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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 218

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P
Pankaj0028
Aug 5, 2021
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I have done a recharge of rupees 599 at number [protected] but I have wrongly enter the number [protected] please help me to get my money back
+1 photos
Sep 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 05, 2021
Updated by Pankaj0028
Please help me to get my money back I have attached screenshot of the transaction done by Payzapp app provided by HDFC

Verified Support
Aug 10, 2021
HDFC Bank Customer Care's response
Dear Customer,

This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

-Anay
HDFC Bank Customer Assistance
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    Aldrin Antony
    Aug 5, 2021
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    Address: nungambakkam

    I availed a flexiPay option from my debit card. the plan is such that i can buy a product now and can pay it later at a predetermined tenure. i had bought an item which i was to pay back in 3 moths. for the first 2 months they charge interest. the first month i had paid the interest. the second month i was a little late to pay the amount and a collector from the bank had come to make the payment. the person had sent a link for the amount of the loan i had availed. i had paid the entire loan amount and should have been closed. but instead the loan remains open and i am being charged penalties every month since April. This has been affecting my CIBIL score badly and my account now is in minus. when i approached the bank or the customer care they say it lies with the consumer durable loan dept. When i contact them, they say that they do not have my loan number and have to approach the credit card department. Since i have only debit card and made the payment using it, the credit card dept. is also clueless on what should be done.
    Oct 2, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 11, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We wish to inform you that our team is working on your query and will revert to you on or before August 17, 2021.

    -Anay
    HDFC Bank Customer Assistance.
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      John C Anthony
      Aug 5, 2021
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      Website: fastag.hdfcbank.com/Home/RoadUser

      Unable to log in to the site to recharge the FastTag Wallet. I get the message that the account is "Freezed". Complained to the Toll free number, and spoke to the staff who informed that he will check and call back, which he never did. I have not received any intimation for the freezing my account.
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
      Unable to log in to the site to recharge the FastTag Wallet. I get the message that the account is "Freezed". Complained to the Toll free number, and spoke to the staff who informed that he will check and call back, which he never did. I have not received any intimation for the freezing my account. I have been calling customer care no from past 45 days none of them are least bothered and very irresponsible rely and till now its not solved. Every time I call them they say 2 days it will be resolved and within 30min will arrange call back but till date no solution the problem. and the worst part is that without intimating they have freezed the wallet.
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        Pari Nita
        Aug 5, 2021
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        Address: Bangalore

        Have received the following sms from bank:
        Dear customer ACH Debit mandate registered for Rs. 50000.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXX51034 for BAJAJ FINANCE LTD with UMRN No.HDFC[protected].

        I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
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        HDFC Bank customer support has been notified about the posted complaint.
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          amarjit sankhua
          Aug 4, 2021
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          Address: Ganeswarpur,Remuna,Balasore

          After shopping from Flipkart, I have cancelled it. The money is reversed but the available credit limit is still displaying less than my total credit limit, Even OFFUS EMI, INTEREST are there in the latest statement.It was happened in 20th of June -July 2021 Period. If I have cancelled my product after purchasing, then why do I pay OFFUS Processing Fee and many more.

          The worst thing is that there was no customer service personnel to resolve my issue, only computerized voice are being set in Call Center.
          HDFC Bank customer support has been notified about the posted complaint.
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            Satwik Mishra
            Aug 4, 2021
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            Deduction of money twice: MCTF

            This is inform you that an additional sum of 8600 was deducted from my account for a transaction. The first payment of 9600 was made to WordPress on 2nd of August 2021. On 4th of August an additional amount of 8600 was deducted from my account. I spoke to their customer care and they informed me that they hadn't triggered any such request the second time....
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            Praveen8655
            Aug 4, 2021
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            Address: No 103, 31, 26th main rd, 4th T Block East, Jaynagara 9th Block, Bangalore 560041

            Hi, currently I'm holding a savings account at HDFC Bank (Jaynagar Branch) Bangalore. On 3rd August 2021 without my knowledge, the bank has been deducted 29.50 rs 4 times in a day around 120rs in the name of POS DECCHG, I would like to raise a complaint on the following issues mentioned above.
            HDFC Bank customer support has been notified about the posted complaint.
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              CA Kakul Jain
              Aug 4, 2021
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              This is to draw your attention to the malpractices being followed by Alwar Bhagat Singh branch(HDFC0000409) of HDFC. In order to secure business and to get the fixed deposits opened, the bank executive made false promises to me that once the FD is opened he will get the Debit card and SMS charges reversed and also promised to upgrade my account to premium one. But despite continuous reminders nothing has been done. Now, he doesn't even bother to pick our calls.

              Also, we had contacted him many times to provide us the hard copy of FD receipt but he has kept on delaying the same and it is highly disappointing that even after 2 months we have not been provided with the physical FD receipt yet.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Amol Dhoke
                Aug 4, 2021
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                Myself Amol Dhoke..Customer Id 65235982 and my account no is [protected] and IFSC Code is HDFC0004742..Our bank Manager blocked my account without any notice.I meet bank manager twice time..But he didnt resolve my issue and he was talking so rude..He was continuously saying that he cant help you instead of guiding to solve it..
                I have enough balance in my account..As I want money for my medical emergency..My treatment is going on every month..
                Hope for immediate help.
                Thanks.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Askumbhar 2020
                  Aug 4, 2021
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                  [protected] i got a call from this no and that lady offered me a job at hdfc bank and later told me to give an interview and after that she told me to pay 2000 rs as application fees and which paid to bank account she told me to. Later i got information that this was a fraud i tried to call her but her phone was switched off. She told me 2000 rs are refundable. I want 2000 rs back. Quikr is really a biggest fraudulent site. You shouldn't fool people like this.
                  +2 photos
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Askumbhar 2020
                    Aug 4, 2021
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                    Here i want to submit complain about job fraud happened with me. One of lady took 2000 from me and told me that it's refundable and will give me job at hdfc as back office coordinator. I want my 2000 rs back.
                    Her name was divya patil
                    +2 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Askumbhar 2020
                      Aug 4, 2021
                      Resolved
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                      Fake job offer

                      Sir i got a call from one of female Quikr authority. She offered me a. Job at hdfc bank for back office post and told me to submit my documents and for verification and after that some other lady conducted a short interview for me and later asked me to pay 2000 rs to bank account as a application fees and after i paid it she told me to prepare for an interview but after that i realised that it's a fake job. I want my refund of 2000 back as...
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                      K
                      kaliyv
                      from Chennai, Tamil Nadu
                      Aug 4, 2021
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                      Dear sir,

                      I purchased this policy (policy no[protected]through hdfc life agent ms kanimozhi (Agent code[protected]. She has given so many fake promises. We believed everything what she said because she was selling product for hdfc organization. We trust the organization. That agent said it is a one time investment, no need to pay any further premium

                      Once i received the policy, i came to know that i should pay the premium every year. I contacted hdfc life agent kanimozhi. She said no need to worry about what is said in the documents and she promised you no need to premium every year.

                      But i received sms and e-mails continuously to pay the premium amount. Then i contacted their agent kanimozhi and asked again. She said no need to worry about sms and mails. I doubted with her reply. So i demanded her to close my policy and wanted my money back. She said i relieved from the company so she told me to give a copy of a document to a person who was standing in front of the entrance of hdfc bank villupuram

                      When i took this policy i was in kattumannarkoil. She (Agent) was in villupuram. (100 k. M distance) so i never met her. I spoke with her through phone only. She sent all documents through courier to get my signature. At the time of taking policy she has given the following promises

                      1. It is a one time investment policy. No need to pay any premium

                      2. After five year you will get the invested amount in double with bonus

                      3. The amount will be invested in share market the amount will never go down it will get multiple benefits

                      4. Within the period of five years at any point of time you can get your money back without any benefits

                      Now she left from your company. Theirr agent kanimozhi has given so many fake promises and made me to join. Now i am going here and there and wasting my money and time to get back my mone

                      I request pl take necessary action to get my money back.

                      Because of their agents fake statements only i joined. Now i come to know every thing the said is wrong. For the past three years i am trying to get my money back.

                      All my request is give my money back

                      Thanks & regards
                      Vijayakumar
                      HDFC Bank customer support has been notified about the posted complaint.
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                        urvashi khandelwal
                        Aug 4, 2021
                        Mar 13, 2023
                        This thread was updated on Mar 13, 2023
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                        Resolved

                        HDFC Bank: UPI-Mandate for Rs 14400.00 could not be cancelled due to UM3.

                        Dear Sir,

                        Customer ID[protected]
                        I applied for IPO but shares not alloted to me, this error is showing HDFC Bank: UPI-Mandate for Rs 14400.00 could not be cancelled due to UM3. Please help me to release the fund.

                        Thanku...
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                        R
                        Rajiv Malhan
                        Aug 4, 2021
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                        Resolved

                        Address: Mumbai

                        There is an acute problem of not getting OTPs from HDFC Bank while making fund trfr. One keeps on waiting and do not receive OTP and then txn gets cancelled.

                        Plz help its very annoying

                        Rajiv Malhan
                        [protected]
                        Sep 6, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 06, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 mentioning the date, amount and type of transaction attempted to enable us to check and assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          bharat25
                          Aug 4, 2021
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                          Resolved

                          A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments.
                          Sep 14, 2021
                          Complaint marked as Resolved 
                          No steps taken, but after this complain, recieved a threatening call and notice from bank.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 05, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. and the registered email ID for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Dear sir,
                          Yesterday I raised a complain and today I recieved a threatening call from your recovery agent. His name was Rakesh Yadav recieved a call from [protected]. Because of this issue I had a panic attack and had to visit emergency medical service. Please look into issue.
                          Recieved a threatening call for payment. Threated me to come home and grasp me by Rakesh Yadav phone number [protected]
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                            joshilsingh
                            Aug 4, 2021
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                            Resolved

                            Dear HDFC BANK

                            You are deducted an amount of Rs 885/- as NTER-BRN CASH CHG INCL GST from my account without my knowledge and I feel this is not right to do so. kindly help

                            Name: Joshil
                            Sep 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 04, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Dear HDFC

                            I hope you will solve the issue at the earliest. kindly check the attached image down below which comprises date and ref id.. 02/08/2021
                            INTER-BRN CASH CHG INCL GST 280721-MIR[protected]

                            Amount deducted - Comment #3874390 - Image #0
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                              Mishkaat
                              Aug 4, 2021
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                              Resolved

                              My 1790/- Amount is hold through GEFU. So please I request to you release my Amount is soon possible. This is vest service.
                              Thanks
                              Parwez Akhtar
                              Sep 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 04, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

                              ​-Anay
                              ​HDFC Bank Customer Assistance
                              Please un hold my Amount.
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                                Ramjaan Traders
                                Aug 4, 2021
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                                My 1790/- Amount is hold through GEFU. So please I request to you release my Amount is soon possible. This is vest service.
                                Thanks
                                Parwez Akhtar
                                +2 photos
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Aug 06, 2021
                                Updated by Ramjaan Traders
                                Requested details is Rs. 1790/- is hold through GEFU
                                Please suggest what should I do.
                                Please un hold my Amount
                                Thanks
                                Parwez Akhtar
                                Refrence I'd is 2946167
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                                  raibinnj
                                  Aug 3, 2021
                                  Resolved
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                                  Resolved

                                  Not giving NOC

                                  Address: Thane

                                  Respected Sir,

                                  I am Raibin Jose, I had purchased used car from HDFC Bank
                                  Loan No 47597106, , I am sold my car to other person, and also clear my above loan, but HDFC Bank not giving my NOC, they saying after clear 20% business loan amount, then your get NOC, please help
                                  Mobile: [protected]...
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