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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 186

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D
Dileep Murthy
Oct 28, 2021
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Have salary account with hdfc bank. I have started with sip in mutual funds.i have maintain sufficient balance however . I have been charged ach debit return charges of 1515, now showing balance -3479/- in Oct 28

I have never been informed . What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdcf bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me on the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.
HDFC Bank customer support has been notified about the posted complaint.
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    sandeepw22
    Oct 27, 2021
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    HDFC Bank — Cashback not received on credit card
    Purchased Iphone11 from Reliance Digital on 25-Feb-21 through HDFC credit card, and was about to get Rs, 5000 cashback after 90-120 days and there is nothing received till now. Order no - RDF09852775.

    I raised here previously as well one complaint, they give one URL for raising HDFC ticket, but after that noone bothers to work on that.

    HDFC keep cheating people, i have been cheated for Rs. 5000
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      Kaustubh Tote
      Oct 27, 2021
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      My mobile number [protected] is getting personal load calls even after activating dnd.

      Please look into the issue asap elase I will file a police complaint.
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Muskan Chandra
        from Lakhisarai, Bihar
        Oct 27, 2021
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        Address: Lakhisarai

        Rs 236 got deducted from my HDFC saving account saying it's for debit card issuance. While there was nothing such said while opening the account at the Lakhisarai branch.
        HDFC Bank customer support has been notified about the posted complaint.
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          R
          rautdeepak55
          Oct 26, 2021
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          Hi HDFC higher team

          I would like to again and again request you to stop my emi and put my Transaction on hold due to dispute is in progress and an EMI transaction of RS 255000 reference loan account[protected] which has already been reported multiple times.
          Already first emi is generated on my this oct month bill life cycle and also loan emi account active attached in below screen shot which i reported to customer care on call and also to dispute team
          I am again and again requestimg you to take priority action on putting my disputed transaction and all emi on hold stop in my monthly bills.
          IF you failed to do this regular work stopping my disputed transaction in spite of multiple warning I have to launch another FIR against HDFC for giving me mental harassment for not following process with respect to dispute
          I will also Report this major issue to RBI for all your wrong process against dispute transaction
          Hope your will stop my emi for disputed transaction with reference to below email failing so hdfc dispute team and hdfc customer team will be liable for any additional charges applied to me and has to undergo all legal actions taken later
          HDFC Bank customer support has been notified about the posted complaint.
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            H
            harishmahor123
            Oct 26, 2021
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            Address: hdfc card

            Dear sir my name is ramprakash mahor my credit card number end with 9752 i paid my 1058rupees emi on 29 sep despite i paid on time they imposed penalty of 450+81rupees on me and this is sencond time please take some strict action against bank and olease mera money refund karwa dijiye my contact number is [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              aditya21291
              from Surat, Gujarat
              Oct 25, 2021
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              Purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 90 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

              Transaction date: 2/7/2021
              Amount: 56000 INR
              Merchant Name : Samsung RR
              Offer : 10% Cashback to be credited in 90 Days
              HDFC Bank customer support has been notified about the posted complaint.
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                E
                earth.123 gur
                Oct 25, 2021
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                Address: Gurgaon , Rhna Road

                Worst Service from HDFC Teller @ JMD Megapolis Branch @ Gurgaon and her so called Manager.

                Pathetic is the right word, don't go to this branch ever, not ready to listen, acting as if they are god and owners of bank.

                Going to this branch is aa harrassment.

                their attitude sucks.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Sprqa3496
                  Oct 25, 2021
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                  HDFC Netbanking Portal is not working
                  HDFC Bank customer support has been notified about the posted complaint.
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                    S
                    Sandy2709
                    Oct 25, 2021
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                    Credit card settlement

                    I have taken the settlement on November 2020 and it has been approved for 44700 In 6 shots. I have paid all the proposed amount within the maturity date i.e, paid all my dues in March 2021. An officer from HDFC bank called me and threatened me that I have 3000 pending and if I am not paying they will send some goons to home. I had paid the pending 3000 in the same day and the manager from hdfc bank said me that he will issue the NOC within...
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                    S
                    SkPn
                    Oct 25, 2021
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                    2 years back i opened hdfc acc as salary acc, later i quit the job and was not that acc for pas 8 months. They have converted from salary acc to saving without amy information. Also never got any kind of communication regarding minimum balance and fine for not maintaining minimum balance. I was not even using that acc.. when i checked that accout 2 days back only got to know about this negative balance. Its really not fair, they are keep on charging penalty amount every month for non maintenance. I want to close that acc now but they are not allowing me and also asking me to pay that amount which i couldn't. Kindly take any step regarding this to waive off the amount
                    HDFC Bank customer support has been notified about the posted complaint.
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                      G
                      george bowl
                      from Chennai, Tamil Nadu
                      Oct 25, 2021
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                      Resolved

                      Address: Hdfc bank t.nagar

                      Hello Myself George bowl from Chennai availed a bike loan from hdfc bank of amount 80k plus we have given for ecs mandate from my name from state Bank of India but I am physically disabled person I can't make signature only thumb impression I'm central government staff and I also given proof that I can't make signature because of this my emi bounce occurred and we are not informed about this issue from the bank side representatives they said me to pay through netbanking and gray I was making the payment for 22 months now my loan finished this month but now they are telling me to pay 6500rs as charges for emi bounce but I didn't make single late payment before every due date I made payment through netbanking to my loan account but they charged me amount which is not good iam a physically disabled person because of my sickness my cheque got problem and for this they are punishing a person with 6500rs very bad I want the bank to look into this please
                      Nov 28, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 28, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        S
                        Sudarshan_k
                        Oct 25, 2021
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                        Resolved

                        I purchased a new camera in 43000 using my credit card. I want to pay whole amount at once. But hdfc bank automatically converted my transaction bill into aggregator emi without my permission. This is very bad experience. I want instant solution.
                        Nov 26, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 25, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          B
                          Baigbanu
                          from Chennai, Tamil Nadu
                          Oct 25, 2021
                          Resolved
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                          Resolved

                          I received my HDFC Credit card Statement Dated : 22/10/2021
                          In which the following entry is made:
                          22/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981022004898007) 3, 246.50
                          22/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981022004898015) 217.74

                          Total :3246.50 + 217.74 = 3464.24
                          This amount is irrelevant and I didn't make any transaction on 22/10/2021
                          virtually.

                          I dont know why this amount is entered in the Bill Statement Dt:22/10/2021

                          I need the proper Explanation and rectify the above Statement. Otherwise I will be forced to surrender my Credit Card Back
                          Oct 25, 2021
                          Complaint marked as Resolved 
                          I approached the Nearby HDFC Branch and they gave me the correct explanation and the issue is solved to the best of my satisfaction. I thanked the Staff of HDFC Br. Thank You
                          HDFC Bank customer support has been notified about the posted complaint.
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                            M
                            missh
                            from Dhariwal, Punjab
                            Oct 24, 2021
                            Resolved
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                            Resolved

                            Received response but no resolution. Totally disappointed. Money and hope both are lost.
                            Nov 26, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 25, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              sravya_
                              Oct 24, 2021
                              Resolved
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                              Resolved

                              Failed transaction through netbanking

                              Address: kodur

                              I had paid 50, 000 rupees through net banking for my college fees on 12th September 2021. The amount has been deducted from my bank account but the transaction has failed. It's been nearly 2 months but the money has not been refunded. Please help to resolve the issue I'm facing....
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                              Thangaraj Pandian K
                              from COIMBATORE, Tamil Nadu
                              Oct 24, 2021
                              Resolved
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                              Resolved

                              I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that Ur transaction on hdfc bank debit/atm card has been credited/reversed by AMAZON 000 on[protected]:20:32:34
                              I checked the online statement and it is not credited into my account.
                              Oct 26, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 25, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                Sudhakar S
                                from Kadapa, Andhra Pradesh
                                Oct 24, 2021
                                Resolved
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                                Resolved

                                ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software pvt ltd with UMRN No.HDFC7

                                I got this sms today but haven't authorised any debit mandate. Customer care isn't useful. And branches are not open today being Sunday.
                                Nov 27, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Oct 24, 2021
                                Updated by Sudhakar S
                                Issue was not resolved but why it's marked as resolved.

                                Dear HDFC Team,
                                I got this sms today stating that
                                ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

                                I have never opted for this nor do I know that how can it be enabled without my permission.
                                I ask you to cancel this as soon as possible.

                                And for future, please atleast inform me before enabling any services.

                                Thank you
                                Sudhakar S
                                [protected]

                                Verified Support
                                Oct 27, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience.

                                Please share the registered contact number and elaborate your query in detail for further assistance.

                                You may also write back to at [protected]@hdfcbank.com.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  P
                                  princejeet singh
                                  Oct 24, 2021
                                  Resolved
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                                  Resolved

                                  Hi Team, a charges of Rs. 354 deducted from my account under AMB CHRG INCL GST FOR SEP2021. The balance of my account is 13, 989.48. Could you pls check and help. Customer ID[protected]
                                  Nov 27, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 27, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience.

                                  Please share your registered contact details for further assistance.

                                  You may also write back to us at [protected]@hdfcbank.com.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    L
                                    lalchand.mehto01
                                    from Sri Ganganagar, Rajasthan
                                    Oct 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: HDFC Bank LTD, PN 30, Goshala Rd, E Blk, NHW 15, Sri Ganganagar, Rajasthan 335001

                                    एचडीएफसी ऋण डीएसए अनिल शर्मा नाम के आदमी ने मेरे साथ फ्राउड किया है | इसने मुझे कोई बिना कोई जानकारी के मुझे और मेरे पापा से 14000 रिसबत और एक खाली चक साइन किया हुआ लेकर लोन पास करने का वादा किया था | उसने मुझसे जुठ बोलकर 7000 रुपये की अत्यावश्यक मांग की और मैंने उसे ऑनलाइन ट्रांसफर किया |उसके बैंक से लोन रिजेक्ट हो गया | और बाद में इसके खुद के बैंक एचडीएफसी से लोन पास नी होने पर उसे आवास फाइनेंस लिमिटेड। हमारे दस्तावेज़ दे दिए बहा पर हमारे पुचने पर भी हमको कुछ नी बताया जब लोन पास होने लगा तबी मैंने बहा आवास में जाकर जानकारी ली और मुझे पता चला हमारा 360000 का लोन पास हुआ है | पूरी जानकरी लेने पर पता चला की 15 साल तक हमें किस देना है 5798 (प्रति माह) |
                                    मैंने उसी दिन लोन कैंसिलेशन की एप्लीकेशन दी | मैंने अनिल शर्मा को अपने 7000 और जांच की मांग की तो उसे देने से मन कर दिया और ब्लैकमेल करने लगा | कहने लगा मुजे 14000 डोगे तबी मैं चेक दूंगा |
                                    मैंने अनुरोध किया पर | उसने साफ मना कर दिया | कुछ समय बाद उसे चेक तो दे दिया पर 7000 नहीं दिए |
                                    अनिल श्रम ने हमारे साथ गलत किया है | हमरी मदद करें
                                    Nov 24, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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