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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 252

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M
Mayankohriii
Apr 19, 2021
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I jst book a room in agoda my money debit and then i get this message but i does not get my money back
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    peter tete
    from Bhopal, Madhya Pradesh
    Apr 18, 2021
    Resolved
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    Address: E-6 janta colony h no 243 bhopal

    Hi my name is Peter John tete my account is with hdfc bank.. I don't no the reason why they deduct Rs.885 from my account.
    i dont know why they do it. so please register my complaint regarding thisssssss
    +1 photos
    Apr 19, 2021
    Complaint marked as Resolved 
    Money not refund in my account
    HDFC Bank customer support has been notified about the posted complaint.
    Apr 19, 2021
    Updated by peter tete
    Money not refund my account
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Hi my name is Peter John tete my account is with hdfc bank.. I don't no the reason why they deduct Rs.885 & then 706Rs. from my account. Customer care told me 885Rs. Is annual debit card charges & 706Rs. Is non maintenance charge but 706Rs is deduct on[protected] & and again 706Rs. Deduct[protected].why two time money deduct answer me please.
    i dont know why they do it. so please register my complaint regarding thisssssss
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      Sreelaxmi Pallerla
      Apr 18, 2021
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      3000rs deducted from my account, 3594rs negative balance and 3594 rs mirevenue hold what is this .This much amount your stealing from customers, please respond to my complaint.in this lockdown situation also u r not having consurn towards customers, this is very bad .Pls reply
      HDFC Bank customer support has been notified about the posted complaint.
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        Rupali Shekhawat
        Apr 18, 2021
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        I have recharged my airtel sim on 16.04.2021 with Rs 598, the transaction is showing as completed but my recharge has not been done. Please help
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          Cary Edward
          Apr 18, 2021
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          Hi, I have transferred 2000 to my another ICICI account but the amount got debited and I recieved a status your transaction timed out at beneficiary bank end
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            V
            Vikramgolechha
            Apr 17, 2021
            Resolved
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            Resolved

            Address: Ratan Singh bazar barmer
            Website: [email protected]

            Dear sir. मैने एचडीएफसी बैंक से pos मशीन ले रखी है। जब मशीन ली थी तब बैंक ने बोला था की 2000 से कम डेबिट कार्ड से स्वाइप करने पर कोई चार्ज नहीं देना होगा। जबकि अब उन्होंने पूरे साल के सारे डेबिट कार्ड जिनका लेन देन 2000 से कम हैं उनपर भी चार्ज ले लिया। और उन पर gst add नही किया है। उनका कहना है कि आरबीआई के अनुसार 2000 से कम लेन देन पर केवल चार्ज लिया जाए। क्या वाकई आरबीआई ने ऐसा नियम बनाया है कि चार्ज लेके उन पर gst मत लीजिए या फिर बैंक द्वारा हमसे गलत वसूल किया जा रहा है। कृपया जानकारी देवे। धन्यवाद
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 18, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the Tid no. and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              ashmistry
              Apr 17, 2021
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              Address: 1304 shreepati 13th floor B&C WING KHETHWADI OPP UNIONHIGH SCHOOL NR,SIR H.N HOSPITAL GRANTROAD EAST
              Website: fastag hdfc bank

              Please, money has been deducted from my Fastag HDFC bank wallet, we have not driven our since 3rd of April, the money is being cut till the date, and the money that is being deducted is not our number. We get our refund back
              MY WALLET ID - [protected]
              CUSTOMER ID[protected]
              +18 photos
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

              -Anay
              HDFC Bank Customer Assistance
              ashmistry's [Complaint's author] reply, Apr 29, 2021
              Please slove my this problems, reply me this email id [email protected] my number is 9821682324. how many days too take resolve this problems, please argent reply.
              dear sir, please go through this matter at earlier date yesterday 19/04/2021 once again debit amount for toll in my account, please refund me all matters. always my car is parking in parking area.
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                D
                Dharitro
                Apr 17, 2021
                Resolved
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                Resolved

                Dear team,
                Hdfc bank has put on hold an ammount of Rs.4135 by mi revenue hold through gefu for no reason or may be misleading. And this is the second time in this month. Last month also 7891 got deducted from my account.I have already emailed them for this issue bit haven't get any response from them.
                I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown ammounts without getting any information about it.
                A/c type: salary a/c
                Branch : hdfc bank, hsr layout, Bangalore
                Ifsc: HDFC0001993
                A/c no: [protected]
                So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
                Thanks & Regards,
                Dharitri Das
                [protected]
                dharitri.[protected]@gmail.com
                +1 photos
                Aug 23, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 23, 2021. We request your patience in the interim.



                -Nadia

                HDFC Bank Customer Assistance
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                  P
                  Phiren
                  Apr 17, 2021
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                  I have call from your company
                  [protected]
                  He say refund to your account
                  Give me payment from your card
                  I will give you refund say to me
                  From this website
                  https://customerclaimpayment.online/index.php/about/claim-payment/87-2/
                  So fast action to this person
                  Aug 15, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    C
                    from Amroha, Uttar Pradesh
                    Apr 17, 2021
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                    Dear customer care,

                    Without any information bank has deducted 2065 rs from my account. I want my money back and the reason also why it is deducted.

                    Kindly reply as soon as possible

                    Hdfc account details :
                    Account number : [protected]
                    Customer id : 62900655

                    Transaction details :
                    Reference number : MIR[protected]
                    MIR[protected]
                    Deducted date : 04 April 2021
                    Amount : 2065

                    I am waiting for reply.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      P
                      Paramjeet Singh Bassan
                      Apr 17, 2021
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                      29.50 amount is getting deducted from my account mentioning withdrawal charges but it was not informed earlier.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        Sandipan Biswas 1
                        from Guwahati, Assam
                        Apr 17, 2021
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                        I have bought my iphone11 with HDFC bank credit card on[protected] from iDestiny Guwahati. As mentioned by hdfc bank (To receive a cashback of 5000 within 120 days from the transactional month end) I haven’t received my cashback till now, it is more than 120 days. I have asked in iDestiny, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., offer details, and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Preethi
                        HDFC Bank Customer Assistance
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                          sgrpwr
                          Apr 17, 2021
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                          Address: HDFC Bank, Kasturba Gandhi Marg Branch, Bangalore, Karnataka

                          My customer number is 70542110.

                          I closed my credit card ending with 1093 on 30-Dec-2018. I received a confirmation email from HDFC Support that my card is closed and has no outstanding amount. Even Experian credit report also reflects that my card is closed on 30-Dec-2018

                          On 15 Apr 2021, I get an SMS that I have an overdue payment of Rs 1648. On digging deeper I found that statement generated for March-2021 has an entry o[censored]nauthorized payment. In which transaction of Rs 1049 has happened on 01-Sep-2020, which I am never aware of and never informed.

                          When my card was closed customer service has asked me to deregister my card. Now, I don't have my card registered in the NetBanking account or physical my card. To keep my credit report clean, I made payment of the overdue amount to the account number mentioned in the Experian report.

                          To resolve the complaint. I want the unauthorized transaction with all overdue charges to be reversed. Also, I want my money back that I paid to keep my report clean.
                          +2 photos
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 19, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,


                          We are looking into your query vide reference number[protected] and will respond to you by April 23, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.



                          -Nadia

                          HDFC Bank Customer Assistance
                          Apr 25, 2021
                          Updated by sgrpwr
                          Hello,

                          I didn't receive any valuable response from the bank side yet. Can you tell me when can I expect the case to be resolved? I have already put more than 5 emails to the bank and no one responds with any meaning response. Every mail responds the same text that "Your card is closed on 30-Dec-2018 and has null outstanding as of today". But no one really talks about the refund or unauthorized transaction on the closed card that has happened.
                          Apr 29, 2021
                          Updated by sgrpwr
                          Finally, I have received from HDFC that they temporarily credited the amount 1049 to my account and initiated an investigation from their side. I have two concerns now. First, What about the extra charges like late fees and all. Second, how to take money out of my credit card account since my card is blocked already.
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                            salam kirankumar singh
                            from Guwahati, Assam
                            Apr 16, 2021
                            Resolved
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                            Resolved

                            Hi,

                            I am hdfc account holder, this month April 2021 my account got deducted Rs- 177 for ("BRN cash txn chgs incl gst") 3times. I didn't receive any message or alert for it, when I checked my account statement I came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction because of that I can't deposit if they take my money as easily.
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 23, 2021. We request your patience in the interim.

                            -Zubin
                            HDFC Bank Customer Assistance
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                              M
                              Mohit_sehgal06
                              Apr 16, 2021
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                              I initiated a transfer of 100000 on 16th of April 2021 . The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been a full day and still the funds are not credited back to the account. Below is the message :-

                              UPDATE: Your money transfer of INR 1, 00, 000.00 on 16-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxx
                              HDFC Bank customer support has been notified about the posted complaint.
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                                P
                                Pankajmaanu
                                Apr 16, 2021
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                                Address: Subash nagar gali no b11 house no 569, Near shiv clinic jwalapur haridwar

                                Pankaj sharma [protected]
                                [protected]@gmail.com
                                acc no hdfc [protected]
                                Mera dwara dinak 12 march ko hdfc sales representative ko 12000 rs cash home loan process ke liye diye gaye jiska message mere pass 16 march me aaya, aur 14.april me mere pass call aati hai ki aapka lon cancel ho gaya hai aapka jo hdfc se lon chal raha hai uski 1 instalment bounce hai
                                Meri aapse request hai
                                Aisa dokha customer ke sath na kare ki paise lete samay bola jaye ki aapka loan ho jayega aur 1 mahine baad bole cancel ho gaya
                                Kya civil check karne me 1 month ka time lagta hai

                                Mere jo bhi process fess lagi hai usko 12000 se deducted karkar baki amount vapis karne ka kast kare
                                Aapke representative na hi call receive karte hai na hi message ka koi reply kar rahe hai

                                Thanks
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                                  gandhikar
                                  Apr 16, 2021
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                                  Address: T 31, 7th Avenue, Mahatma Gandhi Rd, Shastri Nagar, Besant Nagar, Chennai, Tamil Nadu 600090, India

                                  My HDFC NRO Savings account is charged Rs 295 every quarter for a mutual fund account I have not been using for the last 7 years.
                                  I'm abroad and don't see a possible option to deactivate this mutual fund account and get the refund.

                                  This is a rip-off and poor service from HDFC.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    ddshrivastav
                                    from Kota, Rajasthan
                                    Apr 16, 2021
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                                    Address: ONE ASSIST
                                    Website: one assist

                                    My credit card [protected] is unauthorisedly debited on 12.04.2021 for Rs.1399/- towards ONE ASSIST MFEE RENEWAL.
                                    I have never initiated or authorized this debit from my credit card ending 2659 and also not in my knowledge.KINDLY REVERSE THE AMOUNT AND CREDIT BACK TO MY CREDIT CARD ALONGWITH ANY GST or OTHER CHARGES IF ANY DEBITED BY YOU.
                                    ALSO CANCEL MEMBERSIP OF ONE ASSIST GIVEN BY YOU WITHOUT MY PERMISSION & KNOWLEDGE WHICH IS PURELY UNETHICAL FOR A REPUTED PRIVATE BANK.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Ganeshsaini69
                                      Apr 15, 2021
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                                      Address: HDFC Bank, A1, Shree Plaza, Dist Shopp Centre, Tonk Rd, Lalkothi, Jaipur, Rajasthan 302015

                                      HR Department
                                      HDFC BANK LTD

                                      Subject : Relieving Letter

                                      Respected sir/madam,
                                      Not received my relieving letter
                                      I am Ganesh kumar saini & my emp code-217507 I was working as a Sales Officer in Tonk Road branch jaipur (0644) Rajasthan 14 aug 2019 to 31 jan 2020 .I have not received my reliving letter. Yet it create quite a few problem because I have to join in other company in next 5 days. I request you all to take a very quick action against my problem as soon as possible.

                                      From

                                      Ganesh kumar saini

                                      Contact number-[protected]
                                      Email ID :- ganeshsaini.[protected]@gmail.com
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Nadia
                                      HDFC Bank Customer Assistance
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                                        Prajna27
                                        Apr 15, 2021
                                        Resolved
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                                        Resolved

                                        Address: 115/A, sumangalapuri.old calcutta road, Barrackpore

                                        I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) not using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2times) and total 1180

                                        I have called customer care and they told me that this amount is deducted because of payment bounce.

                                        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                                        Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                                        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                                        Please please help me resolve this and return my money.
                                        Aug 16, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 17, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Apologies for the inconvenience faced we have shared your comments with the concerned team and our officials will get in touch with you on or before April 19, 2021. We request your patience in the interim.

                                        Please feel free to write to us using the below URL for further assistance

                                        https://bit.ly/2QAdne5

                                        Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

                                        -Nadia
                                        HDFC Bank Customer Assistance
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