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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 171

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D
Deysoumen
Dec 11, 2021
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Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-9644. I recently received a bill of amount rs. 170000/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 2 year we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
our credit card use some one
I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 10% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Abhishek Kawad
    from Powai, Maharashtra
    Dec 11, 2021
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    I want to cancel my irctc ticket pnr [protected] booking through payzapp.I try to cancel the ticket through app but ticket not able to load so I cant able to cancel it. There is bug in the app for irctc application.kindly cancel my ticket so I will get full refund.
    HDFC Bank customer support has been notified about the posted complaint.
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      A
      Anamika saurabh
      from Hyderabad, Telangana
      Dec 11, 2021
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      Address: Hyderabad
      Website: HDFC bank

      I had one credit card issued by HDFC bank.in the month of March 2020 I lost my cell phone and hence I have to change my mobile number . Since OTP is the only method to pay bill, I was unable to pay .I called customer care number the inform that since covid lockdown I am unable to update my number and they confirmed that there will be no impact but as soon as bank branch’s open, please update and pay bill,

      In the month of October 2020, my saving account got blocked and I couldn’t withdraw any amount hence I called again customer care and asked for the solution, they told me to pay minimum due of around 3500 and my saving will be unblocked, I asked for the help from one of my friends and paid, again I called and asked but this time they said that information provided earlier was incorrect, you will have to pay full amount and about 80000 was deducted from my saving account,

      Later in the month of November 2020, I went to branch based in Nallagandla Hyderabad and asked to block my credit card since full amount has been paid.
      Branch manager told me that if you will not use for some days, it will automatically get block,

      Again in the month of March 2021 I again started receiving calls with regards to clear bill amount since that time I am regeresslly trying to talk with customer care, multiple visit on branch and tried my best efforts to resolve this but no associated person had helped me to resolve.

      I have made around 50 visit to branch and more than 100 calls to customer care and have been tried all the ways suggested by customer care asssociate

      Please help
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        sachinagrahari70
        from Hyderabad, Telangana
        Dec 10, 2021
        Resolved
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        Resolved

        Address: Shahkuti Road Hanumanpur Before Pipe Line Pushpa Niwas Mughal sarai Chandauli UP 232101

        Payment has been deducted from my account in October and December, I do not know how it is being deducted, I am just writing ach debit return charges, stop whatever payment is being deducted and the payment which is deducted, please send it back to my account.

        A/C [protected]
        IFSC HDFC0001891
        Sachin Kumar Agrahari
        [protected]
        Jan 14, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 13, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you on or before December 16, 2021. We request your patience in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          C
          ChinmayAlexandro
          from Thane, Maharashtra
          Dec 10, 2021
          Resolved
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          Resolved

          I want transaction details for my below account with updates

          Aadhar card : [protected]
          Pan number : PPHSD1234E
          Account number : [protected]
          Credit card number : [protected]
          Dec 14, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 13, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret inconvenience. Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party.

          Kindly ask the account holder to write to us from the registered e-mail ID in HDFC Bank bank account.

          -Zubin
          HDFC Bank Customer Assistance
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            V
            vijo.jose
            Dec 10, 2021
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            Address: Suharsha Towers, Ground, Thrissur - Shoranur Rd, Thrissur, Kerala 680001

            I have applied for a home loan on HDFC Bank Thrissur Kerala Branch.

            Also submitted the required documents and application fee of 5900 rupees. After the submitted the amount and documents came to know the loan was rejected from bank side sure location feasibility.

            After the loan was declined raised the request for my refund amount of application fees. But the bank denied my complete refund amount and only refund 1991 rupees. As the bankside was the loan rejection am supposed to get my full refund amount.

            File No.[protected] VIJO JOSE[ID:[protected]] [FILE_NO:[protected]]
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              KS2222
              Dec 10, 2021
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              Refund was processed by Macarron.in on 22-Nov-2021 and has shared the ARN number. The refund has not been reflected in credit card unbilled transactions. Please help
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rushikeshd
                from Pune, Maharashtra
                Dec 10, 2021
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                Hello,
                My credit card statement showing deduction of this amount for this month.
                OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981123001479641) 1, 633.15
                OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981123001479658)
                HDFC Bank customer support has been notified about the posted complaint.
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                  Z
                  zakir arts
                  Dec 10, 2021
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                  Address: karimnagar

                  Iam having passion plus bike 2005 it is fininced by scenturion bank sec branch hyderabad i need noc to transfer on my name but as my information the bank is merged with hdfc please provide me the procedure to make my transfer possible soon
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    gnaneshp
                    from puttur, Andhra Pradesh
                    Dec 10, 2021
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                    Address: HDFC karapakam branch, omr, chennai.

                    I have not received PPF welcome kit after opening the account. I have called customer care, but they have asked me to go to bank.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      ponduri vinay
                      from Hyderabad, Andhra Pradesh
                      Dec 10, 2021
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                      Address: Khammam Gandhi chowk branch

                      Plz release my money back
                      emergency
                      that is my salary account
                      how can you hold my money
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Y
                        yashad sharma
                        Dec 9, 2021
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                        Payment failed amount not received in my wallet

                        I have done 4 transactions of Rs.474/-, Rs.1499/-, Rs.1499/-, Rs.314/-
                        TOTAL Rs.3786/- through payzapp QR code for Amazon Delivery payment, as payment was failed at same time from Amazon side and in payzapp application showing that payment status SUCCESS but it was failed multiple times on Amazon side. And it is still not refunded to wallet of payzapp, And payzapp transactions showing payment success. Please help me in this matter....
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                        A
                        a@m@n
                        Dec 9, 2021
                        Resolved
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                        Resolved

                        Hello sir,

                        This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                        Kindly be informed that an amount of Rs 691.66/- deducted from my salary account on 09th Dec 2021 under the name of depository charges OCT-2021. Even before this many times these charges have been deducted from my account.

                        Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 691.66/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. I want refund of all my depository charges till now.

                        Please do the needful as earliest.
                        Dec 9, 2021
                        Complaint marked as Resolved 
                        My account no. is 50100382612727. Please solved my problem as soo as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          J
                          Jaladi Vijayakumar
                          Dec 9, 2021
                          Resolved
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                          Resolved

                          My voided transaction with Clove dental hospital Kondapur, Hyderabad on 25.11.2021 of 20000 rupees through their swiping machine.they are given to me a viod sale receipt for the refund amd said thet it will be credited with in 2/3 working days. But the amount was not refunded in my bank account. It has been more than 14 days that I haven't received any kind of refund.i have contacted them for the issue I have facing, they are said that we forward4 to IT team but I don't get any further confirmation and refund.

                          Please look into the matter as soon as possible and get my money refunded.

                          I have attached the copy of the voided transaction receipt.
                          Jan 14, 2022
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 10, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            C
                            ChinmayAlexandro
                            from Thane, Maharashtra
                            Dec 9, 2021
                            Resolved
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                            Resolved

                            Hi, I want to contact customer care of Mumbai branch.
                            Dec 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              ChinmayAlexandro
                              from Thane, Maharashtra
                              Dec 9, 2021
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                              I have deposited cheque in hdfc bank 3 day back and still the the amount has not been credited to my account
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Abhinav_1208
                                Dec 9, 2021
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                                I have a booked irctc train tickets with Payzap app but due to some plan change i want to cancel the ticket but app is loading whenever i tried to clicked on tickets its showing loading so kindly help me to cancel the ticket as soon as possible

                                My mail- [protected]@gmail.com
                                Mobile - [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sowju sowjanya
                                  Dec 9, 2021
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                                  I'm recently opened my new account in hdfc (17/11/21) but still I didn't recieve welcome kit. I didn't get any call from vendor but I received like undelivered your hdfc welcome kit . When I track it shows undelivered attempt (customer refused to accept)
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    H
                                    harikrishna jagathi
                                    from Jajpur, Odisha
                                    Dec 9, 2021
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                                    I was joined in HDFC Bank in[protected], I need my reliving letter and payslips they will not mail to me, the issue is my sm and rm all so intentionally do and target me, after confirmation all so not change my sm is not given more leads to me, he just use me for his incentive only.they will care about me, per day 2 3 accounts he was give me, that locations all so very long, on that time all so I was worked sincerely, he was not support me when account activation quieris, he can't support me, but he supported another my colleague, any way this is not going to complaint on anyone I am just want my reliving letter and payslips only.i know the value of familys situations, so dear hdfcbank I need only my reliving letter and payslips only my employee ID is 247700.thanks I hope will solve the problems
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      rochellepinto
                                      Dec 9, 2021
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                                      Address: Chawla House 62, Wodehouse Road, Colaba

                                      My mother is a senior citizen and routinely finds her requests rebuffed at the Chawla House, Wodehouse Road branch of HDFC bank. Yesterday she went to the bank to inform them that though she had asked for her credit card not to be sent to her while she was out of town, it had arrived and returned and she wanted to know when it would be sent back to her. Her relationship manager at the bank scarcely looked at her and passed her on to another staff member who directed her to go back. Their responses are curt and dismissive, but they offer to visit at her at home if she has investments to make. Despite the fact that she has investments with the bank, and a Dmat account, now that they know she has no more to make, they have no time to address her legitimate banking issues.
                                      HDFC Bank customer support has been notified about the posted complaint.
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