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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
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18418
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HDFC Bank reviews & complaints page 175

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K
Krish_2988
from Chennai, Tamil Nadu
Nov 29, 2021
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Payzapp amount deducted from HDFC Debit card but not added to payzapp wallet

Address: Chennai

Please look into below issue.

I have loaded 4213 rs into my PayZapp wallet from my HDFC Debit card and have seen the failure message after this. I see that the amount is debited from my card but is not reflecting on the payzapp wallet balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp wallet or should be refunded to my HDFC Debit card.

I...
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Shaishav Desai
Nov 29, 2021
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Address: BESIDES TAPAS NAGAR, Near New LP Savani School, Palanpor Canal Road

I have claimed the received gift voucher - https://prnt.sc/20y4dzp. But I have not received the ordered coupons yet.

Kindly look into this at the earliest.
HDFC Bank customer support has been notified about the posted complaint.
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    A
    Ankit282k
    Nov 29, 2021
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    I was placing an order on zara india online on 28th Nov 2021 and had opted for payment via upi.
    I then did the payment through google pay for which zara had used citrus payment gateway.
    I did the transaction via [protected]@okhdfcbank and money got debited from my account but zara did not received the amount. Transaction id[[protected]]
    So zara cancelled the order from their side as it keep pending
    I haven’t been initiated a refund.

    Kindly check my concern and give me refund of my money at the earliest.
    +1 photos
    HDFC Bank customer support has been notified about the posted complaint.
    Hi,

    We regret the inconvenience caused. Your transaction with Citrus Txn ID UPI[protected]
    processed on[protected] for Rs. 4590 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday, and bank holidays) from the date of refund.

    Feel free to write to us if any other information is required.

    Regards,
    Citrus Support Team
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      D
      DhivyaChennai
      Nov 29, 2021
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      Address: Chennai

      I am a HDFC customer for years. I was offered preapproved credit card on my net banking. So I’ve applied for it. I didn’t get any calls or messages from HDFC. But suddenly one day I got a mail saying my application is declined. Now I am not able to apply again. I have my salary account with HDFC and I’ve a very good credit score too. Being a preapproved card, I don’t see any valid reason for the decline. I need proper reason on what went wrong.

      Application reference number : 21J[protected]S1
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Akash Buktare
        from Aurangabad, Maharashtra
        Nov 28, 2021
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        Please Refund My Money There is not any reason for Holding my Amount
        This is so urgent because my work is stopped due to this holding

        Funds on Hold
        Account Number: [protected]
        As on Date: 28 Nov 2021
        Amount Held By
        HDFC Bank (for MiREVENUE HOLD THROUGH GEFU): ₹1, 276.87

        Transaction Date : 25/11/2021

        Mobile No. : +91-[protected]

        Give me refund as soon as possible
        +1 photos
        HDFC Bank customer support has been notified about the posted complaint.
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          H
          Hari0107
          Nov 28, 2021
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          Address: Kanpur

          ACH Debit mandate registered for Rs. 35000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93297 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            Jitesh S Jain
            Nov 28, 2021
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            Not received cash back of iPhone 12 mini purchased from Pune. Laptech Solution Pvt Ltd vide invoice no [protected] dated 15/12/2020. Purchased with Hdfc debit card.
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mohey
              from HYDERABAD, Andhra Pradesh
              Nov 28, 2021
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              From 21/10/2021 till now I waiting to open NRI account, all papers as submitted, every time I visit home branch they asking me to wait another week, kindly help, i have tatkal acknowledgment receipt.
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Prince kumar karn
                Nov 27, 2021
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                Resolved

                Hiii good morning sir/mam
                I m parmeshwar karn have a savings account in your HDFC bank for last 3 years
                This letter in regards to the attempt of cash withdrawal date on 14/11/2021 from your bank account number. I had tried to withdraw a sum of 1700 Rs. However amount didn't dispenser from SBI ATM complex D D nagar in gwalior (M.P) and however my account got deducted with amount 1700 rs. On the date 14/11/2021 at approximat 10:00Am and the reference no is 14/11/21 NWD-541919XXXXXX[protected]GWALIOR [protected] 14/11/21 1, 700.00rs
                I request you to kindly have a look into this matter and arrange a refund of amount of 1700.00 rs in my account

                Name : parmeshwar karn
                Account no : [protected]
                +1 photos
                Dec 30, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 29, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Please note the referred amount is credited to your account on 26/11/21.

                -Zubin
                HDFC Bank Customer Assistance
                Resolve this problem today
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                  U
                  Unbeliveaman
                  from Angul, Odisha
                  Nov 27, 2021
                  Resolved
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                  Resolved

                  Sir/Madam
                  I have recharged rs-94 on bsnl number in hdfc mobile banking app but recharged not done yet but in app it is showing success. I want my money back.
                  Ref no :[protected] . Please help me
                  +1 photos
                  Jan 10, 2022
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 29, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please note the referred amount is reversed to your account on 27/11/21.

                  -Zubin
                  HDFC Bank Customer Assistance
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                    D
                    devvkmrh
                    from Bengaluru, Karnataka
                    Nov 27, 2021
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                    Resolved

                    Hello

                    I was contacted by Anjali Sharma from HDFC cancellation dept telling my policy 10023928 which I am not aware having number +91 87505 75769 . She said it is HDFC life assured classic savings plan which was opened on 2014 and I had paid 50K stating it is now lapsed and teminated. I was given phone number of another person Jatin Sharma phone number 82669 85963. He told if I pay50K after approval for opening account I will get 2.8lacs within 90 days. My phone number is not registered anywhere on hdfc website. I believe this is fake . He asked me to send KYC docs and he sent withdrawal form on WhatsApp.
                    Dec 30, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 27, 2021
                    Updated by devvkmrh
                    If I send email to service hdfclife they cannot answer because my email is not registered and if I phone customer care the number is not registered
                    Verified Support
                    Nov 28, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance. HDFC Bank officials or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP, etc. DO NOT share these details with anyone over phone, SMS, or email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      sunnu9
                      Nov 27, 2021
                      Resolved
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                      Resolved

                      I have got a call from HDFC bank for Credit card about a 5 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that.

                      Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
                      This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

                      I am highly disappointed with HDFC bank service and Customer care support.
                      Pathetic pathetic.
                      Dec 30, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 28, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        G
                        GorreySwetha
                        from Nellore, Andhra Pradesh
                        Nov 26, 2021
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                        Hi, i opened my salary account on 1 nov 2021 At HDFC bank but till now welc0me kit not received by post.. How can I track the status and till now I didn't get any SMS about dispatch.. How many days u people take to send the kit..
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          ChinmayAlexandro
                          from Thane, Maharashtra
                          Nov 26, 2021
                          Resolved
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                          Resolved

                          Please let me know the procedure to link Aadhar card to bank account.
                          Dec 3, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
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                            ChinmayAlexandro
                            from Thane, Maharashtra
                            Nov 26, 2021
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                            Resolved

                            Hi,
                            I want to contact customer care of HDFC bank Mumbai branch.
                            Dec 3, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              DjBarman
                              from Kolkata, West Bengal
                              Nov 26, 2021
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                              Resolved

                              Amazon initiated & transferred the refund to my bank account but it's not reflecting. They asked me to contact the bank regarding it. I have been trying to contact HDFC but they are not resolving my issue.
                              The refund reference number is[protected]
                              Kindly look into it & refund the money at the earliest. It's been over a week I haven't got back my money. Please do the needful.
                              Thank you.
                              Nov 26, 2021
                              Complaint marked as Resolved 
                              I contacted HDFC Twitter Support Team and they asked me provide some details related with the order. Now it's fixed. The refund has been credited. Thank you!
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Nov 26, 2021
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                                Resolved

                                Hdfc AQB service charges

                                Hello

                                I have a current account at Hdfc bank and I was informed that AQB non matainence fee is Rs.1500 per quarter however I was charged nearly Rs 7080 as multiple transactions for the 3rd quarter alone (Jul-Sep). Please resolve as soon as possible.

                                PFB the details

                                Cust ID :[protected]
                                Account No : [protected]

                                Attached screenshot of charges...
                                +1 photos
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                                pranav99
                                from Ahmedabad, Gujarat
                                Nov 26, 2021
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                                Address: "dev"moti hanuman street,morbi
                                Website: wrongly dedudt ammount

                                Dear sir
                                i have your hdfc life polici in surendranar branch my annual primium is 50000/- bfore some day they calling me to pay your primium i dont want to continue this polisi so i tell him hold for some time yesterday date of 25/11/2021 they deduct 50000/- in my account without any further information and i stirkly tell that person dont deduct that ammount for some days but they delibaretly do this so i have in a deep trouble for his behaviuor i also tell him that why you do this i also gave him instruction so pls if you gave me back my 50000/- from that firm of surendra nagar thats valuable for me othervise i take legal action for that incident his reprensentiv mobile no is[protected] and her office staff didnt ask even ask me to deduct that ammount in my account ane in that case i dont gave any cheq for polisi payment so look in to this metter and do the needful

                                pranav adroja
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  avinashk2508
                                  from Mysore, Karnataka
                                  Nov 26, 2021
                                  Resolved
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                                  Resolved

                                  Hi Team,

                                  I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                                  Credit card no : last 4 digit 5004
                                  contact no : [protected]
                                  Dec 29, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Nov 26, 2021
                                  Updated by avinashk2508
                                  Hi Team,

                                  I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                                  Credit card no : last 4 digit 5004
                                  contact no : [protected]
                                  Verified Support
                                  Nov 27, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Hi Team,

                                  I'm N.v.v.v.prasad from Andhra pradesh. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                                  Credit card no : last 4 digit 3133
                                  Am writing this because, am not able to use my card for transaction, while I contacted customer care, they told that restructuring is on process, so kindly do the needful on using card.

                                  Card no ending : 0975
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                                    S
                                    Sharath Babu Mahankali
                                    Nov 25, 2021
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                                    Hi
                                    I have received below message.

                                    ACH Debit mandate registered for Rs. 31250.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93971 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

                                    I didn't sign on any e-mandate, this happened without my consent. Please cancel
                                    HDFC Bank customer support has been notified about the posted complaint.
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