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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 158

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K
krishna chikkala
Jan 7, 2022
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Address: Hyderabad

Its been an year since I have been facing these CREDit card calls, they call me either by verified numbers "140********" or by their personal numbers and sometimes it will be a BOT call ( computerised calls)

Despite of informing the staff that I had applied "DO NOT DISTURB", they kept calling me. When I asked them to connect to their manager they kept transferring the CALL TO their next colleague. And that guy assures me that my number will updated in DND list.

There were times when I lost my control and shouted at these Ruthless ###. But they kept calling with increased frequency.

Today I received a call and they didn't speak anything but just left the call like that ...IS IT LIKE A GAME TO THEM TO JUST CALL ME AND KEEP HARASSING ME? (they say that they are from Ameerpet, hyderabad, HDFC telemarketing).

I request the concerned officials to take care of this behaviour. And also to get my number into DND list so that I won't get calls from HDFC callers or their machines.

Also requesting to not to share our data to any freelancers, for your business purposes.
HDFC Bank customer support has been notified about the posted complaint.
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    P
    Pradeep Agarwal 1965
    from Kolkata, West Bengal
    Jan 7, 2022
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    Address: Kolkata

    24 Dec 2021 ADHOC STMT CHGS INCL GST 161221-MIR[protected] MIR[protected] 24 Dec 2021 118.00
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      savan bhadja
      from Morbi, Gujarat
      Jan 7, 2022
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      Address: morbi

      We have taken a loan fo our two wheeler from centurion bank of punjab during 2006-07 and we have completed all the emi on time .. but now the cibil (credit) shows that we had settled the loan and didn't completed it, but our bank statement shows that all the emi were paid timly...
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        DRaj91
        Jan 7, 2022
        Resolved
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        Resolved

        Hi
        I have ordered product from Amazon on[protected] for price of Rs.2599.00 and received and paid on[protected]order number[protected] and for refund initiated on[protected], received that mail from Amazon on 27th dec 2021 saying that Your refund for the order[protected] of Rs.2599.00 has been processed successfully on[protected]. The amount should reflect in your account by Next 5 business days.

        They provided the refund reference number (The Refund Reference Number for the transaction is[protected].)
        I have contacted Amazon they asked me to contact bank and I did the same
        I have contacted BANK many times for the refund till date (7th Jan 2022) I haven't received my money yet.
        +2 photos
        Jan 10, 2022
        Complaint marked as Resolved 
        Done
        HDFC Bank customer support has been notified about the posted complaint.
        Jan 07, 2022
        Updated by DRaj91
        My complaint is about I have paid to Merchant on[protected] for the product and he received the money. And I have returned that product to them on[protected] and Amazon shared Refund Transaction ID but I have not received the amount yet.
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          S
          shashikanth nikhil
          from Bengaluru, Karnataka
          Jan 7, 2022
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          Address: Basaveshwara nagar branch(HDFC0000361)

          I am using HDFC account from past 4 years

          Customer ID:[protected]
          A/C: ********* 7012

          I received message from HDFC regarding auto pay reminder (06/Jan/2022) and saw amount more than what I am supposed to pay hence contacted customer care twice (since I didn't get clear answer 1st time) and I was told not to worry since that was automated message and only the actual amount would get deducted from the phone banker or customer care.

          However, the auto pay deducted more than the actual amount from my account again contacted customer care and had call like for 30 mins and yet the phone banker was not having answer and kept on keeping call on hold and coming back with more questions and asking more details.

          Finally my only option was to contact the HDFC home branch (HDFC0000361) and visited branch on 1/7/2022 and contacted helpdesk (Name: Atmal not sure if her name is correct) and she was not even ready to listen to my words and was busy on her phone. After asking repeated times she told me contact customer care again since credit card information will only be provided by customer care and the home branch doesn't handle the credit card related queries

          So at last decided to cancel my credit card and asked for cancellation form and she started saying multiple times to pay the outstanding before cancelling. I mean she doesn't provide information about credit card but so much eager to recover amount

          BTW, I have been paying my credit cards bills on time from past 4 years not even once missed and this is how they respond as if I will skip town with paying there outstanding amount

          Lesson learnt: HDFC home Branch is allowed only to sell credit cards to their customers (using attractive offers and fancy words) but if we face any issues then they are not responsible only contacting customer care is the option and if customer care is not able to resolve then we cannot visit home branch. This is HDFC bank policy
          HDFC Bank customer support has been notified about the posted complaint.
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            R
            RAJ MAKWANA official
            Jan 7, 2022
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            Hiii,
            i am a hdfc account holder in this moth i have 2 time
            " BRN CASH TXN CHGS INCL GST " of " 177.00"
            if you did not help me otherwise i will with other bank
            unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

            i cant say thank u
            Your bank holder...
            +1 photos
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              A
              Ambika Kiran Shetty
              Jan 6, 2022
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              Address: Sanjaynagar

              This hdfc bank is causing really a lot of trouble.
              They cut lot of money in the name of this and that charges.. Every month.
              Recently.. They did cut 236.00 rupees saying it's emi rtn charges.
              Not even notify customer while they cut the amount. It's too bad.
              HDFC Bank customer support has been notified about the posted complaint.
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                M
                Mohanbhusala
                from Visakhapatnam, Andhra Pradesh
                Jan 6, 2022
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                Hi i have purchased iPhone 12 in reliance digital on 15th August 2021 there is a cashback of 3000 they said it will be credited with in 90days but today 154th day (6th jan 2022) still it is not credited no one is responding even customer care is not working wrote mails still no response please resolve this issue asap
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  gaurav mohanta
                  Jan 6, 2022
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                  Resolved

                  Address: Mig 31 kalinga vihar, Patrapada

                  I cancelled a order on Amazon and got an email from hdfc that the amount of Rs33549 has been reversed. When I checked the online statement, amount was not credited.
                  +1 photos
                  Jan 8, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Naveen villuri
                    from Visakhapatnam, Andhra Pradesh
                    Jan 6, 2022
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                    Address: HDFC bank, Visakhapatnam, Andhrapradesh, India

                    Recently I paid my course fee for 3 months EMI using credit card. For my first month EMI bill including the loan amount with merchant EMI and IGST an extra amount of Rs. 442.27 charged in the name of MER EMI, INT NBR. What are these charges??? I can't understand.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      L
                      Lucky Ranjan
                      Jan 6, 2022
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                      I had blocked debit card and net banking and UPI transactions as the OTP was diverted to some unknown number,
                      The problem is now sorted out I raised a request at bank to unblock net banking and UPI and for a new debit card. I got a new debit card and it is working and net banking is unblocked and able to transact.
                      However, I am not able to send money via UPI transaction such as PhonePe, Paytm, google pay, etc. Since my UPI is not unblocked am not able to make transactions. I had raised complaints and filled certain form and submitted it to the HDFC Branch, but yet my ID is not unblocked
                      So kindly sort out my problem as soon as possible

                      Thank you
                      HDFC Bank customer support has been notified about the posted complaint.
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                        R
                        Raghu Manhas
                        Jan 6, 2022
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                        Address: Mukerian, Punjab

                        Hi,
                        i am a hdfc account holder in this moth i have 3 time
                        " BRN CASH TXN CHGS INCL GST " of " 177.00"
                        if you did not help me otherwise i will with other bank
                        unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .
                        +1 photos
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                          M
                          Musthiaq
                          Jan 6, 2022
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                          Hello, I am unable to perform remittances to my NRE Account at HDFC Nalgonda Branch from SABB Bank KSA (salary account). HDFC Nalgonda Branch is not searchable (even through IFSC Code) while performing add beneficiary in SABB Account. I am hearing same problem with my colleagues holding HDFC NRE Account with different branches. Due to this reason, I am performing remittances through RIYADH Bank, for which I have to perform one additional local transaction on expenses. In addition to the above difficulty, loan processing banks raising a query “why remittances not performing directly from salary account?”

                          HDFC NEED TO RESOLVE THIS MATTER
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                            J
                            Jatin Vadher
                            Jan 5, 2022
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                            Property Papers

                            Address: Mumbai

                            Hi,
                            I want to complaint that HDFC BANK Loan Dept. not giving me My property Paper back by saying that your CREDIT CARD payments are not done and there is outstanding of credit card loan etc. Is this true that banks have right to Block my Property Paper Because I not pay credit card payment.? Where to complaint of this issue?...
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                            chrisrajj
                            Jan 5, 2022
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                            Iam travelling overseas, while here, tried my debit card for international pos transactions and found out, that I have been charged much higher than normal charges, hence totally stopped using my debit card and topped up my HDFC forex card with local currency, but still Iam getting .dc Intl Pos Txn +ST charges.
                            +3 photos
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                              V
                              Vignesh05121982
                              from Chennai, Tamil Nadu
                              Jan 5, 2022
                              Sep 5, 2024
                              This thread was updated on Sep 5, 2024
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                              Resolved

                              Money got autodebited from unknown person "ACH D- CTRAZORPAY-CAPITALFLOIfd2xjqKDUPH"

                              Address: 8/37, Gandhi nagar, Ennore, Chennai - 600057

                              Dear Sir/Madam,
                              I would like to inform you that my got deducted in HDFC bank account and registered mobile number is [[protected]]. All the emi have been debited on due date from my HDFC bank account but on dated 05-January-2022 an amount of 971.95/- has been debited from my account through razorpay and transaction description is DEBIT-ACH D- CTRAZORPAY-CAPITALFLOIfd2xjqKDUPH

                              "05 Jan 2022 ACH D- CTRAZORPAY-CAPITALFLOIfd2xjqKDUPH [protected]...
                              +1 photos
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                              N
                              nikitapant52
                              Jan 5, 2022
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                              I am Nikita Pant and have applied for online NPS account. I paid my 1st contribution using the net banking services of HDFC bank. I had selected HDFC bank as one of bank for KYC verification since I have salary account in this bank for many years. However, my NPS account is frozen with status as "frozen - PRAN frozen as KYC verification is pending/rejected by bank or employee confirmation pending by corporate", because it is waiting for approval or rejection from bank head office. In case rejected from bank then only I have to go ahead with manual procedure. Kindly help me in getting my NPS account unfreeze.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                T
                                Threenath Parthasarathy
                                Jan 5, 2022
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                                I have cancelled a order on BOAT, i immediately got a msg from hdfc that

                                Ur transaction on hdfc bank CREDIT CARD ending 2911 for Rs. 4499 has been credited/reversed by https:www.bo on[protected]:12:54:32

                                I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Address: No.26, Sarojini Residency, Flat.201, AECS Layout A Block, Singasandra, Bangalore -560068, Karnataka

                                  I have done an online bill payment for the property registration at Begur sub registrar office. on 22-December-2021 The transaction of INR.2, 86, 985 was debited but transaction failed. But the money is not returned to my hdfc account post the failed transaction even after 10 days.
                                  I have raised a ticket with the HDFC customer care and they resolved it without addressing the problem...
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                                  Anagha S Menon
                                  Jan 5, 2022
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                                  My previous credit card had expired and HDFC Bank had dispatched a new credit card in my name to my office address. As I am currently not working from office it had returned back to the bank. I'm currently residing at my permanent resident address and I want my credit card to be redispatched to my permanent address associated with my bank account. I tried contacting the customer care numbers, but with no results.
                                  HDFC Bank customer support has been notified about the posted complaint.
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