Dear sir, I am ak jha ) who sold a flat to Mr Abhishek srivastava who was sanctioned a loan of rs 900000 from your bank (hdfc) vide cheque no.427958 dated 20 Oct 21 and cheque was made for ajay kumar jha acct no. XXXXXXXX543 payable at SBI. While processing the registration at Greater noida, on 02 Nov 21, your rep mr.vineet (contact no. [protected]) showed me the cheque but didn't hand over to me stating that a document i.e. allotment letter is not original and flew away. Later, when I checked on your site, I found either allotment letter/agreement paper and receipt of payment are necessary for home loan. I had already given agreement paper, possession letter in original and true copy of allotment letter to buyer for you bank. Now, it is requested that instructions may be given to your concerned staff to deposit the cheque in SBI so that payment may be credited in my account. Thanks with regards.
HDFC Bank customer support has been notified about the posted complaint.
We sincerely regret the inconvenience. Your comments have been shared with the concerned team for further action. Our bank official will respond to your query on or before November 10, 2021. We appreciate your cooperation and patience in the interim.
-Zubin
HDFC Bank Customer Assistance