HDFC Bank Complaints & Reviews

I was having a HDFC credit card and my card got expired. Meanwhile, my address got changed. I tried to update the address by visiting the branch. But they asked me to fill the address change form and drop it in dropbox along with the address proof.
Before my address got updated, they keep on sending the new card without discussing with me and all the times it got returned back. Just doing their jobs like dump goats.
I was waiting for my address to be updated. But no response from them. I tried to reach the CUSTOMER care, but IVRS never allowed me to reach any representative to discuss. When I enquired branch, they asked me to contact CUSTOMER care. But CUSTOMER care is just a ### IVRS.

Finally, I got frustrated to close the credit card account. I sent a mail to close the account. I asked them to close the smart pay linked with account.

Smart pay - Another worst thing.
There is no option to delete the smart in website. But there is option to add. They want me to send a postal letter to a branch to close smart pay. I think they live in 1980s.

So many mails are going between me and CUSTOMER care. But no one, not even one interested to call and discuss about the issue.

When I faced similar problem with ICICI, I just made a call and it all got fixed in ONE SINGLE CALL.

Just a poor service by HDFC. I never recommend anyone to go for HDFC, if you expect any service.

The hdfc bank has put a hold on my funds of rupees 8115.26 as mi revenue hold through gefu, account details is
Account number: 5010 ******* 317
Ifsc: HDFC0004208
Branch: Sonari
Account type: Savings
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5131 without my concern on date: 31 July 2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-

Same complaint was submitted to HDFC, yet there was no response, this is so disappointing and frustrating.

Name :- Chetan Shankar Rao
Mobile No. :- [protected]
Credit Card Number Ending :- 5131

Amount of 29.50 got deducted twice with this narration as transaction statement but its salary account and no withdrawal charges will be taken and there was no limitation too.And there was no message or sms incidating this charge. There were no intimation regarding the policy change if any also.Its unprofessional and Im the customer i think I should definitely know about this.

I have purchased a laptop from my HDFC credit card, there was a cash back of 3000 which should have been credited within 90 days, but it’s been more than 90 days I have not received any cashback

I got the following email alert about Manual Debit Alert for fastag even though I did not travel anywhere

Dear Customer,
Your FasTag A/c has been Debited for Rs.112 for Adjustment entry on 9/21/2021 9:05:33 PM.Balance amount in the A/c is Rs... - HDFC Bank Ltd.
Warm regards,
HDFC Bank

I believe this is either erroneous or some mischief and I am not sure how manual debit can happen ? This should be addressed and the money debited must be returned.

How did they debited my account RS400 for debit card which I never requested for one nor got delivered. I opened my account last weekVery BAD Experience. Never going to use that bank again in my whole life. Cheater Bank. As you can see in photo i added 500 Rs on 31 august after that i only used 102 Rs. On 15 august they took my remaining money. Other bank gives free debit card but this bank charging me 600+ Rs. For sometime i forget that charges are for debit card but tell me when i requested this? when ??? and they should mentioned the charges on their websites. This type of Fraud behavior should not be tolerated.

Si fall debit what is this

Sarwar kafil
mobile no. [protected]
bokaro steel city (827012)
i have received the following sms from bank
dear customer mandate ref no. Hdfc (protected) issued to bajaj finance limited with value rs 354600.00 and frequency adho is received today for processing

i have not given any mandate please resolve the issue screen shot of the sms is attached here with and my hdfc account is closed to parmannet help me plz

I paid emi of amount 2000 with transaction ref IB BILLPAY DR HDF 110-[protected] and the amount was deducted from my account yesterday but today I received a emi statement will no dues paid for the month and request to pay before 5-oct again.There was no proper response from hdfc bank.Please return the amount or consider as a payment for my emi.

Had purchased an iphone 11 amounting Rs 56600(paid online) on 7th of june from reliance digital using my hdfc credit card ending with 4044 and registered number is [protected] and as promised, the cashback would have been credited in 90 to 120 days but havent recieved the cashback yet. They just are providing fasle assurance with different reasons in different mails

I have a Savings account with hdfc bank. Due to some emergency i had to use all of the funds and the sip amount got debited and credited back .However when the amount was debited from my account i didn't have sufficient balance as I have 6 SIP's and the funds were less than 800rs. and later I was charged "ach debit return charges of Rs.649.00 and 79.61is deducted from my account" and now my balance is showing -2980 rs on 21/09/2021.
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Without prior notice, hdfc bank has debited a sum of Rs.531 stating it as .ACH debit return charges. Without giving time to acknowledge or without prior notice, how can you deduct money from your customer's bank account ? This is really disappointing. Please give me a proper response for this action of yours.

It has been 20 days, I am not able to do any transactions from my account. Whenever I am trying to do any NEFT or IMPS transfer they are showing me this error " low severity memo on debit account". On 6th of September i visited the nearby branch in Chembur they told me that as the address verification is not done, hence the account is locked. Today it is 20the september and still my account is locked. I called the respective person 10 times and he said that the account will be unlocked soon but not yet i am not able to do any transactions.

I have been not using my HDFC Bank Salary Account due to negative balance. I'm not paying EMI's of other bank that has been linked to deduct from HDFC due to my financial issues. Currently I have negative balance of nearly Rs. 25000/- . Please help me solve this.

Yesterday, 20 sep 2021, rs 118 had deducted from my hdfc account. When i checked the deduction the detail is showing there as "3rd party cash txn inc gst". I am not aware about this deduction? Why the account has been deducted on such an amount without informing to the customer? It is really unsafe to keep funds in account.

I got msg from hdfc bank that I got refund from www.lifestyle but account not reflect to my account . It has been more than 48 hours.

1: reversal and reschedule my car loan emi as which i had missed in covid and reset my foreclosure charges back to normal .
Loan 1 : account number 64508717 account number 7928316 tenure increased and i am ready to pay but bank official are not allowing me to do so serious action should be taken
2: Processing fees reversal pending from long time as per commitment
[protected] Amount : 5900 Rs
[protected] Amount : 4425 Rs
above processing fees was committed by bank official but not yet received
3: Relation ship manager is working as per his responsibility

Hello sir, I opened a salary account 15 days ago, it is activated, I am able to transact money, KYC status is also Y.
But I didn't get any welcome kit yet.
Account number:[protected]
Cust id:[protected]
Branch:- Sector 21, Gurgaon

Credit card application pending 21I[protected]S3 name is himanshu jain contact number [protected] pending and showing status is in process from 15 days kindly look the matter .