Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 157

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kusumasrinu
from Warangal, Andhra Pradesh
Jun 25, 2022
Resolved
Report
Copy
Resolved

Hdfc credit card iam not using since two months and also iam getting offus charges, what is offus charges iam not understanding iam trying to contact hdfc customer care number [protected] but not responding please help me in this matter
Jul 29, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2022
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jainish Bharti
    Jun 25, 2022
    Report
    Copy

    I have made a recharge through payzapp on 25th June, of 179 at a jio number. Recharge initiated, money debited but eventually recharge got failed. And i didn't got any refund nor any support for that.
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Harsh Gupta 1810
      from jahazpur, Rajasthan
      Jun 24, 2022
      Resolved
      Report
      Copy
      Resolved

      I received a call from the bank regarding credit card services. and that time they told me that I will get 8 domestic lounge free per year and many other things now they are saying that I will not get these services because their branch manager and card agent provided the wrong information by mistake. I have applied for the card for their offers but now they are saying that I will not get anything and how any bank can sell their cards by saying false information. I need perfect solution for this.
      Jul 27, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Jun 24, 2022
      Updated by Harsh Gupta 1810
      complain is not resolved
      Jun 24, 2022
      Updated by Harsh Gupta 1810
      Branch is jahazpur
      Verified Support
      Jun 26, 2022
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Harsh Gupta 1810
        from jahazpur, Rajasthan
        Jun 24, 2022
        Report
        Copy

        I applied for a gold bond via HDFC Bank Net Banking but it was not processed due to a top mismatch my net banking reference number was [protected] then I tried again and it was showing the same that the time reference number [protected]. Both times my application was not processed in my account money has been cut for 2 applications, but I received a certificate for only 1 application. And the bank is not doing anything regarding this. when I say that I applied 2 times because of net banking issues, they say we can't do anything. I am showing them a screenshot of that.
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 24, 2022
        Updated by Harsh Gupta 1810
        complain is not resolved
        Jun 24, 2022
        Updated by Harsh Gupta 1810
        BRanch is Jahazpur
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rashihandoo
          from Jammu, Jammu and Kashmir
          Jun 24, 2022
          Resolved
          Report
          Copy
          Resolved

          I hold a salary account in HDFC from past 4 years and now it has converted into savings account.
          Yesterday my account got debited for not maintaining min balance criteria without any prior notification through SMS or email. Had they given me any information regrading the same, I might have maintained my min balance.

          Moreover they deducted money and made my account negative which is not allowed as per RBI.
          Jul 11, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Anay
          HDFC Bank Customer Assistance
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have.

          We have forwarded your query to the concerned team for further action. Our official will contact you by June 30, 2022. Request your co-operation and patience in the interim.

          -Anay
          HDFC Bank Customer assistance
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Narendra.Tadikonda
            Jun 24, 2022
            Resolved
            Report
            Copy
            Resolved

            Hi Team,

            I am getting continuous calls from HDFC bank asking to take loan from their bank even I am not in need. My number is DND Mode. [protected] is my mobile number. Kindly Help in stopping this calls.
            Jul 25, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 24, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dheeraj_Sankuratri
              from Tanuku, Andhra Pradesh
              Jun 24, 2022
              Resolved
              Report
              Copy
              Resolved

              I registered and activated DND/DNC in the below link
              https://leads.hdfcbank.com/applications/misc/dnc/dnc.htm

              and also sent SMS via Mobile for DND activation. Still I am getting Continuous calls everyday. I need permanent fix for this.

              Please look in to this seriously and donot provide any link for registration and donot mark it as resolved. This is not accepted behavior from your end. We tried this in possible ways and very unhappy about this.
              Jul 30, 2022
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 27, 2022
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. Please share with us the caller details for further assistance.

              -Ajay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Thirupathi Reddy koluguri
                Jun 24, 2022
                Report
                Copy

                Address: Zaheerabad

                The hdfc bank has put a hold on my funds of rupees 6204.10 as mi revenue hold through gefu,
                Account number: [protected]
                Ifsc: hdfc0002243
                Branch: Zaheerabad
                If it considered as AMB but 6000 is huge amount . Please do respond with proper solution. 6000 rupees is a common man monthly expenses. Surely will file a case.
                Please reply with proper resolution.
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 25, 2022
                Updated by Thirupathi Reddy koluguri
                Please respond. Is that amount will be reversed or not.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  DESTRIX Gaming
                  Jun 23, 2022
                  Report
                  Copy

                  My account has been kept in minus 18k even though I haven’t had any kind of Emi or loan. I have decided to change to a good bank if there isn’t any kind of reply from HDFC as the hold of money have led to issues in my personal life
                  Account number :- [protected]
                  IFSC:- HDFC0007297
                  Same issue have been effected in my saving account as there was a deficiency in my Emi which was also due to the late charge of tax in my savings account which have resulted in an almost 3k hold in my account.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sourav21mech
                    Jun 23, 2022
                    Report
                    Copy

                    I am Namita Sood holding a bank account with HDFC bank Palampur Himachal Pradesh with account number [protected]. Today on 23rd June 2022, I have received multiple transactions alert on my mobile number that my account has been debited with amount 30000 inr to [protected]@icici. Total 5 transactions made of 6000 inr each.

                    After receiving these msgs checked my HDFC bank account. Immediately blocked my debit card, Internet banking as well as filed an F.I.R at police station Palampur, Himachal Pradesh under name Namita Sood

                    Need ur assistance on this to get back my money.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      saksham dewan
                      Jun 23, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      I dont understand why would they deduct money without informing me about the balance, i need my money back as i am a student and cant afford to keep giving away my money like this, my customer id is[protected]
                      Jan 30, 2023
                      Complaint marked as Resolved 
                      money refunded successfully.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jangir Vikash
                        Jun 23, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Ward no 24, khetri road neem ka thana

                        Dear HDFC

                        Today 23 June 22, one transection of rs 590 has been deducted from my salary account and narrations is

                        INTER-BRN CASH CHG INCL GST 280422-MIR[protected]

                        Iam trying to connect with customer care but not responding so pls confirm the deducted amount, which type of charges charged
                        Jul 29, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 26, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience. This is not the experience we want you to have. Your email has been already received vide reference number 3190625. Our Bank Officail will respond to your email on or before 29 June, 2022.

                        We take this opportunity to highlight the facilities which can be accessed by you directly on our Phone Banking IVR. This round the clock service will be available at your convenience and obtaining information on your bank account would be much easier, faster and simpler.

                        For any further queries/ transactions you may login to NetBanking using your customer ID and IPIN.

                        -Ajay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mangesh.Raut
                          from Pune, Maharashtra
                          Jun 23, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hi,

                          I have made transaction of Rs. 1000 to beneficiary SBI account.
                          HDFC transaction is not successful and beneficiary account is not credited with same amount.
                          Error showing in HDFC account is "Transaction timed out at beneficiary account end"

                          Please try to check the details and fix it ASAP.
                          Refer attached snapshot.
                          Aug 12, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 26, 2022
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We find your fund transfer through IMPS is successful. However, if beneficiary denies receipt of payment in their account, we request you to ask the beneficiary to share his bnak account statement from transaction initiation date to today's date to check and assist you better in this regard.

                          -Ajay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            bharathi gomathi
                            from Salem, Tamil Nadu
                            Jun 23, 2022
                            Report
                            Copy

                            Address: 1-90,Omalur,Rasanur Kattu valavu, Amaragundhi,Amarakundi

                            My account number. [protected]
                            Name. Bharathi
                            Ifsc. HDFC0005884
                            My amount 2974 has been debited please my money return my account
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Natam Pavan Kumar
                              Jun 23, 2022
                              Report
                              Copy

                              Hi Team,

                              Rupees 1103 debited from my account on 18 Nov 2019 with narration "INTER-BRN CASH CHG INCL GST 161119-MIR[protected]".

                              ref no : MIR[protected]
                              Acc no : [protected]
                              MOb No : [protected]

                              Can you please check and update the reason for debiting the amount from my account.

