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Updated: Dec 16, 2025
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P
pankaj goyal3
from Dhanbad, Jharkhand
May 5, 2021
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I did a purchase of rs 29900 for a credit card with credit limit of 30000. When I checked on hdfc website it had purchase debits of 34371 rupees. It was supposed to be no cost emi as well.
I am seeing Overlimit fees of 550 which is because they added emi processing fees of 117(with gst) . And that made total limit used to rs 30017. Now they are taking.
It’s easyEMI millennia debit card.
Now new emi is worth 3605 rs it includes OFFUS EMI, INT NBR.
No interest was supposed to be charged as it was no cost emi.
Please solve this issue.I called them and registered a complain but they said it’s not possible. You will have to pay.
HDFC Bank customer support has been notified about the posted complaint.
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Hi Pankaj,

Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No., registered contact details & the last four digits of your Credit Card No. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
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    K
    karthikasonya
    May 5, 2021
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    Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) .But I have not made any ATM transaction for many months still the amount was deducted continuously with the same description. Eventhough my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      SHaiyna
      May 5, 2021
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      Please refund my amount its very urgent
      +1 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        remya. km
        from Mumbai, Maharashtra
        May 5, 2021
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        Address: Hdfc bank ltd alathur palakkad

        Emp code R9157
        I need to releiving letter or last dayapproval request to exit team tjrough mail on 30/04/2021.there is no reply from exit team, i need to urgently submit to current organisation then knly i can joining the company.no support from this company
        HDFC Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com.

        -Anay
        HDFC Bank Customer Assistance
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          I
          Inayat Ashiq
          May 5, 2021
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          I have done the imps transaction of amount RS.10006 from my hdfc savings account to other bank account via netbanking (IMPS)

          I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We would like to inform you that, a refund for an amount of Rs. 10, 006 credited in your account ending 2869 on May 05, 2021. You may also check the same via Netbanking or Mobile banking services.

          -Nadia

          HDFC Bank Customer Assistance
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            I
            Inayat Ashiq
            May 5, 2021
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            I have done the imps transaction of amount RS.10000 from my hdfc savings account to other bank account via netbanking.
            I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
            HDFC Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Preethi
            HDFC Bank Customer Assistance
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              D
              derek spoj
              May 4, 2021
              Resolved
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              Resolved

              I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that

              Ur transaction on hdfc bank debit/atm card ending 7528 for Rs. 4199.00 has been credited/reversed by AMAZON on
              [[protected]]:17:04:59

              I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the AMAZON has done it's part. Will it ever get reflected in my account?
              +1 photos
              May 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                S Gnana Kumar
                May 4, 2021
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                Address: 250, School Street, Kaniyambadi, Vellore-632102, Tamilnadu.

                I am a HDFC bank credit cardholder. The bank has auto debited Rs. 1899/- from my credit card number ending with 2155 without my concern on date:30/04/2021. I am not interested about this service and don't want this membership anymore. So cancel the membership and refund this debited amount of Rs.1899/-

                OneAssist Relationship Number: [protected]
                Name:- GNANA KUMAR S
                Credit Card Number Ending:- 2155
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                Dear S Gnana Kumar, we regret the inconvenience caused to you, this shouldn't have happened. We assure you that the plan will be cancelled and a full refund will be initiated from our end. Please provide your Membership ID and contact information via this link http://survey.webengage.com/ws/~1qq44ps and our team shall connect with you on a priority - Nitesh, Team OneAssist
                Reply
                S Gnana Kumar's [Complaint's author] reply, May 26, 2021
                Hi,

                Plan cancelled but still amount not received.
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                  F
                  Falgun2411
                  May 4, 2021
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                  Address: Ambawadi, Ahmedabad

                  I have been charged ach return debit charges 590 rs, so many times and it looks like around 10k or more is been deducted by bank.
                  Sometime 4 time 590rs in single day. My account also has sufficient balance. Then why bank is deducted amount.
                  Also they didn't inform us because bank is earning by deduction of amount.

                  Help me here
                  HDFC Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    Sumit P
                    from Mumbai, Maharashtra
                    May 4, 2021
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                    Today I transferred a huge amount from my HDFC bank account to another bank account. Money got deducted and got success message displayed on screen. But at same time received 2 SMS messages, earlier one saying money deducted from my account and next one with timed out error. Worst part is even the transaction is timed out at beneficiary's end the money is not credited back to my account. Rather HDFC bank is advising to ask beneficiary to check with their bank. This is not done. HDFC should revert such transactions immediately. In this pandemic situation, reaching the money to needy is very critical.
                    HDFC Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      G
                      Gaurav884
                      from Pune, Maharashtra
                      May 3, 2021
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                      Hi,
                      The loan was taken from Centurion bank of Punjab in June 2006, while purchasing the vehicle. The loan has been closed and I need NOC.
                      Please issue a NOC at the earliest.

                      I'm reachable on +91- [protected], [protected]@gmail.com

                      Regards
                      Gaurav Verma
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 03, 2021
                      HDFC Bank Customer Care's response                       Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      May 17, 2021
                      Updated by Gaurav884                       The request already submitted in loan branch Chinchwad, 2 weeks back. But no response yet.
                      View replies
                      The request already submitted in loan branch Chinchwad, 2 weeks back. But no response yet.
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                        B
                        Bhinge123
                        May 3, 2021
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                        ACH Debit mandate registered for Rs. 100000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXX
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          Amar d Boss
                          May 3, 2021
                          Resolved
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                          Resolved

                          Address: Vadodara

                          Dear concern,
                          I have purchase allen solly cloth ie. Rs 10000 rs approx under hdfc 10% cashback offer as on 25th jan 2021.

                          But still not received any cashback

                          Card number:[protected]
                          May 28, 2021
                          Complaint marked as Resolved 
                          Received cashback
                          HDFC Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the offer details in this regard. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            S
                            Sid.jswl_871
                            May 3, 2021
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                            I have me account in your bank
                            And a charge of 1197 have been deducted narration inst brn chg
                            HDFC Bank customer support has been notified about the posted complaint.
                            May 05, 2021
                            Updated by Sid.jswl_871                             ??
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                              A
                              Akash Vij123
                              May 3, 2021
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                              On 1st May 2021 i have made a transaction of Rs 17000/- to one of my Beneficiary A/c but the payment not credited to Beneficiary A.c and also not credited back to my A/c
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                Avnas
                                May 3, 2021
                                Resolved
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                                Resolved

                                Address: Delhi

                                This has reference to the late payment fee and interested charged on my above mentioned credit card statement dated Dec-11/Jan/Feb-12, please note I have not received the credit card statement for the period from December 2011 to February 2012 .Due to the non-receipt of the said statement, I couldn't make the payment on time. but I always make the minimum payment as per call from collection Agency and also requested to him and customer care for bill delivery but they did not got the bill .
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                May 03, 2021
                                Updated by Avnas                                 have an hdfc bank credit card customer service number[protected] at your Esteemed Bank with an account Number of [protected]. I have been using this account for past five year.

                                This has reference to the late payment fee and interested charged on my above mentioned credit card statement dated Dec-11/Jan/Feb-12, please note I have not received the credit card statement for the period from December 2011 to February 2012 .Due to the non-receipt of the said statement, I couldn't make the payment on time. but I always make the minimum payment as per call from collection Agency and also requested to him and customer care for bill delivery but they did not got the bill .
                                Verified Support
                                May 06, 2021
                                HDFC Bank Customer Care's response                                 Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

                                -Anay
                                HDFC Bank Customer Assistance.
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                                  K
                                  Khushbu Bhosale
                                  May 2, 2021
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                                  Address: Ramwadi solapur maharashtra

                                  Why mirevnue charges are deducted
                                  I want to stop these charges
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    K
                                    Kapil 922
                                    May 1, 2021
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                                    Please cancel the membership of one
                                    Assist. My credit card is ending with 9915 and my mobile no. Is [protected] and the payment is 1899.I am not taking membership and refund my payment in my account.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      S
                                      Siddharth_Sharma
                                      May 1, 2021
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                                      Address: Haldwani

                                      Hey there, Few of my transactions were recently reversed by IQ option and I got messages from HDFC bank regarding this but the amount is not reflecting in my HDFC bank account. Please help me with this.
                                      I am attaching the screenshot of messages received.
                                      All the transaction reversed in the screenshot is not reflected in my account.
                                      +2 photos
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        S
                                        srinivasan thangaraj
                                        May 1, 2021
                                        Resolved
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                                        Resolved

                                        Address: 315 perumal koil st karaikal medu karaikal 609605

                                        Sir, I have completed my two wheeler loan.But yet to receive the noc.

                                        Details
                                        ----+++++
                                        Bike no:PY02D4676
                                        Loan no:00002357
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 04, 2021
                                        HDFC Bank Customer Care's response                                         Dear Customer,

                                        We request you to ask the loan holder to write at Grievance.[protected]@hdfcbank.com with correct loan number to check and assist you further.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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