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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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P
pnkjsinha
from Delhi, Delhi
Feb 24, 2012
Resolved
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Resolved

Address: Gurgaon, Haryana

My name pankaj kumar, I have an salary account in HDFC Bank. but yesterday collection team threat me loan for other satender singh, how was taken loan. I have no role in any transcation I am not signing in loan form but collection team call me [protected] repayment this loan and some people visiting in my home. collection team call my home in bihar.then i have talk to customer care no. who tell me come to bank and submit the form. I know about this thing if bank given before loan confirm the refrences after than who will be disturb any customer.


Thankx

Pankaj kumar
Mob no [protected]
NTT Data
unitech trade center
floor 6
gurgaon
Aug 13, 2020
Complaint marked as Resolved 

HDFC Bank — unwanted payment

I had cancelled the card at 2006.I had paid all the dues&send the letter with cancellation.But suddenly they had made simply 560/- to be pay.We had following & asked why we want to pay they didn't tell the reason.After that i had paid the amount also.Again they had send the letter stating that late fees &now they are simply sending the letter that you must pay 20,000/-.Whether the HDFC credit card they are cheating all of them.Wheather there is no solution for these??????????????/
Still the problem not solved.They had put unwanted payment &after cancellation they had put in autopay&charging as they need.They are not accepting the extra charges what for they put.Still not satisfied.
Dear Customer,

Please write to [protected]@hdfcbank.com with your contact details, issue details, type of loan and the reference number TTU[protected]. We would like to check this up from our end and get back to you.

Regards, Customer Assistance, HDFC Bank
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    shinylove
    from Mumbai, Maharashtra
    Feb 23, 2012
    Resolved
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    Resolved

    Address: Gautam Buddha Nagar, Uttar Pradesh

    I withdraw money from the ATM machine in 3 transactions amounting to Rs.50,000 in total from HDFC Bank ATM which is there in Noida Sec110.
    Machine dispensed the amount , But the whole currency did not came out of the dispensing slot.In total I got INR 5000.00 less in total.
    After that I lodged a complaint with HDFC Bank with the complaint no. DELC[protected].
    And now the Bank replied to me that they were not able to found the excess cash on end of that day.
    And now they are not refunding my Rs.5000,
    Aug 13, 2020
    Complaint marked as Resolved 
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      ROHIT KHERA
      from New Delhi, Delhi
      Feb 19, 2012
      Resolved
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      Address: North Delhi, Delhi

      I have already made settlement to my HDFC credit card no:[protected] IN APR 2011 10 months back. But till now I didn't received NOC letter from the bank till date. So requested to provide me the NOC letter asap. Conatct me as soon as possible.




      Regards
      Rudy
      contact number-[protected]
      email [protected]@cheapoair.com
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi i am sadanand chavan I have setteled my HDFC BANK credit card with one time payment of Rs 45000/-but bank is not issuing me closing letter and now bank issued me letter as only setteled card. can my name removed from CIBIL?and after six month bank asking me u should pay all loan which is related the card. is this true please help me.
      Regards.
      sadanand [protected]
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        A
        agrwlnidhi
        from Mumbai, Maharashtra
        Feb 18, 2012
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        HDFC has the worst service you could ever get, right from shraing information sharing with the customers to charging more money to something as basic as maintaing time commmitment. Even after writing to the senior management you would not get any respite to the inconvenience caused. Customers are left hanging because the project is sanctioned by HDFC. But guys if youll have an option then do not opt for HDFC loans for sure.
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          S
          shaan.newar
          from Mumbai, Maharashtra
          Feb 17, 2012
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          Address: Maharashtra

          DEAR SIR,





          I HAVE BEEN WAITING FOR MY PF WITHDRAWAL SINCE LAST 9 MONTHS, HOW MUCH TIME WILL IT TAKE MORE? PLEASE REPLY.





          THANKING YOU,

          SANKAR NEWAR, emp code 61303, Pension No: MH/211273/44557

          PUNE,

          [protected]
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            S
            Salahuddinansari06
            from Mumbai, Maharashtra
            Feb 17, 2012
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            Address: Mumbai City, Maharashtra

            I am a account holder of hdfc bank . My Name is Salahuddin And my A count number is --[protected].
            I have my net banking longing id & password but is not worked .
            I unable to use my net banking so i want my net banking Logging Id & password Ones again & activate my Net banking account.

            Yours Faithfully
            Salahuddin
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              D
              dpi
              from Visakhapatnam, Andhra Pradesh
              Feb 16, 2012
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              Can anyone help me in giving the solution for my problem stated below.I am not able to get any loans and credit cards due to the mothers bad cibil rating which has taken place due to settelement and cheque bounces(the main reasons to be noted in cibil rating of my mother) . I have ben told that I will not be able to receive any loans or any credit cards in my life. Please let me know how can I avail loans irrespective of mymothers financial cibil rating.
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                R
                Rajat1985
                Feb 16, 2012
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                Address: South Delhi, Delhi

                HI I HAVE GOT INSURANCE FROM HDFC, AND I HAVE PAID 2,04,000 RS/- TILL SEP 2011, THE CUSOMER SERVICE RECORDS SHOW THE SAME. BUT WHEN I ENQUIRE ABOUT MY POLICY FROM CUSTOMER SERVICE THEY SAY THAT I HAVE NOT PAID MY LAST PREMIUM, AND ON HDFC INSURANCE WEBSITE IT SAYS POLICY NOT PAID. WHY ??? I HAVE CALLED HDFC 10 TIMES AND RECORDING OF THEIR VOICE CONVERSATIONS TOO. EVERY TIME REPRESENTATIVE SAYS THAT I WILL FORWARD YOUR REQUEST AND IT WILL BE UPDATED IN OUR RECORDS SOON. I AM GOING FOR A LAWSUIT AGAINST HDFC LIFE INSURANCE, AS I AM FRUSTRATED. NOW !!! NO MATTER HOW MUCH IT COSTS ME.

                Regards,
                Rajat Gupta
                [protected]
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                  Tulshi Das
                  from Port Blair, Andaman and Nicobar Islands
                  Feb 16, 2012
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                  Address: Nagaon, Assam

                  Dear Sir

                  this is bring to your kind notice I Tulshi Das (employee code -92191 and branch code-2036).I have worked HDFC BANK organisation as Coex.

                  I have resigned 31st dec 2011.I have not recived my salary till date.
                  Sir please notice this and also notice I have resigned 31-12-11 .my ful & final is not complete till date .


                  so sir please help me in releasing my salary and also issuing me releaving latter soon.
                  Please reply me soon.

                  thanking you
                  warms regard

                  TulshiDas
                  [protected]
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                    K
                    kamal dhillon
                    from Rajpura, Punjab
                    Feb 16, 2012
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                    Address: Ambala, Haryana

                    Respected Sir/Madam
                    i was employee in H.D.F.C BANK LTD (FINE SUPPORT SERVICES PVT LTD) CREDIT CARD DEPARTMENT . i had left this organisation due to some reason .but my full & final salary is not credit in my account yet even not my December month 2011 salary and my reliving letter also. so please send it as soon as possible and take the action against this.i will be very thank full to you.and kindly confirm on my mail id([protected]@gmail.com)

                    NAME :ANJALI DHIMAN
                    EMP CODE:F06083
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      K
                      kaushiksavla
                      from Mumbai, Maharashtra
                      Feb 15, 2012
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                      Address: Mumbai City, Maharashtra

                      Hello Sir/Madam,

                      Good Evening

                      I have received today several times call on my cell phone and on my official landline (approx 50 times) mentioning there are some outstanding dues against credit card taken by my father. I have mentioned to them that I am not in touch base with my father since past 2 years and I do not have his contact number as well but the person who are calling are using slang,abusive words and very rude. I received calls from Cell No. [protected] (Abishek) and [protected] (Jayesh Ghadigaonkar). I am being threatned by the above cell number callers that they will cause injury to me.

                      For your information, I have not taken any credit card from HDFC bank against my name.

