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Updated: Apr 15, 2026
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A
Anand Computer
from Indore, Madhya Pradesh
Feb 28, 2012
Resolved
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Resolved

Address: Pune, Maharashtra

Subject Money not transferred

We have a computer shop in Pune, and we have a HDFC swap machine, On 7th January 2012, a customer purchased computer material from us worth Rs. 10,000 and made a payment of Rs. 10,000/- via HDFC swap machine. But we did not got the money in our HDFC bank account. In the records of customer, it’s showing that money is transferred
Even payment slip is not generated from the HDFC swap machine. Amount of Rs. 10,000 is debited from customer’s account but no credit in our account.
We went to HDFC bank several times regarding this but no luck.
If you can't then please pass it to the concern person who is best to resolve this issue such as your process manager etc.

Details of the transaction of
(Customer who used his card)
[Sameer Maneke]
Date : 07/01/2012
Purchase Subject : Offus 07 Jan 625
Card Number: 5081XXX0XXXX1611
07 JAN SYSTEMS.LOKMANYA NAGAR
PUNE Ref:[protected]
Ref No :- 07JAN1625
Amount : Rs. 10,000

(Our HDFC Bank Account)
a/c No. [protected]

===============
TID number is 48017732
Card Type : MAESTRO

My Address for communication is
anand computer systems
49/754 lokmanya nagar
Opp shree alok society
Pune 411030
Maharashtra, India
Off/mob : [protected]/[protected]

=====================
HDFC Bank Address:
HDFC BANK LTD.
Rajveer Complex,
934 Nana Peth, Near Quarter Gate Chowk,
Pune 411002, Maharashtra
Aug 13, 2020
Complaint marked as Resolved 

HDFC Bank — FUNDS NOT TRANSFERRED

I am having a Savings a/c No.[protected] in HDFC Bank, Sec. 9, Rohini, Delhi. I deposited a cheque for transfer of funds from HDFC Bank Gujranwala Town, Delhi, on 5th Jan., 09. But till date funds are not transferred to my a/c whereas the amount was debited from the a/c of the drawer on 6th Ja., 09. Due to non transfer of funds to my a/c my two cheques issued by me were bounced. On contacting the said branch of HDFC bank no satisfactory reply received. Pl. look into the matter. email [protected]@yahoo.com.
Dear Sir,

I am living in Kalyan in Thane district in Maharashtra. i have purchased home appliances from Vijay Sales' shopee in Kalyan. I had done payment with my State bank of india debit card. Shoppee have HDFC bank's swapping machine. The card was swapped 2 times as for 1st time transaction was not done ands in 2nd time done and also receipt come in 2nd time debiting Rs 10190 once only yesterday. But today on 10th I have checked my account balance of State Bank of India bank and found debit of Rs 10190 twice.
Plz find following information from swapping machine receipt.
Date:9/3/13 Time:18:59:21
TID:40024289
Batch No:001347
Invoice No:006876
APPR CODE:641582
RREF NUM:[protected]

My State bank of India customer care needs transaction ID for this transaction.

So from above information what is transaction from above?
Please help immediately as I have no balance in account and my EMI for home loan is debiting on every 10th of each month.

Regards,
Pankaj Barhate

[protected]
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    C
    clement_zac
    from Pune, Maharashtra
    Feb 28, 2012
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    Address: Chennai, Tamil Nadu

    Hi

    Due to non transparency in HDFC Credit card bills and higher interest i was forced to settle the Credit Card payment way back on August 2007, the representative gave the settlement details and informed My credit report on CIBIL will not affect. However currently when I applied for a personal loan on the same bank the loan is getting rejected as my Credit report is affected as i defaulted the Credit card. I informed them that i have made a settlement and closed the card before 5 years and why they still tell the old reason and rejecting the same. They state that i need to get an NOC for the settlement, i was never noticed about this previously. I called the Credit card report office they state that i need to pay the difference of the waiver of the settlement in-order to obtain the NOC, which i think they are cheating on me. Because waiver is waived due to my settlement since it was unnecessary and now they are asking for the extra payment of the Card i settled long back in 2007.

    Could you please help me how to proceed with this situation, since they are trying to get the excess money by cheating with false reason.

