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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 218

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Address: Lucknow

Hi Team,
I received the Welcome kit of HDFC bank containing the cheque book on 2nd Aug2021.

Customer ID:[protected]

However, it has been more than 10 days and I havent received the Debit Card and pin yet.
Due to this reason, I am unable to perform any online/POS transaction using the HDFC account. Currently the account is of no use.
I have been trying to followup with HDFC bank since last...
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Mmohit23
Aug 11, 2021
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Want to change my RM Akhilesh Yadav. It's been more than 2 months he is not able to solve credit card issue and now he has stopped responding from past 10 days.
Sep 11, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Vigneshru
    Aug 11, 2021
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    Address: [email protected]

    I had requested to close my account 6 months before but they didn't take any action as of now. I'm now having the negative balance in my account. Please close my account. Not not using this effectively please do the needful. Thanks
    Sep 11, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 11, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the account details and the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Rimpa
    HDFC Bank Customer Assistance
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      Komiuzzaman Mondal
      Aug 10, 2021
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      Address: Paikar

      I have made a payment of Rs-180(electric bill) via paytm QR code scanner toWBSEDCL (billdeskbqr.[protected]@hdfcbank) for the month of Aug'17 - Oct'25 against the consumer ID:[protected] on 07.08.21, but wbsedcl has not yet received the money although the money has been debited from my account.Accnt No[protected] debited with Rs.180 on 7th August 2021.

      UPI transaction ID:[protected]

      Kindly do the needful to succeed the payment or refund..
      Aug 13, 2021
      Complaint marked as Resolved 
      I returned my money. so thanks
      HDFC Bank customer support has been notified about the posted complaint.
      Plz refund my money
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        Shailu.prabhu
        Aug 10, 2021
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        Resolved

        Exorbitant finance charges levied.1, 56, 575 rs is levied for credit limit of 2, 50, 000
        credit card offices refueses to reverse even small fracton of it
        Sep 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 11, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Team Assistance
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          Sushma Sahani
          Aug 10, 2021
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          Resolved

          Address: House number 0074D , Phulwaria road, Post Shivpuri new Colony,pin 273016
          Website: hdfc net banking

          I have to reset my net-banking pin. There are 2 options :

          1) registered number + debit card — i can't use this because My debit card is expired 1 year before.(i don't have any new debit card yet)

          2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, i dunno why is it happening.

          Ps: this used to work earlier, i have had reset my ipin by this method twice earlier.
          Aug 10, 2021
          Complaint marked as Resolved 
          WHY MY COMPLAINT STATUS IS SHOWING AS rESOLED?
          HDFC Bank customer support has been notified about the posted complaint.
          Why my complaint status is showing is resolved ?????
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            R
            Rajendra_A
            Aug 10, 2021
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            Resolved

            Net-Banking Issue - low severity memo present on the Debit account.

            This is regarding my HDFC account being locked from the past 3-4 weeks. After login into Net-banking, I’m not able to perform any transaction, even not able to see the statement. It's showing error "There is a low severity memo present on the credit account. There is a low severity memo present on the Debit account. There is a memo present on the Debit account."

            Not sure what's the delay to lift-up the lock as I'm really...
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            Anjali Dabadi
            Aug 10, 2021
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            Resolved

            I haven't received my welcome kit it's been more than one month I have open my saving ac online, charges also started happening but till date I didn't receive my welcome kit.
            Sep 14, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 11, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your account details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance.
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              bharat25
              Aug 10, 2021
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              Address: Airoli, Navi Mumbai

              A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments.Their recovery agents are threatening me. I am facing medical issues because of this.
              Sep 14, 2021
              Complaint marked as Resolved 
              Not recieved any inquiry related mail or call or any justifying reply. Sent a link which has number of columns and criterias, can't complete that. The link is asking for reference number and my reference number showing not valid
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 11, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance.
              Recovery agents are calling for payment any time. I am very much disturbed by this, had to take medical help because all this issues. Submiya complaint previously but did not received any call or mail regarding or to solve my complaint. They dire fly send me an email and mentioned that all investigation is done and my transaction is authorised !! How can it be authorised when I had submitted a complaint and followed all procedures of disputed transaction ??
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                Nithinkumar.k
                Aug 10, 2021
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                Need to cancel Oneassist membership for my credit card ending with 2308.

                Deduction of RS 1899/-, need to cancel this and need to refund this amount.

                Mobile number-[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Nithin Kumar, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                  njeekay
                  Aug 10, 2021
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                  Resolved

                  Address: All over INDIA
                  Website: fastag.hdfcbank.com/CustomerPortal/Login

                  HDFC Fastag issues are second, only to this pandemic. Unable to bring solutions to existing issues.

                  I used HDFC Fastag for my previous Hyundai. Wanting to remain loyal, I opted out of the Honda's offer to provide me with a fastag from a competitor.

                  Bammmmmm! The issue began then. I received my new fastag and I was assisted in getting the previous balance transferred to the new account. Alas, that's all I could do. I'm unable to add funds to the account, because the account has been frozen. Upon calling the toll free number, they say that the KYC is incomplete. How on earth is this possible? Wasn't I using the same Wallet ID in the Hyundai? How was I able to recharge with the same Wallet ID? How were you able to send me the new fastag without my KYC being updated? The guy I spoke with said I have to wait for 2 days for the account to become active. I have to travel tomorrow and I don't know how this is going to work.

                  Either you guys fix this immediately, or you'll see many more people like me opting out of your services and going to other banks/competitors.
                  Sep 11, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                  -Anay
                  HDFC Bank Customer Assistance
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                    Kalpu@123
                    Aug 9, 2021
                    Resolved
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                    Resolved

                    Recently I used for paypal GRE with amount of 16, 641.02 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

                    Purchase date: 31/07/2021
                    AGGREGATOR EMI - OFFUS Date: 07/08/2021

                    I have paid the whole amount the next day after purchasing the mobile but still, they do it. Please resolve it as soon as possible
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    I just connected to HDFC executive teju resolved it
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Kundan_kumar81
                      Aug 9, 2021
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                      Your FasTag A/c has been Debited for Rs.70 for Adjustment entry on 8/7/2021 4:26:21 PM. - HDFC Bank Ltd.

                      Every time the car has crossed a toll booth the sms received has proper deduction then why the adjustment?
                      Sep 10, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                      -Anay
                      HDFC Bank Customer Assistance
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                        Sunny Khilare
                        Aug 9, 2021
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                        Address: Mayur Colony, Pune

                        I had requested for home loan disbursement from HDFC Bank from Mayur Colony branch in July 1st week and all process completed before end of 2nd week of July. But after the process was completed I have not received any update about disbursement from the HL executive Mr. Hari. Earlier he had asked me to meet in person on weekends at place near his home and was suggesting there will be issue in disbursement even though loan is approved. This is very shady practice on the part of executive.

                        I have not recievd any update from executive or customer care. The treatment given to the customer is extremely poor. I am contemplating of moving my preferred account to another just because of this poor customer service.

                        Request prompt support from HDFC support team to receive update on the disbursement. With current apathetic service from laon executive not having any confidence on the process.
                        Sep 30, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                        -Anay
                        HDFC Bank Customer Assistance
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                          jayu ramani
                          Aug 9, 2021
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                          Resolved

                          Address: Rajkot ,GUJRAT ,India

                          Dear Sir,

                          Sub: Rs. 14820/- under hold against my IPO application FU
                          Account number: [protected], Bank: HDFC Bank,
                          Name: JAYDEEP KURJIBHAI RAMANI, PAN No. DVFPR5935G

                          I want to inform you that I have applied bid for 195 shares amounting Rs. 14820/- of Zomato limited vide application np. ZOMETO95409389] @ Rs, 76/- per share. The linked account was HDFC ACC ACCOUNT NUMBER ] maintaining at HDFC BANK [protected]@UPI belong to BHIM .After bidding, the amount in hold Rs. 14820/- was made in said account. I was informed that 195 shares were allotted to me @Rs. 76 per share.
                          After getting allotment, due to some reason the Bhim app was deleted and fail to reload the BHIMpay. The account is still showing amount in hold by Rs. 14820/-.
                          I, therefore request you to please release the hold amount after adjusting the allotted shares. The details of account are as under:

                          Name of the Bank: HDFC BANK
                          Account Number:[protected]
                          Account Type: Saving
                          IFSC Code: HDFC0003101

                          Security Applied: 195
                          Security Allotted:

                          Yours faithfully,
                          JAYDEEP RAMANI

                          Place: RAJKOT
                          Date: 9 Aug 2021
                          Sep 10, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Please note no amount of Rs. 14820/- reflecting in hold.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Mahendratonde
                            Aug 9, 2021
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                            Resolved

                            Address: At Sonimoha TQ Dharur , Beed 431122

                            My account is hold because of Mirevenue Through Gefu hold
                            Please Resolve my problem
                            Sep 10, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                            -Anay
                            HDFC Bank Customer Assistance
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                              Mahendratonde
                              Aug 9, 2021
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                              Resolved

                              Address: At Sonimoha Tq Dharur, District Beed

                              My account is hold because of Mirevenue gdef hold
                              Sep 10, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                              -Anay
                              HDFC Bank Customer Assistance
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                                E
                                Emmanuel Selvarajan
                                Aug 9, 2021
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                                Resolved

                                Hi Team,

                                My purchase date : 9th May'21
                                Purchase amount : 38, 000 rs.

                                Now it is 3 months, still i have not received my cashback.

                                Kindly do the needful.

                                Regards,
                                -Emman.
                                Sep 10, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 10, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Premanand2020@123
                                  Aug 9, 2021
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                                  Yesterday around 7 pm I have done the imps transaction of amount RS.10000 from my hdfc savings account to other bank account via netbanking.

                                  I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                                  It's been 18 hours of transaction but till now amount neither credited in beneficiary account nor reversed back to my account Why dont you credit it back when Transaction timed out and money debited from account???
                                  Below find attached screenshot with all details and take certain action immediately and credit back as soon as possible
                                  Sep 16, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 10, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you on 21/8/21.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    Soumick Mukherjee
                                    Aug 9, 2021
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                                    Resolved

                                    I recently opened a demat account in hdfc. And they deducted ₹1500 in lieu of pi to hsl transfer. This is illegal... You cannot trade customers hard earned money without his knowledge. I want my refund as soon as possible.
                                    Sep 18, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 10, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                                    -Anay
                                    HDFC Bank Customer Assistance
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