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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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18420
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HDFC Bank reviews & complaints page 218

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A
Anjali Dabadi
Aug 10, 2021
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I haven't received my welcome kit it's been more than one month I have open my saving ac online, charges also started happening but till date I didn't receive my welcome kit.
Sep 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your account details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance.
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    bharat25
    Aug 10, 2021
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    Address: Airoli, Navi Mumbai

    A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments.Their recovery agents are threatening me. I am facing medical issues because of this.
    Sep 14, 2021
    Complaint marked as Resolved 
    Not recieved any inquiry related mail or call or any justifying reply. Sent a link which has number of columns and criterias, can't complete that. The link is asking for reference number and my reference number showing not valid
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 11, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with your credit card details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance.
    Recovery agents are calling for payment any time. I am very much disturbed by this, had to take medical help because all this issues. Submiya complaint previously but did not received any call or mail regarding or to solve my complaint. They dire fly send me an email and mentioned that all investigation is done and my transaction is authorised !! How can it be authorised when I had submitted a complaint and followed all procedures of disputed transaction ??
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      N
      Nithinkumar.k
      Aug 10, 2021
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      Need to cancel Oneassist membership for my credit card ending with 2308.

      Deduction of RS 1899/-, need to cancel this and need to refund this amount.

      Mobile number-[protected]
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Nithin Kumar, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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        N
        njeekay
        Aug 10, 2021
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        Resolved

        Address: All over INDIA
        Website: fastag.hdfcbank.com/CustomerPortal/Login

        HDFC Fastag issues are second, only to this pandemic. Unable to bring solutions to existing issues.

        I used HDFC Fastag for my previous Hyundai. Wanting to remain loyal, I opted out of the Honda's offer to provide me with a fastag from a competitor.

        Bammmmmm! The issue began then. I received my new fastag and I was assisted in getting the previous balance transferred to the new account. Alas, that's all I could do. I'm unable to add funds to the account, because the account has been frozen. Upon calling the toll free number, they say that the KYC is incomplete. How on earth is this possible? Wasn't I using the same Wallet ID in the Hyundai? How was I able to recharge with the same Wallet ID? How were you able to send me the new fastag without my KYC being updated? The guy I spoke with said I have to wait for 2 days for the account to become active. I have to travel tomorrow and I don't know how this is going to work.

        Either you guys fix this immediately, or you'll see many more people like me opting out of your services and going to other banks/competitors.
        Sep 11, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 10, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

        -Anay
        HDFC Bank Customer Assistance
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          K
          Kalpu@123
          Aug 9, 2021
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          Resolved

          Recently I used for paypal GRE with amount of 16, 641.02 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

          Purchase date: 31/07/2021
          AGGREGATOR EMI - OFFUS Date: 07/08/2021

          I have paid the whole amount the next day after purchasing the mobile but still, they do it. Please resolve it as soon as possible
          Aug 10, 2021
          Complaint marked as Resolved 
          I just connected to HDFC executive teju resolved it
          HDFC Bank customer support has been notified about the posted complaint.
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            K
            Kundan_kumar81
            Aug 9, 2021
            Resolved
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            Resolved

            Your FasTag A/c has been Debited for Rs.70 for Adjustment entry on 8/7/2021 4:26:21 PM. - HDFC Bank Ltd.

            Every time the car has crossed a toll booth the sms received has proper deduction then why the adjustment?
            Sep 10, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 10, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

            -Anay
            HDFC Bank Customer Assistance
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              S
              Sunny Khilare
              Aug 9, 2021
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              Resolved

              Address: Mayur Colony, Pune

              I had requested for home loan disbursement from HDFC Bank from Mayur Colony branch in July 1st week and all process completed before end of 2nd week of July. But after the process was completed I have not received any update about disbursement from the HL executive Mr. Hari. Earlier he had asked me to meet in person on weekends at place near his home and was suggesting there will be issue in disbursement even though loan is approved. This is very shady practice on the part of executive.

              I have not recievd any update from executive or customer care. The treatment given to the customer is extremely poor. I am contemplating of moving my preferred account to another just because of this poor customer service.

              Request prompt support from HDFC support team to receive update on the disbursement. With current apathetic service from laon executive not having any confidence on the process.
              Sep 30, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 10, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

              -Anay
              HDFC Bank Customer Assistance
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                J
                jayu ramani
                Aug 9, 2021
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                IPO FUND Hold

                Address: Rajkot ,GUJRAT ,India

                Dear Sir,

                Sub: Rs. 14820/- under hold against my IPO application FU
                Account number: [protected], Bank: HDFC Bank,
                Name: JAYDEEP KURJIBHAI RAMANI, PAN No. DVFPR5935G

                I want to inform you that I have applied bid for 195 shares amounting Rs. 14820/- of Zomato limited vide application np. ZOMETO95409389] @ Rs, 76/- per share. The linked account was HDFC ACC ACCOUNT NUMBER ] maintaining at HDFC...
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                M
                Mahendratonde
                Aug 9, 2021
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                Resolved

                Address: At Sonimoha TQ Dharur , Beed 431122

                My account is hold because of Mirevenue Through Gefu hold
                Please Resolve my problem
                Sep 10, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 10, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                -Anay
                HDFC Bank Customer Assistance
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                  M
                  Mahendratonde
                  Aug 9, 2021
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                  Resolved

                  Address: At Sonimoha Tq Dharur, District Beed

                  My account is hold because of Mirevenue gdef hold
                  Sep 10, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                  -Anay
                  HDFC Bank Customer Assistance
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                    E
                    Emmanuel Selvarajan
                    Aug 9, 2021
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                    Resolved

                    Hi Team,

                    My purchase date : 9th May'21
                    Purchase amount : 38, 000 rs.

                    Now it is 3 months, still i have not received my cashback.

                    Kindly do the needful.

                    Regards,
                    -Emman.
                    Sep 10, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                    -Anay
                    HDFC Bank Customer Assistance
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                      P
                      Premanand2020@123
                      Aug 9, 2021
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                      Resolved

                      Yesterday around 7 pm I have done the imps transaction of amount RS.10000 from my hdfc savings account to other bank account via netbanking.

                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                      It's been 18 hours of transaction but till now amount neither credited in beneficiary account nor reversed back to my account Why dont you credit it back when Transaction timed out and money debited from account???
                      Below find attached screenshot with all details and take certain action immediately and credit back as soon as possible
                      Sep 16, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We are working on your concern vide Ref ID:[protected] and will revert to you on 21/8/21.

                      -Anay
                      HDFC Bank Customer Assistance
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                        S
                        Soumick Mukherjee
                        Aug 9, 2021
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                        Resolved

                        I recently opened a demat account in hdfc. And they deducted ₹1500 in lieu of pi to hsl transfer. This is illegal... You cannot trade customers hard earned money without his knowledge. I want my refund as soon as possible.
                        Sep 18, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          SambandhanSingh
                          Aug 9, 2021
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                          Resolved

                          I am using HDFC food card from last 3-4 years but in May2021 food card has expired and it has balance in it. I have written to HDFC food card section to issue a new cats and transfer balance to new card for more than 10 times but there is no response from them. Also I tried calling the customer care of HDFC Bank but they say they are very helpless and only mailing to food card department will work.

                          No one is ready to provide resolution to my issue. I have talked to RM but he is not resolving my issue and busy selling personal loan, or term plan.
                          Sep 14, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 09, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            roshann08
                            Aug 9, 2021
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                            Resolved

                            On 8/8/2021 at 11.39pm. i got a message that 999rs debited from my credit card, without pin/otp.
                            i have not done this transaction.
                            plz revert the transaction and refund the amount.
                            i have the toll free no of HDFC Credit card [protected] on 9/8/2021 at 08.18AM and reported about the transaction and blocked my credit card also.
                            Sep 18, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We note that the detailed response sent to your registered email id on August 10 2021, 04:49 PM
                            vide reference number[protected]. Kindly refer the same.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              R
                              RaBilla
                              Aug 8, 2021
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                              Every month my emi debiting but unfortunately I received below message is there any issue please let me know ...
                              Dear Customer, HDFC Bank Mandate reference no: HDFC[protected] issued to KOTAK MAHINDRA BANK LTD with value Rs. 13961.00 and frequency MNTH was rejected due to the reason 'Drawers Signature Differs' received today for processing. In case of any issue please get in touch with your branch.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Smaran Bontadka
                                Aug 8, 2021
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                                Address: Bangalore
                                Website: fastag.hdfcbank.com/CustomerPortal/Login

                                HDFC Bank has freezed my fasttag wallet [protected] without mentioning any reasons. This wallet is loaded with money and I cannot use it now.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sheeni
                                  Aug 8, 2021
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                                  Resolved

                                  Low severity memo in my account

                                  I couldn't understand why HDFC BANK has put low severity memo in my account. I can't do any transaction. I called customer care they told me to visit nearest branch and do KYC. I did the same one week before but my account is still showing low severity memo and not allowing me to do any transaction on my own account. I don't want to continue with HDFC. In this digital era visiting their branches again and again is making oneself fool that...
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                                  A
                                  atulchemicals
                                  Aug 8, 2021
                                  Resolved
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                                  Resolved

                                  Bounced Cheques Not Received

                                  Dear Sir,

                                  I hold a current account with HDFC Bank and the details are as follows:
                                  Account No: [protected]
                                  Customer ID: 75780882
                                  IFSC: HDFC0001053
                                  Beneficiary Name: ATUL CHEMICALS

                                  I had deposited three cheques in the months of March and May 2021 and the details of the cheques are as follows:
                                  Party Name: Ganesh Foundry Pvt Ltd
                                  Cheque No: 101252 Amount: Rs 384, 267 Bounced...
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                                  A
                                  ar180396k
                                  Aug 8, 2021
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                                  Resolved

                                  Address: 58/10 throad rajakadai thiruvottiyur, chennai-19

                                  I never asked for a emi option i i used hdfc HDFC credit because there is a 10 percentage offer in amazon i used full payment option i have an invoice also for that. i paid the amount also before bill date but the amount 34499 rs got credited back stating that aggregator offus emi .i never applied for that. how can you change it to EMI if a consumer doesnt ask for it and you have applied processing fee ah 199. i never asked and applied for EMI. i am so worried about this and i am thinking that whether to continue with HDFC or to close my account need the assistance soon. i dont need EMI option i have the full money to pay for that.
                                  Sep 21, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 09, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,


                                  We have responded to your email id vide[protected]' on August 09, 2021.



                                  -Zubin

                                  HDFC Bank Customer Assistance
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