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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 171

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V
vinod5419
from Pune, Maharashtra
Dec 12, 2021
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Address: pune

Hi sir

My salary account was converted into saving account due to no salary credited from last 2 years approximately.
Currently I get a job again and my salary is going to credit in account from Nov 21.
Please convert my account as salary account (zero balance).
AMB CHRG INCL GST FOR NOV2021 was deducted from account.
Also Due for Cheque Bouncing Charges and Due for Overdue Emi Int are deducted from account multiple times.
Again EMI RTN Charges for July 21, August 21, September 21 and October 21 was deducted on 10 Dec 2021 .
Why this multiple charges deducted from account
Due for Cheque Bouncing Charges,
Due for Overdue Emi Int and
EMI RTN Charges

Verify and correct deductions.
Please do the needful as earliest.
HDFC Bank customer support has been notified about the posted complaint.
Dec 13, 2021
Updated by vinod5419
Na
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    R
    rameshqq
    from Hyderabad, Andhra Pradesh
    Dec 12, 2021
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    Stupid bank blocked my internet banking, I don't have cheque books and my debit card is not working.
    I need to pay medical bills of my close relative.
    They asked me to visit branch for resolving issue when I went they are clueless above that they are trying to sell Insurance products while I'm in agony such pathtletic people
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Mannu4843
      Dec 11, 2021
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      My salary account in hdfc bank but in December month total 1091 rs debit
      2 times narration ach auto debit return charges pls i request to refund this amount and stop ach debit.what is the procedure yo refund my amount
      HDFC Bank customer support has been notified about the posted complaint.
      Attached image
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        S
        sunildhurve
        Dec 11, 2021
        Resolved
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        Resolved

        Hold fund

        HDFC Bank — Application for refund which mi revenue hold through gefu

        Hdfc bank has put on hold an ammount of Rs.687 by mi revenue hold through gefu for no reason or may be misleading. I have already emailed them for this issue bit haven't get any response from them.
        I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have...
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        M
        mohammed_irshad
        from Chennai, Tamil Nadu
        Dec 11, 2021
        Resolved
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        Resolved

        Hi,
        Could you please tell me whether the DSA (with FAKE HDFC ID CARD) is authorized to visit customer's home for the payment collection?
        On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
        So these are the no.s from which i am getting calls on a daily basis to pay my minimum due.
        And due to above scenario i have literally got frustrated. Now i am good to go by legally to handle this so i have reached local police station with my lawyer and given a complaint and provided all the documents (calls list, recordings and person visited details).
        Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldn't get any calls from neither of any (Collection team / DSA).

        Murugesh [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
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        [protected]

        Below details for your reference,

        - Card no. [protected]
        - Card Holder name: MOHAMMED IRSHAD
        - Contact no. +91 [protected]
        - Contact email: [protected]@yahoo.com
        - Last purchase amount: 1, 00, 000
        - Minimum due amount: 6, 456
        - Minimum due not paid since: Nov'21 & Dec'21
        - Whatsapp message screenshot: Attached

        Thanks,
        Mohammed Irshad
        Jan 15, 2022
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 13, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Sincerely regret the inconvenience caused. Kindly note that, you may connact our debt management executives at[protected] for further assistance regarding your query.

        -Zubin
        HDFC Bank Customer Assistance
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          M
          mohammed_irshad
          from Chennai, Tamil Nadu
          Dec 11, 2021
          Resolved
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          Resolved

          Hi,
          Could you please tell me whether the DSA is authorized to visit customer's home for the payment collection?
          On a daily basis i am getting almost 15 calls from different no.s and i am saying the same reply to every one. So, here my concern why am i getting so much calls though i have updated the status.
          So these are the no.s from which i am getting calls on a daily basis to pay my mininum due.
          And due to above scenario i have literally got frustuated. Now i am good to go by legally to handle this so i have provided all the documents(calls list and person visited details) to my lawyer to proceed further.
          Hence, request you to inform your legal team to call me back to get this resolved, until then i shouldnt get any calls from neither of any (Collection team / DSA).

          Murugesh [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
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          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]
          [protected]

          Below details for your reference,

          - Card no. [protected]
          - Card Holder name: MOHAMMED IRSHAD
          - Contact no. +91 [protected]
          - Contact email: [protected]@yahoo.com
          - Last purchase amout: 1, 00, 000
          - Minimum due amount: 6, 456
          - Minimum due not paid since: Nov'21 & Dec'21
          - Whatsapp message screenshot: Attached

          Thanks,
          Mohammed Irshad
          Jan 14, 2022
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 14, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. We request you to DM your contact number and email id as maintained in the credit card account to enable us assist you.

          -Zubin
          HDFC Bank Customer Assistance
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            A
            ashishsharmaaiet
            from KHARAGPUR, Bihar
            Dec 11, 2021
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            Address: H/NO-315/526 W/NO-10 VILL-DHEKIA MALANCHA ROAD, NEAR-YUBA SANGHA CLUB

            Hi Team,

            Name: Ashish Sharma
            Account Number: [protected]

            I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 767rs from my bank account without my notice.

            I am using hdfc bank debit card. I had never requested hdfc bank executives for debit card and they did not inform me about the debit card annual fee during the creation of the bank account.

            I want a full refund now of 767rs.

            And by the way, what is happening in HDFC bank? Have you ever known how critical to gain a single pie of it, I am struggling to get a better job and a better salary and you guys are deducting my amount like anything, during corona that amount (767rs) is very much needed to me.

            For a long I am using this bank and having numerous transactions, so please sincerely request you kindly refund the amount.
            I use hdfc account to deposit cash and I don't need a higher credit limit debit card.

            Expecting to solve my issues asap.

            Below the attached screenshot please check and refund my 767rs

            PFA,

            Regards,
            Ashish
            HDFC Bank User
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before December 15, 2021.

            -Zubin
            HDFC Bank Customer Assistance
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              D
              Deysoumen
              Dec 11, 2021
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              Dear sir,

              I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-9644. I recently received a bill of amount rs. 170000/-.

              This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 2 year we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.
              our credit card use some one
              I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 30 business days. More than 10% is not affordable for me in the present situation.

              I am ready to settle this as soon as i get the confirmation from your side.

              Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

              Please reach out my number: [protected
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Abhishek Kawad
                from Powai, Maharashtra
                Dec 11, 2021
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                I want to cancel my irctc ticket pnr [protected] booking through payzapp.I try to cancel the ticket through app but ticket not able to load so I cant able to cancel it. There is bug in the app for irctc application.kindly cancel my ticket so I will get full refund.
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  Anamika saurabh
                  from Hyderabad, Telangana
                  Dec 11, 2021
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                  Address: Hyderabad
                  Website: HDFC bank

                  I had one credit card issued by HDFC bank.in the month of March 2020 I lost my cell phone and hence I have to change my mobile number . Since OTP is the only method to pay bill, I was unable to pay .I called customer care number the inform that since covid lockdown I am unable to update my number and they confirmed that there will be no impact but as soon as bank branch’s open, please update and pay bill,

                  In the month of October 2020, my saving account got blocked and I couldn’t withdraw any amount hence I called again customer care and asked for the solution, they told me to pay minimum due of around 3500 and my saving will be unblocked, I asked for the help from one of my friends and paid, again I called and asked but this time they said that information provided earlier was incorrect, you will have to pay full amount and about 80000 was deducted from my saving account,

                  Later in the month of November 2020, I went to branch based in Nallagandla Hyderabad and asked to block my credit card since full amount has been paid.
                  Branch manager told me that if you will not use for some days, it will automatically get block,

                  Again in the month of March 2021 I again started receiving calls with regards to clear bill amount since that time I am regeresslly trying to talk with customer care, multiple visit on branch and tried my best efforts to resolve this but no associated person had helped me to resolve.

                  I have made around 50 visit to branch and more than 100 calls to customer care and have been tried all the ways suggested by customer care asssociate

                  Please help
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    sachinagrahari70
                    from Hyderabad, Telangana
                    Dec 10, 2021
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                    Resolved

                    Address: Shahkuti Road Hanumanpur Before Pipe Line Pushpa Niwas Mughal sarai Chandauli UP 232101

                    Payment has been deducted from my account in October and December, I do not know how it is being deducted, I am just writing ach debit return charges, stop whatever payment is being deducted and the payment which is deducted, please send it back to my account.

                    A/C [protected]
                    IFSC HDFC0001891
                    Sachin Kumar Agrahari
                    [protected]
                    Jan 14, 2022
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 13, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you on or before December 16, 2021. We request your patience in the interim.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      C
                      ChinmayAlexandro
                      from Thane, Maharashtra
                      Dec 10, 2021
                      Resolved
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                      Resolved

                      I want transaction details for my below account with updates

                      Aadhar card : [protected]
                      Pan number : PPHSD1234E
                      Account number : [protected]
                      Credit card number : [protected]
                      Dec 14, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 13, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret inconvenience. Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party.

                      Kindly ask the account holder to write to us from the registered e-mail ID in HDFC Bank bank account.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        V
                        vijo.jose
                        Dec 10, 2021
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                        Address: Suharsha Towers, Ground, Thrissur - Shoranur Rd, Thrissur, Kerala 680001

                        I have applied for a home loan on HDFC Bank Thrissur Kerala Branch.

                        Also submitted the required documents and application fee of 5900 rupees. After the submitted the amount and documents came to know the loan was rejected from bank side sure location feasibility.

                        After the loan was declined raised the request for my refund amount of application fees. But the bank denied my complete refund amount and only refund 1991 rupees. As the bankside was the loan rejection am supposed to get my full refund amount.

                        File No.[protected] VIJO JOSE[ID:[protected]] [FILE_NO:[protected]]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          K
                          KS2222
                          Dec 10, 2021
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                          Refund was processed by Macarron.in on 22-Nov-2021 and has shared the ARN number. The refund has not been reflected in credit card unbilled transactions. Please help
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rushikeshd
                            from Pune, Maharashtra
                            Dec 10, 2021
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                            Hello,
                            My credit card statement showing deduction of this amount for this month.
                            OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981123001479641) 1, 633.15
                            OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981123001479658)
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Z
                              zakir arts
                              Dec 10, 2021
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                              Address: karimnagar

                              Iam having passion plus bike 2005 it is fininced by scenturion bank sec branch hyderabad i need noc to transfer on my name but as my information the bank is merged with hdfc please provide me the procedure to make my transfer possible soon
                              HDFC Bank customer support has been notified about the posted complaint.
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                                G
                                gnaneshp
                                from puttur, Andhra Pradesh
                                Dec 10, 2021
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                                Address: HDFC karapakam branch, omr, chennai.

                                I have not received PPF welcome kit after opening the account. I have called customer care, but they have asked me to go to bank.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  P
                                  ponduri vinay
                                  from Hyderabad, Andhra Pradesh
                                  Dec 10, 2021
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                                  Address: Khammam Gandhi chowk branch

                                  Plz release my money back
                                  emergency
                                  that is my salary account
                                  how can you hold my money
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Y
                                    yashad sharma
                                    Dec 9, 2021
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                                    I have done 4 transactions of Rs.474/-, Rs.1499/-, Rs.1499/-, Rs.314/-
                                    TOTAL Rs.3786/- through payzapp QR code for Amazon Delivery payment, as payment was failed at same time from Amazon side and in payzapp application showing that payment status SUCCESS but it was failed multiple times on Amazon side. And it is still not refunded to wallet of payzapp, And payzapp transactions showing payment success. Please help me in this matter. Kindly refund my amount Rs.3786/- in my payzapp wallet.

                                    Name: Yashad Sharma
                                    Mobile no: [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dec 25, 2021
                                    Updated by yashad sharma
                                    Still refund not received
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                                      A
                                      a@m@n
                                      Dec 9, 2021
                                      Resolved
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                                      Resolved

                                      Hello sir,

                                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                      Kindly be informed that an amount of Rs 691.66/- deducted from my salary account on 09th Dec 2021 under the name of depository charges OCT-2021. Even before this many times these charges have been deducted from my account.

                                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 691.66/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging. I want refund of all my depository charges till now.

                                      Please do the needful as earliest.
                                      Dec 9, 2021
                                      Complaint marked as Resolved 
                                      My account no. is 50100382612727. Please solved my problem as soo as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
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