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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 160

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S
Suren1992
from Chennai, Tamil Nadu
Jan 3, 2022
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Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Why you guys not initimating us while you deduct. Simply u guys steal our Money. Pakka Fraud you guys😡🤬
HDFC Bank customer support has been notified about the posted complaint.
Jan 03, 2022
Updated by Suren1992
Not yet Resolved. But it shows as Marked resolved. Simply ###Ÿ¤¬
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    nirmal bagle
    Jan 2, 2022
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    I’ve purchased two iPhones in 2021 (Jan & Mar) at Oxygen Digital Store, Kochi with a cashback offer of Rs 6K & 5K on purchase through HDFC credit card. Although, as per their terms and conditions the cashback time period was upto 120 days. Since, it’s around one year (365 days) crossed, there is no sign of cashback seen by the HDFC group. Hope, this issue gets resolved aat the earliest.
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 04, 2022
    HDFC Bank Customer Care's response
    Dear Customer,

    Sincerely regret the inconvenience caused. Request you to share the chargeslip of the mentioned transactions for further investigation of your query.

    -Zubin
    HDFC Bank Customer Assistance
    Jan 05, 2022
    Updated by nirmal bagle
    My both invoices are attached. PFA

    Jan 24, 2022
    Updated by nirmal bagle
    Is there any updates on my complaint.?
    May 30, 2022
    Updated by nirmal bagle
    Its one and half years past 🙄🤔
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      D
      Divya Ad
      Jan 1, 2022
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      Address: Ganapathi coimbatore

      I don't want demat account. More time I complaint about this.but Dec, 21, 2021, Ganapathi branch debited in my account balance, rs.859 for depositary charges. This is unfair .my account is zero balance salary account. So kindly enquiry about it and closed my demat account also refund my depositary charge amount rs.859.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Vishwas Ganesh Tamrakar
        from Mumbai, Maharashtra
        Jan 1, 2022
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        Address: 101, patel nagar Khargone mp 451001

        Sir my name is vishwas tamrakar
        Word with hbl global pvt ltd ( sister concern hdfc bank)
        Date of Joining 01/04/2006
        Date of reliving May-2010
        Employee id V05594
        plz re-issue my reliving letter for joining other org. and assosiate.

        Thanks n regards
        Vishwas Tamrakar
        [protected]
        [protected]@gmail.com
        [protected]@yahoo.com
        HDFC Bank customer support has been notified about the posted complaint.
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          N
          Nageswar Reddy31
          from Hyderabad, Andhra Pradesh
          Jan 1, 2022
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          Gajulapalli Nageswar Reddy
          [protected]

          I purchased my mac air with mu hdfc bank credit card on 10/10/2020 at apple website. As promised bu HDFC bank to receive a cashback of 5000 with in 120 days from the transaction month end. But still i havent received my cash back even after 1 year. Kindly look into it.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Jan 11, 2022
          Updated by Nageswar Reddy31
          Can someone form hdfc take care of my complaint
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            K
            Kumarrajaaa
            from Rajahmundry, Andhra Pradesh
            Dec 31, 2021
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            Dear sir,
            Please resolve my problem as soon as possible. I have no money in my account.I will maintain minimum balance sir

            Thanks & Regards,
            Praveen Kumar G
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Prk123_
              from Mumbai, Maharashtra
              Dec 31, 2021
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              The bank took the number from my contact and called my private number. My credit card payment was due for last 20 days which I had to call those people and pay me said.This is not a good thing to say I'm not a Non Performing Asset Customer Please take appropriate action as soon as possible
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Riya74
                Dec 31, 2021
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                My salary account (In hdfc bank) was created in my first company, so once I left the company. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me). After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and I never requested for a new one) I visited to Bangalore branch to close my account as I did not want to use the account and they said that there is a negative balance of more then 5K and this can only be waived off by the home branch in Indore I tried multiple support numbers but I am not able to get in touch with them. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer and I want my account closed ASAP.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before January 06, 2022.

                -Zubin
                HDFC Bank Customer Assistance
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                  R
                  Rama Devi Mangalampalli
                  Dec 31, 2021
                  Resolved
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                  Resolved

                  ₹500 is deducted from my account, but is not dispensed from ATM.
                  ATMID: P3FNHY38
                  Location: Metro
                  KIMS HOSPITAL KONDAPUR
                  Date: 31-Dec-2021
                  Time: 9:40AM
                  Feb 5, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2022
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

                  -Preethi
                  HDFC Bank Customer Assistance
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                    T
                    Tushar2704
                    from Delhi, Delhi
                    Dec 31, 2021
                    Resolved
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                    Resolved

                    I am student in France and Indian Resident, i have HDFC ForexPlus, on Christmas even I was charged with Euro 142.4 and i tried to complaint as my card was compromised but could not connect call, i thought I might call in morning but another transaction of EUR 77.88 debited with message as "HDFC Bank Visa Multicurrency EUR Card ending with XXXX3039 was used for making a payment of EUR 142.4 at BLS*SITE123COM on[protected]:58", i maild as soon as I saw this, now the thing is HDFC is saying that to have a French Police report, but French Police is denying to file complaint as card was still in my possession and compromised online, HDFC keep on insisting that police report is need, please help me otherwise I have to file a Frace court case and India court case on HDFC, please note HDFC complaint number:MUMP[protected] and CRM case no. 17644277 for your action, and "RE:'HBL=[protected]' Web - Debit Card - Unauthorised Transaction - Unauthorised Transaction"
                    Feb 3, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 02, 2022
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      popat mali
                      Dec 30, 2021
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                      Address: andheri police station. compound building. room no.40 , 4th floor, Mumbai-400069

                      My fastag sticker was misplaced during an accident.I already have the FASTAG account activated and the fastag wallet is loaded with money. My money was debited from my account during the recharge of fastag but it resulted to failed transaction. i'd like to get my duplicate fastag card.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Anil JJ
                        Dec 30, 2021
                        Resolved
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                        Resolved

                        Hi,

                        There has been debits from my HDFC Fastag claiming to be adjustment entries to the tune of 3700 especially when I have kept the fastag loaded with the money.

                        Why would any toll plaza charge 300 or 500 for a car?, I have attached screenshots.

                        I called and complained to HDFC Fastag Customer Support and they said they need to update my email address which hasn't happened even after following up for a week.
                        +1 photos
                        Feb 5, 2022
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 03, 2022
                        HDFC Bank Customer Care's response
                        Dear Customer, for Fastag transaction dispute on your Fastag wallet, kindly send an email (mentioning Fastag wallet id, Acount number/Card number, Transaction date and amount) from your registered e-mail id to [protected]@hdfcbank.com
                        Also attach duly signed scan copies of below documents.

                        1. Vehicle RC Copy
                        2. Vehicle Image
                        3. Cash Slip (If you are disputing for double debit, wherein the payment is done through cash as well as the amount is debited from Fastag).

                        Note : Transaction dispute needs to be reported in writing within 30 days from date of transaction.

                        You can also Login in to NETC FASTag Portal with User ID / Wallet ID and Password.
                        Select the option of Service Request -> Generate Service Request.
                        Select Request Type as Transaction Dispute to lodge a complaint/dispute with respect to a particular debit on your NETC FASTag Wallet.

                        You may contact 24x7 Customer Care on [protected] for any clarification.

                        -Zubin
                        HDFC Bank Customer Assistance.
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                          A
                          Atul Yerulkar
                          Dec 30, 2021
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                          Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to CLIX CAPITAL SERVICES PVT LTD with value Rs. 99999.00 and frequency MNTH is received today for processing.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            akhil199797
                            Dec 30, 2021
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                            I've been receiving spam messages every 2 minutes from AD-HDFCBN which claims to be HDFC Bank
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              from Kolkata, West Bengal
                              Dec 30, 2021
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                              Hi HDFC bank,

                              Please can you let me know an amount of rs 354 was deducted without any prior intimation and no consent. Also there is no such message/mail that explains the reason for the charges.

                              Below is the snippet of the transaction.

                              Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
                              20 Dec 2021 DEPOSITORY CHARGES NOV[protected] 20 Dec 2021 354.00
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Selvadams
                                Dec 30, 2021
                                Resolved
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                                Resolved

                                Dear Sir/Madam
                                Greetings for the day! Myself G Selva Dhamodharan from Tuticorin. I bought a two wheeler ( Pulsar 150 ) TN 69 BJ 8566 through orange financial service in the year 2019, and i have completed paying all my due amount at the right time. It's got completed by November 2021. I think I paid the due amount late by one or two months and you charged the fine amount for that. I have a pending fine of 3650 to orange finance. I told them that I will pay the fine on 31 dec. Already you charged a penalty amount for this month. Again you put my money Rs1952 as hold like MI REVENUE HOLD THROUGH GEFU This is very unfair. I feel very frustrated after hearing this. Is this the way to earn money from a common man's bloodshed? I need a proper solution for this mistake from your side. Remove that Rs1952 from hold or revert the money. I'm ready to go to the consumer court or wherever till I get a proper solution for this issue. Social media is enough to bring my problem to the people. Kindly do the needful as soon as possible. That's all . Thank you in advance.

                                Account number: [protected]
                                IFSC - HDFC0001104
                                Branch: Thoothukudi branch
                                Account type: Salary account
                                Feb 5, 2022
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 30, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  R
                                  Ramesh Nethunoori
                                  Dec 29, 2021
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                                  Hi Team, I am trying to login to HDFC bank from past couple of days but I am unable to. It was asking for OTP from both Mobile and Email. I am getting OTP in my Mobile number but in my EMAIL I cannot able to see any OTP, because of this I cannot able to login to my HDFC could you please assist on this.

                                  Thanks
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    G
                                    Gurudevhanuman
                                    Dec 29, 2021
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                                    Address: Patiala, Punjab

                                    I just have opened a saving account with HDFC bank... as i want to do trading so they told me to open an account first with the bank... and i was told to pay a cheque of ₹10, 000 too... still i agreed... bt today i randomly checked my account and found ₹590 have been deducted for debit card issuance fees... neither i was told about it on opening an account nor any deduction msg i received... even i would have nothing to do with debit card as I was to keep this account for trading only... there are so many same complaints on your portal regarding this... please do something in it... i want my hardearn money back...
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      M
                                      Mohamed Shameer M
                                      Dec 29, 2021
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                                      Address: hdfc bank
                                      Website: www.hdfcbank.com

                                      Hi Team,

                                      Rupees 244.86 debited from my account on 28 Dec 2021 with narration INTER-BRN CASH CHG INCL GST 211221-MIR[protected]

                                      my mobile : [protected]
                                      account no : [protected]

                                      Can you please check and update the reason for debiting the amount from my account.

                                      thanking you
                                      Mohamed Shameer
                                      +1 photos
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                                        S
                                        shreygumber
                                        Dec 29, 2021
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                                        I got a call from hdfc bank on 8th of December and they told me i got a credit card offer and it’s pre approved and then the asked me to submit the documents and after that there was no communication for 10-12 days after that i got a call from hdfc bank recorded line for verification and I asked them when will i get the card and the told me i will get my card in 7-8 days. And today i got a mail from hdfc bank that my application is rejected.
                                        HDFC Bank customer support has been notified about the posted complaint.
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