Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
Complaints 32881
Resolved
18416
Unresolved
14465
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 1565

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
parveen jain
from New Delhi, Delhi
Apr 10, 2010
Resolved
Report
Copy
Resolved

Address: South Delhi, Delhi

DEAR SIR


I take a loan of 6 lac rupees for car from hdfc bank in October 2006. the loan no. is 10805091.I paid a emi of 20217 rupees regularly but after completion of loan bank claim rs 544 against bouncing of first emi cheque.but as per our bank record no cheque in bounced.on the other hand bank never intimate me about bouncing of cheque in the period of three years. please help me for taking my noc.
Aug 14, 2020
Complaint marked as Resolved 
Dear Mr Jain,

We are in the process of investigating your complaint. Request you to write to us at the email id [protected]@hdfcbank.com with your contact details, so a bank representative may contact you and resolve the issue. Please mention the id TTU[protected] in the subject line of your email.

Additionally, we request you not to post sensitive information such as your loan account number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Subash A
    from Chennai, Tamil Nadu
    Apr 10, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: Chennai, Tamil Nadu

    Dear All..

    I have give the PDC cheques for the HDFC Card Payment Dated 5th of Every month but this month still the Cheque not Yet Presented.
    And when the agent call me for the payment i asked to present the cheque and clear the fund's but their answer is we will check and update. but still i didn't get any reply from the HDFC Bank.
    In this kindly advice me how to solve the problem.
    Or can I file a suit against the HDFC Bank. Waiting for Your Reply.

    CARD No. [protected]
    Name. Subash. A
    Cheque details which HDFC Not Presented till know.
    Cheque No. 188102 ICICI Bank Cheque, Dated 5th April 2010.
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Subash,

    We are in the process of investigating your complaint. Request you to write to us at the email id [protected]@hdfcbank.com with your contact details, so a bank representative may contact you and resolve the issue. Please mention the id TTU[protected] in the subject line of your email.

    Additionally, we request you not to post sensitive information such as credit card numbers on a public forum such as this, as it may lead to your account being compromised.

    Regards, Customer Assistance, HDFC Bank
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jai Singh
      from Mumbai, Maharashtra
      Apr 9, 2010
      Report
      Copy

      Address: Hisar, Haryana

      Dear

      I m saving account holder ( No : : [protected] ) and also having
      credit card no : [protected]. I m the regular payer of my installments but from last but from date of card activation i didn't receive a single monthly statement hardcopy till date. For this I have made a complaint to customer care and as weill as to collection team for my monthly statement hardcopy many times so that i can calculate my total payment which i hv done through credit card but non of the team has helped me . Last month i received a call from ur collection executive for installment payment i ask him to plz provide me the statement hardcopy he said we are not liable for this then i said i will pay when i receive my hardcopy at my address. w/o providing me the hardcopy they have blocked my salary account on 10 march 2010 and i received i notice from bank. Dear I want to ask to u one thing that while sending notice u people find my address then why don't u send me the statement hardcopy. I m premium customer o[censored]r bank thats why my credit limit is enhanced to 200000 lakh and on other side u are treating us like a fraud customer , is this type of services u r providing to ur customers. I also talked to Abhishek verma on given mdn , i was unable to contact him second time bcoz i hv misplaced that notice which i receive from ur side.

      Secondly they have also deducted my 4050rs from account without my consent and informing me.

      i am requesting u please provide me the statement copy and arrange to unblock my account.

      Regards
      Jai Singh
      [protected]
      Dear Mr Singh,

      At the outset, please accept our apologies about the statements. We are in the process of investigating both, the issue of your statements as well as your account. Request you to write to us at the email id [protected]@hdfcbank.com with your contact details, so a bank representative may contact you and resolve the issue. Please mention the id TTU[protected] in the subject line of your email.

      Additionally, we request you not to post sensitive information such as your account/credit card number on a public forum such as this, as it may lead to your account being compromised.

      Regards, Customer Assistance, HDFC Bank
      HDFC bank Credit card recovery department is most notorious in the country.

      That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers. They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and write off in cibil.

