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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 253

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Address: Indiranagar double road, bangalore

I am an account holder at HDFC indiranagar branch. Bearing account number ********.

i did an imps transfer of rs.50000/-to the wrong beneficiary account number i.e to **********. the transfer was done on 16/04/2021 at 5:30 pm.
I did visit the beneficiary account holder branch on 17/04/2021 and they said they can put a lean on the transfer and reverse it back if the hdfc branch can send an email to them( email id - [protected]@unionbankofindia.com...
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Geetha1710
Apr 19, 2021
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I have an account in HDFC BANK, Egmore branch, Chennai. IFSC CODE- HDFC0001284. I have been charged ₹ 2339 for I don’t know what reason. I wasn’t alerted about this also.what to do now. This is very unethical to charge such high amounts without giving a proper reason. As a consumer I should know the charges levied upon me. I am not getting a proper customer care support also. I want the bank representative to contact me and explain this.
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comment with the concerned team and our branch officials will get in touch with you by 26.04.2021. We request your patience in the interim.

-Anay
HDFC Bank Customer Assistance
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    Mayankohriii
    Apr 19, 2021
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    I jst book a room in agoda my money debit and then i get this message but i does not get my money back
    +1 photos
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      peter tete
      from Bhopal, Madhya Pradesh
      Apr 18, 2021
      Resolved
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      Address: E-6 janta colony h no 243 bhopal

      Hi my name is Peter John tete my account is with hdfc bank.. I don't no the reason why they deduct Rs.885 from my account.
      i dont know why they do it. so please register my complaint regarding thisssssss
      +1 photos
      Apr 19, 2021
      Complaint marked as Resolved 
      Money not refund in my account
      HDFC Bank customer support has been notified about the posted complaint.
      Apr 19, 2021
      Updated by peter tete
      Money not refund my account
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Hi my name is Peter John tete my account is with hdfc bank.. I don't no the reason why they deduct Rs.885 & then 706Rs. from my account. Customer care told me 885Rs. Is annual debit card charges & 706Rs. Is non maintenance charge but 706Rs is deduct on[protected] & and again 706Rs. Deduct[protected].why two time money deduct answer me please.
      i dont know why they do it. so please register my complaint regarding thisssssss
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        Sreelaxmi Pallerla
        Apr 18, 2021
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        3000rs deducted from my account, 3594rs negative balance and 3594 rs mirevenue hold what is this .This much amount your stealing from customers, please respond to my complaint.in this lockdown situation also u r not having consurn towards customers, this is very bad .Pls reply
        HDFC Bank customer support has been notified about the posted complaint.
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          Rupali Shekhawat
          Apr 18, 2021
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          I have recharged my airtel sim on 16.04.2021 with Rs 598, the transaction is showing as completed but my recharge has not been done. Please help
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            Cary Edward
            Apr 18, 2021
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            Hi, I have transferred 2000 to my another ICICI account but the amount got debited and I recieved a status your transaction timed out at beneficiary bank end
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              Vikramgolechha
              Apr 17, 2021
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              Address: Ratan Singh bazar barmer
              Website: [email protected]

              Dear sir. मैने एचडीएफसी बैंक से pos मशीन ले रखी है। जब मशीन ली थी तब बैंक ने बोला था की 2000 से कम डेबिट कार्ड से स्वाइप करने पर कोई चार्ज नहीं देना होगा। जबकि अब उन्होंने पूरे साल के सारे डेबिट कार्ड जिनका लेन देन 2000 से कम हैं उनपर भी चार्ज ले लिया। और उन पर gst add नही किया है। उनका कहना है कि आरबीआई के अनुसार 2000 से कम लेन देन पर केवल चार्ज लिया जाए। क्या वाकई आरबीआई ने ऐसा नियम बनाया है कि चार्ज लेके उन पर gst मत लीजिए या फिर बैंक द्वारा हमसे गलत वसूल किया जा रहा है। कृपया जानकारी देवे। धन्यवाद
              Aug 8, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 18, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the Tid no. and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                ashmistry
                Apr 17, 2021
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                Address: 1304 shreepati 13th floor B&C WING KHETHWADI OPP UNIONHIGH SCHOOL NR,SIR H.N HOSPITAL GRANTROAD EAST
                Website: fastag hdfc bank

                Please, money has been deducted from my Fastag HDFC bank wallet, we have not driven our since 3rd of April, the money is being cut till the date, and the money that is being deducted is not our number. We get our refund back
                MY WALLET ID - [protected]
                CUSTOMER ID[protected]
                +18 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Anay
                HDFC Bank Customer Assistance
                ashmistry's [Complaint's author] reply, Apr 29, 2021
                Please slove my this problems, reply me this email id [email protected] my number is 9821682324. how many days too take resolve this problems, please argent reply.
                dear sir, please go through this matter at earlier date yesterday 19/04/2021 once again debit amount for toll in my account, please refund me all matters. always my car is parking in parking area.
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                  Dharitro
                  Apr 17, 2021
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                  Dear team,
                  Hdfc bank has put on hold an ammount of Rs.4135 by mi revenue hold through gefu for no reason or may be misleading. And this is the second time in this month. Last month also 7891 got deducted from my account.I have already emailed them for this issue bit haven't get any response from them.
                  I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown ammounts without getting any information about it.
                  A/c type: salary a/c
                  Branch : hdfc bank, hsr layout, Bangalore
                  Ifsc: HDFC0001993
                  A/c no: [protected]
                  So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
                  Thanks & Regards,
                  Dharitri Das
                  [protected]
                  dharitri.[protected]@gmail.com
                  +1 photos
                  Aug 23, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 19, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 23, 2021. We request your patience in the interim.



                  -Nadia

                  HDFC Bank Customer Assistance
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                    Phiren
                    Apr 17, 2021
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                    I have call from your company
                    [protected]
                    He say refund to your account
                    Give me payment from your card
                    I will give you refund say to me
                    From this website
                    https://customerclaimpayment.online/index.php/about/claim-payment/87-2/
                    So fast action to this person
                    Aug 15, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      from Amroha, Uttar Pradesh
                      Apr 17, 2021
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                      Dear customer care,

                      Without any information bank has deducted 2065 rs from my account. I want my money back and the reason also why it is deducted.

                      Kindly reply as soon as possible

                      Hdfc account details :
                      Account number : [protected]
                      Customer id : 62900655

                      Transaction details :
                      Reference number : MIR[protected]
                      MIR[protected]
                      Deducted date : 04 April 2021
                      Amount : 2065

                      I am waiting for reply.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Paramjeet Singh Bassan
                        Apr 17, 2021
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                        29.50 amount is getting deducted from my account mentioning withdrawal charges but it was not informed earlier.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Sandipan Biswas 1
                          from Guwahati, Assam
                          Apr 17, 2021
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                          I have bought my iphone11 with HDFC bank credit card on[protected] from iDestiny Guwahati. As mentioned by hdfc bank (To receive a cashback of 5000 within 120 days from the transactional month end) I haven’t received my cashback till now, it is more than 120 days. I have asked in iDestiny, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., offer details, and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Preethi
                          HDFC Bank Customer Assistance
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                            sgrpwr
                            Apr 17, 2021
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                            Address: HDFC Bank, Kasturba Gandhi Marg Branch, Bangalore, Karnataka

                            My customer number is 70542110.

                            I closed my credit card ending with 1093 on 30-Dec-2018. I received a confirmation email from HDFC Support that my card is closed and has no outstanding amount. Even Experian credit report also reflects that my card is closed on 30-Dec-2018

                            On 15 Apr 2021, I get an SMS that I have an overdue payment of Rs 1648. On digging deeper I found that statement generated for March-2021 has an entry o[censored]nauthorized payment. In which transaction of Rs 1049 has happened on 01-Sep-2020, which I am never aware of and never informed.

                            When my card was closed customer service has asked me to deregister my card. Now, I don't have my card registered in the NetBanking account or physical my card. To keep my credit report clean, I made payment of the overdue amount to the account number mentioned in the Experian report.

                            To resolve the complaint. I want the unauthorized transaction with all overdue charges to be reversed. Also, I want my money back that I paid to keep my report clean.
                            +2 photos
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,


                            We are looking into your query vide reference number[protected] and will respond to you by April 23, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.



