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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
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HDFC Bank reviews & complaints page 227

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C
chandray
Jul 23, 2021
Resolved
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Resolved

Amount 16000 was transferred by merchant in his account and within 5 minutes he gave me void sale slip of same amount but amount is not received in my account so far. My account is in SBI Bank

Kindly look into the matter as soon as possible it has been 5 days.
Sep 1, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Jul 24, 2021
Updated by chandray
Status is showing as resolved on portal but my amount is not credited in my account yet.
Jul 25, 2021
Updated by chandray
Dear support,

My amount of Rs 16000/- has been credited in my account yesterday.
Yor are requested to close my complain.

Thank you.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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    BhavanaRao
    Jul 23, 2021
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    I have bought my iphone11 with hdfc bank credit card on 05/04/2021 in from the Imagine, UB city store in Bangalore. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
    HDFC Bank customer support has been notified about the posted complaint.
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      M
      Meenakshi Sahay
      Jul 23, 2021
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      I have taken credit card but now I want to block my card, I have talked to the member of bank but they are saying that your card is blocked but you have taken a policy. For which you have to deposit dues first then NOC will be given to you.
      I want to know that without my signature or any permission how can bank give any policy.
      Please pay attention on my complain otherwise I will have to complain to md of bank.

      Thanks
      HDFC Bank customer support has been notified about the posted complaint.
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        Arpithaa
        Jul 23, 2021
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        On month of may and jun u people have dedicated 1450 rs for not maintaining minimum balance. But I'm kept minimum amount in My FD account since 2years. Please consider that as minimum balance and release my dedicated amount and also dedicated 17 rs fir insta alert charge i[censored] guys do the same I'm gonna close my back account.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sharmanyu
          from Pune, Maharashtra
          Jul 23, 2021
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          Resolved

          Address: Wadachi wadi

          The HDFC BANK FASTTAG SERVICES has been the most DISSAPOINTING and it feels that it HDFCBANK FASTTAG is A ABANDONED UNIT with no responsible person replying to emails nor responding in any manner.

          I have HDFC FASTAG for my car MH12RF0288 registered with my mobile no +91 [protected].

          I recharged my account on 12th July 2021 at 6.21 am via google pay (please see screenshot attached) BUT THE ACCOUNT HAS NOT BEEN RECHARGED, NOR THE AMOUNT HAS BEEN REVERSED BACK TO MY ACCOUNT.

          I called customer care twice and they said account was FREEZED DUE TO KYC ( I didn't received any intimation or information for KYC). I asked them to update as I hold account in HDFCBANK.

          1. My account is not active yet !
          2. Nor my amount is reversed or recharged!!

          Kindly look into the matter and solve it asap.
          Sep 4, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 31, 2021
          HDFC Bank Customer Care's response
          Hi,

          Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Anay
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            A
            Amiya Basak
            Jul 23, 2021
            Resolved
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            Resolved

            I have taken FASTAG from HDFC and then I sold my car. So I closed the car but wallet was still active which had Rs.173. Initially they told FASTAG closed and you will get the Security deposit Rs 200 after few days. It never came. After three month when I have taken new car and I called HDFC FATTAG Customer care and as per them the Wallet still active. I request them to close it and give me back Rs 200 +Rs 173. They insist me not close but apply new card with will add Rs 173 with new card. I did same and during transaction it failed to attaché the wallet. Again HDFC bank deduct Rs 209. Total 200+173+209. They told no issue give us request for closing old wallet. I did same again. They suggest after 2-3 days all money will return back.

            Al over 6 days over no refund. If I call Customer care then they saying they can't fetch details for me and asked me call 30 mints. I called then 5 time and every time telling same. This is nothing but fraud. Sometime asking give OTP then I send you. Sometime hanging the phone, sometime cutting the phone. I sent five email to bellow email ids but no one responsed back

            Customer Escalations,
            kunal.[protected]@1pay.in,
            darshan.[protected]@1pay.in

            There are no ways open to me for further escalation.

            Please help here. Rs 583 is not big deal but how we trust this bank latter.

            Thanks and Regards,
            Amiya Basak
            [protected]
            Jul 30, 2021
            Complaint marked as Resolved 
            Issue has resolved. Thanks for the support.
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 30, 2021
            Updated by Amiya Basak
            The issue has resolved. Thanks for the support.
            Verified Support
            Aug 02, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details along with the email mentioning your registered contact details, vehicle number and fastag reference number. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Zubin
            HDFC Bank Customer Assistance
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              M
              meenakshi073
              Jul 23, 2021
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              This is in reference to my rrn number[protected]. This is the refund from duraflex which is not reflecting in my account. The refund was initiated on 14th July
              HDFC Bank customer support has been notified about the posted complaint.
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                G
                Gourgopal basu
                Jul 23, 2021
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                Welcome kit not deliver

                Address: VILL-KAMARGRAM, P. O-LOHABARANCHAK, P. S-NARAYANGA

                I have not receive my welcome kit the accout opening is done, debit card number show on my hdfc mobile banking, still now i not receive welcone kit, pkease so it first...
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                M
                ManoRaja93
                Jul 22, 2021
                Resolved
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                Resolved

                I had decided to buy a bike with HDFC two wheeler loan. While approaching HDFC loan agent(Karthik) had processed the loan and I got the bike.. during the processing time he took one month EMI from me in person as a advance EMI. Also told that it will be normalized in the upcoming EMI's.. also he told that the receipt will be received with the loan documents in courier.. I had waited for 4 months but nothing received yet. so I raised the complaint in HDFC website. HDFC manager had called me and told that he is no more working with HDFC and You have to get the money from him..
                Please let me know how can I get the money back.. And is there any way i can book complaint against that person.
                Sep 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, along with the Loan Account Number. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance.
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                  A
                  Anuj Upadhyay16
                  Jul 22, 2021
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                  Address: Delhi

                  Hi I am customer of hdfc bank i hold a bank account on your bank, my consumers loans and also going with you and i had credit card of hdfc also ..i already taken a credit card restructring on my card and paying me that amount also .. i have missed 1-2 emi just because of covid-19.. but i dont any such loan that has been pending with hdfc but Your Collection Executive Name Called Rahul Choudhary Mobile No [protected] Has Harrassing Me And Abusing My Friends, My Family And With My Female Friends.. He dont even telling me which loan amount he want to recover from me just he is telling your loan is pending from 9-10 months but fail to give me the details of that loan he is just abusing me and my family and friends .. first of all i dont have any such loan from hdfc bank which is pending since 9-10 months .. then why your collection people abusing me and my family is this the way of hdfc bank to recover money to abuse your customer and defame him, harass him in public and insult him .. can you please tell whats going on hdfc bank team !! Can you please take some action about this guy who abusing me and tell me which loan he is talking about give me the details i am ready to clear i any such loan is there .. stop calling my family and my friends ..please help and revert me asap ..

                  And tell that guy stop calling me and family rightnow otherwise i will file case and complaint against hdfc bank .. again give you his number rahul choudhary mobile no - [protected]
                  I am attaching screenshot of whatsapp of thats guy here also.

                  Regards
                  Anuj Upadhyay(advocate)
                  [protected]
                  anuj.[protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jul 22, 2021
                  Updated by Anuj Upadhyay16
                  Customer id is[protected]
                  Hi Anuj,

                  Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected]
                  for us to promptly respond to you via e-mail.

                  -Anay
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                    B
                    balaji veerasamy
                    Jul 22, 2021
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                    I applied online and also submitted all paperwork through a local executive, but no one was willing to edit or executive her name, Ms. Vennila of the Chennai branch, after I paid Rs.3540.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      kaushik7316
                      Jul 22, 2021
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                      I purchase Samsung A C on 31.03.2021 with my HDFC Credit card [protected] with 90 Days casdh back offer. but stil after 100+ days the same not credited to my Credit card bank account.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        kaushik7316
                        Jul 22, 2021
                        Resolved
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                        Resolved

                        I have purchase SAMAUNG A C on 31.03.2021 with cash back offer IN 90 Days. But still as on date 22.07.2021 CASH BACK NOT CREDITED. TXN ID: [protected]
                        Jul 22, 2021
                        Complaint marked as Resolved 
                        As per normal 9 days cash back rule after 100+ days payment not credited to my Credit Card account.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Prajwal Ghosalkar
                          Jul 22, 2021
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                          Resolved

                          I purchased a laptop in september 2019 from reliance digital, chembur and i made a payment via hdfc emi option (i am not a hdfc bank account holder).
                          that time the salesperson told me that i will recieve a Cashback of around 4-5 thousand after the successfull payment of 3rd EMI.but its been more than 1.5 yeas now i have not recevied my cashback, i tried eveything but the customer Support team is not at all co-operative, they are just ignoring my complaint.
                          My loan account number is - 7049915.
                          please look into this and help me out.
                          Oct 9, 2022
                          Complaint marked as Resolved 
                          hdfc bank provided me the cashback thanks for the cashback
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Shreyashi Dwivedi
                            Jul 22, 2021
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                            Your executive called and told about the HDFC Bank to join and asked 500 rupees without telling you have to further submit more money at each step and hence through that she attracted us towards the job option but when we refused to proceed futher because they where asking more money to further start the process and now we are asking to refund the amount they are not and they clearly mentioned during the call ki aapka agr process nhi hoga paisa wapas ajayega 24 hours main and now it's going more than 24 hours and then are taking to receiving call not replying of my messages and not talking properly aadhi aadhuri jankari deke customer ko dhoka de rhe hai

                            I have shared the screenshot of the amount which i transfered it two times

                            The person which called me was HR MERRA

                            Do you guys for getting a job we guys trust you and pay amount to so that we can get settle
                            But what you guys are doing is just wasting our hard earning can you imagine the feeling the right now it's so regret full and painful at the same time that money I earned through lot of hardwork
                            HDFC Bank customer support has been notified about the posted complaint.
                            Hi Shreyashi,

                            HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges, etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                            -Preethi
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                              Batchu Tejasvi
                              Jul 22, 2021
                              Resolved
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                              Resolved

                              Address: Hdfc, Telangana, Hyderabad

                              I really wanted somebody to remove or change my relationship manager as whenever I am asking for loan she is denying howevr other banks am getting it.
                              Sep 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                              -Anay
                              HDFC Bank Customer Assistance
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                                Batchu Tejasvi
                                Jul 22, 2021
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                                Address: HDFC hyderabad

                                Hi team,

                                I am really not happy with the Relationship manager Lavanya for my account. Kindly request you to check and remove her as a manager for my account or put me to a genuine manager.

                                She is really pathetic, this is the fourth time I applied loans several times she said u cannot get loan, I tried with other banks I got it . Last year in 2020 when I applied she said your company is in cat c not applicable, and I applied in other bank I got it? I think she has some problem with my account, pls request you to remove or you can check my credit score am a very loyal customer of HDFC since 7 years .

                                Take a serious action and remove her in my account as an RM
                                .
                                Regards,
                                Tejasvi Batchu
                                HDFC Bank customer support has been notified about the posted complaint.
                                Hi,

                                Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                -Anay
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                                  J
                                  Jaspreetsingh01010
                                  Jul 22, 2021
                                  Resolved
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                                  Resolved

                                  I opened a new account in hdfc bank and no bank in history has deducted money for debit card but here is hdfc bank, deducted 500 rs + taxes i.e. 590 rs for which i didn't even got a transaction message .i get too knew after checking my statement . This is not a professional practice by the most reputed in our country. Hence loosing trust of its customers by doing these practices . In future i can't trust hdfc bank because they don't inform a customer before deducting money, doesn't give any prior intimation for these large amounts to be deducted for free services like debit card. at last when you log a complaint they will tell you they will create a docket no which is of no use along with a time period of more than 7 days with no status on mail wasting customers tine as well as money.
                                  Sep 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 06, 2021. Request your co-operation and patience in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    A
                                    Ajay Rajpurohitt
                                    Jul 22, 2021
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                                    Address: Hdfc , chala branch , vapi ,gujrat

                                    Initiated a transfer of 3000 on 20th of july 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message

                                    UPDATE: Your money transfer of INR 3, 000.00 on 21-07-21 timed out due to technical reason. (IMPS Ref No. Xxxxxxxxxxxx). If this transaction is not done by you, call [protected].
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Nihalsingh010
                                      Jul 22, 2021
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                                      Address: New Delhi

                                      Hello sir,

                                      This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                      Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 20th July 2021 under the name of depository charges.

                                      Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                                      Please do the needful as earliest.

                                      Regards,
                                      Nihal singh
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 03, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3C5guOC with your account number, date & amount of debit of charges and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

                                      -Zubin
                                      HDFC Bank Customer Assistance
                                      Aug 03, 2021
                                      Updated by Nihalsingh010
                                      They notify the complain but not refund yet they are postponing date again and again.
                                      Aug 03, 2021
                                      Updated by Nihalsingh010
                                      I already registered a complain on 22 July your executive also call me and give time for 3 to 5 day amount will return its almost 10 days but I didn’t get my refund
                                      ( Msg HDFC Bank -Your request has been registered vide comp MUMC[protected].We will revert to you within 7 working days)

                                      Service request number is 15673445
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