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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 200

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R
Raja sankar
Sep 29, 2021
Resolved
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Resolved

I am Recently I activated my dormant account since I not used for 4 years.
I changed my company and so they requested me to use HdFC account and it's mandatory.I went to bank and I re submitted my aadhar details and I deposited 500rupees to activate my account..now my account got activated but I am not able to do online transaction and take money from debit card.I tried in hdfc NetBanking, still it's showing "there is low priority memo present in debit account" so I visited twice a day to near by hdfc bank.still there is no proper response.
Now I am frustrated and by next month, how my company give salary for me if it is continues.
Nov 4, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Hi, where I can find reference number
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    P
    Prateek Singh Sikarwar
    Sep 29, 2021
    Resolved
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    Resolved

    Address: SECTOR 70 NOIDA Pan Oasis, Sector 70 Gautam Budh Nagar Noida - 201301 IFSC - HDFC0009527

    I have received a text from hdfc that ur transaction on hdfc bank debit atm card ending **** for rs 3792 has been credited/reversed by www.bluestone on[protected]:18:14:16 but still the amount is not reflecting on my bank account
    Nov 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      K
      Kaya Mondal
      Sep 28, 2021
      Resolved
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      Resolved

      Address: Dumroo cinema complex, civil lines, jhansi, Uttar pradesh

      I opened a saving account in HDFC Bank, Jhansi branch through digital medium. Due to to communication address mistake from side the welcome was delivered on my aadhar card address in west bengal, as I am currently residing in Jhansi, Uttar Pradesh. The welcome kit came back undelivered and my account was blocked. After that I again visited branch to correct the communication address and after that finaly i recieved my welcome kit on my communication address but my account is not unblocked and now my EPF claim amount is not being transferred into my HDFC account as its blocked. So again I visited the branch for the solution and they told me to write an written application to unblock my account and said that it will be unblocked within 2 days. But I am aspecting from bank that they will resolve my problem within 1 day. As I am urgent need of money for my brother marriage next month. Thus, it's an humble request from the bank to unblock my account as soon as possible.
      Oct 30, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 29, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        subhasis007
        from Delhi, Delhi
        Sep 28, 2021
        Resolved
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        Resolved

        Billdesk Qr.wbsedcl@hdfcbank - Complaint about Bill payment to wbsedcl

        I have made a payment of Rs.1368.00 via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of Jul'21-Sep'21 against the consumer ID[protected] on 10th July 2021, but wbsedcl has not yet received the payment although the amount has been debited from my account.

        Accnt No. [protected]@okicici debited with Rs.1368.00 on 10th July 2021.
        UPI transaction ID[protected]br...
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        M
        MSAkot
        Sep 28, 2021
        Resolved
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        Resolved

        THE HDFC Bank (MIT Marathon Park, Bund Garden Road, Opp Sun N Sand Hotel, Pune 411001) has charged a wrong Penalty of Rs 9100/-(in our Current Account (50xxxxx8990) on[protected] and They are not ready to reverse it.
        The penalty is imposed by bank on us for a transaction at our outlet on 08-jun-2021 for an amount of Rs 300/- by ATM, TID No. 48XXX127.
        Even though we have produced them original Customer slip along with BPCL Automation generated bill Copy for the above transaction they are not ready to reverse it.
        The above penalty is therefore not acceptable to us .
        Also The bank has intentionally never mentioned the batch no. of the transaction and the transaction went in our 7th Jun 2021 shift. They have also not intimated us in Transaction+5 days .They intentionally mailed us this claim without batch number so that we won’t get the things easily. Even though they wrote us on 01-sep-21, i.e after 84 days of actual transaction, we had tried our best to find out the slip.
        The paper roll provided by bank for settlement and Merchant slips is of such poor quality that its printout get vanished in max 50 to 70 days and HDFC ask us to preserve the slip for 18 months. How is it possible ?
        Nov 4, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 01, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 05, 2021. We request your patience in the interim.

        -Zubin
        HDFC Bank Customer Assistance
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          B
          Banjaiah
          from HYDERABAD, Andhra Pradesh
          Sep 28, 2021
          Resolved
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          Resolved

          Hi,
          I am Bathini Anjaiah holding account in HDFC Bank and i have taken car loan(Loan Agreement No:39056075 and[protected] in HDFC Bank after completing the full payment they are not providing NOC certificate car is registered on my wife name but i am the one who is taken loan they put my wife credit card under blocklist and not providing NOC after my sincere payments
          Oct 30, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 29, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Due to security reasons and requirements by the Regulatory Authorities, we regret not being able to provide any Customer information to a third party.
          Kindly ask the account holder to write to us from the registered e-mail ID in HDFC Bank account.