    Please call me @[protected] with a solution, Your help on this matter is highly appreciated.
    Dear Customer,

    We will check our record for dues against your card. Please write to us with a few additional details like your credit card and contact number so that we can assist you better. You can mail us at [protected]@hdfcbank.com with these details and the reference number TTU[protected].

    Regards, Customer Assistance, HDFC Bank
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      B
      bunty22293
      from Rajkot, Gujarat
      Feb 27, 2012
      Resolved
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      Resolved

      Address: Kutch, Gujarat

      DEAR SIR / MAM,

      MERA NAAM BHARAT C SAMNANI HAI. AUR MERE PAAS HDFC BANK KA CREDIT CARD HAI USKA NO. [protected] HAIN MAIN HAR BAAR TIMLY BILL PAYMENT KARTA HU. IS BAAR MAINE CREDIT CAD KA USE RS. 1200/- ZYADA KAR DIYA USKI VAJAH SE HDFC BANK VALO NE BINA BATAYE MERE CARD PAR RS. 551/- KE CHARGES LAGA DIYE.

      (1). PAHLE TO AAP OVERLIMIT DETE HI KYON HAIN AGAR MERE CARD PAR 20000/- KI LIMIT HAI TO TUMNE EXCESS LIMIT DI HI KYON.
      (2). AUR AGAR OVERLIMIT KA CHARGE LAGATE HO TO MUJHE AUR CARD USE KARNE DO.
      (3). AGAR OVERLIMIT KA CHARGE LETE HO TO JAB CARD DETE HO TO INFORM KARO.
      (4). HUM RS.1200/- KA OVER LIMIT KARTE HAIN TO RS. 551/- CHARGE LETE HO AUR AGAR HUM EXCESS PAYMENT KARTE HAIN TO HAME TO CHARGE NAHIN MILTA.

      ISLIYE MAINE CONSUMER COURT ME COMPLAINT LI HAI
      PLEASE ISKA SOLUTION NIKALYE.

      REGARDS


      BHARAT C SAMNANI
      +[protected]
      Aug 13, 2020
      Complaint marked as Resolved 

      HDFC — card overlimit

      my card no [protected] not use two year but my card is overlimit and charges extra kindly settle my card or installment without any additional charge
      Dear customer,

      We will look into the charges on your card and assist you. Please write to us with a few details like your card and contact details, details of the charges that you are disputing and the reference number TTU[protected]. We'll be able to assist you better with these details.

      Regards, Customer Assistance, HDFC Bank
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        P
        puri.jascharan
        from Gurgaon, Haryana
        Feb 24, 2012
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        Resolved

        Address: Coimbatore, Tamil Nadu

        Hello,
        I am Jascharan , Credit card No.[protected]
        Reference no. [protected]
        i want to register a complaint againt HDFC credit card depatment .

        Hdfc has blocked a huge amount i.e. Rs 38,850/- from my account that to be without intemating me , the reason i have got from that i still have my dues with them from the above credit card which i have not even using . i have settled my account with HDFC long time back but they again want me to pay the amount which i am not even liable to pay.
        its been more than 1 1/2 yr when i have paid my dues , after that i havenot got any notification or call or any sort of information from HDFC for my Dues.

        Out of blue now they have blocked my amount which is huge , after so many arguments and discussion i was agree to settle my account by paying Rs16,650/- as per told by HDFC employees (Name ROSEMARY and ANANDI ( from Chennai Credit dept) ), they put me on hold and given me fake surity that they will settle my account , they kept me on waiting for too long. and today they just taken their words back and declined my request, and they going to credit amount towards that fake dues.

        HDFC has proved me today that the best thing they can do is to play with their customer emotions, i have no words to even say now, HDFC has been checking my patience from last 2 weeks and being a human i am not even reacting to the situation HDFC has created in front of me . ROSEMARY and ANANDI ( from Chennai Credit dept) has given me their words that they will settle my account with the amount of Rs 16650/- though i have not supposed to pay anything but out of generosity i was ready to pay 16,650/- which is itself a huge amount but after a long wait i have got to know that Rosemary has given us fake surety and our request got declined.

        1st of all HDFC never informed me for dues , which obviously their are not accepting their fault,

        2ndly HDFC has blocked a huge amount without even intimating me, ( same again they are not accepting it),

        3rdly HDFC employee has given me fake surety and now they back stab me ( name mentioned above), i do understand that HDFC will not accept this mistake also,

        4rthly Once i was ready to settle my account with amount i was told by i.e. Rs 16,650/- , i have been continuously following or calling up but Their was No response from HDFC people ( I guess they were more busy getting their new victim ready) and obviously they are not in fault side.


        And Lastly, IF HDFC ( a so called best bank ) has still courage to say that they do treat their customer as god then HDFC has to shameful for what ever they have done with me and my family . the Trauma , the mental pressure , their rudeness and all the harassment's i have got from HDFC is not forgettable..


        its a very shameful thing for me that i am a part of HDFC and i am not in for your Cheap games.

        Now , my only hopes left on you, if you can solve or help me with the problem i am facing right now.

        Regards

        Jascharan
        [protected]
        24th feb 2012
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Customer,

        We understand your concerns and would like to assist you with this issue. Please write to [protected]@hdfcbank.com with your account and contact details, credit card details, issue details and the reference number TTU[protected].

        Regards, Customer Assistance, HDFC Bank
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          P
          Psamantaray
          from Chennai, Tamil Nadu
          Feb 24, 2012
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          Address: Chennai, Tamil Nadu

          Dear Sir

          I had applied personal loan at HDFC BANK LTD, Olympia Tech Park branch, Chennai, Tamilnadu. They collected all the documents from me as per the requirment. They have also verified the details. After 3 days they send me the message that the loan has been approved. On the next day they took my cheque leafs & also made the loan agreement with me. After doing all the procedures they informed me that they will credit the loan amount to my account.

          But instead of crediting the loan amount they informing that they can give the loan for less than half of the approved amount. Because of this unethical activity of the HDFC BANK LTD, I unable to keep my commitment & which affect my integrity.

          Therefore I request you kindly do the needful & please take proper action on the above matter.

          From
          Pratap Kumar Samantaray
          Ph no- [protected]
          Dear Customer,

          We would like to check this up from our end and get back to you with a solution. Please write to [protected]@hdfcbank.com with your account and contact details, loan application details, issue details and the reference number TTU[protected].

          Regards, Customer Assistance, HDFC Bank
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            R
            rohitashw19
            from Delhi, Delhi
            Feb 24, 2012
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            Address: Kota, Rajasthan

            Sir I have a credit card no [protected] of HDFC BANK . My name is JAIPAL SINGH SHEKHAWAT. Four month ago I got a call on my new mob no [protected] from your bank that they have issue two policy on my credit card a/c on the contact basis of mob no [protected] . I want to tell you that I have changed this no. and old address from last three years .But mob co. reissue this to some one . I requested for cancel this policy and it had cancelled on 20/6/2011 .but bank is still sending notice for it and also threating for court case .This is bank’s default that not verified the accout information add etc.etc.before issuing that policies on my account . So please check all things and clear my account . My new no is [protected] ..
            do it fast
            Dear Customer,

            Please write to [protected]@hdfcbank.com with your account and contact details, credit card details, issue details and the reference number TTU[protected]. We would like to check this up from our end and get back to you with a resolution.

            Regards, Customer Assistance, HDFC Bank
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              P
              pnkjsinha
              from Delhi, Delhi
              Feb 24, 2012
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              Resolved

              Address: Gurgaon, Haryana

              My name pankaj kumar, I have an salary account in HDFC Bank. but yesterday collection team threat me loan for other satender singh, how was taken loan. I have no role in any transcation I am not signing in loan form but collection team call me [protected] repayment this loan and some people visiting in my home. collection team call my home in bihar.then i have talk to customer care no. who tell me come to bank and submit the form. I know about this thing if bank given before loan confirm the refrences after than who will be disturb any customer.


