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Updated: Dec 16, 2025
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N
Nabuaaa
Jun 18, 2021
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Since these are covid times, tough times, I was unable to pay my emi on time, so i was charged with ACH charges of 590 rs on 9th june. But the next day on 10th of june i was yet again charged with 590rs with the same explaination. That's not enough on 14th june i was agin charged with a sum of 450rs.
I just cannot get what the hell is happening. I've been one of your happy customers but this is frustrating. I certainly need my money back at the earliest. Do help me out these are tough days pls look into it at tbe earliest.
+3 photos
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
HDFC Bank Customer Care's response Hi,

We sincerely regret the inconvenience caused. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 24, 2021.

-Nadia
Jun 22, 2021
Updated by Nabuaaa Thanks for contacting me and explaining the matter of fact, it was a good response thanks
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    S
    Suman1305
    Jun 18, 2021
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    Address: Palampur Himachal pradesh

    Please note my policy no.18021995
    Is in terminated status since Nov 20 I had raised request for refund in the month of May 21 they assured me that I shall get the amount on 17th June.
    But they are just lying I still not got amount in my account.
    What is use of these policies if we don’t get our hard earned money.
    Very poor service.
    HDFC Bank customer support has been notified about the posted complaint.
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    Attached the email screen shot for refrence.
    Very bad service.

    HDFC life funds not processed - Comment #3846104 - Image #0
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      Prashant MG
      Jun 17, 2021
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      Address: Banglore Malleswaram

      My customer Id is[protected]. It has been blocked without notifying me by any sort of communication. All the free cash I had is stuck in this account now. I am unable to make any transactions. This is unacceptable. I will dissolve the account as soon as I can.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Albin Thambi
        Jun 17, 2021
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        Resolved

        I have loss a money around 150$ from hdfc bank debit card without my concern, There is no security regarding hdfc debit card.And after blocking my card also the HDFC Bank is taking some conventional charge amount for the money I have loss, which is a double burden at this stage of pandemic.So please don't get cheated with HDFC card.
        Aug 6, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Reply
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          J
          Jakhar Gamer
          Jun 17, 2021
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          Address: Gorchhi No.69, Gawar road

          I haven't received my otp of debit card to start the debit card
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Nabuaaa
            Jun 17, 2021
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            As it covid times, I was unable to pay my emi and was charged with Rs 590 on 9th june and again on 10th june with the same amoumt of 590Rs .
            And even after that on 14th june Rs 450 deducted as my bounce charges. Just cannot get what is happening fearing even to keep money in my account .
            Need a solution to this as quick as possible.
            +3 photos
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              X
              Xrett Createf
              Jun 17, 2021
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              Worst experience, I have opened my account on 28may and welcome letter didn't even reached my letter box as I use to check daily, but never received.i have visited bank on Wednesday filled there form gave them my ID proof and address till now it's not been solved., Welcome Letter for A/c XXXXXXXXXX2662 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you
              +1 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Jun 17, 2021
              Updated by Xrett Createf               My account not has been unblocked, why it is marked as solved?
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                S
                SanketN
                Jun 17, 2021
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                Address: No 3, Vastushree, College Link Road Thatte nagar Nashik - 422005, FSC - HDFC0000064

                I was opened account on 10th May and the HDFC Representative told me that you will receive welcome kit with 10 to 15 days.
                But till last 1 and half month completed but didn't received single letter from bank.
                and I need to start my ELSS funds as soon as possible but without checkbook and netbanking the agent cannot start my ELSS funds.

                And second thing many times HDFC Representative told me for your KYC not compled but I did KYC direct in the BANK and they have confirmed already many times.

                Also I have disposited some amount in account and I noticed that HDFC bank facility is very poor to support customer who opened account online.

                I did phonecall in bank many times but every time they was put my call on hold.

                So Where Should I have to go for welcome kit?
                As a requested to you please let me know when i received my welcome kit in my home address.

                Regards
                Sanket Nagpure
                HDFC Bank customer support has been notified about the posted complaint.
                Jun 28, 2021
                Updated by SanketN                 is there any updates? hdfc
                Jul 05, 2021
                Updated by SanketN                 Hdfc,

                My Complaint is not resolved uptil now,

                So, I am closing my account from your bank and return back my 5000 deposited.
                Aug 09, 2021
                Updated by SanketN                 My issue is not resolved yet since 4 months
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                  S
                  SovilK
                  Jun 17, 2021
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                  Hi

                  I am not able to trace this deduction detail. AS per my knowledge there is no SI on my account on the date 14th June.

                  Plus how can you deduct an amount without any warning or intimation?
                  HDFC Bank customer support has been notified about the posted complaint.
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                    F
                    Falgunk
                    Jun 17, 2021
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                    Address: Lotus park thane

                    I had been promised a balance transfer with extra amount which would be justified if I do balance transfer but no additional amount was given and it is a loss for me doing a balance transfer now
                    Initially they promised 30k extra which was justified but they did not disburse that amount and now m stuck and they are also not cancelling my loan before the next emi from hdfc bank hits me
                    Please solve this urgently
                    HDFC Bank customer support has been notified about the posted complaint.
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                      N
                      niteshdeubey1983
                      Jun 16, 2021
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                      Address: Char Khop,Malad West, Mumbai

                      Hi Team,

                      I had opened my HDFC Regular Saving account online and done Video KYC on 10th June 20121 but still i haven't got My Welcome Kit. i had called HDFC customer care in today's morning and they said i can collect my welcome kit from branch but branch people denied to give. Pls Help Me out. its urgent
                      HDFC Bank customer support has been notified about the posted complaint.
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                        P
                        Pavanka
                        Jun 16, 2021
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                        Hi HDFC Bank,

                        My name is Pavan Kalyan and customer I'd is[protected]

                        I can see on 20th May 1475 was deducted I want to know the reason for this.

                        Reference No : MIR[protected].

                        I went to my home branch for withdrawal of my own money and they asked for cheque. So I did the same and cheque was liquidated.

                        Please provide why this charged and how it was calculated.

                        By the way mine is salary account and preferred customer
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Y
                          yazpatty
                          Jun 16, 2021
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                          1. My credit card is showing a charge: offus emi, prin nb:04,

                          14/06/2021
                          OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980614007274417) 1, 982.46

                          14/06/2021
                          OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980614007274433) 1, 947.71

                          14/06/2021
                          OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980614007274409) 133.90

                          14/06/2021
                          OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980614007274425) 206.69

                          14/06/2021
                          OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980614007274441) 238.91

                          14/06/2021
                          OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980614007274391) 1, 554.14

                          I had already paid 14308.00 on 16/05/2021
                          IMPS PMT[protected]Ref# 00000000000516003801565)
                          Why do i still have to pay this.

                          This Bank is looting for no reason.

                          What is this charge? I want this to be reversed.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            H
                            HNigar
                            Jun 16, 2021
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                            I availed home loan from HDFC Bank, Tirupati Branch with Loan A/c No.[protected]. I also obtained HDFC Lif Insurance Premium Funding Policy No.PP000093 ( A/C NO.[protected] on 28.02.2018. By pre-payment of the entire balance instalments of Home Loan and Insurance premium, both the accounts were closed. Later I have claimed for refund of surrender value that available in the Insurance insurance Policy No.PP000093 by addressing to Mr. Ramesh Babu (Insurance person), HDFC Ltd., Nellore. But no action was taken by them so far.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shivani Chowdhary
                              Jun 16, 2021
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                              Resolved

                              Bought an Iphone 11 in Nov’20 under the offer of cash back of 5000 on HDFC debit card. The whole loan has been paid off but the cashback is not yet processed which was supposed to be processed within 120 days of first paid EMI. Already raised a complaint once but no resolution.
                              Jun 28, 2021
                              Complaint marked as Resolved 
                              Resolution provided by bank
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                ramu a reddy
                                Jun 16, 2021
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                                ACH deduction

                                Address: Ahemdabad

                                HDFC Bank — hdfc bank ach debit
                                I have a salary account with hdfc bank. I have started with mutual funds using auto-pay option. But i didn't have sufficient balance in mutal funds date so i have been charged ach debit return charges of rs 590 (6times) and total 3600Rs is deducted from my accoun on 15_06_2021

                                I have called customer care and they told me that this amount is deducted because of payment bounce.
                                br...
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                                Kadam laxman
                                Jun 16, 2021
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                                Address: At.pimparkhada tq. Gangapur dist.aurangabad

                                Dear sir my HDFC account debit return charge with 590 rs iam add photos debit return. Please give me debit return money.
                                +1 photos
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sanghamitra Mukherjee
                                  Jun 15, 2021
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                                  Fastag wallet frozen without alert

                                  Hi,
                                  I have to travel to Bangalore tomorrow evening by road to drop my senior citizen parents .
                                  Summary of my calls to customer care :
                                  13/06/2021 Sunday : Tried to load my fastag wallet. Wasn't allowed. KYC to be updated . Called Fastag Customer Care . Was told it will be done in 48 hours as I am an existing bank customer.
                                  15/06/2021 Tuesday : Called in the afternoon to follow up. Was asked to wait till this evening.br...
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                                  Z
                                  Zubeer
                                  Jun 15, 2021
                                  Resolved
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                                  Resolved

                                  Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on held by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank
                                  Aug 3, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Z
                                    Zubeer
                                    Jun 15, 2021
                                    Resolved
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                                    Resolved

                                    Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on hold by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank
                                    +1 photos
                                    Aug 3, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
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