                            -Nadia

                            HDFC Bank Customer Assistance
                            Apr 25, 2021
                            Updated by sgrpwr
                            Hello,

                            I didn't receive any valuable response from the bank side yet. Can you tell me when can I expect the case to be resolved? I have already put more than 5 emails to the bank and no one responds with any meaning response. Every mail responds the same text that "Your card is closed on 30-Dec-2018 and has null outstanding as of today". But no one really talks about the refund or unauthorized transaction on the closed card that has happened.
                            Apr 29, 2021
                            Updated by sgrpwr
                            Finally, I have received from HDFC that they temporarily credited the amount 1049 to my account and initiated an investigation from their side. I have two concerns now. First, What about the extra charges like late fees and all. Second, how to take money out of my credit card account since my card is blocked already.
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                              salam kirankumar singh
                              from Guwahati, Assam
                              Apr 16, 2021
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                              Resolved

                              Hi,

                              I am hdfc account holder, this month April 2021 my account got deducted Rs- 177 for ("BRN cash txn chgs incl gst") 3times. I didn't receive any message or alert for it, when I checked my account statement I came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction because of that I can't deposit if they take my money as easily.
                              +1 photos
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 19, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 23, 2021. We request your patience in the interim.

                              -Zubin
                              HDFC Bank Customer Assistance
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                                Mohit_sehgal06
                                Apr 16, 2021
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                                I initiated a transfer of 100000 on 16th of April 2021 . The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been a full day and still the funds are not credited back to the account. Below is the message :-

                                UPDATE: Your money transfer of INR 1, 00, 000.00 on 16-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxx
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Pankajmaanu
                                  Apr 16, 2021
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                                  Address: Subash nagar gali no b11 house no 569, Near shiv clinic jwalapur haridwar

                                  Pankaj sharma [protected]
                                  [protected]@gmail.com
                                  acc no hdfc [protected]
                                  Mera dwara dinak 12 march ko hdfc sales representative ko 12000 rs cash home loan process ke liye diye gaye jiska message mere pass 16 march me aaya, aur 14.april me mere pass call aati hai ki aapka lon cancel ho gaya hai aapka jo hdfc se lon chal raha hai uski 1 instalment bounce hai
                                  Meri aapse request hai
                                  Aisa dokha customer ke sath na kare ki paise lete samay bola jaye ki aapka loan ho jayega aur 1 mahine baad bole cancel ho gaya
                                  Kya civil check karne me 1 month ka time lagta hai

                                  Mere jo bhi process fess lagi hai usko 12000 se deducted karkar baki amount vapis karne ka kast kare
                                  Aapke representative na hi call receive karte hai na hi message ka koi reply kar rahe hai

                                  Thanks
                                  +2 photos
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                                    gandhikar
                                    Apr 16, 2021
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                                    Address: T 31, 7th Avenue, Mahatma Gandhi Rd, Shastri Nagar, Besant Nagar, Chennai, Tamil Nadu 600090, India

                                    My HDFC NRO Savings account is charged Rs 295 every quarter for a mutual fund account I have not been using for the last 7 years.
                                    I'm abroad and don't see a possible option to deactivate this mutual fund account and get the refund.

                                    This is a rip-off and poor service from HDFC.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      ddshrivastav
                                      from Kota, Rajasthan
                                      Apr 16, 2021
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                                      Address: ONE ASSIST
                                      Website: one assist

                                      My credit card [protected] is unauthorisedly debited on 12.04.2021 for Rs.1399/- towards ONE ASSIST MFEE RENEWAL.
                                      I have never initiated or authorized this debit from my credit card ending 2659 and also not in my knowledge.KINDLY REVERSE THE AMOUNT AND CREDIT BACK TO MY CREDIT CARD ALONGWITH ANY GST or OTHER CHARGES IF ANY DEBITED BY YOU.
                                      ALSO CANCEL MEMBERSIP OF ONE ASSIST GIVEN BY YOU WITHOUT MY PERMISSION & KNOWLEDGE WHICH IS PURELY UNETHICAL FOR A REPUTED PRIVATE BANK.
                                      HDFC Bank customer support has been notified about the posted complaint.
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