      They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost


      Stay away from HDFC bank for all reasons.
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Priyanka Patil
        from Mumbai, Maharashtra
        Apr 9, 2010
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai Suburban, Maharashtra

        I had my salary account in HDFC bank pertaining to my first job. In feb 2008 I changed my job and opened new salary account in another bank as per convenience.
        I kept my HDFC salary account open with balance of Rs. 1300 in view of reusing it if required. But from Feb 2008 I never transacted HDFC account as it was not needed. Till May 2009 , I had balance of Rs 1300 as it is in my account(have statement copy of it) then after I did not received statements for next 2 quarters. After that when I received statement for Feb 2010, my closing balance was zero.
        When enquired, bank stated that they have converted my salary account to saving and have charged me for not maintaining minimum balance in saving account. In reply when I asked for register or postal acknowledgement before the account conversion, they had no answer.I never received any such notce from bank regarding account conversion and this has taken place without my knowledge.
        I informed the bank that I had taken efforts to get my account closed well in advance(before this deduction happened) but everytime branch finance kept providing wrong information to my parents regarding closing process. At the end when I personally visited the bank (local as well home branch) and discussed the issue with them, I came to know that local branch had given wrong information because of which I could not close my account previously and then this deduction took place.
        I brought this entire scenario into bank’s notice. But on this they agreed to close my account with out paying remaining charged but refused to refund my already deducted amount. When enquired for the reason that why the reversal is not possible, I had simply been told not possible without any firm reasoning.
        Being the bank transaction I do not understand that how come reversals are not possible for wrong transactions. I have enough number mail trails explaining the scenario to bank and vice versa.
        Request you to help me on this issue ASAP.
        Aug 14, 2020
        Complaint marked as Resolved 
        Dear Ms Patil,

        We apologize for all the inconvenience you faced; however, the charges levied by the bank are in line with the fee schedule published on our website (http://www.hdfcbank.com/common/fees_default.htm). We understand you have a dispute regarding the quarterly balance charges on your account – if you would like a clarification on these charges, request you to write to us at [protected]@hdfcbank.com with your account number and contact details. Also, please mention the id TTU[protected] in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

        Regards, Customer Assistance, HDFC Bank
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dharmveer kumar
          from Mumbai, Maharashtra
          Apr 9, 2010
          Report
          Copy

          Address: Chandigarh, Chandigarh

          hi Dear Aritel

          i am you airtel costumer I have before 20 day I face this problem I have 2time compliant in you costumer care but not sort out this problem pls as to as possible sort out this problem my Mob : no is [protected]
          Regd Dharmveer kumar
          [protected]
          PLEASE DONOT BUY ANY MORE HDFC Products
          Till you buy their services, they please you in all the forms.

          Once the payment is credited to their account, they don not even know who you are.

          Forget satisfaction, they do not even know what is CUSTOMER defenition
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Muhamed Aslam Pulikkal
            from Chennai, Tamil Nadu
            Apr 9, 2010
            Report
            Copy

            Address: Bangalore, Karnataka

            Hi,

            I am a HDFC bank personnel loan customer. I paid 12 EMIs. Unfortunately, my last month EMI got delayed for 10 days. The bank executives called my old company employees and colleagues and told them I am not making the EMI payment of the HDFC bank

            I resigned from the company 2 years back and i dont have much contact with that people. I had given my home landline number. instead of calling my old colleagues they should have called in my home number right?

            However they charged me 450 rs for NEFT bounce and 12% as late penalty charges. Can I take any action against the bank for making black mark on my name?

            Thanks
            Dear Mr Mohammed,

            At the outset, please accept our apologies for the phone calls. If you write to us at the id [protected]@hdfcbank.com with your updated contact details, we will ensure our records are also updated and all future calls are directed to the numbers shared with us. If you would also like a clarification on the charges on your loan account, please do include your account number in the email, and we will be happy to offer an explanation. Please mention the id TTU[protected] in the subject line of your email.


            Regards, Customer Assistance, HDFC Bank
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ABHISEK MUKHERJEE
              from Tirunelveli, Tamil Nadu
              Apr 9, 2010
              Report
              Copy

              Address: South 24 Parganas, West Bengal

              I am a long time customer of HDFC Bank Savings Account. The customercare of this bank is so horrible that one cannot find any option to speak to a customercare officer over phone. Apart from that, despite asking for several times and with repeated reminders, they just do not send me any kind of account statements whatsoever. My e-mail id is updated with them and still I do not get anything of statement sort in my mailbox while I receive alerts like debits and credits on my mailbox.
              Dear Mr Mukherjee,

              Request you to send us an email at the id [protected]@hdfcbank.com with your account number, as well as the period for which you would like your account statement. Please mention the id number TTU[protected]
              in the subject line of your email. Once we receive these details, a copy of the statement will be sent to you free of cost.