              Thankx

              Pankaj kumar
              Mob no [protected]
              NTT Data
              unitech trade center
              floor 6
              gurgaon
              Aug 13, 2020
              Complaint marked as Resolved 

              HDFC Bank — unwanted payment

              I had cancelled the card at 2006.I had paid all the dues&send the letter with cancellation.But suddenly they had made simply 560/- to be pay.We had following & asked why we want to pay they didn't tell the reason.After that i had paid the amount also.Again they had send the letter stating that late fees &now they are simply sending the letter that you must pay 20,000/-.Whether the HDFC credit card they are cheating all of them.Wheather there is no solution for these??????????????/
              Still the problem not solved.They had put unwanted payment &after cancellation they had put in autopay&charging as they need.They are not accepting the extra charges what for they put.Still not satisfied.
              Dear Customer,

              Please write to [protected]@hdfcbank.com with your contact details, issue details, type of loan and the reference number TTU[protected]. We would like to check this up from our end and get back to you.

              Regards, Customer Assistance, HDFC Bank
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                S
                shinylove
                from Mumbai, Maharashtra
                Feb 23, 2012
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                Resolved

                Address: Gautam Buddha Nagar, Uttar Pradesh

                I withdraw money from the ATM machine in 3 transactions amounting to Rs.50,000 in total from HDFC Bank ATM which is there in Noida Sec110.
                Machine dispensed the amount , But the whole currency did not came out of the dispensing slot.In total I got INR 5000.00 less in total.
                After that I lodged a complaint with HDFC Bank with the complaint no. DELC[protected].
                And now the Bank replied to me that they were not able to found the excess cash on end of that day.
                And now they are not refunding my Rs.5000,
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  ROHIT KHERA
                  from New Delhi, Delhi
                  Feb 19, 2012
                  Resolved
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                  Resolved

                  Address: North Delhi, Delhi

                  I have already made settlement to my HDFC credit card no:[protected] IN APR 2011 10 months back. But till now I didn't received NOC letter from the bank till date. So requested to provide me the NOC letter asap. Conatct me as soon as possible.




                  Regards
                  Rudy
                  contact number-[protected]
                  email [protected]@cheapoair.com
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi i am sadanand chavan I have setteled my HDFC BANK credit card with one time payment of Rs 45000/-but bank is not issuing me closing letter and now bank issued me letter as only setteled card. can my name removed from CIBIL?and after six month bank asking me u should pay all loan which is related the card. is this true please help me.
                  Regards.
                  sadanand [protected]
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                    A
                    agrwlnidhi
                    from Mumbai, Maharashtra
                    Feb 18, 2012
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                    HDFC has the worst service you could ever get, right from shraing information sharing with the customers to charging more money to something as basic as maintaing time commmitment. Even after writing to the senior management you would not get any respite to the inconvenience caused. Customers are left hanging because the project is sanctioned by HDFC. But guys if youll have an option then do not opt for HDFC loans for sure.
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                      S
                      shaan.newar
                      from Mumbai, Maharashtra
                      Feb 17, 2012
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                      Address: Maharashtra

                      DEAR SIR,





                      I HAVE BEEN WAITING FOR MY PF WITHDRAWAL SINCE LAST 9 MONTHS, HOW MUCH TIME WILL IT TAKE MORE? PLEASE REPLY.





                      THANKING YOU,

                      SANKAR NEWAR, emp code 61303, Pension No: MH/211273/44557

                      PUNE,

                      [protected]
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                        S
                        Salahuddinansari06
                        from Mumbai, Maharashtra
                        Feb 17, 2012
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                        Address: Mumbai City, Maharashtra

                        I am a account holder of hdfc bank . My Name is Salahuddin And my A count number is --[protected].
                        I have my net banking longing id & password but is not worked .
                        I unable to use my net banking so i want my net banking Logging Id & password Ones again & activate my Net banking account.

                        Yours Faithfully
                        Salahuddin
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                          D
                          dpi
                          from Visakhapatnam, Andhra Pradesh
                          Feb 16, 2012
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                          Can anyone help me in giving the solution for my problem stated below.I am not able to get any loans and credit cards due to the mothers bad cibil rating which has taken place due to settelement and cheque bounces(the main reasons to be noted in cibil rating of my mother) . I have ben told that I will not be able to receive any loans or any credit cards in my life. Please let me know how can I avail loans irrespective of mymothers financial cibil rating.
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                            R
                            Rajat1985
                            Feb 16, 2012
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                            Address: South Delhi, Delhi

