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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 253

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P
Phiren
Apr 15, 2021
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Address: 10 b surya Nagar society mangalpura road ganesh x anand 388001 ganesh

I have a salary account with hdfc bank my account number is [protected] so i have been charged ach debit return charges of rs 590 (3 times) and total 1800 rs is deducted from my account on 15/04/2021
So don't reminder me so give me refund amount in my account
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Bejoy
HDFC Bank Customer Assistance
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    Address: #82,2nd cross ,Lalbahadur Nagar ,, 5th Main ,OMBR Layout ,Near

    Amount 29.50 is getting deducted with the description EAW DECCHG 06-04-21 CARDEND (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. i am using this card from past 9 years, There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing...
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    starlite 77
    Apr 15, 2021
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    This is to inform you that a cheque was issued to me on the 6th of April and the cheque has still not been cleared yet it's the 16th of April. The funds have been debited from the issuers account. I have contacted my RM only to him tell me I have to contact the branch that the cheque was deposited. I am not in any position to chase around for a cheque due to health reasons and being immobile. Also the branch does not answer calls. Extremely frustrating . I have an NRO account with HDFC I think I might just pull out .
    HDFC Bank customer support has been notified about the posted complaint.
    I have now come to understand that I had to personally deposit the cheque and fill out the nro customer declaration form. Why was the cheque accepted in the first place and why was the money debited from the issuers account?? Why has nobody still not called me to explain why my cheque is not cleared yet??? .
    Dear Customer,

    Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

    -Bejoy
    HDFC Bank Customer Assistance
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      A
      Amit Makawana
      Apr 15, 2021
      Resolved
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      Address: Bhavnagar

      GSRTC has done refunds of 2 cancelled tickets, but the amount is not yet credited in my HDFC bank account. I'm sending the screenshots of details of the transactions, done by GSRTC.
      Please, do the needful. I'm sending the transaction information hereby as a screenshots.
      +2 photos
      Apr 18, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nishtha87
        Apr 15, 2021
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        Its been 2 months that my fastag is not working. I have sent multiple emails with KYC documents for the same, these guys do not just care to reactivate it or even reply as a matter of the fact.
        Kindly DEACTIVATE it as the tag is inactive and i am tired of paying double the toll amount in cash everytime. Kindly do it ASAP.

        User id[protected]
        HDFC Bank customer support has been notified about the posted complaint.
        Did u hear back from them?
        Nishtha87's [Complaint's author] reply, Apr 15, 2021
        Not Yet.
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          M
          Mangesh Chaudhary
          Apr 15, 2021
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          Address: Dombivli East

          Please release mirevenue hold through gefu held by hdfc 1005.43
          Act No - [protected]
          IFSC CODE - HDFC0009266
          BRANCH - NILJE
          +1 photos
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            delrajesh
            from Gaya, Bihar
            Apr 15, 2021
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            My salary credited on 7 April this month Due to financial year closing & same dated my HDFC Ploan EMI was due. amount debited also but HDFC has charged 649Rs. happened first time in 10 years banking with HDFC. SR request no[protected]. Still not received any resolution or not refunded the amount. Loan Dept. has hold the amount of 649Rs.
            My cibil is 780 plus from last 10 years with 100% payment history.
            Loan Account No: 98669833 & SR Request no. is[protected]
            HDFC Bank customer support has been notified about the posted complaint.
            Apr 15, 2021
            Updated by delrajesh
            I maintained sufficient balance as per EMI was mentioned/informed to me. But due to few hidden charges added from Bajaj Finance for first EMI(117+36) which was not informed to me/not even mentioned in document of Bajaj, due to this mistake of Bajaj finance, my EMI bounced & ICICI bank charged 3 times(590*3) in my ICICI bank account no.[protected].
            Bajaj Finance has already accepted their mistake and apologized for the same and also returned the Penalty charges applied by them(Docs shared to ICICI bank). But ICICI bank is not refunding the ECS eturn charges..
            Now I am requesting the ICICI bank to refund the ECS return charges applied 3 times in my bank account so that i can continue the services with ICICI bank.

            This happened first time In my past 10-11 years history & banking with ICICI bank, not a single cheque/Ecs bounced yet. Check my Cibil- 780 plus always in last 10 years with 100% payment history.
            Apr 15, 2021
            Updated by delrajesh
            Please ignore above complaint of ICICI bank...by mistake updated here.
            Dear Customer,

            We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest April 19, 2021. We request your patience in the interim.

            -Nadia

            HDFC Bank Customer Assistance
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              S
              satyam.shivay
              Apr 14, 2021
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              Resolved

              Today i made transactions of 30000 from my hdfc account but not crefited in sbi account it has been more than 2 hour and the message was as follows
              UPDATE: Your money transfer of INR 30, 000.00 on 14-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. I m very much worried about my monry taljed to sbi customer care they said talje to ur hdfc bank
              Aug 14, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 16, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We have checked our records and confirm that your fund transfer dated 14-04-21, reference number[protected] for the amount Rs.30, 000 through IMPS was timed out due to a technical issue at the Beneficiary bank end. The same will be credited to the Beneficiary account or refunded back to your account within 3-4 working days.




              -Nadia

              HDFC Bank Customer Assistance
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                I
                Icicihdfc
                Apr 14, 2021
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                Address: Pune ,chikhali

                Hi,
                My name is Priti Pawar. I joined a company in the year 2018 and that company opened my salary account in HDFC bank but didn't gave any basic terms and conditions of salary account. I left that job after few month because of study reason. At that time my account balance was less than Rs.10, 000. Now my salary account in hdfc bank has been converted to savings account Without informing me.
                Now it showing negative balance of -6678.I am totally shocked and worrying about the same.I don't want to pay any penalty, I want to close my account as soon as possible.According to new RBI guidelines banks are not supposed to penalise for dormant accounts but when I contacted the customer care they are refraining from closing it saying I have to Pay the fine.

                Bank:HDFC, Chikhali, Pune Branch
                My account no is: [protected]
                contact no: [protected]
                Thanks in advance.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Hi Team,

                  I was placing an order on Myntra worth Rs 6188 around 12:12 PM, April 11.
                  The payment mode that I selected was a Hdfc credit card. I received a debit message from the bank but over myntra app I saw that it marked it as a failed payment.

                  There is not even an order id generated in Myntra for this entire transaction

                  Attaching the debit message received from the bank (this is the last...
                  +1 photos
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                  I have been charged with offus emi
                  OFFUS EMI, INT NBR:06, [protected] (Ref# 09999999980413009223773) 104.13
                  13/04/2021 OFFUS EMI, PRIN NB:06, [protected] (Ref# 09999999980413009223765) 1, 523.50
                  13/04/2021 OFFUS EMI, INT NBR:09, [protected] (Ref# 09999999980413009223757) 32.25
                  13/04/2021 OFFUS EMI, PRIN NB:09, [protected] (Ref# 09999999980413009223740) 1, 935.26
                  13/04/2021 OFFUS EMI, PRIN NB:03,...
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                  R
                  Rahul Kodaru
                  Apr 14, 2021
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                  On 11th April, 2021 a sum of (531+148+206 = 885) deducted from my HDFC Bank Account for AMB Charges for Feb and March.
                  My salary stopped crediting in my account from January but as said by Bank, I will have 3 months until my salary account converts to savings account. In that case why did the money get deducted from account for Feb & March?
                  There is no intimation to me as the account has been converted to Savings account. Please refund my money back.
                  Oct 9, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Acct No. - [protected] - Gachibowli Branch
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                    Y
                    Yeswanth Kumar Pulicherla
                    Apr 14, 2021
                    Resolved
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                    Resolved

                    Dear sir/maam,

                    In this current bill statement, the amount of 14558.93(13/04/2021) rs has been charged..

                    So i want to know, what is this and why is it added in my current bill..

                    So please help me in this and send me clarification for further to associate with credit card services..

                    Attachment is attached for your reference.
                    +1 photos
                    Jun 8, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 15, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard: http://bit.ly/3cH0Zjh.

                    -Zubin
                    HDFC Bank Customer Assistance
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                      L
                      LGK New Launches
                      Apr 13, 2021
                      Resolved
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                      Resolved

                      Address: Gurugaon sector 14

                      I had an account in HDFC which I'm maintaining from last 5years & I had HDFC credit card also from last 1.5 years due health issues I'm not salaried I had not maintained BANK ACCOUNT from last 1 year they had not mentioned any thing that you will be charge amount if you not maintain because it is salary account after the Final settlement of the credit card my saving account changed to normal now they unnecessarily deducting the amount they had deducted almost 5900rs within a span of 1 week, I asked to close the account but they are not responding on mail & customer service is useless they are not capable to handle customer query I had experienced before also, Please help me
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 14, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We have shared your comments with the concerned team and our bank official will get in touch with you on or before April 17, 2021. We request your patience in the interim.

                      -Zubin
                      HDFC Bank Customer Assistance
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                        M
                        MohitSanjwaal
                        Apr 13, 2021
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                        Address: JASTECH SYSTEMS PVT LTD, PLOT NO. 258,SECTOR-8,IMT MANESAR

                        I, Mohit have a savings account with HDFC Bank, Manesar, Gurgaon Branch having Account Number # [protected]. I have taken a personal loan from your bank whose EMI is due on the 7th of Every Month. On 7th Feb 2021, the EMI didn't get deducted from my Account till 9 pm, however, the account has the amount for the EMI to be deducted. As am very much concerned about my CIBIL, so I paid the EMI using Netbanking at night on that day so that my CIBIL won't be affected. But to my surprise, even after paying the EMI on time, the bank charged a bouncing charge. Now I request you to reverse these charges as the EMI was paid on the due date itself. Otherwise, it Will be a poor example for those who pays their dues regularly on time and this will ruin your bank image among my family and friends. Looking for a quick positive response from your side.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 14, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have shared your comments with the concerned team and our bank official will get in touch with you on or before April 17, 2021. We request your patience in the interim.

                        -Zubin
                        HDFC Bank Customer Assistance
                        Apr 23, 2021
                        Updated by MohitSanjwaal
                        Dear

                        Please clarify the withdrawn amount vs deposit amount on account of loan number # 8808040. Kindly get the extra debited money reversed to my account asap.

                        Date Withdrawn Amount Deposit Amount (From Bank Side)

                        7/2/2021 RS. 4283

                        8/2/2021 RS. 4283 RS. 4283

                        9/2/2021 RS. 887.98

                        10/2/2021 RS. 3395.02

                        11/2/2021 RS. 2985

                        15/2/2021 RS. 649

                        TOTAL RS. 12849(Dr) RS. 7917(Cr)

                        Difference(Debit vs Credit): RS. 4932

                        EMI Amount: RS. 4283

                        Amount Extra Debited: RS. 649

                        Please don't fool innocent people. Get my statement checked and get the extra debited amount reversed.

                        A screenshot of the mail received from the Bank end has been attached herewith for your reference.

                        I really wonder that HDFC bank have hired so illiterate people who even don't know addition and substraction.

                        Apr 23, 2021
                        Updated by MohitSanjwaal
                        Account Summary of loan account# 8808040:

                        Date Withdrawn Amount Deposit Amount
                        7/2/2021 RS. 4283(Dr)

                        8/2/2021 RS. 4283(Dr) RS. 4283(Cr)
                        9/2/2021 RS. 887.98(Dr)
                        10/2/2021 RS. 3395.02(Dr)
                        11/2/2021 RS. 2985(Cr)
                        15/2/2021 RS. 649 (Cr)

                        TOTAL RS.12849(Dr) RS.7917(Cr)

                        Difference(Dr vs Cr): RS. 4932

                        EMI Amount: RS.4283

                        Amount Extra Debited: RS. 649

                        Apr 30, 2021
                        Updated by MohitSanjwaal
                        Any update or should I raise the subject matter to RBI OMBUDSMAN.
                        Nov 24, 2021
                        Updated by MohitSanjwaal
                        should I raise the subject concern to RBI OMBUDSMAN?
                        I haven't received any response from your Bank side. I just simply want to ask, Are you going to reverse these unappropriate charges charged or Should I register a complaint with RBI Ombudsman for the same.
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                          Bright Junis
                          from Thane, Maharashtra
                          Apr 13, 2021
                          Resolved
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                          Resolved

                          Hello,

                          I have cancelled 3 Irctc tickets, & i got a message from HDFC that the amount has been credited. But when i checked my account it was not credited.

                          525 + 1070 + 910 = 2505 RS

                          I need help from HDFC bank. I tried calling Customer care number but it received no reply & no proper option.

                          Regards,
                          +3 photos
                          Apr 13, 2021
                          Complaint marked as Resolved 
                          i'll check with bank first Can you please also delete my complain ?
                          HDFC Bank customer support has been notified about the posted complaint.
                          Apr 13, 2021
                          Updated by Bright Junis
                          Thank You for you email, I'll be waiting for your reply
                          Thank You for you email, I'll be waiting for your reply
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                            M
                            Mlkn
                            Apr 13, 2021
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                            Dear Sir/Madam

                            My self MAHENDRA PRATAP consumer number "[[protected]*0]" living at CGS Colony building N0.42, Sector 2, Quarter no. 468, 1ST Floor, KANE NAGAR ANTOP HILLMUMBAI-400037. I paid my bill online on 12.04.2021 around 09:25 P.M. on your website www.bestundertaking.net and my bill amount was Rs.740/- and I also received the SMS from HDFC bank (a/c no.[protected] that Rs.740/- is debited from my account against MUMBAI electricity supply but at the end of the payment I got error message but money is debited from my account and still my bill is showing unpaid.

                            The SMS message received in my mobile no.[protected].is as under:-
                            “You’ve spend Rs.740.00 via Debit Card xx3103 at BESTUNDE1529386 on[protected]:21:26:30”
                            Please solve my problem as soon as possible (by making paid my electricity bill account or crediting the said amount in my HDFC bank account no.[protected] from which the said amount is debited
                            HDFC Bank customer support has been notified about the posted complaint.
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                              JayantWagh
                              Apr 12, 2021
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                              Officially Khed Shivapur Toll is free for all MH-12 Vehicles, still when I pass though it deducts toll from the fasttag. I requested the respective toll booth person and showed proof of my residence still deducting money. Kindly take some action on the same and revert my all deducted toll money to my fast tag account.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                shikha virha
                                Apr 12, 2021
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                                I have my salary account but I didn’t know when this become to regular saving account. I have checked one year bank statement there I could see the bank several times deducted AMB CHRG INCL GST without my consent and any notification. They didn’t even inform me how much amount I should maintain in my account. I think this is way bank are making money. I want my money back. Please refund all my amount as soon as possible otherwise I will close my account. I hope this will resolved soon.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  saurabhshukla90
                                  Apr 12, 2021
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                                  I have booked the ticket on the IRCTC website and paid the amount of Rs 730/- while using HDFC Net Banking

                                  However, twice the amount debit ..Also, i coordinate with irctc they confirmed to me that they have not received the twice payment.

                                  I tried to coordinate with the customer care team of HDFC bank, but always it is got disconnected after putting on hold.

                                  PFB of screenshot with payment details,

                                  HDFC Bank account -[protected]

                                  My contact number-[protected]

                                  Registered contact number -[protected]
                                  +1 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused to you. We understand that you have raised your concerns at HDFC Bank to vide Reference Number HBL=[protected] and you will receive a response by April 17, 2021. Looking forward to your patience and cooperation in the interim.

                                  -Zubin
                                  HDFC Bank Customer Assistance.
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