Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 252

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nazeer107
Apr 29, 2021
Resolved
Report
Copy
Resolved

Address: Guruvayur

I have a new vodafine/Idea number.
I am still receiving calls and messages from HDFC Bank for another customer who was using this number earlier, perhaps.

The number
[protected]

Kindly change this number from that account and modify please.
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shubham_pawar
    Apr 29, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Shankar Seth road, Pune

    With respect to the above-mentioned subject. I request a credit card from HDFC bank about 2 years ago, I have requested only one credit card but the bank issued me 2 cards of the same segment category with two different credit limits. After getting these two card I approached the Shankar Seth Road, Pune branch asking to close one of them. They didn't respond to my queries and told me that credit cards will get close automatically after non-usage. Now, it's been 2 years of inactivity on that card even I have not generated a pin for the same but still, I'm being charged for 2 years on the name of Maintainance charge. As per RBI guidelines, a card will get closed if there is no activity then why the card is still active and being charged?
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rishi289
      Apr 29, 2021
      Report
      Copy

      Address: Ville parle west

      I am trying to cancel Ach on my account as without my Authorization payments are been taken out and also bounced and chargers are on the account ..
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Indira@123
        Apr 28, 2021
        Report
        Copy

        Ac blocked due to welcome letter not received

        Address: Dombivli east phalke road branch

        Hello, My name is india kamble,
        I opened saving insta ac in hdfc dombivli east branch. They asked me to show all proof and deposite cheque kf 21000 rs. This was in mid February 2021. After that i requested for cheque book from online banking. I received cheque book on my corresponding address. In the april 15th 2021, hdfc bank has blocked my account without any intimation. I havent received any call, msg and email from bank. They...
        Helpful
        36 other people found this review helpful
        36 found this helpful
        2 Comments
        Report
        Copy
        S
        Sandeep Kumar Ghosh
        Apr 28, 2021
        Resolved
        Report
        Copy
        Resolved

        Today Morning I have performedan IMPS transfer of 8000 rupees to one of the beneficiary accounts from my HDFC bank account ending with 0572 (ph no -[protected]). Called the bank branch and they didn't help at all.
        UPDATE: Your money transfer of INR 8, 000.00 on 28-04-21 timed out at beneficiary's bank(IMPS Ref No.[protected]
        The money has been debuted from my account but not credited to beneficiary account (which is my account only but fir Indian Bank).
        Aug 8, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 30, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We wish to inform you that, within 3- 4 working days, said transaction will either get credit in the beneficiary account or may reversed back in your account. In case amount is not credited in the account within 3-4 working days, kindly write at Grievance.[protected]@hdfcbank.com with the beneficiary account statement to check and assist you further.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vab1980
          Apr 28, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: hdfc bank trade start JB nagar andheri mumbai

          Hello All,
          10-12 years back i have applied a personal loan from hdfc bank and submitted rent agreement paper in mumbai.I was called in hdfc bank office trade star JB nagar and they told me that the rent paper which you submitted in false or wrong because the address of owner who lived in hyderabad is wrong.I told them that this address is given by owner itself and he ownes a flat in mumbai dombivli, but the officer named chaturvedi and singh forced me to sign a paper that it was false paper submitted by me and chared Rs 2500 to me.
          As there was no option left for me becoz they told me that they will complaint to my HR and police i paid the fine.
          now this year 2021 i got offer from hdfc bank and again this was rejected by them saying my name is in blacklist.
          after this incident i got many loans form hdfc bank including personal and home loan which was closed by me.
          Now my request is to remove my name from blacklist as it is creating problem for me in job.
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 28, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

          -Bejoy
          HDFC Bank Customer Assistance
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            from chennai, Tamil Nadu
            Apr 28, 2021
            Resolved
            Report
            Copy
            Resolved

            I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 266530 but one time my due date is every month 7.but i deposited 7th morning 9 am. before 9 am they deducted the amoun. They put a fine of 649.and at the end of the month they again charged me 236 re for emi rtn charges what is this charges and what is related this charge without massage hdfc alway problem complaint service and we not choice for other bank sal account
            Aug 14, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 28, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

            -Bejoy
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijayakumara m
              Apr 28, 2021
              Resolved
              Report
              Copy
              Resolved

              Address: Vasanthanagara branch. Millers road. Bengalore560052.

              Sir i have hdfc account and I get personal loan in jan 2018 . And I paid every month emi 9574 . Covid time overdue amount also I paid 2589.my personal loan clear for 3 years.. Now again why hdfc bank deducted rtn charges 263rupees in my account please solve this problem.. I am very sad about hdfc bank.. I am going to complaint about this please solve early.
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 28, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

              -Bejoy
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Pluz Media
                Apr 28, 2021
                Resolved
                Report
                Copy
                Resolved

                My HDFC Bank upi is blocked for security reasons so then I cannot make any transactions. I have contacted my HDFC branch and also customer care but they cannot help me to get through this. kindly resolve this as soon as possible.

                Thanks,
                Jayaprakash P
                Aug 9, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 28, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                -Bejoy
                HDFC Bank Customer Assistance
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bezawada kings
                  Apr 28, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Vijayawada

                  I done a translation through my HDFC back but it's fail because of imps time out however my money debited it's not created what to di
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Ningtonphy Jajo
                    Apr 28, 2021
                    Report
                    Copy

                    Address: Noida

                    I have HDFC account ..I use my atm card in foreign machine (Qatar) for 845 rs but they deduct 1500 rs for using international machine instead 3.5% please check and update me ASAP
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ali Ashraf Khan
                      Apr 27, 2021
                      Report
                      Copy

                      Hi

                      Rupees 118 debited from my account on 27 April 2021 with narration "Dir Dbt CHG Incl GST[protected]MIR[protected]"
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Venkatesh Aiyagari
                        from Delhi, Delhi
                        Apr 27, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I tried to transfer funds from my online Hdfc account to my Paytm wallet at least 6 times yesterday the 26th.
                        All the transactions failed.
                        Do not know why.
                        Paytm says bank has denied transactions.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                        -Bejoy
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kowsalyacbe6
                          Apr 27, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Hi Team,

                          I've made a credit card(ICICI)payment through HDFC netbanking for the amount of Rs 1680 today(27.4.2021). The amount was debited and the transaction is failed.

                          Please check this ASAP for refund.

                          Thanks in advance,
                          Kowsalya S
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Preethi
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Ś
                            Śùŕãj Bhâŕđwâj
                            Apr 27, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Sec 16 HDFC Bank Noida .uttar pradesh

                            My hdfc account was sallry AC ..why you hold my funds.. through by gefu
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the details of the charges and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Preethi
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Adharsh912
                              Apr 26, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ponamalle Branch

                              I had opened a salary account with HDFC Bank long ego while I'm working for a company. Later went to higher studies and now I have joined new company. When I checked the HDFC Bank for linking them with new company I got shocked with the negative balance (-3791). I tried to contact customer support but no response. Later came to know that they converted the account into savings without my knowledge.
                              How can they do this? They didn't say this while I'm opening the account. They said no charges for anything. How cheat you are. Looting money from customers. Can't you find better way for earning. Until account opening they were nice. You can open account remotely but can't close that easily.
                              HDFC CHEAT.
                              Apr 29, 2021
                              Complaint marked as Resolved 
                              I was contacted by Home Branch when I made complaint through HDFC Support. However, through this Portal I got suspicious message and call.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 27, 2021
                              HDFC Bank Customer Care's response
                              Hi Adharsh,

                              Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Anay
                              Apr 29, 2021
                              Updated by Adharsh912
                              Got resolved when I mailed to HDFC support. However, this Portal reply doesn't help me.
                              I couldn't see both email Id and the reference number. It's showing as [protected].
                              If possible send e mail.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunil Muttalamari
                                from Khadki, Maharashtra
                                Apr 26, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Sunil P Muttalamari, Amrutganga Society, L1 Building, Flat No. 207,Near Indian Oil Petrol Pump, Manikbaug, Sinhgad Road- Pune

                                Regarding no discount for round trip for 4 days. For your information I have travelled from Pune-Mumbai-Pune on the same day & snap is attached for your reference. All the information related to the vehicle & transaction is attached for reference.
                                Kindly do the needful.
                                Car Variant : TOYOTA ETIOS LIVA GD ( F )
                                Car Number Plate : MH15 GF5268

                                Regards,
                                Sunil M
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 27, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that you have also raised your concerns vide Reference Number[protected] and you will receive a response in your e-mail ID from our team on or before 06/05/2021.

                                -Nadia
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Khalid9
                                  Apr 26, 2021
                                  Report
                                  Copy

                                  With out information 590 RS ach amount debit y it debit
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kamta nath singh
                                    Apr 26, 2021
                                    Report
                                    Copy

                                    Address: Varanasi

                                    Its been more then 120 days I haven got my cash back on by buying iphone 11 .
                                    The cash back of 5000 rupees.
                                    Phone no.[protected]
                                    Purchase was from reliance digital
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      cnu1985
                                      Apr 26, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      It’s happening multiple times. I tried reaching customer support but no luck all the times.
                                      It took almost a month struggle last to get my number updated and it was working for a year. Since 2 weeks again the problem started. I don’t how it works in the backend. Now I have an emergency to transfer money but unable to receive OTP either mobile or email.
                                      This is really not reliable service as promised.
                                      Please help.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 26, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Preethi
                                      HDFC Bank Customer Assistance
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit