This is Dola. I had to block my debitcard and netbanking and upi transctions due to misuse of my saving account. When the problem was sorted, i raised request at bank to unblock netbanking and upi and for new debitcard.
I got the new debitcard and it is working and netbanking is also unblocked and i am able to transact.
But I am not able to send money via upi transaction such as phone pe, gpay etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints through phonebanking and also visited the bank branch. But every time they say they donot have any solution to this.
So kindly request you to sort out my problem as soon as possible.
HDFC Bank customer support has been notified about the posted complaint.
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance