HDFC Bank Complaints & Reviews

I contacted Swiggy instamart about my refund issue. They said that their refund is processed and money will be reflected in bank account within 7 days. Its been more than a month since my amount isn't refunded. I contacted Swiggy and they told me to ask from the bank end. Hence please I want to know about this from the hdfc is there has been any requests of refund acceptance or not?

I had gotten my debit card, net banking and UPI ID blocked in February 2020 due to unauthorised payments. I was able get my debit card changed and unblock net banking but UPI ID I've not been able to get unblocked for the last two years.

Customer care asks me to go to branch and branch will ask me to call customer care. They raise a complaint and say someone will get back to me and NO ONE HAS EVER GOTTEN BACK TO ME IN 2 YEARS!

Latest complaint i raised was over 10 days ago at hdfc kasturi nagar bangalore branch office. Still have not received call back. Docket number is 18104188.

I have not been able to do crypto transactions as UPI is needed to for quick P2P payments. This is causing huge problem for me, i will be forced to close my account with HDFC if this is not resolved at the earliest.

Warmly,
Vishesh

Complain against HDFC Bank.

On Sep20, I purchased a TV in MI Showroom located in Express Avenue, Chennai using my HDFC Debit Card and availed the EMI option. Offer is Rs 1000 cashback. They said the amount will be credited in 90 days. Almost 100+ days have passed and still I haven't received my cashback. Called your customer service three times, no luck. They simply transfer the call to the main menu and close it. Emailed to the customer service many times, no response.

Please check the attached document screenshot for reference and take legal action against the HDFC Bank.

My name is sayak debnath and i am a hdfc bank customer[protected] with mu salary account. Becaus of covid i lost my job and my salary account became normal saving account. and because of my personal loan and bike EMI its became negative. Now i want to redeem my negative balance and continue my salary account as i got a job.

I settled my personal loan with HDFC and my bike EMI I am giving separately but not from my bank not from any customer care i am getting any help to reduce my negative balance to start my saving account again. Even i contacted branch manager but now he is not receiving call or not giving any solution(HDFC0000018).

As if they want to increase my negative balance. please provide me some solution. I realy want to continue with HDFC bank.

Regards,
[protected]

Hello concerned team,
In continuation, this is to bring to your urgent notice that Total excess amount of Rs.440(110*4) debited (Rs.125 ipo 15) from my Fastag account on 28th, 31st Jan, 1st &3rdFeb'22 return journey at PATODI toll plaza and it's happening almost regularly now, relevant snapshots attached as ready refn and doing the needful on immediate refund of said excess amount, Rs.440 debited.

It's very much DISAPPOINTING AND DISGUSTING AS WELL again.

HOPE YOU PEOPLE ARE NOT SLEEPING OVER CUSTOMER'S ISSUES BEING FACED ON REGULAR BASIS NOW AND IT SHOWS INCOMPETENCE AND INACTIVE OPERATIONS OF TOLL PLAZA.

PLS LOOK INTO THIS MATTER AND TAKE NECESSARY ACTION TO RESOLVE SUCH REPETITIVE ISSUES OF EXCESS AMOUNT DEBITED FROM FASTAG AC OFF AND ON FROM IT'S ROOTS AND STOP HARASSING FASTAG USERS ALMOST EVERY DAY NOW.

Therefore, Your immediate action and positive response would be appreciated in this matter.

Thanking you all in advance for best of your all sincere efforts in resolving SUCH REPETITIVE ISSUES OF EXCESS AMOUNT DEBITED FROM FASTAG AC OFF AND ON FROM IT'S ROOTS AND STOP HARASSING FASTAG USERS ALMOST EVERY DAY NOW.

Thanks,
Pradip
Fastag account no.[protected]

I am unable to make any transaction. I have already visited hdfc bank branch they have mail to technical team regarding low density memo but still it not resolved . I need to use account on urgent basis kindly help

Hi,

Rupees 501 debited from my account on 05 Feb 2022 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Alan Jain

I cotacted bank branch they gave me [protected]@hdfclife.com, i mailed them but no response.
I would like to stop all auto- deductions on my policy, kindly take a note on this and please stop auto deductions, sometime insufficient fund in account and because of auto deductions i have to pay FINE for it.

My policies are as below:

1.) Policy no[protected]
Progrowth plus

2.) Policy no[protected]
Progrowth Plus

3.) Policy no[protected]
Cancer care

4.) Policy no[protected]
Progrowth Plus

Hi,

I am hdfc account holder, from the last two month my account got deducted 177rs ("brn cash txn chgs incl gst") . I didn't receive any message or alert from you when i checked my account statement i came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction.

Regards,
Hdfc customer...

Am Buying Iphone 12 On 8 Aug 2021 But Cashback Not Credited Post 120 Days If Cashback Is Not Credited By 20th Feb Am Not Paying Any Single Emi
Iske Baad Chahe FIR Krvana ya Case Krna Court Mein Jo Tumhare Baski Ho Vo Krna Kisi Baat Ka Dar Nahi Hai Isko Last n Final Warning Samajhna

I want to now the reason why my account is debited with 1047 without my permission or onsent plzz look into the maater. Or I will have to register a complaint against it

Please release the amount (1121) hold through gefu held by hdfc.
Nurmahal branch
Kanika
Account no[protected]

Dear Team
My name is Bhanwal lal kumawat and i am a advocate and i am having a credit ending with 1927 .
In last month due to certain medical emergencies i paid card amount slightly late and well communicated same with your executive he said that no amount will be charge will be levied .
I paid most of amount .
Then suddenly now with out any prior information or call you guys had levied a charge of Inr 6618 on my card on 21/01/2022.This is equal to household expanses of a person .

