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HDFC Bank Complaints & Reviews

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Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 163

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A
akiakash
Dec 21, 2021
Resolved
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Someone tried to login into online banking and after 5 failed attempts my net banking got locked.
Tried calling hdfc customer care numbers but they never transfer to any representative. I just keep talking to machine on phone.

I want to know about where and who tried to login into my account.
Jan 23, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    N
    Nisha Devi R
    Dec 21, 2021
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    I have taken Consumer Loan from HDFC Bank, and I was told that there was a credit card available with pre-approved status only thing I should sign in the application form and there were no verification required as this based on my consumer loan. Hence, I did it.

    5 days later I got a call from the bank stating its my verification call & said my application got approved and it will be delivered in 7 working days.

    Again last Saturday (3 days later) I got a call from the verification person and he said he is going to my office for the verification process which is a mandatory.

    And today, I got the below email stating my application got declined. So I am wondering what the **HECK** is happening?

    Whether the HDFC bank is thinking that people are such a fools, like whatever the bank says we should turn our head just like that?

    Also please do let us know, whether is this legal to provide false promises/statements to the customer so to apply the application to meet their monthly productivity count?

    I am pretty damn sure that HDFC bank has aware this will affect my or any individuals credit score. Then, why these kind of play around?

    For your reference, if you want I can share all the call details and recordings which HDFC bank customer care persons "said that my application got approved and it will delivered in a couple of days".

    *** I am very much disappointed with HDFC bank service and Customer care support ***

    Dear Sir/Madam,
    Subject : Your Credit Card application reference no. 21L[protected]S1

    Thank you for your interest in HDFC Bank Credit Card.
    We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.
    Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.
    We would be pleased to provide any other assistance/service that you may require.
    Thank you once again.
    Assuring you of our best attention at all times
    This is an automatically generated Email, Please do not reply

    Thanks,
    Nisha Devi R
    +91 [protected]
    nishadevi.[protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
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      C
      Ch.Chaitanya reddy
      Dec 20, 2021
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      On my credit transactions it showing on March 26 is my loan booking date .and I didn't take any EMI and the amount is 13559.00 cr.
      Can I know the transaction and regarding total details of it
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        Srini_vas888
        Dec 20, 2021
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        After I updated new address through online link, they sent me letter and at that time i was not able to receive and it will returned to HDFC, due to this they locked my account asked me to contact nearest branch. This is ridiculous.
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Manjit sharma ji
          from SAMALKHA, Haryana
          Dec 20, 2021
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          Address: HNO 285 WARD NO 12, GALI GAYATRI MANDIR, KRISHNA COLONY

          Kindly remove my pan detail from irda portal.
          Remove My code with HDFc life.
          My pan no. Is BFOPS7072G

          HDFC code. 00146188

          Manjit sharma

          [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            KalyaniMartin
            Dec 20, 2021
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            I want to open account with this details there is no procedure on your website

            Aadhar card :[protected]
            Pan number : PPHSD1234E
            Account number : [protected]
            Credit card number : [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              ChinmayAlexandro
              from Thane, Maharashtra
              Dec 20, 2021
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              I want transaction details for my below account with updates

              Aadhar card : 1234/5678/1234
              Pan number : PPHSD-1234-E
              Account number :[protected]
              Credit card number : 1234/8889/1234/3522
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                ankush2021
                from Pune, Maharashtra
                Dec 20, 2021
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                Getting too much unwanted calls for personal loan from HDFC bank.

                Many a times i Requested them do not call again as i am not having any requirement for loan but still getting calls.
                HDFC Bank customer support has been notified about the posted complaint.
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                  E
                  Er. Vinod Kumar Goyal City Division UHBVN PANIPAT
                  Dec 20, 2021
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                  The hdfc bank has put a hold on my funds of rupees 2588.15 as mi revenue hold through gefu, ac number is
                  Account number: [protected]
                  Ifsc: hdfc0001434
                  Branch: Karnal Sector 8
                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.
                  Kindly unfreeze my amount please
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    mrohit.91
                    from Delhi, Delhi
                    Dec 20, 2021
                    Jul 18, 2023
                    This thread was updated on Jul 18, 2023
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                    Hdfc bank ach debit return charges-531rs, 590rs , 649rs ( 5 times)

                    Address: 2245/47, Rajguru Marg, Bazar Sangatrashan, Aram Bagh, Paharganj, New Delhi, Delhi 110055

                    I have a saving account with hdfc bank. I have started with sip in mutual funds (Phone pay app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 531rs (, 590rs, 649 rs (5 times) and total 4366 rs is deducted from my account and now my balance is showing -3255 rs on 17/12/2021.

                    I have called customer care and they are putting me on hold for some minutes...
                    +2 photos
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                    A
                    Aishwarya Gonte
                    Dec 20, 2021
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                    Dec20, 2021
                    I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3041but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after a month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      Rajee KD
                      Dec 20, 2021
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                      Resolved

                      I have a HDFC salary account and got personal loan based on the same from hdfc bank. I have paid all my EMI on time expect for the recent month since i was unable to cant maintain the balance in account.
                      And my ENI got bounced back and bank charge me bounce charges with taxes and after one month they charge me 236 INR twice for the same month for EMI RTN changes without any notification.

                      what is this charges and what is related this charge without any notification. Always finding difficulty in reporting any kind of queries to them and with a poor customer services on every queries each time.
                      Jan 20, 2022
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 20, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Anjana Athanikar
                        Dec 20, 2021
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                        Resolved

                        Cashback not received even after 6 months

                        Address: HDFC Bank

                        I made a purchase on the 02/06/2021 using HDFC credit card, the card had an offer of receving INR 5000 cashback after 3 months. Its been 6 months and I still havent received my cash back. Everytime I call them their agents tell me something different. Its been three months I am dealing with this, this time I spoke to Junaid Khan, he told me a different story for me not reciving my cash back and when I told him this not what previous agent...
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                        R
                        Rishu Bhardwaj
                        Dec 20, 2021
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                        Address: Gaya

                        I have applied for HDFC Credit card on 29/10/2021 earlier it was showing your application is in process but now it is showing No Record Found.
                        I haven't got any information from HDFC bank.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 21, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Anay
                        HDFC Bank Customer Assistance
                        Dec 21, 2021
                        Updated by Rishu Bhardwaj
                        Application reference number is : 21J[protected]EP
                        and DCC[protected]

                        Dec 21, 2021
                        Updated by Rishu Bhardwaj
                        My Registered email id is: [protected]@gmail.com
                        Registered Mobile no is: [protected]
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                          A
                          Abhi Yadav 0316
                          from Etah, Uttar Pradesh
                          Dec 20, 2021
                          Resolved
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                          Resolved

                          Address: 94 Narayan Nagar Etah

                          I Want to Say That Due To Welcome Letter Is Not Received My Account Is Blocked.I Do Not Received Any Call from that Person Who Having This Letter.I have Visited Hdfc Branch Etah Soo Many Times To Unblock My Account But It's Almost Has Been 2 months My Account Is Blocked Yet. So Please Help Me Regarding This And Solve My Problem.
                          Jan 21, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 21, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience.

                          Your comments has been shared with concerned team for further action. Our bank official will respond to your query on or before December 23, 2021.

                          We appreciate your cooperation and patience in the interim.

                          -Zubin
                          HDFC Bank Customer Assistance
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                            G
                            Gayathri Laxman
                            Dec 19, 2021
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                            Resolved

                            Hi

                            I have made a demand draft recently of Rs.4300 online through HDFC netbanking. By mistake I have given the payable date as Nagercoil instead of Chennai. I have tried the cancel the DD but couldn't cancel it. I have received the DD through courier and asked the nearby branch. But the branch is not aware of the process to cancel the DD created online.

                            DD no: 732327
                            Jan 21, 2022
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 21, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. Please refer below link and share complete address of the Branch along with the IFSC code, where you had visited. https://bit.ly/3FhLRa3

                            -Zubin
                            HDFC Bank Customer Assistance
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                              S
                              SindipDave
                              from Agra, Uttar Pradesh
                              Dec 19, 2021
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                              Pls resolve my problem as per photo attached which says payment pending from bank end
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dec 19, 2021
                              Updated by SindipDave
                              Kindly help to resolve my said problem
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                                S
                                SindipDave
                                from Agra, Uttar Pradesh
                                Dec 19, 2021
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                                Payment from hdfc netbanking not made to IRCTC

                                Today 19.12.2021 booked 4 train tickets from irctc.co.in and made payment of Rs.8347.20 from hdfc netbanking to RAZPIRCTCIPAY.
                                But IRCTC displays payment is pending from bank's end, however hdfc bank messaged the said amount has been withdrawn from my account.
                                Kindly HELP me out.....
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                                V
                                Vahid ali
                                from Vadodara, Gujarat
                                Dec 19, 2021
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                                Address: Payzapp, Vadodara, Gujarat
                                Website: Payzapp

                                I am not able to cancelled irctc ticket from payzapp, i am continuously trying for cancellation but there are showing same alert message, my money is locked,

                                Kindly help or sujjest
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  MMonty
                                  from Chhindwara, Madhya Pradesh
                                  Dec 18, 2021
                                  Resolved
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                                  Resolved

                                  I ordered Two phone from Amazon On diwali sell
                                  first was on 3rd october 2021 that's order ID was[protected]
                                  I paid for that 37, 241/- from my Debit card.

                                  and second was on 9th of October and that's order ID was[protected]
                                  I paid for that 31, 512 /- from my Debit card.

                                  I Paid for both of that from my debit card through EMI option.

                                  But I returned all two mobiles to Amazon .
                                  And Amazon received both of that and after 10 days Amazon gave my money back to my account.

                                  But my bank HDFC still going to charge EMI every month.

                                  IN 5 /11/2021 my first EMI was 6768 which was deducted from my account.

                                  In 5/ 12 /2021 second EMI was 726 which was deducted Again from my account.

                                  I already complaint to the bank about that serious issues.
                                  But no one responsible person are there to solve this issue they just said to me that go here and there from one table to another table.
                                  Amazon already sent me Transaction OR RRN Number which is

                                  here are the reference number of refunds that Amazon have initiated for me.

                                  [protected] is the RRN for order[protected] and the amount was ₹31512.2. This was initiated on 30th October 2021.

                                  Another RRN is [protected] and the amount was ₹37241.87. This was for order [protected] and was initiated on 9th Nov 2021.

                                  After complaint HDFC return me 5721 rupee.
                                  They charged my account twice (6768+726=7494)

                                  And return me only 5721.

                                  But where is my 1773 rupee.
                                  Please return my full of hard-earned money.

                                  Please solve my issue.
                                  Jan 20, 2022
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 20, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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