HDFC Bank Complaints & Reviews

I made payment of ₹1, 90, 312.7 towards my college BITS Pilani fees through Paytm payment gateway through net banking at around 10:30PM on[protected].
The amount got debited from my account but transaction failed.
Please resolve this issue ASAP as it is a big amount and I need to pay the fees....

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I had ordered a product on Zara worth ₹3590 on 27th Aug 2021. Money got deducted, payment failed, order got canceled and refund not initiated . Please help ASAP

Sep 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have been sending mail from last 20 days to get the food card in my current present address. I keep sending mail to all the concerned department or groups for HDFC Food card but no one care . Since last 6-7 months amount is there in my card it will get waste as my Card is expired.
I want first to get the new card and later the amount should transfer to new card from old card

Sep 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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L

Lukeswar Sahu

Aug 27, 2021

I am fed up with HDFC Food Card support Team. Such bad service...pathetic experience...

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L

Lukeswar Sahu

Aug 27, 2021

They are sharing below contact number for complain which is not is use.

Contact us at our Landline number[protected] during Banking hours

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L

Lukeswar Sahu

Aug 28, 2021

Thanks for the response. Today I received the food card in my kyc updated address. Actually I requested for delivery at present home address but they delivered at my updated address which is also fine. So my issue got resolved and don't want further complaints. Thanks to the team.

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My salary account got blocked due to address issues. I visited the bank with address proof and requested for activation. They said it will get activated within 7-10 days. It has been more than 10 days, still my account is blocked. Please concern.
Account number -[protected]
Ifsc- hdfc0000240

Sep 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience caused, we have shared your comments with the concerned team and our branch officials will get in touch with you at the earliest by September 01, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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I blocked my netbanking, debit card and UPI ID due to some fraudulent transaction...after that I activated netbanking, re-issued new debit card..but while unblocking UPI ID by submitting a written application at nearby branch, I am not getting proper response /help from branch officials...they are advising to contact phone-banking and phone banking official are saying to contact the branch..it seems like a never ending loop..so could you please help me out by saying who is the concerned for resolving UPI ID related issue or do I need to follow any more step from my end.

Aug 31, 2021

Complaint marked as Resolved

It is resolved now.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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S

SSMondal

Aug 30, 2021

While entering the 9 digit docket/ref no '[protected]' in https://bit.ly/2Lzhyn3, it shows "Please enter valid Complaint Ref No." and due to this reason I am unable to submit this form as you suggested..Please let me know how I can submit this form..Thanks

Please Unblock UPI - Comment #3886175 - Image #0

Please Unblock UPI - Comment #3886175 - Image #1

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S

SSMondal

Aug 30, 2021

Unable to submit the form in https://bit.ly/2Lzhyn3 as it says the raised reference number[protected] is invalid

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My Claim form -10C (MHBAN[protected] has been rejected by EPFO for reason Mobile no:.[protected] is not registered with any UAN.(Message received from EPFO)

I contacted pad finance department. They asked for fresh 10C form which has been submitted. I have been following up for the past 2 month by sending emails. However I get no reply to any of emails and there is no response for calls as well.

My emp code is S9763. Request you to kindly check.

Sep 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Kopaganj up

Dear,
I opened a salary account with HDFC BANK KOPAGANJ. I have completed my full kyc by visited branch nearly 25 days ago . And after that i received a sms as that "my welcome kit is dispatched and if you didn't received in 7 days then please contact us". Its already 25 days and still i didn't received my welcome Kit. I tried to get correct information by cutsomer care but didn't received any satisfactory response. Kindly please update me that when my welcome kit will be delivered to me.

Sep 30, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I am customer with HDFC Bank since last 5 years and immediately they block my account stating that welcome kit returned undelivered. I haven't informed about any welcome letter is going to deliver neither I got any on my adress. I am suffering from last 1month kindly resolve my problem.

Saurabh Agnihotri
Hdfc bank nigdi branch Pune Maharashtra

Sep 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience caused, we are working on your concern vide Ref ID:[protected] and will revert to you by 6/8/21.

-Zubin

HDFC Bank Customer Assistance

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by September 02, 2021. Request your co-operation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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I applied for the opening of a PPF account in HDFC bank online on 26th Aug 2021. However, my account was opened in the Anna Nagar branch, Chennai. Whereas I don't reside there. I cannot go to Chennai every time I have some issue with respect to my PPF account. So, you are requested to transfer my PPF account to my home branch where I hold my savings account.

Sep 27, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: HYD, HYD

I have raised two complaints with out providing the resolution those two requests kept on resolved state . Please do needful on the same .

My Loan got restructured with out my approval, I am requesting the Backup to cancel the restructure . Please do needful on the same .

Sep 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

Please share with us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent. We will check and get back to you.

-Zubin

HDFC Bank Customer Assistance

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

Please DM us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent. We will check and get back to you.

-Anay
HDFC Bank Customer Assistance

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A

Ajji_12

Aug 28, 2021

[protected]@gmail.com

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Address: Kishangarh

Sir,
Mere account jisme mi revenue hold ke naam se 3264/- Rs dikha rahe h
Account no.[protected]
Name asif qureshi
Ifsc code HDFC0001837
HOLDING AMT 3264.54/-
Please release these amt

+1 photos

Oct 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by September 01, 2021. We request your patience in the interim.

-Zubin

HDFC Bank Customer Assistance

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I got a text message saying
Ur transaction on HDFC Bank DEBIT/ATM Card ending 1026 for Rs. 7200.00 has been credited/reversed by VAISHNODEVIP on[protected]:16:25:03
but still my account balance is not credited with the amount, kindly help.

