Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
Resolved
18420
Unresolved
14525
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 248

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
B Preety Raju
May 12, 2021
Report
Copy

Address: Hdfc bank Bangalore

My resignation is accepted on 11Jan 2020 and till now I have not received my relieving letter, after multiple mails also no response from Exit team nor from senior management. Because of not receiving relieving letter I have lost 3 job opportunities. Kindly help on priority
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rishi2202
    May 12, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Udyog Vihar phase 4 gurgaon

    Hi Sir/Mam,

    Kindly let me know what is ACH debit charges in HDFC shaving account this is my second or third time this going to happen of Rs 590/- auto debit why this kind of deduction

    Kindly give the reason for the same
    Also request you to help to get my money refund as it’s very high charge for a middle class person

    Regards
    Rishabh
    Ac. [protected]
    IFSC code. HDFC0000485
    Aug 11, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We have shared your comments with the concerned team and our bank official will get in touch with you at the earliest May 17, 2021. We request your patience in the interim.

    -Nadia
    HDFC Bank Customer Assistance.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      srinivas.suryapelli
      from Hyderabad, Telangana
      May 11, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: HNO.30-1/1A, PANDU BASTI, SAIBABANAGAR JEEDIMETLA

      The hdfc bank has put a hold on my funds of rupees 5338/- as mi revenue hold through gefu, ac number is
      Account number: 5010*8318
      Ifsc: HDFC0003860
      Plz released my fund as soon as possible.today
      Aug 8, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Srinivas,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rajesh10cmplnts
        May 11, 2021
        Report
        Copy

        Website: Hdfclife.com

        Hi, 27 march 2021 i received a call from Sowmya HDFC Life Tnagar branch, Chennai and she explained me about the policy as below,
        1. Pay premium for 7yrs and 10 th year i will get double the amount
        Other benefits:
        1. Health card for 5 persons
        2. 1gm gold coin every year
        3. No cost emi on premium

        I have taken the policy on 27th march 2021. I have not received any of the other benefits mentioned above. I already wrote a complaint to [protected]@hdfclife.com but no response.

        I feeel like i am cheated.i want to cancel the policy and money back.Kindly help
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Senthilkumar Rajendran
          May 11, 2021
          Resolved
          Report
          Copy
          Resolved

          Dear Sir / Madam,

          I have done the IMPS of Rs.100/- fund transferred to my beneficiary account on[protected]. But the transaction was declined as timed out due to technical reason from Bank end. Till date, neither my beneficiary or myself not received fund. For your reference, the sms which I received from bank displayed as below;

          UPDATE: Your money transfer of INR 100.00 on 03-05-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

          Please check and reverse the my fund at the earliest.
          May 20, 2021
          Complaint marked as Resolved 
          Fund credited to my beneficiary.
          HDFC Bank customer support has been notified about the posted complaint.
          Dear HDFC Bank,

          I raised the compliant about fund transfer issue. Still there is no proper response from you. Is this way to treat your customer???
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            siva rajendran
            May 11, 2021
            Resolved
            Report
            Copy
            Resolved

            Online tax payment website is not showing HDFC Banking(netbanking, UPI ) therefore not able to pay the tax online.
            Is there a problem with HDFC online banking facility in parivahan website?
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              dipty behera
              May 11, 2021
              Report
              Copy

              Why did you charge ACH debit return charges

              Address: Bangalore,mathikere

              From my account suddenly I saw that some amount that is Rs 590 got deducted and it's showing ACH return charges .why they charged ?? Can you resolve it please....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              S
              Sanjana111
              May 11, 2021
              Report
              Copy

              Amazon cancelled my order, i got a msg from hdfc that

              Ur transaction on HDFC Bank DEBIT/ATM Card ending 1906 for Rs. 29999.00 has been credited/reversed by AMAZON on [***]:06:08:38

              I checked the online statement and it is not credited into my account.
              When will the amount get reflected in my account?
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              This is my reference number :[protected].

              But when I fill the form in above mentioned link I get "Please enter valid reference number"
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                k.chetan
                May 10, 2021
                Report
                Copy

                Dear Concern,
                please note my account have been charged regularly for almost 1500 rs per month without my information .
                please note below points :-
                .my account was salaried account and i am customer of HDFC from last 10 years why my account has been changed to saving account and with whom permission could you please do vise versa ?????
                .during this covid time middle class family are fighting for survival and HDFC is enjoying with unwanted deduction .
                .please advise if does i have approved to covert my account into saving account and have given rights to deduct charges although i am getting salary in same account .
                .i am having account in 5 different bank i have never faced such issue ..kindly refund all money
                kindly refund my all money ASAP being a loyel customer i request...
                thanks
                Customer ID :[protected]
                Name :-Kumar chetan
                Phone Number :-:-91-[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  k.chetan
                  May 10, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear Concern,
                  please note my account have been charged regularly for almost 1500 rs per month without my information .
                  please note below points :-
                  .my account was salaried account and i am customer of HDFC from last 10 years why my account has been changed to saving account and with whom permission could you please do vise versa ?????
                  .during this covid time middle class family are fighting for survival and HDFC is enjoying with unwanted deduction .
                  .please advise if does i have approved to covert my account into saving account and have given rights to deduct charges although i am getting salary in same account .
                  .i am having account in 5 different bank i have never faced such issue ..kindly refund all money
                  kindly refund my all money ASAP being a loyel customer i request...
                  thaks
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 11, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Camanish1211
                    May 10, 2021
                    Report
                    Copy

                    I am using HDFC Bank for 8 years and for some reason My fund transfer is not working. Showing a message that I just registered for Fund transfer transaction. However I am registered years before.
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the transaction details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      srjadole
                      May 10, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Ghoti budruk, Igatpuri, Nasshik

                      I made a transaction of 62, 565.00/- in lenovo.com on 7th April 2021 using my hdfc debit card. The offer states that customer will get maximum cashback up to Rs.5000 of 10% whichever is lower on order value above Rs.40, 000 and the offer period is 1st April to 15th April.
                      I am supposed to get 10% cashback (Rs.5000 approx. With in 30 days as mentioned). But I have not received any cashback yet.

                      Below is the transaction details from my bank statement

                      Narration : POS 6521XXXXXX1335 NET DISTRIBUTION
                      Chq./Ref No. :[protected]
                      Date : 07/04/2021
                      Amount : Rs.62, 565
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 12, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for connecting with us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to submit the details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Nadia
                      HDFC Bank Customer Assistance
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Simran Gagnani
                        May 10, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bangalore, HRBR LAYOUT BRANCH.

                        I had my account blocked due to fraudulent activity. I made a complaint on cyber crime portal and got my complain number, went to the bank, wrote a letter and filled the form to get my account unblocked.

                        I received a new debit card and later it’s pin. I can’t use the debit card at all because online transactions are not available and locked. For this I have to use net banking to unblock (for which I had already filled form).

                        Went to bank again because customer service kept saying there’s nothing they can do and I have to go to the bank MIND YOU ALL OF THIS DURING LOCKDOWN! I have zero access to my money and can’t make any transaction and as for my fraud activity complaint? Got rejected without notifying me about the reason! Went through customer care again after rounds and rounds of calling and finally someone answered why and they were wrong. The option I chose in that transaction disputes form was correct (I chose the option “I ordered goods online, the same were to be delivered by———— but I never received the same”)

                        Got a call back from the team, who assured me she will give me an update in 24 hours, I asked for her contact number for back up, that number doesn’t work and she didn’t get back to me.

                        As for my net banking, on the advise of the customer executive, made my way to the bank again. AGAIN FILLED OUT THE SAME FORM! She said It would be activated in 7 days.
                        It’s 15 days now. My credit card payment is due! I don’t wanna have to pay the late fee.

                        This is so frustrating!!

                        I tried to visit the bank again today and it was closed.

                        This is absolutely ridiculous and the worst service ever. I’m changing my banking service.

                        Please please please grant me back access to my money! I neeed to make my payment!

                        I’ve maintained a great cibil score so far and I don’t want it affected!

                        It’s been over a month since I had access to my money or used it.

                        Please for gods sake! RESOLVE THIS DAMN ISSUE!!!)

                        I don’t have a relationship manager and I’m tired o[censored]sing customer care for this.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 10, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abhishek Upadhyay 008
                          May 10, 2021
                          Report
                          Copy

                          Hi team,

                          I am unable to do any transactions using upi id which is linked to my no:[protected].

                          Customer id:[protected]

                          Please help me getting my upi id unblock.
                          Let me know if you need any more information.

                          Email:abhishek.[protected]@gmail.com
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kanav Paba
                            May 10, 2021
                            Report
                            Copy

                            Ur transaction on HDFC Bank DEBIT/ATM Card ending 3177 for Rs. 4499.00 has been credited/reversed by AMAZON on[protected]:11:02:32. I recieved this message from the bank after i cancelled my order on amazon. Its been 3 days since i haven't got any amount in my bank.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anubh4b
                              May 9, 2021
                              Report
                              Copy

                              Address: Gushkara, purba bardhaman, pin 713128

                              My name is Ankur gupta. I have two account on HDFC Bank. One account is inactive many days. My current account number is [protected]. I call customer care many times and I submitted all kyc documents on branch 2 months ago. But still now not open my account. I have some balance on this account, I can't transfer this amount. Please help
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jai Dattani
                                May 9, 2021
                                Report
                                Copy

                                Address: Cyber City Branch

                                Amount 29.50 has been deducted with the description NWD DECCHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rajeshwar Waingankar
                                  May 9, 2021
                                  Report
                                  Copy

                                  I have been also deducted with 199 from my hdfc bank credit card to Amazon 1258399.Looking for the resolution. THE AMOUNT HAS GOT DEDUCTED 2 TIMES FROM LAST MONTHS EVERY ON 09TH DATE
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    saranya369
                                    May 8, 2021
                                    Report
                                    Copy

                                    Deduction of Amount on Amb Chrg Incl Gst

                                    Hello,
                                    My concern is regarding deduction of amount on AMB CHRG INCL GST FOR APR2021. I have maintained minimum balance still they have deducted amount on may 7th. My customer ID is[protected]....
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    D
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Food card is not working

                                    I am working in cognizant and I am having HDFC Bank food card and is not working. when I swipe for transaction it will prompt PIN But i dont have PIN. So, i am trying to apply new food card But unable to register for new food card. No proper customer care number or channel to escalate this issue....
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy