Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 163

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amar02
Jun 7, 2022
Resolved
Report
Copy
Resolved

My New NPS account is currently frozen.

PRAN activation date : 19/05/2022

Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

Please do the needful at the earliest.

Has attached the PRAN Number and other details for reference

Also I am not able to locate any customer care number to raise this directly with HDFC.
Jul 16, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2022
HDFC Bank Customer Care's response
"Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance "
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nageshwar G
    Jun 7, 2022
    Report
    Copy

    This issue is not resolved. Even after registering for DND from mobile service and also from HDFC bank website, we are still getting calls. Everytime we are getting calls from many different 3rd party companies.

    No one is bothered from the HDFC Bank about the complaint.
    HDFC Bank customer support has been notified about the posted complaint.
    Jun 07, 2022
    Updated by Nageshwar G
    Not yet resolved but marked as resolved
    Verified Support
    Jun 08, 2022
    HDFC Bank Customer Care's response
    "Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance "
    Jun 09, 2022
    Updated by Nageshwar G
    Still I am getting unwanted calls from HDFC bank

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shaileshmishra79
      Jun 6, 2022
      Report
      Copy

      Without my knowledge below amount deducted from my account

      Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

      Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
      06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shaileshmishra79
        Jun 6, 2022
        Report
        Copy

        I did not even Go to ATM today, I am abroad and this is what happened

        Savings Account No.: [protected], MIRA ROAD BEVERLY PARK BRANCH

        Date Narration Cheque/Ref. No. Value Date Withdrawal Deposit Closing Balance
        06 Jun 2022 MCTF ATW[protected]XXXXXX3024 DOUALA 06 Jun 2022 31, 832.53 142, 733.89
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          daksh07
          from Bhopal, Madhya Pradesh
          Jun 6, 2022
          Report
          Copy

          It was last year I visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that "I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. " They didn't gave the policy document brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal .
          I called the bank officer Miss Swati Pathak many a times who came to my house for approval of the policy to correct my personal information and about breaking of policy after 3 years but she always lied to me. I have no job nor
          i It was last year i visited the HDFC bank there a bank personal sold me the HDFC Life Sanchay Par Policy saying that I can break the policy after three years and I will be getting my whole premium at the end of third year with interest. They didn't gave the policy document at the end and brochure at the time of purchasing the policy also my personal details regarding occupation and income is wrongly filled by the bank personal . Recently a Recurring Deposit account was opened from my account with out my knowledge I went to the bank and closed it.
          I wrote an application to the bank, to HDFC life grievance redressal team but its of no use they are not cancelling my policy and now the situation is that whole bank staff is changed.
          proofs and evidence that can prove my statement is the cctv camera of the bank and It was in the bank .
          I lost my husband last year due to corona and they took advantage of me by mis guiding and giving wrong information about the policy .Now the bank people are saying that your money is locked for 30 years you can't take out in middle .I am in so much mental stress because that money is valuable for my autistic son's future . and each year I had to pay premium of 5 lakh rupees.
          I want to cancel my policy and want my premium amount back. I am not the earning member of the family.
          Recently a Recurring Deposit account was opened from my account with out my knowledge I went to the bank and closed it.

          Proofs and evidence that can prove my statement is the cctv camera of the bank and It was in the bank .
          I lost my husband last year due to corona and they took advantage of me by mis guiding and giving wrong information about the policy .Now the bank people are saying that your money is locked for 30 years you can't take out in middle .I am in so much mental stress because that money is valuable for my autistic son's future . and each year I had to pay premium of 5 lakh rupees.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Asgar Chauhan
            Jun 6, 2022
            Report
            Copy

            Address: HDFC bank Dwarka

            I have redeemed points on 4th March.2022 to convert into cash Rs. 504 but not received in my bank account.

            Account number [protected]
            Bank IFSC code HDFC0002252

            Please note order number [protected].