                            HI I HAVE GOT INSURANCE FROM HDFC, AND I HAVE PAID 2,04,000 RS/- TILL SEP 2011, THE CUSOMER SERVICE RECORDS SHOW THE SAME. BUT WHEN I ENQUIRE ABOUT MY POLICY FROM CUSTOMER SERVICE THEY SAY THAT I HAVE NOT PAID MY LAST PREMIUM, AND ON HDFC INSURANCE WEBSITE IT SAYS POLICY NOT PAID. WHY ??? I HAVE CALLED HDFC 10 TIMES AND RECORDING OF THEIR VOICE CONVERSATIONS TOO. EVERY TIME REPRESENTATIVE SAYS THAT I WILL FORWARD YOUR REQUEST AND IT WILL BE UPDATED IN OUR RECORDS SOON. I AM GOING FOR A LAWSUIT AGAINST HDFC LIFE INSURANCE, AS I AM FRUSTRATED. NOW !!! NO MATTER HOW MUCH IT COSTS ME.

                            Regards,
                            Rajat Gupta
                            [protected]
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                              T
                              Tulshi Das
                              from Port Blair, Andaman and Nicobar Islands
                              Feb 16, 2012
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                              Address: Nagaon, Assam

                              Dear Sir

                              this is bring to your kind notice I Tulshi Das (employee code -92191 and branch code-2036).I have worked HDFC BANK organisation as Coex.

                              I have resigned 31st dec 2011.I have not recived my salary till date.
                              Sir please notice this and also notice I have resigned 31-12-11 .my ful & final is not complete till date .


                              so sir please help me in releasing my salary and also issuing me releaving latter soon.
                              Please reply me soon.

                              thanking you
                              warms regard

                              TulshiDas
                              [protected]
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                                kamal dhillon
                                from Rajpura, Punjab
                                Feb 16, 2012
                                Resolved
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                                Resolved

                                Address: Ambala, Haryana

                                Respected Sir/Madam
                                i was employee in H.D.F.C BANK LTD (FINE SUPPORT SERVICES PVT LTD) CREDIT CARD DEPARTMENT . i had left this organisation due to some reason .but my full & final salary is not credit in my account yet even not my December month 2011 salary and my reliving letter also. so please send it as soon as possible and take the action against this.i will be very thank full to you.and kindly confirm on my mail id([protected]@gmail.com)

                                NAME :ANJALI DHIMAN
                                EMP CODE:F06083
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  kaushiksavla
                                  from Mumbai, Maharashtra
                                  Feb 15, 2012
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  Hello Sir/Madam,

                                  Good Evening

                                  I have received today several times call on my cell phone and on my official landline (approx 50 times) mentioning there are some outstanding dues against credit card taken by my father. I have mentioned to them that I am not in touch base with my father since past 2 years and I do not have his contact number as well but the person who are calling are using slang,abusive words and very rude. I received calls from Cell No. [protected] (Abishek) and [protected] (Jayesh Ghadigaonkar). I am being threatned by the above cell number callers that they will cause injury to me.

                                  For your information, I have not taken any credit card from HDFC bank against my name.

                                  I was not being asked by the credit card sale person whether we should be giving credit card to my father then why am i being called again and again and mentally tortured for his recovery dues. Why did credit card officer didn't checked the credit worthiness of the customer before giving him credit card. If this is the case then Credit Card Officials are liable to repay for NPA's happening in bank?

                                  As per human rights every individual is unique and he is responsible only for his actions and not anyone's else.

                                  Expecting prompt action else I need to go ahead with writing/forwarding this email to Chairman of the HDFC Bank and proceeding with legal action.

                                  Many thanks in anticipation of your co-operation.

                                  Waiting for your reply.

                                  Regards,
                                  Kaushik
                                  Aug 13, 2020
                                  Complaint marked as Resolved 

                                  Credit Card — false outstanding dues towards your company

                                  sir
                                  i m one of your customer name satyendra das,co/bhagabata das at/s.s das street ,po/sunhat ,dist/balasore,orissa,756002.i have taken a credit card from ur bank at balasore,orissa branch,i have never used my credit card no-[protected],one of the company name bajaj allianz forsed me to do a medical insurence,but i was not agree,then he ripitedly forsed me to do.one day one ph came to me and forsed me to deposit rs12336/ towards insurence.then i denied and i went to ur bank .then i called to ur customer cair.ur customer cair told me that already three thousand some thing hes been deposited towards bajaj allianz insurence i[censored] want to stop it .then i stoped it again one phone came to me and forced me to deposit rs12316.then again one ph came to me and told me that we are from h.d.f.c bank ur whole money returned to our bank and i[censored] want go for another polocies,then i refused.again one ph came to me and asked me to deposit the whole money.

                                  so pl look at the metter and try to solve.


                                  thanx
                                  satyendra kumar das
                                  [protected]
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                                    r43uin
                                    from Ludhiana, Punjab
                                    Feb 15, 2012
                                    Resolved
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                                    Resolved

                                    Address: Uttar Pradesh

                                    Hi,

                                    I worked with hdfc life for 2 years, i resigned on 30/09/2010 but still i am unable to get my pf settlement, i dont know what happen with my pf, i am not sure that i have my pf account with pf department because i asked so many times to hdfc life to give me the pf office details(contact person's phone no. and name) so that i can check with them but they are not giving me any information from last one year, today i am hopeless , plaese help me as i need my pf amount for some critical reason in my family.

                                    Emp Id- 40935

                                    Regards

                                    Shekhar dhall
                                    # [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      M
                                      madhu sudan sharma
                                      from Surat, Gujarat
                                      Feb 15, 2012
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                                      Address: West Bengal

                                      i am a card holder of HDFC BANK . CARD NUMBER [protected]
                                      HAVE PAID rupees 2360 on 22 nd of jan 2012 by cheque

                                      the cheque was dropped on hdfc drop box , i am surprised to receive the statement this month that inspite of paying in time they have lavied the late payment charge and finance charge of rupees 705 87 .

                                      i am always paying in time and have never defaulted but should not suffer because their drop box clearance does not happen due to holidays

                                      want immediate reversal of the wrong debit .

                                      madhu sudan sharma
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                                        nh_agrawal
                                        from Bengaluru, Karnataka
                                        Feb 15, 2012
                                        Resolved
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                                        Resolved

                                        Address: Surendranagar, Gujarat

                                        SIR,
                                        I AM HOLDING SB ACCOUNT NO.[protected] ACCOUNT IN THE ABOVE DETAILS BRANCH.THE AS PER TODAY EMAIL AND ALL THE PREVIOUS EMAIL THAT MY AQB BALANCE LIMIT IS RS 5000/- SO MANY SMS I RECEIVED FROM HDFC BANK FOR THE SAME THAT YOUR [WHEN AND WHERE BALANCE GO TO BELOW RS 5000/-] THAT ARRANGE TO MAINTAIN RS 5000/- BALANCE . AND NOW THE BANK HAS DEDUCT THE RS 825.75 FROM MY ACCOUNT. GREST SURPRISE THAT THE SAME AMOUNT WAS DEDUCT ON THE 14JAN 2012 THE HOLIDAY OF THE BANK.THE EMIAL,SMS AND BANKING IS NOT RUN ON THE PROPER WAY AND THE AMOUNT DEDUCT BY BANK LIKE THIS, KINDLY JUSTYFY ME FOR THE SAME.
                                        NARESH AGRAWAL
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        DEAR SIR,
                                        I M HOLDING ACCOUNT WITH YOUR BANK SINCE LAST ONE YEAR BUT AT THE TIME OF ACCOUNT OPENING I WAS TOLD VERBLY THAT YOU HAVE TO MAINTAIN AVERAGE QUATERLY BALANCE OF RS.10000/- NO THEY ARE SAYING YOU HAVE TO MAINTAIN RS.300000/-
                                        AND NO PHONE BANKING CHAGRE NOW THEY ARE CHARGING RS.50 PER CALL IF I AM NOT MAINTAING THE AQB. PLEASE DO NNEDFUL
                                        THANKS.
                                        Dear Sir/Madam,

                                        I have been holding this acount since 2002, but I never had a problem with AQB servces charges even when the balance was les than Rs. 100.00. Could you kindly explan how can the bank deduct these charges without intimating to the customer and information beforehand.
                                        Dear Naresh,

                                        We have received your email vide ref no[protected]. Our bank officials will look into the same and assist you accordingly.

                                        Thanks
                                        HDFC Bank
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