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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 239

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Y
yazpatty
Jun 16, 2021
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1. My credit card is showing a charge: offus emi, prin nb:04,

14/06/2021
OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980614007274417) 1, 982.46

14/06/2021
OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980614007274433) 1, 947.71

14/06/2021
OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980614007274409) 133.90

14/06/2021
OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980614007274425) 206.69

14/06/2021
OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980614007274441) 238.91

14/06/2021
OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980614007274391) 1, 554.14

I had already paid 14308.00 on 16/05/2021
IMPS PMT[protected]Ref# 00000000000516003801565)
Why do i still have to pay this.

This Bank is looting for no reason.

What is this charge? I want this to be reversed.
HDFC Bank customer support has been notified about the posted complaint.
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    HNigar
    Jun 16, 2021
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    I availed home loan from HDFC Bank, Tirupati Branch with Loan A/c No.[protected]. I also obtained HDFC Lif Insurance Premium Funding Policy No.PP000093 ( A/C NO.[protected] on 28.02.2018. By pre-payment of the entire balance instalments of Home Loan and Insurance premium, both the accounts were closed. Later I have claimed for refund of surrender value that available in the Insurance insurance Policy No.PP000093 by addressing to Mr. Ramesh Babu (Insurance person), HDFC Ltd., Nellore. But no action was taken by them so far.
    HDFC Bank customer support has been notified about the posted complaint.
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      Shivani Chowdhary
      Jun 16, 2021
      Resolved
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      Resolved

      Bought an Iphone 11 in Nov’20 under the offer of cash back of 5000 on HDFC debit card. The whole loan has been paid off but the cashback is not yet processed which was supposed to be processed within 120 days of first paid EMI. Already raised a complaint once but no resolution.
      Jun 28, 2021
      Complaint marked as Resolved 
      Resolution provided by bank
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        ramu a reddy
        Jun 16, 2021
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        ACH deduction

        Address: Ahemdabad

        HDFC Bank — hdfc bank ach debit
        I have a salary account with hdfc bank. I have started with mutual funds using auto-pay option. But i didn't have sufficient balance in mutal funds date so i have been charged ach debit return charges of rs 590 (6times) and total 3600Rs is deducted from my accoun on 15_06_2021

        I have called customer care and they told me that this amount is deducted because of payment bounce.
        br...
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        K
        Kadam laxman
        Jun 16, 2021
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        Address: At.pimparkhada tq. Gangapur dist.aurangabad

        Dear sir my HDFC account debit return charge with 590 rs iam add photos debit return. Please give me debit return money.
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Sanghamitra Mukherjee
          Jun 15, 2021
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          Fastag wallet frozen without alert

          Hi,
          I have to travel to Bangalore tomorrow evening by road to drop my senior citizen parents .
          Summary of my calls to customer care :
          13/06/2021 Sunday : Tried to load my fastag wallet. Wasn't allowed. KYC to be updated . Called Fastag Customer Care . Was told it will be done in 48 hours as I am an existing bank customer.
          15/06/2021 Tuesday : Called in the afternoon to follow up. Was asked to wait till this evening.br...
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          Z
          Zubeer
          Jun 15, 2021
          Resolved
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          Resolved

          Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on held by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank
          Aug 3, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            Z
            Zubeer
            Jun 15, 2021
            Resolved
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            Resolved

            Due to some financial issues I had to apply for Provident Funds Advance, claimed amount is credited to my HDFC account number [protected] and now the amount is on hold by HDFC Bank due to my missed EMI twords my loan 8203731 And MAB charges, I'm in urgent need of money and not able to withdraw the amount I have in my account thn what's the use of advance I got for my emergency need, this is ridiculous never thought HDFC could be this cheap, I want my money to be released or I want it to be adjusted to my loan account 8203731, Fedup of this bank
            Aug 3, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              Venus Tyagi
              Jun 15, 2021
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              I have a salary account with hdfc bank. I took an emi and I was just one day late so i have been charged ach debit return charges of rs 590 is deducted from my account and now my balance is showing is in negative rs .

              I have called customer care and they told me that this amount is deducted because of payment bounce.

              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

              Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

              Please please help me resolve this and return my money.
              HDFC Bank customer support has been notified about the posted complaint.
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                Merlin1004
                Jun 15, 2021
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                Could you please help me in transferring my Food card balance from old card to new card. I have sent mail to foodcardsupport.[xxx]@hdfcbank. But haven't got any response other than Auto generated mail.
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  vinayreddy1995
                  from Pune, Maharashtra
                  Jun 15, 2021
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                  My father had a classic assure plan which matured on 27/05/2021. Despite submitting all the required documents to process the maturity claim and visiting the HDFC Life office twice in Hyderabad, no payout was made since last two weeks. We are in urgent need of the money and every day this process is delayed we have to bore the interest for the money borrowed for our needs. It is really a shame to have involved with the HDFC. Even the customer care number does not transfer the call to speak with any of the representatives. This is quite unprofessional on the part of HDFC
                  HDFC Bank customer support has been notified about the posted complaint.
                  Jun 25, 2021
                  Updated by vinayreddy1995
                  No reply from HDFC Life Insurance Company. All they say in the email is to wait. The maturity payout is still not processed. I demand HDFC life to pay the interest charges for everyday it delays.
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                    R
                    rani25
                    from Pune, Maharashtra
                    Jun 15, 2021
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                    My account has been debited for "AMB CHRG INCL ST & CESS" for APR 2021 & Jun 2021(5 times) without any prior intimation or alert.

                    I have never been communicated via Email or SMS for any such charges they introduced.

                    If they can send promotional emails and SMS to their customers then why can't they send an alert about a new charges they impose; so that customer can maintain the balance before it goes below the required amount.

                    This happened third time with me and its not acceptable in any case. Kindly process the refund for both these debit transactions otherwise I have to CLOSE my account with HDFC Bank forever.

                    I also raised complaint through hdfc portal, the person said you need to maintain 10000 balance per month in the account and will reverse this quarter charges not previous ones.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      Kruthika765
                      Jun 15, 2021
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                      Hello,

                      Rs. 464 was deducted with this narration .DC INTL POS TXN MARKUP+ST
                      Kindly help me understand what is this deduction related.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Akshitapam
                        Jun 15, 2021
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                        Hi I have been receiving messages with multiple 1000Rs deduction from my account in the name of National Securities Clearing Corp Limited

                        What kind of deduction is this.
                        We are already paying to much maintenance fee to HDFC accounts, excess brokerage towards demat.

                        Client ID :[protected]
                        Date of deduction - 15 June 2021

                        Kindly refund the amount as soon as possible.

                        Highly unsatisfied with HDFC services.
                        Too many unnecessary deductions keep happening and we have to run behind them to cross check.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          S
                          Shruthi Shree
                          Jun 14, 2021
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                          Resolved

                          Location: Coimbatore
                          I went to HDFC bank (Ganapathy branch) to open Salary account but they said the kit was not available.
                          I also went to Gandhipuram branch but they were not responding.
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the complete address of the Branch, date/time of your visit. Visit here https://bit.ly/2Hqff0y for help with branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Preethi
                          HDFC Bank Customer Assistance
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                            Y
                            yogiverma
                            Jun 14, 2021
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                            Address: KC 402, Krishna colony, Palwal

                            Cash Transaction on 22 march 2021 on 7.55 Am, My salary account no.[protected] on ICICI Bank. I have to go HDFC ATM for cash withdraw. I have entered ATM Card in machine, enter PIN & cash withdraw request on process, after some time ATM comes out from machine, not getting Cash.
                            But Amount deducted from my account. I have complaint to ICICI Bank customer care, complaint no is SR[protected]. After many reminder they closes the complaint .Then i have again complaint for CCTV Footage, complaint no SR[protected]. Till date no response from bank, not getting my back.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              mohit2210
                              Jun 14, 2021
                              Resolved
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                              Resolved

                              Address: sujangarh

                              Respected sir
                              my self mohit soni i m a new account holder in your bank. i open bank on 28 may and deposits 40000. in 3rd of the june i withdraw all amount because of medical emergency in my house . but but staff of hdfc sujangarh become rude for maintaining AMB and manager and account opening staff called me "kachra" is this hdfc bank behaviour towards client i know i have to maintain balance but HDFC cant treat client or bank holder in this way hdfc bank charge me AMB charge but not right to call "kachra to me
                              i have all whatsapp chats in which hdfc account opening person call me kachra this rediculs and distress me
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                              along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                ashishavd
                                Jun 14, 2021
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                                Hello,

                                For two months INR 2000 got debited from my savings account towards NATIONAL SECURITIES CLEARING CORPN. Please help to initiate a refund as I have not activated this service.

                                Regards,
                                Ashish
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Snehapriya Vadla
                                  Jun 14, 2021
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                                  Resolved

                                  Iam Vadla Mounika, I had a account balance of 2, 357... Still ACH debit return charges are sipped 590rs today or, on 14th June 2021.. I was not intimated how much to account balance to maintain or Prior deduction dint get any alert message... It's very disappointing... I want the charges back at any cost..it's hard earned money... We middle class can't afford to loose a penny for no reason... If this is the case I would like to close my account in HDFC... I want to know the minimum amount to be maintained... And also refund of this charges...

                                  Please get back to me at your earliest convenience...
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                                  along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    K
                                    kiran Managolikar
                                    Jun 13, 2021
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                                    Address: HDFC Mumbai

                                    Hello Sir,
                                    My name is Kiran and bought the policy in the year 2018. My policy No. Is 18471792. Due to my job loss and serious contingent liabilities I were not able to continue the plan till end. Unfortunately, I missed the payments. Now, my fund is matured and HDFC called me I can redeem the fund which actually what I paid previously.
                                    I provided the every documents which HDFC requested for. But again, they are refusing to pay the redemption value. I trusted this bank and this is rejecting my documents and refusing to pay the amount.
                                    Really, is there any government which can help me to get my money. Going forward this bank cannot be trusted any more.
                                    Service request no is HDFCSL[protected].

                                    Also, 1-[protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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