            I also approached bank customer representative to find out solution & he advice me to raise complaint through online, then received solution from online customer representative to write application about the same & send it through courier at Bengaluru so only they can redeem point in to cash.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              AGChavan
              from Pune, Maharashtra
              Jun 6, 2022
              Report
              Copy

              Address: Pune

              Recently I have made a transaction of 7900 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

              Purchase date: 29/05/2022. - Debited Amount -7900
              EMI Conversion Date: 02/06/2022 AGGREGATOR EMI - OFFUS - Amount Credited 7900

              I have paid the whole amount the next day they have converted into EMI. Please resolve it as soon as possible.

              I don't want to convert it into EMI.I already paid the full amount.
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 06, 2022
              Updated by AGChavan
              After talking to customer care they told me this is done from merchant and I never told to merchant to convert it into EMI.

              I am using Hdfc credit card since last 8 years with trust but new third party merchant is converting this in to EMI.
              Jun 06, 2022
              Updated by AGChavan
              This is bad experience with hdfc bank they don’t have customer value I told them please cancel this but they replied speak to merchant.
              Helpful
              3 other people found this review helpful
              3 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pragalbh
                from Mathura, Uttar Pradesh
                Jun 6, 2022
                Report
                Copy

                When i'm trying to login to my credit card portal that is linked with my account number [protected] it's saying the following:- Your request cannot be processed temporarily. We regret the inconvenience caused.
                Actually I want to clear my all the due payments and want to permanently close this Credit card account.
                Can you please look into this as soon as possible.
                Please contact me or my phone number [protected] OR [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  L
                  Lijo777
                  from Navi Mumbai, Maharashtra
                  Jun 6, 2022
                  Report
                  Copy

                  I have been trying to reach HDFC bank through various mediums. No response yet
                  My EMI for this month has been debited twice. The due date was 5 th June and I made the payment on 4 th June. But on 5th again it got debited with the help of autopay.
                  What kind of a dumb system you guys use? Which can’t understand that the payment is already made.
                  Atleast initiate the refund process.
                  Pathetic by HDFC BANK.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arti modgil
                    from Hamirpur, Himachal Pradesh
                    Jun 5, 2022
                    Report
                    Copy

                    Address: Village jandrana post office Ghumarli Tehsil Barsar District Hamirpur Himachal Pradesh, Biar

                    I Had blocked my card, net banking, upi id because of some suspicious activity. Then i got a instant card, activated my card and net banking. But still i am facing issues while doing upi payments. But i am not able to send money via upi. I went to the nearest branch but they told me to call customer care and still i am not getting any help from customer care.
                    I want you to unblock my upi id as soon as possible.

                    Error : Bank Declined your payment
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 05, 2022
                    Updated by Arti modgil
                    Please unblock my UPI asap
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Py_86
                      from Ghaziabad, Uttar Pradesh
                      Jun 4, 2022
                      Report
                      Copy

                      Conversion of amount into EMI without customer knowledge andconswnt
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dammi Lal Verma
                        Jun 4, 2022
                        Report
                        Copy

                        Address: Jaipur

                        Dear Sir,

                        I am holding a life time free Millennia credit card No [protected] valid from 05/20 to 05/23.

                        Now I have a renewal charged bill for Rs 1000/- (Rupees one thousand).
                        You are requested to refund the above renewal change.

                        Thanks with regards

                        Dammi Lal
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jun 04, 2022
                        Updated by Dammi Lal Verma
                        Please refund
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          NitishM
                          Jun 4, 2022
                          Report
                          Copy

                          I cannot use my UPI ID and it is blocked. Request for help.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Marthala vivek reddy
                            from YERRAGUNTLA, Andhra Pradesh
                            Jun 3, 2022
                            Report
                            Copy

                            My money debited by bank.
                            With any intimation.
                            My money RS 885.00.
                            Ref no
                            MIR[protected]
                            AHB CHGS INC GST OCT-MAR2022
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Derek Allen
                              from Delhi, Delhi
                              Jun 3, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have paid for an xbox game called Red Red redemption 2:Ultimate edition, the amount is rs (1994.65) .
                              Microsoft has processed the refund but I have not received the money in my account. It has been quite some time now.
                              Please look into the matter as soon as possible.
                              Jun 6, 2022
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 04, 2022
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Utsav5535
                                Jun 3, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                My account got blocked due to the reason(which they stated) - That the welcome letter is returned as no one is there by my name at the provided communication address.
                                But there was no call from the delivery person that he has reached my place.
                                Also the welcome Kit reached me at the same address.

