HDFC Bank Complaints & Reviews

I applied for HDFC credit card on around 17th Oct 21 at one HDFC Bank branch at Rajkot. Televerification I got got SMS mentioning that 'Dear Applicant Your HDFC Bank Credit Card App ref no XXXXXX is approved in principle subject to Internal Checks.'
On 22nd Oct I got another same SMS & 25th Oct I got SMS mentioning completion of process & to check status after 2 days. I checked on same day & 2-3 days that day & it simply mention application decline without any reason.
So tried to contact customer care but of no use as there us no option to get reason or to connect customer care representative.

I already have few other credit card with clean record. So want to know on what basis HDFC declined application.

Hi,
I rcvd below msg today, but i'm not aware of any kind of transactions with kotak bank for the below mentioned amount. Kindly let me know about this message asap.

Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 86528.00 and frequency ADHO is received today for processing.

Kindly note my account number as mentioned below

[protected]

I ve not authorized wrt the below transaction wrt kotak bank.
Kindly stop the above mentioned transaction for the amount rs.86528.00 immediately.

Dear HDFC Team,

Today I have received this message from HDFC bank but I have personally
not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO I have nothing to do with it.

ACH Debit mandate registered for Rs. 3600.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX79696 for Razorpay software Pvt ltd with UMRN No.HDFC[protected].

BTG_ @hdfcbank HDFC Bank service is not good.
UAT Testing

Hi Team,

Rupees 1770 debited from my account on 27 Oct 2021 with narration "INTER-BRN CASH CHG INCL GST 131021-MIR[protected]".

ref no : MIR[protected]
Acc no : [protected]
MOb No : [protected]

Can you please check and update the reason for debiting the amount from my account.

Thanks
Ravi Sanskrityayan...

This is in reference with my new debit card ending with 8646.

Due to security reasons my previous card was blocked on 16th Oct'21 and I had applied for a new card on 18th Oct'21 at the home branch Ahura Centre in Mumbai. On requesting the reference no. from the lady she ended up handing over the customer care no. and said I should reach out to them for updates.
As per the banking guidelines I am supposed to receive the card within 7 working days of applying but since the bank seemed to have surpassed the date, I tried connecting with the customer care executives several times to understand the delay and where my card is but nobody seemed to be of any help. After several tries, I was able to connect with a senior executive Mr. Rahul Deshmukh who helped me revive my net banking and helped me re-apply for card via net banking.
After a few hours of applying for the card online, I received a message from blue dart courier that a dispatch from HDFC Bank has been initiated and will be delivered the next day i.e.28th Oct'21. On receiving the shipment, it turns out I only received the IPIN and no debit card. On trying to check the status of the same online, it turns out that my card is now showing ACTIVE without having received the card or actually activating it.

I immediately connected with customer care again to only be more disappointed with the bank because not 1 person on call helped me, instead kept me on hold for several minutes and disconnected the call. This happened 3 times consecutively.

No message whatsoever has been received from the bank till date with regards to my card and my RM Mr. Rashid Asiruddin Shaikh has been of no help either.

In October, the bank charged me Rs 531 for allegedly failing to repay my personal loan. At the same time, the bank withdrew Rs 2, 605 in October. No action has been taken to refund the fine of Rs 531.

HDFC This bank has unjustly withdrawn money from my account. 29.50 paise twice on the same date i.e. amounting to Rs.59. (.NWD DECCHG)...

Today I noticed Rs 236 was deducted from my savings account by the name of emi rtn charges, but why? I am clearing all my emi on time date wise on a auto debit mode, kindly look into this matter & do the needful.

I want refund my money otherwise i have cancel my account please check and refund my money thanks

Dear HDFC Team,

Today i have received this message from HDFC bank but i have personally
not registered any Debit Mandate for my HDFC account. Please cancel any such ADHO i have nothing to do with and confirm the same as soon as possible.

ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX24176 for Razorpay software pvt ltd with UMRN No.HDFC[protected].

Customer id 59587314

I recently changed my house address and I’m not able to update with gas bill

And my atm card going to expire on this month

And update on address will take more than 45 days how will I withdraw money ????

I have not authorised the following " ACH Debit mandate registered for Rs. 99999.00 /- with frequency ADHO in HDFC Bank ".

I have ordered two products on 20 sept 2021 of amount Rs 1399 and Rs 595
They have initiated the amount on 27 sept 2021 and 28 september 2021

But i didnt received the amount
They have given their refund reference number, both the product have same refund reference number

Refund Reference number -

TRLUC9WL0000KTOSMBYR

Please resolve my issue and please refund my amount

I have founded that after receiving 1st payment on 28th October in my newly opened HDFC account [protected], 59 rs. is on hold. I have attached the screenshot of the same. I don't know the reason why is it on hold.

Please look into it and do the needful.

I have hdfc account and get personal loan from hdfc bank i paid every month emi 3418 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is Rs 531. Now, after 2 month they charge me 236 Rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.

Hi,

I am working at TCS, Chennai. How can i transfer my balance from my old expired HDFC prepaid food card to Newly issued HDFC Food card....

I am Sunil Kamboj, i have account in HDFC Branch. due to address Details my credit card application declined. Now my account address is changed in Hdfc bank. Please send my Credit Card in my Correct address which is already mention in HDFC account profile.

Application Number : 21J[protected]RI

Application Date: 19 October 2021

Hi, I have recevied the call from HDFC and they have told you have eligible for home top up loan with lower interest. So i have applied the top loan through online, they have assigned one exectuive name is Vignesh [protected]. He don't have time to think, everything is ok, just need to pay process fee. Then i have paid process fee 5300 .
After i paid the fee, next day everyone came for address visit and office visit .2nd day onward i am only follow with executive . After one week he credit score not match with your requirment and this amount is non refundable.

My purpose of post, if any one looking for home loan or top loan, please check twice before pay the fees.

Worst experience with HDFC.

This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. The issue started when I changed my address and I was not able to receive the welcome letter and it was returned to HDFC head office. After that when a new address updated in my account, I received the letter and the same I had shared with home branch. They mentioned that they have updated the concern department saying that customer received the letter but still there is no resolution. This case has been transferred to home branch (Ghaziabad Branch) and I received reply from the branch on 2nd Aug. that it will be resolved in 3-4 business days but today is 6th day and still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

I never thought this kind of customer service from HDFC bank as I have this account from the past 15 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.