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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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18423
Unresolved
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HDFC Bank reviews & complaints page 240

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N
nrade
Oct 1, 2021
Resolved
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Resolved

I got 3.3 L pre-approval by sending sms from my registered mobile number - but when tried on merchant pos as shown on hdfc website - on pos machine it was showing as not available in base - what does it mean they told me that its card error - what does it mean - i tried to call on consumer loan customer care hdfc they were not responding fed up with customer care services so kindly help me out of this concern and let me know what is that not available in base.
I am struggling to get this issue resolved from last 6 hours talking to HDFC RM and Customer care but no outcome. HDFC is blaming Pine Labs and Pine Labs is saying its HDFC banks issue.

If someone frim HDFC bank is reading this then please try to resolve this issue. Both the merchant and I are frustrated now
Nov 5, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2021
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 07.10.2021

-Zubin
HDFC Bank Customer Assistance
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    P
    Premze
    from Siliguri, West Bengal
    Oct 1, 2021
    Resolved
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    Resolved

    I ordered a product on 17 august 2021and the order I’d is[protected] but I haven’t received the product and Amazon told me that they will refund the money but I haven’t received the refund till now and the reference number is[protected].
    Nov 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance.
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      A
      amolkucheriya@123
      Oct 1, 2021
      Resolved
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      Resolved

      Address: A3 201 Kumar siddhachal Market yard pune 37

      Respected sir We have taken od loan from hdfc bank in 2017 in name Pratik Agencies ac no [protected] and Cankav Marketing in the name of [protected] for that bank has not given intimation to haveli for the same loan now in 2021 bank is asking for charges of stamping of loan . This is very bad experience . Such issues I am facing with bank due to niglgences of bank employee's
      Nov 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 06, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Apologies for the inconvenience caused. We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest October 12, 2021. We request your patience in the interim.

      -Zubin
      HDFC Bank Customer Assistance
      Verified Support
      Oct 06, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Our sincere apologies for the inconvenience caused to you. We are looking into your query vide reference number[protected] and will respond to you by October 09, 2021. Request your co-operation and patience in the interim.

      -Zubin
      HDFC Bank Customer Assistance
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        A
        Abhineet Goma
        Oct 1, 2021
        Resolved
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        Resolved

        Please be noted that HDFC is running scam by letting employees collecting private data of every customer and then declining the application.
        I request to every citizen kindly quit using HDFC.

        Because of their pathetic services and response i had to transfer my loan too.
        Beware of these frauds please.
        Nov 3, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share Application no. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          J
          Jessy Dayal
          Oct 1, 2021
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          Address: Himayathnagar (Hyderabad)

          I'm Jessy prabhu dayal from Hyderabad (India). I'm disheartened to realize that my account balance in HDFC bank has been made to -2094/- rupees due to non maintenance of minimum balance. It is no longer my salary account presently as it was created by my previous company. Im just curious that how can bank charge for non maintenance of minimum balance, while RBI made it clear that no charges are to laid on customers for non maintenance for minimum balance.

          I strongly condemn this act and wanted an immediate action taken on the issue.

          Details

          Name: Jessy prabhu dayal

          Account number: [protected]
          IFSC : HDFC0000081
          Branch: Himayathnagar (Hyderabad)
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience. We have shared your details with the concerned team and our bank official will contact you on or before October 07, 2021.

          -Zubin
          HDFC Bank Customer Assistance
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            J
            Jarvis Ivan Rebello
            Oct 1, 2021
            Resolved
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            Resolved

            Hi,

            Rs. 9, 156.48/- got deducted from my HDFC Bank stating this narration ".DC INTL POS TXN MARKUP+ST[protected]MIR[protected]". I need more clarification in this regard.
            I had used Western Union to transfer some amount into my international account for which I have paid additional charges. I am confused as to why are additional charges being applied. Requesting you to guide me.

            Regards,
            Jarvis Rebello
            Nov 6, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 01, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              R
              rajeshindojin
              from Hyderabad, Andhra Pradesh
              Sep 30, 2021
              Resolved
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              Resolved

              Be careful with below contacts they will call you as Bank representatives and perform fraud transaction and you will loose all of your money.

              [protected] – Bilas Sarkar
              [protected] – Rajivranjan
              [protected] – Bihari
              [protected] – Sujan Clark
              Nov 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At the outset, we are indeed disappointed that you have received calls in the name of the Bank. We have taken up the matter for an appropriate review and wish to clarify that the number from which the call received at your end does not pertains to HDFC Bank. This call may have been made to you by a Third Party with a malicious intent and we request you not to respond to any such calls received by you. Having said this, we request you to visit the following URL for register your mobile number /e-mail id for stop receiving marketing offers calls. https://bit.ly/3oxCBcbcalltype=dnc. It takes approximately 7 days to be in effect across all products.

              -Zubin
              HDFC Bank Customer Assistance
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                B
                Baljit Kumar Daroch
                from Delhi, Delhi
                Sep 30, 2021
                Resolved
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                Resolved

                Address: Jalandhar

                Dear HDFC Team,

                As per telephonic conversation with HDFC customer care, they told me he will give 11% interest on my personal loan but now I will calculate the same they given 21%.

                Kindly do the needful, please revise my EMI.

                Regards
                Deepak Negi
                Nov 5, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 02, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  R
                  rajeshindojin
                  from Hyderabad, Andhra Pradesh
                  Sep 30, 2021
                  Resolved
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                  Resolved

                  Dear Team,

                  Could you please help me to get the NoC and CIBIL update. (Closure Letter)
                  I am struggling to get updates.

                  Card Number: [protected]
                  Name : K Rajesh Babu

                  I have settled the account last year and paid the total outstanding on 13th Sep 2021 (Please refer the attachment) but till now I didn't receive any NoC or CIBIL update.
                  Could you please help me with the update.

                  I went to Mysore branch and submitted the closure letter as well on 13th Sep 2021 but still no update on this.

                  I tried reaching to the number[protected] provided since 10 days but it never gets connected to customer executive.
                  it says: All our customer executives are busy with another call, please wait as we transfer your call.
                  and exactly after 5 minutes the call gets disconnected.
                  Oct 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Sep 30, 2021
                  Updated by rajeshindojin
                  I have sent mail to customer care no may times (more than 100 times) but no response.
                  Verified Support
                  Sep 30, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We observe that we have already responded to your mail id on September 30, 2021. For further clarification, we request you to revert to us to the mentioned email to enable us to review further. The reference number for this interaction is[protected].

                  -Zubin
                  HDFC Bank Customer Assistance.
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                    O
                    Om99518037
                    Sep 30, 2021
                    Resolved
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                    Resolved

                    My complaints are deleted by HDFC Bank.
                    Nov 4, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 30, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
                    'HBL=[protected]'

                    Above is the reference number. Please resolve ASAP.
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                      F
                      Fouziya Banu
                      Sep 30, 2021
                      Resolved
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                      Resolved

                      My Salary Account is debited with 1200. This is the third time I am facing this Issue. Since it's a Salary Account I don't want further charges and please resolve my issue.
                      I just missed one EMI and paying my dues on time or in advance
                      Nov 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 01, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        I
                        iblina
                        from Kolkata, West Bengal
                        Sep 30, 2021
                        Resolved
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                        Resolved

                        Address: Guwahati

                        I applied for a job the on 28th September, 2021. The consultant (who is claimed to be from the website Shine.com. Excecutive name: Mr. Raghav Malhotra, Phone number: +[protected], HDFC Bank) called me on 29th September that my resume got selected for the job. I was asked to give an aptitude test for the first round and telephonic interview, I cleared both the level and they told me that I got the job. But before that they asked to pay 1100/- as registration fee, and 4200/- for training charges, which they said is refundable. I received my training letter which was password password protected. And i got told to pay another 9000/- for medical checkup which is required before joining the job, for which I denied and said I don’t want the job and I want my refund of Rs.5300 which I paid earlier including the registration and training fee. I called them for the refund but they’re not responding my calls now. Hope you’ll help me out in this matter.
                        Their account no: [protected]
                        IFSC CODE: HDFC0009075
                        Their email ID: hr.[protected]@yahoo.com
                        Nov 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        HDFC Bank doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants/candidates and does not collect any fee/registration/recruitment charges, etc for referring and placing applicants/candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee/charges/payment to them.

