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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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HDFC Bank reviews & complaints page 248

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B
Bandugulla srinivas
from Hyderabad, Telangana
Sep 10, 2021
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Address: Bandugulla srinivas,hyderabad,500077

Dear sir/madam
I have recieved one msg from razorpay software .
Ach mandate 7500 rupees rigisterd.
Why can rigisterd.any chances amount dedicate my account.
HDFC Bank customer support has been notified about the posted complaint.
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    N
    Nads Aibs
    from Mumbai, Maharashtra
    Sep 10, 2021
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    Address: Bhulabhai Desai Road

    Respected sir/Madam,
    I joint account holder of my minor daughter Nayaab Nadeem aibani account in Hdfc number [protected]
    Would like to request you to kindly reverse the 450rs for non maintenance of the account as due to COVID the situation if bad and unexplainable and we have missed to keep the maintenance updated.
    Thanking you
    Nadeem Aibani
    HDFC Bank customer support has been notified about the posted complaint.
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      B
      Bandugulla srinivas
      from Hyderabad, Telangana
      Sep 10, 2021
      Resolved
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      Resolved

      Address: Hyderabad.500077

      Have received one msg from razorpay software why can ACH 7500 Mandate
      Registered why
      Oct 14, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 12, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        N
        Nikesh Dhanak
        Sep 10, 2021
        Resolved
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        Resolved

        Dear sir,
        I'have order online purchase mobile mi note 10 pro and i have paid online thru debit card Date-21/08/2021 amount 13, 849₹ to amazone.in and the deal was cancel and mobile has return to amazone.in and the refund has not back to my bank account from amazone and i still complain into amazone.in and they give me reffarence i'd number but i did not have my refund on my bank account

        Order id :[protected]
        Rrn : SJE7EDPC0000KSGL0IL5
        Refund is not showing to my account
        Oct 16, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 12, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          J
          Jatin Awal
          Sep 9, 2021
          Resolved
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          Resolved

          I had made three transactions on 6/08/2021, on the uganda visa website of ₹3763 each, after that my account is debited again on 8/09/2021 three times with ₹3766 each, for which i haven't received any OTP nor an message regarding amount debiting from my account.
          This transaction is haven't made by me, look into this matter ASAP and give me my money back as im a student i need my money to submit my fees for futher admission...
          Make it a high priority I'll also go to the consumer court ...
          My bank statement is attached below for your reference
          Oct 20, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 13, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance.
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            V
            Vishal Singh 888
            from Ghaziabad, Uttar Pradesh
            Sep 9, 2021
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            Address: Ghaziabad lal kaun

            354+708 amb charge kya hai ye jo cut kiya hai

            Call me [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              N
              Narayan Navalagund
              Sep 9, 2021
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              Address: Dharwad

              ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX91391 for DREAMPLUG TECHNOLOGIES PR with UMRN No.HDFC[protected].
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                Justin Thomson
                Sep 9, 2021
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                Address: IT Elcot Trichy

                My name is Thomson I have debited some amount in my account and it is salary account and some amount 1390 has been deducted from my account without any valid reason and I did not get any msg or E-mail from the HDFC bank.This is not fair and amount deducted from twice 700 plus 400 from my account. My accessing net banking I get shocking and looking to the statement the amount detuted for maintaines purpose.. What is this...?? I want my Money back and should be refundable as soon as possible... so please taken as consider and I want my money as soon as possible
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  AnshDMishra
                  from Lucknow, Uttar Pradesh
                  Sep 9, 2021
                  Resolved
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                  Resolved

                  Address: HDFC Bank

                  Dear Sir,

                  This is to bring to your notice that I, Ansh Deo Mishra, am an Account Holder of HDFC Bank and Holding HDFC VISA Platinum Debit Card there’s withdraw from my Account via my Debit card, I have neither authorised nor participated in below transaction’s. I confirm that the card is still in my possession, the card details and unauthorised transaction are as below
                  08.09.2021 Ref. no [protected] amount Rupees 10000/-
                  08.09.2021 Ref. no [protected] amount Rupees 10000/-
                  08.09.2021 Ref. no [protected] amount Rupees 10000/-
                  08.09.2021 Ref. no [protected] amount Rupees 5000/-
                  08.09.2021 Ref. no [protected] amount Rupees 200/-
                  Total Amount: 35200/-
                  Card issued to: Ansh Deo Mishra
                  Card no. Details: xxxx-xxxx-xxxx-6900
                  Card type: VISA Platinum
                  Card: Debit Card
                  I have filled 'dispute form' and send to HDFC Bank within 24 hour and send email to HDFC (Riskcontrol. [protected]@hdfcbank.com, cc[protected]@hdfcbank.com) but didn't get any reply/any action from bank.

                  I have also registered my complaint online in cyber cell
                  Request you to acknowledge this matter and do the needful at the earliest. I’m willing to extend my full cooperation to all concerned authorities for this matter.

                  Thanks
                  Ansh Deo Mishra
                  Oct 11, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 09, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    suhail ak
                    from Pattambi, Kerala
                    Sep 9, 2021
                    Resolved
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                    Resolved

                    Address: Tamil nadu
                    Website: amazone

                    An unauthorised transaction from my credit card was done by 05/09/2021 sunday i got a message regarding that transaction alert:rs.700.50 spent via credit card xx9475 at amazon1258399 on[protected]:13:13:29 without pin/otp
                    Nov 2, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 15, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along the registered mobile number, email id or customer ID for us to retrieve your card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      N
                      nithinprakash prakash
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      Hi,

                      I am a hdfc bank credit card holder.

                      I don't want this membership, so cancel the membership before fund renewal date .

                      Regards,
                      Nithin Prakash
                      Oct 10, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        Anshika2694
                        Sep 9, 2021
                        Resolved
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                        Resolved

                        Address: Bangalore

                        My account has been debited four times for ach debit for four sips I had setup autodebit for.

                        A total of 2300 rupees!

                        What is this debit Hdfc bank? I was never informed of such charges else I would have auto setup for a later day in the first week of salary disbursal. Not always salaries are on time/day.

                        I need my money back!
                        Oct 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 09, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Anay
                        HDFC Bank Customer Assistance
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                          U
                          UditSwain
                          from Kolkata, West Bengal
                          Sep 8, 2021
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                          2 months without a response !

                          I have been following up for my expired HDFC FOOD card .
                          With TCS and CTS foodcardsupport teams

                          foodcardsupport.[protected]@hdfcbank.com
                          foodcardsupport.[protected]@hdfcbank.com

                          I submitted this request on 8th JULY 2021
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            P
                            Palashkol
                            Sep 8, 2021
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                            ALERT:Rs.199.00 spent via CREDIT Card xx9768 at AMAZON1258399 on[protected]:23:42:46 without PIN/OTP.Not you?Call [protected].
                            HDFC Bank customer support has been notified about the posted complaint.
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                              A
                              Abhilashs467
                              from Sonipat, Haryana
                              Sep 7, 2021
                              Resolved
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                              Resolved

                              Address: Adarsh Nagar sonipat haryana

                              Transaction id:[protected]rW46wM7
                              Rs. 11993 transaction failed but money debited and not refunded yet even after 8 days. There is no customer care for hdfc payzapp. Plz refund the payment
                              Sep 7, 2021
                              Complaint marked as Resolved 
                              Payzapp debit but not refund Txn id -202108271736038679rW46wM7 Amount-11993
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                S
                                suraj vanaraj
                                Sep 7, 2021
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                                Despite requesting HDFC to come up with the settlement option, for last 15 days, haven't heard from them on the concern.

                                Each day I get call from bank/collection department to do the payment but in spite of requesting to settlement

                                Have raised ticket within SLA of 3 days, still no use.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sundarsun 2527
                                  Sep 7, 2021
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                                  I am Sundar, I have an existing salary account which was created in July 2016 in a company called Contus. The account which i was maintained till September 2020 and there is no negative balance till that timeline.

                                  After that I joined a new company so they have opened a new account in another bank. So I forget to maintain it. But now I joined a new company and they are asking to open a new account in hdfc but i cannot create it because the existing account is still active with a negative balance of Rs 5082.

                                  I did not receive mail regarding my salary account getting a negative balance.

                                  But I received mail regarding my salary account moving to a Savings account on the date of 15th dec 2020.

                                  I Visited a nearest Vallioor branch in my hometown -
                                  Branch URL - https://v1.hdfcbank.com/branch-atm-locator/?state_name=Tamil%20Nadu&city_name=Ti...

                                  The branch manager told me that you have to pay a negative balance, but my account was converted into a savings account on december 2020. So please solve this issue. I cannot pay a negative balance because I don't know that a savings account with a particular balance should be maintained and in that mail also there is nothing about negative balance.

                                  I want to close the account without paying any negative balance.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    N
                                    nilesh chinnadore
                                    Sep 7, 2021
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                                    I PURCHASED A PHONE FROM FLIPKART LAST MONTH ON NO COST EMI
                                    NOW THE STATEMENT SHOWS MER EMI INT NBR charges as good as 10 percent

                                    what exactly is this?
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sajal Debnath
                                      Sep 7, 2021
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                                      Dear Sir

                                      Myself, Sajal Debnath i was send a request to IRDA ([protected]@irdai.gov.in) for removing my PAN No FQKPD7927Q from IRDA PAN LOOKUP PORTAL because due to this agent Code I'm not eligible to join any other insurance company as a Employee.

                                      Sir recently I was done a interview and I got selected in Tata AIA but due to this PAN NO and agent Code showing on IRDA PAN LOOKUP PORTAL my company is hold my joining they are told me that first I have to remove my PAN NO and agent Code from IRDA PAN LOOKUP PORTAL after that they will issue my offer letter.

                                      Sir it's my humble request to you please arrange to remove my PAN No and agent Code from IRDA PAN LOOKUP PORTAL.

                                      I was always thankful that you could help me.

                                      Sajal Debnath
                                      PAN NO FQKPD7927Q
                                      HABRA (WEST BENGAL)
                                      Agent Code No 00966997
                                      Mobile No [protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Anoop T
                                        Sep 7, 2021
                                        Resolved
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                                        Resolved

                                        Address: Hdfc, vytila branch, kochi, kerala, india

                                        I took a personal loan from hdfc. I did not go to the branch. A staff from. Hdfc vytila, kochi branch came to my office and done all the paperworks. Also they offered me a zero balance account in hdfc. I said that i already have a zero balance account in axis. Then that staff said me, it will be easy for the ecs when u opened this account in hdfc. So loan emi will get debited from this account. And i started that zero balance account. But after some months, amb charges get deducted from my account. And when i contacted the staff who opened me the loan and sb account, he said that it may be some technical error. It will credited back to you. But this happened many times after that and i received same reply from the staff. Going forward, he didnot start answering my calls. And due to covid situation, i am also unable to goto branch.
                                        So i raised a complain in the hdfc portal. And then branch contacted me and they reverted only 2 charges and closed the complaint. And the branch staff said they will revert all charges in 2 days. Many months passed after that. I followup the staff most of the day. And she said many excuses. And one day i directly go to the branch and she worked with me and spend half dat there and she said that all charges ate now reverted. And will reflect in 2 days. But now again a month passed and still it not credited. Branch staff also not picking the call now.
                                        Oct 11, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 08, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience. We have shared your details to the concerned team and our bank official will contact you on or before September 14, 2021.

                                        -Anay
                                        HDFC Bank Customer Assistance
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