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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 177

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C
ChinmayAlexandro
from Thane, Maharashtra
Nov 26, 2021
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Hi,
I want to contact customer care of HDFC bank Mumbai branch.
Dec 3, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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    DjBarman
    from Kolkata, West Bengal
    Nov 26, 2021
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    Amazon initiated & transferred the refund to my bank account but it's not reflecting. They asked me to contact the bank regarding it. I have been trying to contact HDFC but they are not resolving my issue.
    The refund reference number is[protected]
    Kindly look into it & refund the money at the earliest. It's been over a week I haven't got back my money. Please do the needful.
    Thank you.
    Nov 26, 2021
    Complaint marked as Resolved 
    I contacted HDFC Twitter Support Team and they asked me provide some details related with the order. Now it's fixed. The refund has been credited. Thank you!
    HDFC Bank customer support has been notified about the posted complaint.
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      Nov 26, 2021
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      Hdfc AQB service charges

      Hello

      I have a current account at Hdfc bank and I was informed that AQB non matainence fee is Rs.1500 per quarter however I was charged nearly Rs 7080 as multiple transactions for the 3rd quarter alone (Jul-Sep). Please resolve as soon as possible.

      PFB the details

      Cust ID :[protected]
      Account No : [protected]

      Attached screenshot of charges...
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      pranav99
      from Ahmedabad, Gujarat
      Nov 26, 2021
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      Address: "dev"moti hanuman street,morbi
      Website: wrongly dedudt ammount

      Dear sir
      i have your hdfc life polici in surendranar branch my annual primium is 50000/- bfore some day they calling me to pay your primium i dont want to continue this polisi so i tell him hold for some time yesterday date of 25/11/2021 they deduct 50000/- in my account without any further information and i stirkly tell that person dont deduct that ammount for some days but they delibaretly do this so i have in a deep trouble for his behaviuor i also tell him that why you do this i also gave him instruction so pls if you gave me back my 50000/- from that firm of surendra nagar thats valuable for me othervise i take legal action for that incident his reprensentiv mobile no is[protected] and her office staff didnt ask even ask me to deduct that ammount in my account ane in that case i dont gave any cheq for polisi payment so look in to this metter and do the needful

      pranav adroja
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        avinashk2508
        from Mysore, Karnataka
        Nov 26, 2021
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        Hi Team,

        I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

        Credit card no : last 4 digit 5004
        contact no : [protected]
        Dec 29, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Nov 26, 2021
        Updated by avinashk2508
        Hi Team,

        I'm Avinash from Karnataka. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

        Credit card no : last 4 digit 5004
        contact no : [protected]
        Verified Support
        Nov 27, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

        -Anay
        HDFC Bank Customer Assistance
        Hi Team,

        I'm N.v.v.v.prasad from Andhra pradesh. My request with regards to HDFC bank credit card payment. Since 3 months I've been following up customer care and sent many emails to "[protected]@hdfcbank.com" for cancel the restructured EMI for my credit card. They are not responding it properly and simply respond, it would resolve in 48 hours. Please look into this issue and resolve ASAP.

        Credit card no : last 4 digit 3133
        Am writing this because, am not able to use my card for transaction, while I contacted customer care, they told that restructuring is on process, so kindly do the needful on using card.

        Card no ending : 0975
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          S
          Sharath Babu Mahankali
          Nov 25, 2021
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          Hi
          I have received below message.

          ACH Debit mandate registered for Rs. 31250.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93971 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

          I didn't sign on any e-mandate, this happened without my consent. Please cancel
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Bhaskar333
            from Krishnanagar, West Bengal
            Nov 25, 2021
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            Address: Plassey nadia West Bengal

            I opened my new salary account date[protected] The hdfc bank has put a hold on my funds of rupees 1118.70 as hold through gefu, ac number is
            Account number: [protected]
            Ifsc: hdfc0001928
            Branch: krishna nagar
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mounika jaggumantri
              Nov 25, 2021
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              Hi
              I don't understand why the hdfc bank deducted amb charges for 1 month I.e September 2021 for 5 times and charged me Rs.971 and for October they charged Rs.708 .
              How could they deduct 5 times for September month amount of 971 Rs without giving any information about that.
              My customer I'd:70426279
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Anurag7890
                from Ghaziabad, Uttar Pradesh
                Nov 25, 2021
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                I have received a message from HDFC Bank which stating that ACH debit mandate registered for rs 10000 with frequency of ADHO in HDFC Bank. I have not give or sign any mandate. So please look into it and I have attached a screenshot of that msg.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Mayu@6260
                  from Panvel, Maharashtra
                  Nov 25, 2021
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                  Address: Panvel

                  I have received the massge from hdfc ACH Debit mandate registered for Rs. 11133.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXX34931 for L AND T FINANCE LTD with UMRN No.HDFC[protected].

                  I never the registered for ACH
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Jadeja Arjunsinh
                    from Gandhidham, Gujarat
                    Nov 25, 2021
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                    I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges on 26/10/2021 of Rs. 649, 649, 590 and 17.92 (4 times on same day) and again on 28/10/2021 of Rs.631.07, 531 (2 times on same day) total 3067.99Rrs is deducted from my account.

                    I have called customer care and they told me that this amount is deducted because of payment bounce.

                    I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is SIP. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                    Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                    Please please help me resolve this and return my money.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      kannan kj
                      Nov 24, 2021
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                      I open and account in HDFC Kallaikurichi
                      they post my card and also returned by the mistake of the postman and also I enquire in post office he didn't response well and i went to the bank and ask about this issue and he cant help and he say fault happen in post office how can I help this

                      Then I receive pls collect your card in your bank then I go to bank still they didn't have my card. I'm so frustrated I came from Chennai to kallaikurichi only for the card but I didn't get . Then I ask why I receive msg about card to collect and they say he inform you when I get

                      then i leave the place still no response from them
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Shrutî Yadav
                        Nov 24, 2021
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                        I have opened my insta account on 11th October 2021. But still I haven't received my welcome kit. I visited branch and I have submitted document for my Physical KYC on 22 Oct. After 10 days I revisited my branch they told me your signature is not yet uploaded and address is not verified.
                        Than I have completed address verification and uploaded my signature. But still I haven't received my welcome kit.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Bapihabra
                          from Mumbai, Maharashtra
                          Nov 24, 2021
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                          Resolved

                          Dear sir my registered payzapp number is [protected]..I tried to add 348 rupees on 09/11/2021 from my rupay debit card..Money deducted from but not added to payzapp wallet.. Already passed 10 days but refund not credited on my original payment source..
                          Nov 25, 2021
                          Complaint marked as Resolved 
                          Ghkpsdtyu
                          HDFC Bank customer support has been notified about the posted complaint.
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                            L
                            Lite Yagami
                            Nov 24, 2021
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                            Address: Bangalore

                            I have been facing this issue with my relationship manager from HDFC - HARSHAL. He is highly unprofessional and unresponsive to the calls. This wasn't the case earlier when he was trying to sell different schemes to me. But when it came to resolving an issue related to credit card he doen't respond to message, whatsapp or calls.

                            Whenever I try to call him, he never picks up. Such a disgusting guy!
                            My previous RM was genuinely helpful and solution oriented and look at this guy, doesn't really care what his clients' expect out of him.

                            I am currently an Imperia member so I am highly disappointed with him and the quality of service form HDFC. just because of him I am thinking of switching my account to any other bank.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Pranotp
                              Nov 24, 2021
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                              I've signed in for amazon prime membership on Nov 17 2021. The price of the membership was Rs 129. The order Id is[protected].The membership was cancelled on the same day.Amazon says they issued the refund but hdfc bank has not credited the refund.Here is the reference number 455762.
                              Dec 29, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 24, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                lakshay1164
                                Nov 23, 2021
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                                Amount of rs.442.50 had been deducted on 22 nov 2021 from my savings account.
                                it stated INTER-BRN CASH CHNG INCL GST.
                                I only deposited cash once this month still money is deducted i would like my refund.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Gopihdfc
                                  Nov 23, 2021
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                                  Inter-brn cash chg incl gst

                                  I have been charged twice saying INTER-BRN CASH CHG INCL
                                  GST what is this charge for & why i have been charge such a high amount of money...
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                                  Raveendra Pandey
                                  Nov 23, 2021
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                                  Address: INDORE, MP

                                  I m using credit card from more than 10 years but now the problem of online payment through credit card is increasing day by day, after complain the representative give assurance to resolve in hrs but is not getting rectified even in weeks.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    ad52
                                    Nov 23, 2021
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                                    I have been charged an incorrect amount of Rs 2500/- on my credit card as Renewal Membership fee on 11th November. I was categorically told that there is no charge associated with the Card when I opened my account 3 years ago.

                                    What's more frustrating is that the RM associated with my account only approaches me to sell insurance policies and is never available to solve any problems. She doesn't even bother to respond to queries.

                                    Call me back on [protected], I need an immediate resolution to this.

                                    Card Holder Name Date Transaction Description RP Amount Cr/Dr Transaction Type
                                    ABDULQADIR DULA 11/11/2021 RENEWAL MEMBERSHIP FEE (Ref# 19999999981111999812590) 2500 Dr domestic
                                    HDFC Bank customer support has been notified about the posted complaint.
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