Claimed

HDFC Bank Complaints & Reviews

2.9
Last updated May 4, 2024
Complaints 32728
Resolved
18405
Unresolved
14323
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC Bank
Customer Service Contacts

HDFC Bank Phone Numbers

Toll free
1800 425 4332
2791
1352
1800 221 006
1060
653
Phone
+91 22 6160 6161
1090
599
+91 22 2498 8484
362
302
+91 22 6652 1000
262
305

HDFC Bank Website

HDFC Bank Head Office Address

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

HDFC Bank reviews & complaints page 170

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
raining_
from Kolkata, West Bengal
Nov 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HDFC bank Welcome Kit Returned

I recently opened a bank account with HDFC bank using net banking and did my kyc as per the bank suggested. And waiting for my welcome kit to arrive but it did not arrived to my house in due date instead i got an email and sms regarding that my welcome kit returned to the branch. As I am currently outside of the city in which the branch is located physically collecting from the branch is impossible, and to my shock customer care and branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manojransubhe
Nov 18, 2021
Report
Copy

Negative balance

I have opened HDFC Bank account from online platform recently after opening account I have added 500rs through phonepe after that I have done 2 3 transaction from debit card now I'm seeing negative balance 241rs, this is the the cheating with customers of that bank please RBI take action against this type of fraud bank...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RamyaGudlu
from Chennai, Tamil Nadu
Nov 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash back not received

I have bought an Airconditioner and it has been told that you will get cashback after 3 months of the EMI paid. It's already 4 months and I didn't get my cashback. I am not getting any of the cash back offers provided by HDFC Bank for using the credit card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
sk2172788
Nov 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Upi id blocked

I was unable to transfer money through UPI
i have tried at least 7 to 8 time but every time its says that the action was blocked by your bank
i have also twitted the same issue and they told that your upi id is blocked
i have also checked my atm and it is properly working...
+3 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shaikh mehfooza
from Vadodara, Gujarat
Nov 17, 2021
Dec 3, 2021
This thread was updated on Dec 3, 2021
Report
Copy

Cashback

Address:66, Nehrupark soc near vrundavan chokdi Bajwa

I have bought my samsung refrigerator with hdfc bank debit card in reliance vadodara.As mentioned by hdfc bank (To receive cashback of 2500 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. I have asked to the customer care also about the same but dont get any proper response from there side also. Help me out with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Randeepmalik
Nov 17, 2021
Report
Copy

ASD charge

Address:Hno.215 main kanjawala road karala

708, 708, 531 rupee deducted from my account on 17/11/21...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Punnam Chander Asam
Nov 17, 2021
Nov 18, 2021
This thread was updated on Nov 18, 2021
Report
Copy

ASD deductions

Address:IRAPL

Thia is Asam Punnam Chander this day on 17/11/2021 i have deductions 708×3(2124/-) from my account with out any intimation This is not fair at all how can u customers have trust on you(HDFC Bank) I need my money back its emergency for me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nitin S Nair
from Delhi, Delhi
Nov 17, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
Report
Copy

Money Deduction without Notice

Website:www.hdfcbank.com

Hi this is Nitin. I have an account with your bank since the last 4 years.

My customer id is [protected] and my account number is [protected]

This was a Zero Balance savings account but I am jobless since Aug 2020. I have hardly any money to make ends meet. Its really a struggle since then.

Today, 17 Nov 2021 after more than one year of being jobless, I found out that HDFC made 3 back to back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vandana5338
from Sundargarh, Odisha
Nov 17, 2021
Nov 18, 2021
This thread was updated on Nov 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges deducted for AMB

Address:Panposh chowk, Rourkela

I was charged with ₹531 from my HDFC Bank account.
This Charge code was showing as "AMB CHRG INCL GST". I have no idea what is this for.
There were no emails or sms alerts for the deduction even. This is so ridiculous that HDFC Started taking their loyal Customers for granted.
HDFC, Remember it's My money and keeping it with you. It's your duty to keep me posted about the activities of Transactions.
This is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rashmi roly
from Hyderabad, Andhra Pradesh
Nov 17, 2021
Report
Copy

Unknown ACH mandate registration

Hello,

Today I received sms saying
"ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX04807 for Razorpay software pvt ltd with UMRN No.HDFC[protected]."

I didn't register for any mandate with Rozorpay.

Please help me out to stop this.

Kind regards
Rashmi Mishra
[protected]@gmail.com
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rpathak123
from Bhadohi, Uttar Pradesh
Nov 17, 2021
Report
Copy

Misbehaving employees

Address:161 Ghuripur, gopiganj bhadohi UP

Arrogant employees at branch Joginaka, gopiganj few employees are not well behaved as per required for the problem of consumers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ReiRana
from Delhi, Delhi
Nov 17, 2021
Report
Copy

Unauthorized Bank charges

Address:e20 naveen vihar

Insta alert transaction charges levied in our account.

Please arrange a reversal of these charges.

Please get back to us for any clarifications.

Thanks & Regards
nitin...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh_04
from New Delhi, Delhi
Nov 17, 2021
Report
Copy

Cash not received

Address:827/27,DDA FLAT KALKAJI, kalkaji
Website:hdfc

I have purchased an iphone 12 and there was cashback of rs6000 if you pay through hdfc bank debit card but the cashback amount has not been credited in my account. It’s been a long time and no one is paying attention to my complaint neither hdfc . The cashback has not been credited in the account despite being more than 150 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun05april
from Noida, Uttar Pradesh
Nov 17, 2021
Report
Copy

Credit card collection for someone else

I am getting calls now in 2021, to make payment for outstanding credit card balance for someone else who defaulted in 2016.

I informed the agents who call me almost everyday that this number might have been used by that person in past and I am using this number since 2019. However they keep on calling me.

I appreciate that they are so optimistic and think that I will make payment on behalf of someone else, or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baskaran1303
from Pondicherry, Puducherry
Nov 17, 2021
Report
Copy

Account is blocked

Address:129,veerampattinam road ,kakayanthope,ariyankuppam, Opposite to vinayagar temple

Hi team,

My bank account has been blocked due to negative cpv. Kindly verify and check from your end and make it as active....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Mathapati
Nov 17, 2021
Report
Copy

Deduction Complaint

Ahb chgs inc gst apr-sep2021-MIR[protected]
Im hdfc bank holder since i opened account there is not any deduction till march 2021 after that i have credited my account with 1000 Rs then only 129 is on my account about 900 is deducted for unknown reason this very ridiculous i want my money back or else i will with another bank really unsatisfied with hdfc bank services i also called customer care but they didn't answering me what...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
@
@Kumar.A
from Coimbatore, Tamil Nadu
Nov 17, 2021
Report
Copy

Emi deducted twice from my account

Address:Hdfc R.s.puram branch Coimbatore

I had a hdfc bike loan (Loan account no[protected] November 11th I will pay my due amount in paytm and due amount is 4898 .
After 5 days, the emi had been deducted again from my bank account for the same month....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khushi1110
Nov 16, 2021
Nov 19, 2021
This thread was updated on Nov 19, 2021
Report
Copy

ACH Debit mandate registered

I have received the below SMS from hdfc bank

ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX47383 for Groww with UMRN No.HDFC[protected].

I have not given any such mandate plss slove this issue asap

Attaching the screenshot of sms...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PalakZain
Nov 16, 2021
Report
Copy

Policy

I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PalakZain
Nov 16, 2021
Report
Copy

Policy Number - 23919228 and 23935405

I am having an issue with the initial premium amount for the two policies. I have purchased the policy via PolicyBazaar agent. I wanted to purchase a single policy for about 12000 rs but after making the payment the policy was divided into two Life Sanchay and Click2 Wealth. He told me that this is normal as this is a combo offer and will garantee the returns. everything was going smooth for few months and I was paying regular premiums, Suddenly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy