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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
Complaints 32920
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18418
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HDFC Bank reviews & complaints page 236

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K
kjain1995
Jun 22, 2021
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Address: gwalior

I am Dr.Kartikey Jain, my savings account has been blocked without any reason, more over i didn't get any intimation, message, from bank or courier department and from last eleven days no transaction is allowed and till now my account has been not activated and they are not even taken any action on this. While you are blocking don't you have any responsibility to intimate the customer or else any message. While opening an account you people address everything from customer. One of the worst service form hdfc bank. Review the issue and resolve as soon as possible

Dear Dr.Kartikey Jain welcome Letter for A/c XXXXXXXXXXXX has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

Thanks,
Dr.Kartikey jain
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 28, 2021.

-Nadia
HDFC Bank Customer Assistance
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    Karim9919
    Jun 22, 2021
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    In January I bought lg washing machine worth 64000. I was told that I will be getting cash back worth 7500 in 3 months if I use hdfc credit card. I was told that I should pay my EMI on time without delay in payment to get cash back. I paid all EMI on time without delaying still did not receive cash back it's been 7 months now. Bank also not responding hdfc bank representatives are saying that they don't have any idea.
    HDFC Bank customer support has been notified about the posted complaint.
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      Prithvi1612
      Jun 22, 2021
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      Resolved

      Address: Mumbai

      Had cancelled an order on flipkart yesterday and instantly received a message quoting - Ur transaction on HDFC Bank DEBIT/ATM Card ending xxxx for Rs. 1379.00 has been credited/reversed by Flipkart Payme on[protected]:14:33:03. But has not yet reflected in my account. I received this message from the bank so i assume flipkart has already done the refund part but its not been credited in my account by the bank.
      Please look into the matter and help me out.
      Thankyou.
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Hi,

      Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

      -Anay
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        K
        kh786786
        Jun 22, 2021
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        Address: 15/94 BADI KARIMIYA MASJID STRET KOTHAPA

        SIR my account he's without my permission I asking what reason you black my account I really ingry to your bank emplare only taking goo to your man branch his covid 19 I visit branch 2 tiam no help me y your employer not taling me eny reason only this not good sir I so tired to visit branch I visit branch 2 tiam his covid 19 tiam I asking reason no raspans me his ok sir I want to colose my account permanently ok how I use my money off my sumal baby fine bit I tiling sir his emergency I want money but no response my toking
        +1 photos
        Aug 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Jun 22, 2021
        Updated by kh786786
        Now today I visit branch I submit all dacemans debetcard and passbook and check book all I sarander to bank I request to bank manager please sir you colose my account and refand my money but no help me only taling ok but not phrases to colose my account now I visit branch 3 tiam not help me
        Verified Support
        Jun 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 28, 2021.

        -Zubin
        HDFC Bank Customer Assistance
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          S
          sandipBait
          Jun 21, 2021
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          Resolved

          Not able to add Beneficiary account Due to IFSC code

          Hello Team,
          Wanted to add Beneficiary account using IFSC code. Adding proper IFSC code along with Bank name and Branch Name as per passbook details. But if i search using mentioned IFSC code, on HDFC Netbanking section is now showing any result.

          Want to add below details,
          Branch Name - Mumbai - Vile Parle (East)
          Branch Name - HDFC Bank
          Branch IFSC code - HDFC0000227
          Branch Code - 227...
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          mayuriD
          Jun 21, 2021
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          Resolved

          Food card payment failure

          I am having HDFC Bank food card and is not working from last 2 months. when I swipe for transaction it decline for transaction and gave an error....
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          Raviraj0277
          Jun 21, 2021
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          Resolved

          My name is Ravi Mishra, cell number [protected].

          I took a HDFC pro growth policy few years back and now I'm really not interested to renew it. But still in every alternate day I receive a very annoying message from HDFC life and this is really getting on my nerve. This company and its executive is so unprofessional. They don't understand NO (NO means NO). I don't want any assistance or service or anything from HDFC life. Kindly stop calling and sending messages on [protected].

          I really don't want any single message from HDFC life. I am not at all interested in any of your policy or product. so please remove my number ([protected]) from your record and stop sending me useless messages from your end.

          Take this complaint as final warning or else I will have to write directly to the Board and will take a strict action for the same.
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          As your query pertains to HDFC Life, please email your query to [protected]@hdfclife.com for better assistance.

          -Anay
          HDFC Bank Customer Assistance
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            G S L V Pavan Kuncham
            Jun 20, 2021
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            Resolved

            I have called hdfc customer care to block upi as i saw few fraud transactions happened on my other bank upi. Customer care suggested to freeze my netbanking also i said yes. From last 2 weeks i am being redirected from customer care — bank for getting netbanking unfreezed. I have called customer care and visited bank multiple times without any success
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 22, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We understand that you have also raised your concerns at Grievance Redressal vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before June 22, 2021, with an update.

            Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

            -Zubin
            HDFC Bank Customer Assistance
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              Sidhu Sudheer
              Jun 20, 2021
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              Address: 4th house, Hanuman street,Sai Nagar , Palamaner

              I kept an order at Tata cliq store and due to some reasons I cancelled and asked for refund. I have given my details of my hdfc bank account. They have refunded the amount and it is not showing in my bank account balance.
              AMNT:1949
              Bank reference number:[protected]
              Aug 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Bejoy
              HDFC Bank Customer Assistance
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                B
                Babushka
                Jun 19, 2021
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                Resolved

                My details.
                Name Gulnar Siddiqui
                Wehicle no. MH48AW3130 Wallet No. [protected]
                Mobile: [protected]

                I am having a Fastag account with HDFC Bank. In the month of June 2021 my HDFC Fastag Wallet has been deducted twice by Rs. 120/- for adjustment entry on 03.06.2021 and on 18.06.2021. Thus my account balance became 0. Today on 19.06.2021 I recharged the account with Rs. 100. Still the balance is showing 0. I want to know what kind of adjustment entry is made and request for the re credit of the amount.
                Aug 5, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Hi Gulnar,

                Apologies for the inconvenience. Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Anay
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                  Karan bhutwala
                  Jun 19, 2021
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                  Address: B-603 Western city complex pal surat, Surat Gujarat

                  I bought iphone 11 4 months Ago, still I didn’t get any cahsback. I have 5000 cashback offer and i get only 428 rs cashback.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Joby12345
                    Jun 19, 2021
                    Resolved
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                    Resolved

                    Complaining about debit card emi

                    If i send a message of dcemi to 56767 there is no response at times and at times receive a response ok - yet we are being charged for the messages. I tried reaching the hdfc support team via call and ivr is an headache, inspite of following that and punching the right number they say that i have reached credit card department and they ll transfer the same to account related - in between the call gets disconnected. I am seriously lost my patience...
                    +1 photos
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                    Dragon Warrior Taekwondo Academy
                    Jun 19, 2021
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                    Address: mumbai

                    Your FasTag A/c has been Debited for Rs.120 for Adjustment entry on 6/18/2021 2:53:43 PM. Need your assistance, if I am not travelling then how come Fastag deducted amount from my account and that is 120x3= 360. Please revert my amount to my account. Someone manually debiting amount from my account.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Prabhu George Ferdinand
                      Jun 19, 2021
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                      Resolved

                      'HBL=[protected]' Complaint reference number : 15016341

                      Dear Sir / Madam,

                      Thanks for your reply. Please clarify the queries in below,

                      Loan # 30066613

                      (1) There is a mistake in the revised amortization schedule sent on 15th February 2020 for Loan 30066613.

                      The due paid for the month of December2020 is missing in the repayment schedule.

                      Please note that I have paid all the card dues on time till the date after the moratorium period.

                      (April 2020) Due 32 - Paid in September 2020.

                      (May 2020) Due 33- Paid in October 2020.

                      (June 2020) Due 34- Paid in November 2020.

                      (July 2020) Due 35- Paid in December 2020.

                      (August 2020) Due 36 - Paid in January 2021.

                      Extra Dues - Paid in February 2021, March 2021.

                      So Kindly clarify!

                      Loan # 58475885

                      Please refer the computation in below.

                      Loan Number 58475885 Principal Amount Interest Amount Total Amount
                      Revised Repay Schedule 130296 32213 162510
                      Original Repay Schedule 120000 27530 147530
                      Moratorium Charges Levied 10296 4684 14980

                      When you reverse the amount of Rs.10, 296/- for a faulty computation, the interest for the extended tenure of Rs.4684/- should be void therwise it would be a malpractice of accounting.
                      I don't want to lose my hard earned money for mistakes of someone.

                      If not please send me the Correct Computation and Revised Amortization schedule for the same.

                      Hope this is clear for you!

                      Loan # 30066613
                      Loan # 54695177
                      Loan # 58475885

                      (3) HDFC Bank has been activated the loan restructuring scheme from January 2021.

                      But the re-amortization schedule triggerd to my registered e-mail later in 15th, 16th of February 2021 & in March 9th only.

                      So the additional interest imposed and collected earlier before prior intimation.( As per the revised amortization schedule)

                      Please note that, there was no proper intimation made to me regarding the restructuring scheme before January 2021.

                      Atleast the loan restructuring plan should be conveyd to me in a timely manner.

                      So I hope this is a violation of Banking Codes and Customer Rights Policy.

                      Kindly clarify!


                      Please do the needful!

                      Thanking you!
                      Prabhu G
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        H
                        Hemanga Medhi
                        Jun 19, 2021
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                        Resolved

                        Regarding DCD charges by bank

                        Address: Tihu Town, ward No-3, P.O & P.S- Tihu, Distt- Nalbari, Assam- 781371

                        On 15th June, 2021, HDFC BANK has deducted Rs.177.00 from my account ([protected]) as DCD charge without any initiation as well as without any foreign transaction. So please clarify me about this deduction as soon as possible.

                        Thanks & Regards,
                        Hemanga Medhi
                        [protected]
                        Guwahati, Assam...
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                        Radheyshyam Chaubey Ji
                        Jun 19, 2021
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                        Resolved

                        HDFC Bank is worst private sector bank . I would never advise anyone to take loan from this worst HDFC Bank. I have taken Personal loan and Two-wheeler loan. There are many fraudulent charges levied. Amount has been charged without any prior information. They give vague reply, thereby misleading customers. All this I am saying on the basis of my first hand experience with HDFC Bank Private Limited. HDFC Bank has taken excessive amount from me. As per my opinion HDFC Bank is CHOR (Thief) Bank. They should follow honesty.and desist from getting involved in unethical and fraudulent activities .
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I understand the inconvenience. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Nadia
                        HDFC Bank Customer Assistance
                        Nov 01, 2022
                        Updated by Radheyshyam Chaubey Ji
                        Till now, complaint has not been resolved by HDFC Bank. Totally nonsense and ### type bank, HDFC Bank is.
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                          Pravin patidar3
                          Jun 19, 2021
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                          Work deley and missbehavier by staff and i face lots of problem i do not done my work on time
                          HDFC Bank customer support has been notified about the posted complaint.
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                            B
                            Benji kamei
                            Jun 19, 2021
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                            Address: Delhi

                            The amount of
                            Rs. 6788/- was holding and deducted
                            This week

                            No information
                            No calls
                            No sms
                            No emails
                            No statement

                            So sad and sad

                            [protected]

                            Show me guide

                            Regards,
                            Mr Kamei
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Benji kamei
                              Jun 19, 2021
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                              Address: India Delhi

                              The account was hold under GEFU and the amount of 6788/-
                              Had been deducted this month's
                              Since longtime it was on hold and deducted

                              No sms
                              No calls
                              No mails
                              No statement
                              So ever sad badly hamper

                              [protected]

                              Assist me
                              Guide me

                              Regards,
                              Kamei
                              HDFC Bank customer support has been notified about the posted complaint.
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                                KshitijaJ
                                Jun 18, 2021
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                                I want my renewed credit card to be delivered at my residence address instead of my office address.
                                HDFC Bank customer support has been notified about the posted complaint.
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