HDFC Bank Complaints & Reviews

Address: Sector 18,Noida

I used HDFC Credit card for the online transaction, but after filling otp the payment gateway timeout out and order was not placed but money got deducted from my hdfc credit card.

Sep 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Pune Kharadi

Reference ID1:[protected]
Reference ID2 :[protected]
Unable to do UPI, IMPS transactions due to the error that memo is present in the debit account.
No response from the HDFC team till now for the action....

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I had sent a mail to discontinue oneassist renewal during 2016 and there after emails are being sent regularly but charges for the same are being deducted from my credit card no ending 6516. It is requested that while amount Deducted may please be refunded immediately with interest.

HDFC Bank customer support has been notified about the posted complaint.

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Aug 2, 2021

Dear, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.

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Address: Grace Square A7, FLAT 203, opp upcoming satadium, Kausa Talav, KAUSA, Mumbra

Today i had made a transaction from my hdfc saving account [protected] number to a another credit account 485499******2886( account name Sushma Pagare by mistakenly, transaction UTR:[protected], for Rs. 12000.00.
I want reversal of my amount Rs. 12000.00.

thankyou...

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The laon executive is saying that loan is approved but the option to complete the process in netbanking isn't showing, nor I received a message. I need the money urgently. Please fix this issue asap.

Loan Reference No.[protected]
My registered phone no. [protected]

Sep 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

HDFC Bank Customer Care's response Dear Customer,

We note that our team has replied to you on email on August 02 2021 vide email Interaction ID:[protected]. In case of any further clarification or assistance, please feel free to reply to us on email.

-Zubin
HDFC Bank Customer Assistance

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Address: Jeevan nagar part 2 Near chandila Chowk gaunchhi

Dear sir
I request ed you to in my bank account
More than 5000 rupees charged between april to june
You remove my extra charges that you can apply...

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I was paid my daughter fee for kendriy vidyalay through Gpay app from billdesk Rs 1875 but KVS account history not show to paid, please help me to refund my pement....

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5 Comments

Address: HDFC, visakhapatnam,Andhrapradesh

Recently (May 2021) i took 15 lakhs personal loan from HDFC. During the loan process, they said, there will be no prepayment and foreclosure charges. After loan disbursement, i got a n email that shows, prepayment charges as 4% . So, i called, him. He said, you will get another update mail soon. I had waited for one month, i didnt receive any updated email . From last one month, i am calling and sending messages to the corresponding people who processed my loan. They are not responding.

Sep 22, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

HDFC Bank Customer Care's response Dear Customer,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Zubin
HDFC Bank Customer Assistance

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Address: Dombivali

Applied for credit card insta loan. I don't have hdfc bank account so bank sent a demand draft. Hdfc bank delivered my demand draft through uwex courier but there is no website name and contact number on internet so i couldn't track my courier. Please provide website and contact number of courier.

Sep 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Transaction reversed on my HDFC account via Zara hasn't been credited to my account yet. Below are the details:

Account No: [protected]
Account Holder: Shefin Shajit
Transaction Date: 30/07/2021
Transaction Amount: Rs. 2280
Reference No:[protected]

Kindly Help

Aug 1, 2021

Complaint marked as Resolved

Amount credited in 2 days

HDFC Bank customer support has been notified about the posted complaint.

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I'm Using hdfc account past 2years. Worst service forver they are trickyly hold the customers money like mirevenue charges. Also the customers support are very worst and irresponsible. I have got 2376/- amount on hold this is not only a first time past month also they deducted almost 1700/-. Why the HDFC BANK service are very worst. If you guys are ready to release a hold amount means I will continue the account otherwise I done need your **** services.

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Sep 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

We observe that there is an outstanding charges related to ACH return charges / Insta alerts charges on your account to be recovered, as your account currently does not have sufficient funds to recover the charges.

We advise you to maintain sufficient balance in your account to avoid any future charges.

For details related to fees and charges applicable to your account, please visit : https://bit.ly/2TSnTQa.

-Zubin
HDFC Bank Customer Assistance

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Address: BC ROAD BANTWAL BRANCH

My account opened 16 th july and 29th same month recived bank accounts kits ( cheque book+account book+ debit card ) and 30th me transfered amount to bank accounts. And rupees 590 holding by bank . I don’t why and what for because this is my new account and I’m waited for recive bank kits .
Account holder name : THASREIFA
account No :[protected]
CustID:[protected]
Please help me to know hold reasons and refund or reflect again main account

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Sep 3, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by August 05, 2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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Received a new regalia forex card yesterday with great difficulty - there are the difficulties faced:
1.was asked to open a new SB account though I have salary account as forex card is needed for my son. They could have linked the card for my son, dont know why new account is needed

2. account was not active for 2days and couldn't request for forex card.

3.Finally could request and get the forex card. It was told that card will be active in 24hrs(just like that by sales team, including sales manager), but never it was active.

4.When customer care is called they are giving different answers with different customer care reps. One person says 24 working hrs(never heard this in my lifetime), someone says there are two slots in a day and will be active by today 6pm. When we tried at 8pm, it was not active. Another rep said it will take 24 to 48hrs etc.

Sep 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: HDFC BANK LTD SEC 18 FORTUNE ARCADE

Dear sir
I have a hdfc credit card number ([protected]) since 2016 and my uses and payment relationship very best but last month not in my mind and I have a mistake I used 625 rupees over limit in my credit card otherwise your card provider charged
550 rupees. so this is my first mistake so please reverse My charges.
Thanks &Regards
Subhan Ali

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 31, 2021

Verified Support

Hi Subhan,

Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No., registered contact details & the last four digits of your credit card. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay

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Address: Rampurhat. WB

Sir
28/7/2021 12.35am maine ek wbsedcl Bill 872.00 rupees payment Kiya hai. Mere account se payment kat gaya hai, lekin wbsedcl Bill payment successful Nehi hua hai. Payment mode- Paytm se bharat QR code scan karke payment kiya hai.
Consumer no[protected]. Mobile no-[protected]. Please refund my money.

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Sep 4, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are unable to trace the basis of the details shared. Kindly write to us at https://bit.ly/3diUg0W Please mention reference number TT[protected] along with your contact details registered in records to enable us to check and assist you further.

-Team MobileBanking
HDFC Bank Customer Assistance

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Address: Uttam Nagar,New Delhi- 110059

As I successfully opened my Salary Account by choosing Uttam Nagar Branch on 20th July, 2021 and completed vedio e-kyc on next day at 21st july, 2021. But for a long time approx 10 days. I don't receive any call, sms or e-mail from Bank Regarding dispatch of my welcome kit.
As I need Debit card for any withdrawl transaction whether from Net banking or Upi.
Please do the needful.

From
Shubham Kumar
Customer Id :[protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that the account has been recently opened and Welcome Kit generation is in process and expected to be dispatched by August 05, 2021. Once dispatched to your mailing address, you will received a SMS notification on your registered mobile number and delivery of the same within 7 working days post dispatch.

-Zubin
HDFC Bank Customer Assistance

Aug 03, 2021

Updated by Kumar.Shubham No I don't receive any update regarding the kit from Hdfc bank.
The bank did not inform how I will get my Welcome kit.

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Address: VPO PHULAT KHATAULI MUZAFFRANAGAR

[protected] [protected] 29/07/2021 19999 UPI Fraud
[protected] [protected] 29/07/2021 14999 UPI Fraud
[protected] [protected] 29/07/2021 24990 UPI Fraud
[protected] [protected] 29/07/2021 35991 UPI Fraud
[protected] [protected] 29/07/2021 100 UPI Fraud
[protected] [protected] 29/07/2021 4999 UPI Fraud
[protected] [protected] 29/07/2021 1500 UPI Fraud
[protected] [protected] 29/07/2021 1500 UPI Fraud
[protected] [protected] 29/07/2021 1500 UPI Fraud

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Address: God knows, where the calls come from

Tele calling torture for cc limit enhancement and loan.

Inspite of blocking the numbers, calls are received from different numbers, do not know how many telephone lines have been subscribed by HDFC.

I do not want any CC limit enhancement nor loan.

HDFC must not be given business at all in India. The RBI is requested to look into this matter and cancel HDFC permission / registration in India. They are really very annoying.

Sep 1, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the caller details and your contact number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistanc

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I transferred a sum of 17000 INR from my hdfc account through the hdfc app to a State Bank of India account like i do often but the transaction is been shown as timed out. Moreover, the aforementioned amount has been deducted from my HDFC account.
Please sort the issue out at the earliest by either refunding the amount to my account or pushing it forward to the receipient account.

Sep 2, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 30, 2021

Updated by Arghya Chatterjee33 This has been marked resolved but the problem has not yet been sorted, I am yet to receive the refund or the receipent has yet to receive the amount.

Verified Support

Jul 31, 2021

HDFC Bank Customer Care's response Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Team MobileBanking
HDFC Bank Customer Assistance

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Address: kolkata

Now, I am facing the same problem as many people already mentioned. Last evening (around 9 pm ) on 29 July 2021, I did a IMPS transaction to ICICI savings account from my HDFC current account. The amount got deducted from HDFC bank but didnt got credited to my ICICI . Then after 2 hours I received a sms from HDFC saying "Your money transfer of INR xxx on ... timed out due to technical reason, " I am trying to reach customer care but HDFC CCE are not available after 8 pm at night. So i will wait for morning but it's a big amount & I'm in emergency. This is pretty bad ! Hope HDFC can resolve it as fast as possible

Sep 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2021

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you sometimes due to technical issues at the beneficiary bank end, it may take 2-3 working days for the payment settlement in the beneficiary party's account/reversal back to the remitter account.

We would request you confirm the exact transaction details with the amount for which the issue was raised as multiple IMPS transactions were found during the provided date and time.

-Zubin
HDFC Bank Customer Assistance.

HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 220

Money debited from credit card but payment gateway time out

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Unable to do transactions due to error Invalid transaction unable to find response code (Remitter)/memo present on debit account

Deduction of Rs.1899 from my credit card without consent

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I have made payment to incorrect account

Personal Loan

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Remove my MIREVENUE HOLD through GEFU

School fees not credited in kendriya vidyalaya account

False promise about pre payment and foreclosure charges

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LOAN applied through credit card

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Reversed transaction not credited to my account yet

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Worst service of HDFC BANK

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Mirevenue hold through gefu

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Regalia Forex Card

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Credit card

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Wbsedcl Bill payment

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Welcome Kit Not Received

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Upi fraud

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Tele calling torture for cc limit enhancement and loan

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Transaction timeout but money has been deducted from my HDFC account

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HDFC Technical reason _ IMPS not successful

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HDFC Bank Complaints & Reviews

File a complaint to HDFC Bank

HDFC Bank reviews & complaints page 220

Money debited from credit card but payment gateway time out

Post your Comment

Unable to do transactions due to error Invalid transaction unable to find response code (Remitter)/memo present on debit account

Deduction of Rs.1899 from my credit card without consent

Post your Comment

I have made payment to incorrect account

Personal Loan

Post your Comment

Remove my MIREVENUE HOLD through GEFU

School fees not credited in kendriya vidyalaya account

False promise about pre payment and foreclosure charges

Post your Comment

LOAN applied through credit card

Post your Comment

Reversed transaction not credited to my account yet

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Worst service of HDFC BANK

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Mirevenue hold through gefu

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Regalia Forex Card

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Credit card

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Wbsedcl Bill payment

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Welcome Kit Not Received

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Upi fraud

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Tele calling torture for cc limit enhancement and loan

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Transaction timeout but money has been deducted from my HDFC account

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HDFC Technical reason _ IMPS not successful

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