How you guys can do this without my prior intimation .
This is unethical and i will do whatever need to do .
Please refund charges else i will sue you guys in banking ombudsmned and consumer court

Revert on mail only.
Regards
Bhanwar lal kumawat
Card: 4577***1927

I have been a customer of HDFC bank since 2013.

This is regarding constant harassment and unauthorized debit in my savings bank account against the unjustified dues of HDFC bank credit card that I owned between 2016 and 2019.

Please see the sequence of events below.

August 2019: My HDFC ALLMILES credit card with the last 4 digits 8XXX expired. At this time, I had to make a payment of approx INR 1000. I don't remember the exact amount since its been more than 2.5 years now. The bank had dispatched a new credit card with a different card number (ending with 1XXX).

September 2019: the new card (ending with 1XXX) dispatched at my address never got delivered to me and was returned to the sender. in the meantime, I got an intimation from the bank that the payment on my card is due for the month of August. However, I wasn't able to make the payment since my original card with last 4 digits 8XXX had expired and got removed from the system and I didn't have the entire number of my new credit card (ending with 1XXX). I talked to several HDFC customer care representatives and even visited HDFC gachibowli hyderabad branch for a resolution. I was assured that I need not worry and the new card will be dispatched again and no late payment fees would be levied.

October 2019: the new card is still not dispatched and my savings account was debited for INR 830 without my permission or any intimation. I again called bank representatives and was assured that the new card will be delivered and my outstanding will be adjusted against the balance of new card.

December 2019: my savings account was debited again for INR 870 without my permission, intimation or consent

February 2020: my savings account was debited again for INR 930 without my permission, intimation or consent

During this while, I was consistently following up with the bank about the status of my credit card and when (and if) it will be dispatched.

September/October 2020: the new card is still not dispatched and my savings account was debited for INR 590 and 630 in September and October, again without my permission or any intimation. I started getting calls from bank executives for amount recovery to which I replied that I had already raised this issue with the bank. I talked to one of your bank executives (Name RAXXX - Contact no 7XXXXXXXXX) and was assured that this will be taken care of and need not pay any bill for now. Raghu had assured that he will provide me a resolution in the month of October and asked to ignore calls from credit card customer care for now.

I didn't get any calls for the month of November 2020. I assumed this has been taken care of.

December 2020- my savings account was again debited for INR 1450 without my permission, intimation or consent

In 2021 - my account was debited 8 times for a sum of INR 10, 490 - each time I was neither informed nor anyone took any permission to debit my account

Now, I am getting calls that I need to pay an additional 1000 INR to avoid incurring additional interest and late payment fees and the total outstanding on the credit card is over INR 21, 000.

During all this while, I made more than a dozen visits to banks, more than 50 calls to customer care executives but to no avail. My account had already been charged in excess of ~17, 800 in 15 transactions since October 2019 - which is again total harassment and violation of my rights. I had no knowledge of these transactions until today when I was informed by the supervisor of a collection agent about the last transaction of Dec 2021 for INR 2, 070. It was only when I saw my account statements for last 2.5 years, I realized so many debits without my permission.

Every time I get a call, I have told them that I am ready to pay the initial outstanding that I had on my credit card in September 2019. However, the bank has already charged me at least 10 times over it .

I request you to:

1. Please credit the INR 17, 800 debited from my savings account without my permission.
2. Clear the charges on the credit card (~21, 000) since I was never delivered that credit card in the first place.
3. My savings account not be debited without my consent in future
4. Please share the original outstanding on my credit card as of September 2019- which I am more than happy to pay and clear.

This has been a long ordeal and harassment - which has left a sour taste for HDFC brand.

I have opened an Account with HDFC about 6 months ago, for the last 3 months i have been spammed with at-least one call daily for Loan, Credit Cards and any offers (99% ONLY FROM HDFC). I have logged a complaint Jan 9 and i got a response stating that i will not receive any further call and it will take 7 days for processing internally. Case ID: HBL=[protected].

But now from this week i again started getting calls daily. I tried lots of options online with HDFC to stop this SPAM.

PLEASE HELP ME HERE FROM SPAM HDFC !!!

Note: Each and every person calling me confirm that they are HDFC Bank Employee, but i am sure they should be just contractors or Agents.

@HDFC - Please don't reply in this forum with your predefined template. PROVIDE A SOLUTION IF YOU HAVE.

I have a salary account which was opened by company I was working with And when my account was opened, I havent been told that there are any negative charges will be taken for not maintaining balance but now they are charging 600 per month. Which is not at all okay. I want to close my account now.

I have been trying to get the coustomer support to close my credit Card since it's not been using for long. Please arrange or call back to close it

I have sleected the sms alerts option but even though I am not getting any sms alerts

Hi,

I have purchased a product on 28th April, 2021 from Amazon. com worth worth INR 10, 131.43 and have returned the product on 8th May, 2021. Amazon has refunded the amount back to my HDFC debit card on 19th May, 2021 but I haven't received the amount yet in my bank account. Even on Amazon website the status shows 'Refund in progress'. When I reached out to Amazon custom support, they mentioned that the amount has been sent to the Bank but the Bank has disputed the amount hence I may have not received the amount and suggested me to check with bank.
Since then I have reached out to HDFC team/grievance cell via innumerable emails but no adequate response. After taking several days they will come up with one excuse- "We wish to inform you that the said transaction is successfully credited to the merchant and therefore merchant has rejected the chargeback raised by us". They are not mitigating it in the right direction. Have clarified to the bank multiple times that I issue is of REFUND NOT RECEIVED for a returned bank.
I have provided enough proofs to the bank with refund's transaction ID I got from amazon's team.

I'm not able to pay my emi since from last 2 months as I got COVID and i losed my job, , , but Bank people were threatening me