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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 158

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U
uvsubhadra
Jan 18, 2022
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Dear sir
Today i hv recieved call from hdfc life representative.[protected]
She said i hv one lapse policy and i hv paid only 1 year premium from total 7. And now to close policy final settledown option is available.She provided a mobile number of Mr Sanjiv Sharma and asked me to talk to him to activate CRN and after 72 hours, the amount will be credited to govt account.
She recited my mobile, PAN and address details.But i don't remember such policy i hv taken.

He provided below detail.
Policy no. 20645118
Issue date. 31/03/2013
Paid premium. 50000
Current value. 174340.25

Please confirm it is correct?
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    M
    Manish Kumar98
    from Sonipat, Haryana
    Jan 18, 2022
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    AQB Ser chgs charges for what

    Address: Kundli Branch, near kundli industrial area, sonipat, Haryana
    Website: HDFC app

    I have a account in hdfc bank.
    SAVING ACCOUNT NO : [protected]
    My account has been debited by AQB Ser chgs Inc GST
    October-December
    Amount Rs.: 318.60
    Why has been the amount debited.Please let me know the reason.
    Otherwise I have to think.
    Kundli Branch, Sonipat, Haryana...
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    Prathamesh Kondhalkar
    Jan 18, 2022
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    Address: Dombivali

    I have taken Personal loan and was not able to pay emi as I didn't get my salary in lockdown, even sometimes it was coming just 30% in-hand.
    Since past couple of months i paid 3emi's in 1 months that is 12188 x 3 =36546rs, every month for last 4months so now the problem is I have lost my job when I was arranging the money for last emi and right now I am jobless it happened last week .
    Now again this guy called Mandar is continuously calling and harrassing me n threatening me even he is sending bank person to visit my house. When i am jobless I don't have money from where should I pay
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Richard555
      from Kottayam, Kerala
      Jan 17, 2022
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      Address: Palampurackal house, Ottakanjiram junction/Near Priya Apartments, Kerala, Kottayam- 6686562

      Myself Richard Tom I had done a transaction on 8th January 2022. The amount got debited from my account but it didn't got credited to recipient till now. The transaction reference number is[protected]
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Shayonie
        Jan 17, 2022
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        I am trying to change my pin as I have forgotten my pin. I get one of the two otps. I get the email but not on my phone. I have been trying for two days now!
        HDFC Bank customer support has been notified about the posted complaint.
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          K
          kkum24
          Jan 17, 2022
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          Hi, Today 1/17/2022 I have used FASTag service from HDFC Bank, 200 amount has been deducted and a Customer Id is[protected] along with wallet ID was created, but i donot see any status of FASTag card to home delivery option. Do we need to pay additional fee to receive card or will the card get delivered.. home delivery status link is not in use at all. please correct the link...

          provide your response at the earliest
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            R
            Runajha218
            from Dhanbad, Jharkhand
            Jan 16, 2022
            Resolved
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            Resolved

            This is in regards to the term insurance policy under my husband's name KK Jha from HDFC Life, Policy Number 22499085.

            We have registered the claim under CL-[protected]. The claim was rejected.
            The claim is incorrectly rejected stating we kept hidden the health details of the policy holder but the policy was issued only after the complete health checkup performed by HDFC. Hence the reason for rejection of the claim is not valid.

            My husband has mentioned everything correctly on the form and no information was withheld from our side. Yes his sugar level took a significant hike at the time of admission to the hospital but that was due to covid medication.

            We have been trying to get a result on the same policy since October but every time we are given a different date by HDFC. We have asked to review this reason multiple times but every time they are giving the same reason without acknowledging the fact that policy was issued after the complete health checkup.

            When we 1st complained we received a mail stating the Claim Review Committee will address this concern and will get back to us by 11 December 2021, but no communication was made.
            When we mailed HDFC then we got a reply stating again the claim review committee will get back to us after 12th Jan 2022
            And now again we got a date of 8th Feb from HDFC.
            But no one is acknowledging the fact that policy was issued after performing a full body checkup, now the same policy is being revoked on the ground that health information was withheld.
            From the month of October we are just being given the same response with a new date. As if no one is listening to us. The company is just playing around now and now it has reached to a point of mental harassment.
            Jan 16, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Runajha218
              from Dhanbad, Jharkhand
              Jan 16, 2022
              Resolved
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              Resolved

              This is in regards to the term insurance policy under my husband's name KK Jha from HDFC Life, Policy Number 22499085.

