Dear Sir,
This is to bring to your notice that I, Ansh Deo Mishra, am an Account Holder of HDFC Bank and Holding HDFC VISA Platinum Debit Card there’s withdraw from my Account via my Debit card, I have neither authorised nor participated in below transaction’s. I confirm that the card is still in my possession, the card details and unauthorised transaction are as below
08.09.2021 Ref. no [protected] amount Rupees 10000/-
08.09.2021 Ref. no [protected] amount Rupees 10000/-
08.09.2021 Ref. no [protected] amount Rupees 10000/-
08.09.2021 Ref. no [protected] amount Rupees 5000/-
08.09.2021 Ref. no [protected] amount Rupees 200/-
Total Amount: 35200/-
Card issued to: Ansh Deo Mishra
Card no. Details: xxxx-xxxx-xxxx-6900
Card type: VISA Platinum
Card: Debit Card
I have filled 'dispute form' and send to HDFC Bank within 24 hour and send email to HDFC (Riskcontrol. [protected]@hdfcbank.com, cc[protected]@hdfcbank.com) but didn't get any reply/any action from bank.
I have also registered my complaint online in cyber cell
Request you to acknowledge this matter and do the needful at the earliest. I’m willing to extend my full cooperation to all concerned authorities for this matter.
Thanks
Ansh Deo Mishra
Oct 11, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
HDFC Bank Customer Care's response Dear Customer,
Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.
-Anay
HDFC Bank Customer Assistance
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance