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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 209

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V
vibhuking
Sep 6, 2021
Resolved
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Address: Northern Circular Road, 56

A reverse transaction of Rs 500 from Bothra Mobiles on 04 Sep 2021 at 15:54:09 not yet credited in account. Massage for same received but amount not yet credited in account, neither it is reflecting in any pending transaction.
Oct 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 13.09.2021

-Zubin
HDFC Bank Customer Assistance
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    gowthamrouthiran
    Sep 6, 2021
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    Address: 546, Lal Bagh Main Road, Block 6, Sampangi Rama Nagara

    Please release the the radha Krishna serial it so much onterst and so much attractable every24hours i watch vijay TV only please release the serial in afternnon at3.30
    HDFC Bank customer support has been notified about the posted complaint.
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      Sravasti
      Sep 6, 2021
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      Address: Kolkata

      Please note that below mentioned 2 policies were mis sold to us as one time policy - We were never informed that these have to be paid multiple years together - I am a very small tour operator and it is not possible for us to continue paying further premiums for below mentioned 2 policies.

      WE should be greatly obliged, If you kindly cancel the above policies and refund us the principal amount which We have deposited as a yearly Premium.

      We have sent mail many times, but We are eagerly waiting for your proper decession as soon as possible.

      . POLICY NO:[protected] Santanu Mitra-Date Of Birth- 04/12/1968, Phone No:- [protected].

      POLICY NO:[protected], -- SRAVASTI MITRA. DATE OF BIRTH:-22/10/1970, PH.NO.-[protected]

      [protected][protected][protected][protected][protected][protected][protected]

      WITH BEST REGARDS,

      SANTANU MITRA.
      SRAVASTI MITRA.
      Oct 9, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 07, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

      -Rimpa
      HDFC Bank Customer Assistance
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        M
        missh
        from Dhariwal, Punjab
        Sep 6, 2021
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        Resolved

        I bought an iphone which had hdfc offer of 6000 cashback on 12th june. I checked with bank and was told that i will receive within 90 days.
        90 days are about to end and I have not yet received any cashback.
        Oct 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 07, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the offer details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Preethi
        HDFC Bank Customer Assistance
        Where can I get the reference number
        Where can I get the reference number
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          R
          Rahul prakash dhanak
          Sep 5, 2021
          Resolved
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          Resolved

          Address: Mahabaleshwer
          Website: Hdfc

          How do you get insurance from my account without asking my permission
          If money goes out of my account tomorrow, you are responsible for it.
          Who gave you the right to deduct money from my account?
          I need to resolve my doubts as soon as possible.
          Oct 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 06, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the account & transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            D
            Dayanand Piraisudan
            from Chennai, Tamil Nadu
            Sep 5, 2021
            Resolved
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            Resolved

            Address: Chennai

            ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX60215 for Razorpay software pvt ltd with UMRN No.HDFC***

            I got this sms today but haven't authorised any debit mandate. Customer care isn't useful. And branches are not open today being Sunday.

            Dayanand [protected]
            Oct 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 08, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We confirm that the Transaction was presented in the account by Razorpay software pvt ltd through their sponsor bank CITI BANK.We regret our inability to act upon the instructions for cancellation of ECS mandate you have sent us through e-mail, for security and authentication purposes.

            Please submit your requirement at the nearest branch, through a written letter, duly signed by all account holders. In case you are unable to visit the branch, you can send the same by postal service or courier.

            Please visit the following link https://bit.ly/3ndDztr for address of our branches and ATMs.

            -Zubin
            HDFC Bank Customer Assistance
            Bank not give proper satisfactory reply .
            First dispute team reply : not liability of bank
            Second grievance team : not liability of bank
            Other grievance team: not liability
            Then who is liability if money fraudulent taken from account you guys told me that it's authorised by me why don't gave me proof fir that
            Complaint number RE:'HBL=[protected]' Web - Complaint Form - Debit Card
            My queries is that i am not authorised that transaction and it was done without my consent and if cyber cell hold my amount why you guys don't reversal my amount from merchant.
            Mode of payment done by bank.

            How can you say that transaction is authorised by me you have any proof that. Without OTP how can bank made transaction from my account or either bank also partner in that
            Nobody from bank contact me till today only sending mail for that. This is you customer service please advice that
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              B
              bibin pr
              Sep 5, 2021
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              Resolved

              Address: Kattappana

              Plz release the amount hold through gefu held by hdfc
              Oct 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance.
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                T
                Tanmay86778
                Sep 5, 2021
                Resolved
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                Resolved

                Address: 302033

                On 9th of August Amazon India processed the 199 Rupees refund in my debit card EMI but till now the payment si not added in bank account the Amazon india provided refund reference number[protected]
                So please check and provide me the refund
                Oct 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 08, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience you may have faced. Request you to write us using the URL https://bit.ly/2Lzhyn3 with your account number, a confirmation email from merchant mentioning refund details, and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

                -Anay
                HDFC Bank Customer Assistance
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                  K
                  Katilbihari
                  Sep 5, 2021
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                  Resolved

                  I have applied for a credit card application on 22nd August. I got my e-approved email but it's been 14 days. Till now none of your HDFC Bank representative has call or visited to my office address for verification of my credit application.
                  Oct 8, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 05, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the card application number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Preethi
                  HDFC Bank Customer Assistance
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                    V
                    Vishal80
                    Sep 4, 2021
                    Resolved
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                    Resolved

                    Remove No Debit from Account

                    Address: Kharar , Landan road , Mohali , Punjab ,140301

                    Please remove the No debit from my account . So that hold can also be removed from my account and I can use it.....
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                    S
                    shri_4694
                    Sep 4, 2021
                    Resolved
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                    Resolved

                    Credit card bill payment done twice by mistake

                    Address: Pune

                    Hello,

                    By mistake, I have made the credit card payment twice. Please help me to get it resolved....
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                    R
                    Rutuja Rathod
                    Sep 4, 2021
                    Resolved
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                    Resolved

                    Money got debited and not received

                    I used HDFC app to trasfer money using UPI but money got debited and it showed transaction failed and money is not received on both end. As both are my account though which I transferred and to which I was suppose to receive it. And no customer care number is available to call on....
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                    R
                    Rahul321000
                    Sep 4, 2021
                    Resolved
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                    Resolved

                    Address: Assam

                    Fraud person call me on Friday and he said that he is the assistant manager of HDFC Bank . He told me that you want job. I said yes. Then he said that there is one job you have to fill up kyc from online . I said ok . Then fraud person told me that you have to register . Fraud person told me give your I'd proof. I gave my I'd proof like hlsc marksheet, Aadhaar card, and passport size photo.fraud person said that you have to pay 499 . Finally I have pay 499 to his bank account . Then he change his word and told me that you have to pay 1499. I said what . Then he said that I told you 1499 but wrong he told me only 499. Please help me.
                    Sep 5, 2021
                    Complaint marked as Resolved 
                    9565882381.fraud person call number. Fraud person not give his email.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Sep 04, 2021
                    Updated by Rahul321000
                    Fraud person whatsapp dp . I am transaction money successful receive

                    Sep 04, 2021
                    Updated by Rahul321000
                    Yesterday I transferred money . That I want to say.
                    Sep 04, 2021
                    Updated by Rahul321000
                    Fraud person not give my money.
                    Sep 04, 2021
                    Updated by Rahul321000
                    Yesterday I transferred money .

                    Sep 04, 2021
                    Updated by Rahul321000
                    Fraud person call number [protected]. Fraud person Google Pay number [protected]. Fraud person details he give me to sent money
                    Verified Support
                    Sep 05, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                    -Preethi
                    HDFC Bank Customer Assistance
                    I applied for a job for HDFC bank on 28th September, 2021. The consultant (who is claimed to be from the website Shine.com. Excecutive name: Mr. Raghav Malhotra, Phone number: +[protected], HDFC Bank) called me on 29th September that my resume got selected for the job. I was asked to give an aptitude test for the first round and telephonic interview, I cleared both the level and they told me that I got the job. But before that they asked to pay 1100/- as registration fee, and 4200/- for training charges, which they said is refundable. I received my training letter which was password password protected. And i got told to pay another 9000/- for medical checkup which is required before joining the job, for which I denied and said I don’t want the job and I want my refund of Rs.5300 which I paid earlier including the registration and training fee. I called them for the refund but they’re not responding my calls now. Hope you’ll help me out in this matter to get my refund.
                    Their bank account number: [protected]
                    IFSC CODE: HDFC0009075
                    Their email ID: hr.[protected]@yahoo.com
                    I got a offer from Naukri.com for a bank job HDFC bank for operations profile job on the January, 2023. The Naukri. com consultant (claiming his name:Karan Malhotra and other is Mohit Beniwal (who is claimed to be from the website Naukri.com Hiring. Excecutive name: Mr. Karan Malhotra and Mohit Beniwal,

                    Karan Malhotra (claiming person) -
                    Phone number: +91 [protected]) and
                    Mohit Beniwal (claiming person) - Phone number - +[protected] called me on 12th Jaunary that my resume got selected for the hdfc bank operations profile job. I was asked for the first round telephonic interview and the interview taken by hdfc customer care number - +[protected] which is official hdfc customer care number that's why i continued and then karan malhotra named person called and taken Rs. 1800 for refundable security deposit and then in documents verification taken Rs. 7000 as a Refundable Security deposit on Hdfc bank branch joining, I cleared telephonic interview and they told me that I got the job. But after documents verification they asked me for 6 month bond confirmation amount from hdfc bank, which they said is refundable. I received my hdfc bond confirmation document on mail And i got told to pay 15, 500/- for bond confirmation which is required before joining the job, for which I denied and said I don’t want the job and I want my refund of Rs.8, 800 which I paid earlier including the registration and refundable security fee. I called them for the refund but they’re saying it will refund on bank branch joining after some days.
                    Hope you’ll help me out in this matter to get my refund Rs. 8, 800.

                    Their bank account Details:
                    Account Holder Name:- NOC Services
                    Account Number:- [protected]
                    IFSC Code:- IBKL0000233
                    Bank Name:- IDBI Bank
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                      G
                      Gautham Vasireddy
                      from Hyderabad, Telangana
                      Sep 4, 2021
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                      Address: Hyderabad

                      I have requested for disbursement in Home Loan [[protected]] for 6 L on 19th August. This is the last disbursement and is pending since then. We have absolutely no update - When we call the customer care they say it is with technical department and they are not able to reach them. Not sure why you cannot check with Home Loan Branch and get back. This is very poor service.

                      Can you please get back on this disbursement? We have also submitted the NOC from GHMC.
                      Oct 11, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 05, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                      -Anay
                      HDFC Bank Customer Assistance
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                        B
                        Bhuvi225
                        Sep 3, 2021
                        Resolved
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                        Resolved

                        Sir/Madam,
                        I have UPI payment is done on 30.08.2021 by online game UPI id. so how to return my money
                        Oct 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 05, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          K
                          Karthikaeyan Vijayan
                          Sep 3, 2021
                          Resolved
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                          Resolved

                          I did not receive the parcel related to new current account opened in hdfc bank, but received text message parcel delivered from bluedart, from Chennai, track no.[protected], pls help, asap
                          Oct 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 05, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Sudheer3012
                            Sep 3, 2021
                            Resolved
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                            Resolved

                            I am trying to beneficiary but due to not able to find IFSC code, I am unable to add beneficiary.

                            Trying to add - IFSC - HDFC0000054, HDFC0000088
                            Oct 11, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance.
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                              KJothi
                              Sep 2, 2021
                              Resolved
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                              Resolved

                              ASD charges are deducted

                              I am Jothi. I have recently deposited Rs.1600 into my account. While trying to withdraw, I have found that amount has deducted as ASD charges. Without any intimation, how bank debit my amount....
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                              R
                              Rakesh Kittu121
                              Sep 2, 2021
                              Resolved
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                              Resolved

                              The hdfc bank has put a hold on my funds of rupees 562.87 could you please refund . I am maintaining my account regularly!
                              Oct 8, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Sep 02, 2021
                              Updated by Rakesh Kittu121
                              Hope my complaint will be completed in soon
                              Verified Support
                              Sep 06, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. We have shared your comment with the concerned team and our officials will get in touch with you by 09.09.2021. We request your patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                statistics to econometrics
                                Sep 2, 2021
                                Resolved
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                                Resolved

                                In the month of june we applied for the incorporation of our company. During the process we selected the HDFC as a bank to open current account for the business process. In last three months we never received any email or phone call from HDFC.
                                First our company is incorporated in Himachal, but HDFC opened our account in Mumbai. Means not even possible to contact anyone.
                                Thereafter local branch guided us that first put some funds and then we will transfer this account. We already added 1 lakh in this account. Still its not operative. Nor we have any kind of access to this account. No ATM, no cheque book, No pass book and no internet banking.
                                All the complaint numbers which HDFC show at website, are just with inbuilt functions, no one is going to take your problem.
                                In the month of August we needed to add this account with RAZORPAY to accept payments for business purpose. But since we dont have even Cheque book, our account with RAZORPAY is not activated.
                                Since in RAZORPAY you can make only one id with all the documents, now we are facing challenge to receive the payments.
                                Now we demand HDFC that either, fix it asap. Or We wont our funds back and compensation for all this inconvenience. Its just unprofessional way of dealing to customers. I think we did mistake by selecting the HDFC bank as bank for our business transactions.
                                Oct 9, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 06, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience. This is not the experience we want you to have. Your email has been already received vide HBL number[protected]. Our Bank official will respond to your email on or before September 09, 2021.

                                -Anay
                                HDFC Bank Customer Assistance.
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