              We have registered the claim under CL-[protected]. The claim was rejected.
              The claim is incorrectly rejected stating we kept hidden the health details of the policy holder but the policy was issued only after the complete health checkup performed by HDFC. Hence the reason for rejection of the claim is not valid.

              My husband has mentioned everything correctly on the form and no information was withheld from our side. Yes his sugar level took a significant hike at the time of admission to the hospital but that was due to covid medication.

              We have been trying to get a result on the same policy since October but every time we are given a different date by HDFC. We have asked to review this reason multiple times but every time they are giving the same reason without acknowledging the fact that policy was issued after the complete health checkup.

              When we 1st complained we received a mail stating the Claim Review Committee will address this concern and will get back to us by 11 December 2021, but no communication was made.
              When we mailed HDFC then we got a reply stating again the claim review committee will get back to us after 12th Jan 2022
              And now again we got a date of 8th Feb from HDFC.
              But no one is acknowledging the fact that policy was issued after performing a full body checkup, now the same policy is being revoked on the ground that health information was withheld.
              From the month of October we are just being given the same response with a new date. As if no one is listening to us. The company is just playing around now and now it has reached to a point of mental harassment
              Jan 16, 2022
              Complaint marked as Resolved 
              Incorrect company
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                prass251
                from Hyderabad, Telangana
                Jan 16, 2022
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                Address: HDFC bank,Mumbai

                Dear Team,

                I visited the HDFC branch(secunderabad) on Nov11, 2021 to convey the incident details, where in bank
                official s have confirmed that there are not having payment detail of last transactions which i paid
                the cash to bank official who have collected at my residence permisses(i have called customer care to
                collect the amount as i was shifting to hyderabad from mumbai in 2008, cheque was denied by them
                accordingly cash was provided to collecting official)

                There were no communication in between the period 2008 to 2021 to me interms of letter or Mail or SMS

                One of the official has confirmed to pay the amount approx 5700/- on Nov 11, 2021.to clear the two
                transactions amounting of 850 rs /-

                As i have applied the loan amount 1.5 crore amount and it is was on hold due to CIBIL score (which was
                reduced due to two enteries -One is pertain to vehicle loan -mentioned transaction

                Second line item:

                I have not applied for credit card and not recieved the card also However in CIBIL plat form it is
                mentioned as zero transactions and settlement done

                I have paid the amount of rs 5700/- to bank to clear the loan entry from CIBIL

                Needful required in two aspects

                1) Removal of both the line enteries from CIBIL plat form

                2) Reversal of amount paid for Clarence (Rs 5700/- loan number[protected]

                Please contact MY mobile [protected] for any clarification is required

                Regards
                Prasanna Babu
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  T
                  thej90
                  Jan 16, 2022
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                  Address: Andhra Pradesh

                  To HDFC Bank Credit card manager,

                  Credit Card Application Red No.22A[protected]SF

                  I have got a call from HDFC bank for Credit card about a week ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile.

                  Then thereafter i have not received any further update from bank not a mail or call. Then i have checked the Application Status of my Credit Card application to enquire about the status. It showed that my application is declined.

                  This is pathetic. Being eligible with authenticate documents they are not giving any reason for my application decline.

                  I am highly disappointed with HDFC bank service.

                  Thej
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Me 4 U Vedios
                    Jan 16, 2022
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                    HDFC Bank repeatedly withdrew Rs 6, 150 Rs from the salary account. I would like a refund, please.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      D
                      DEEPAK si
                      Jan 16, 2022
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                      Address: Google kyota

                      Mera account se automatic 571.nikal liye gaye hai
                      And -1514 mei chla gaya
                      I request you sir my rupees refund chahiye
                      Nahi to ham es account ko band karwa denge
                      Account number [protected]
                      DEEPAK KUMAR
                      HDFC Bank customer support has been notified about the posted complaint.
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                        V
                        Vamshikrishna495
                        Jan 16, 2022
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                        Resolved

                        MI Revenue Charges

                        Hi Team,
                        Recently opened salary account in HDFC and after 2 days of account activation the bank charged me of Rs.589 for Mirevenue hold through GEFU charges. My salary will be credited in account last working day. Could you retain this charges ASAP....
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                        S
                        Shiv0009
                        Jan 16, 2022
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                        Address: CHANDIGARH