              Please note you can also use our netbanking facility to download a soft copy version of your account statements.

              Regards, Customer Assistance, HDFC Bank
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                jayanandan
                from Mumbai, Maharashtra
                Apr 8, 2010
                Resolved
                Report
                Copy
                Resolved

                Address: South Delhi, Delhi

                Hi!

                The issue started when I applied for a new Debit Card as the one I am having is too old.

                The card had reached my home branch at Charmwood Village and they called me to collect the card.

                Once I went there, the bank official asked me to join their SIP/Pension Plan or take any bank loan or else I need to close my bank account on the spot.

                I have registered a complaint with their telebanking but turned out to be useless as even after the promised 7 days no feedback yet.

                The brach employee harrassed me infront of the other customers and they have spoiled work of that as I had to take a leave to go there. Kindly suggest how to complain against them.
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Mr Jayanandan,

                At the outset, we apologize on behalf of the bank official and would like to assure you that we never force our customers to opt for a product as a condition to maintaining an account with us. What seems to have happened in your case is an unfortunate and one-off instance. We would like to investigate this matter further. Request you to send us an email at the id [protected]@hdfcbank.com with your account and contact details. Also please mention the id TTU[protected] in the subject line of your email. Once we receive this information, a bank representative shall contact you.

                Regards, Customer Assistance, HDFC Bank
                Nothing happened even after months. You guys are pathetic. Your words are in vein.

                THis was one of the worst experiences I had with any Indian Bank. All I have to say to you is that, you have lost an NRI Customer. I was about to open an account with you because I left India then after.

                But I would not recommend any one in my circle to have a business relationship with you.

                Rgds,
                Jayan
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RajeshVerma
                  from Bengaluru, Karnataka
                  Apr 7, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Bangalore, Karnataka

                  Hi,

                  I have been struggling with telemarketing calls from HDFC Bank for quite some time now. Every day i am getting one or 2 calls for credit card of personal loans and is really disturbing. Today i got another call from [protected]. I have few messages as well in which they have asked me to contact those numbers if i am interested in applying for cards or loans. Please take cation against this.

                  Rajesh
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Mr Verma,

                  At the outset, please accept our apologies for the phone calls – they are only an endeavor from our end to keep you informed of our updated range of products and services.

                  If you do not wish to be contacted about our products and services, please click on the link below and click on the 'Do-Not-Call Registration' link on the home page and register for the 'Do-Not-Call' facility.

                  http://www.hdfcbank.com/personal/default.htm

                  Please note that only the phone / mobile number(s) / e-mail ID you register will be struck off our lists. It may take up to 45 days for this facility to be activated.

                  Regards, Customer Assistance, HDFC Bank
                  Though I am DND on Airtel and I don't get marketing calls from anyone but HDFC, I get all the calls possible from HDFC for various products such as Personal Loan, Credit card, Investment etc on a daily basis, one thing is for sure that I would never deal with HDFC anytime in my life however their daily calls are becoming a pain, please address.

                  thanks,
                  Vikram.
                  Cell: [protected]
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sanjeev kumar
                    from Gurgaon, Haryana
                    Apr 7, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: South Delhi, Delhi

                    i have a hero honda hunk finance from hdfc bank in nov. 2008 for two years emi.
                    i am regularly paying my loan emi by ecs system from state bank of india
                    my feb. 2010 emi debit in my account no[protected] from state bank of india to hdfc bank
                    but i have recived a call from hdfc bank on feb month 2010 and executive said to me your feb 2010 month emi is bounce
                    so that i have paid my emi by cash in safdarjung ecnlave branch but after check in my account emi of feb 2010 also debit to hdfc bank by ecs system from SBI account
                    my loan account no. is 14157183 and my mobile no. is [protected]
                    pls contact to me for solve my problem against loan
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      varun gupta
                      from Bhopal, Madhya Pradesh
                      Apr 6, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mandsaur, Madhya Pradesh

