Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 247

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mahasweta Chakraborti
May 15, 2021
Resolved
Report
Copy
Resolved

Address: UN Brahmachari Road, Kolkata, West Bengal.

Hello,

I am Mahasweta Chakraborti. I have my salary account with HDFC Bank, Branch- UN Bramhachari Road. I have an auto-payment registration of Bajaj Finance related to this bank.

This month prior to the date of deduction, my account had insufficient balance for which the transfer bounced. I was charged a debit return charge of Rs. 590. After making all payments, I called to clarify from the bank about the charges. And they said it is due to the bouncing of my auto-payment.

However throughout the same month, I was charged thrice for the same reason. Rs. 590+ Rs 590 + Rs. 150.13.

At last, HDFC again deducted the last sum of money that I kept in the account and made it zero balance so that they can fraudulently charge me again.

The customer support is of no help, nobody responds to email or picks up the call. I was wrongly charged again and again for the same reason without prior notification.

For treating the customers like this, people are no longer trusting private banks. I am not the forst customer to face similar problems from HDFC Bank. Please help me resolve this issue.

HDFC must pay for being so fraudulent. I must be returned my money that I was wrongly and repeatedly charged for. It is the bank's duty to communicate to the customers before any deductions at all. They can't cheat us like this. This issue must be resolved. Please help me so that HDFC bank pays me back and stops this fraudulent activity time and again.

This is a trying time for the entire nation. And then there are these banks who do not leave an opportunity to cheat their customers.
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 18, 2021
HDFC Bank Customer Care's response
Dear Customer

We have shared your comments with the concerned team and our bank official will get in touch with you by May 21, 2021. We request your patience in the interim.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sriv_Aastha
    May 15, 2021
    Report
    Copy

    Hi,
    I have salary account with HDFC Bank. I have started with SIP in mutual Funds and I have been charged ach debit return charges of Rs 392 and Rs 590 in May 2021.

    Kindly help me to resolve this also request you to help to get my money refund as it’s very high charge for a middle class person.

    Thank You.

    Regards
    Aastha
    IFSC code- HDFC0000678
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prashanthsnkrn
      May 15, 2021
      Report
      Copy

      Hi,

      I had opted for SmartEmi on my hdfc credit card for a certain amount. Got a call automatically from HDFC saying I can upgrade it to a larger amount to cover the following months bill as well. I repeatedly checked if anything needs to be done from me for which the executive said no, nothing needs to be done.
      Now when I check my account, there are 2 loans running! And I'm being told to pre-close the previous one even though I was told the same one is upgraded.
      I repeat, when asked if theres something to be done by me, the executive said I dont have to do anything. WAS NOT informed of pre-closure formalities.
      HDFC Bank customer support has been notified about the posted complaint.
      May 15, 2021
      Updated by Prashanthsnkrn
      Will share more details once a response from HDFC is received
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sumeet Raikar
        May 15, 2021
        Report
        Copy

        Address: #123 opp grand super mart Munnekolala marathahalli post bangalore 560037
        Website: Mi revenue through GEFU

        From my account 200 got debited without any reason and amount show -684
        And Amount on hold -884
        Pls refund my funds soon
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SakaarAttrey
          May 14, 2021
          Report
          Copy

          HDFC Bank Aggregator emi offus

          I paid for my order on Flipkart on the 4th of MAy 2021 through HDFC easy EMI millennium card.

          The amount of order was 16, 592/-

          They automatically returned my amount for 16, 592/- after 9 days of transaction under the name of "Aggregator EMI offus" - created a loan for 20% per annum with extra rs. 99/-

          Now, this is PURE HARASSMENT. They created this loan amount without my consent. they have been...
          Helpful
          1 other people found this review helpful
          1 found this helpful
          1 Comment
          Report
          Copy
          S
          Shashiraj P Shetty
          from Bengaluru, Karnataka
          May 14, 2021
          Resolved
          Report
          Copy
          Resolved

          I am getting unwanted calls from HDFC Bank asking if I need personal loan. In a week, I get at least 4-5 calls from different numbers. I've blocked those numbers and complained to HDFC Bank as well. But they don't seem to address this issue at their end. They are asking me to lodge a complaint myself. Why don't they take ownership to resolve this issue themselves?
          Aug 13, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 15, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kasbhayt
            May 13, 2021
            Report
            Copy

            Address: Vasai

            My acc is in hold 18700
            And even it was in -27000
            Pls refund my funds soon
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              raju amrut patil
              May 13, 2021
              Report
              Copy

              Address: Pune

              Sms charge 17.70 service needs to be disable.
              I do not want to enable this service as it charges me.
              Kindly disable this service asap.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                tp ranjit
                May 13, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: Ahmednagar

                HDFC bank charged me for issuing the debit card, without informing me.
                Also, they are charging me every quarter for SMS alerts, which I have not requested for.
                And there is no intimation from hdfc bank.
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Ranjit,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sunilsm
                  May 13, 2021
                  Report
                  Copy

                  Address: bangalor

                  Dear sir, madam
                  power bank application is totally fraud and this makes lots of money with poor people, we have invested money in this application by your payumoney we didn't know this will happen so you people please help me refund my invested money I hope you people wouldn't cheat me thank you..!
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deepika Pagidipalli
                    May 13, 2021
                    Report
                    Copy

                    Address: Bangalore

                    UPDATE: Your money transfer of INR 83, 000.00 on 10-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                    Amount is debited from my account still did not receive the amount to beneficiary account or to the the debited account. It is been 4 days now. Tried calling customer care several times but did not get connected.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sudip Mp
                      from BANGALORE, Karnataka
                      May 13, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Bangalore.

                      Loan number[protected]

                      I have tried hard to pay my EMI on time, but I am not able to because of the change of salary account . I have tried multiple times hdfc team to change the bank for automatic deduction but for that they are asking me to go to main office in Karnataka, which is not possible for me at present as it is very far.

                      I have tried to pay through online but there I am getting error that your account id is wrong. How I pay now ? Delay is happening and hdfc team is calling me to pay extra charge ...

                      The extra charge that is being asked from me for late charge should be cleared...and provide me change my account for automatic debit ...I cannot pay extra charge because you do not have system to change bank.

                      Name - Jomey
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 15, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We have shared the details of your query with the concerned team who would get in touch with you by[protected]. We request your patience and support in the interim.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aditya856
                        May 12, 2021
                        Report
                        Copy

                        I got the message from HDFC bank that money is reversed to my bank account, but it is not reversed when I check my account statement.
                        The money is around 85000.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Roni Rock
                          May 12, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          This hdfc agent sell me a hdfc policy as i get bonus for my two wheelers emi.
                          Even he cheated my all friends. Even that cheater didn’t put my original mail id so I didn’t get any paper.
                          Kindly look into it get this bastard Blacklist.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Paryanya
                            from Bankura, West Bengal
                            May 12, 2021
                            Report
                            Copy

                            Address: HDFC New Alipore Branch (Branch Code - 40), KOLKATA, West Bengal

                            I had opened a joint savings account with my wife, in HDFC Bank New Alipore Branch in Kolkata in February 2019.
                            Till now I have not received the welcome kit although the Net Banking is working. I do not have any welcome letter, DEBIT Card or Cheque Book of the aforesaid account as the same has not been delivered to me after several requests to the concerning people of HDFC New Alipore Branch (Branch Code - 40) of Kolkata. Please help and get my welcome kit delivered which is pending for more than 2 years.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear team it has been 43 days since my complaint...Nothing moved so far...!!!
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              May 12, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: LB Nagar X Road, Hyderabad

                              On[protected], bank has debited Rs.177/- from my sb account even after maintaining monthly average balance Rs.10, 000 in my sb account as per hdfc stating that they have charged for non maintaning of minimum balance.I've tried to contact customer care through phone but after some process on IVRS call gets automatically disconnected stating there is an error. How can they charge even after maintaining the minimum balance? And as per RBI they have to intimate to customer in advance before and after imposing penalty.i Didn't received any sms or communication regarding the penalty.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 15, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rrewati
                                from Port Blair, Andaman and Nicobar Islands
                                May 12, 2021
                                Report
                                Copy

                                Address: Ranchi, Jharkhand, India

                                We have an current account no [protected] with HDFC Ranchi branch which is blocked since a long time. We have contacted to Mr. Shashi Ranjan (Relationship Manager) who told to submit Form 20A to un locked the account. We have given hom the related form but still account is un operating.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shubhamraj1199
                                  May 12, 2021
                                  Report
                                  Copy

                                  Hi all,
                                  i need to know why my amount debited if it is a salary account it is showing that 589 will be shared for this I need to know why it is happening as it was not mentation in any classes
                                  help me with this I also try to connect you but as your number did not allows as to contact
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vinaya Kanniyappan
                                    May 12, 2021
                                    Report
                                    Copy

                                    Hi, I have a problem with HDFC credit cards, they put monthly late charges for GST. Now my unbilled amount is Rs.2370. i can't pay that amount.
                                    always they put late charges to my credit card. i didt swipe that card for my purpose. last month i take Rs.50500 for the credit card the same as paid before my due date. but still outstanding amount showing Rs.2370.
                                    This issue affects my family and my health. kindly waive off the RS.2370 and close my credit card. i can't pay even one rupee unnecessarily. If you do not waive off the amount, I will need to take legal action to HDFC bank.
                                    without the use of a credit card your side always puts late charges on my credit card. kindly waive off the amount and close my credit card within this month. Hereafter also you side not take action means i definitely go legal.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I recharged my fastag on 6th march account via HDFC BANK for sbi fastag recharge of amount of 250/- and no transaction got credited to the Fastag account whereas HDFC BANK has given the UTR no. for the same transaction with the message of transaction Successful.
                                      I want the refund of the debited amount which has got not credited to fastag account.HDFC Bank and SBI fast tag both are playing game with Customer.
                                      Every time i got...
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy