HDFC Bank Complaints & Reviews

As it covid times, I was unable to pay my emi and was charged with Rs 590 on 9th june and again on 10th june with the same amoumt of 590Rs .
And even after that on 14th june Rs 450 deducted as my bounce charges. Just cannot get what is happening fearing even to keep money in my account .
Need a solution to this as quick as possible.

Worst experience, I have opened my account on 28may and welcome letter didn't even reached my letter box as I use to check daily, but never received.i have visited bank on Wednesday filled there form gave them my ID proof and address till now it's not been solved., Welcome Letter for A/c XXXXXXXXXX2662 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you

I was opened account on 10th May and the HDFC Representative told me that you will receive welcome kit with 10 to 15 days.
But till last 1 and half month completed but didn't received single letter from bank.
and I need to start my ELSS funds as soon as possible but without checkbook and netbanking the agent cannot start my ELSS funds.

And second thing many times HDFC Representative told me for your KYC not compled but I did KYC direct in the BANK and they have confirmed already many times.

Also I have disposited some amount in account and I noticed that HDFC bank facility is very poor to support customer who opened account online.

I did phonecall in bank many times but every time they was put my call on hold.

So Where Should I have to go for welcome kit?
As a requested to you please let me know when i received my welcome kit in my home address.

Regards
Sanket Nagpure

Hi

I am not able to trace this deduction detail. AS per my knowledge there is no SI on my account on the date 14th June.

Plus how can you deduct an amount without any warning or intimation?

I had been promised a balance transfer with extra amount which would be justified if I do balance transfer but no additional amount was given and it is a loss for me doing a balance transfer now
Initially they promised 30k extra which was justified but they did not disburse that amount and now m stuck and they are also not cancelling my loan before the next emi from hdfc bank hits me
Please solve this urgently

Hi Team,

I had opened my HDFC Regular Saving account online and done Video KYC on 10th June 20121 but still i haven't got My Welcome Kit. i had called HDFC customer care in today's morning and they said i can collect my welcome kit from branch but branch people denied to give. Pls Help Me out. its urgent

Hi HDFC Bank,

My name is Pavan Kalyan and customer I'd is[protected]

I can see on 20th May 1475 was deducted I want to know the reason for this.

Reference No : MIR[protected].

I went to my home branch for withdrawal of my own money and they asked for cheque. So I did the same and cheque was liquidated.

Please provide why this charged and how it was calculated.

By the way mine is salary account and preferred customer

1. My credit card is showing a charge: offus emi, prin nb:04,

14/06/2021
OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980614007274417) 1, 982.46

14/06/2021
OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980614007274433) 1, 947.71

14/06/2021
OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980614007274409) 133.90

14/06/2021
OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980614007274425) 206.69

14/06/2021
OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980614007274441) 238.91

14/06/2021
OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980614007274391) 1, 554.14

I had already paid 14308.00 on 16/05/2021
IMPS PMT[protected]Ref# 00000000000516003801565)
Why do i still have to pay this.

This Bank is looting for no reason.

What is this charge? I want this to be reversed.

I availed home loan from HDFC Bank, Tirupati Branch with Loan A/c No.[protected]. I also obtained HDFC Lif Insurance Premium Funding Policy No.PP000093 ( A/C NO.[protected] on 28.02.2018. By pre-payment of the entire balance instalments of Home Loan and Insurance premium, both the accounts were closed. Later I have claimed for refund of surrender value that available in the Insurance insurance Policy No.PP000093 by addressing to Mr. Ramesh Babu (Insurance person), HDFC Ltd., Nellore. But no action was taken by them so far.

Bought an Iphone 11 in Nov’20 under the offer of cash back of 5000 on HDFC debit card. The whole loan has been paid off but the cashback is not yet processed which was supposed to be processed within 120 days of first paid EMI. Already raised a complaint once but no resolution.

HDFC Bank — hdfc bank ach debit
I have a salary account with hdfc bank. I have started with mutual funds using auto-pay option. But i didn't have sufficient balance in mutal funds date so i have been charged ach debit return charges of rs 590 (6times) and total 3600Rs is deducted from my accoun on 15_06_2021

I have called customer care and they told me that this amount is deducted because of payment bounce.
br...

Dear sir my HDFC account debit return charge with 590 rs iam add photos debit return. Please give me debit return money.

Hi,
I have to travel to Bangalore tomorrow evening by road to drop my senior citizen parents .
Summary of my calls to customer care :
13/06/2021 Sunday : Tried to load my fastag wallet. Wasn't allowed. KYC to be updated . Called Fastag Customer Care . Was told it will be done in 48 hours as I am an existing bank customer.
15/06/2021 Tuesday : Called in the afternoon to follow up. Was asked to wait till this evening.
Received activation message. Tried loading. Couldn't . Called Fastag Customer Care . Was told it will take 7-10 working days. Asked to speak with Team Manager. Call dropped. Called back again. Nilesh ( Customer Care Agent) was very helpful. Said he is helpless on the turn around time but will pass the urgent message to the back-end .

Please note that I have to travel tomorrow. I have to load my Fastag Wallet before that. I am an existing HDFC Bank customer. PLEASE do the needful and UNFREEZE my wallet right away.

Please note that there is no fault of mine to facing this anxiety.

Thanking you in advance
Yours Sincerely
Sanghamitra
[protected]

Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on held by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank

Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on hold by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank

I have a salary account with hdfc bank. I took an emi and I was just one day late so i have been charged ach debit return charges of rs 590 is deducted from my account and now my balance is showing is in negative rs .

I have called customer care and they told me that this amount is deducted because of payment bounce.

I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

Please please help me resolve this and return my money.

Could you please help me in transferring my Food card balance from old card to new card. I have sent mail to foodcardsupport.[xxx]@hdfcbank. But haven't got any response other than Auto generated mail.

My father had a classic assure plan which matured on 27/05/2021. Despite submitting all the required documents to process the maturity claim and visiting the HDFC Life office twice in Hyderabad, no payout was made since last two weeks. We are in urgent need of the money and every day this process is delayed we have to bore the interest for the money borrowed for our needs. It is really a shame to have involved with the HDFC. Even the customer care number does not transfer the call to speak with any of the representatives. This is quite unprofessional on the part of HDFC

My account has been debited for "AMB CHRG INCL ST & CESS" for APR 2021 & Jun 2021(5 times) without any prior intimation or alert.

I have never been communicated via Email or SMS for any such charges they introduced.

If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

I also raised complaint through hdfc portal, the person said you need to maintain 10000 balance per month in the account and will reverse this quarter charges not previous ones.

Hello,

Rs. 464 was deducted with this narration .DC INTL POS TXN MARKUP+ST
Kindly help me understand what is this deduction related.