HDFC Bank Complaints & Reviews

Dear Sir,
I swiped my debit card in a super market on 3 March 2022 for Rs 983 first transaction timed out and again swiped in another machine it got successful. For the first timed out transaction I could see a credit in my statement and On 05-March-2022 I saw a MCTF Transaction for Rs 983 (debit) in my statement in the name of the same super market where I used my card on 3rd March 2022. I raised a complaint (ref no:- CHNC[protected]) on[protected] still no action taken, I went to super market and checked their statement there is no such transaction on the day i.e.[protected], Today[protected] again I called HDFC customer care for the status of my complaint but they said its still in logged in state. no actin has been taken where in initially they said within 5 days the amount will get settled. Upon this the customer care person have no idea and said it will take 50 days for the solution.

Amounting to Rs. 30550 has been shown in minus in my hdfc account. no body from hdfc is able to help me out with the details that why this amount is on hold??? who have holded the amount? i had 2 loans running for which emi was getting deducted from my hdfc account. Nissan Financial and Kotak Mahindra. who have charged/levied what amount to me?? please tell me the amount of both which is levied by them. why your customer care team never gives a satisfactory answer once and for all with all the details??? also please note that Nissan has already waived of Rs. 7020 which was levied to me for bounces charges, i have also emailed to nissan keeping hdfc in cc. Please look into it. please tell me what amount to be paid to whome so that i can pay them and you guys can stop showing my account in minus and release the funds that has been holded by you towards my account.. PLEASE HELP otherwise i will file a case against HDFC for not giving me the complete details, for not helping customer and for the unnecessary harasment. My Customer Id is 59571838 in the name of kanika goswami

My account has been debited since long time (more than 6 months now) with Rs.531.00 for "AMB CHRG INCL ST & CESS" for without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happening since long time with me and I was not aware. This is not acceptable at all. I don't know why HDFC is charging this much amount. I can see my monthly average balance 10K and above and still HDFC is charging 531..this is strange isn't it??. I need a help here to get refund my all debited amount. Kindly process the refund for all these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

Amazon issue the refund with I'd[protected] and still the amount is not received though crossed maximum number of days told

I ordered mobile phone using Amazon app, and pay 19999 rs by debit card but i cancel order. refund is not received in my account my name is ravi kumar devanda and contact number [protected] please solve this problem

Hello team
Hdfc gave me such a bad experience. They deducted my 531₹ without any prior information. I did a transaction of ₹113 from my account in evening today and they deducted a amount of ₹531 in evening only. Just ₹5 was less from my minimum balance. I was shocked when I checked my amount it was 500 rupees less I had no idea I thought I will put back ₹5 in my account at night . Then I checked my bank statement . My account was having ₹9464 something. And googled it why it's happening. It was a shock for me like is this a joke or what. It's a hard earned money and they are deducting it like it's there. I want my money at any cost . Otherwise I will take next step.

Please return my ACH debit return charge

I get a message from a person who said he is in GBIC, yesterday, 15th March, for refund of my HDFC Life Insurance policy No.21501207, Classic assured plan.

[3/14, 11:04] +[protected]: To
The GBIC AND HDFC LIFE INSURANCE COMPANY LTD.
I AM A POLICY HOLDER IN HDFC LIFE INSURANCE COMPANY LTD..
MY POLICY NO.- ...
POLICY ISSUED DATE .- ...
PLAN NAME .- CLASSIC ASSURED PLUS
I AM NOT COUNTINUE THIS POLICY BECAUSE I AM SUFFERING WITH MY FINANCIAL LOSS, AND NOW MY RETIREMENT TIME I HAVE TO NEED MONEY FOR MY REST OF LIFE MY INVESTMENT IS ONLY 50K IS A SINGLE PREMIUM AND ACCORDING TO SINGLE PREMIUM NOW MY RETURNS IS 1, 58, 850
PLEASE TRANSFER MY RETURNS IN MY ACCOUNT
ACC. NO. -
IFSC CODE .-
BANK -
BRANCH ADD.-
[3/14, 11:07] +[protected]: At the end of page please atteched with ur signature mam
[3/14, 11:08] +[protected]: Thanx regards V. S. NARENDRA CHANDRA
[3/14, 12:37] +[protected]: Mam clear this file today because fir Holi then March closing
[3/14, 12:38] +[protected]: Holiday's
[3/14, 12:38] +[protected]: So pls think about this...
[3/14, 12:41] +[protected]: With in 30 minutes sab complete ho jayega ...pls give me 30 minutes only .

Please find enclosed the application letter I was told to file.

After I sent the application on what's app (mobile no +[protected] the application(letter enclosed), i receive the following what's app message.

[3/14, 12:48] +[protected]: Please make the payment 24840
[3/14, 12:49] +[protected]: And send me the screenshot for the confirmation

Second mobile number +[protected] sends me the following message,

'File process and refund process karne ko. Refundable hai ye aap ka"

I was asked to make the payment to,

IFSC code .. INDB0000114
A/C ..[protected]
Bank .. IndusInd
Name .. GBIC Services (Amit Sharma)
Branch: Baraily UP

After I make this payment of 24800/-(confirmation attached), the next message comes as following,

[3/14, 15:36] +[protected]: BIG OPPORTUNITY FOR YOU.
HDFC LIFE INSURANCE COMPANY LTD. GIVES YOU A OFFER FOR YOUR POLICY WITHDRAWAL
OFFER - FIRST AND LAST PRIMIUM PAYMENT OPPORTUNITY...
IF YOU ARE PAYING YOUR LAST PRIMIUM AMOUNT 50, 000 THROUGH GBIC BECAUSE UR LAST PRIMIUM DATE IS 23 MARCH 2022
THEN YOU ARE GETTING YOUR HALF MATURITY AMOUNT IS 4, 75, 980
[3/14, 15:38] +[protected]: IF YOU ARE PAYING 50 THOUSAND SO OFFER IS APPLICABLE AND DON'T NEED TO PAY ANY AMOUNT FOR TRANSFER
[3/14, 15:39] +[protected]: BUT IF YOU ARE COUNTINUE YOUR WITHDRAW 1, 58, 850
SO YOU NEED TO PAY 18900 FOR TRANSFER

Another HDFC life insurance agent mobile no+[protected], sent me the following message.

[3/14, 16:42] no+[protected]: Ye jaida best hai mam aap ke liye
[3/14, 16:43] no+[protected]: Koi problem nahi hoga main Handel kar lunga

Again I made the payment of 50, 000/- to,

IFSC code .. INDB0000114
A/C ..[protected]
Bank .. IndusInd
Name .. GBIC Services (Amit Sharma)
Branch: Baraily UP

Once I did that ( attachment enclosed), the next message on WhatsApp is as follows,

[3/15, 14:32] +[protected]: But aapki policy mai agent code lga hua aapka 4, 76, 000 ka 40% commission ja rha h direct uske account mai..
[3/15, 14:33] +[protected]: Hame ye code remove krana hoga..
[3/15, 14:33] +[protected]: Jisse use koi commission na jaye or aapka apke account mai phuche..
[3/15, 14:34] +[protected]: Iske liye ik NOC lagegi ...jiske charges honge approx 22 thousand
[3/15, 16:14] +[protected]: Because kisi ko 2.37 lakh as a commission dene se accha aap NOC clear kra le ..only 22 thousand nd this is also refundable amount
[3/15, 16:28] +[protected]: Mujhe kal aapka transfer krana h please jaldi btaiyega mam

And from the second mobile is as follows,

[3/14, 16:44] +[protected]: Koi problem ni hai with in 3 days sab refund ho jayega
[3/14, 16:44] +[protected]: Main follow kar lunga aap unse baat kar ke process karva lo
[3/14, 16:46]. +[protected] Everything in my hand so dont worry. Main within 3 days aap total file clear karva dunga.

I again made the payment of 25300/- to,
IFSC code .. INDB0000114
A/C ..[protected]
Bank .. IndusInd
Name .. GBIC Services (Amit Sharma)
Branch: Baraily UP

After making the following amount of 50000/-, 24840/-, and 25, 300/-, to the above mentioned account number, I get a message today from mobile number +[protected]

NPCI BOND - 46, 000
TRANSFER SLOT CHARGES - 12, 280
NPCI BOND AMOUNT IS TOTALLY REFUNDED IF YOU WANT OTHERWISE USE TO PURCHASE IPO HDFC WILL HELP YOU AND SLOT CHARGES IS HALF REFUNDED OF HALF IS PAYABLE...

And from the second mobile number,

"[3/16, 09:04] +[protected]: Hello mam, Good morning
Aap ka payment aaj transfer hona hai.aap ka ek slot fee's and NPCI bond dono pending hai abhi.
Aap ki GBIC valo se baat ho toh kar ke ye sab 4 baje se pehle clear karva lo. Ku ki aap ka payment aaj transfer hoga 4 baje ke baad.
Agar ye clear nahi hua toh payment transfer nahi ho payega.
[3/16, 09:09] +[protected]: Maturity amount-4, 57, 980/-
Amount- 24, 840/-
Amount- 50, 000/-
Amount- 25, 300/-
This all amount refund today aur tomorrow.

Before credit please clear Slot fee's & NPCI bond.
Both amount refundable."

I have not gone ahead with this bond as suggested by them, and have not made any payment.
I want refund of my money, 50000/-, 24840/-, and 25, 300/-, which I paid yesterday, 15th March '22, details attached below.

The mobile no of the persons concerned are, +[protected] and
+[protected].

Looking forward to your cooperation.
Thanking you,
Mita Roy.

I have approached home loan transfer through online, executives asked to upload necessary documents, i have uploaded, then they came to physical verification, after i have paid initial payment of Rs. 1180/-

now the executives told that amnot eligible for loan

i need my initial paid amount, why they are not checked if am eligible for loan or ineligible before starting the loan process?

First of all, this company has put so many fees for maintaining the policy without much return; and on top of it, after maturity they are asking to furnish KYC detail rather than transferring the maturity amount to the bank, they were taking the money from.

Why didn't they ask this information in last 5 years where money was helping their profitability.

When I raised this to one of the agent, I was told that easy option is to buy new policy; this is so ridiculous.

Hi, i am getting unwanted calls from HDFC Bank on personal loans etc.

It was escalated many times but no use.

Hi i m Lamminlal Vaiphei, the last four digit of my Customer Id is 2754
Rs 1000 has been debited from my savings account on dated March 7 2022 without my consent to open RD . credit my amount back as soon as soon as possible. I don't want RD account.
Who has given the right to open the RD account without my Consent. I want complete action against such type of activity. I m unnecessarily wasting and spending my time in doing this which I really don't like. So, Please resolve this issue immediately.

Thank you.

I have registered emil in my account bt not recive otp in email. Also recive otp in registered number. I requested to resolve this issue. urgent situations

My credit card was about to expire in Feb and so they sent me a new card, but it was returned from the registered address as I no longer live there.

My address change request has been rejected twice already. On applying for address change online on 27th Jan 2022, I got an email saying it will be changed within 2 working days. I never got any confirmation of acceptance / rejection. They have a missed call facility to get a callback from relationship manager. I've already tried few times since last week, but I never get a callback. Only times relationship manager has called previously when she wanted to sell some HDFC product, but when I really need to contact, there are absolutely no means to contact her.

Today when I called the customer care after more than a month of my application for address change, I got this confirmation that it was rejected because of address mismatch. The provided address and address in my aadhar card(provided proof) is same though.

Customer care says to either visit bank or send a form with new address and proof via email to Chennai. This is pure harassment. Why is the online facility so poor that it cannot properly handle address change ? Even address change in aadhar card can be done online without any hassle and a private bank cannot provide this seamless experience. Nobody even calls or inform when your application is rejected, nobody calls when your credit card is returned, no body seems bothered to help the customer at all. The relationship manager is a sham.

This experience has left me no option than to migrate to some other bank's credit card and eventually may have to choose some other bank for my salary account too.

We have bought a high end TV from reliance digital with promise of cash back from hdfc ..till now no reply to emails and no cash back after 5months of emi.i had a doubt of taking loan from hdfc it prooved to be right that I got cheated from hdfc bank

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me.

Mere account nagative balace hai.
Muje inform kuch msg kiye bina saving me convert kiya hai.
Mera sms service bhi unhone bandh kr diya tha ..muje koi charges k msg bhi nahi aate the...me branch me ya call centre me contact nahi kar pa raha help me regarding this

Customer ID: 55364699
I am not able to understand why the deduction of INR 2124 is done in the name of AQB SER CHGS, transaction dated[protected]

I, K. Naveen Kumar would like to inform that I have deposited a cheque with HDFC Jagityal Branch on 4th March 2022 and the same is not yet cleared and when I approach the bank personnel they are talking very rude and not giving any proper update for the same. My contact number is +91 [protected]

I have added Rs.2738 from my credit card to payzapp wallet. Money has been deducted from my credit card but is not showing in my payzapp wallet.

I have loaded 2000 rs into my account from my credit card and have seen the failure message after this. I see that the amount is debitted from my card but is not reflecting on the payzapp balance and also could not see the update in the recent transactions.

I need my money to be loaded on payzapp or should be refunded to my credit card.

Registered mobile number - [protected]
Name - Baskar M