                      I was not being asked by the credit card sale person whether we should be giving credit card to my father then why am i being called again and again and mentally tortured for his recovery dues. Why did credit card officer didn't checked the credit worthiness of the customer before giving him credit card. If this is the case then Credit Card Officials are liable to repay for NPA's happening in bank?

                      As per human rights every individual is unique and he is responsible only for his actions and not anyone's else.

                      Expecting prompt action else I need to go ahead with writing/forwarding this email to Chairman of the HDFC Bank and proceeding with legal action.

                      Many thanks in anticipation of your co-operation.

                      Waiting for your reply.

                      Regards,
                      Kaushik
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Credit Card — false outstanding dues towards your company

                      sir
                      i m one of your customer name satyendra das,co/bhagabata das at/s.s das street ,po/sunhat ,dist/balasore,orissa,756002.i have taken a credit card from ur bank at balasore,orissa branch,i have never used my credit card no-[protected],one of the company name bajaj allianz forsed me to do a medical insurence,but i was not agree,then he ripitedly forsed me to do.one day one ph came to me and forsed me to deposit rs12336/ towards insurence.then i denied and i went to ur bank .then i called to ur customer cair.ur customer cair told me that already three thousand some thing hes been deposited towards bajaj allianz insurence i[censored] want to stop it .then i stoped it again one phone came to me and forced me to deposit rs12316.then again one ph came to me and told me that we are from h.d.f.c bank ur whole money returned to our bank and i[censored] want go for another polocies,then i refused.again one ph came to me and asked me to deposit the whole money.

                      so pl look at the metter and try to solve.


                      thanx
                      satyendra kumar das
                      [protected]
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                        R
                        r43uin
                        from Ludhiana, Punjab
                        Feb 15, 2012
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                        Address: Uttar Pradesh

                        Hi,

                        I worked with hdfc life for 2 years, i resigned on 30/09/2010 but still i am unable to get my pf settlement, i dont know what happen with my pf, i am not sure that i have my pf account with pf department because i asked so many times to hdfc life to give me the pf office details(contact person's phone no. and name) so that i can check with them but they are not giving me any information from last one year, today i am hopeless , plaese help me as i need my pf amount for some critical reason in my family.

                        Emp Id- 40935

                        Regards

                        Shekhar dhall
                        # [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          M
                          madhu sudan sharma
                          from Surat, Gujarat
                          Feb 15, 2012
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                          Address: West Bengal

                          i am a card holder of HDFC BANK . CARD NUMBER [protected]
                          HAVE PAID rupees 2360 on 22 nd of jan 2012 by cheque

                          the cheque was dropped on hdfc drop box , i am surprised to receive the statement this month that inspite of paying in time they have lavied the late payment charge and finance charge of rupees 705 87 .

                          i am always paying in time and have never defaulted but should not suffer because their drop box clearance does not happen due to holidays

                          want immediate reversal of the wrong debit .

                          madhu sudan sharma
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                            N
                            nh_agrawal
                            from Bengaluru, Karnataka
                            Feb 15, 2012
                            Resolved
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                            Resolved

                            Address: Surendranagar, Gujarat

                            SIR,
                            I AM HOLDING SB ACCOUNT NO.[protected] ACCOUNT IN THE ABOVE DETAILS BRANCH.THE AS PER TODAY EMAIL AND ALL THE PREVIOUS EMAIL THAT MY AQB BALANCE LIMIT IS RS 5000/- SO MANY SMS I RECEIVED FROM HDFC BANK FOR THE SAME THAT YOUR [WHEN AND WHERE BALANCE GO TO BELOW RS 5000/-] THAT ARRANGE TO MAINTAIN RS 5000/- BALANCE . AND NOW THE BANK HAS DEDUCT THE RS 825.75 FROM MY ACCOUNT. GREST SURPRISE THAT THE SAME AMOUNT WAS DEDUCT ON THE 14JAN 2012 THE HOLIDAY OF THE BANK.THE EMIAL,SMS AND BANKING IS NOT RUN ON THE PROPER WAY AND THE AMOUNT DEDUCT BY BANK LIKE THIS, KINDLY JUSTYFY ME FOR THE SAME.
                            NARESH AGRAWAL
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            DEAR SIR,
                            I M HOLDING ACCOUNT WITH YOUR BANK SINCE LAST ONE YEAR BUT AT THE TIME OF ACCOUNT OPENING I WAS TOLD VERBLY THAT YOU HAVE TO MAINTAIN AVERAGE QUATERLY BALANCE OF RS.10000/- NO THEY ARE SAYING YOU HAVE TO MAINTAIN RS.300000/-
                            AND NO PHONE BANKING CHAGRE NOW THEY ARE CHARGING RS.50 PER CALL IF I AM NOT MAINTAING THE AQB. PLEASE DO NNEDFUL
                            THANKS.
                            Dear Sir/Madam,

                            I have been holding this acount since 2002, but I never had a problem with AQB servces charges even when the balance was les than Rs. 100.00. Could you kindly explan how can the bank deduct these charges without intimating to the customer and information beforehand.
                            Dear Naresh,

                            We have received your email vide ref no[protected]. Our bank officials will look into the same and assist you accordingly.

                            Thanks
                            HDFC Bank
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                              U
                              umarani murali mohan
                              from Coimbatore, Tamil Nadu
                              Feb 14, 2012
                              Resolved
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                              Resolved

                              Address: Coimbatore, Tamil Nadu

                              The first ECS payment of our auto loan in the name of Mrs. Uma Rani Murali Mohan Loan agreement No.20474983 for reasons not known to us.
                              As far as we know, there was a System failure in IOB on the 1st February 2012 and this probably could have caused the failure of ECS transaction.
                              However, there was about Rs. 50,000 and more in the account as on date of ECS transaction. As soon as I was informed about this, I have immediately called up your team to set things right and pay the installment. After about 25 phone calls and finally after 24 hours, they have collected the payment and given me the receipt. But today, I have received a message that my loan installment remains unpaid as on date. Please clarify. I dont want to be a defaulter at any cost any time. Pl ensure that no charges are levied since I am not at fault. Please clarify the position and acknowledge receipt of this complaint.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                Sashidhar Vempala
                                from Delhi, Delhi
                                Feb 14, 2012
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                                Address: Andhra Pradesh

                                My ATM card was swallowed at a time i needed the money most. I lost more than 30 K in the entire ordeal because of the same as got stranded. I have written to the MD and all senior management and i only got lame excuses. It speaks volumes about the MDs commitment and banks service levels towards customers. All they say is "it was a technical error" and the bank is sorry for it.
                                One of most pathetic banks.

                                Customer service takes months to respond on the case.
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                                  I
                                  ipab
                                  from Hyderabad, Telangana
                                  Feb 14, 2012
                                  Resolved
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                                  Resolved

                                  Address: Bokaro, Jharkhand

                                  Dear Sir,

                                  I want to give your Kind attention to my complain that I have not get my NOC of my Car Loan from HDFC Bank Bokaro, after repeated request to Mr Biraj. He always used to tell that NOC will come autometically to my home address within one month.But till date and time I am waiting and nothing came to home address. My full datas are given below.

                                  Name - Subroto Das
                                  Address - 299 Co-operative Colony Bokaro Steel City, Pin - 827001
                                  District - Bokaro
                                  State - Jharkhand

                                  Bank & Branch - HDFC Bokaro
                                  Loan A/c No[protected]
                                  Mature loan on - Dec 2011.

                                  Please do the needful so that I can sell my Car.
                                  Regards

                                  Subroto Das
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    balaj11
                                    from Chennai, Tamil Nadu
                                    Feb 13, 2012
                                    Resolved
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                                    Resolved

                                    Address: Tamil Nadu

                                    Hi, This is Balaji .S. Regarding my Credit Card payment I am using it for more than 3 yrs. For past few months I was unable to pay the amount properly since I dont have job now beacuse of few month before i meet on Accident that is the i left my job. And for the month of April I was unable to pay at the due date and I got ac all from HDFC executive tat he come to collect the amout directly.But I asked him to come the next day since I was in critical situation.Without knowing these problems I got a call from HDFC number [protected], [protected] who behaved so illerately and used harsh words and threatened that my name will be in defaulters list!!!Is this the way a bank executive behaves to a 3 yrs card holder and who has savings account at HDFC?? Jus want to take severe action against tis concerned person
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    We will check this from our end. Please write to [protected]@hdfcbank.com with your card and contact details, details of the calls and the reference number TTU[protected]. We will get back to you on this.

                                    HDFC Bank
                                    Dear Balaji

                                    you talk about this issues to HDFC bank person then only this issue will solve otherwise this will be continue or they will make more Trouble for u and your's future

                                    if you want to solve this issue pls call : [protected]
                                    Hi,

                                    I have been working with a Debt Management company that helps individuals with such cases. I would love for you to take up our services to help you out with your issue. I can be contacted on [protected]/[protected] or email me at [protected]@debtdoctorindia.com

                                    Regards,
                                    Sujith
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                                      A
                                      arup.sarmah
                                      from Kolkata, West Bengal
                                      Feb 11, 2012
                                      Resolved
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                                      Resolved

                                      Address: Delhi

                                      I have been a customer of HDFC bank and HDFC credit for some years. Few months ago there was some miscommunication of change of address and HDFC had named me as a defaulter. Despite me clearing off all the dues the bank is still showing me as a defaulter and have not removed my name from the list bringing down my CIBIL CIR score.

                                      request you to please look in to matter and remove my name from the defaulters list as i have already paid all the dues.

                                      Arup Jyoti Sarmah
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Dear Customer,

                                      We'd like to check from our end if there are any pending dues against your card or account. However, we would require a few details from your end like your account or card or loan account details with the bank, your contact details and reference number TTU[protected]. We'll check from our end and get back to you.

                                      Regards, Customer Assistance, HDFC Bank
                                      where do you want me to post the details that you have asked for? It would be great if I can post the sensitive details on a private platform.
                                      still waiting to hear from you. pl revert
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                                        S
                                        shashikantp2005
                                        Feb 11, 2012
                                        Resolved
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                                        Resolved

                                        Address: Kota, Rajasthan

                                        Dear Sir / Madam,
                                        Two person Mr.Jay Adwani & Mr.Manish comes from HDFC Bank (Kota Branch) and discussed on HDFC insurance Policy.
                                        They said with me on below mentioned policy. But point was they told me on the term will be only single time investment. I also agreed & given the cheque of 99,999/- (Rs) to them.
                                        Name of Policy Holder :-Shashikant J Pawar
                                        Name of Policy: - HDFC SL Crest Highest NAV Guarantee Fund
                                        Unique ID NO: - 101L064V01
                                        Policy No. :[protected]
                                        Installment: - 99999/- Per Year (Term 5 Year)
                                        After some days I received phone call from HDFC Bank, he give information about the above mentioned policy. Lastly he said the terms of policy will be paid for 5 year.
                                        I disagree with him and requested him to stop my policy on phone call. Instantly I contacted with Mr.Jay Advani and requested to stop my above mentioned policy, because I have not problem for single premium, but unable to paid for continue 5 year.
                                        I received the Bond paper & other documents by speed post on 08 October 2011 and all received documents I submitted (on 02 November 2011) to the HDFC Bank Kota branch and request to cancel my policy. But Bank persons are refused to cancel my insurance policy by showing reason that we given document on 02 Sept’2011; you have to submit the documents before 02 Nov’2011 not on 02 Nov’2011.
                                        Kindly help me for cancel my policy.
                                        Regards,
                                        Shashikant Pawar
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Dear Mr. Pawar,

                                        Please mail your complete name, complete date of birth, policy/application number, contact number(s) and nominee full name at [protected]@hdfclife.com for us to further investigate and provide you a solution on your concern. Once we receive all these details, you can expect a response from us shortly.

                                        We request your co-operation and regret the inconvenience caused.

                                        For queries/ more information, please call us toll free on [protected] (any phone)/ [protected] (MTNL/BSNL) or email us at [protected]@hdfclife.com.

                                        Warm Regards,
                                        HDFC Life
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