                      Dear Sir/Madam,

                      I am varun gupta, living in Mandsaur M.P. and i am working in Shriram Fortune Solution Ltd., I having salary a/c in HDFC BANK. (A/c No. [protected]) As on the date of 6 April 2010, at the time of 3:34pm I was withdraw the amount of 6000/- Rs. from that HDFC Bank main branch ATM and rush to deposit that amount in just (100meter) Nearly other bank (Axis), and given that amount for deposit in my Axis bank A/c to the trailer in the summery of note one 500rs note is fake the note is checked by trailer and told me that one note is fake so I took back and fastly rush to the HDFC Bank and complaint to the manager, that I am getting one 500rs. Fake note from your Bank's ATM currently and I having the sms alert from the HDFC BANK, then the manager check their CCTV Camera recording in that ATM and in that recording they get my money withdrawing video and during that withdrawing my uncle is also with me outside of ATM, so I spoke to the Bank Branch Manager please solve this problem and replace this 500rs. Note, but after the finding my video the manager hasn't take any responsibility and said they will not replace that 500rs. Note and bad behave with me.

                      So Sir/ Madam Kindly please help me out for my complaint against that Bank,

                      Thank You

                      With Regards
                      Varun Gupta
                      [protected]
                      Mandsaur (M.P.)
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Mr Gupta,

                      We apologize for the inconvenience caused and would like to investigate your case further. Request you to send us an email at [protected]@hdfcbank.com with your account number and location of ATM where the withdrawal took place. Please mention the id number TTU[protected] in the subject line.

                      Additionally, we request you not to post sensitive information such as account numbers and credit card details on a public forum such as this, as it may lead to your account being compromised.


                      Regards, Customer Assistance, HDFC Bank
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Joanne Yap
                        Apr 6, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        I have made a wire transfer to my supplier account on 22nd March 2010 and todate, 6th April they still have not received the money but my banker said the money has been deposited to the account on the day itself. I dont know whether it is appropriate to disclose my supplier's information in this column. Can HDFC Bank contact me for the details needed?

                        Best regards
                        Joanne
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Joanne,

                        We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account details, and contact number. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                        Regards, Customer Assistance, HDFC Bank
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Neha Jain
                          from Delhi, Delhi
                          Apr 6, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          Hdfc bank has charged me for accessing my card with other ATM machines and that too not once but 5 times. I have two accounts with Hdfc bank and both accounts are linked to same debit card, One is with pune brance and second account is with borivali branch. I had shifted permanaently to mumbai hence I had applied for closing my pune branch's account and kept balance nil. One of them is having balance another is not having any balance since i had applied for closing the account. Still when I access my debit card in ATM machines other then hdfc bank then they charge me and says there is no balance in my account. This is a blunder. One i am not getting the money when i want and two charges that are unnecessary.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Neha,

                          We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number, and other contact details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                          Regards, Customer Assistance, HDFC Bank
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DushmantaMadhab Rajkonwar
                            from Mumbai, Maharashtra
                            Apr 5, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            on 5th april 2010 around 7pm,i went to withdraw cash in hdfc bank atm(banaswadi branch).my account no is[protected].when i tried to withdraw an amount of RS 2600 .THE ATM didnot dispense the cash nor the text slip,instead showed that transaction time is over.then i went to an sbi atm.there i checked my balance an saw that Rs.2600 have been debited from my account,so i am facing problem by this inconvenience.Hope my problem will b processed soon.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            HDFC Bank — Money not withdrawn but debited from my account

                            on 5th april 2010 arond 7pm,i went to withdraw cash in hdfc bank atm(banaswadi branch).when i tried to withdraw an amount of RS 2600 .THE ATM didnot dispense the cash nor the text slip,instead showed that transaction time is over.then i went to an sbi atm.there i checked my balance an saw that Rs.2600 have been debited from my account,so i am facing problem by this inconvenience.Hope my problem will b processed soon.
                            Dear Mr Rajkonwar,

                            We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number and location of the ATM’s along with your details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                            Regards, Customer Assistance, HDFC Bank
                            Dear Mr Rajkonwar,

                            We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number and location of the ATM’s along with your details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                            Regards, Customer Assistance, HDFC Bank
                            Dear Sir/ Madam.

                            On 04/09/11 at 20:45 I have withdrawn amount of Rs. 10000/- from tamilnadu mech. Bank tiruvarur.. Due to delay in collection of Money the amount of Rs. 10000/- (Ten thousand only) has been taken back by the ATM machine..

                            .

                            I have complained by telephone to the customer care regarding to the problem. On 05/09/11. The Complaint Number is 236500.

                            I complained and enquired from the tamilnadu mech bank regarding to the same problem, after enquiry of the ATM amount balance, they found the complaint is correct and they suggested me to complaint to the HDFC bank, then only my amount of Rs. 100000/- (Ten thousand only)

                            Please verify the problem as soon as possible and do needful. Your kind help and cooperation will be highly appreciated.
                            Dear Sir,

                            On 12th May 2013 around 9.06 a.m I went to Koyambedu syndicate Bank ATM to withdraw cash for an amount of Rs.3000 from my HDFC Debit card. I had done the complete transaction but no cash or slip received but I received a message saying that I withdrawn Rs. 3000 from my card.

                            Please take necessary steps to reverse that amount to my accounts at the earliest.

                            Your kind support and co operation is highly appreciated.

                            Regards/ M. Kamakshi ([protected])
                            Helpful
                            Found this helpful?
                            5 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vikram
                              from Gurgaon, Haryana
                              Apr 5, 2010
                              Report
                              Copy

                              Address: West Delhi, Delhi

                              Hi Sir/Mam,

                              I was just harrassed again by HDFC collection center Phone no.[protected]
                              [protected], [protected], [protected], [protected]. They call by changing their name, Arun calls me every time. Few years back, Somebody stolem my credit card and used it, I lodged a FIR against it, sent a copy to HDFC bank and I was/am ready to help and go everywhere for the enquiry purpose if police or Bank people want, but bank is not cooperating at all, bank did not even bother about enquiry. Bank is trying to put illegal pressure on me and trying to recover that amount from me. Bank has given this case to some collection agency and some very cheap people keeps me calling and harras me. Also they have started calling at my work. I am very much worried about this...Do I have any right to stop and raise my voice against this injustice. Please guide me or I will also have to go illegal to stop that and I don't want that as I have some faith that some rule/rights can help me...Please help
                              Dear Vikram,

                              We regret the inconvenience caused to you and would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your credit card and contact details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                              Regards, Customer Assistance, HDFC Bank
                              They harassed me for one year and i want to share my experience with everyone.

                              HDFC bank Credit card recovery department is most notorious in the country.

                              That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers.
                              They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and the write off in cibil.

                              They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost

                              *they sent harassing recovery agents on 'behalf of HDFC Credit card'
                              *the agent wanted me to make part payments rather than asking for settlement letter
                              *they tried to make me accept the expired settlement letter.
                              *they did not honour their written commitment made via their settlement letter for writting off the dues.
                              *they kept on refusing on emails and kept asking for more money for writing off in cibil records.
                              * I took up the issue with their "Nodal officer" as well but to no use.
                              *finally i took all the mails to the ombudsman and got the issue resolved.
                              *Till date HDFC credit card department holds that everything that was done is in accordance with bank policies. (only God knows how many inhumane policies do they have in their kitty)
                              *they have wasted my whole one year in followups, mental harrasment, and botheration.

                              Stay away from HDFC bank for all reasons.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shabeer Ahmed Shaikh
                                from Delhi, Delhi
                                Apr 5, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Bangalore, Karnataka

                                Iam an account holder of HDFC BANK. And I had been to SBI ATM in Richards Park Road near Frazer Town to withdraw Rs 8500 on 3/4/2010. And i faced a very big problem when i gave a withdrawal option i got a message stating that "UNABLE TO PROCESS" and later i got a message on my mobile phone that the amount Rs 8500/- has debited from my account. Later i checked my balance, i saw the amount is deducted from my account. When i called SBI ATM customer care, one of the agent asked me to contact HDFC BANK as am account holder of that bank. And when i tried calling HDFC Customer care, i heard on call that customer care agents doesn't work on week ends. I had to wait till monday and call to customer care and launch a complaint. After launching the complaint the agent told me to wait for 12 working days. For the problem of bankers why do customers have to suffer?