                        सर
                        मेने ४ जनबरी २०२२ रुपये 8500 की पेमेंट अपने paytm अकाउंट से अपने क्रेडिट कार्ड की पेमेंट की थी
                        मेरे paytm अकाउंट में किसी और का भी कार्ड ऐड था में उस दिन थोड़ी जल्द बाज़ी में था तो मेने पेमेंट कर दी और कुछ दिन बाद मुझे मेने अपना HDFC क्रेडिट कार्ड देखा तो उसमे overdue charges लग चुके थे तब मुझे पता चला मेने गलत कार्ड में पेमेंट कर है और मेरे paytm कार्ड होल्डर नाम भी नहीं शो कर रहा न ही कार्ड के पुरे digit show कार्ड starting six digit और आखिरी के four digit दिख रहे मेरे आप से अनुरोध है की मेरी पेमेंट मुझे बापस (Refund) करदी जाये में पेमेंट की डिटेल्स अटैच्ड कर रहा हु
                        धन्यबाद
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jan 18, 2022
                        Updated by Shiv0009
                        Please sir Reply
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                          N
                          Nikhil73
                          from Palakkad, Kerala
                          Jan 16, 2022
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                          I have used my credit card for an e-commerce EMI transaction with a down payment of 13499.75 rupees on 16th January 2021. The first payment got failed and I retried the payment and again it got failed, but money (the down payment) got deducted in the second failed transaction. The same day I got a message from hdfc bank saying that the money is credited/reversed back by the e-commerce site, but now my credit card details include the same downpayment in my Outstanding Authorization Amount. Please reimburse and correct the same.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Madhav Amit Arora
                            Jan 15, 2022
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                            The refund from Amazon was initiated on 27:12:21 but I didn't received it in the bank account. The refund reference number is-HSBCN[protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              Raghavendra Narayan Shindhe
                              Jan 15, 2022
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                              My account deducted 354 rupees in the name of AMB CHRG INCL GST without informing and I have maintained 10000 also in my account.
                              Please help for reverse this amount please please.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                akil_khan85
                                from Mumbai, Maharashtra
                                Jan 15, 2022
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                                Address: Sion, Mumbai

                                I was having a current account in HDFC Bank A/c No. [protected] in sion branch, Mumbai. which I had to closed due to pandemic on 18th July 2020 with the help of my A/C manager Mr. Inderjeet but it was not closed due to loan account was linked with that account which I shifted from current to saving A/C online before closing my current A/c but due to HDFC protocol I had to go to their Chembur Branch and fill a form to shift the loan A/c (I have not been told while closing my A/C) so I did that also, out of surprise still my A/c was not closed and I have been charged with Non Maintenance of A/C and some bounce charges so I went to Sion Branch and met my A/C manager Mr. Inderjeet he checked and said there are charges associated to your account that is why it is not closing I said I was paying all my EMI’s on time from my saving account but he said still You didn’t shifted it so EMI was hitting your current A/C as well and Non Maintenance is because you did not maintain the average quarterly balance I said who maintain the balance in closed A/c and why you didn’t inform this when I came to close the A/c, After showing him all the proof of timely paid EMI’s he assured me that he will take care of it and close my account soon, In spite of tons of phones calls and whatsapp chat with this guy and It’s been more than 6 months loan A/C also closed, I paid all EMI's but till date I am receiving messages of Non Maintenance charges, it is a mental harassment as well it’s spoiling my Credit Score. Now I came to know manager Mr. Inderjeet left the HDFC, I have no idea whom to talk and why should I pay charges If I’m not wrong, It’s his mistake that he didn’t inform I have to go to Chembur for Shifting the loan A/C and when the amount was small he said I have mailed the head office about the incident and will wave off everything and close the A/C and now the charges are more than Rs. 20000.
                                Being India’s No.1 bank I can’t expect this from HDFC Bank, Please help me out to close my account.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Krishnas0505
                                  from Tirupur, Tamil Nadu
                                  Jan 15, 2022
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                                  I opened salary account. While opening the account, bank staff told like "we can manage zero balance in salary account". But now they are detected amount for Nov, Oct and Dec. Each month they debited RS. 708/- from my account without intimation. But in message they mentioned RS. 600/-, detected amount is different, message is different amount. This time very tight situation due to COVID, but bank are detected amount like this and debited amount and sent fake details. I need my amount.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    G
                                    Gazala Ruman
                                    Jan 15, 2022
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                                    Address: Marathahalli hdfc bank

                                    So this hdfc bank withdrew an amount of 1410 from my bank.
                                    It removed 704 first and then again 704 as Amg charges..
                                    It is my salary account. How can you withdraw money from my acc.
                                    Is this the punishment for using HDFC bank?? We don't withdraw money thinking it will be safe in bank but little do we know its not safe there as well.
                                    Please refund my Amount right now
                                    HDFC Bank customer support has been notified about the posted complaint.
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