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HDFC Bank Complaints & Reviews

2.9

Updated: May 26, 2026

Complaints 32952

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18420

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14532

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints page 236

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I have applied loan restructuring to HDFC for my car & home loan as I didn't get my salary for this pandemic. But the collection agencies from HDFC forced me to the EMI

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 30, 2021

Updated by Fdo Applied my restructuring loan for my car loan as for the past one year I didn't receive my salary. But the collection agencies called and asked me to pay the EMI

Verified Support

Jun 30, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Jaipur, Rajasthan

Hello, I bought an iPhone 11 on February 5th 2021 and it was entitled for a cashback of 5000 within 120 days. It’s been more than 120 days and when I contacted pine labs regarding this they asked me to contact the bank for it. It’s been so long and I have not got my cashback and there is no response from HDFC Jaipur either.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2021

Verified Support

Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Rimpa
HDFC Bank Customer Assistance

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Home loan not process after fees payment 3 months past

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Hi Team,
There has been a Incident long back in 2009 that by mistake I have provided the wrong document for Loan Application . After that I got called in RIC dept HDFC bank Indiranagar Bangalore, I have paid the fine and write in apology letter to bank . And they promised that it will not impact any of future relation ship. As when I have returned from Overseas after 5 years, tried to applied for Personal Loan, Executive told me there is something update in RIC profile from back 10 years old.

This seems to be unfare as I am being very good salaried professional with good credit score and also recently moved my Salary account to HDFC on the request from my Nearby branch Manager --Now it seems I have done the mistake moving my account to HDFC .

Is there any way to get this issue resolved or does that mean I cannot avail any finanacial products from HDFC life time.

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Application Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Dear sir/ma'am,
I had taken PL in hdfc bank in march 2020 worth 10 Lac and zero closing charge after 12 emi. All these was mentioned in their papers while I was signing.
Now after one year when I willing to close it, I no one is responding properly and in they have some different paper in their database which is showing 4.75% of closing charge even after 13 emi.
I have both papers where I signed and the one which they have sent in my gmail showing 4.75%

I also had applied moratorium for three months in corona time. They did it but for this they are charging 2 and Half months Emi extra which sum up to ₹ 60, 000. This much charge is totally injustice. If I were knowing it, I cound not have done it. Because 60000 is too much penalty for this. Was this facility or looting plan by this fraud bank. Totally dissatisfied from this bank.
Please take action and save me from this bank.

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Mangalore

Website: [email protected]

I have hdfc salry account but last Month emi is bounce he dedicated 650 rs nd ofter one 236 I don't know y dedicated 2times he cheating the customer

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.
Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before July 03, 2021.

-Zubin
HDFC Bank Customer Assistance.

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For past 10 days I am facing issue while doing transactions. I have visited near by branch also. Still issue is not resolved

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Address: Bagmane Constellation Park, Bangalore, Karnataka

The HDFC bank has put a hold on my funds of rupees 558.21 as mi revenue hold through gefu.

HDFC
IFSC 0009286
Bagmane Constellation Park, Bangalore

it's hard to reach customer service because it takes a a lot of time and the AI options are very difficult and tricky to navigate, in the end its of no use.

Consumer should also be explained about all activities in their accounts.

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2021

HDFC Bank Customer Care's response "Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

Jun 30, 2021

HDFC Bank Customer Care's response Dear Customer,

Please share with us both the email IDs, viz. the one from which the mail was sent and the one to which it was sent along with HBL number received in acknowledgement. We will check and get back to you.

-Anay
HDFC Bank Customer Assistance

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Address: KOLKATA

Website: [email protected]

Kindly stop this cummilative amount hold on process
amount hold through mi revenue through gefu
inr2588

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Hi,
I have requested address change request multiple times and sent you the address change request form with aadhar details and may hing signature.

Again it is being rejected saying signature mismatch. Noone contacts me before
rejecting it over such a false excuse.

HDFC should learn how to resolve customer queries from ICICI or that matter any other bank.
To harass customer they do not have any online service to change their address, a person either has to go to branch or mail it to Chennai.

In times of corona wher people are advised to stay home, I needless to go to bank due to this address change request and still it got rejected, I dint have any words to describe how disappointed I am with the service and customer care.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

HDFC Bank Customer Care's response Dear Customer,

we are working on your request and shall respond vide[protected] to your registered email id on July 03, 2021

-Anay
HDFC Bank Customer Assistance

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Address: chennai

Due to covid i am not in a situation to maintain balance for my LIC autodebit. Kindly excuse me and refund my return charges rs.590

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I have done a transaction under the following offer in February, 2021 for DC no-cost EMI and 3000 CB on iPad 8th Gen from MyImagineStore Online. I have not received the cashback for the same even though 120 days have passed from the end of the transaction month as of today.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the offers and the cashback. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jul 01, 2021

Updated by Mohammad Nair Aalam I am unable to view the reference number even though I am logged in to my account. Shouldn't I be abe to view it?

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My Transaction was successful and payment went through but ticket was not booked, its showing cancelled and i have not recieved any Confirmation regarding refund. I emailed IRCTC and they said "transaction was a settlement-failed transaction for which no amount was debited towards IRCTC. That is we did not receive any payment authorization from your bankers to book the ticket.Requested to please contact to your bank"

Please look into it as soon as possible

Thanks,
Nilanjan

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There are a lot of offers mentioned in Smart buy. I have registered for 2 automatic bill payments and for that they mentioned the Amazon voucher that.
They didn’t mention when I will get that offers, enquired about the same with customer care of smart buy told me that they don’t have any idea about that offers as it was dealt by HDFC bank and they are responsible for flight booking.
So use of dealing with this. I suggest not to get trap in these offers and flight booking

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the cashback. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: Sanjay Gandhi Road, Pune

Plz resolve the my hold on hdfc account hdfc customer care not respond this issue

Aug 10, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 27, 2021

Updated by Gorakh sudrik Plz resolve the my hold on hdfc account hdfc customer care not respond this issue
Was this information helpful?

Verified Support

Jun 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you by July 01, 2021. We request your patience in the interim.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Jun 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We request you to write to us at: Grievance.[protected]@hdfcbank.com or PriorityRedressalRPM.[protected]@hdfcbank.com for any queries in this regard.

-Nadia
HDFC Bank Customer Assistance

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I have been trying to get my savings account transferred to NRO account from 14-APR, submitted all documents and verified by HDFC team Sathish and Yogesh, but still my account has not been converted.
I have a Home loan associated to it and I mentioned it as urgent request but still there is no response even after sending multiple mails to them they not even responding to my mails any more. I reached them on their wats app too but...

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HDFC Bank locked my account with no prior intimation. Even if they locked my account, they are supposed to inform the user with a message or email. It was only when I realised that my salary was not credited to my account. The customer care mentioned they locked my account. This is terrible service on behalf of hdfc. They are a reputed bank but they are spoiling their name.

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance

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Address: Bangalore

Dear team,

This is to bring your notice that the bank have been deducted funds of around Rs 2, 850/- towards ASD Charges from my account without my prior intimation.

I request you to please reverse the deducted amounts at the earliest.

Below is my bank account details for reference,

A/c No: [protected]
Customer Name : Madesha son of Muniyappa
Customer ID :[protected]
Branch Name and Code : IT Park - 77

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before July 01, 2021.

-Anay
HDFC Bank Customer Assistance

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I am the customer of HDFC bank... Due to lockdown we all are facing financial issues but in this pandamic time HDFC bank always charged extra charges to the customer and this extra charges is held in account which is showing minuse balance. Bank automatically deducted the amount whenever any amount is credited. This extra charges forcefully deducted to the account.
In my account lying some charges like gefu and hold amount etc.

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My Saving Account Number : [protected], Perungudi Branch.

My account debited Rs.1175 but not credited Benificiary Account.

UPI Reference No.[protected]

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