          Alternatively, you can also ask the account holder to contact the PhoneBanking Unit or visit the nearest branch.

          -Zubin
          HDFC Bank Customer Assistance
          Verified Support
          Sep 29, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Apologies for the inconvenience caused.We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by October 04, 2021. We request your patience in the interim..

          -Zubin
          HDFC Bank Customer Assistance
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            W
            Willie Singh
            Sep 28, 2021
            Resolved
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            Resolved

            In 26 sept 2021. 8.32pm money deduct my credit card .hotstar subscription 499.
            Nov 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 28, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Verified Support
            Sep 29, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Anay
            HDFC Bank Customer Assistance
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              W
              Warsteiner99
              from Sirsa, Haryana
              Sep 28, 2021
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              Resolved

              Hello, i am a preferred customer of HDFC.Recently i got call from bank about credit card offer.I went to bank to apply for credit card but was told to apply online.So i applied through netbanking but my application was declined.I was not given reason for this.
              Oct 30, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 29, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Anay
              HDFC Bank Customer Assistance
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                U
                Upadhyayula
                from New Delhi, Delhi
                Sep 28, 2021
                Resolved
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                Resolved

                I got a call from a HDFC Life person([protected]) saying that my policy no. 01539732 HDFC Classic Assured Life policy for which I paid 1st premium of Rs 50000/- on March 1st 2013 and didnot pay the later premiums, will get terminated. In order that it be revived, I have to phone up Mr. Rajiv Shukla (mobile no. [protected]) in Mumbai HDFC Life head office who is Customer Liason manager and he will do the needful to revive it. When I phoned this number of Rajiv Shukla, that person said because you only paid 1 premium, , this policy will be terminated and you will be getting Rs5000/- back or You have to go for 1 of the 2 options to get back your total money. Option1: Pay all premiums till date (Rs 4 lakhs plus 45000 late fees) and activate it.
                or Option 2.: Take a new policy from another Insurance company by paying 1 lakh after he puts a request on IRDA portal and it gets accepted and the name of the new insurance company willing to make the policy for 1 lakh comesup. Then this amount has to be paid online and this new policy will then be linked up to this HDFC Life poilcy that is going to be terminated and then a reqiust for premature payment withdrawal can be put and I will get around an amount of Rs. 2 lakhs few thousands after 90 days of taking this new policy from another insurance company. I then asked me to connect with a Delhi HDFC LIfe Branch Manager near my Locality to personally meet and do all this but Mr. Rajiv Shukla said it is not possible to do from branch offices in Delhi, only he from the Head office in Mumbai can do this otherwise let the policy go for termination by 6pm today. I request HDFC Life Delhi office to look into this as my residence is also in Delhi and help me to get my invested money back.
                Oct 29, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 28, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance. -Anay

                -Anay
                HDFC Bank Customer Assistance
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                  Y
                  Yengala
                  from Hyderabad, Telangana
                  Sep 28, 2021
                  Resolved
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                  Resolved

                  I applied for a hdfc credit card app no. 21I[protected]S3 and i received a text saying your card has been approved and your card number ending with xxx9562 has been dispatched through blue dart courier dt-08/09/2021. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered.
                  So i request to please re-dispatch to my present address that is:
                  office address: Shop No.37, R.S.Documentation, Ground Floor, Sony Business Complex, Prashanthi Nagar, Opp. RTC Bus Stop, Near Kukatpally Y Junction, Balanagar Road, Kukatpally, Hyderabad, Telangana, India pincode 500072
                  residential address: H.No.[protected]/2/A, Ranapratap Nagar, Near Shivalayam Temple, Borabanda, Kukatpally, Hyderabad, Telangana, India 500072
                  Sep 28, 2021
                  Complaint marked as Resolved 
                  I applied for a hdfc credit card app no. 21I03022344180S3 and i received a text saying your card has been approved and your card number ending with xxx9562 has been dispatched through blue dart courier dt-08/09/2021. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered. So i request to please re-dispatch to my present address that is: office address: Shop No.37, R.S.Documentation, Ground Floor, Sony Business Complex, Prashanthi Nagar, Opp. RTC Bus Stop, Near Kukatpally Y Junction, Balanagar Road, Kukatpally, Hyderabad, Telangana, India pincode 500072 residential address: H.No.14-20-499/2/A, Ranapratap Nagar, Near Shivalayam Temple, Borabanda, Kukatpally, Hyderabad, Telangana, India 500072
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 28, 2021
                  Updated by Yengala
                  I applied for a hdfc credit card app no. 21I[protected]S3 and i received a text saying your card has been approved and your card number ending with xxx9562 has been dispatched through blue dart courier dt-08/09/2021. But not received to me. Track report saying, your hdfc bank credit card has been returned by our courier as "undelivered.
                  So i request to please re-dispatch to my present address that is:
                  office address: Shop No.37, R.S.Documentation, Ground Floor, Sony Business Complex, Prashanthi Nagar, Opp. RTC Bus Stop, Near Kukatpally Y Junction, Balanagar Road, Kukatpally, Hyderabad, Telangana, India pincode 500072
                  residential address: H.No.[protected]/2/A, Ranapratap Nagar, Near Shivalayam Temple, Borabanda, Kukatpally, Hyderabad, Telangana, India 50007

