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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 160

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S
Suresh.01
from Delhi, Delhi
Jan 13, 2022
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Address: C2/135, Yamuna Vihar, Delhi- 110053

I'm Suresh Kumar, I have applied for the Personal Loan in HDFC Bank and it is not approved. I checked with an executive who was my loan consultant saying that you have attached a fake payslip in 2020 with the HDFC credit card application but the fact is I was holding an HDFC Credit card with the limit of 46000 and I got it discontinued last year on my own volition. But currently, I'm having problems with the loan with all the banks because HDFC says you have submitted manipulated payslip. I request to you please clear my case from the hunter. I'm not a fraud and I can prove it. please review it to get it sorted out, it's about my career as I can't apply for the loan if you don't clear it from the fraud list. Requesting to you please please review and clear the case from the hunter list.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Arpan717
    Jan 13, 2022
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    Address: Siliguri

    I have a salary account with hdfc bank at shivmandir branch, West Bengal. They opened demat account without my consent and its really concerning because I never authorized them to do so.

    I will be taking this complain to the higher authorities.
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Rahul Goyal3232
      from Noida, Uttar Pradesh
      Jan 13, 2022
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      My issue is -

      On 24th Dec 2021 I swapped my HDFC Credit card on an Indian Oil petrol pump with the amount of Rs 2904/- and received the same amount text message from HDFC Bank at the same time once the transaction was done successfully.

      Now when I login online in my credit card portal there I saw a transaction of amount Rs 3005.06/- and got shocked because it is with the description of Indian Oil where I get the fuel with the same date of 24th Dec 2021.

      HOW THIS HAS HAPPENED?
      WHY THE TRANSACTION AMOUNT IS SHOWING DIFFERENT?

      So now in reality I paid Rs.2904/- for oil purchase and the same message received from the bank but in transaction history it shows Rs.3005.06/- --- which gives a difference of about Rs.101/-.
      Now I got a 1% surcharge back of Rs29/- in the card itself from the bank.

      So now a big question arises --

      Why is there a Rs100/- difference in the transaction amount compared with actual and what is showing online?

      Please understand this question and even if you are not able to get this then please call me and I can explain to you in Hindi / English language (whichever is suitable to you).

      Waiting for your call...

      Also attached the text message and transaction history screenshots for your reference.

      Regards
      Rahul Goyal
      M: [protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Jan 13, 2022
      Updated by Rahul Goyal3232
      And also I need my money back ASAP what you have deducted as an extra...
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        N
        Nilesh Agarwalla
        Jan 13, 2022
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        I had applied for a credit card with all my details. I have been following up with my relationship manager, credit card team and have been getting false assurances about the application with no evidence to back anything up. Still I have no idea about its status and no one is taking accountability.

        This is extremely unprofessional, irresponsible and downright pathetic!
        HDFC Bank customer support has been notified about the posted complaint.
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          G
          Geeta Phulara
          Jan 13, 2022
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          Address: rudrapur uttarakhand

          My salary account was created by my company. I left the company in march 2017. Due to this i dint maintained the minimum balance in my account even the balance left is also deducted as penalty for non maintenance of minimum balance. I am not working anywhere. I am not using credit card, debit card even then my account balance become -4422 last month i checked. How they can do this to non used account. How can they impose penalty. I am not working anywhere and there is no any source of income
          I can not pay this negative balance.
          I request to hdfc bank please refund the amount deducted or either close my bank account.
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            bhaveshattarde
            from Thane, Maharashtra
            Jan 12, 2022
            Resolved
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            Resolved

            I had purchased a LG TV from Reliance Digital Ulhasnagar on 10 Oct 2021.
            As per bill, I was to receive cashback after successful completion of 3 months of EMI which was completed on 5 Jan 2022 but yet it is not deposited in my HDFC account.
            Jan 14, 2022
            Complaint marked as Resolved 
            email id: [email protected] Phone no: 8390792572
            HDFC Bank customer support has been notified about the posted complaint.
            I had purchased a Vivo Mobile using hdfc cashback offer on 19/05/2021
            The offer stated that within 90 days (almost 3 months) the cashback will be credited in the bank account but it's already 8months yet i have not received the cashback and hdfc helpline are not providing sufficient details
            Its a fraud!
            Hdfc bank is a scam...
            Please contact me .
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              D
              Dadu1893
              from Pune, Maharashtra
              Jan 12, 2022
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              Address: Chennai
              Website: consumer complaints.in

              I have a consumer durable loan which is on auto pay..as I have restructured all my loans in the lockdown..n you can check on my cibil report too..still I am getting legal notice to pay 16000 + bounce charges even though I have restructured my account n all Consumer durable loans have been paid either through link provided by bank or to the bank employee..how can you make legal notice saying I am supposed to pay this amount..or else I will be charged with section 138 as my auto debit failed
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                SP Pradeep Panchal
                Jan 12, 2022
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                Address: Pune

                Card application decline with no reason provided
                To HDFC Bank Credit card manager,
                Pune Zone.

                I have got a call from HDFC bank for Credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile. and one person collect NAME/CONTACT NUMBER/ADDRESS details. I did that.

                Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

                I am highly disappointed with HDFC bank service and Customer care support.
                Pathetic pathetic.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sourajit Sahu
                  from Kolkata, West Bengal
                  Jan 12, 2022
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                  Today I was sending 3500 to UCO bank, got a message of transaction timed out, amount is debited from HDFC account but not credited to recipient. Ref no[protected], IMPS. Please refund asap.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    K
                    Kunal Fulkar
                    Jan 12, 2022
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                    Address: Nagpur

                    Due to pending credit card payment HDFC bank hold my saving account balance. on 15th Jan -2022 my EMI if they bounced HDFC bank will responsible for that. For credit card pending payment you can take legal action against me but you dont have any rights to hold my saving balance account. My Customer No[protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      L
                      Loganathan12345
                      Jan 11, 2022
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                      As per message communication from HDFC Bank on 22nd Oct for GRT Gold purchase using Credit card, Customer will get 5000 Cashback, but so far i didnt get any updates from Bank / Customer Care support / Personal Banker

                      Request you to pls take necessary actions and details are provided in the attachments

                      Compliant register no :[protected]

                      Regards
                      Loganathan
                      +91-[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jan 25, 2022
                      Updated by Loganathan12345
                      Hello All,

                      So far, i didnt get any update from HDFC and no proper response from customer support

                      Can any one help me how to take this into next level
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                        Anand Jaipuriyar
                        Jan 11, 2022
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                        This bank is worst when it comes to contacting an agent and its app service is to see the details only - nothing can be updated. Not helpful. I spent around 3 hrs to reach a customer agent but every time technical issues. Lastly, I gave it up.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Pradeep surywanshee
                          Jan 11, 2022
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                          Address: BAND GARDEN

                          I have taken education loan for my son (aaroh pradeep surywanshee) loan account no[protected]

                          i have taken follow up to disburse second installment from sushant sonawane & paresh thite to release instalments but i have not received responce from last one month
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Ravirabari21
                            Jan 11, 2022
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                            You simply cant give than dont ad.. They decline my application first time still they send person verification at home.. Totally scam.. Second time still they rejected it impacs on our cibil.. Totally sgit
                            HDFC Bank customer support has been notified about the posted complaint.
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                              L
                              Lovely saab
                              from Hoshiarpur, Punjab
                              Jan 10, 2022
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                              Address: VPO PANDORI BAWA DASS TEHSIL AND DISTRICT HOSHIARPUR

                              Sir/ Madam, I am an account holder in your bank since last 4 5years. My saving/ current number is([protected]) [protected]. I want to bring this to your kind attention that the staff in your bank branch does not behave properly with its valuable customers.and also my account money is on hold plzz help me this was my salary account -8000 rs previos week by mistake mony in account 5000rs now -3240 rs hold and in minus please close my account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                D
                                Das.Surojit
                                Jan 10, 2022
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                                Imps transaction timed out due to technical reasons

                                Website: v1.hdfcbank.com/assets/popuppages/netbanking.htm

                                I initiated a transfer of 1, 60, 000 on 10th of December 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been a while and still the funds are not credited back to the account.

                                Below is the message

                                Update: your money transfer of inr 1, 60, 000.00 on 10-01-22 timed out due to technical reason. (Imps ref no.[protected]....
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                                R
                                Raja Gohain
                                from Guwahati, Assam
                                Jan 10, 2022
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                                Address: Mumbai

                                There has been continuous manual debit entry from the recharges that i have made for my mother's car AS-01DN-6707 and she ia a 78 year old lady who is being looted by hdfc Fastag

                                Please return the money of the 78 year old lady who doesnot even know that she has been looted by hdfc fastag
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  V
                                  vimalkumar div
                                  from Jalakandapuram, Tamil Nadu
                                  Jan 10, 2022
                                  Resolved
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                                  Resolved

                                  Address: HDFC

                                  Dear Team,
                                  I'am HDFC customer my credit account closed but Not received NOC latter. please send below mail ID : [protected]@gmail.com
                                  Card details:
                                  Card Number :[protected]
                                  Name : Vimalkumar R
                                  Cell : [protected]
                                  E mail: [protected]@gmail.com

                                  Thanks & regards
                                  Vimalkumar R
                                  Jan 10, 2022
                                  Complaint marked as Resolved 
                                  Email ID : [email protected] Phone Number : 9786021011
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    H
                                    Harkeerat99
                                    Jan 9, 2022
                                    Resolved
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                                    Resolved

                                    I ordered a product on 5th Jan from amazon using hdfc credit card and converted it into a no cost emi for 3 months but due to some reasons i cancelled the order on 6th jan . Got message from amazon that the seller has issued the refund . 7th jan morning i got msg from hdfc bank as follows:

                                    Ur transaction on HDFC Bank CREDIT Card ending 2500 for Rs. 17558.23 has been credited/reversed by AMAZON 000 on[protected]:05:18:33.

                                    But the amount is still not credited and the bank has started charging processing fees and gst.

                                    So, its a request to kindly refund back the money asap.
                                    Jan 12, 2022
                                    Complaint marked as Resolved 
                                    Amount Was credited on Jan 11.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Sathya2801
                                      Jan 9, 2022
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                                      I have already paid the amount of Rs. 81800/- on 29th December, 2021. But still the company tried to debit the amount from my account on 30th December 2021. As there were not sufficient funds available in the account, the bank has charged me 531 rupees as Debit return charges. I want my amount back as I have already paid the insurance before due date.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      HDFC Bank has refunded the amount of only 450, by deducting the GST. I don't understand why the entire amount is not refunded.
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