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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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H
Harshadkumar Joshi
May 17, 2021
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Address: SURAT

Wrost answer given by hdfc ltd representative he told me we are not give loan on proparty age above 21 . He tell me after giving me senction later . Very bad behaviur.
HDFC Bank customer support has been notified about the posted complaint.
I want to cancel my HDFC home loan[protected] which was approved but money didn't disbursed due to further approval of plot land. Hence I have applied loan in SBI and got approved. I have sent a mail to loan department but no response from them and no support from customer care of HDFC. So please help to cancel my loan in HDFC.
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    Rajput Ravi Singh
    May 17, 2021
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    Address: C6 702 Raunak City Kalyan West Thane, Maharashtra 421301

    There was an EMI of 6936 which got missed due to insufficient amount that too of a sudden ATM issuance charge was debited from bank hence balance got down.

    The missed EMI was paid with 200 extra cheque bounce charges and the same is confirmed by the receiver.

    Still.my funds are showing held..

    This is sad
    Ravi Singh
    A/c No : [protected]
    HDFC BANK

    Contact No [protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the account details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Rajput Ravi Singh's [Complaint's author] reply, May 18, 2021
    Done
    Rajput Ravi Singh's [Complaint's author] reply, May 18, 2021
    I don't see any reference no it's masked
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      R
      Ruchira Salvi
      May 16, 2021
      Resolved
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      Resolved

      Hi,

      I have applied for a Jumbo loan and the DD is sent on 29th April 2021 to me which is not yet delivered. Bank customer care has suggested me to contact courier company whos details are not available on google and i think it’s a fake courier company.

      HDFC Twitter team is not responding to my tweets while they are actively responding to other customers tweet.

      HDFC has already sent me a jumbo loan statement to pay the first EMI on 1st of June 2021 for the amount which is not redeemed by me yet.

      I have recorded calls and Twitter snap shots.

      I will not pay any EMI on 1st June as I have not received the amount.

      I will also file a legal complaint with a compensation for mental harassment and multiple follow ups.

      The HDFC bank has created a case ticket [protected]
      Aug 7, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We have reviewed your concerns and you may look forward to receive a response towards the same by May 26, 2021. The interaction reference number for the same[protected]. We seek your patience in the interim.

      -Nadia
      HDFC Bank Customer Assistance
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        nitikapr
        May 16, 2021
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        Hi hdfc team,

        I had purchased an item from flipkart on emi which was supposed to be no cost emi, i understand that the interest on emi was reduced by flipkart from the device price. But now in my e statement i could see that i have been charged with two components namely mer emi int nbr and finance charges. According to me it should have been only a single charge rather than two things.
        Please clarify!

        Thanks,
        Nitika Prasun
        HDFC Bank customer support has been notified about the posted complaint.
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          Hi Sir/Madam,

          I'm HDFC customer from past 9yrs, I have loan EMI Amt of Rs.8, 438/- and Rs.7, 833/- and the EMI due date is 7th of every month.
          In the month of March on 9th I was charged with Rs.649/- twice total of Rs.1298/- as OVERDUE LOAN charges.
          And on March 19th I was charged with Rs.236 same was charged again on 20th March with Rs.236 stating EMI RTN CHARGES.

          But on 7th March on my EMI due...
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          H
          Harishjain023
          from Noida, Uttar Pradesh
          May 16, 2021
          Resolved
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          Resolved

          I am a classic account holder with HDFC bank for many years and being classic customer there are many privileges associated e.g there are no cash deposit charges upto 2.5 Lacs.

          I had deposited cash of Rs.2.5 Lac in my account by myself visiting the branch near my home on 9th Dec 2020 and today I found that you have levied cash transaction charges of Rs.708 in my account on 15th Dec 2020.

          These are absolutely baseless charges as I had validated at the branch that there would not be any charges being classic customer if I deposit cash upto 2.5 Lacs per month ; can you please investigate urgently and refund the amount of Rs.708 back to my HDFC account # 14711xxxxx4777 (Harish Jain / Kusum Jain)
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          May 16, 2021
          Updated by Harishjain023
          HDFC Customer Support Complaint No. 'HBL=[protected]' dated 16th May 2021
          HDFC Grievance Redressal complaint No. 'HBL=[protected]' dated 16th May 2021
          Verified Support
          May 18, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Apologies for the inconvenience faced We understand that you have also raised your concerns at ESCALATION - EMT vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before May 21, 2021.

          Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

          -Zubin
          HDFC Bank Customer Assistance
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            S
            Surajhada
            May 16, 2021
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            I've been charged Rs 118 twice in a day without any permission or notifications
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mahasweta Chakraborti
              May 15, 2021
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              Resolved

              Address: UN Brahmachari Road, Kolkata, West Bengal.

              Hello,

              I am Mahasweta Chakraborti. I have my salary account with HDFC Bank, Branch- UN Bramhachari Road. I have an auto-payment registration of Bajaj Finance related to this bank.

              This month prior to the date of deduction, my account had insufficient balance for which the transfer bounced. I was charged a debit return charge of Rs. 590. After making all payments, I called to clarify from the bank about the charges. And they said it is due to the bouncing of my auto-payment.

              However throughout the same month, I was charged thrice for the same reason. Rs. 590+ Rs 590 + Rs. 150.13.

              At last, HDFC again deducted the last sum of money that I kept in the account and made it zero balance so that they can fraudulently charge me again.

              The customer support is of no help, nobody responds to email or picks up the call. I was wrongly charged again and again for the same reason without prior notification.

              For treating the customers like this, people are no longer trusting private banks. I am not the forst customer to face similar problems from HDFC Bank. Please help me resolve this issue.

              HDFC must pay for being so fraudulent. I must be returned my money that I was wrongly and repeatedly charged for. It is the bank's duty to communicate to the customers before any deductions at all. They can't cheat us like this. This issue must be resolved. Please help me so that HDFC bank pays me back and stops this fraudulent activity time and again.

              This is a trying time for the entire nation. And then there are these banks who do not leave an opportunity to cheat their customers.
              Aug 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              May 18, 2021
              HDFC Bank Customer Care's response
              Dear Customer

              We have shared your comments with the concerned team and our bank official will get in touch with you by May 21, 2021. We request your patience in the interim.

              -Anay
              HDFC Bank Customer Assistance
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                S
                Sriv_Aastha
                May 15, 2021
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                Hi,
                I have salary account with HDFC Bank. I have started with SIP in mutual Funds and I have been charged ach debit return charges of Rs 392 and Rs 590 in May 2021.

                Kindly help me to resolve this also request you to help to get my money refund as it’s very high charge for a middle class person.

                Thank You.

                Regards
                Aastha
                IFSC code- HDFC0000678
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  P
                  Prashanthsnkrn
                  May 15, 2021
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                  Hi,

                  I had opted for SmartEmi on my hdfc credit card for a certain amount. Got a call automatically from HDFC saying I can upgrade it to a larger amount to cover the following months bill as well. I repeatedly checked if anything needs to be done from me for which the executive said no, nothing needs to be done.
                  Now when I check my account, there are 2 loans running! And I'm being told to pre-close the previous one even though I was told the same one is upgraded.
                  I repeat, when asked if theres something to be done by me, the executive said I dont have to do anything. WAS NOT informed of pre-closure formalities.
                  HDFC Bank customer support has been notified about the posted complaint.
                  May 15, 2021
                  Updated by Prashanthsnkrn
                  Will share more details once a response from HDFC is received
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                    S
                    Sumeet Raikar
                    May 15, 2021
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                    Address: #123 opp grand super mart Munnekolala marathahalli post bangalore 560037
                    Website: Mi revenue through GEFU

                    From my account 200 got debited without any reason and amount show -684
                    And Amount on hold -884
                    Pls refund my funds soon
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      SakaarAttrey
                      May 14, 2021
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                      HDFC Bank Aggregator emi offus

                      I paid for my order on Flipkart on the 4th of MAy 2021 through HDFC easy EMI millennium card.

                      The amount of order was 16, 592/-

                      They automatically returned my amount for 16, 592/- after 9 days of transaction under the name of "Aggregator EMI offus" - created a loan for 20% per annum with extra rs. 99/-

                      Now, this is PURE HARASSMENT. They created this loan amount without my consent. they have been...
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                      S
                      Shashiraj P Shetty
                      from Bengaluru, Karnataka
                      May 14, 2021
                      Resolved
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                      Resolved

                      I am getting unwanted calls from HDFC Bank asking if I need personal loan. In a week, I get at least 4-5 calls from different numbers. I've blocked those numbers and complained to HDFC Bank as well. But they don't seem to address this issue at their end. They are asking me to lodge a complaint myself. Why don't they take ownership to resolve this issue themselves?
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance.
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                        K
                        Kasbhayt
                        May 13, 2021
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                        Address: Vasai

                        My acc is in hold 18700
                        And even it was in -27000
                        Pls refund my funds soon
                        HDFC Bank customer support has been notified about the posted complaint.
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                          raju amrut patil
                          May 13, 2021
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                          Address: Pune

                          Sms charge 17.70 service needs to be disable.
                          I do not want to enable this service as it charges me.
                          Kindly disable this service asap.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            tp ranjit
                            May 13, 2021
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                            Resolved

                            Address: Ahmednagar

                            HDFC bank charged me for issuing the debit card, without informing me.
                            Also, they are charging me every quarter for SMS alerts, which I have not requested for.
                            And there is no intimation from hdfc bank.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Ranjit,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              sunilsm
                              May 13, 2021
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                              Address: bangalor

                              Dear sir, madam
                              power bank application is totally fraud and this makes lots of money with poor people, we have invested money in this application by your payumoney we didn't know this will happen so you people please help me refund my invested money I hope you people wouldn't cheat me thank you..!
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Deepika Pagidipalli
                                May 13, 2021
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                                Address: Bangalore

                                UPDATE: Your money transfer of INR 83, 000.00 on 10-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                                Amount is debited from my account still did not receive the amount to beneficiary account or to the the debited account. It is been 4 days now. Tried calling customer care several times but did not get connected.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sudip Mp
                                  from BANGALORE, Karnataka
                                  May 13, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bangalore.

                                  Loan number[protected]

                                  I have tried hard to pay my EMI on time, but I am not able to because of the change of salary account . I have tried multiple times hdfc team to change the bank for automatic deduction but for that they are asking me to go to main office in Karnataka, which is not possible for me at present as it is very far.

                                  I have tried to pay through online but there I am getting error that your account id is wrong. How I pay now ? Delay is happening and hdfc team is calling me to pay extra charge ...

                                  The extra charge that is being asked from me for late charge should be cleared...and provide me change my account for automatic debit ...I cannot pay extra charge because you do not have system to change bank.

                                  Name - Jomey
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 15, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We have shared the details of your query with the concerned team who would get in touch with you by[protected]. We request your patience and support in the interim.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Aditya856
                                    May 12, 2021
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                                    I got the message from HDFC bank that money is reversed to my bank account, but it is not reversed when I check my account statement.
                                    The money is around 85000.
                                    HDFC Bank customer support has been notified about the posted complaint.
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