                  I applied for a hdfc credit card i received a text saying your card has been approved and your credit card dispatched through blue dart courier dt-29/09/2021. But not received by me.
                  I applied for a hdfc credit card and i received a text saying your card has been approved and your card has been dispatched through blue dart courier dt-28/09/2021. But not received by me.
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                    J
                    Jaspreet745
                    from Rajpura, Punjab
                    Sep 28, 2021
                    Resolved
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                    Resolved

                    Address: #77 ,ajit nagar , khadouli , Rajpura

                    I have tried to withdraw amount of Rs 10000 and Rs 5000 from the Punjab National bank Atm in punjab But in both cases Atm showed me the message Transaction timed out. But Rs 15000 amount deducted from amount even If I have not received the amount. I submitted the compaint on same day on 25 sept 2021 but still my amount is not credited to my account. My compaint Reference id's are 2422235, 2422231 are not solved yet.
                    Oct 30, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have.
                    We confirm that the matter is under investigation and we will revert to you by Oct 08 2021.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      R
                      Rishabh Kochar
                      Sep 28, 2021
                      Resolved
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                      Resolved

                      Address: Hitech City, Hyderabad

                      This is regarding my HDFC account being locked from the past 5-6 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

                      Not sure what's the delay to lift-up the lock as I'm really frustrated on chasing the same. All my transaction are pending and even some of the auto-pay have already rejected. The issue started when I changed my address and I was not able to receive the welcome letter and it was returned to HDFC head office. After that when a new address updated in my account, I received the letter and the same I had shared with home branch. They mentioned that they have updated the concern department saying that customer received the letter but still there is no resolution. This case has been registered in my home branch (Hitech City 2 Branch) and they said it will be resolved in 3-4 business days but it been weeks since I raised the issue with them and I am still facing the same issue. I don’t think there is any proper coordination among the HDFC internal department as the associate mentioned that she updated concern department to lift-up the lock and followed-up with them several times but still they have not entertained the request and no one is able to lift-up the lock as of now.

                      I never thought this kind of customer service from HDFC bank as I have this account from the past 6.5 years and this is my worst experience ever and I lost trust which I have with HDFC bank till the date. If I’m not able to do any transaction and the account is idle then what’s the use of it. If the issue is not getting resolved soon, I’m going to explore the other option.
                      Oct 30, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 29, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Apologies for the inconvenience caused,
                      We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by October 04, 2021. We request your patience in the interim.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        R
                        RishabhK
                        from New Delhi, Delhi
                        Sep 27, 2021
                        Resolved
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                        Resolved

                        Address: Gurugram Cyber hub

                        Dear hdfc team,

                        I have received a message that, ach Debit mandate registered for Rs. 10000.00 /- with frequency adho in hdfc Bank A/c No.XXXXXXXXX44826 for Razorpay software pvt ltd with umrn

                        I have never opted for this nor do I know that how can it be enabled without my permission.
                        I ask you to cancel this as soon as possible.

                        And for future, please atleast inform me before enabling any services.

                        Thank you
                        Oct 31, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Sep 27, 2021
                        Updated by RishabhK
                        Please resolve this immediately
                        Verified Support
                        Sep 29, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by October 04, 2021. We request your patience in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Verified Support
                        Sep 30, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have cancelled the said mandate on 30.09.2021 i.e STOP payment maintained in our records basis on your request received to avoid any debits in the account pertains to Razorpay software pvt ltd

                        Further, please contact Razorpay software pvt ltd for any queries related to the E-mandate.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          R
                          Rakesh Pawar.
                          from Mumbai, Maharashtra
                          Sep 27, 2021
                          Resolved
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                          Resolved

                          I have received message stating that "ALERT:Rs.499 spent via CREDIT Card xx9687 at HOTSTAR1436370 on[protected]:19:28:01 without PIN/OTP.Not you?Call [protected]."
                          Which was not done by me and not authenticate by me.
                          Please suggest how the transaction done and is it a fraud.
                          Kindly check and refund transaction amount ASAP.
                          Oct 28, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Varun
                          HDFC Bank Customer Assistance
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                            J
                            Jubear
                            from Faridabad, Haryana
                            Sep 27, 2021
                            Resolved
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                            Resolved

                            Address: Shiv colony near kali mandir sihi sector 8 Faridabad Haryana

                            Dear sir madm mare account blocked ho gaya kirpiya karke mera account active Kar diya jay
                            Name Jubear
                            Mob [protected]
                            Ac [protected]
                            Branch Faridabad sectors 14
                            Nov 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience. We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by October 04, 2021. We request your patience in the interim.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              sandeepw22
                              Sep 27, 2021
                              Resolved
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                              Resolved

                              Purchased Iphone11 from Reliance Digital on 25-Feb-21 through HDFC credit card, and was about to get Rs, 5000 cashback after 90-120 days and there is nothing received till now. Order no - RDF09852775
                              Oct 28, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Preethi
                              HDFC Bank Customer Assistance
                              Even after raising multiple tickets with HDFC as they mentioned in the comments on specified URL, they are not bothered to work on it. Still nothing is resolved and they cheated me of Rs. 5000 as cashback.
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                                H
                                HassledCust
                                Sep 27, 2021
                                Resolved
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                                Resolved

                                Address: Mumbai

                                Often the OTP does not arrive from HDFC Bank netbanking website for fund transfer to my brokerage account. This also happened to me during change of my password on the HDFC bank net banking site.

                                The problem occurs usually during the late morning and afternoon time. HDFC Bank does not seem to be paying attention to this issue, or even if they are, the problem is not one of high priority!

                                A sad state of affairs by the new management.
                                Oct 28, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 27, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Preethi
                                HDFC Bank Customer Assistance
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                                  L
                                  Lahari Dintakurthi
                                  from Bengaluru, Karnataka
                                  Sep 27, 2021
                                  Resolved
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                                  Resolved

                                  I have transferred 10, 000Rs/ from my HDFC account to other SBI [protected] account on 25 Sep, 2021. Account debited from my account but not credited to recipient. Transaction timed OUT status shows in my NetBanking as Transaction Initiated.

                                  Kindly look into the issue and I request a refund asap. PFB details for your reference

                                  Reference Number:[protected]
                                  Transfer Mode: IMPS-P2A
                                  Oct 31, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience.

                                  We would like to inform you that we have received TCC (Transaction Credit Confirmation) from the beneficiary bank stating the funds have been credited for the mention transaction to the beneficiary account.

                                  We request you to check the same with the beneficiary bank to assist you better.

                                  We treasure your relationship with the Bank and look forward to a long and continued patronage.

                                  -Zubin
                                  HDFC Bank Customer Assistance.
                                  Dear Customer,

                                  We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. In case beneficiary confirms non-receipt of payment, we request you to share mail confirmation from the beneficiary bank, stating :
                                  1. Non-receipt of funds at their end.
                                  2. Amount received by them has been refunded to you. Please request the merchant to share details of the beneficiary account to which the refund was processed and the mode of the refund for us to take it up further.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    P
                                    pootej
                                    from New Delhi, Delhi
                                    Sep 27, 2021
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                                    I have followed up with HDFC LIFE rigorously for my refund. The insurance policy sold to me by Mr. Rohtash Kumar was fraud. Neither HDFC LIFE is not refunding my money. I do not want the useless policy sold to me by Rohatash Kumar of ABC by carrying our FRAUD. I have submitted all the WhatsApp messages and call recordings as well. But still HDFC LIFE is hairdressing me. The complaint for the POLICY 23280584 is HDFCSL=[protected]. I want my money back along with the Penalty of INR 5, 00, 000
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Baban golhar
                                      Sep 26, 2021
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                                      I have salary account in hdfc bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I received every time message as your account balance is zero and now also came like that. Now i am went to branch for asking closing of account they told you have negative balance for not maintaining minimum balance we kept negative balance. I shown my messages they given zero balance. They are told that is our business policy . I went another time for showing and closing that account but they told why we need to follow those rules. And we didn't received any instructions like that from our bank so you need to clear negative balance to close it.
                                      This type of cheating customers and rbi done by hdf bank please take action against these type of cheating banks
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 27, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Varun
                                      HDFC Bank Customer Assistance
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