HDFC Bank Complaints & Reviews

Address: Hdfc Bank Vidisha 464001

Not received reliving letter

Sep 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2021

HDFC Bank Customer Care's response Hi,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

-Anay
HDFC Bank Customer Assistance

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This is a complaint on this process of blocking my new savings account opened at HDFC, Green Park Extension just because o[censored]ndelivered welcome letter. I am a doctor working in Noida and I'm on duty daily and no one is at home to receive the letter. This is causing a great deal of inconvenience and visiting the branch just to resolve this issue (during the usual bank working hours) is difficult considering my work shifts and location
Kindly unblock my account at the earliest
Account number-[protected]
Branch- HDFC Green Park Extension

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 20, 2021. Request your co-operation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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Address: HDFC Sahastradhara Road

Website: www.hdfcbank.com

Every quarter my account is getting deducted of 295/- INR. My attempt to settle this has not been successful. Pl sort this problem and reverse all charges.

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have been using an HDFC debit card account for the last 8+ years. And I have taken a personal loan as well.

Yesterday(August 11th 2021) onwards I am facing an issue in netbanking while viewing my balance and while sending money to added beneficiary users.

Issues in detail:
1. Getting messages like "We are unable to carry out your instruction. Please contact the bank" while viewing my balancebr...

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Hi,

I have transferred ₹500 to my relative back account via Phonepe,

From HDFC Bank,
To Indian Bank,

Amount debited but not credited/reversed. It is more than 2 months.

Sep 17, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TW[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I got a call from HDFC they aske to pay 1500 rs for interview and after aptitude and HR interview they asked me to pay 7500 rs I told them I will not pay but they told that they will send my documents to company and they will block my files and documents for 3-4 years so I thought my career future will get affected so I paid then they send me the intent letter next day then they ask me to sign in a paper and send then I send they said they will provide offer letter and my money tomorrow

Contact number :

Recruiter no: [protected]

HR who called me is : [protected]
Abhilasha Mahanta
Please help me to get my money back
And they said if I not pay 7500 na they will ask us to pay rs 40000 for penalty for wasting there time ah

Now they are asking me to pay 10400 rs and till they didn't send me the offer letter and my money return

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

-Preethi
HDFC Bank Customer Assistance

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M

Manish Kumar Nai

from Jabalpur, Madhya Pradesh

Mar 16, 2023

I got a call from HDFC they aske to pay 1500 rs for interview and after aptitude and HR interview they asked me to pay 7500 rs I told them I will not pay but they told that they will send my documents to company and they will block my files and documents for 3-4 years so I thought my career future will get affected so I paid then they send me the intent letter next day then they ask me to sign in a paper and send then I send they said they will provide offer letter and my money tomorrow total my money 35800.
Please my help to back a money.

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My HDFC fastag is showing that it is frozen when I try to login. There is balance in it also. I'm not sure why this is happening.I have to travel in 2 days and it's very inconvenient for me. Please provide me with some assistance cause without prior information how can the wallet get frozen....

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I have applied for zomato ipo from zerodha and YE[protected] is the application number.
I haven’t received the allotment and the mandate also got expired on 03rd august. Till date the money has not been refunded and I don’t have visibility to where the money is.
Please help understand and get the refund. Attached are some more details.

Sep 16, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance

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I am trying to change my address since week. First, their customer service people are not educated enough and give incorrect information due to which I wasted my trip to bank. I got reply after a week that my request has been reject even though I entered same address as in my passport and also they dint give detailed on exactly what is the mismatch. My question is why this banks asks me to fill the address if they eventually want the address of address proof. Can’t they use the same? Total foolishness. Avoid this worst bank.

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this at the earliest. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay

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Hai this is Hema Priya, i had blocked debitcard and netbanking and upi transctions due to misuse of my saving account, as the problem sorted out i raised request at bank to unblock netbanking and upi and for new debitcard. I got new debitcard and it is working and netbanking it is unblocked and able to transact. But am not able to send money via upi transaction such as phone pe, paytm, payzaap etc. Since my upi is not unblocked am not able to make transactions. I had raised complaints thru phonebanking but every time they say raised the issue or mailed the issue wait for 3 working days
So kindly request you to sort out my problem as soon as possible
Thanking you

Sep 18, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I Sushmita Ghosh and i am so disappointed when i found that two times on same day 10/august/2021- rs 708/- amount deducted by hdfc bank for amg charges or they say non maintenance charges. They didn't even sent any notice regarding this . I am depressed and furious. kindly refund the amount as soon as possible.

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Chennai

I had a salary account with HDFC bank which got converted to savings account in Dec 2019 when I left my job.i had to settle back in my home town due to Corona lockdown and since than I'm not able to visit the Chennai branch where I had my account.i visited local branch but they were not able to help because this account have non maintenance charge of -5278 as of now
I can't visit Chennai branch because my current condition does not allow me to do so.i can visit local branch and they are asking me to get my account to so they can further proceed to close the account.
Please waive of the occured non maintenance charges of -5278rs from my account so I can get this account closed
It will not affect my CIBIL score still it feels inconvenient to have a dormant account.im Also unable to pay this amount as I'm not financially able.if only Chennai branch can settle this issue than please arrange a callback from branch so I can convey my message to them.
My number is [protected]

Sep 15, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have ordered a purse and after ordering I got a mail informing that they will deliver it within 14 working days which is note delivered yet. @flatworldrewards through only I have ordered. Please do take action against these kind of fraudulent activities.

Sep 20, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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I have been using HDFC Fastag and today (12 Aug 21) when I tried recharging the wallet I got the message that the account is frozen!!!

How can they just freeze wallet without informing the customer about it and actions to be taken to unfreeze the account?

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Aug 19, 2021

Updated by arun.nair is this a joke?
how do i email "fastag.[protected]@insolutionsglobal.com" ???
and how do contact reach Fastag Team directly at "[protected]"???
regards, Arun

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I have purchased my iphone11 with hdfc bank credit card on 19/03/2021 in unicorn pacific mall new delhi. As mentioned by hdfc bank (To receive cashback of 6000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in unicorn, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

HDFC Bank customer support has been notified about the posted complaint.

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Address: HDFC bank, -VPO Chabbewal-146102, punjab

I have salary account in HDFC due to some reasons this account is changed to saving account. I have one loan with one fancier through HDFC that EMI date is 4th of every month.
After debited of my EMI, Today[protected] my account balance was 11, 158.30 and HDFC has done " 20 ACH debit return " transections and debit my full amount 11, 158.30.
i didn't get and call or SMS from HDFC.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

Sep 18, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Hi,
This is regarding the request related to "initiated refund by amazon not credited by HDFC".

Amazon has already initiated refund amount of 22909.11 on 25 July 2021.

And shared the Refund Reference Number for the transaction 20210726.

Product order is[protected]
(OnePlus tv y 43').

I'm still struggling to get my amount credited to my account by HDFC bank.

As a proof I have attached amazon email image related to refund reference no and product image.

Kindly help me to sort it out.
Many thanks in advance.
Regards,
Abhishek Gaurav
+91-[protected]

Sep 19, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 11, 2021

Updated by Agaurav0 Why complaint is showing mark as resolved??

Verified Support

Aug 12, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Aug 14, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience caused, we are working on your concern vide Ref ID:[protected] and will revert to you by 25/08/21.

-Shweta
HDFC Bank Customer Assistance

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I have been trying to view my account balance and transaction detail via net banking, but i am unable to view any of those.

It displays error message:

''We are not able to carry out your instruction. Please contact the bank.'".

I am using debit card account since 8 years. Call to the help desk, but issue not resolved. Planning to close my account due to this type of issues

Aug 13, 2021

Complaint marked as Resolved

entered wrong account number

HDFC Bank customer support has been notified about the posted complaint.

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Unable to log in to the site to recharge the FastTag Wallet. I get the message that the account is "Freezed". Complained to the Toll free number, and spoke to the staff who informed that he will check and call back, which he never did. I have not received any intimation for the freezing my account. I have been calling customer care no from past 45 days none of them are least bothered and very irresponsible rely and till now its not solved. Every time I call them they say 2 days it will be resolved and within 30min will arrange call back but till date no solution the problem. and the worst part is that without intimating they have freezed the wallet.

Sep 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Aug 11, 2021

Updated by Pranag000 1. My fastag wallet userid[protected], Vehicle No: KA04ML7444, Mobile Number: [protected] is freezed without any intimation for KYC update.
2. Now its already more than 45days i have updated KYC through bank customer ID, but till now wallet is in the same status.
3. I have called your customer care executives many times, always they are so irresponsible that they just say that they have forwarded to backend team and it takes 2 days for updation and it will be active, but from 45days no progress till date.
4. When i insists to transfer the call the manager or any senior they will make me wait on call for more than 30min and say they are busy n will arrange a call back in 4hrs, 2hrs, 30min but till i did not get call from them.
5.Today tried to if call your toll free no, getting a message this no does not exist, if i call from another no it is working, so you guys have blocked my mobile no so that you don't want receive my calls.

One of the worst irresponsible and negligent attitude of your service i have ever seen.

Verified Support

Aug 13, 2021

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

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Please check and do needful

Sep 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 217

My relieving letter not received Mail id

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Account blocked due to undelivered welcome letter

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Isaqmc

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Net banking transactions & ATM transactions are blocked without intimation

Amount debited, not credited to receiver

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I am complaining about getting money for job recruitment

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Wallet is frozen

Zomato IPO amount not refunded

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Worst customer service

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UPI - Failed transaction

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AMB charge from savings account

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Non maintenance account

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Purse

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HDFC Fastag Frozen

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Iphone 11 cashback not received

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HDFC Bank hdfc bank ach debit return charges-590rs

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Refund initiated by Amazon but amount not received yet.

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Unable to carry out your instruction. Please contact bank

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Wallet Freezed

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Funds on Hold Account As on Date: 11 Aug 2021 Amount Held By HDFC Bank (for MIREVENUE HOLD THROUGH GEFU):618

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