HDFC Bank Complaints & Reviews

I have applied for zomato ipo from zerodha and YE[protected] is the application number.
I haven’t received the allotment and the mandate also got expired on 03rd august. Till date the money has not been refunded and I don’t have visibility to where the money is.
Please help understand and get the refund. Attached are some more details.

Sep 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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I am trying to change my address since week. First, their customer service people are not educated enough and give incorrect information due to which I wasted my trip to bank. I got reply after a week that my request has been reject even though I entered same address as in my passport and also they dint give detailed on exactly what is the mismatch. My question is why this banks asks me to fill the address if they eventually want the address of address proof. Can’t they use the same? Total foolishness. Avoid this worst bank.

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay

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Hai this is Hema Priya, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able...

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I Sushmita Ghosh and i am so disappointed when i found that two times on same day 10/august/2021- rs 708/- amount deducted by hdfc bank for amg charges or they say non maintenance charges. They didn't even sent any notice regarding this . I am depressed and furious. kindly refund the amount as soon as possible.

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai

I had a salary account with HDFC bank which got converted to savings account in Dec 2019 when I left my job.i had to settle back in my home town due to Corona lockdown and since than I'm not able to visit the Chennai branch where I had my account.i visited local branch but they were not able to help because this account have non maintenance charge of -5278 as of now
I can't visit Chennai branch because my current condition does not allow me to do so.i can visit local branch and they are asking me to get my account to so they can further proceed to close the account.
Please waive of the occured non maintenance charges of -5278rs from my account so I can get this account closed
It will not affect my CIBIL score still it feels inconvenient to have a dormant account.im Also unable to pay this amount as I'm not financially able.if only Chennai branch can settle this issue than please arrange a callback from branch so I can convey my message to them.
My number is [protected]

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have ordered a purse and after ordering I got a mail informing that they will deliver it within 14 working days which is note delivered yet. @flatworldrewards through only I have ordered. Please do take action against these kind of fraudulent activities.

Sep 20, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have been using HDFC Fastag and today (12 Aug 21) when I tried recharging the wallet I got the message that the account is frozen!!!

How can they just freeze wallet without informing the customer about it and actions to be taken to unfreeze the account?

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Aug 19, 2021

Updated by arun.nair is this a joke?
how do i email "fastag.[protected]@insolutionsglobal.com" ???
and how do contact reach Fastag Team directly at "[protected]"???
regards, Arun

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I have purchased my iphone11 with hdfc bank credit card on 19/03/2021 in unicorn pacific mall new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in unicorn, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

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Address: HDFC bank, -VPO Chabbewal-146102, punjab

I have salary account in HDFC due to some reasons this account is changed to saving account. I have one loan with one fancier through HDFC that EMI date is 4th of every month.
After debited of my EMI, Today[protected] my account balance was 11, 158.30 and HDFC has done " 20 ACH debit return " transections and debit my full amount 11, 158.30.
i didn't get and call or SMS from HDFC.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

Sep 18, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Hi,
This is regarding the request related to "initiated refund by amazon not credited by HDFC".

Amazon has already initiated refund amount of 22909.11 on 25 July 2021.

And shared the Refund Reference Number for the transaction 20210726.

Product order is[protected]
(OnePlus tv y 43').

I'm still struggling to get my amount credited to my account by HDFC bank.

As a proof I have attached amazon email image related to refund reference no and product image.

Kindly help me to sort it out.
Many thanks in advance.
Regards,
Abhishek Gaurav
+91-[protected]

Sep 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 11, 2021

Updated by Agaurav0 Why complaint is showing mark as resolved??

Verified Support

Aug 12, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Aug 14, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience caused, we are working on your concern vide Ref ID:[protected] and will revert to you by 25/08/21.

-Shweta
HDFC Bank Customer Assistance

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I have been trying to view my account balance and transaction detail via net banking, but i am unable to view any of those.

It displays error message:

''We are not able to carry out your instruction. Please contact the bank.'".

I am using debit card account since 8 years. Call to the help desk, but issue not resolved. Planning to close my account due to this type of issues...

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Unable to log in to the site to recharge the FastTag Wallet. I get the message that the account is "Freezed". Complained to the Toll free number, and spoke to the staff who informed that he will check and call back, which he never did. I have not received any intimation for the freezing my account. I have been calling customer care no from past 45 days none of them are least bothered and very irresponsible rely and till now its not solved. Every time I call them they say 2 days it will be resolved and within 30min will arrange call back but till date no solution the problem. and the worst part is that without intimating they have freezed the wallet.

Sep 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 11, 2021

Updated by Pranag000 1. My fastag wallet userid[protected], Vehicle No: KA04ML7444, Mobile Number: [protected] is freezed without any intimation for KYC update.
2. Now its already more than 45days i have updated KYC through bank customer ID, but till now wallet is in the same status.
3. I have called your customer care executives many times, always they are so irresponsible that they just say that they have forwarded to backend team and it takes 2 days for updation and it will be active, but from 45days no progress till date.
4. When i insists to transfer the call the manager or any senior they will make me wait on call for more than 30min and say they are busy n will arrange a call back in 4hrs, 2hrs, 30min but till i did not get call from them.
5.Today tried to if call your toll free no, getting a message this no does not exist, if i call from another no it is working, so you guys have blocked my mobile no so that you don't want receive my calls.

One of the worst irresponsible and negligent attitude of your service i have ever seen.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Please check and do needful

Sep 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Lucknow

Hi Team,
I received the Welcome kit of HDFC bank containing the cheque book on 2nd Aug2021.

Customer ID:[protected]

However, it has been more than 10 days and I havent received the Debit Card and pin yet.
Due to this reason, I am unable to perform any online/POS transaction using the HDFC account. Currently the account is of no use.
I have been trying to followup with HDFC bank since last...

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Want to change my RM Akhilesh Yadav. It's been more than 2 months he is not able to solve credit card issue and now he has stopped responding from past 10 days.

Sep 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: [email protected]

I had requested to close my account 6 months before but they didn't take any action as of now. I'm now having the negative balance in my account. Please close my account. Not not using this effectively please do the needful. Thanks

Sep 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the account details and the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Rimpa
HDFC Bank Customer Assistance

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Address: Paikar

I have made a payment of Rs-180(electric bill) via paytm QR code scanner toWBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of Aug'17 - Oct'25 against the consumer ID:[protected] on 07.08.21, but wbsedcl has not yet received the money although the money has been debited from my account.Accnt No[protected] debited with Rs.180 on 7th August 2021.

UPI transaction ID:[protected]

Kindly do the needful to succeed the payment or refund..

Aug 13, 2021

Complaint marked as Resolved

I returned my money. so thanks

HDFC Bank customer support has been notified about the posted complaint.

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K

Komiuzzaman Mondal

Aug 11, 2021

Plz refund my money

Reply

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Exorbitant finance charges levied.1, 56, 575 rs is levied for credit limit of 2, 50, 000
credit card offices refueses to reverse even small fracton of it

Sep 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Team Assistance

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Address: House number 0074D , Phulwaria road, Post Shivpuri new Colony,pin 273016

Website: hdfc net banking

I have to reset my net-banking pin. There are 2 options :

1) registered number + debit card — i can't use this because My debit card is expired 1 year before.(i don't have any new debit card yet)

2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

Ps: this used to work earlier, i have had reset...

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This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

Not sure what's the delay to lift-up the lock as I'm really...

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30 found this helpful

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HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 217

Zomato IPO amount not refunded

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Worst customer service

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UPI - Failed transaction

AMB charge from savings account

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Non maintenance account

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Purse

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HDFC Fastag Frozen

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Iphone 11 cashback not received

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HDFC Bank hdfc bank ach debit return charges-590rs

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Refund initiated by Amazon but amount not received yet.

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Unable to carry out your instruction. Please contact bank

Wallet Freezed

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Funds on Hold Account As on Date: 11 Aug 2021 Amount Held By HDFC Bank (for MIREVENUE HOLD THROUGH GEFU):618

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Debit Card not received after 10 days of account opening

Want to change RM

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Account closure request and negative balance waive off

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Complaint about bill payment to wbsedcl

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Finance charge reversal

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OTP not coming to my registered email id

Net-Banking Issue - low severity memo present on the Debit account.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 217

Zomato IPO amount not refunded

Post your Comment

Worst customer service

Post your Comment

UPI - Failed transaction

AMB charge from savings account

Post your Comment

Non maintenance account

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Purse

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HDFC Fastag Frozen

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Iphone 11 cashback not received

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HDFC Bank hdfc bank ach debit return charges-590rs

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Refund initiated by Amazon but amount not received yet.

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Unable to carry out your instruction. Please contact bank

Wallet Freezed

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Funds on Hold Account As on Date: 11 Aug 2021 Amount Held By HDFC Bank (for MIREVENUE HOLD THROUGH GEFU):618

Post your Comment

Debit Card not received after 10 days of account opening

Want to change RM

Post your Comment

Account closure request and negative balance waive off

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Complaint about bill payment to wbsedcl

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Finance charge reversal

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OTP not coming to my registered email id

Net-Banking Issue - low severity memo present on the Debit account.

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