                                Currently I'm in hyderabad for my registration with an Institute.
                                I have got the fee credited in the same account and now they have blocked the account.
                                I'm unable to pay the fee and also my admission will be cancelled due to this.
                                I have to pay the fee as soon as possible.
                                Also, it's a fake thing that there was anyone to deliver any document that goes by name on the address provided by me.
                                This was confirmed by my roommate and even my landlord.
                                My details are mentioned below:-
                                Name - Kumar Utsav
                                Bank- HDFC BANK
                                Branch-Shakarpur
                                Branch code-3987
                                Account number-[protected]
                                Mobile number- +91 [protected]
                                Jun 6, 2022
                                Complaint marked as Resolved 
                                The problem is solved now
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 04, 2022
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rahul S shindnr
                                  from Pune, Maharashtra
                                  Jun 3, 2022
                                  Report
                                  Copy

                                  Address: Bibewadi

                                  I’ve been incorrectly charged on my credit card. My credit card was never activated and they have made an smart pay Airtel dth payment without my permission. I never enrolled Airtel in my smart pay. As stated before I never activated the card.

                                  I have raised multiple issues/cases with them, had a talk with manager, but all of them are hopeless and helpless.

                                  They unauthorized Airtel recharge was 510Rs and now they have started adding interest and asking me to pay 1100Rs as I declined to May the bill. HDFC CREDIT CARD BANKING IS WORST!!!

                                  I WANT RBI TO BAN THEM AGAIN IN CREDIT CARD BUSINESS!!!
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Souravg2
                                    from Delhi, Delhi
                                    Jun 3, 2022
                                    Report
                                    Copy

                                    Hi, it has been 2 weeks since I my refund has been initiated from Shaadi.com and the RRN no. Is rfnd_JYeZW8oj0MYFn7 but I still haven't received the refund in my credit card.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Jun 03, 2022
                                    Updated by Souravg2
                                    Sorry RRN is 74056632144214360222352
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sandeep4ss
                                      Jun 3, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: HDFC Bank, Hinjewadi , Pune Branch

                                      Hi,

                                      My Name : Sandeep Kumar Singh
                                      Date of Incident : 31 - May - 2022
                                      - Desirable solution - accept my request of closing the account online or mark my account inactive and do not charge account maintainence charges.

                                      I have been using HDFC bank account since last 10 years. Recently I have moved to United Kingdom, i no longer need to maintain HDFC Bank account in India.

                                      I have asked for the account closing procedure and it was told to me that the account can only be closed by visiting to branch and not online.

                                      Since I have no plans to travel to India in coming years, and I am not maintaining minium balance in the HDFC account, I am being charged for the non maintainance of the account balance.

                                      Why I should be charged If I have already deceided to close my account ?
                                      CITI Bank gracefully accepted my request of closing the account online, but HDFC is forcing me to visit to a branch?

                                      This is seriously not acceptable.

                                      I would like my account to be marked as inactive and it should not be charged just becasue I am not using it and I am not maintainaing minimum account balance.

                                      Thanks,
                                      Sandeep Singh
                                      Jul 23, 2022
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 09, 2022
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        creditcard
                                        from Kolkata, West Bengal
                                        Jun 2, 2022
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Dear Team,

                                        I Prashant Kumar
                                        Please Remove my pan number in irda site

                                        Pan : BTUPK3571N

                                        Pls, remove my pan urgent basis.I'm not working in the agency but my pan no. is at irda site kindly remove it quickly . Facing alot of problems.

                                        Hopefully, you'll solve my problem as soon as possible.

                                        Thanks & Regards:
                                        PRASHANT KUMAR
                                        Jul 4, 2022
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 03, 2022
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Ajay
                                        HDFC Bank Customer Assistance
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit