Submit a Complaint
Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
HDFC Bank

HDFC Bank reviews & complaints page 163

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manohar CC
from Noida, Uttar Pradesh
Jan 4, 2022
Report
Copy

Money not credited to beneficiary. below is the message shown . Please help. Why it is happening. Bank officials not helping

UPDATE: Your money transfer of INR 10, 000.00 on 03-01-22 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shalinijha@jha
    from Noida, Uttar Pradesh
    Jan 4, 2022
    Report
    Copy

    Address: 637, 2nd floor, gvts garden chhatarpur extension New Delhi 110074

    The hdfc bank has put a hold on my funds of rupees 921 as mi revenue hold through gefu, ac number is
    Account number: 1565*4360
    Ifsc: hdfc0001565
    Branch: Saraswati vihar
    The customer service is not able to give any info on this.
    First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Love of Jesus
      from Bengaluru, Karnataka
      Jan 4, 2022
      Report
      Copy

      Address: Nizamabad

      Hi sir
      I have a account in hdfc my welcome kit was send to my mailing address, but Iam not in office so I was updated my mailing address as per aadhaar so now I need my welcome kit resend my present mailing address.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        devesh027
        from Khadki, Maharashtra
        Jan 4, 2022
        Report
        Copy

        When I login and choose to add beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided I cannot add the code manually either it searches on the internet.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          [email protected]
          from Kolkata, West Bengal
          Jan 4, 2022
          Report
          Copy

          Hi HDFC Team,

          Depository charge of INR 354 has been deducted without any intimation whatsoever. Please can you look into this matter urgently.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sudheer Kumar Cherukuri
            from Chennai, Tamil Nadu
            Jan 4, 2022
            Resolved
            Report
            Copy
            Resolved

            I have applied for a HDFC Bank MILLENNIA CARD Credit Card on Dec 18, 2021. Didn't get any update when I checked the status it's showing as Decline, may I know why it was happened

            YOUR REFERENCE NO 21L[protected]TK ***

            Dear Sir/Madam,

            Thank you for your application for a HDFC Bank MILLENNIA CARD Credit Card.

            Mobile number :[protected]
            Dob : 22/09/1994
            Feb 11, 2022
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 05, 2022
            HDFC Bank Customer Care's response             Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              DR P PANIGRAHI
              from Ahmedabad, Gujarat
              Jan 3, 2022
              Report
              Copy

              I have taken one hdfc property loan...as per my knowledge the there will be an insurance linked to home loan to cover the loan amount in case of any unfortunate incident . The insurance amount will be included in the total fund amount and EMI will be deducted separately. Now I m seeing a separate hdfc life insurance has been linked to the home loan for which I have to pay the premium for 10 years . I couldn't understand how a hdfc life insurance come into the picture and I never wanted a extra insurance for my home loan .
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                satish
                from Mumbai, Maharashtra
                Jan 3, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: Vizag

                Dear Sir/Madam,
                This is Satish Dekka from Andhra Pradesh vizag I buy new one plus 9 R mobile from reliance digital dwarka nagar vizag at that time they mentioned that HDFC offered cash back offer around 2500 Rs After payment of 3 EMI (90days) but I paid 4 EMI also till now idint received any money as refund and they are not properly responding that's why iam raising my issue by this way kindly send me cash back amount immediately hear is my contact number [protected] hope I will get back a positive response soon.
                Feb 4, 2022
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 04, 2022
                HDFC Bank Customer Care's response                 Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Suvashreetq
                  from Darjeeling, West Bengal
                  Jan 3, 2022
                  Report
                  Copy

                  Address: SUVASHREE CHAKRABORTY,

                  There is an unauthorized Loan transaction in my hdfc credit card.

                  I want my money back
                  HDFC Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kesavamoorthy85
                    from Virudhunagar, Tamil Nadu
                    Jan 3, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi Team,

                    Rupees 520.380 debited from my account on 3rd jan2022 with narration "INTER-BRN CASH CHG INCL GST 271221 -MIR[protected]
                    ref no : MIR[protected]
                    Acc no : [protected]
                    MOb No : [protected]

                    Can you please check and update the reason for debiting the amount from my account.

                    Thanks
                    KESAVAMOORTHY.R
                    Feb 16, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 04, 2022
                    HDFC Bank Customer Care's response                     Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      [email protected]
                      from Salem, Tamil Nadu
                      Jan 3, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      E voucher not delivered

                      Sir/ madam
                      I have redeemed hdfc credit card points on 15/12/2021 but the e voucher has not been received till date .
                      Details are.
                      Order number, :[protected]
                      Order date 15/12/2021
                      Total points 4000 and 2000
                      Attached the screenshot.
                      Do the needful.
                      K Chitra...
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy
                      P
                      PayalHindocha
                      from Pune, Maharashtra
                      Jan 3, 2022
                      Report
                      Copy

                      Address: Address: 759/34BHANDARKAR ROADBHANDARKAR ROAD State: MAHARASHTRA District: PUNE

                      Hi I am Payal Mirani, i haven't received new atm card and due to that i am not able to reset expired netbanking password. Please do needful

                      i am customer of Bhandarkar road pune branch
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Achalj
                        Jan 3, 2022
                        Report
                        Copy

                        I had made a transaction from instacred flexipay option from HDFC Bank on 26 Nov 2021 for Flipkart of ₹2, 059.
                        but later Flipkart cancel the order and refunded the amount within a 15days from EMI date but still my amount deducted. With extra ₹500 please i want my money back
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shiyaliya Harshad
                          Jan 3, 2022
                          Report
                          Copy

                          Address: jetpur branch 360370

                          Very thirdcalsss service provided by hdfc bank
                          i issue rupay playtinum easyshop debit card
                          account open 2month ago
                          i complain going to branch 6-7times
                          complain in email support 4-5 times
                          complain in customer care vi call 4-5 times
                          call many times branch but not resolved my issue ...
                          now hdfc branch not pickup my call...
                          hdfc all transection make vi debit card is reverse
                          all online tranction enable vi netbanking still not done...
                          very thirdclasss bank and not provide and support
                          .
                          now branch employ who open my account is cut my call and ignor like garbage ..
                          very third class support..
                          i try my best 2month to enable my online transection in debit card still not enable and not provide any support
                          in the name of chatge he allready cut 236rs for debit card but in the name of the service nothing
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Suren1992
                            from Chennai, Tamil Nadu
                            Jan 3, 2022
                            Report
                            Copy

                            Amount 25 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this. Why you guys not initimating us while you deduct. Simply u guys steal our Money. Pakka Fraud you guys😡🤬
                            HDFC Bank customer support has been notified about the posted complaint.
                            Jan 03, 2022
                            Updated by Suren1992                             Not yet Resolved. But it shows as Marked resolved. Simply ###Ÿ¤¬
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              nirmal bagle
                              Jan 2, 2022
                              Report
                              Copy

                              I’ve purchased two iPhones in 2021 (Jan & Mar) at Oxygen Digital Store, Kochi with a cashback offer of Rs 6K & 5K on purchase through HDFC credit card. Although, as per their terms and conditions the cashback time period was upto 120 days. Since, it’s around one year (365 days) crossed, there is no sign of cashback seen by the HDFC group. Hope, this issue gets resolved aat the earliest.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 04, 2022
                              HDFC Bank Customer Care's response                               Dear Customer,

                              Sincerely regret the inconvenience caused. Request you to share the chargeslip of the mentioned transactions for further investigation of your query.

                              -Zubin
                              HDFC Bank Customer Assistance
                              Jan 05, 2022
                              Updated by nirmal bagle                               My both invoices are attached. PFA

                              Jan 24, 2022
                              Updated by nirmal bagle                               Is there any updates on my complaint.?
                              May 30, 2022
                              Updated by nirmal bagle                               Its one and half years past 🙄🤔
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Divya Ad
                                Jan 1, 2022
                                Report
                                Copy

                                Address: Ganapathi coimbatore

                                I don't want demat account. More time I complaint about this.but Dec, 21, 2021, Ganapathi branch debited in my account balance, rs.859 for depositary charges. This is unfair .my account is zero balance salary account. So kindly enquiry about it and closed my demat account also refund my depositary charge amount rs.859.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishwas Ganesh Tamrakar
                                  from Mumbai, Maharashtra
                                  Jan 1, 2022
                                  Report
                                  Copy

                                  Address: 101, patel nagar Khargone mp 451001

                                  Sir my name is vishwas tamrakar
                                  Word with hbl global pvt ltd ( sister concern hdfc bank)
                                  Date of Joining 01/04/2006
                                  Date of reliving May-2010
                                  Employee id V05594
                                  plz re-issue my reliving letter for joining other org. and assosiate.

                                  Thanks n regards
                                  Vishwas Tamrakar
                                  [protected]
                                  [protected]@gmail.com
                                  [protected]@yahoo.com
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nageswar Reddy31
                                    from Hyderabad, Andhra Pradesh
                                    Jan 1, 2022
                                    Report
                                    Copy

                                    Gajulapalli Nageswar Reddy
                                    [protected]

                                    I purchased my mac air with mu hdfc bank credit card on 10/10/2020 at apple website. As promised bu HDFC bank to receive a cashback of 5000 with in 120 days from the transaction month end. But still i havent received my cash back even after 1 year. Kindly look into it.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jan 11, 2022
                                    Updated by Nageswar Reddy31                                     Can someone form hdfc take care of my complaint
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kumarrajaaa
                                      from Rajahmundry, Andhra Pradesh
                                      Dec 31, 2021
                                      Report
                                      Copy

                                      Dear sir,
                                      Please resolve my problem as soon as possible. I have no money in my account.I will maintain minimum balance sir

                                      Thanks & Regards,
                                      Praveen Kumar G
                                      [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        One97 Communications
                                        1
                                        (1249)
                                        IDBI Bank
                                        1.2
                                        (1811)
                                        Sree Gokulam Chit & Finance
                                        2.5
                                        (2)