Sep 27, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and transaction details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: SCO No. 27, 2nd Floor, Opp. Hotel Ramada,, – Ambala Highway, Zirakpur, Punjab 140603

Dear Concern,
I am getting error while login of Fasttag account as "Wallet freezed", Please look into this and resolve the same.

Vehicle No - DL9CAS2283
Mobile - [protected]

Current balance 1200++
Thanks
Shatrughan

Sep 27, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Address: UDITA,37 SIBAJI ROAD, Kolkata-700032

Did a transaction with Amazon on 25th August '2021 for Rs.16, 999/- using my HDFC debit card. The transaction failed, yet the amount was debited from my account.

Later on, today i.e 26.08.21 got a message from JK-HDFCBK: "ur transaction on hdfc bank debit/atm card ending 3431 for rs. 16, 999/- has been credited/reversed by Amazon on[26.08.05:20:37"

It has been more than 6 hrs, still the amount is not reflecting in my bank account balance statement.

Sep 27, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Lalith Chandra Sayana

Oct 25, 2021

Mam ...when did u receive the amount???

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I have a done a recharge of Rs 149 through HDFC Bank App on 20th Aug'2021. The balance for the same got deducted from my account but recharge not processed or no refund received since them. In application the beneficary shows HDFC Bank only. I have raised complaint regarding same from HDFC Bank Mobile application, website & Online complaint portal of HDFC. After i submit complaint after 2 days i receive same type of mail from all 3 points that Payment processed from bank end and after that when i revert with screenshot of the transactions no response from HDFC end. It's been 6 days since that & I doesn't have any way to track the complaints to HDFC. I urge to look into this and request for refund.

+1 photos

Aug 27, 2021

Complaint marked as Resolved

I have received the refund amount same as money that got deducted from my account.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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H

hash128

Aug 27, 2021

Complaint now resolved from HDFC Bank'e end. Very thanks for support.

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Address: Ghatsila East Singhbhum

Dear Team
On behalf of my colleague Mr Sanjay Singh who visited to your HDFC bank Ghatsila Branch for asking loan statements and he faced some query regarding getting the statements, when he asked to your bank staff Mr.Chandan Bose he behaved in very annoyed way which is not acceptable.
My colleague is your regular customer and he is having his boss authorization letter and his id proof to collect the statement but Mr.Chandan Bose behavior was not appropriate.
Definitely for this type of behavior we will give feedback in social media also, so that he must understand the value of customers in this pandemic.
Kindly it’s request to your team also to take some action in this behalf.
Name:CHANDAN BOSE
DESIGNATIONS:WBO LOAN DEPARTMENT
BRANCH:GHATSILA
DISTRICT:EAST SINGHBHUM
STATE:JHARKHAND
PIN:832303

Aug 26, 2021

Complaint marked as Resolved

Concern hdfc staff called my colleague and apologize his mistake.

HDFC Bank customer support has been notified about the posted complaint.

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My hdfc savings account has blocked state from past years.
I recently did my re-kyc for the second time and also visited hdfc bank personally more than twice. I didnt received any sms saying my account status has been successfully changed from blocked to active. I am doing online transaction, following is the message received with transaction failure: there is a memo present on the debit account, transaction declined.

+1 photos

Sep 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. This is not the experience we want you to have. Our Bank official will respond to you on or before September 01, 2021.

-Zubin

HDFC Bank Customer Assistance

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Hi,
i am a hdfc account holder in every moth i have
" BRN CASH TXN CHGS INCL GST " of " 177.00"
if you did not help me otherwise i will with other bank
unahappy about your taxes without confirmation, till this date did not get any alert or did not get any sms or mail about this tax . without instruction how can u diduct balance . so much bad service provide from hdfc first time .

+1 photos

Sep 28, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Kotputli,jaipur

Hai this is Arvind, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, googlepay etc. Since my upi is not unblocked am not able to make transactions. I had raised...

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ALERT: You've spent Rs.155.00 on CREDIT Card xx1717 at PayZapp Wallet- PayZapp W on[protected]:20:47:12.

Payment got deducted but Payzapp wallet didn't receive the amount. Please refund the amount.

Regards...

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 209

Failed transaction but amount debited

Money deducted , failed payment, refund not initiated

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Not Getting the New Food Card After raise renew request

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My account still not activated

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Please Unblock UPI

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PF 10C form Rejected by EPFO

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Didn't received welcome kit of my salary account

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Account block

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PPF account opened in wrong branch

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LOAN Restructure without any approval from my end

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MI revenue hold through Gefu

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Refund on debit card not credited in savings account

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Fastag

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Got a message that my transaction using atm/debit card has been reversed/credited, but the amount is not r

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Recharge done through HDFC Bank App

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Loan department

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Debit Memo Present Issue

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Regarding cash deduction

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Unblock my upi id

Reporting Unsuccessful Amount, Payment deducted but transaction not successful.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 209

Failed transaction but amount debited

Money deducted , failed payment, refund not initiated

Post your Comment

Not Getting the New Food Card After raise renew request

Post your Comment

My account still not activated

Post your Comment

Please Unblock UPI

Post your Comment

PF 10C form Rejected by EPFO

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Didn't received welcome kit of my salary account

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Account block

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PPF account opened in wrong branch

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LOAN Restructure without any approval from my end

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MI revenue hold through Gefu

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Refund on debit card not credited in savings account

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Fastag

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Got a message that my transaction using atm/debit card has been reversed/credited, but the amount is not r

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Recharge done through HDFC Bank App

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Loan department

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Debit Memo Present Issue

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Regarding cash deduction

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Unblock my upi id

Reporting Unsuccessful Amount, Payment deducted but transaction not successful.

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