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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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18420
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HDFC Bank reviews & complaints page 252

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V
Vijayakumara m
Apr 28, 2021
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Address: Vasanthanagara branch. Millers road. Bengalore560052.

Sir i have hdfc account and I get personal loan in jan 2018 . And I paid every month emi 9574 . Covid time overdue amount also I paid 2589.my personal loan clear for 3 years.. Now again why hdfc bank deducted rtn charges 263rupees in my account please solve this problem.. I am very sad about hdfc bank.. I am going to complaint about this please solve early.
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
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    Pluz Media
    Apr 28, 2021
    Resolved
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    Resolved

    My HDFC Bank upi is blocked for security reasons so then I cannot make any transactions. I have contacted my HDFC branch and also customer care but they cannot help me to get through this. kindly resolve this as soon as possible.

    Thanks,
    Jayaprakash P
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 28, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
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      B
      Bezawada kings
      Apr 28, 2021
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      Address: Vijayawada

      I done a translation through my HDFC back but it's fail because of imps time out however my money debited it's not created what to di
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        N
        Ningtonphy Jajo
        Apr 28, 2021
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        Address: Noida

        I have HDFC account ..I use my atm card in foreign machine (Qatar) for 845 rs but they deduct 1500 rs for using international machine instead 3.5% please check and update me ASAP
        HDFC Bank customer support has been notified about the posted complaint.
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          Ali Ashraf Khan
          Apr 27, 2021
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          Hi

          Rupees 118 debited from my account on 27 April 2021 with narration "Dir Dbt CHG Incl GST[protected]MIR[protected]"
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            Venkatesh Aiyagari
            from Delhi, Delhi
            Apr 27, 2021
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            Resolved

            I tried to transfer funds from my online Hdfc account to my Paytm wallet at least 6 times yesterday the 26th.
            All the transactions failed.
            Do not know why.
            Paytm says bank has denied transactions.
            Aug 8, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
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              K
              kowsalyacbe6
              Apr 27, 2021
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              Resolved

              Hi Team,

              I've made a credit card(ICICI)payment through HDFC netbanking for the amount of Rs 1680 today(27.4.2021). The amount was debited and the transaction is failed.

              Please check this ASAP for refund.

              Thanks in advance,
              Kowsalya S
              Aug 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Preethi
              HDFC Bank Customer Assistance
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                Ś
                Śùŕãj Bhâŕđwâj
                Apr 27, 2021
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                Resolved

                Address: Sec 16 HDFC Bank Noida .uttar pradesh

                My hdfc account was sallry AC ..why you hold my funds.. through by gefu
                Aug 8, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Preethi
                HDFC Bank Customer Assistance
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                  A
                  Adharsh912
                  Apr 26, 2021
                  Resolved
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                  Resolved

                  Address: Ponamalle Branch

                  I had opened a salary account with HDFC Bank long ego while I'm working for a company. Later went to higher studies and now I have joined new company. When I checked the HDFC Bank for linking them with new company I got shocked with the negative balance (-3791). I tried to contact customer support but no response. Later came to know that they converted the account into savings without my knowledge.
                  How can they do this? They didn't say this while I'm opening the account. They said no charges for anything. How cheat you are. Looting money from customers. Can't you find better way for earning. Until account opening they were nice. You can open account remotely but can't close that easily.
                  HDFC CHEAT.
                  Apr 29, 2021
                  Complaint marked as Resolved 
                  I was contacted by Home Branch when I made complaint through HDFC Support. However, through this Portal I got suspicious message and call.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 27, 2021
                  HDFC Bank Customer Care's response
                  Hi Adharsh,

                  Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Anay
                  Apr 29, 2021
                  Updated by Adharsh912
                  Got resolved when I mailed to HDFC support. However, this Portal reply doesn't help me.
                  I couldn't see both email Id and the reference number. It's showing as [protected].
                  If possible send e mail.
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                    S
                    Sunil Muttalamari
                    from Khadki, Maharashtra
                    Apr 26, 2021
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                    Resolved

                    Address: Sunil P Muttalamari, Amrutganga Society, L1 Building, Flat No. 207,Near Indian Oil Petrol Pump, Manikbaug, Sinhgad Road- Pune

                    Regarding no discount for round trip for 4 days. For your information I have travelled from Pune-Mumbai-Pune on the same day & snap is attached for your reference. All the information related to the vehicle & transaction is attached for reference.
                    Kindly do the needful.
                    Car Variant : TOYOTA ETIOS LIVA GD ( F )
                    Car Number Plate : MH15 GF5268

                    Regards,
                    Sunil M
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 27, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We understand that you have also raised your concerns vide Reference Number[protected] and you will receive a response in your e-mail ID from our team on or before 06/05/2021.

                    -Nadia
                    HDFC Bank Customer Assistance
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                      K
                      Khalid9
                      Apr 26, 2021
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                      With out information 590 RS ach amount debit y it debit
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Kamta nath singh
                        Apr 26, 2021
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                        Address: Varanasi

                        Its been more then 120 days I haven got my cash back on by buying iphone 11 .
                        The cash back of 5000 rupees.
                        Phone no.[protected]
                        Purchase was from reliance digital
                        HDFC Bank customer support has been notified about the posted complaint.
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                          C
                          cnu1985
                          Apr 26, 2021
                          Resolved
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                          Resolved

                          It’s happening multiple times. I tried reaching customer support but no luck all the times.
                          It took almost a month struggle last to get my number updated and it was working for a year. Since 2 weeks again the problem started. I don’t how it works in the backend. Now I have an emergency to transfer money but unable to receive OTP either mobile or email.
                          This is really not reliable service as promised.
                          Please help.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Preethi
                          HDFC Bank Customer Assistance
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                            Tusharg6
                            Apr 25, 2021
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                            As per the Bank's T&C, for using my Platinum Debit Card for making a payment, I should get certain rewards points based on type of merchant.
                            Now suddenly I saw that my points are showing as negative balance(-500) and this is happening 2nd time. This is happening only in this Covid time. I use to spend a lot in my account and I am eligible for the points but instead i received -500 points. I complaint against this to my bank's Virtual relationship manager but no luck.

                            I reported this thing to many times but no luck. Also from last 1 year I haven't received any cashback promotional points on spendings. I am having Salary Account with HDFC and I work in software industry. Now I am planning to change my salary account to ICICI bank.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Oct 07, 2021
                            Updated by Tusharg6
                            The issue has not been resolved yet. Neither no one has contacted me for this. I dont know what to do.
                            Not resolved yet. DId not receive any response from HDFC bank yet
                            Helpful
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                              S
                              satanu03
                              Apr 25, 2021
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                              Hi Team,

                              I had an exisiting HDFC credit card which I lost and requested for another card. But I have not yet got the new card. It has been a year now. None of your customer support numbers seem to be helping as well. Please let me know what to do.

                              Thanks and Regards,
                              Satya Pandey
                              HDFC Bank customer support has been notified about the posted complaint.
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                                niraj sahu
                                Apr 25, 2021
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                                Resolved

                                Address: H No-349, Vill- Mohana BAzar, Post- Shivpati Nagar

                                Hello sir,

                                This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

                                Kindly be informed that an amount of Rs 885.00/- was deducted from my savings/salary account on 19 april 2021 under the name of depository charges march-2021

                                Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

                                Please do the needful as earliest.

                                Regards,
                                Niraj Kumar Sahu
                                Mobile: [protected]
                                Acc No: [protected]
                                Branch: Noida sec-63
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 27, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 30/04/2021. We request your patience in the interim.

                                -Nadia
                                HDFC Bank Customer Assistance
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                                  ISHWAR SINGH JALORE
                                  Apr 25, 2021
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                                  Resolved

                                  Address: RANIWARA KABA JALORE

                                  सर मै HDCF बैंक जालौर में मेरे संसथान का खाता ओपन करने हेतु गया और खता नंबर के लिए मैंने मेरा मोबाइल नंबर रखने को बोला जो HDFC बैंक सूज खाता नंबर का नियम है जिसके लिए मेरे से 1000000 दस लाख का चेक माँगा खाता ओपन के लिए जो गलत प्ल्ज़ जानकारी देवे खाता ओपन के लिए इतना बड़ा चेक लिया जाता है किया मै खुद HDFC का लास्ट 5 साल से customer जो मेरी id 66562232 hai

                                  mobile No. [protected]
                                  Aug 16, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 28, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We have shared the details of your query with the concerned team who would get in touch with you by[protected]. We request your patience and support in the interim.

                                  -Nadia
                                  HDFC Bank Customer Assistance
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                                    Pathak.007
                                    Apr 24, 2021
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                                    Amount of Rs. 25 is debited with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no surcharges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      anshulimpex
                                      Apr 24, 2021
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                                      Address: Pune

                                      Hi i had purchased iPhone 11 on 13th July 2020 from Unicorn Infosolutions Pvt Ltd., Pune for 73600/- and there was an offer of 10% cashback within 120 days. Its been almost 9 months and haven't received any cashback. Please check and revert.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Its been 10 days and nobody has contacted, this is really not professional from such a huge bank !!
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                                        Priyanka gottipati sai
                                        Apr 24, 2021
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                                        From last two months I have been charged for some offus emi which I’m not aware of.please check the details and give me a call and try to resolve asap and I’m not going to pay for this month until and unless this issue is resolved.
                                        HDFC Bank customer support has been notified about the posted complaint.
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