                                And ATM machines of SBI, CANARA BANK'S are useless.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Cash not delivered by SBI ATM but statement showing deduction
                                Iam an account holder of HDFC BANK. And I had been to SBI ATM in Model Town Ambala Haryana ATM Id S1CN00242001 to withdraw Rs 1800 on 6/4/2010. And i faced a very big problem when i gave a withdrawal option i got a message stating that "UNABLE TO PROCESS" and later i got a message on my mobile phone that the amount Rs 1800/- has debited from my account. Later i checked my balance, i saw the amount is deducted from my account. When i called SBI ATM customer care, one of the agent asked me to contact HDFC BANK as am account holder of that bank. And when i tried calling HDFC Customer care, i heard on call that customer care agents doesn't work on week ends. I had to wait till monday and call to customer care and launch a complaint. After launching the complaint the agent told me to wait for 12 working days. For the problem of bankers why do customers have to suffer?
                                Dear Mr. Shabeer Ahmad,

                                We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your account number, location of the SBI ATM you used and your contact details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                                Regards, Customer Assistance, HDFC Bank
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhishek K Nath
                                  from Mumbai, Maharashtra
                                  Apr 5, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: South Delhi, Delhi

                                  I had applied for car loan via Carwale.com, i got a call from HDFC Finance branch, SCB Express building, ITO, New Delhi, the loan for used car loan was approved but not disbursed. in the mean while i got another option of a used car loan by Mahindra first choice. the loan was converted to used car loan the verification/evaluation of the car was done after a week. Even after two weeks of the evaluation and booking of the car for three weeks the loan is still not disbursed. on every call a commitment of disbursal of loan in 2-3 hrs when call is in morning after that the loan disbursal is shifted to next day this is happening since 1 week and i'm getting calls from the dealer for delivery of the car i'm stuck up with this company and have wasted 3 weeks of precious time dont know what to do????

                                  some help is requested if the consumer complaints website can provide me some assistance.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Mr. Abhishek,

                                  We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at [protected]@hdfcbank.com with your loan approval details and your contact details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                                  Regards, Customer Assistance, HDFC Bank
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Deeksha.sh
                                    Apr 5, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Haryana

                                    I had taken a Personal Loan from HDFC bank , around 2 months ago .
                                    They did not provided me with any documents initially .They came to my house
                                    And took my signatures on many forms and did not let me read it completely
                                    As there was a huge bunch of forms and they said that these are simple loan application and I will get all those documents by post .
                                    My loan was approved and everything went on smoothly , but now I got a call from
                                    Max insurance saying that I had applied for insurance with loan , and with premium of 52000.They confirmed that HDFC even provided them with a signed cheque of 52000.
                                    Now if I call HDFC for any clarification , they either hang up my call or promise me call back , which is never done or say that the concerned person is not available.
                                    I get call from Max insurance everyday and they are forcing the insurance upon me ,
                                    Which I don’t want to take.
                                    I don’t know what to do as I don’t get any response from HDFC and people from
                                    MAX insurance are harassing me.
                                    Please help.
                                    My number is [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    there a person named by Mr. Arunjeet arora in delhi.who took loan from Hdfc bank around two years back.the loan amount was 75000rupees.
                                    he have'nt paid the loan back to hdfc. he did'nt pay any stallment.he did fraud with the HDFC bank.Now he changed his Job and his Home as well Because of this fraud.he changed his all his contact numbers.now he is residing in same place in another appartment in Mehrauli.his old contact no. was [protected], [protected].

                                    If you need any further details and clarifications regarding this fraud...please contact me.. on this E-mail id.I will provide you his new contact numbers and his proper address as well...

                                    And one more thing please do not disclose my name..


                                    Regards,

                                    Naina
                                    mar rahu did fraud
                                    Dear Mr Sharma,

                                    We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your loan account, contact and other details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                                    Regards, Customer Assistance, HDFC Bank
                                    i dont think this reponse compensates, your attitude towards us for all this days was very discouraging and unproffesional.i would like to point out that is the levl of service you provide to your client, who trust you and decide to give buisness to you, if it is so, just would like to make you aware that this is very unsatisfactory and unappreciated.
                                    I would like to take this matter to Financial Ombudsman Services.
                                    Please provide me with your Financial Ombudsman's details as per the RBI rules you are liable to give me those details .
                                    For any further contact me on my Phone number which i have given on previous blog.

                                    Thanks and reagrds

                                    Deeksha Sharma
                                    Helpful
                                    Found this helpful?
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Paramjeet singh
                                      from Mohali, Punjab
                                      Apr 5, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Chandigarh, Chandigarh

                                      Sir,
                                      I,Paramjeet Singh working with Mahindra Tractors Ltd, Mohali area office as a Sr.Territory manager ( [protected] ) having a salary account ([protected]) with H.D.F.C bank at Mumbai office.

                                      My account has been hold by HDFC Bank mohali office, on 25 march 2010 by unauthorized manner .I came to know from HDFC Sector 35 branch that my account has been debited against credit card payment, but I have never given a request of HDFC credit card nor used it.
                                      When i inform this to HDFC Bank head as well as head of credit card department they said that card is issued to me on 25/08/2008. But I have opened my account just one month back. Now they are saying that they will debit the concerned amount from my account on behalf of credit card payment which I have never used nor applied for it.

                                      Cordially
                                      Paramjeet Singh
                                      Mbl #: [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      HDFC Bank — Unauthorized transaction from my account

                                      I have one NRE account no:[protected] in HDFC bank, Jagadamba junction, Visakhapatnam. One day suddenly my balance in my account becomes 0 Rs and I complained to customer care people and I fought with Branch Manager and finally they agreed about the unauthorised tranzaction and they deposited some money in to my account. And they are not depositing remaining money and no one is giving proper reply about this. I am complaining continously and talking with Branch Manger and finally they told they are not able to help with that. Can you help me in this regard.
                                      I had applied for my Debit card some 3 weeks before and i was informed that i will be recieving my card after6 to 7 working days but till now i have not recieved me card yet . May i know the reaseon for this and please see that i will recieve my card as soon as possible as i am in need of it .
                                      Sir,
                                      I,Paramjeet Singh working with Mahindra Tractors Ltd, Mohali area office as a Sr.Territory manager ( [protected] ) having a salary account with H.D.F.C bank at Mumbai office.

                                      My account has been hold by Hdfc mohali office, on 25 march 2010 by unauthorized manner .I came to know from HDFC Sector 35 branch that my accont has been debited against credit card payment, but I have never given a request of HDFC credit card nor used it.
                                      When i inform this to HDFC Bank head as well as head of credit card department they sad that card is issued to me on 25/08/2008. But I have opened my account just one month back.

                                      Cordially
                                      Paramjeet Singh
                                      Mbl #: [protected]
                                      Dear Mr Singh,

                                      We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your contact, reference number and other details. Please mention the id number (TTU[protected]) in the subject line. Once we receive these details, a bank representative shall contact you.

                                      Additionally, we request you not to post sensitive information such as your account number on a public forum such as this, as it may lead to your account being compromised.

                                      Regards, Customer Assistance, HDFC Bank
                                      Helpful
                                      Found this helpful?
                                      4 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        Dhamodharan
                                        from Chennai, Tamil Nadu
                                        Apr 5, 2010
                                        Report
                                        Copy

                                        Address: Tamil Nadu

                                        I was an HDFC card holder 4 years before. Due to my financial problem i couldnt made the payments in time.

                                        Later I was approched by one HDFC key official Mr.Manjunathan from Tiruvanmiyur Branch, and he has promised me that if I paid Rs.10,000/- all my debts will be cleared. (my total card value is Rs.15,000/-) I've trusted them and paid the said amount. I was not aware of the NOC letter or any kind of settlement clearance certificate (which was not even informed by the employee) at the time of settlement.

                                        Recently I came to knew that my name is included in the defaulters list.

                                        I was became victim in this banking trap.

                                        I write a mail to HDFC grievances today and waiting for the reply. Hope everything will sort out soon.
                                        Dear Mr Dhamodharan,

                                        We would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your credit card details, contact number and other details. Please mention the id number TTU[protected] in the subject line. Once we receive these details, a bank representative shall contact you.

                                        Regards, Customer Assistance, HDFC Bank
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit