HDFC Bank Complaints & Reviews

Hello All,

Before opening the trading account or do the trading in HDFC Securities, confirm the brokerage percentage.

Generally they tell you 0.05% means 5Paisa per Hundered rupees or Rs. 25 Whichever is higher.

How it works please see below.

Until each transaction doesn't meet the value of Rs 50000/- you will be charged for Rs. 25.
If your transaction worth Rs.10000.00 the brokerage is Rs. 25/- it doesn't equal 0.05%. If you do such kind of transaction for 10 times you will be paying more for you brokerage whatever the profit/loss you are going to get.




Regards,
Ashok

Dear Sir, i m Mr. VAibhav Ramesh Shah.I WANT TO doSETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS . [protected].. I AM NOT USE MY CREDIT CARD.SO EVERY MONTH ADD LATE FEE ALSO. SO I REQUEST TO PLZ SEND ME THE SETTLEMENT OF MY CREDIT CARD. I AM SO HARRES OF THIS BILL.do give me a solution where in i can spend a peaace of life, or else i have to lose my life for the sake of HDFC GREAT CREDIT CARD.MY EMAIL ID IS [protected]@yahoo.co.in.pls help me..pls..

Dear Sir,
My credit card has been settlement in Rs.3000 agst settelment no.656322 on dated 08/12/2009 & committment with mayapuri delhi branch Mr.Kabir chaudhary ,moble no.[protected] to receive cheques Rs.3000 amount at 3.00 pm but kabir chaudhry has not sent his field boy Mr. Lekhraj singh in Chawari bajar .
I have waited 3.00pm -6:30 pm but nobody person has not reached for cheque receive.
I requested u sir,plz call or e-mail Mr. kabir chaudhry.
Plz confirm as per return mail.
Regards,
Pramod kumar
[protected]/[protected]

Dear Sir,

I took a personal loan from HDFC bank on the condition of debiting my a/c for EMI from ICICI bank every month, my 1st month's EMI was deducted sucessfully but since then from 2nd month they have called me saying they are not able to process my EMI so i need to call my bank and resolve my issue...they have not sent me any letter but keeping on calling me as if i am a defaulter and abusing me daily....on email of them says some issue with ECS and other says some issue with my signature.....

They are now telling me to pay through a DD or cash or they will send a collection agency person to my house which i strongly object. Just because they are not able to deal with my bank for reasons which are unknown to me i am being dragged between issues with both the banks in spite of having sufficient amount in my a.c throughout the month.......

I would sincerely request you to help me out of this kind of loose behavior from HDFC bank ...

Hdfc Personal loan department is the worst department of hdfc entire division.Nobody respond properly to customer calls and neither they pick up calls.I applied for a loan 1 month back.continously i recieved calls from hdfc until i signup agreement with them.Before i was told by sales person siddharth that an offer is going for TCS employees where in intrest rate is 14.5% and preclosure is 2% and processing fee as 2%...But later on in the agreement the preclosure amount was given as 4 %.On the day of agreement ,siddharth forcebly made me sign up agreement and said that later on he will check on the deduction and right from the day he is not available on any calls and prachi the customer care person never picks up calls.i have never seen such a worst service from any other banks..its a fraud bank.I have been disappointed with your customer care serivce. Sort out this issue at earliest.I sincerely request HDFC to sort out such irresponsible employees and suspend them to keepup company';s reputation.please take a complaint on siddharth (Andheri branch no:[protected]);prachi (from customer care dept. no:[protected].Please contact me on [protected]..Please take this on a very serious note.

Dear Sir,

I am an account holder of HDFC bank, First india place, gurgaon, Tel:[protected]
my account no. is [protected]
I have zero balance account in this branch which is opened by Equinox global service p ltd. I have leave that company on 11/01/2008. after that my salary has not transfer on that account. before 25/10/2009 i have asked at Patel Nagar branch at front desk they told me if your account is active still after a long time then you have no problem to transaction with
this accont because it is still a zero balance account because if your account have been regular it is already closed because on regular account if you don't transaction upto 6months your account is automatically closed. if it is still active your account is now zero balance account. then 25/10/2009 i have checked my balance at ATM it is also showed me available balance is 0.00 i have printed copy with me. After all the trust, from HDFC bank then i have deposited Rs. 600/- on my account. then i countinously done two three transaction without any deduction fees. As my credit card bill is crossed Rs. 30000/- i have request to my friend to give some money then he deposited Rs. 35000/- on my account. then i have done one-two transaction more. without any deduction fees. but on 5/11/2009 automatically deduct Rs. 1700/- from my account.Then I call to customer care named ANU Ji, after all details she told me I knows everything as I am a banker, you don’t have any idea about account. She behaved like missbihaved and she cut the line without any satisfy answer. Then I call another time to customer care on 10/11/2009 phone received by Bhabna then she call transfer to Sangeeta Ji, she told me same which is told by patel nagar branch if you don’t transaction upto six month then your account is automatically closed. Kindly advice.

Also I know Citibank is showed negative balance if you don’t transaction or your salary is didn’t transfer to your account. IF Citibank is showed negative balance why HDFC bank cann’t show negative balance. I know Customer doesn’t have so much knowledge so customer automatically fishing by HDFC bank.

Prakash Chandra Basantia
Tel: [protected]

Respected sir/madam

I have taken home loan from hdfc, which is under the floating rate category
Now these days the floating home loan is available at 8.25%(Approx) but they are charging 10.25% from me. I have already lost so much of money due to this .
And now they ready to decrease the rate to 9.25 % by paying 0.5% as processing fee but not equal to new customers
I want to complaint for following

1) why they are charging more when rate is less (Is cheating or not) in floating rate

2) why in the floating rate, rate do not decrease at their own when they are increased it by their own ( bank)

3) why they are charging the processing fee to decrease rate of interest

4) still they not making the rate equal to new costumers( which is 1% more than new customers

5) what happen to that money which they already charge from me in last year or so with higher rate

My home detail are loan account no is:[protected] , from hdfc loan sanctioned amount- 17,90,000 with emi 17,572

Thanking you
Rajeev khurana
Ph-[protected]
#1600, sector 70 mohali.

(I request make rule or law that other customer can also take the benefit)

Seeking Justice
Respected Sir,

Recently I applied for a saving account. I was shocked to hear from the Bank ( HDFC Bank ) that minimum amount
Rs 10000 /- required. This is utmost unfair for a customer who want open saving account .
I seek justice to get saving account with lesser amount
Hence I request u to be kind enough to help all people who want to open saving account .
Please help .

Looking forward to a suitable action at the earliest form your end.

Regards,
Laxman

I have prepaid my Home Loan in full on 30.11.2009 vide Chq.No.369018 for Rs.133606.00 into the Bank Branch at Pithampur in M.P.The officials their said to collect my documents on 15.12.2009 as per their formalities and accounts updation.But till today i.e.19.12.2009 I've not received my documents back.Whenever I call them they are ready with some or other excuses.Moreover I have some cheques which I had given them for EMI now as I checked my ICICI Bank account today I was shocked as they have also cleared 1 cheque no.369033 of Rs.2047.00 as an instalement.I never thought that such a renowned Bank can do something like this.How can they present cheque in my account after the full recovery of the instalement is a mystery to me.

Dear Sir,I am Dipmala,Bangalore,Holding credit card of HDFC Bank.Every month i pay the minimum amount.But the collection department person named Muzamil from Kasturba road branch,bangalore calling me again and again for payment .They even harrashing to my oparents also.only monthly once i can pay as per my salary.Muzamil is talking very rude with me as well as with my parents also.
Please,do the needfull and dont harrash to my parents.Muzamil also getting personal also.

Regards,
Deepa

I am a account/credit card holder of HDFC bank. my card no. is [protected]
To pay my credit card amont, i have got settlement letter from bank (ref;no.: S[protected] according to which Rs 4000/- monthly installment has been decided. i had paid regularly till feb '09 and for which i have all my receipt with me. but in march i had only paid Rs 1400/-. now, on against 1600/- Rs left bank has deducted Rs 23,808/- from my bank account. I had loged a complaint in HDFC bank also but i have got a negative response.
I am unable to understand the amount of interest rate that the bank is leveling on me. if bank is taking interest on the whole amount that i had initially, then what about my money that i had paid till now.

sir
this is to inform you that ,
im having my a/cin hdfc bank a/c no-[protected],and holding credit card no-[protected].on monday i on 14 th dec 2009 hand over a application to hdfc bank raj nagar gzb ,regd cancellation of auto pay facility of tata indicom bill ref no vb/gzb/09/12/a1.
since 14 th dec i am regular touch with hdfc credit card customer care,tllyesterday my application was not reached at credit card section.
if hdfc credit card cusomer care having the data of all calls ,on 18 th dec-09 ,i makes 5 times calls to hdfc credit card customer care.
i was panic the bill,then customer care executive advised me to fax the application on 41809144,but that no was not existing ,latter i got another no 41574422 that was also not working, latter i inquired about my tata indicom bill they recived or not,but they assured me it was not received.
in todays hi-tech era cancellation of bill application is not reached in week but suddnly morning i got msg my tata indicom bill is paid.
so sir i feels cheeated and humilited,my application is not proceed in a week but tata bill is paid in a seconds.
details also fallows:- regs fraud about tata indicom bill.


