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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 178

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M
Manish5609
Nov 23, 2021
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I have swiped in an restaurant for 8101₹ on 16/11/2021 and they voided in 2 minutes of the transaction and its been 7 days i havent got the refund please help me even restaurant refused to help
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    Nagendra0909
    from Bengaluru, Karnataka
    Nov 23, 2021
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    HDFC Bank reversed transaction not credited

    Address: ITPL Bangalore

    Sir/Madam, My name is Siva Nagendra Marri, I have HDFC debit card ending with xxxxx6279 (CustId:[protected]. In my debit card RS 7620 was deducted for IRCTC ticket booking . And later it was cancelled due to heavy rains.

    Yesterday I got a message stating that ' Ur transaction on HDFC BANK DEBIT/ATM Card ending 6279 for Rs.7620 has been credited/reversed by IRCTC11779 on[protected]:19:2239'. But the revised amount is not yet credited...
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    sahil_malikk2496
    Nov 23, 2021
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    I bought iphone 11 on 12 august from reliance digital store. It was on the offer that I will receive 5000 cashback in 90 days. It has been more than 3 months now but no cashback is received yet.
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      Deepthi Mounika
      Nov 22, 2021
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      Address: alakud

      My voided transaction with bewell hospital at chennai is not yet refunded in my bank account. It has been more than 14 days that I haven't received any kind of refund of my Rs 3, 713 consultation charge, since the doctor wasn't there yet the people in your counter took Rs 3, 713 and later on gave a void transaction receipt.

      Please look into the matter as soon as possible and get my monry refunded.
      HDFC Bank customer support has been notified about the posted complaint.
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        Nandini Mopuri
        from Chikkaballapur, Karnataka
        Nov 22, 2021
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        Address: Naidu Stores, Opp Govt Hospital

        I have paid all my loans, but still there was a negative balance of -298 and there was totally 530.97 is held by bank (MIREVENUE HOLD THROUGH GEFU).Can you please check and release my money as soon as possible.
        HDFC Bank customer support has been notified about the posted complaint.
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          yash kumar 1986
          Nov 22, 2021
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          Address: HDFC BANK NEAR HERO HONDA CHOWK

          Very poor service i think Goverment banks are much better then this even tried multiple time in the bank for account opening but no body is responsible and have taken seriously about customer requirement I have bank account in multiple banks but opening account in HDFC BANK is impossible as due to irresponsible staff over there Really very bad service
          HDFC Bank customer support has been notified about the posted complaint.
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            D
            deepaks0405
            from Delhi, Delhi
            Nov 22, 2021
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            I have received this message

            ACH Debit mandate registered for Rs. 28740.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX27784 for INNOFIN SOLUTIONS PVT LTD with UMRN No.HDFC[protected].

            Please resolve my issues asap.
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We would like to state that the message received pertains to ACH mandate registered on your account. Further, we are arranging for an out call and our official will contact you by November 30, 2021. Request your co-operation and patience in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              S
              Siddhartika
              Nov 22, 2021
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              Address: Garhamafi gauri ganj amethi

              I have done my payment of credit card and after month over bank was not providing me NOC. And it is showing my cibil. So kindly request to bank for provide my NOC and remove from my cibil.
              HDFC Bank customer support has been notified about the posted complaint.
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                burhaan
                Nov 22, 2021
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                I applied for home loan thru NetBanking and I got a call back from the HDFC bank executive and they told that I'm eligible for the home loan. Before processing further steps they told me to pay 3500 rupees as processing fee. Today I got a mail from HDFC bank that I'm not eligible for home Loan as my credit score is to too low.

                I have requested the refund amount which I have paid, but they refused to pay
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 23, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                -Anay
                HDFC Bank Customer Assistance
                Nov 29, 2021
                Updated by burhaan
                Any update on the issue? I have been waiting since once week and there is no response.
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                  Purnilkanta
                  from Thoubal, Manipur
                  Nov 22, 2021
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                  Hi, i have received a message regarding my hdfc account [protected] "ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX91486 for Groww with UMRN No.HDFC[protected]."
                  Please cancel the debit process
                  HDFC Bank customer support has been notified about the posted complaint.
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                    appalanaidu gandi
                    Nov 22, 2021
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                    I am an HDFC bank credit cardholder. One assist membership is included while taking the credit card without properly informing that it is included. This has been done on 18-March-2021. It got renewed again after one year. I would like to cancel this One assist membership and stop this auto-renewal. Please do the needful.

                    OneAssist Membership id: [protected]
                    Name :- Appala Naidu Gandi (Diners club)
                    Mobile No. :- [protected]
                    Credit Card Number Ending :- 0373
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Purusharth Chandrayan
                      Nov 22, 2021
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                      Dear HDFC Team,
                      I got this sms yesterday(21 Nov 2021 18:50) stating that
                      ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93275 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

                      I have never opted for this nor do I know that how can it be enabled without my permission.
                      I ask you to cancel this as soon as possible.

                      And for future, please atleast inform me before enabling any services.

                      Thank you
                      Purusharth Chandrayan
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Vikas Sharma369369
                        from Jodhpur, Rajasthan
                        Nov 22, 2021
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                        Address: jaipur

                        Dear team i have credit card ending with 5546 from more then 3 years and i am regularly paying all my dues timely .
                        Recently due to my medical condition i forgot to pay full amount of bill outstanding . i paid maximum amount but still i was charged for approx 4500 finance charges in last konth statement and 600 over limit charges .
                        i had not received any call or any sms regarding outanding late bill but charged such amount without any prior notice.
                        please reverse as soon as possible else will look other ombusmend resolutions

                        Regards
                        Vikas sharma
                        [protected]
                        card :: ***5546
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Shankara Chary
                          from Hyderabad, Telangana
                          Nov 21, 2021
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                          Hi Team,

                          This is Shankarachary R having customer ID: 45685460. I have applied for IPO on November 2nd for Sigachi Industries. I got a notification on November 10th that IPO is not allotted to me. But from till today i.e, 21/11/2021 my money is not yet unblocked/revoked/released and still under hold. I also requested the same from HDFC bank about this. But they mentioned to self revoke using UPI. I have contacted UPI customer care about the same, they mentioned that they're the gateway for customers and banks. Bank only can authorize to revoke/unblock/release the amount. I also checked related issues reference that how they get solutions. I also got to know that banks only can authorize to release/revoke/unblocked the amount. But the bank is not taking any kind of action and misleading me with incorrect answers.

                          Please do the needful
                          HDFC Bank customer support has been notified about the posted complaint.
                          Nov 21, 2021
                          Updated by Shankara Chary
                          Blocked amount RS: 14670
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                            Abhisek_Sahu
                            Nov 21, 2021
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                            I have bought my iphone 12 and iWatch 6 with hdfc credit card on 7th and 8th August 2021 in imagine store and reliance digital Bangalore. As mentioned by hdfc bank (To receive cashback of 6000 + 3000 within 120 days from the transactional month end) i haven’t received my cashback till now. I have asked in imagine store and reliance too, they said to check with bank.

                            Hope this issue gets resolved and cashback will be credited as soon as possible.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              prashantjsr0
                              from JAMSHEDPUR, Jharkhand
                              Nov 21, 2021
                              Resolved
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                              Resolved

                              Claim for Refund of Charges cut - SI FAIL DUE TO INSUFF BAL

                              Dear HDFC Bank,

                              INR 236 has been deducted from my account without any intimation/approval. hereby I request you to kindly refund the same asap.

                              Account No. [protected]
                              Customer Id. 63192190
                              Date of Deduction. 10th Nov 2021
                              Narration. SI FAIL DUE TO INSUFF BAL
                              Ref No. MIR[protected]
                              Amount. 236...
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                              UmangGoel
                              Nov 21, 2021
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                              This is just the worst. By every day passing, HDFC is being totally trash with their service.

                              I recently applied for a credit card, assisted by a bank representative. I was told that I can do it and my salary was good. First they declined it, the after 3-4 complaints I got no response.

                              I am already a HDFC customer, and was told that I already have give then address proof, so I don't need to submit again.

                              But HDFC, is being worst and making a customer do the whole process to go to bank, submit paper and all. This is the worst service when they all things all digital.

                              My last 2 complaints are not resolved, I have no way of calling HDFC, because they just avoid customers.

                              Worst bank and service ever. :) I am a customer, not your slave that I would cry for your credit card. Kindly keep it to yourself now, there are many banks giving credit cards, wth better service an faster too. You all just call when you want customer to apply, then disappear.

                              Shame on you HDFC.

                              I cannot ask for a resolution now. As HDFC will avoid again.

                              Regards,
                              Umang
                              HDFC Bank customer support has been notified about the posted complaint.
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                                TheSunil
                                Nov 21, 2021
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                                Address: Magar wasti near VP college Vaijpaur, Yeola Road, Gurudatta Xerox, Aurangabad

                                Hi,

                                HDFC bank vaijapur have very toxic people who are -
                                1. Not willing to help
                                2. No willing to work
                                3. Providing forged information
                                4. No understanding problem at all
                                5. Not behaving properly

                                These employees needs retraining.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  twisty1
                                  from Barnala, Punjab
                                  Nov 20, 2021
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                                  Resolved

                                  I have received this message
                                  Ur transaction on HDFC Bank DEBIT/ATM Card ending 8553 for Rs. 151175.09 has been credited/reversed by EMIRATES on[protected]:05:15:16

                                  but no money credit to my account
                                  Nov 21, 2021
                                  Complaint marked as Resolved 
                                  sometimes credit/reverse transaction takes 48hrs. My issue has been resolved today
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    twisty1
                                    from Barnala, Punjab
                                    Nov 20, 2021
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                                    I got the message below

                                    Ur transaction on HDFC Bank DEBIT/ATM Card ending 8553 for Rs. 151175.09 has been credited/reversed by EMIRATES on[protected]:05:15:16

                                    but still my account balance is not credited with the amount, kindly help.
                                    HDFC Bank customer support has been notified about the posted complaint.
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