                              Thanks
                              Pavan Kumar
                              HDFC Bank customer support has been notified about the posted complaint.
                              Jun 24, 2022
                              Updated by Natam Pavan Kumar
                              Debited from my account on 23 June 2022 not November 2018
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ashokkumaryazs s
                                from Bengaluru, Karnataka
                                Jun 23, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 17/4 radhika nilaya, park road, opp annamadevi school, near sri srinivasha theater, gowdenpalya-560061, bangalore, karnataka

                                Hi,

                                I took Insta-jumbo loan of ₹ 200000 and i pre-closed my loan last week. now i just want to buy another loan in HDFC for that they are asking NOC .so plz provide NOC through E-MAIL immediately.
                                Loan number- [protected]
                                card number-************9496
                                [protected]@gmail.com is my mail id.
                                mobile number-[protected]
                                customer id[protected]

                                Its really very bad to treat customers like this and ignoring customers request and disconnecting my call atleast 10 times.

                                I would definately change my bank if this cant be fixed.

                                Please look into the matter and help
                                Jul 27, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 25, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dr. Prasanna T
                                  Jun 23, 2022
                                  Report
                                  Copy

                                  Address: HDFC ID 51305811, Krishnagiri branch, Tamil Nadu

                                  An alert message received regarding frequency ADHO. I have received merssage as follows

                                  Aler! Bank mandate reference no., HDFC[protected]nssued to NJ India invest Pct Ltd with value of Rs 500000.00 and frequency ADHOis received today for processing. I have received this message on 22.06.2022 at 21.52 hrs.

                                  I have not issued any mandate to any one. Kindly resolve this issue
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    divu3094
                                    from Khargone, Madhya Pradesh
                                    Jun 23, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Recently on 15th June 2022, I opened an Insta Account with HDFC bank online. While opening an account, it asked me to add some money to the account. So I added 5000rs through UPI (Phonepe) which is linked to my SBI account. I received a confirmation from UPI side as well as HDFC bank side. But even after 8 days till 23rd June, I have not received money in my HDFC bank account. I visited khargone HDFC branch also and spoke to deputy branch manager too but he didn't help me. I showed him all the proofs like transaction screenshot, my SBI bank statement and phonepe confirmation of successful transaction but still he did not help me. I spoke to customer care also and they asked me to visit the branch. I wrote an email to HDFC bank also at [protected]@hdfcbank.com but have not received any reply yet. I have raised a ticket on Phonepe about this transaction on 22nd June, but they will 5-7 working days to confirm about the problem. According to Phonepe, HDFC bank is taking time to process the transaction. Kindly help me to get my money in the account or get refunded.
                                    Below is the transaction detail:
                                    1. Sender Name: Divyanshu Soni
                                    2. Sender bank and account number: SBI & [protected]
                                    3. Ref no:[protected]
                                    4. Mode of Transaction: UPI (Phonepe)
                                    5. My Customer Id HDFC Bank:[protected]
                                    Aug 10, 2022
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 24, 2022
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused.

                                    We are looking into your emails and will revert you to you on or before 28 June 2022.

                                    We appreciate your co-operation and patience in the interim.

                                    HDFC BANK Customer Assistance.
                                    -Ajay
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gautham james
                                      Jun 23, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I had tried booking a flight using my hdfc card and in the process the bank page said that the transaction was cancelled but the money was taken from my account. I raised a complaint with hdfc customer care and they promised me that the cash will be refunded in 7 working days. It’s been over a month now and everytime I call them they just keep extending the number of days for the money to be refunded.
                                      Jul 25, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 24, 2022
                                      HDFC Bank Customer Care's response
                                      "Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance "
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sanjana01
                                        from Dehradun, Uttarakhand
                                        Jun 23, 2022
                                        Report
                                        Copy

                                        Address: dehradun

                                        We have cleared the loan account no 48290375. that is a car loan which is in the name of my Father Mr. Sanjay Sharma who expired last year due to cancer. Since then we are trying to close all the dues with the bank one by one as there is shortage of funds. The bank is not providing us the noc for the given loan account which we have settled .
                                        We need the NOC because it is our only source of income and the vehicle cannot operate till the time we dont receive the nOc and issue the permit.

                                        Kindly provide us with the noc and we in good faith will settle the dues with the bank.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit