindly look into the matter immediately. Awaiting for your response.

Thank You,

Mrs. Mrunal Hendre

Dear Sir,

I have applied for home loan in HDFC and hence payed a cheque of amount 11030.00 via cheque. I was also assured for guaranteed loan for the property i have applied for. After that I received a call from HDFC representative for query about the property for which the loan was required. After having sufficient query they simply deny me for the loan saying the property is not meeting with their requirements.

Now I need my refund of processing fee. They are neglecting my request and are not giving back my processing fee.

Please help/ Suggest.

Thanks & Regards

Amit Agrawal
[protected]
agrawal.[protected]@siemens.com

My credit card No. is [protected]. I dropped Cheque No.655780 drawn on SBH Gunfoundry dt:28.03.2012 for Rs48000/- ,Cheque No.655781 for Rs.100/ dt:28.03.2012 in favour of the above credit card account on 28.03.2012 in HDFC bank at Himayathnagar Branch and the proceeds have been credited to my credit card account on 04.04.2012. For the same finance charges to the extent of Rs.1,140.69 has been debited to my credit card account though the cheque was dropped on 28.03.2012 and my due date is 31.03.2012. Kindly reverse the entry immediately.

Hi,
I am TARAK .I made a online recharge on 10th Apr through my HDFC BANK on TATA DOCOMO website , while recharging their was error on the screen so recharge was not done but the amount was deducted from my a/c .Now when i contacted bank they are saying payment has been done from their side its s fault of TATA DOCOMO and TATA DOCOMO says their is no such payment reflecting in their system.
So can you tell me whom should i contact in this circumstances and how to get my money back because it seems like they both are not ready to take this respnsiblity.I am also attaching the needful.So please help me and reply me asap.

"MHDF[protected]-TATA DOCOMO-Billdesk"

Cheque No.[protected]


REGARDS:-
TARAK

a used car loan is given by HDFC bank on amount Rs. 189590.00 ,As per their schedule the loan agreement no[protected], the loan is issued on 22.03.2011 , when the Cheque is given for my loan of amount Rs.145000.00, i have told several times why the amount is low, they did not pay any heed. it was also told to given a break up regarding deduction of amount but they are not heard my prayer. i have paying regularly my EMI Rs. 4763.00
in this situation i submitted my complaint for resolving the problem, & proper advice regarding leagal action.

Tapan Kr. Singha
35/q/a tribeni kalna Road.
P.O Tribeni .pincode 712503
p.s Mogra, dist- Hooghly
west Bengal

Hi,

I have applied for Home loan in HDFC Ltd in the month of Jan 2012.They have accepted rs 9927 from me as processing fee.After spending more than 2 months for approval of loan they finally ready for disbursement.
But,during disbursement process,they have rejected my approval by reason that some issue with my first Agreement Papers.
Now,I am asking them for refund of processing fee,but they are not responding to my several mail reminders.
My point is that if HDFC is not able to sanctioned my loan they should refund me my processing fee back.

Vaishali...

Res sir,

Your employee ( Mr. Umesh [protected] and Bhadresh [protected] ) committed to us for free gift at the time of new life time free credit card account opening 3 week before.
But still they are not providing free gift to us.
So this is first HDFC credit card impression on us.

This is not a question of free gift but commitments by your employee is create a question against life time free card.
How to believed this is life time free card from your side.

Thanks,

Sir before it I also applied for personal from your bank online smart apply in revert I got a mail my on 19sep2011 I send this mail detail here .but by local side I found a call sir we are providing you only 1 lak of amount sir so I not taken this amount . after that a meham branch open near by me so I again applied here for personal loan and also attached land fard also for increase my loan amount and some reelection on interest rate but...

I am holding a salary account in HDFC BANK since last 3 and half years.I am surprised with the Deduction of AQB CHARGES without informing me for my HDFC SALARY A/C [protected] for branch located at SILVASSA(DNH).Also my account is converted to saving account without informing me through email or communication to my registered address with the bank which I have updated regularly.amount of rs 363 Is deducted.
hence i request to reverse this dud.
rs,
ashok kumar mishra
117,Padam Park soc
makarpura BARODA

N.O.C
SIR,
I AM FROM VADODARA. I WAS HAVING A CAR LOAN FROM HDFC BANK WHICH I HAVE ALREADY PAID TO THE BANK BUT NOW THE BANK IS NOT CO-OPERATING WITH ME IN GIVING MY N.O.C. ( NON OBJECTIONAL CIRTIFICATE). ( LOAN START FROM 07.05.2005 AND LAST DATE OF INSTALLEMENT 07.04.2010 LOAN OF RS.2,00,000 ) I AM REQUESTING THE BANK FROM LAST 2 YEARS SO PLEASE SUGGEST ME WHAT STEP SHOULD I TAKE TO GET MY N.O.C.

RAGHBIR SINGH SIDHU
2,A1/2, NARMADA NAGRI
GORWA, VADODARA390016
+91 [protected]

Sir

My Saving a/c No. [protected] (Cust Id.[protected]with Dlf Branch,Gurgaon is operational since Dec.2006.
I booked two Fix deposits each of Rs.50000 on 15th March 2011(FD No. [protected] and [protected]) for a period of 12 months 16 days @8.50 %.
As per FD Confirmation Advice the maturity amount was Rs. 54599.41(FD No. [protected] ) and Rs. 54599.41(FD No. [protected])
on the contrary I recived Rs.54486.11 and Rs.54486.12(FD No. [protected] and [protected]) which is lesser amount than the Actual Proposed amount.
In such a way I did not recive (113.30+113.29) Rs.226.59.

Here I want to clear that I have submitted Form 15G/15H on 15/2/2012 against (FD No. [protected] and [protected]).I am not able to understand as to why TDS or Hidden charges deducted from the above mentioned FD's even though I have submitted Form 15G in advance to maturity of these particular FD's.
In such a way I bear a total loss of Rs.226.59 because of your inefficient reception Staff member at HDFC Rohini Sector-8 Branch,Delhi 110085.

Due to such a dissatisfaction from HDFC Bank Branch of Sector 8 Rohini I hereby applying for Account closure and final Settlement of accounts.

I am forced to apply for account closure through e-mail because the same reception staff member of HDFC Rohini sector 8 Branch has refused to recive account closure form/application with the reason that the account is maintained at Gurgaon and cannot be closed at Rohini sector 8 Branch .



I hereby attached the documantory proof of Account closing application due to not getting favourable responce from sector 8 Rohini Branch (same Reception Staff).
Kindly Close the Account ASAP and send me the Refund if any after F & F Settlemnt of Account No. [protected].

Regards
Vineet Bhatia
Cust Id.20892777
Ph.[protected]

On[protected] Morning around 02:14, I got 3 SMSs stating that a transaction of 14000 Rs., 15500 Rs. and 18100 Rs. has been done in ETSAFE POS D at NETSAFE on my HDFC Credit card.

I disputed this as illegal transaction done with my card. That morning I called the Customer care and blocked the card.
Regarding this, I filed a Charge Dispute Form and did submit to HDFC BANK LTD, Plot No 2, LSC Mandaveli, Fazalpur, Patparganj,...

Dear all,

Few months back i have received call from hdfc bank regarding making cr. card and after listening there terms and condition i m ready to make card with out any member ship or annual charges, but with my 1st month statement they have charged me annul/member ship fee. after complaining telephonically n by mail there was no action taken by them. so its humble request to all friends dont go for hdfc cr. cards they are big time fraud co.

cr. card no [protected]

I have SBI ATM-Debit card[protected]) against my Savings Bank account in SBI, NEHU Branch, Shillong ([protected]). On April 1, in Guwahati, I went to HDFC ATM ( P1CNGWO1)at Paltan Bazar, Guwahati around 3 PM to withdraw Rs. 30,000/-. When I asked for Rs. 15,000/- initially, I did not get any money. When I tried again, it asked for opting lesser amount. So I asked for Rs. 10,000 and I got the money. I repeated the process two more times and got Rs. 10,000/- each. The transactions record numbers are 8146, 8147 and 8148. When I did last time the balance amount is shown as Rs. 166078.14. But after returning to Shillong, when I saw Mini Statement from SBI Bank ATM, I found that Rs. 10,000 is shown as withdrawn six times on April 1. It appears that Rs. 60,000/- is deducted from my account, when I actually took only Rs. 30,000/- from HDFC ATM.

I request the bank to look into this anomoly and ensure that Rs. 30,000 taken from my SBI account is deposited in my account at the earliest.

With regards,

Dr. H. Srikanth
Department of Political Science
North-Eastern Hill University
Shillong

I Showkat Ahmad Mattoo working as TEAM LEADER in HDFC bank maharaj gunj Branch srinagar jammu and kashmir bearing Employee Code CS08567 has resigned from the services on 31st of december 2011. As I have applied for the PF and other benefits which I have not recieved till date. So kindly look the matter and reply me at early.

As earlier I was told on the phone that my PF and other benefits will be settled quickly and credited to my Account on 28th March 2012, but unfortunately the same has not been credited yet.

Again kindly reply the status of my PF and other benefits on my Cell and on my Mail ID as my details are
Cell No. [protected] Mail ID. [protected]@gmail.com

Regards
Showkat Ahmad Mattoo
Cell No. [protected]
Mail ID. [protected]@gmail.com
Srinagar (jammu and kashmir)