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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 177

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M
Mohey
from HYDERABAD, Andhra Pradesh
Nov 28, 2021
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From 21/10/2021 till now I waiting to open NRI account, all papers as submitted, every time I visit home branch they asking me to wait another week, kindly help, i have tatkal acknowledgment receipt.
HDFC Bank customer support has been notified about the posted complaint.
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    Prince kumar karn
    Nov 27, 2021
    Resolved
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    Resolved

    Hiii good morning sir/mam
    I m parmeshwar karn have a savings account in your HDFC bank for last 3 years
    This letter in regards to the attempt of cash withdrawal date on 14/11/2021 from your bank account number. I had tried to withdraw a sum of 1700 Rs. However amount didn't dispenser from SBI ATM complex D D nagar in gwalior (M.P) and however my account got deducted with amount 1700 rs. On the date 14/11/2021 at approximat 10:00Am and the reference no is 14/11/21 NWD-541919XXXXXX[protected]GWALIOR [protected] 14/11/21 1, 700.00rs
    I request you to kindly have a look into this matter and arrange a refund of amount of 1700.00 rs in my account

    Name : parmeshwar karn
    Account no : [protected]
    Dec 30, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 29, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Please note the referred amount is credited to your account on 26/11/21.

    -Zubin
    HDFC Bank Customer Assistance
    Resolve this problem today
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      U
      Unbeliveaman
      from Angul, Odisha
      Nov 27, 2021
      Resolved
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      Resolved

      Sir/Madam
      I have recharged rs-94 on bsnl number in hdfc mobile banking app but recharged not done yet but in app it is showing success. I want my money back.
      Ref no :[protected] . Please help me
      Jan 10, 2022
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Nov 29, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Please note the referred amount is reversed to your account on 27/11/21.

      -Zubin
      HDFC Bank Customer Assistance
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        D
        devvkmrh
        from Bengaluru, Karnataka
        Nov 27, 2021
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        Hello

        I was contacted by Anjali Sharma from HDFC cancellation dept telling my policy 10023928 which I am not aware having number +91 87505 75769 . She said it is HDFC life assured classic savings plan which was opened on 2014 and I had paid 50K stating it is now lapsed and teminated. I was given phone number of another person Jatin Sharma phone number 82669 85963. He told if I pay50K after approval for opening account I will get 2.8lacs within 90 days. My phone number is not registered anywhere on hdfc website. I believe this is fake . He asked me to send KYC docs and he sent withdrawal form on WhatsApp.
        Dec 30, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 27, 2021
        Updated by devvkmrh
        If I send email to service hdfclife they cannot answer because my email is not registered and if I phone customer care the number is not registered
        Verified Support
        Nov 28, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance. HDFC Bank officials or representatives will NEVER ask you for your personal information i.e. your card details, passwords, PIN, CVV, OTP, etc. DO NOT share these details with anyone over phone, SMS, or email.

        -Anay
        HDFC Bank Customer Assistance
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          S
          sunnu9
          Nov 27, 2021
          Resolved
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          Resolved

          I have got a call from HDFC bank for Credit card about a 5 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls one my Mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my NAME/CONTACT NUMBER/ADDRESS details. I did that.

          Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you.
          This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline.

          I am highly disappointed with HDFC bank service and Customer care support.
          Pathetic pathetic.
          Dec 30, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 28, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            G
            GorreySwetha
            from Nellore, Andhra Pradesh
            Nov 26, 2021
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            Hi, i opened my salary account on 1 nov 2021 At HDFC bank but till now welc0me kit not received by post.. How can I track the status and till now I didn't get any SMS about dispatch.. How many days u people take to send the kit..
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              ChinmayAlexandro
              from Thane, Maharashtra
              Nov 26, 2021
              Resolved
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              Resolved

              Please let me know the procedure to link Aadhar card to bank account.
              Dec 3, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                C
                ChinmayAlexandro
                from Thane, Maharashtra
                Nov 26, 2021
                Resolved
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                Resolved

                Hi,
                I want to contact customer care of HDFC bank Mumbai branch.
                Dec 3, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
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                  D
                  DjBarman
                  from Kolkata, West Bengal
                  Nov 26, 2021
                  Resolved
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                  Resolved

                  Amazon initiated & transferred the refund to my bank account but it's not reflecting. They asked me to contact the bank regarding it. I have been trying to contact HDFC but they are not resolving my issue.
                  The refund reference number is[protected]
                  Kindly look into it & refund the money at the earliest. It's been over a week I haven't got back my money. Please do the needful.
                  Thank you.
                  Nov 26, 2021
                  Complaint marked as Resolved 
                  I contacted HDFC Twitter Support Team and they asked me provide some details related with the order. Now it's fixed. The refund has been credited. Thank you!
                  HDFC Bank customer support has been notified about the posted complaint.
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                    P
                    Nov 26, 2021
                    Resolved
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                    Resolved

                    Hdfc AQB service charges

                    Hello

                    I have a current account at Hdfc bank and I was informed that AQB non matainence fee is Rs.1500 per quarter however I was charged nearly Rs 7080 as multiple transactions for the 3rd quarter alone (Jul-Sep). Please resolve as soon as possible.

                    PFB the details

                    Cust ID :[protected]
                    Account No : [protected]

                    Attached screenshot of charges...
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                    P
                    pranav99
                    from Ahmedabad, Gujarat
                    Nov 26, 2021
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                    Address: "dev"moti hanuman street,morbi
                    Website: wrongly dedudt ammount

                    Dear sir
                    i have your hdfc life polici in surendranar branch my annual primium is 50000/- bfore some day they calling me to pay your primium i dont want to continue this polisi so i tell him hold for some time yesterday date of 25/11/2021 they deduct 50000/- in my account without any further information and i stirkly tell that person dont deduct that ammount for some days but they delibaretly do this so i have in a deep trouble for his behaviuor i also tell him that why you do this i also gave him instruction so pls if you gave me back my 50000/- from that firm of surendra nagar thats valuable for me othervise i take legal action for that incident his reprensentiv mobile no is[protected] and her office staff didnt ask even ask me to deduct that ammount in my account ane in that case i dont gave any cheq for polisi payment so look in to this metter and do the needful

                    pranav adroja
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      avinashk2508
                      from Mysore, Karnataka
                      Nov 26, 2021
                      Resolved
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                      Resolved

                      Hi Team,

                      I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                      Credit card no : last 4 digit 5004
                      contact no : [protected]
                      Dec 29, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Nov 26, 2021
                      Updated by avinashk2508
                      Hi Team,

                      I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                      Credit card no : last 4 digit 5004
                      contact no : [protected]
                      Verified Support
                      Nov 27, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
                      Hi Team,

                      I'm N.v.v.v.prasad from Andhra pradesh. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

                      Credit card no : last 4 digit 3133
                      Am writing this because, am not able to use my card for transaction, while I contacted customer care, they told that restructuring is on process, so kindly do the needful on using card.

                      Card no ending : 0975
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                        S
                        Sharath Babu Mahankali
                        Nov 25, 2021
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                        Hi
                        I have received below message.

                        ACH Debit mandate registered for Rs. 31250.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93971 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

                        I didn't sign on any e-mandate, this happened without my consent. Please cancel
                        HDFC Bank customer support has been notified about the posted complaint.
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                          B
                          Bhaskar333
                          from Krishnanagar, West Bengal
                          Nov 25, 2021
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                          Address: Plassey nadia West Bengal

                          I opened my new salary account date[protected] The hdfc bank has put a hold on my funds of rupees 1118.70 as hold through gefu, ac number is
                          Account number: [protected]
                          Ifsc: hdfc0001928
                          Branch: krishna nagar
                          The customer service is not able to give any info on this.
                          First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            Mounika jaggumantri
                            Nov 25, 2021
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                            Hi
                            I don't understand why the hdfc bank deducted amb charges for 1 month I.e September 2021 for 5 times and charged me Rs.971 and for October they charged Rs.708 .
                            How could they deduct 5 times for September month amount of 971 Rs without giving any information about that.
                            My customer I'd:70426279
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Anurag7890
                              from Ghaziabad, Uttar Pradesh
                              Nov 25, 2021
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                              I have received a message from HDFC Bank which stating that ACH debit mandate registered for rs 10000 with frequency of ADHO in HDFC Bank. I have not give or sign any mandate. So please look into it and I have attached a screenshot of that msg.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                Mayu@6260
                                from Panvel, Maharashtra
                                Nov 25, 2021
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                                Address: Panvel

                                I have received the massge from hdfc ACH Debit mandate registered for Rs. 11133.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXX34931 for L AND T FINANCE LTD with UMRN No.HDFC[protected].

                                I never the registered for ACH
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Jadeja Arjunsinh
                                  from Gandhidham, Gujarat
                                  Nov 25, 2021
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                                  I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges on 26/10/2021 of Rs. 649, 649, 590 and 17.92 (4 times on same day) and again on 28/10/2021 of Rs.631.07, 531 (2 times on same day) total 3067.99Rrs is deducted from my account.

                                  I have called customer care and they told me that this amount is deducted because of payment bounce.

                                  I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is SIP. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                                  Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                                  Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                  Please please help me resolve this and return my money.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    kannan kj
                                    Nov 24, 2021
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                                    I open and account in HDFC Kallaikurichi
                                    they post my card and also returned by the mistake of the postman and also I enquire in post office he didn't response well and i went to the bank and ask about this issue and he cant help and he say fault happen in post office how can I help this

                                    Then I receive pls collect your card in your bank then I go to bank still they didn't have my card. I'm so frustrated I came from Chennai to kallaikurichi only for the card but I didn't get . Then I ask why I receive msg about card to collect and they say he inform you when I get

                                    then i leave the place still no response from them
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Shrutî Yadav
                                      Nov 24, 2021
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                                      I have opened my insta account on 11th October 2021. But still I haven't received my welcome kit. I visited branch and I have submitted document for my Physical KYC on 22 Oct. After 10 days I revisited my branch they told me your signature is not yet uploaded and address is not verified.
                                      Than I have completed address verification and uploaded my signature. But still I haven't received my welcome kit.
                                      HDFC Bank customer support has been notified about the posted complaint.
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