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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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D
dipty behera
May 11, 2021
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Why did you charge ACH debit return charges

Address: Bangalore,mathikere

From my account suddenly I saw that some amount that is Rs 590 got deducted and it's showing ACH return charges .why they charged ?? Can you resolve it please....
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Sanjana111
May 11, 2021
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Amazon cancelled my order, i got a msg from hdfc that

Ur transaction on HDFC Bank DEBIT/ATM Card ending 1906 for Rs. 29999.00 has been credited/reversed by AMAZON on [***]:06:08:38

I checked the online statement and it is not credited into my account.
When will the amount get reflected in my account?
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
This is my reference number :[protected].

But when I fill the form in above mentioned link I get "Please enter valid reference number"
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    K
    k.chetan
    May 10, 2021
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    Dear Concern,
    please note my account have been charged regularly for almost 1500 rs per month without my information .
    please note below points :-
    .my account was salaried account and i am customer of HDFC from last 10 years why my account has been changed to saving account and with whom permission could you please do vise versa ?????
    .during this covid time middle class family are fighting for survival and HDFC is enjoying with unwanted deduction .
    .please advise if does i have approved to covert my account into saving account and have given rights to deduct charges although i am getting salary in same account .
    .i am having account in 5 different bank i have never faced such issue ..kindly refund all money
    kindly refund my all money ASAP being a loyel customer i request...
    thanks
    Customer ID :[protected]
    Name :-Kumar chetan
    Phone Number :-:-91-[protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      k.chetan
      May 10, 2021
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      Resolved

      Dear Concern,
      please note my account have been charged regularly for almost 1500 rs per month without my information .
      please note below points :-
      .my account was salaried account and i am customer of HDFC from last 10 years why my account has been changed to saving account and with whom permission could you please do vise versa ?????
      .during this covid time middle class family are fighting for survival and HDFC is enjoying with unwanted deduction .
      .please advise if does i have approved to covert my account into saving account and have given rights to deduct charges although i am getting salary in same account .
      .i am having account in 5 different bank i have never faced such issue ..kindly refund all money
      kindly refund my all money ASAP being a loyel customer i request...
      thaks
      Aug 8, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      May 11, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        C
        Camanish1211
        May 10, 2021
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        I am using HDFC Bank for 8 years and for some reason My fund transfer is not working. Showing a message that I just registered for Fund transfer transaction. However I am registered years before.
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        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          S
          srjadole
          May 10, 2021
          Resolved
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          Resolved

          Address: Ghoti budruk, Igatpuri, Nasshik

          I made a transaction of 62, 565.00/- in lenovo.com on 7th April 2021 using my hdfc debit card. The offer states that customer will get maximum cashback up to Rs.5000 of 10% whichever is lower on order value above Rs.40, 000 and the offer period is 1st April to 15th April.
          I am supposed to get 10% cashback (Rs.5000 approx. With in 30 days as mentioned). But I have not received any cashback yet.

          Below is the transaction details from my bank statement

          Narration : POS 6521XXXXXX1335 NET DISTRIBUTION
          Chq./Ref No. :[protected]
          Date : 07/04/2021
          Amount : Rs.62, 565
          Aug 8, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          May 12, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

          -Nadia
          HDFC Bank Customer Assistance
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            S
            Simran Gagnani
            May 10, 2021
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            Resolved

            Address: Bangalore, HRBR LAYOUT BRANCH.

            I had my account blocked due to fraudulent activity. I made a complaint on cyber crime portal and got my complain number, went to the bank, wrote a letter and filled the form to get my account unblocked.

            I received a new debit card and later it’s pin. I can’t use the debit card at all because online transactions are not available and locked. For this I have to use net banking to unblock (for which I had already filled form).

            Went to bank again because customer service kept saying there’s nothing they can do and I have to go to the bank MIND YOU ALL OF THIS DURING LOCKDOWN! I have zero access to my money and can’t make any transaction and as for my fraud activity complaint? Got rejected without notifying me about the reason! Went through customer care again after rounds and rounds of calling and finally someone answered why and they were wrong. The option I chose in that transaction disputes form was correct (I chose the option “I ordered goods online, the same were to be delivered by———— but I never received the same”)

            Got a call back from the team, who assured me she will give me an update in 24 hours, I asked for her contact number for back up, that number doesn’t work and she didn’t get back to me.

            As for my net banking, on the advise of the customer executive, made my way to the bank again. AGAIN FILLED OUT THE SAME FORM! She said It would be activated in 7 days.
            It’s 15 days now. My credit card payment is due! I don’t wanna have to pay the late fee.

            This is so frustrating!!

            I tried to visit the bank again today and it was closed.

            This is absolutely ridiculous and the worst service ever. I’m changing my banking service.

            Please please please grant me back access to my money! I neeed to make my payment!

            I’ve maintained a great cibil score so far and I don’t want it affected!

            It’s been over a month since I had access to my money or used it.

            Please for gods sake! RESOLVE THIS DAMN ISSUE!!!)

            I don’t have a relationship manager and I’m tired o[censored]sing customer care for this.
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance.
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              Abhishek Upadhyay 008
              May 10, 2021
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              Hi team,

              I am unable to do any transactions using upi id which is linked to my no:[protected].

              Customer id:[protected]

              Please help me getting my upi id unblock.
              Let me know if you need any more information.

              Email:abhishek.[protected]@gmail.com
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              HDFC Bank customer support has been notified about the posted complaint.
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                K
                Kanav Paba
                May 10, 2021
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                Ur transaction on HDFC Bank DEBIT/ATM Card ending 3177 for Rs. 4499.00 has been credited/reversed by AMAZON on[protected]:11:02:32. I recieved this message from the bank after i cancelled my order on amazon. Its been 3 days since i haven't got any amount in my bank.
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  A
                  Anubh4b
                  May 9, 2021
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                  Address: Gushkara, purba bardhaman, pin 713128

                  My name is Ankur gupta. I have two account on HDFC Bank. One account is inactive many days. My current account number is [protected]. I call customer care many times and I submitted all kyc documents on branch 2 months ago. But still now not open my account. I have some balance on this account, I can't transfer this amount. Please help
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                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    Jai Dattani
                    May 9, 2021
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                    Address: Cyber City Branch

                    Amount 29.50 has been deducted with the description NWD DECCHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      R
                      Rajeshwar Waingankar
                      May 9, 2021
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                      I have been also deducted with 199 from my hdfc bank credit card to Amazon 1258399.Looking for the resolution. THE AMOUNT HAS GOT DEDUCTED 2 TIMES FROM LAST MONTHS EVERY ON 09TH DATE
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        saranya369
                        May 8, 2021
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                        Deduction of Amount on Amb Chrg Incl Gst

                        Hello,
                        My concern is regarding deduction of amount on AMB CHRG INCL GST FOR APR2021. I have maintained minimum balance still they have deducted amount on may 7th. My customer ID is[protected]....
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                        D
                        May 8, 2021
                        Jan 24, 2023
                        This thread was updated on Jan 24, 2023
                        Resolved
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                        Resolved

                        Food card is not working

                        I am working in cognizant and I am having HDFC Bank food card and is not working. when I swipe for transaction it will prompt PIN But i dont have PIN. So, i am trying to apply new food card But unable to register for new food card. No proper customer care number or channel to escalate this issue....
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                        Premander Singh
                        May 8, 2021
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                        Resolved

                        Address: hdfc bank,botanical garden ,hyderabad

                        My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account.the balabce in my account is -1459 .i dont even use the account .i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 10, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          S
                          Sathish Kumar Ausali
                          from Sangareddy, Telangana, Andhra Pradesh
                          May 8, 2021
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                          Address: [email protected]

                          I have opened salary account in my first company but I haven't used it as it was delayed to open account so I have submitted another bank account for salary account. Later on salary account in hdfc converted to savings. As I am not using hdfc account I have been getting messages for negative balance. I tried to contact customer care, they asked me to contact home branch. Due to covid lockdown i could not go to home branch which is in Chennai and I live in Telangana. Now negative balance is 2800, I want to close my account but they are asking me pay negative balance first.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Asim Saeed
                            May 8, 2021
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                            HDFC Bank unable to transfer money through IMPS

                            Address: E-1/57, ARERA COLONY, SCHEME OF CAPITAL PROJECT, BHOPAL, MADHYA PRADESH 462016

                            My account number : [protected]
                            Three months before I have opened new savings account in HDFC bank.
                            Unable to transfer money from HDFC to other account using IMPS.
                            My money has been blocked not able to do anything.
                            Tried calling customer care many times, all they are telling is everything from their side is fine .
                            Even wrote multiple mails
                            Not statisfied with the customer support at all.
                            br...
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                            Electrical Capsule
                            May 8, 2021
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                            My salary account (In hdfc bank) was created by my Institute, IIMT COLLEGE, GREATER NOIDA last year in the month of 11 March, 2020.Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and ask him to close my account as i did not want to use the account and they did say that you have to visit the branch for closing your account but due to this covid-19 situation I was unable to visit the branch. Today I logged into my account for some reason and i see that i have rs -3422 in my account. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer.

                            Customer name: Dharmendra Kumar Sharma
                            Account no. : [protected]
                            Branch : Ansals arcade, Sector 18 Noida
                            Mobile no: [protected]

                            Attachment : screenshot of account
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                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Sonappa kube
                              May 8, 2021
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                              Address: Sadguru nagar bhosari pune

                              The hdfc bank has put a hold on my funds of rupees 1700/- as mi revenue hold through gefu, ac number is
                              Name : sonappa subhash kube
                              Customer Id[protected]
                              Account no : [protected]
                              Ifsc: hdfc0000437
                              Branch: pimpri bhosari pune 411017
                              The customer service is not able to give any info on this.
                              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Nalini Vinodini
                                May 8, 2021
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                                I have HDFV salary account and got personal loan from hdfc bank.I have to pay every month emi 11023 but once i coudn't maintain balance in account by that deducted day morning but on the same day I deposited the required EMI amount by 11:00 am.Eventhough i was charged with overdue charge which is around 649. Now, after a month they charged me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                                And How can they charge overdue amount eventhough I arranged to maintain the balance by the deducted day morning 11:00 am.Atleast they should have to check for the EMI amount till the End of the day.
                                It's a very bad Experience which made me to regret to do not take loan in HDFC again.
                                HDFC Bank customer support has been notified about the posted complaint.
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