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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 220

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B
Bala1906
Aug 6, 2021
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I have bought my iphone11 with HDFC bank debit card on April 2021 in Imagine, Skywalk, Chennai. After 120 days, cashback of Rs.5000 has been posted to Debit Card EMI loan account. They told, the cashback will be adjusted against the subsequent EMIs. But, they have not adjusted with my EMI, they took full EMI amount from my account. Kindly do the needful.
Sep 17, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2021
HDFC Bank Customer Care's response
Hi Bala,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
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    Shankara Chary
    from Hyderabad, Telangana
    Aug 6, 2021
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    ACH Debit Return Charges

    Address: HDFC bank hiteccity branch hyderabad,telangana

    Dear Team,

    This is Shankarachary R having account no: [protected]. customer id: 45685460. I have insufficient funds for only 1 hour when ACH triggered in my account. date: 30/July/2021. It's my fault that i haven't kept sufficient fund. Please consider my concern as i'm keeping sufficient funds since days to debit from my account. Three times triggered with in hour when i don't have sufficient balance. Debited ACH charges...
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    laljatin
    Aug 6, 2021
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    I added a beneficiary more than 24 hours ago but still, I am not able to send money.

    I have been trying to reach out to customer care since evening and still, the problem is unresolved.
    Just imagine this happening during an emergency.

    This bank has taken its customers for granted.

    Please resolve this issue asap.
    Sep 8, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      P
      Pritam Lad
      Aug 5, 2021
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      RRN[protected]
      Date of transaction 5 August 2021
      Amount of transaction 10000
      Remitter bank HDFC Bank
      Beneficiary Bank State Bank of India

      Amount deducted from HDFC account but it's not reflecting in SBI beneficiary account.
      Sep 18, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 06, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance.
      Verified Support
      Aug 07, 2021
      HDFC Bank Customer Care's response
      Hi Pritam,

      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
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        P
        Poorni31
        Aug 5, 2021
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        Resolved

        Zomato IPO allotment is not done and the amount through bank is not revoked. It should happen withing 4 days of IPO allotment
        Sep 10, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 07, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          V
          Vikas9700
          Aug 5, 2021
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          Resolved

          Team, I have been trying to transfer amount from my account but unable do so because of the error message mentioned in the screenshot below.

          Please let me know what details are required to get this issue resolved.

          My customer ID: 66830833
          Sep 18, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Apologies for the inconvenience caused, We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest by August 11, 2021. We request your patience in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            B
            Banuprakash gururajan
            Aug 5, 2021
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            Address: Bangalore

            ACH Debit mandate registered for Rs. 6000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX20709 for Razorpay software pvt ltd with UMRN No.HDFC[protected]. this type of msg I got today please resolve
            Sep 10, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 05, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              S
              shailesh3311
              Aug 5, 2021
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              Address: India

              I am Hdfc bank credit card holder .this bank has auto debited Rs.1699/- from my credit card number 3122 without my concern on 24/06/2021. I am not interested about this service and don't want this membership any more. So I cancel the membership and refund this debited amount of 1699/- with dues of rs 200/- total amount is 1899/- .
              Aug 16, 2021
              Complaint marked as Resolved 
              You charged me for late charge which is rs.500. why should i pay this if i have cancel my one-assist membership. i want my money back.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Shailesh, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                Pankaj0028
                Aug 5, 2021
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                Resolved

                I have done a recharge of rupees 599 at number [protected] but I have wrongly enter the number [protected] please help me to get my money back
                Sep 10, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Aug 05, 2021
                Updated by Pankaj0028
                Please help me to get my money back I have attached screenshot of the transaction done by Payzapp app provided by HDFC

                Verified Support
                Aug 10, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Aldrin Antony
                  Aug 5, 2021
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                  Resolved

                  Address: nungambakkam

                  I availed a flexiPay option from my debit card. the plan is such that i can buy a product now and can pay it later at a predetermined tenure. i had bought an item which i was to pay back in 3 moths. for the first 2 months they charge interest. the first month i had paid the interest. the second month i was a little late to pay the amount and a collector from the bank had come to make the payment. the person had sent a link for the amount of the loan i had availed. i had paid the entire loan amount and should have been closed. but instead the loan remains open and i am being charged penalties every month since April. This has been affecting my CIBIL score badly and my account now is in minus. when i approached the bank or the customer care they say it lies with the consumer durable loan dept. When i contact them, they say that they do not have my loan number and have to approach the credit card department. Since i have only debit card and made the payment using it, the credit card dept. is also clueless on what should be done.
                  Oct 2, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 11, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that our team is working on your query and will revert to you on or before August 17, 2021.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    J
                    John C Anthony
                    Aug 5, 2021
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                    Website: fastag.hdfcbank.com/Home/RoadUser

                    Unable to log in to the site to recharge the FastTag Wallet. I get the message that the account is "Freezed". Complained to the Toll free number, and spoke to the staff who informed that he will check and call back, which he never did. I have not received any intimation for the freezing my account.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Unable to log in to the site to recharge the FastTag Wallet. I get the message that the account is "Freezed". Complained to the Toll free number, and spoke to the staff who informed that he will check and call back, which he never did. I have not received any intimation for the freezing my account. I have been calling customer care no from past 45 days none of them are least bothered and very irresponsible rely and till now its not solved. Every time I call them they say 2 days it will be resolved and within 30min will arrange call back but till date no solution the problem. and the worst part is that without intimating they have freezed the wallet.
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                      Pari Nita
                      Aug 5, 2021
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                      Address: Bangalore

                      Have received the following sms from bank:
                      Dear customer ACH Debit mandate registered for Rs. 50000.00 /- with frequency MNTH in HDFC Bank A/c No.XXXXXXXXX51034 for BAJAJ FINANCE LTD with UMRN No.HDFC[protected].

                      I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        amarjit sankhua
                        Aug 4, 2021
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                        Address: Ganeswarpur,Remuna,Balasore

                        After shopping from Flipkart, I have cancelled it. The money is reversed but the available credit limit is still displaying less than my total credit limit, Even OFFUS EMI, INTEREST are there in the latest statement.It was happened in 20th of June -July 2021 Period. If I have cancelled my product after purchasing, then why do I pay OFFUS Processing Fee and many more.

                        The worst thing is that there was no customer service personnel to resolve my issue, only computerized voice are being set in Call Center.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Satwik Mishra
                          Aug 4, 2021
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                          Deduction of money twice: MCTF

                          This is inform you that an additional sum of 8600 was deducted from my account for a transaction. The first payment of 9600 was made to WordPress on 2nd of August 2021. On 4th of August an additional amount of 8600 was deducted from my account. I spoke to their customer care and they informed me that they hadn't triggered any such request the second time....
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                          Praveen8655
                          Aug 4, 2021
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                          Address: No 103, 31, 26th main rd, 4th T Block East, Jaynagara 9th Block, Bangalore 560041

                          Hi, currently I'm holding a savings account at HDFC Bank (Jaynagar Branch) Bangalore. On 3rd August 2021 without my knowledge, the bank has been deducted 29.50 rs 4 times in a day around 120rs in the name of POS DECCHG, I would like to raise a complaint on the following issues mentioned above.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            CA Kakul Jain
                            Aug 4, 2021
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                            This is to draw your attention to the malpractices being followed by Alwar Bhagat Singh branch(HDFC0000409) of HDFC. In order to secure business and to get the fixed deposits opened, the bank executive made false promises to me that once the FD is opened he will get the Debit card and SMS charges reversed and also promised to upgrade my account to premium one. But despite continuous reminders nothing has been done. Now, he doesn't even bother to pick our calls.

                            Also, we had contacted him many times to provide us the hard copy of FD receipt but he has kept on delaying the same and it is highly disappointing that even after 2 months we have not been provided with the physical FD receipt yet.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Amol Dhoke
                              Aug 4, 2021
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                              Myself Amol Dhoke..Customer Id 65235982 and my account no is [protected] and IFSC Code is HDFC0004742..Our bank Manager blocked my account without any notice.I meet bank manager twice time..But he didnt resolve my issue and he was talking so rude..He was continuously saying that he cant help you instead of guiding to solve it..
                              I have enough balance in my account..As I want money for my medical emergency..My treatment is going on every month..
                              Hope for immediate help.
                              Thanks.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Askumbhar 2020
                                Aug 4, 2021
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                                [protected] i got a call from this no and that lady offered me a job at hdfc bank and later told me to give an interview and after that she told me to pay 2000 rs as application fees and which paid to bank account she told me to. Later i got information that this was a fraud i tried to call her but her phone was switched off. She told me 2000 rs are refundable. I want 2000 rs back. Quikr is really a biggest fraudulent site. You shouldn't fool people like this.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Askumbhar 2020
                                  Aug 4, 2021
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                                  Resolved

                                  Here i want to submit complain about job fraud happened with me. One of lady took 2000 from me and told me that it's refundable and will give me job at hdfc as back office coordinator. I want my 2000 rs back.
                                  Her name was divya patil
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Askumbhar 2020
                                    Aug 4, 2021
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                                    Fake job offer

                                    Sir i got a call from one of female Quikr authority. She offered me a. Job at hdfc bank for back office post and told me to submit my documents and for verification and after that some other lady conducted a short interview for me and later asked me to pay 2000 rs to bank account as a application fees and after i paid it she told me to prepare for an interview but after that i realised that it's a fake job. I want my refund of 2000 back as...
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