sir

this is to inform you that ,i am having tataindicom no-[protected],i am having tata to tata all india std free plan,except tata network all the calls i am doing through other number,so bill should come 450+12% tax.
but,on 12 th c.care shows 125 unbilld amt,on 13th 350,today it incresed by 545+450+12%tax.

sir if i am not doing calls on other network ,how they incresed bill amount.
inspite of talking so many times with customer care, nither they are regestring my complaint regd false bill nor they are providing details of calls which i make .
sir we earn money through heard work,if we have use the service then i will be happy to pay used amt,sir without using service to pay false bill it will be diffucult for me.
thanx
regards
vinay bansal
2/134 chrinjeev vihar
ghaziabad

HI

I had been a HDFC Platinum card No: [protected].Due to unforeseen circumstances I had been unable to pay the out standings.ON 23rd October 2008 I have done a settlement( Ref: 0326511) with the bank where I had to pay off 61,500 in 8 installments.HDFC Receipt no: (3978515/3978516)

Later on an agent came and said that one installment has been missed and I need to give another cheque of Rs 3330 and this will complete my settelement. ( This was an additon to Rs 61,500).My last installment has been paid in June 2009 and after that for six months I am getting “HARRASSED BY HDFC.”
I keep getting calls that I have not paid my due then some one tell me that Rs 10 is short and after I pay that I am told there is still some amount pending.After that I received a Legal notice from the bank for non payment and then on 18th Nov 2008 - I finally walked up to the Kanjurmarg bank and spoke to Mahesh & Ms Thumba and they said they will call me back.

On 19th Nov Ms Kaynat sheikh; HDFC Kanjurmarg:Collection Manager; phone no: [protected] told me to pay Rs 2500 and that will settle the matter. I paid the amount on 19th Nov itself.

I AM STILL GETTING CALLS AND I AM FED UP.I have never seen such a unprofessional behavior from a a bank.

Mr Mahesh from Kanjurmarg bank is calling me again and again and I don't know how many more people are calling me and asking me to do a re-settlement.

WHY SHOULD I DO A RE-SETTLMENT WHEN I HAVE PAID AND THE BANK SCREWED UP.

Please help me to have this cleared as the back has messed up and they are blaming me and asking for another 71 thousand.

The bank has ackowledged my email and are and telling me "We observe from our records that, the Bank had earlier offered a settlement of Rs. 61,500.00 in eight installments during October'08. However, we were not in receipt of payment according to settlement offered and hence the same was considered null and void. We further wish to clarify that settlement offers are time bound and are decided based on the prevalent outstanding dues on the card account. Hence it becomes essential to avail/comply to the terms of the settlement offer by effecting a payment towards the agreed amount within the stipulated period, in the absence of which the same would be considered void.

We take this opportunity to apprise you that the Bank offers settlement at its discretion based on the prevalent outstanding dues on the card account. "

The bank is clealry cheating me and I want justice.

Regards,
Ranjan Khanna

Credit Card No: [protected], S. Mahalingam

There is no positive response from HDFC.

I have been talking to Mr. Askar Magbul (Mob[protected]) and Ms Anandhi (Mob [protected]) from 12.12.2009 onwards as directed by your notice dated 05.12.2009 received by me on 11.12.2009.

Ms. Anandhi has been telling that “will call you once I got the approval” for past one week.

When I approached other bankers like Citi, SBI, Axis, they had given immediate response and I could able to get the solution immediately. Whereas with your bank I am following from Sept 2009 but unable to get any solution.

Every time they reply stating that they have arranged somebody to contact me. but till now no response.

With deep regrets

S.Mahalingam
[protected]

IHAVE A TWO WHEELER LOAN FROM HDFC BANK WHICH DEDUCT MONEY FROM KOTAK MAHINDRA BANK.BUT THEY ARE NOT REGULARLY DEDUCT MONEY. I HAVE OPENED A BANK ACCOUNT IN HDFC BANK 5 MONTH AGO.
HDFC BANK HAS SEALED MY ACCOUNT ON ACCOUNT OF MY NON PAYAMENT OF EMI'S THOUGH I ALREADY PAID MY EMI'S IN CASH.INSPITE OF THAT I HAVE DUES OF 7 EMI'S LAST FEW MONTH I HAVE PAID EMI'S REGULARLY... WHAT SHOULD I DO FROM HERE

Dear Sir/Madam,
I am brother of Late Vinay Kumar Rai who's life insurance policy was taken from HDFC standard life insurance Policy Number 12119077.(date of registration was 29 Aug 2008).
2. My brother Vinay Kumar Rai was decleared dead on 01 Jan 2009 at AIIMS Ansari Nagar Delhi.
3. After declearation of dead i have informed to Union Bank of India because education loan was sanctioned from Union Bank of India, and it was forwarded by UBI to HDFC for the same. Death certificate was issued by New Delhi Municipal Council death certificate Number 71787 and it was forwarded to HDFC life Insurance company on 13/05/09 at HDFCS. LIC, Seth Shopping Complex, Ghazipur (UP) and second copy was submitted to the same place on 13/08/09. A copy of duly filled in Doctor,s Hospital Certifiate vide letter No. F4-IV/2009/Hosp(MR)/183 from AIIMS Ansari Nagar Delhi was forwarded to HDFC Staandard Life Insurance company New Delhi.
4. It is requested that Action may be taken in view harshnent of my Family.

Sunil Kumar Rai

sir/madem

I bag to sey that. i was employer of HDFC Bank Ltd., jaipur branch
As a CSE profile. so i want to PF statemant and form 12 B and Form 16 to send
my mail ID ( [protected]@yahoo.com and [protected]@gmail.com
and my EMP CODE NO. is CA19151

Thank you
Amit Kumar Jagetia
EMP code.- CA19151
mob. no. [protected]

Sir,
I ve applied personal loan in HDFC bank on 14th November. But I got intimation on 8th December which letter dated 7th December. In that letter they informed about not giving loan. I ve submitted my following
PAN card
LIC
Working ID proof
6 months bank statement
3 months salary certificate
Degree certificate
Appointment order for present instutions
Appointment order, reliving order and experience certificate for previous worked instutions

But after 25 days they say as rejected. This information is true to my knowledge.

They did't say reason for all these days then I went to processing center regarding clarification. They told that my previous experience certificate date has been put in pen. But It is true I worked with proper appointment order and reliving order. Now presently working in instution with proper certificates. With this they insulated lot in this procedure for not beliving things. In processing center also they did't responded properly. It is the worst experience in banking process. Making delay for intimation and also did't considered true information.

I have a Credit card from HDFC bank([protected]), in the month of Feb 09 i did not receive my statement for which i called i called the customer service & the advisor gave me the amount which i paid but the amount given to me was Rs 18,605/ which bank said is less & applied a charge of Rs 1563/ as late fee & finance charge, for which when i complained they reversed only Rs 1000/ & declined the rest amount saying this is been authorised by the account department, then again i was been charged the late fee saying i deposited the amount in the Pimpri HDFC Bank ATM Pune which takes 4 days for the checque to reach the main branch which is not mentioned any where because when i used to deposit the checques in the Bandarkar Road branch Pune on the due date i was never charged the late fee for which only Rs 500/ is been reversed & still i am requesting & no one from HDFC Bank have called for the update & know a person named Vijay from HDFC calls & is asking why & when am i going to pay te amount due.

I have worst experience about HDFC bank. It is the worst bank I have ever seen. I have different kinds of accounts with HSBC, ICICI, SBI, CITI, IOB etc. These banks are descent & HSBC is best of them all. HDFC is a "chor" & have recruited best arrogant people from Society to deal with their customers. None of their process/policies are customer friendly except the loan disbursement process. Once the loan is disbursed they will treat you worst like anything.
My Experience:
I had a 2 wheeler loan with them & I wanted to close that loan prematurely. They asked me to pay three thousand rupees more than what was pending from the principle amount (yes I know that we have to pay 3% of the total outstanding). They came up with check bounce charges of the last financial year which is already closed 9 months back. I had already paid those charges but their accounts books were not updated. They were convinced only after I produced the payment slip.
Also the closure procedure is carried out only at a remote branch but at the same time loan disbursement can be done from any of the available HDFC branch. This is pure harassment. I don’t how to teach them lesson but I suggest to you all not have any relationship with HDFC bank.