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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
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18422
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HDFC Bank reviews & complaints page 248

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N
Nads Aibs
from Mumbai, Maharashtra
Sep 10, 2021
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Address: Bhulabhai Desai Road

Respected sir/Madam,
I joint account holder of my minor daughter Nayaab Nadeem aibani account in Hdfc number [protected]
Would like to request you to kindly reverse the 450rs for non maintenance of the account as due to COVID the situation if bad and unexplainable and we have missed to keep the maintenance updated.
Thanking you
Nadeem Aibani
HDFC Bank customer support has been notified about the posted complaint.
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    B
    Bandugulla srinivas
    from Hyderabad, Telangana
    Sep 10, 2021
    Resolved
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    Resolved

    Address: Hyderabad.500077

    Have received one msg from razorpay software why can ACH 7500 Mandate
    Registered why
    Oct 14, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 12, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      N
      Nikesh Dhanak
      Sep 10, 2021
      Resolved
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      Resolved

      Dear sir,
      I'have order online purchase mobile mi note 10 pro and i have paid online thru debit card Date-21/08/2021 amount 13, 849₹ to amazone.in and the deal was cancel and mobile has return to amazone.in and the refund has not back to my bank account from amazone and i still complain into amazone.in and they give me reffarence i'd number but i did not have my refund on my bank account

      Order id :[protected]
      Rrn : SJE7EDPC0000KSGL0IL5
      Refund is not showing to my account
      Oct 16, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 12, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        J
        Jatin Awal
        Sep 9, 2021
        Resolved
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        Resolved

        I had made three transactions on 6/08/2021, on the uganda visa website of ₹3763 each, after that my account is debited again on 8/09/2021 three times with ₹3766 each, for which i haven't received any OTP nor an message regarding amount debiting from my account.
        This transaction is haven't made by me, look into this matter ASAP and give me my money back as im a student i need my money to submit my fees for futher admission...
        Make it a high priority I'll also go to the consumer court ...
        My bank statement is attached below for your reference
        Oct 20, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 13, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance.
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          V
          Vishal Singh 888
          from Ghaziabad, Uttar Pradesh
          Sep 9, 2021
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          Address: Ghaziabad lal kaun

          354+708 amb charge kya hai ye jo cut kiya hai

          Call me [protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            Narayan Navalagund
            Sep 9, 2021
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            Address: Dharwad

            ACH Debit mandate registered for Rs. 10000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX91391 for DREAMPLUG TECHNOLOGIES PR with UMRN No.HDFC[protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              J
              Justin Thomson
              Sep 9, 2021
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              Address: IT Elcot Trichy

              My name is Thomson I have debited some amount in my account and it is salary account and some amount 1390 has been deducted from my account without any valid reason and I did not get any msg or E-mail from the HDFC bank.This is not fair and amount deducted from twice 700 plus 400 from my account. My accessing net banking I get shocking and looking to the statement the amount detuted for maintaines purpose.. What is this...?? I want my Money back and should be refundable as soon as possible... so please taken as consider and I want my money as soon as possible
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                AnshDMishra
                from Lucknow, Uttar Pradesh
                Sep 9, 2021
                Resolved
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                Resolved

                Address: HDFC Bank

                Dear Sir,

                This is to bring to your notice that I, Ansh Deo Mishra, am an Account Holder of HDFC Bank and Holding HDFC VISA Platinum Debit Card there’s withdraw from my Account via my Debit card, I have neither authorised nor participated in below transaction’s. I confirm that the card is still in my possession, the card details and unauthorised transaction are as below
                08.09.2021 Ref. no [protected] amount Rupees 10000/-
                08.09.2021 Ref. no [protected] amount Rupees 10000/-
                08.09.2021 Ref. no [protected] amount Rupees 10000/-
                08.09.2021 Ref. no [protected] amount Rupees 5000/-
                08.09.2021 Ref. no [protected] amount Rupees 200/-
                Total Amount: 35200/-
                Card issued to: Ansh Deo Mishra
                Card no. Details: xxxx-xxxx-xxxx-6900
                Card type: VISA Platinum
                Card: Debit Card
                I have filled 'dispute form' and send to HDFC Bank within 24 hour and send email to HDFC (Riskcontrol. [protected]@hdfcbank.com, cc[protected]@hdfcbank.com) but didn't get any reply/any action from bank.

                I have also registered my complaint online in cyber cell
                Request you to acknowledge this matter and do the needful at the earliest. I’m willing to extend my full cooperation to all concerned authorities for this matter.

                Thanks
                Ansh Deo Mishra
                Oct 11, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 09, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  suhail ak
                  from Pattambi, Kerala
                  Sep 9, 2021
                  Resolved
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                  Address: Tamil nadu
                  Website: amazone

                  An unauthorised transaction from my credit card was done by 05/09/2021 sunday i got a message regarding that transaction alert:rs.700.50 spent via credit card xx9475 at amazon1258399 on[protected]:13:13:29 without pin/otp
                  Nov 2, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 15, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along the registered mobile number, email id or customer ID for us to retrieve your card. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    N
                    nithinprakash prakash
                    Sep 9, 2021
                    Resolved
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                    Resolved

                    Hi,

                    I am a hdfc bank credit card holder.

                    I don't want this membership, so cancel the membership before fund renewal date .

                    Regards,
                    Nithin Prakash
                    Oct 10, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 09, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                    -Anay
                    HDFC Bank Customer Assistance
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                      A
                      Anshika2694
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      Address: Bangalore

                      My account has been debited four times for ach debit for four sips I had setup autodebit for.

                      A total of 2300 rupees!

                      What is this debit Hdfc bank? I was never informed of such charges else I would have auto setup for a later day in the first week of salary disbursal. Not always salaries are on time/day.

                      I need my money back!
                      Oct 11, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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                        U
                        UditSwain
                        from Kolkata, West Bengal
                        Sep 8, 2021
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                        2 months without a response !

                        I have been following up for my expired HDFC FOOD card .
                        With TCS and CTS foodcardsupport teams

                        foodcardsupport.[protected]@hdfcbank.com
                        foodcardsupport.[protected]@hdfcbank.com

                        I submitted this request on 8th JULY 2021
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          P
                          Palashkol
                          Sep 8, 2021
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                          ALERT:Rs.199.00 spent via CREDIT Card xx9768 at AMAZON1258399 on[protected]:23:42:46 without PIN/OTP.Not you?Call [protected].
                          HDFC Bank customer support has been notified about the posted complaint.
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                            A
                            Abhilashs467
                            from Sonipat, Haryana
                            Sep 7, 2021
                            Resolved
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                            Resolved

                            Address: Adarsh Nagar sonipat haryana

                            Transaction id:[protected]rW46wM7
                            Rs. 11993 transaction failed but money debited and not refunded yet even after 8 days. There is no customer care for hdfc payzapp. Plz refund the payment
                            Sep 7, 2021
                            Complaint marked as Resolved 
                            Payzapp debit but not refund Txn id -202108271736038679rW46wM7 Amount-11993
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 09, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            This is certainly not the experience we wish to deliver. We are sorry for the inconvenience caused to you, request you to provide your registered details & issue details to this link http://bit.ly/2aJ9wGW. Mention ref ID PZ[protected] in the comment box for us to investigate & revert to you on your registered email ID with a resolution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              suraj vanaraj
                              Sep 7, 2021
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                              Despite requesting HDFC to come up with the settlement option, for last 15 days, haven't heard from them on the concern.

                              Each day I get call from bank/collection department to do the payment but in spite of requesting to settlement

                              Have raised ticket within SLA of 3 days, still no use.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                S
                                Sundarsun 2527
                                Sep 7, 2021
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                                I am Sundar, I have an existing salary account which was created in July 2016 in a company called Contus. The account which i was maintained till September 2020 and there is no negative balance till that timeline.

                                After that I joined a new company so they have opened a new account in another bank. So I forget to maintain it. But now I joined a new company and they are asking to open a new account in hdfc but i cannot create it because the existing account is still active with a negative balance of Rs 5082.

                                I did not receive mail regarding my salary account getting a negative balance.

                                But I received mail regarding my salary account moving to a Savings account on the date of 15th dec 2020.

                                I Visited a nearest Vallioor branch in my hometown -
                                Branch URL - https://v1.hdfcbank.com/branch-atm-locator/?state_name=Tamil%20Nadu&city_name=Ti...

                                The branch manager told me that you have to pay a negative balance, but my account was converted into a savings account on december 2020. So please solve this issue. I cannot pay a negative balance because I don't know that a savings account with a particular balance should be maintained and in that mail also there is nothing about negative balance.

                                I want to close the account without paying any negative balance.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  nilesh chinnadore
                                  Sep 7, 2021
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                                  I PURCHASED A PHONE FROM FLIPKART LAST MONTH ON NO COST EMI
                                  NOW THE STATEMENT SHOWS MER EMI INT NBR charges as good as 10 percent

                                  what exactly is this?
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    S
                                    Sajal Debnath
                                    Sep 7, 2021
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                                    Dear Sir

                                    Myself, Sajal Debnath i was send a request to IRDA ([protected]@irdai.gov.in) for removing my PAN No FQKPD7927Q from IRDA PAN LOOKUP PORTAL because due to this agent Code I'm not eligible to join any other insurance company as a Employee.

                                    Sir recently I was done a interview and I got selected in Tata AIA but due to this PAN NO and agent Code showing on IRDA PAN LOOKUP PORTAL my company is hold my joining they are told me that first I have to remove my PAN NO and agent Code from IRDA PAN LOOKUP PORTAL after that they will issue my offer letter.

                                    Sir it's my humble request to you please arrange to remove my PAN No and agent Code from IRDA PAN LOOKUP PORTAL.

                                    I was always thankful that you could help me.

                                    Sajal Debnath
                                    PAN NO FQKPD7927Q
                                    HABRA (WEST BENGAL)
                                    Agent Code No 00966997
                                    Mobile No [protected]
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      Anoop T
                                      Sep 7, 2021
                                      Resolved
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                                      Resolved

                                      Address: Hdfc, vytila branch, kochi, kerala, india

                                      I took a personal loan from hdfc. I did not go to the branch. A staff from. Hdfc vytila, kochi branch came to my office and done all the paperworks. Also they offered me a zero balance account in hdfc. I said that i already have a zero balance account in axis. Then that staff said me, it will be easy for the ecs when u opened this account in hdfc. So loan emi will get debited from this account. And i started that zero balance account. But after some months, amb charges get deducted from my account. And when i contacted the staff who opened me the loan and sb account, he said that it may be some technical error. It will credited back to you. But this happened many times after that and i received same reply from the staff. Going forward, he didnot start answering my calls. And due to covid situation, i am also unable to goto branch.
                                      So i raised a complain in the hdfc portal. And then branch contacted me and they reverted only 2 charges and closed the complaint. And the branch staff said they will revert all charges in 2 days. Many months passed after that. I followup the staff most of the day. And she said many excuses. And one day i directly go to the branch and she worked with me and spend half dat there and she said that all charges ate now reverted. And will reflect in 2 days. But now again a month passed and still it not credited. Branch staff also not picking the call now.
                                      Oct 11, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 08, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We sincerely regret the inconvenience. We have shared your details to the concerned team and our bank official will contact you on or before September 14, 2021.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        L
                                        Linsy
                                        Sep 6, 2021
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                                        Resolved

                                        I visited the HDFC bank branch in Manipal on August 23rd 2021. I informed I wished to open a current account and was carrying all the necessary documents as per their website. This is when they informed that I had to give a cheque from another bank account in order to avail their account opening service.

                                        To this I disclosed that I did not hold a cheque book facility from my primary banker though I do have a SBCHQ-CSA because it was a paid facility and I never required a cheque book so far. To this they replied that I could have my father or husband to offer their cheque book so that I could avail an account with HDFC.

                                        To me, this option I was surely not interested because I am a tax paying, salaried women with financial independency and security who could maintain their minimum balance required which is max upto Rs.25000/-

                                        After my disappointing experience with the HDFC Manipal Branch I sent an e-mail dated August 30, 2021 to their customer service. In response to that I received a call from a lady (name withheld) and told that the cheque requirement was mandatory to fulfill my KYC requirement. She also added she waited an entire day to respond to me since she wanted clearance and confirmation of the cheque requirement from her superiors as well. She was more interested to know who my employer was than resolving my issue. She concluded the discussion by saying that someone superior (informed a name, but withheld) to her would contact me which never happened.

                                        In a time when PMJDY is promising account opening facility to all eligible adults in India, I have faced this bitter experience from a leading Private Bank in India. I hope to get my request resolved.
                                        Oct 11, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 09, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Apologies for the inconvenience caused, we are working on your concern vide Ref ID:[protected] and will revert to you on or before September 17, 2021.

                                        -Zubin
                                        HDFC Bank Customer Assistance
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