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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 184

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D
Dewashis Rai
Nov 9, 2021
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Address: Gangtok

My voided transaction with mobile shop, Gangtok, is not yet refunded in my bank account, it has been more than 2bdays that I haven't received any refund of my Rs- 7990 please look into the matter as soon as possible and get my money refunded. I have attached the copy of the transaction receipt. Thanks
HDFC Bank customer support has been notified about the posted complaint.
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    Madhavan Madhuraiveeran
    Nov 9, 2021
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    Address: No 102 A Lotus comfort PG Dhevarbisnahalli bellandur Near INTEL OFFICE Banglore

    Hi officials,
    I'm Madhavan From Banglore I open new Salary account at bellandur branch in Bangalore on sep 16 2021 still not received My welcome kit
    I got a Message from HDFC official they mentioned welcome kit has been Received our bellandur HDFC bank please come with original ID proof and collect that kit
    So I went to bellandur branch that Helping persion told to me it's not a official way again we send Courier You can collect From your mentioned Address
    Please do something this kind of folks are happened only HDFC bank already my colleagues are faced this same issue please consider this one My mob number [protected] [protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
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      Geeta_221
      Nov 9, 2021
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      Address: SEC 31,JHARSA CHOWK,GURGAON
      Website: near-me.hdfcbank.com/branch-atm-locator/hdfc-bank-sector-31-banks-sector-31-gurugram-10407/Home

      Hi,

      I have opened my hdfc bank account when i was doing a job. At that time i told that we are giving you this account in free also opened that account in 0 rs. When i left a job, i was not getting a salary in that account. Now they have started a deduction every month. I was out of india for a few months and when i returned i got a message that you have to give some money because of your account balance in minus. I also contacted the bank they told me to give account closer form at the nearest branch. When i visited the nearest branch i was amazed they told me you have to visit your home branch also have to pay 9000 Rs for account closure. Why??

      I have the details that saving account have no any rule to do negative balance. Kindly help to solve the problem.

      I went to the home branch and they did not help me.They told me to pay the full amount. we can not help you.

      I request you to close my account and remove the negative balance as I will not pay it. It is not legal to demand money from customer.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        N
        nitikesh0007
        from Pune, Maharashtra
        Nov 9, 2021
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        Hi,

        I Made payment on 07.11/2021 of Rs- 7998 transaction get failed but amount is debited from my account and same is been not received yet so i raised request to HDFC and i received complaint reference number which is Reference ID- 2451968
        Below is transaction details
        Transaction ID- [protected]E[protected]
        Date- 07 nov 2021 14:00
        MID- [protected]
        TID[protected]
        MY MOB NO- [protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Yet the amount is not credit in may I got a text message that amount is deposited in your account of 7998/- and also showing in statement as well but not yet added in my closing balance kindly do the needful process on urgent basis
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          Please provide information regarding How many days will it take to receive debit card & welcome kit after opening account online...
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          IramSultan
          from Mumbai, Maharashtra
          Nov 9, 2021
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          Hello,

          I have made an IMPS transaction to transfer the funds from my account to bob savings account and transaction got declined due to transaction suspect (Time out)

          Kindly make an arrangement to reverse the funda
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            sj48859
            Nov 9, 2021
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            This is with reference to my debit card ending with 6204.

            Due to security reasons, my previous card was blocked permanently, and my net banking and UPI was blocked temporarily. I applied for a new card on 20 October 2021 and also completed the paperwork to reactivate my net banking. The procedure was done at Gumasta Nagar, Indore branch as it was the nearest to my permanent residence. On the same day, I also applied for a branch change as my old branch was Kurla, Mumbai and I no longer live in that area. After all the formalities, I was informed that my debit card will be delivered to the Gumasta Nagar branch within 7 days and I will have to collect it physically.

            After 4-5 days, I got a call from the courier service that their personal was standing to deliver my card at my old address (606, Premier ExoticaII, Premier Residencies, Kurla, Mumbai). I requested them to report back to the Kurla branch as it needs to be delivered in Indore.

            I visited the Gumasta Nagar branch again on 27 October, informed Geeta Singh about the whole situation with my card. My Net banking was still blocked at that time even though it had been more than a week. I again filled a form to reactivate it. Meanwhile, Geeta wrote an email to the authority requesting the status of my debit card. I was assured that the issue will be solved in 7 days.

            On 6 November, I visited the Gumasta Nagar branch again to collect my chequebook and my debit card. Amreen from the branch was dealing with me at the time. She gave me my chequebook however, had no status on my debit card. They did not even issue me a new card on the spot. My net banking was also still blocked after more than 15 days of back and forth of paperwork and continuous requests. Amreen assured me that she will be able to give me the status of my debit card and net banking in 2-3 hours and convinced me to go back home. She did not call me the whole day and has not picked up my calls since. Geeta Singh has also not been responding to my calls.

            I am really struggling to manage my finances for the last 15-20 days with no debit card, and zero access to net banking and UPI. I don't think that the bank and their representatives understand the challenges I am forced to face and no one seems to be of any help!

            Not sure why it is taking such a long time to reactive net banking and deliver a debit card.

            I am sincerely requesting the authorities to look into the matter and help me as soon as possible.
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              keerthana Annur
              Nov 9, 2021
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              Complaint against a Joint House Loan with HDFC Bank

              Good afternoon. From my recent CIBIL report, I found that I have been attached as joint account holder for hdfc housing loan (account number :[protected], Owner: Saripalli Sivakumar). Actually I have contacted my nearest hdfc housing loan office and found that the signature that had been signed on the document wasn't signed by me. Also I want to bring to your notice that Mr. Sivakumar saripalli is my husband but we were separated 1.5 years...
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              Lakshmiharidass
              from Palakkad, Kerala
              Nov 9, 2021
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              Address: Kerala

              Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXXXXXXX for Razorpay software pvt ltd with UMRN No.HDFC[protected].
              HDFC Bank customer support has been notified about the posted complaint.
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                Hi this is Firoz
                My account is [protected]
                Customer id :[protected]
                Mobile : [protected]

                I have got a below sms from hdfc

                ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX42281 for Razorpay software pvt ltd with UMRN No.HDFC[protected]....
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                N
                Nivedana MS
                Nov 8, 2021
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                Address: #698,4th Cross 3rd Main Road Vijaynagar 4th Stage 1st phase

                I have not converted any amount to EMI .But still unnecessary amount I'm paying to HDFC bank and thier is no coustomer care also to resolve this issue, it's a very bad situation as there is no one to one contact to resolve this issue, without knowing the proper reason I have paid upto 2k as Offus Emi .This is very bad as a Customer I am facing lot of issue to resolve this . Hopefully I will receive my amount back from this consumer complaints site .
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sritik
                  Nov 8, 2021
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                  There has been 2 credits to my HDFC account of 5131 INR (Saturday 3:23pm) & 2897 INR (Sunday 7:43pm), however these credited amount is not reflecting in my account.

                  I have also received message from HDFC Bank stating that the amount has been credited to my account but I do not see the amount reflecting in neither the mini statement nor my bank account.
                  HDFC Bank customer support has been notified about the posted complaint.
                  This issue has been resolved & settled by HDFC bank. Thank you.
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                    A
                    aayushoj
                    Nov 8, 2021
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                    I opened a new NRE bank account with HDFC in sept 2021. I have not received the welcome kit for the same. I have tried contacting the bank representative who helped me in opening the account but he is not responding to my message. I contacted support through mobile and email but they have not been able to provided any resolution for the same.
                    HDFC Bank customer support has been notified about the posted complaint.
                    I have tried contacting HDFC support through email. I have tried contacting my Relationship Manager. No one is responding to it on the email or phone. This is worst service I have ever received from any Indian Bank.
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                      R
                      Rajat_97
                      from Fazilka, Punjab
                      Nov 8, 2021
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                      Address: Fazilka, Punjab 152123, India

                      On 28-oct-2021 hdfc bank deducted my 1060/- rs. For no reason they called that it is some kind of charges in bank language they said (hab chgs inc gst apr-sep2021). I don't know what was that. But i really need my money back...
                      HDFC Bank customer support has been notified about the posted complaint.
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                        G
                        GauravChn
                        from Delhi, Delhi
                        Nov 7, 2021
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                        I received a message for the unauthorised ACH debit mandate on my phone. Following is the text:

                        ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX37506 for Razorpay software pvt ltd with UMRN No.HDFCXXXXXXXXXXXX
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Kavita Sukhjeet
                          Nov 7, 2021
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                          Sir I got unauthorized msg from razorpay software which i have not initiated the msg is ACH Debit mandate registered for Rs. 80000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX69911 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
                          HDFC Bank customer support has been notified about the posted complaint.
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                            C
                            Chiranjeevi PY
                            Nov 7, 2021
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                            Today i tried to withdraw 4000 from HDFC Atm. As it is having only hundred rupees notes, it said max withdrawl is 4000. But only 3500 came out from ATM. In my account 4000 has been debited. Please check and revert back my money.

                            FYI

                            ALERT:You've withdrawn Rs.4000 via Debit Card xx1727 at +KONDAPUR OATM on[protected]:19:32:55.Avl Bal Rs.61096.37.Not you?Call [protected].
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Dinesh22hr
                              from Bengaluru, Karnataka
                              Nov 7, 2021
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                              Address: Bank House Shivsagar Estate Dr Annie Besant Road Worli Mumbai 400018

                              Dear sir and madam,

                              i tooked HDFC two wheeler loan 2 years before and paid fully loan 1 month ago,

                              But ACH/ECS return charges pending,

                              me & my family facing lot's of financial problems now,
                              I'm unable to pay my ACH/ECS return charges,

                              really, i can't able to pay ACH/NACH return charges,

                              please waive-off my ACH/NACH return charges,

                              loan account no:[protected]

                              please help me to waive-off my ACH and NACH return charges,
                              HDFC Bank customer support has been notified about the posted complaint.
                              Nov 08, 2021
                              Updated by Dinesh22hr
                              From the 2 years me and me family facing financial crisis,

                              please waive-off my ACH or NACH return charges,

                              why.denying my request everytime your hdfc support team,

                              please waive-off my ACH/NACH return charges and give me NOC,
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                                SatyaKommuri
                                from Bhimavaram, Andhra Pradesh
                                Nov 7, 2021
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                                Amazon initiated refund but didn't received my money yet. Its been more than 15 days the refund process has started.
                                Please find the refund reference number as 74332741293129299883971
                                Please find the attached screenshots about order details.
                                Thank you.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  AKANshek
                                  from Ballia, Uttar Pradesh
                                  Nov 7, 2021
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                                  My cibil score is still low and I have foreclosed the loan and not settled the loan please correct the cibil problem.

                                  Hareram singh
                                  [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  At the outset, we would like to sincerely apologize for the inconvenience caused to you.

                                  We are unable to investigate your case basis the information provided by you hence we request you to kindly share the below-mentioned details on [protected]@hdfcbank.com to enable us to assist you further.

                                  1) Cibil Report.
                                  2) Cibil Control number.
                                  3) Your loan/credit card or account number which is reflected in cibil.

                                  Alternatively, you can contact our customer care team on[protected] and they will be glad to assist you further.

                                  -Anay
                                  HDFC Bank Customer Assistance.
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