                        -Anay
                        HDFC Bank Customer Assistance
                        Verified Support
                        Oct 04, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We would like to inform you that, the referred UPI transaction has been successfully processed at Bank's end.

                        However, due to technical reasons, it may take 2-3 working days for the payment settlement in your Beneficiary / Merchant Account or refund back to your account.

                        In case of no refund or Beneficiary / Merchant acceptance on payment within 3 working days, request to share beneficiary's latest bank account statement (statement with bank logo & account number) or Merchant confirmation stating non-receipt of the fund to assist you further.
                        -Zubin
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                          S
                          SharmaShab
                          Sep 29, 2021
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                          Hello,

                          I have to reset my net-banking pin. There are 2 options :

                          1) registered number + debit card — I can't use this because I don't have debit card currently.

                          2) registered number + e-mail : now the problem is 3 digit otp comes to the registered number but the email never arrives, I don't know why is it happening. I have tried multiple times.

                          Thanks & Regards,
                          Rishi Sharma,
                          Mob No. [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 02, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We request you to confirm the date when you have tried to check and assist you further.

                          -Zubin
                          HDFC Bank Customer Assistance
                          Oct 03, 2021
                          Updated by SharmaShab
                          Hello,

                          I am trying this since past month. Even I tried today[protected] also.

                          Thanks & Regards,
                          Rishi Sharma,
                          Mob No. [protected]

                          Hello,

                          I am trying this since one month, Even today[protected] also I tried.
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                            B
                            Bhargavi Padavala
                            Sep 29, 2021
                            Resolved
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                            Resolved

                            I have hdfc salary account and get personal loan from hdfc bank i paid every month emi 6700 but once i couldn't maintain balance in account and that time i was charged with overdue charge which is around 500. Now, after two months they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges
                            Nov 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 02, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Our sincere apologies for the inconvenience caused to you. Request you to write to us at https://bit.ly/3diUg0W mentioning the loan application & reference number TT[protected] to enable us to check and assist further.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              N
                              Nadwi Kalim
                              Sep 29, 2021
                              Resolved
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                              Resolved

                              Address: Raxaul

                              I had opened a savings account in HDFC in 2020, but due to the lockdown I did not receive the welcome kit as I was stuck in some other place. I have requested them to unhold account, and my KYC was done; But still it is not done yet.
                              Nov 4, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                M
                                Madheshwaran D
                                from Perambalur, Tamil Nadu
                                Sep 29, 2021
                                Resolved
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                                Resolved

                                I made a wrong payment to one HDFC account.Actually i made a transaction for paying my college fees.But it send into wrong account.kindly get me a refund.
                                Nov 2, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 30, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Zubin
                                HDFC Bank Customer Assistance
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                                  R
                                  rajmaths
                                  from Allahabad, Uttar Pradesh
                                  Sep 29, 2021
                                  Resolved
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                                  Resolved

                                  My name is Raj Kumar. I applied for a personal loan
                                  from HDFC bank. They rejected my file by stating that as per my
                                  CIBIL report. KCC Loan show in CIBIL Report but I never took KCC Loan. Also I have no any outstanding loan amount.
                                  Kindly investigate the case so that matter can be clarified
                                  Nov 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    O
                                    Om99518037
                                    Sep 29, 2021
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                                    I am manager at HDFC bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

                                    Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well responded .

                                    THereafter, a memorandum was sent through Email on 03 sept 21 by Cluster head Mr. Dhiraj Bhargav (Retail Branch Banking), informing regarding "action as per the conduct regulation of bank and also mentioned that authority would be justified in initiating appropriate action disciplinary action against me, for act of misconduct including disengagement of service from bank without prejudice which was instantly responded ".

                                    On receipt of such memorandum, I was shocked to the extent that became unconscious in the branch & fell down on the floor, after which he was taken to emergency ward of Triton Hospital and treated subsequently.

                                    Thereafter, I was working continuously and all of sudden received a mail from Branch Manager Himanshu chaudhary of termination letter dated 08 Sept 21, on the letter head of HDFC Bank Ltd., CC-31 Kalkaji, NEW Delhi purported to be signed by Circle head. No Hr has signed the letter.

                                    That without following disciplinary procedures and victimized due to Personal grudge( the same has been informed through numerous mails to all Higher authorities for urgent redressal) as annoyed with escalation of the grievances to higher authorities for redressal the Branch Manager Mr. Himanshu Chaudhary, Cluster Head Mr. Dhiraj Bhargav (Retail Branch Banking), Circle head

                                    Please help as BM is not allowing me to enter branch and work. No HR is replying although the issue is in there knowledge.

                                    BM is trying to finish my career and my salary has been stopped. Please take some action ASAP.

                                    Regards
                                    R singh
                                    Manager
                                    Hdfc bank
                                    Kalkaji nehru enclave branch 0271
                                    Delhi.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      O
                                      Om99518037
                                      Sep 29, 2021
                                      Resolved
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                                      Resolved

                                      I am Manager at HDFC Bank and was appointed by offer letter dated 09th January 2020 and as per communication joined the duty dated 09th March 2020 .

                                      Because of leaves during COVID show Cause notice 30 Aug 21 was sent through E mail by Mr. Dhiraj Bhargav, Cluster Head (Retail Branch Banking), dated threatening further necessary action, without prejudice, which was well responded .

                                      THereafter, a memorandum was sent through Email on 03 sept 21 by Cluster head Mr. Dhiraj Bhargav (Retail Branch Banking), informing regarding "action as per the conduct regulation of bank and also mentioned that authority would be justified in initiating appropriate action disciplinary action against me, for act of misconduct including disengagement of service from bank without prejudice which was instantly responded ".

                                      On receipt of such memorandum, I was shocked to the extent that became unconscious in the branch & fell down on the floor, after which he was taken to emergency ward of Triton Hospital and treated subsequently.

                                      Thereafter, I was working continuously and all of sudden received a mail from Branch Manager Himanshu chaudhary of termination letter dated 08 Sept 21, on the letter head of HDFC Bank Ltd., CC-31 Kalkaji, NEW Delhi purported to be signed by Circle head. No Hr has signed the letter.

                                      That without following disciplinary procedures and victimized due to Personal grudge( the same has been informed through numerous mails to all Higher authorities for urgent redressal) as annoyed with escalation of the grievances to higher authorities for redressal the Branch Manager Mr. Himanshu Chaudhary, Cluster Head Mr. Dhiraj Bhargav (Retail Branch Banking), Circle head

                                      Please help as BM is not allowing me to enter branch and work. No HR is replying although the issue is in there knowledge.

                                      BM is trying to finish my career and my salary has been stopped. Please take some action ASAP.

                                      Regards
                                      R singh
                                      Manager
                                      Hdfc bank
                                      Kalkaji nehru enclave branch 0271
                                      Delhi.
                                      Nov 5, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 01, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        M
                                        mahendranrvm
                                        Sep 29, 2021
                                        Resolved
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                                        Resolved

                                        Hi,

                                        I got HDFC Credit Card on 2012 and was using the card without any issue for 2 years and due to my job and financial issue I couldn't make the payment on time for some months and from collection department they contacted by March 2016 and informed my due was around Rs 44, 375 and they itself told we can go for settlement with payment of Rs 23, 100 in 2 installments and unaware of the cibil effects and future transactions I agreed for the settlement and paid the Settlement amount in 2 installments and got cleared of the HDFC payment.

                                        After that by June 2016 I opened HDFC Salary Account and was maintaining a good relationship with HDFC bank even I got couple of personal loan with them and was paying on time with no cheque/emi bounce.

                                        To keep all my transactions and billing in one umbrella I applied for HDFC credit card again stating my salary account relationship but it's not getting approved.

                                        Now I contacted the Debt Department of HDFC Credit Card and paid the balance waiver amount of Rs 21, 275 recently so my card can be out of Settlement done status and closed completely but even though my application was not getting approved.

                                        My cibil score was maintaining good above 780.
                                        Nov 5, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 30, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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