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HDFC Bank Complaints & Reviews

2.9

Updated: Mar 24, 2026

Complaints 32945

Resolved

18420

Unresolved

14525

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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Address: hdfc bank,botanical garden ,hyderabad

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my hdfc bank account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they told me you have to contact your hdfc branch and follow up with the request and close the account.the balabce in my account is -1459 .i dont even use the account .i request you to please take action against this bank... They have no right what so ever to do whatever they want without informing the customer.

Aug 7, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 10, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: [email protected]

I have opened salary account in my first company but I haven't used it as it was delayed to open account so I have submitted another bank account for salary account. Later on salary account in hdfc converted to savings. As I am not using hdfc account I have been getting messages for negative balance. I tried to contact customer care, they asked me to contact home branch. Due to covid lockdown i could not go to home branch which is in Chennai and I live in Telangana. Now negative balance is 2800, I want to close my account but they are asking me pay negative balance first.

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Address: E-1/57, ARERA COLONY, SCHEME OF CAPITAL PROJECT, BHOPAL, MADHYA PRADESH 462016

My account number : [protected]
Three months before I have opened new savings account in HDFC bank.
Unable to transfer money from HDFC to other account using IMPS.
My money has been blocked not able to do anything.
Tried calling customer care many times, all they are telling is everything from their side is fine .
Even wrote multiple mails
Not statisfied with the customer support at all.
br...

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My salary account (In hdfc bank) was created by my Institute, IIMT COLLEGE, GREATER NOIDA last year in the month of 11 March, 2020.Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and ask him to close my account as i did not want to use the account and they did say that you have to visit the branch for closing your account but due to this covid-19 situation I was unable to visit the branch. Today I logged into my account for some reason and i see that i have rs -3422 in my account. I request you to please take action against this bank.. They have no right what so ever to do whatever they want without informing the customer.

Customer name: Dharmendra Kumar Sharma
Account no. : [protected]
Branch : Ansals arcade, Sector 18 Noida
Mobile no: [protected]

Attachment : screenshot of account

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Address: Sadguru nagar bhosari pune

The hdfc bank has put a hold on my funds of rupees 1700/- as mi revenue hold through gefu, ac number is
Name : sonappa subhash kube
Customer Id[protected]
Account no : [protected]
Ifsc: hdfc0000437
Branch: pimpri bhosari pune 411017
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

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I have HDFV salary account and got personal loan from hdfc bank.I have to pay every month emi 11023 but once i coudn't maintain balance in account by that deducted day morning but on the same day I deposited the required EMI amount by 11:00 am.Eventhough i was charged with overdue charge which is around 649. Now, after a month they charged me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
And How can they charge overdue amount eventhough I arranged to maintain the balance by the deducted day morning 11:00 am.Atleast they should have to check for the EMI amount till the End of the day.
It's a very bad Experience which made me to regret to do not take loan in HDFC again.

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Address: C/O-GULICHA BHAWAN,PLOT NO-1353/1,MAHANADIVIHAR.IN FRONT OFF HOTEL KRISHNS INN,CUTTCAK

My cbl personal loan agreement no[protected]
ucic-7916443 is closed but now my cibil report is w/r
please revised my cibil. My mobile no is [protected] pls.Cantact me ur team. My mail id is [protected]@gmail.Com

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The hdfc bank has put a hold on my funds of rupees 1, 408.22 as mi revenue hold through gefu, account details is
Account number: [protected]
Ifsc:HDFC0000411
Branch: mindpace
Account type: salary account
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a a lot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful.

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Address: Noida

Sir,

Please, help me, and kindly close my a.c I have not used ur debt card since I left the company,
& since then have never used the card as there was no money in it, except ur unnecessary charges, for an account m not using at all,
Sir, gareeb hun, khane ko nahi, and these charges please help.
Kindly wrightoff the charges n close the account.
Last four digits of this account no is: 1985
The only detail I have for account that u all send me in text.
Hence I could never speak to live person.
Please help.😭

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I have applied for a personal loan with reference number[protected]. It’s already been more than 10 days since I have applied and there is no proper response yet. I have done and submitted what all is being asked to me and then the concerned people stopped responding to me. I immediately want to know the status of my loan application. My contact number: [protected], [protected]

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Address: Kolkata

I am maintaining a salary account in HDFC bank. My money got deducted on account of non-maintainence. As per my understanding, salary account does not require a maintainence charge in HDFC bank policy. But why did they deduct money? Almost Rs 700/- has been deducted from bank.

I want a refund back. Please escalate the issue.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 10, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Address: 534275

Myself Suraj prasad e-code- 221342 resigned from the bso HDFC services please confirm me the relieving confirmation and last working day on immediate basis

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suraj thiwari

May 7, 2021

Ok I got solution pls don't report it to any team

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Dear team,
I am Somashekhar P K, Having HDFC credit card ending with 2614, has paid all my dues on 5th April and sent an Termination of Credit Card service request on 5th April. But HDFC bank has not Terminated the card. Again they have sent bill for the month of April with an GST amount on 2 rupees though i have not maid any purchase on that Card. Upon questioning they claim that they have note received termination request. Also bank is asking me to pay the due which I have not made any purchase on the card.
I request you to please help me to get terminated the HDFC credit Card.

Date of the incident: 5th May 2021
Resolution: Termination of Credit Card
Card number ending: 2614

Thank you For your support

Oct 12, 2021

Complaint marked as Resolved

After loging complaint in this portal. HDFC bank has finally closed the credit card which was not done with HDFC customer care since 3 months.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2021

HDFC Bank Customer Care's response Dear Customer,

We understand from your communication that you wish to close your credit card account. We would like to inform you that we have arranged to close your credit card account and the same will be closed within 2 working days with Nil dues.

-Nadia
HDFC Bank Customer Assistance

Jun 05, 2021

Updated by sompk777 Team,

per above message from HDFC my account should have been closed but again I have received statement to day could you please look into this and fix( credit card account closer) issue at earliest?

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S

sompk777

Jun 5, 2021

Team,

per above message from HDFC my account should have been closed but again I have received statement to day could you please look into this and fix( credit card account closer) issue at earliest?

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Address: Chennai, Tamilnadu.

Yesterday[protected] I tried to transfer money to from my savings account to another account. When I transferred the money got debited from my account. Later received the message "Your money transfer of INR XXX on[protected] timed out due to a technical reasons... Just tell me when will I get my money credited back. I'm attaching a screenshot for your reference. Kindly go through it.

Aug 14, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance

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Address: Goregoan west

Actually i was paying my laptop EMI amounting Rs 12, 345 to Credit card no [protected] via Paytm by mistakenly i had done payment to 524181XXXXXX5545
Please revert to my paytm no [protected] Name - Vishal Vishwakarma
Order no:- [protected]
Date:- 21-Sep-2020
Time:- 09:26 AM

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Address: 423-D, 5th Street PTO colony ayanavaram chennai

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3500 but once I coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after one month they charge me 236 rs for EMI RNT charges. If I have already paid overdue charges then why hdfc is again charging with EMI RNT charges

Aug 18, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comment with the concerned team and our officials will get in touch with you by 12.05.2021. We request your patience in the interim.

-Zubin
HDFC Bank Customer Assistance

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My Debit card is going to expired next month and due to pandemic I am in my native place so please deliver my renewal card in permanent address.
Permanent address: 32/39 .Tarahati mannan maszid rewa(M.P.)

Thanks,
Pawan Sahu
CustomerID :70491057
Contact me on mail address :sahu.[protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 07, 2021

HDFC Bank Customer Care's response Dear Pawan,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Verified Support

May 08, 2021

HDFC Bank Customer Care's response Dear Customer,

We confirm that the debit card can be delivered to registered address. Request you to update the address by netbanking or by visiting the nearest branch, Our officials will assist you with the formalities and procedures.

-Zubin
HDFC Bank Customer Assistance

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I opened a salary savings account on 6/5/21 using video kyc. All went well while filling up the online form and full kyc while video kyc.
I choose to open the branch - TAMLUK(HDFC0001930) WEST BENGAL.
But as I opened my account in netbanking I found the branch was in Mumbai (kanjurmarg west, IFSC code- HDFC0004989).Also after opening the bank account before Kyc it shows branch- Mumbai - Sandoz House(HDFC0000240).
Please help me sorting this problem.thank you

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I taken vehicle loan from hdfc, jammu, narwal branch loan no:[protected]. One month emi i paid directly because of sign mis match, that time they Advised ach mandate auto debiting option but second month it will not debited then i paid directly to the branch. This is the third month before due date i paid my loan amount 3292 rs. On 3/05/2021 but my due date is 6/05/2021.stil i checked the online transaction history my status showing unpaid. What is problem?

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I'm using HDFC CREDIT CARD SINCE LAST 2 YEAR CARD NUMBER ENDING with 7**7My account is activated with ONE ASSIST MFEE and charged Amount 1399 Rs just now with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message.
And HDFC Bank also has to recheck this issue with the Auto Payment modes.

This is the 2nd year I'm requesting again for the cancellation of this ONE ASSIST plan. Please kindly take a notice and CANCEL the plan and repay my amount Rs.1399 as soon as possible.

So request you to please cancel this activation against my credit card, and refund my money also. Plz arrange a call for me...
Regards
Rais Ahmad Dar

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