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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 178

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R
ravindranathvelugula
from Bengaluru, Karnataka
Nov 20, 2021
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Address: Bengaluru
Website: HDFC Bank

I have activated DND multiple times and I have informed bank tele-callers that I don't need any load. But they have decided that I am running my life on loads only and they want to suck my money. Today I have received calls within 12minuts from same bank. It appears to me that the bank doesn't have any process of DND, no ethics of honoring customer's requests nor any sense o[censored]nderstanding of issue.
Dec 27, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    V
    Vegulla Rambabu
    from Hyderabad, Telangana
    Nov 19, 2021
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    HDFC Bank — Hdfc bank ach debit return charges

    I have salary account with hdfc bank. I have started with sip in mutual funds on Wednesday of every Month But Suddenly have been charged ACH debit return charges of Rs 531 and Rs 590 on 27 Oct 2021 for a single transaction. Also I have requested to cancel this ACH at least 2 weeks before 27th Oct 2021.

    I would like to know why these charges are levied on a cancelled ACH. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip.

    HDFC bank has to return this money. There was no intimation from the bank/mutual fund AMC on the consequences of not keeping sip amount in account though the ACH has been cancelled in advance.

    Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same and also stop the ACH as and when I ask to do so. Heights of fraud. Also You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

    Please please help me resolve and return my money at the earliest

    HDFC account no [protected]

    Thanks and Regards
    Rambabu
    HDFC Bank customer support has been notified about the posted complaint.
    Nov 24, 2021
    Updated by Vegulla Rambabu
    Is there any update on this.

    Regards,
    Rambabu
    Dec 08, 2021
    Updated by Vegulla Rambabu
    Irresponsible and illogical justifications are given by HDFC.

    We wish to inform you that presentation of transaction is purely depends upon user/beneficiary company.

    Does this mean the beneficiary can present a transaction as and when they want to?
    Dec 14, 2021
    Updated by Vegulla Rambabu
    No action taken till now. There is no response except the below statement.

    "We wish to inform you that presentation of transaction is purely depends upon user/beneficiary company."

    Regards, Rambabu
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      K
      kashan2999
      from Kanpur, Uttar Pradesh
      Nov 19, 2021
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      Hi Team,

      We are very disappointed with the bad experience with this three deduction from my hdfc bank account total 1947/- rs debited on same day. the account was zero balance salary account and first time these deduction happen without any notification.

      i want to refund my amount back this is very bad experience by hdfc bank more 6 years i was used this account and Credit card as well and always deposit cc payment before due date.

      Kindly look into and refund the amount you deducted on the name of minimum balance not maintained.

      Thanks
      kashan
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Madhwan Phadtare
        Nov 19, 2021
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        Address: Bhopal

        I am Madhwan a 19-year-old by my father opened my child account in hdfc bank shivpuri mp and done a deposit of 20 k inr when I was under 18 then my father was caretaker of my account and when I grew up then they blocked the account and we have submitted many forms in the bank to unblock the amount but they just submit the form every time and doesn't do anything I am a student and I don't live with my parents in Shivpuri so I cant go to the bank daily it been almost 1.5 years since the amount is blocked a just want to unblock the amount
        As a student I am living in bhopal doing my undergrad here so several times I visit the bank they always say it will take almost 10-15 days and you have to come daily to the bank.
        Is that a way of solving an issue by the private bank they are not giving me back my money
        HDFC Bank customer support has been notified about the posted complaint.
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          J
          Jagadeesh12341234
          from Namakkal, Tamil Nadu
          Nov 19, 2021
          Resolved
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          Resolved

          Address: Namakkal

          Repo agency tarcher to me harse call to me my name full damage in my family, request 6 months time for repayment,
          Dec 25, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Nov 19, 2021
          Updated by Jagadeesh12341234
          Urgent needful help
          Verified Support
          Nov 20, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            S
            sanvidco
            from Mumbai, Maharashtra
            Nov 19, 2021
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            I have applied 2-3 times for HDFC Priority Pass against my HDFC Business regalia Card, last four digits ending with 7382.

            I have not yet received the same, where as i have been holding the credit card for last 5 years
            HDFC Bank customer support has been notified about the posted complaint.
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              D
              Diptayan
              from Bhubaneswar, Odisha
              Nov 19, 2021
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              I was aware of the fact that it is a salary account and I don’t have to maintain any minimum balance as far as salary is getting credited. Currently after I have made this account as my salary account in my current company and amount of Rs 3009 has been charged in total including AMB charges and Debit card annual fee charges.

              I have never been informed that this would be charged due to lack of funds, I will raise a complaint to consumer court if the amount is not returned and eventually will close the account if no action is taken on this issue and will eventually never apply for SIP or Mutual funds in this bank.If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same.

              Need strict action on this issue and want my charges reversed.

              Total amount-Rs 3009

              Account no- [protected]
              Name-Diptayan Bhunia
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Abdul_Rahman_Khan
                Nov 19, 2021
                Resolved
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                Address: Taiba house taloli padgha bhiwandi Thane Maharashtra

                Dear customer care,

                Without any information bank has deducted 905.90 INR from my account. I want my money back and the reason also why it is deducted.

                Kindly reply as soon as possible

                Hdfc account details :-
                Name :- Abdul Rahman Khan
                Ac. No. :- [protected]
                IFSC Code :- HDFC0004696
                Branch :- Padgha
                Customer id :[protected]

                Transaction details :-
                Reference number : MIR[protected]
                Narration : .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
                Deducted date : 17/11/2021
                Amount : 905.90 INR

                I am waiting for reply.
                Nov 19, 2021
                Complaint marked as Resolved 
                I hadn't receive any msg or email its totally wrong, Please resolve ASAP.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Abdul_Rahman_Khan
                  Nov 19, 2021
                  Resolved
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                  Address: Taiba house taloli padgha bhiwandi Thane Maharashtra

                  Dear customer care,

                  Without any information bank has deducted 3.54 INR s from my account. I want my money back and the reason also why it is deducted.

                  Kindly reply as soon as possible

                  Hdfc account details :-
                  Name :- Abdul Rahman Khan
                  Ac. No. :- [protected]
                  IFSC Code :- HDFC0004696
                  Branch :- Padgha
                  Customer id :[protected]

                  Transaction details :-
                  Reference number : MIR[protected]
                  Narration :INST-ALERT CHG INC GST JUL-SEP2021-MIR[protected]
                  Deducted date : 12/11/2021
                  Amount : 3.54 INR

                  I am waiting for reply.
                  Nov 19, 2021
                  Complaint marked as Resolved 
                  This is also wrong I hadn't receive any email or calls.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Abdul_Rahman_Khan
                    Nov 19, 2021
                    Resolved
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                    Resolved

                    Address: Taiba house, taloli padgha bhiwandi Thane Maharashtra

                    Dear customer care,

                    Without any information bank has deducted 350.06 rs from my account. I want my money back and the reason also why it is deducted.

                    Kindly reply as soon as possible

                    Hdfc account details :-
                    Name :- Abdul Rahman Khan
                    Ac. No. :- [protected]
                    IFSC Code :- HDFC0004696
                    Branch :- Padgha
                    Customer id :[protected]

                    Transaction details :-
                    Reference number : MIR[protected]
                    Narration : .DC INTL POS TXN MARKUP+ST[protected]MIR[protected]
                    Deducted date : 10/11/2021
                    Amount : 350.06 INR

                    I am waiting for reply.
                    Nov 19, 2021
                    Complaint marked as Resolved 
                    No its totally wrong my complaint is not resolved.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      R
                      rthorat136
                      from Dombivli, Maharashtra
                      Nov 19, 2021
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                      Address: Thane

                      Hi
                      I registered my account with HDFC with the help of employee in my work place for zero salary account and they confirmed me that after certain process my account will be a zero salary account. Yesterday I got charged 2500 for non maintaince of minimum balance charges and my it was automatically converted into saving account. I need my amount to be refunded.
                      I don't find it's my fault and I am liable to pay this big amount. Really pathetic service of HDFC Bank.
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        shiv123495
                        Nov 19, 2021
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                        Hi,

                        I just received a message from AD-HDFCBK stating— ACH Debit mandate registered for Rs. 25000.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXXX1166 for IDFC FIRST BANK LIMIIITED with UMRN No.HDFC[protected].

                        Please check as I am not aware if any such transaction. I did not initiate this nor I authorize any. Please check asap
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          ashish xavier
                          Nov 18, 2021
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                          Hi,

                          I have received that my renewal credit card is dispatched, but I did not get it and suddenly got the message that its not deliverable, how will I get the same also I changed my mailing address too for easy delivery
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Ruturaj_Samantaray
                            Nov 18, 2021
                            Resolved
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                            Resolved

                            I purchased an Samsung TV almost 3 months back using my hdfc debit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't received my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.
                            Dec 29, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the offer details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Magudeshwaran1999
                              from Erode, Tamil Nadu
                              Nov 18, 2021
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                              5 Oct 2021
                              The hdfc bank has put a hold on my funds of rupees 1056.6 as mi revenue hold through gefu and my minus balance 556, ac number is
                              Account number: [protected]
                              Ifsc: HDFC0001871
                              Branch: PERUNGALATHUR
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Punnam Chander Asam
                                Nov 18, 2021
                                Resolved
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                                Resolved

                                Address: Email

                                This is you HDFC bank?
                                +1 photos
                                Dec 25, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 21, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Zubin
                                HDFC Bank Customer Assistance.
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                                  2
                                  23196
                                  from TIRUCHIRAPPALLI, Tamil Nadu
                                  Nov 18, 2021
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                                  How to transfer money from old to new HDFC Food Plus card?
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    R
                                    r1464
                                    from Sirsa, Uttar Pradesh
                                    Nov 18, 2021
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                                    Address: Hdfc bank ltd srb building janta bhawan road sirsa

                                    Airway bill number is[protected] in the name of Ravi Kumar Kakkad from Acer India Private Limited. I requested one laptop from HDFC Bank Limited in the above that consignment will be delivered today and I have received call from Mr Kuldeep he said that he can deliver laptop at 7:30 in evening. We had visited Bank princess with sad laptop and provided me consignment documents. I have checked the consignment documents and affix my stamp and signature done on the the delivery sheet. He told me to write my name on the consignment above signature but I have fit my name Stamp on that. Then he start misbehaving with me in front of my team members. I am working as branch manager and understand the criticality of delivery. But Kuldeep start abusing and misbehaving and taken back consignment and not delivered to me. That not the right behavior of your staff and not the right time to deliever the consignment. I want strict action against the said staff and all action should be posted to me. I have also written my remarks on the delivery sheet which I have a copy with me and can share the same once demanded.

                                    Thanks
                                    Ravi Kakkar
                                    Branch Manager
                                    HDFC BANK Ltd
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Pls ignore as belongs to safeexpress.com
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                                      Gs Purushotham
                                      Nov 18, 2021
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                                      This regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account.

                                      I'm really frustrated on chasing bank officials . The issue started when I changed my address and account to Karimnagar.

                                      When the issue was reported to Karimnagar Bhagat Nagar Branch, I received reply from the Branch that it will be resolved in 3-4 business days but after 15 days also still facing the same issue.
                                      and followed-up with them several times but still not resolved.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Gs Purushotham
                                        Nov 18, 2021
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                                        Address: Thirunal nagar ,Karimnagar

                                        This regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account.

                                        I'm really frustrated on chasing bank officials . The issue started when I changed my address and account to Karimnagar.

                                        When the issue was reported to Karimnagar Bhagat Nagar Branch, I received reply from the Branch that it will be resolved in 3-4 business days but after 15 days also still facing the same issue.
                                        and followed-up with them several times but still not resolved.

                                        I never thought this kind of customer service from HDFC bank as I have this account from the past 12 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.
                                        HDFC Bank customer support has been notified about the posted complaint.
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