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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 185

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P
Pri_ansh
from Mumbai, Maharashtra
Oct 29, 2021
Resolved
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Dear HDFC Team,

Today I have received this message from HDFC bank but I have personally
not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO I have nothing to do with it.

ACH Debit mandate registered for Rs. 3600.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX79696 for Razorpay software Pvt ltd with UMRN No.HDFC[protected].
+1 photos
Dec 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. Please write to us at ([protected]@hdfcbank.com) with the below-mentioned details to investigate further:
1) Mobile Number on which SMS received:
2) Sender details and date and time of receipt:
3) Screenshot of complete content of SMS received:

-Zubin
HDFC Bank Customer Assistance
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    P
    Punam Punam
    Oct 29, 2021
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    Address: Kanjurmarg

    BTG_ @hdfcbank HDFC Bank service is not good.
    UAT Testing
    HDFC Bank customer support has been notified about the posted complaint.
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      R
      Ravi Sanskrityayan
      Oct 29, 2021
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      Amount debited saying ''inter-brn cash chg incl gst'

      Address: Hdfc bank Hapur railway road

      Hi Team,

      Rupees 1770 debited from my account on 27 Oct 2021 with narration "INTER-BRN CASH CHG INCL GST 131021-MIR[protected]".

      ref no : MIR[protected]
      Acc no : [protected]
      MOb No : [protected]

      Can you please check and update the reason for debiting the amount from my account.

      Thanks
      Ravi Sanskrityayan...
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      J
      jainikita
      Oct 29, 2021
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      This is in reference with my new debit card ending with 8646.

      Due to security reasons my previous card was blocked on 16th Oct'21 and I had applied for a new card on 18th Oct'21 at the home branch Ahura Centre in Mumbai. On requesting the reference no. from the lady she ended up handing over the customer care no. and said I should reach out to them for updates.
      As per the banking guidelines I am supposed to receive the card within 7 working days of applying but since the bank seemed to have surpassed the date, I tried connecting with the customer care executives several times to understand the delay and where my card is but nobody seemed to be of any help. After several tries, I was able to connect with a senior executive Mr. Rahul Deshmukh who helped me revive my net banking and helped me re-apply for card via net banking.
      After a few hours of applying for the card online, I received a message from blue dart courier that a dispatch from HDFC Bank has been initiated and will be delivered the next day i.e.28th Oct'21. On receiving the shipment, it turns out I only received the IPIN and no debit card. On trying to check the status of the same online, it turns out that my card is now showing ACTIVE without having received the card or actually activating it.

      I immediately connected with customer care again to only be more disappointed with the bank because not 1 person on call helped me, instead kept me on hold for several minutes and disconnected the call. This happened 3 times consecutively.

      No message whatsoever has been received from the bank till date with regards to my card and my RM Mr. Rashid Asiruddin Shaikh has been of no help either.
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        vinu456
        from Irinjalakuda, Kerala
        Oct 29, 2021
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        Address: Sivaranjini, Mathunkal Road,, Chempu.P.O

        In October, the bank charged me Rs 531 for allegedly failing to repay my personal loan. At the same time, the bank withdrew Rs 2, 605 in October. No action has been taken to refund the fine of Rs 531.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          vinu456
          from Irinjalakuda, Kerala
          Oct 29, 2021
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          Unjustly charged

          Address: Sivaranjini, Mathunkal Road,, Chempu.P.O

          HDFC This bank has unjustly withdrawn money from my account. 29.50 paise twice on the same date i.e. amounting to Rs.59. (.NWD DECCHG)...
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          J
          joy.02 GANGULY
          Oct 29, 2021
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          Address: 34/b belvedere road alipore, cal-27, Address Line 2

          Today I noticed Rs 236 was deducted from my savings account by the name of emi rtn charges, but why? I am clearing all my emi on time date wise on a auto debit mode, kindly look into this matter & do the needful.
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            kuljeetjasrotia
            from kathua, Jammu and Kashmir
            Oct 29, 2021
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            Address: v.p/o jandi tehsil hiranagar district kathua

            I want refund my money otherwise i have cancel my account please check and refund my money thanks
            +1 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              kamrankhan123
              from Mumbai, Maharashtra
              Oct 29, 2021
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              Address: bandra west mumbai 400050

              Dear HDFC Team,

              Today i have received this message from HDFC bank but i have personally
              not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

              ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX24176 for Razorpay software pvt ltd with UMRN No.HDFC[protected].
              +1 photos
              Oct 29, 2021
              Complaint marked as Resolved 
              my relationship manager at hdfc bank has resolved the issue. The auto debit was for Amazon pay upi.
              HDFC Bank customer support has been notified about the posted complaint.
              Oct 29, 2021
              Updated by kamrankhan123
              My online complaint no is HBL=[protected]
              Oct 29, 2021
              Updated by kamrankhan123
              hey my complaint has been resolved by my relationship manager at the hdfc bank Mr Hemjraj . Thanks please go ahead and close the same . The transaction sms was from Amazon upi auto debit which i have authorised.
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                V
                Vel58
                Oct 29, 2021
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                Customer id 59587314

                I recently changed my house address and I’m not able to update with gas bill

                And my atm card going to expire on this month

                And update on address will take more than 45 days how will I withdraw money ????
                HDFC Bank customer support has been notified about the posted complaint.
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                  I
                  immaneni gowtham
                  Oct 29, 2021
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                  I have not authorised the following " ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank ".
                  HDFC Bank customer support has been notified about the posted complaint.
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                    A
                    Arzoo batra
                    Oct 29, 2021
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                    I have ordered two products on 20 sept 2021 of amount Rs 1399 and Rs 595
                    They have initiated the amount on 27 sept 2021 and 28 september 2021

                    But i didnt received the amount
                    They have given their refund reference number, both the product have same refund reference number

                    Refund Reference number -

                    TRLUC9WL0000KTOSMBYR

                    Please resolve my issue and please refund my amount
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Arka29
                      Oct 28, 2021
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                      Resolved

                      I have founded that after receiving 1st payment on 28th October in my newly opened HDFC account [protected], 59 rs. is on hold. I have attached the screenshot of the same. I don't know the reason why is it on hold.

                      Please look into it and do the needful.
                      +1 photos
                      Dec 2, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 30, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        praneeth balasankula
                        Oct 28, 2021
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                        Address: MUMBAI,MAHARASHTRA

                        I have hdfc account and get personal loan from hdfc bank i paid every month emi 3418 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is Rs 531. Now, after 2 month they charge me 236 Rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Aravindr06
                          Oct 28, 2021
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                          Prepaid Food card balance transfer

                          Hi,

                          I am working at TCS, Chennai. How can i transfer my balance from my old expired HDFC prepaid food card to Newly issued HDFC Food card....
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                          S
                          Sunil Kamboj1995
                          from Sirsa, Haryana
                          Oct 28, 2021
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                          Address: S/ Wazir Chand Village Dhani Rampura, P.O. Bhavdin (65) Sirsa Haryana

                          I am Sunil Kamboj, i have account in HDFC Branch. due to address Details my credit card application declined. Now my account address is changed in Hdfc bank. Please send my Credit Card in my Correct address which is already mention in HDFC account profile.

                          Application Number : 21J[protected]RI

                          Application Date: 19 October 2021
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            SHANA AGENCIES
                            Oct 28, 2021
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                            Hi, I have recevied the call from HDFC and they have told you have eligible for home top up loan with lower interest. So i have applied the top loan through online, they have assigned one exectuive name is Vignesh [protected]. He don't have time to think, everything is ok, just need to pay process fee. Then i have paid process fee 5300 .
                            After i paid the fee, next day everyone came for address visit and office visit .2nd day onward i am only follow with executive . After one week he credit score not match with your requirment and this amount is non refundable.

                            My purpose of post, if any one looking for home loan or top loan, please check twice before pay the fees.

                            Worst experience with HDFC.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Surind
                              from Ahmedabad, Gujarat
                              Oct 28, 2021
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                              This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                              Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. The issue started when I changed my address and I was not able to receive the welcome letter and it was returned to HDFC head office. After that when a new address updated in my account, I received the letter and the same I had shared with home branch. They mentioned that they have updated the concern department saying that customer received the letter but still there is no resolution. This case has been transferred to home branch (Ghaziabad Branch) and I received reply from the branch on 2nd Aug. that it will be resolved in 3-4 business days but today is 6th day and still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

                              I never thought this kind of customer service from HDFC bank as I have this account from the past 15 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Manjeet72
                                from Delhi, Delhi
                                Oct 28, 2021
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                                Address: HDFC Bank ,Station Road, Jaipur

                                I took loan from Ceutrion bank Of Punjab which is merged in HDFC and it paid in HDFC . Now I need NOC for my LIC Policies which got matured .loan no : 90154423.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  B
                                  balamurugan-MS
                                  from chennai, Tamil Nadu
                                  Oct 28, 2021
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                                  Resolved

                                  I have a salary account with hdfc bank. I have started with sip in mutual funds using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1121 rs is deducted from my account on 27/10/2021.

                                  I have called customer care and they told me that this amount is deducted because of payment bounce.

                                  I have never been informed that this would be charged due to a lack of funds. What are these charges for! Why are they so high. It is not a debt I have to pay. It is a sip. How can you inculcate the habit of regular savings if you penalize so harshly for not having balance?

                                  Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping the sip amount in the account.

                                  Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to HDFC bank for sure, I will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                  please help me resolve this and return my money.
                                  Nov 2, 2021
                                  Complaint marked as Resolved 
                                  issue was resolved.
                                  HDFC Bank customer support has been notified about the posted complaint.
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