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2.9
Updated: Jul 8, 2026
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18422
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HDFC Bank reviews & complaints page 220

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K
kannan kj
Nov 24, 2021
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I open and account in HDFC Kallaikurichi
they post my card and also returned by the mistake of the postman and also I enquire in post office he didn't response well and i went to the bank and ask about this issue and he cant help and he say fault happen in post office how can I help this

Then I receive pls collect your card in your bank then I go to bank still they didn't have my card. I'm so frustrated I came from Chennai to kallaikurichi only for the card but I didn't get . Then I ask why I receive msg about card to collect and they say he inform you when I get

then i leave the place still no response from them
HDFC Bank customer support has been notified about the posted complaint.
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    Shrutî Yadav
    Nov 24, 2021
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    I have opened my insta account on 11th October 2021. But still I haven't received my welcome kit. I visited branch and I have submitted document for my Physical KYC on 22 Oct. After 10 days I revisited my branch they told me your signature is not yet uploaded and address is not verified.
    Than I have completed address verification and uploaded my signature. But still I haven't received my welcome kit.
    HDFC Bank customer support has been notified about the posted complaint.
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      B
      Bapihabra
      from Mumbai, Maharashtra
      Nov 24, 2021
      Resolved
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      Resolved

      Dear sir my registered payzapp number is [protected]..I tried to add 348 rupees on 09/11/2021 from my rupay debit card..Money deducted from but not added to payzapp wallet.. Already passed 10 days but refund not credited on my original payment source..
      Nov 25, 2021
      Complaint marked as Resolved 
      Ghkpsdtyu
      HDFC Bank customer support has been notified about the posted complaint.
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        L
        Lite Yagami
        Nov 24, 2021
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        Address: Bangalore

        I have been facing this issue with my relationship manager from HDFC - HARSHAL. He is highly unprofessional and unresponsive to the calls. This wasn't the case earlier when he was trying to sell different schemes to me. But when it came to resolving an issue related to credit card he doen't respond to message, whatsapp or calls.

        Whenever I try to call him, he never picks up. Such a disgusting guy!
        My previous RM was genuinely helpful and solution oriented and look at this guy, doesn't really care what his clients' expect out of him.

        I am currently an Imperia member so I am highly disappointed with him and the quality of service form HDFC. just because of him I am thinking of switching my account to any other bank.
        HDFC Bank customer support has been notified about the posted complaint.
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          P
          Pranotp
          Nov 24, 2021
          Resolved
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          I've signed in for amazon prime membership on Nov 17 2021. The price of the membership was Rs 129. The order Id is[protected].The membership was cancelled on the same day.Amazon says they issued the refund but hdfc bank has not credited the refund.Here is the reference number 455762.
          Dec 29, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 24, 2021
          HDFC Bank Customer Care's response           Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            L
            lakshay1164
            Nov 23, 2021
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            Amount of rs.442.50 had been deducted on 22 nov 2021 from my savings account.
            it stated INTER-BRN CASH CHNG INCL GST.
            I only deposited cash once this month still money is deducted i would like my refund.
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Raveendra Pandey
              Nov 23, 2021
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              Address: INDORE, MP

              I m using credit card from more than 10 years but now the problem of online payment through credit card is increasing day by day, after complain the representative give assurance to resolve in hrs but is not getting rectified even in weeks.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                ad52
                Nov 23, 2021
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                I have been charged an incorrect amount of Rs 2500/- on my credit card as Renewal Membership fee on 11th November. I was categorically told that there is no charge associated with the Card when I opened my account 3 years ago.

                What's more frustrating is that the RM associated with my account only approaches me to sell insurance policies and is never available to solve any problems. She doesn't even bother to respond to queries.

                Call me back on [protected], I need an immediate resolution to this.

                Card Holder Name Date Transaction Description RP Amount Cr/Dr Transaction Type
                ABDULQADIR DULA 11/11/2021 RENEWAL MEMBERSHIP FEE (Ref# 19999999981111999812590) 2500 Dr domestic
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Manish5609
                  Nov 23, 2021
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                  I have swiped in an restaurant for 8101₹ on 16/11/2021 and they voided in 2 minutes of the transaction and its been 7 days i havent got the refund please help me even restaurant refused to help
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    Nagendra0909
                    from Bengaluru, Karnataka
                    Nov 23, 2021
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                    Address: ITPL Bangalore

                    Sir/Madam, My name is Siva Nagendra Marri, I have HDFC debit card ending with xxxxx6279 (CustId:[protected]. In my debit card RS 7620 was deducted for IRCTC ticket booking . And later it was cancelled due to heavy rains.

                    Yesterday I got a message stating that ' Ur transaction on HDFC BANK DEBIT/ATM Card ending 6279 for Rs.7620 has been credited/reversed by IRCTC11779 on[protected]:19:2239'. But the revised amount is not yet credited to my account. So requesting to refund my amount as soon as possible


                    Thank you,
                    Regards,
                    Siva Nagendra
                    HDFC Bank customer support has been notified about the posted complaint.
                    Nov 23, 2021
                    Updated by Nagendra0909                     Sir/Madam, My name is Siva Nagendra Marri, I have HDFC credit card ending with xxxxx5455 (CustId:[protected]. In my debit card RS 7620 was deducted for IRCTC ticket booking . And later it was cancelled due to heavy rains.

                    Yesterday I got a message stating that ' Ur transaction on HDFC BANK CREDIT Card ending 5455 for Rs.6120 has been credited/reversed by IRCTC11779 on[protected]:19:2231'. But the reversed is not yet credited to my account. So requesting to refund my amount as soon as possible

                    Registered Mobile Number:[protected]

                    Thank you,
                    Regards,
                    Siva Nagendra
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                      S
                      sahil_malikk2496
                      Nov 23, 2021
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                      I bought iphone 11 on 12 august from reliance digital store. It was on the offer that I will receive 5000 cashback in 90 days. It has been more than 3 months now but no cashback is received yet.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        D
                        Deepthi Mounika
                        Nov 22, 2021
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                        Address: alakud

                        My voided transaction with bewell hospital at chennai is not yet refunded in my bank account. It has been more than 14 days that I haven't received any kind of refund of my Rs 3, 713 consultation charge, since the doctor wasn't there yet the people in your counter took Rs 3, 713 and later on gave a void transaction receipt.

                        Please look into the matter as soon as possible and get my monry refunded.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nandini Mopuri
                          from Chikkaballapur, Karnataka
                          Nov 22, 2021
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                          Address: Naidu Stores, Opp Govt Hospital

                          I have paid all my loans, but still there was a negative balance of -298 and there was totally 530.97 is held by bank (MIREVENUE HOLD THROUGH GEFU).Can you please check and release my money as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Y
                            yash kumar 1986
                            Nov 22, 2021
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                            Address: HDFC BANK NEAR HERO HONDA CHOWK

                            Very poor service i think Goverment banks are much better then this even tried multiple time in the bank for account opening but no body is responsible and have taken seriously about customer requirement I have bank account in multiple banks but opening account in HDFC BANK is impossible as due to irresponsible staff over there Really very bad service
                            HDFC Bank customer support has been notified about the posted complaint.
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                              D
                              deepaks0405
                              from Delhi, Delhi
                              Nov 22, 2021
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                              I have received this message

                              ACH Debit mandate registered for Rs. 28740.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX27784 for INNOFIN SOLUTIONS PVT LTD with UMRN No.HDFC[protected].

                              Please resolve my issues asap.
                              HDFC Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We would like to state that the message received pertains to ACH mandate registered on your account. Further, we are arranging for an out call and our official will contact you by November 30, 2021. Request your co-operation and patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                S
                                Siddhartika
                                Nov 22, 2021
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                                Address: Garhamafi gauri ganj amethi

                                I have done my payment of credit card and after month over bank was not providing me NOC. And it is showing my cibil. So kindly request to bank for provide my NOC and remove from my cibil.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  B
                                  burhaan
                                  Nov 22, 2021
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                                  I applied for home loan thru NetBanking and I got a call back from the HDFC bank executive and they told that I'm eligible for the home loan. Before processing further steps they told me to pay 3500 rupees as processing fee. Today I got a mail from HDFC bank that I'm not eligible for home Loan as my credit score is to too low.

                                  I have requested the refund amount which I have paid, but they refused to pay
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 23, 2021
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  We wish to inform you that, HDFC Bank Ltd. and HDFC Ltd. are two different entities. From the contents of your e-mail, we understand that your query/ concerns pertain to home loan applied/availed with HDFC LTD. and not HDFC Bank Ltd. Hence, we have in good faith forwarded your query/concerns to HDFC Ltd. authorities for further course of action. You are henceforth requested to be in touch with HDFC LTD. for resolution of your query/complaint through (URL / Link - https://bit.ly/2kE5Efw) for any Queries / Feedback / Complaints pertaining to HDFC LTD.

                                  -Anay
                                  HDFC Bank Customer Assistance
                                  Nov 29, 2021
                                  Updated by burhaan                                   Any update on the issue? I have been waiting since once week and there is no response.
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                                    P
                                    Purnilkanta
                                    from Thoubal, Manipur
                                    Nov 22, 2021
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                                    Hi, i have received a message regarding my hdfc account [protected] "ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX91486 for Groww with UMRN No.HDFC[protected]."
                                    Please cancel the debit process
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      appalanaidu gandi
                                      Nov 22, 2021
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                                      I am an HDFC bank credit cardholder. One assist membership is included while taking the credit card without properly informing that it is included. This has been done on 18-March-2021. It got renewed again after one year. I would like to cancel this One assist membership and stop this auto-renewal. Please do the needful.

                                      OneAssist Membership id: [protected]
                                      Name :- Appala Naidu Gandi (Diners club)
                                      Mobile No. :- [protected]
                                      Credit Card Number Ending :- 0373
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        P
                                        Purusharth Chandrayan
                                        Nov 22, 2021
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                                        Dear HDFC Team,
                                        I got this sms yesterday(21 Nov 2021 18:50) stating that
                                        ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX93275 for Razorpay software pvt ltd with UMRN No.HDFC[protected]

                                        I have never opted for this nor do I know that how can it be enabled without my permission.
                                        I ask you to cancel this as soon as possible.

                                        And for future, please atleast inform me before enabling any services.

                                        Thank you
                                        Purusharth Chandrayan
                                        HDFC Bank customer support has been notified about the posted complaint.
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