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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 175

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A
Anurag7890
from Ghaziabad, Uttar Pradesh
Nov 25, 2021
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I have received a message from HDFC Bank which stating that ACH debit mandate registered for rs 10000 with frequency of ADHO in HDFC Bank. I have not give or sign any mandate. So please look into it and I have attached a screenshot of that msg.
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    M
    Mayu@6260
    from Panvel, Maharashtra
    Nov 25, 2021
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    Address: Panvel

    I have received the massge from hdfc ACH Debit mandate registered for Rs. 11133.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXX34931 for L AND T FINANCE LTD with UMRN No.HDFC[protected].

    I never the registered for ACH
    HDFC Bank customer support has been notified about the posted complaint.
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      Jadeja Arjunsinh
      from Gandhidham, Gujarat
      Nov 25, 2021
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      I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges on 26/10/2021 of Rs. 649, 649, 590 and 17.92 (4 times on same day) and again on 28/10/2021 of Rs.631.07, 531 (2 times on same day) total 3067.99Rrs is deducted from my account.

      I have called customer care and they told me that this amount is deducted because of payment bounce.

      I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is SIP. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

      Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

      Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

      Please please help me resolve this and return my money.
      HDFC Bank customer support has been notified about the posted complaint.
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        K
        kannan kj
        Nov 24, 2021
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        I open and account in HDFC Kallaikurichi
        they post my card and also returned by the mistake of the postman and also I enquire in post office he didn't response well and i went to the bank and ask about this issue and he cant help and he say fault happen in post office how can I help this

        Then I receive pls collect your card in your bank then I go to bank still they didn't have my card. I'm so frustrated I came from Chennai to kallaikurichi only for the card but I didn't get . Then I ask why I receive msg about card to collect and they say he inform you when I get

        then i leave the place still no response from them
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          S
          Shrutî Yadav
          Nov 24, 2021
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          I have opened my insta account on 11th October 2021. But still I haven't received my welcome kit. I visited branch and I have submitted document for my Physical KYC on 22 Oct. After 10 days I revisited my branch they told me your signature is not yet uploaded and address is not verified.
          Than I have completed address verification and uploaded my signature. But still I haven't received my welcome kit.
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Bapihabra
            from Mumbai, Maharashtra
            Nov 24, 2021
            Resolved
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            Resolved

            Dear sir my registered payzapp number is [protected]..I tried to add 348 rupees on 09/11/2021 from my rupay debit card..Money deducted from but not added to payzapp wallet.. Already passed 10 days but refund not credited on my original payment source..
            +1 photos
            Nov 25, 2021
            Complaint marked as Resolved 
            Ghkpsdtyu
            HDFC Bank customer support has been notified about the posted complaint.
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              L
              Lite Yagami
              Nov 24, 2021
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              Address: Bangalore

              I have been facing this issue with my relationship manager from HDFC - HARSHAL. He is highly unprofessional and unresponsive to the calls. This wasn't the case earlier when he was trying to sell different schemes to me. But when it came to resolving an issue related to credit card he doen't respond to message, whatsapp or calls.

              Whenever I try to call him, he never picks up. Such a disgusting guy!
              My previous RM was genuinely helpful and solution oriented and look at this guy, doesn't really care what his clients' expect out of him.

              I am currently an Imperia member so I am highly disappointed with him and the quality of service form HDFC. just because of him I am thinking of switching my account to any other bank.
              HDFC Bank customer support has been notified about the posted complaint.
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                P
                Pranotp
                Nov 24, 2021
                Resolved
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                Resolved

                I've signed in for amazon prime membership on Nov 17 2021. The price of the membership was Rs 129. The order Id is[protected].The membership was cancelled on the same day.Amazon says they issued the refund but hdfc bank has not credited the refund.Here is the reference number 455762.
                +2 photos
                Dec 29, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  L
                  lakshay1164
                  Nov 23, 2021
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                  Amount of rs.442.50 had been deducted on 22 nov 2021 from my savings account.
                  it stated INTER-BRN CASH CHNG INCL GST.
                  I only deposited cash once this month still money is deducted i would like my refund.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    G
                    Gopihdfc
                    Nov 23, 2021
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                    Inter-brn cash chg incl gst

                    I have been charged twice saying INTER-BRN CASH CHG INCL
                    GST what is this charge for & why i have been charge such a high amount of money...
                    +1 photos
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                    R
                    Raveendra Pandey
                    Nov 23, 2021
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                    Address: INDORE, MP

                    I m using credit card from more than 10 years but now the problem of online payment through credit card is increasing day by day, after complain the representative give assurance to resolve in hrs but is not getting rectified even in weeks.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      ad52
                      Nov 23, 2021
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                      I have been charged an incorrect amount of Rs 2500/- on my credit card as Renewal Membership fee on 11th November. I was categorically told that there is no charge associated with the Card when I opened my account 3 years ago.

                      What's more frustrating is that the RM associated with my account only approaches me to sell insurance policies and is never available to solve any problems. She doesn't even bother to respond to queries.

                      Call me back on [protected], I need an immediate resolution to this.

                      Card Holder Name Date Transaction Description RP Amount Cr/Dr Transaction Type
                      ABDULQADIR DULA 11/11/2021 RENEWAL MEMBERSHIP FEE (Ref# 19999999981111999812590) 2500 Dr domestic
                      HDFC Bank customer support has been notified about the posted complaint.
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                        M
                        Manish5609
                        Nov 23, 2021
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                        I have swiped in an restaurant for 8101₹ on 16/11/2021 and they voided in 2 minutes of the transaction and its been 7 days i havent got the refund please help me even restaurant refused to help
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                          N
                          Nagendra0909
                          from Bengaluru, Karnataka
                          Nov 23, 2021
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                          HDFC Bank reversed transaction not credited

                          Address: ITPL Bangalore

                          Sir/Madam, My name is Siva Nagendra Marri, I have HDFC debit card ending with xxxxx6279 (CustId:[protected]. In my debit card RS 7620 was deducted for IRCTC ticket booking . And later it was cancelled due to heavy rains.

                          Yesterday I got a message stating that ' Ur transaction on HDFC BANK DEBIT/ATM Card ending 6279 for Rs.7620 has been credited/reversed by IRCTC11779 on[protected]:19:2239'. But the revised amount is not yet credited...
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                          S
                          sahil_malikk2496
                          Nov 23, 2021
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                          I bought iphone 11 on 12 august from reliance digital store. It was on the offer that I will receive 5000 cashback in 90 days. It has been more than 3 months now but no cashback is received yet.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            D
                            Deepthi Mounika
                            Nov 22, 2021
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                            Address: alakud

                            My voided transaction with bewell hospital at chennai is not yet refunded in my bank account. It has been more than 14 days that I haven't received any kind of refund of my Rs 3, 713 consultation charge, since the doctor wasn't there yet the people in your counter took Rs 3, 713 and later on gave a void transaction receipt.

                            Please look into the matter as soon as possible and get my monry refunded.
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                              Nandini Mopuri
                              from Chikkaballapur, Karnataka
                              Nov 22, 2021
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                              Address: Naidu Stores, Opp Govt Hospital

                              I have paid all my loans, but still there was a negative balance of -298 and there was totally 530.97 is held by bank (MIREVENUE HOLD THROUGH GEFU).Can you please check and release my money as soon as possible.
                              +2 photos
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                                Y
                                yash kumar 1986
                                Nov 22, 2021
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                                Address: HDFC BANK NEAR HERO HONDA CHOWK

                                Very poor service i think Goverment banks are much better then this even tried multiple time in the bank for account opening but no body is responsible and have taken seriously about customer requirement I have bank account in multiple banks but opening account in HDFC BANK is impossible as due to irresponsible staff over there Really very bad service
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  deepaks0405
                                  from Delhi, Delhi
                                  Nov 22, 2021
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                                  I have received this message

                                  ACH Debit mandate registered for Rs. 28740.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX27784 for INNOFIN SOLUTIONS PVT LTD with UMRN No.HDFC[protected].

                                  Please resolve my issues asap.
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We would like to state that the message received pertains to ACH mandate registered on your account. Further, we are arranging for an out call and our official will contact you by November 30, 2021. Request your co-operation and patience in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    S
                                    Siddhartika
                                    Nov 22, 2021
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                                    Address: Garhamafi gauri ganj amethi

                                    I have done my payment of credit card and after month over bank was not providing me NOC. And it is showing my cibil. So kindly request to bank for provide my NOC and remove from my cibil.
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