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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 158

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R
Rohank18
Jun 23, 2022
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Address: Mumbai
Website: HDFC Bank Payzapp app

Hello,

I did a Airtel mobile recharge using HDFC Payzapp app the transaction history shows the transaction successfully, but my recharge has not been done yet.

Transaction no.[protected]
HDFC Bank customer support has been notified about the posted complaint.
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    Janamejaya87
    Jun 23, 2022
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    Hi
    I recieved below msg, I don't know how it came, this is fake or any one hijack my account.

    Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to BAJAJ FINANCE LTD with value Rs. 25000.00 and frequency ADHO is received today for processing.

    Please help
    Thanks
    Janamejaya
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      A
      Aryan Kalra
      Jun 22, 2022
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      Address: Mehrauli, Gurgaon

      My UPI access has been blocked due to security reasons and and now i am unable to do UPI transactions.i visited the nearest branch and did not get any proper response from them and this is very very inconvenient and bad banking experience.
      I called the HDFC customer care, they were also unable to help me properly.
      Please help me out here.
      Nobody is giving the solid reason why the UPI access is blocked & I am requesting you to please unblock UPI access as soon as possible.
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Davepawan009
        Jun 22, 2022
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        I have paid my dues and I see it updated in CIBIL, however Credit Facility Status is still updated as Written Off.
        Please update the status also to closed
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sethu43
          from Hyderabad, Telangana
          Jun 22, 2022
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          Address: Secunderabad

          Hi,
          I have created NPS online and provided all the details. Cra verified my kyc, however rejection received from registered hdfc bank due to name mismatch. As a women, after marriage, my surname gets updated, and I have provided marriage certificate and adhaar card in NPS grievance portal multiple items, visited hdfc bank as well. But all these times none of them from hdfc helped to settle this. I am a long lasting customer to hdfc and I am really concerned and frustrated of all this chaos to invest in these kind of schemes. Hdfc staff mentions that hdfc is not listed as POP centre and they are unable to help. How does it matter to this bank to help the customer in kyc verification . I am totally frustrated in this situation.
          Jul 27, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 23, 2022
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
          HDFC Bank Customer Assistance
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            S
            sunil 1048
            Jun 22, 2022
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            Hi my name is goli Mounika, i have been using hdfc credit card and repayment of credit card bill was paid every month on time, yet i have been charged as finance charge of rupees 2088.68/-.
            Below are the details of finance charges for my credit card. I request you to kindly reverse the charges.
            19.06 2022 finance charges- 2088.68/-
            Jul 25, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2022
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            HDFC Bank Customer Assistance
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              V
              Venki. Sripathi
              Jun 21, 2022
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              Address: 61, chakripuram, kushaiguda, ECIL

              Name: Sripathi venkannababu,
              Number:[protected],
              Hdfc account number: [protected],
              Request: please unblock my Upi id in phone pe and Google pay
              HDFC Bank customer support has been notified about the posted complaint.
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                V
                v428
                Jun 21, 2022
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                Address: C-428 ,Sushant lok-I, Gurgaon,Haryana

                I have applied for the opening up of a current account in the name of our NGO - Pawzzitive welfare foundation at the DLF Shopping mall branch, Arjun Marg, Dlf Phase -I, Gurgaon. Its been 16 days and the account is yet to open even though an amount of Rs 50, 000/- has been credited to the new account for account opening.
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Ravi Rama Krishna Sripada
                  from Hyderabad, Andhra Pradesh
                  Jun 21, 2022
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                  Address: India

                  Too many disguting calls from HDFC regarding personal loan, Credit card. This is absolute harrassment, Not sure how do these people call when my number is registred with NDNC registry and i do not recall overriding the DNC for HDFC representatives.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Dileep Kumar Mycal
                    from New Delhi, Delhi
                    Jun 21, 2022
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                    Address: Banda

                    My credit card application is being reject again and again when other bank are issuing credit card and loan to me. I don't know the exact reason while my civil score is also good and never missed any dues.
                    Application reference number is 22F[protected]DP.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      M
                      Mansi Ketan Shah
                      Jun 21, 2022
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                      Address: HDFC Maninagar-Jawaharchowk branch

                      My SB account no. is [protected], It is in the name of Mansi Ketan Shah and I wanted to add name of Vandita Ketan Shah as first joint holder in the above mentioned account. Inspite of repeated visits to HDFC Maninagar-Jawaharchowk branch situated at Nikunj Chhaya Complex Krishnabaug since last one month I have not received any response from this branch so I am highly dissatisfied with this kind of service from the above mentioned branch. So kindly look into the matter and please complete the formalities from your side immediately so that I can have Joint Holder Name in my above mentioned SB Account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Mohan Ballal
                        from Pune, Maharashtra
                        Jun 21, 2022
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                        Address: PUNE

                        The hdfc bank has put a hold on my funds of rupees 564.94 as mi revenue hold through gefu, ac number is
                        Account number: confidential
                        Ifsc: HDFC000447
                        Branch: Khadaki
                        The customer service is not able to give any info on this.
                        First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          syed129
                          Jun 21, 2022
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                          Address: Alwal Satya Building, Telangana 500015

                          There is amount on hold in my bank account without any reason
                          HDFC Bank customer support has been notified about the posted complaint.
                          "Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance "
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                            H
                            HussainJagirdar
                            Jun 21, 2022
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                            This is regarding my relationship manager Chandrasekhar Sen, of branch HDFC, Nikas Chouraha, Ujjain.

                            I'm a preferred banking customer, so he was assigned to me automatically.
                            I contacted him first regarding the upgrade of my credit card. He made me wait for so many months citing his health issues, his marriage and urgent meetings and I'm still waiting for the update.

                            I believed at least HDFC bank is ethical but I got to know the process, when he called me continuously to book a Health cover FD of 5 lacs and told me that he needs to fulfil his target and even promised me that just give me the screenshot and I'll give you a RM recommendation for credit card so the process will be fast forwarded, and even told me that you can break the FD tomorrow. I even did it so that he can at least pick up the call whenever I need him. But after this incident he again became ignorant and unprofessional.

                            This is very unethical as HDFC even promotes him and gives him rewards continuously for his unprofessional way of working. After all this, all my respect for HDFC has died.

                            I want all the stakeholders to be more aware of the things that is going on. We think we're paying hefty amount for all the services but we are not getting any.

                            @HDFC Bank Kindly look to this matter and respond. I desperately want to change my RM or even this Bank if the customers are not their priority.

                            I'm attaching all the relevant screenshot as well.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              Gagsgags
                              Jun 21, 2022
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                              This issue was there last year as well but was resolved once I used my Rupay debit card in India on my visit there. The issue has again started as it has been over a year since last debit card usage. OTP for mobile should not be linked with debit card usage. Very stupid policy. Please send OTPs so that one can easily operate one's own account.
                              HDFC Bank customer support has been notified about the posted complaint.
                              "Dear Customer,

                              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance "
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                                S
                                Shrishti Shrivastava
                                Jun 21, 2022
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                                Resolved

                                I purchased an AC almost in April 2022 using my HDFC debit card opting for a cashback offer. The cashback was supposed to get credit within 90 days but it’s been more than that and I haven't received my cashback yet. Please help me with this. I have all the required bills with me and the HDFC customer care is not very easy to approach.
                                Sharing the details(DC EMI LOAN#[protected]
                                Jul 24, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 22, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Chig P
                                  Jun 21, 2022
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                                  Hi HDFC Team,

                                  I have following two Withdrawals in my account transactions list which I am not aware off and seems suspicious.

                                  Client ID: 1960672
                                  Savings Account No.: [protected]

                                  15 Jun 2022 INTER-BRN CASH CHG INCL GST 220422-MIR[protected] MIR[protected] 15 Jun 2022 1, 180.00
                                  15 Jun 2022 INTER-BRN CASH CHG INCL GST 160422-MIR[protected] MIR[protected] 15 Jun 2022 590.00

                                  Can you please explain.

                                  Thanks
                                  Chirag
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shaik Moula Ali
                                    Jun 21, 2022
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                                    Hhhhh
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      aimbot.e.x.e
                                      Jun 20, 2022
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                                      Address: Chandigarh

                                      Dear sir I am buying a phone on emi in my a/c it's can been charged 2815. And that current balance is 4644. Without any reason .. plz cut out my hold balance and close my A/c .. that solve. It's my mobile no. [protected] for any query..
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        S
                                        Sneha rathee
                                        from Gurugram, Haryana
                                        Jun 20, 2022
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                                        My account had loan I settled that in month of may
                                        Post that there is hold on my account with the name mentioned in subject
                                        Not only certain amount, it is increasing every month . I want to know why this hold has been placed and why is it increasing
                                        What’s the reason behind this hold ?
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jun 22, 2022
                                        Updated by Sneha rathee
                                        Any update on this ?
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