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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 254

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H
HeerM
Apr 21, 2021
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Address: Vile-Parle, Mumbai

Amount wrongly deducted under DC INTL POS TXN MARKUP + ST from my act without my notice on 15th April 2021.
A sum of Rs. 2108 was deducted from my account of HDFC, deducted under DC INTL POS TXN MARKUP + ST.
As per my understanding, this is "Txn - Transaction. Markup - Foreign currency markup. And this is not my request done on the requested date.

How this can be done without asking OTP, request nor I was intimated before the education.

Kindly refund my debited amount and let me know how this amount was debited from my account.

This very irresponsible service from HDFC that anyone can debit from my account without my permission.
Aug 9, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details and complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    R
    Ravinder Pasula
    from Hyderabad, Telangana
    Apr 21, 2021
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    Address: Portal (No Office)

    (1) Complaint against HDFC Bank Credit Card Division relating
    to threatening and harassment calls in respect of my
    Credit Card No. [protected]
    The Staff, Collection Dept and recovery team are continuously
    harassing me by making calls for repayment inspite of a consumer
    case C.C.58/2019, Dist Consumer Forum, R.R.District,
    is Pending—Advocate appointed on behalf of HDFC after
    one year. OP got exparte.

    (2) Later, I paid the due amount of Rs. 10, 500/-as per the Settlement Letter of HDFC Dt. 15.2.2021, vide D.D.No. 245397 Dt. 24.11.2021 of SBI, Gayatrinagar Branch. the above case compromised on 31.3.2021 and the above CC58/2019 closed.
    Even after compromise and closure of the case, the above people continued to harass me to pay the due amount-request to take action Against the HDFC Bank, Credit card Division-reg.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Sanjit45
      Apr 21, 2021
      Resolved
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      Resolved

      Address: CYBER CITY, GURGAON HARYANA

      There was a balance of Rs.1200.00/- on my account but the next day when I checked my account, I saw a balance of Rs.-409.27. This was just after the day I paid EMI of Rs.10, 800.00/- for my personal loan on April, 07, 2021. I'm really puzzled, confused and angry. There is no statement available for that. Now I'm bankrupt. Please RETURN BACK my money. It is too much and instill mistrust to your faithful customer.
      Aug 6, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 23, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We are looking into your query and our official will contact you by April 28, 2021. Request your co-operation and patience in the interim. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.

      -Nadia
      HDFC Bank Customer Assistance
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        N
        Nand Agrawal
        Apr 20, 2021
        Resolved
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        Resolved

        The issue that I have experienced was: My complaint is regarding the iPad offer to customers who has performed maximum value transactions in October and November. The winner list is published here: https://offers.smartbuy.hdfcbank.com/offer_details/16955

        Name: Nand Kumar Agrawal
        Card Number last 4 digits: 6079

        I did multiple high value transaction during the offer period and my name is also on tnt winners list.
        Aug 14, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Apr 20, 2021
        Updated by Nand Agrawal
        I also contacted HDFC bank multiple times from the complaint section, but no response so far.
        Verified Support
        Apr 23, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We have reviewed your concerns and you may look forward to receiving a response towards the same by April 28, 2021. The interaction reference number for the same is[protected]. We seek your patience in the interim.

        -Nadia
        HDFC Bank Customer Assistance
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          M
          Mounikareddy Segi Reddy
          Apr 20, 2021
          Resolved
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          Resolved

          You have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

          Hello sir,

          This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

          Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 19th apr 2021 under the name of depository charges

          Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

          Please do the needful as earliest.
          Aug 14, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            R
            Rahul Gangakhedkar
            Apr 20, 2021
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            My Virtual Relationship Manager Nutan is not responding to my calls and has very lethargic attitude
            HDFC Bank customer support has been notified about the posted complaint.
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              V
              vishalkn03
              Apr 20, 2021
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              I Vishal Nellikeri holding a credit card of HDFC card number [protected].
              But in the month of March 2021 my 4903 point has been lapsed without my knowledge and without ant intimation. Also in the Feb 2021 credit card statement no points will be expired it was mentioned, then how in month of March 2021 my points got lapsed.
              HDFC Bank customer support has been notified about the posted complaint.
              Hi Vishal,

              Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, the last four digits of your Credit Card No., along with the registered mobile number & email ID. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              vishalkn03's [Complaint's author] reply, Apr 26, 2021
              Please provide me the Grievance email ID. I am unable to understand [protected]. Also what is Reference Number TT [protected]
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                V
                vibhu vishnoi2018
                from Gurgaon, Haryana
                Apr 20, 2021
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                Resolved

                Refund on Depository Charges-885 INR

                Address: Haridwar
                Website: www.hdfcbank.com

                Hello Sir/Madam,

                This is in reference to the transaction made in my account under the header of depository charges; without any intimation by the HDFC bank.

                Kindly be informed that an amount of INR 885.00/- was deducted from my HDFC savings/salary Account No.[protected] on 19th April 2021 under the name of DEPOSITORY CHARGES MAR[protected]

                Initially when we did not have Demat Account, Representative...
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                arkaprava chandra
                Apr 20, 2021
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                1. Please correct the AADHAAR card number.
                2. Please untag/deactivate/close the Vehicle *****5585 which is not owned by me.

                Ref email - Re: Fastag wrongly tagged - long pending issue, requesting urgent help - ticket - 421294

                This is almost a more than one month old issue and I mailed almost all hdfc-fastag id's which I know.
                HDFC Bank customer support has been notified about the posted complaint.
                Mail address. arkaprava.[protected]@gmail.com
                Dear Customer,


                Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                -Manoj

                HDFC Bank Customer Assistance
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                  S
                  Surajbhagat
                  Apr 20, 2021
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                  Resolved

                  I have cancelled a order on flipkart, i immediately got a msg from hdfc that

                  Ur transaction on HDFC Bank DEBIT/ATM Card ending 7913 for Rs. 8999.00 has been credited/reversed by Flipkart Payme on[protected]:21:31:18

                  I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the flipkart has done it's part. Will it ever get reflected in my account?
                  Apr 20, 2021
                  Complaint marked as Resolved 
                  After 12 hrs amount credited to account
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  After 12hrs Amount credited to account
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                    K
                    kapildwivedi
                    from Gurgaon, Haryana
                    Apr 19, 2021
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                    Resolved

                    Address: Orai

                    Hi Team,

                    I have visited HDFC bank Orai several times for my name correction in the account number# [protected] however the errant officials like Anuj Pachauri is playing with the customer issues and not providing the resolution based support.

                    Hdfc bank Orai has very pathetic staff .
                    Aug 15, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 22, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 27, 2021. We request your patience in the interim.

                    -Anay
                    HDFC Bank Customer Assistance
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                      S
                      Sanjnarao
                      Apr 19, 2021
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                      Its been months and fast tag ahsnt beem delivered to my locatio yet
                      HDFC Bank customer support has been notified about the posted complaint.
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                        tejaswi manu
                        from Kakinada, Andhra Pradesh
                        Apr 19, 2021
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                        Resolved

                        On 6th april paid my personal loan, but instead of 44237 of loan amount only 15000 was credited and remaining was put hold as I have due on my credit card.I paid my credit card due amount on 17th april of total 32327 to credit card from sbi net banking.But still my personal account is showing in minus.
                        Aug 10, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 20, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id by 23/04/2021. We request you to bear with us in the interim. The reference number for this interaction is[protected].

                        -Nadia
                        HDFC Bank Customer Assistance
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                          Address: Indiranagar double road, bangalore

                          I am an account holder at HDFC indiranagar branch. Bearing account number ********.

                          i did an imps transfer of rs.50000/-to the wrong beneficiary account number i.e to **********. the transfer was done on 16/04/2021 at 5:30 pm.
                          I did visit the beneficiary account holder branch on 17/04/2021 and they said they can put a lean on the transfer and reverse it back if the hdfc branch can send an email to them( email id - [protected]@unionbankofindia.com...
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                          Geetha1710
                          Apr 19, 2021
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                          Resolved

                          I have an account in HDFC BANK, Egmore branch, Chennai. IFSC CODE- HDFC0001284. I have been charged ₹ 2339 for I don’t know what reason. I wasn’t alerted about this also.what to do now. This is very unethical to charge such high amounts without giving a proper reason. As a consumer I should know the charges levied upon me. I am not getting a proper customer care support also. I want the bank representative to contact me and explain this.
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We have shared your comment with the concerned team and our branch officials will get in touch with you by 26.04.2021. We request your patience in the interim.

                          -Anay
                          HDFC Bank Customer Assistance
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                            Mayankohriii
                            Apr 19, 2021
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                            I jst book a room in agoda my money debit and then i get this message but i does not get my money back
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              peter tete
                              from Bhopal, Madhya Pradesh
                              Apr 18, 2021
                              Resolved
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                              Resolved

                              Address: E-6 janta colony h no 243 bhopal

                              Hi my name is Peter John tete my account is with hdfc bank.. I don't no the reason why they deduct Rs.885 from my account.
                              i dont know why they do it. so please register my complaint regarding thisssssss
                              Apr 19, 2021
                              Complaint marked as Resolved 
                              Money not refund in my account
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 19, 2021
                              Updated by peter tete
                              Money not refund my account
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
                              Hi my name is Peter John tete my account is with hdfc bank.. I don't no the reason why they deduct Rs.885 & then 706Rs. from my account. Customer care told me 885Rs. Is annual debit card charges & 706Rs. Is non maintenance charge but 706Rs is deduct on[protected] & and again 706Rs. Deduct[protected].why two time money deduct answer me please.
                              i dont know why they do it. so please register my complaint regarding thisssssss
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                                Sreelaxmi Pallerla
                                Apr 18, 2021
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                                3000rs deducted from my account, 3594rs negative balance and 3594 rs mirevenue hold what is this .This much amount your stealing from customers, please respond to my complaint.in this lockdown situation also u r not having consurn towards customers, this is very bad .Pls reply
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Rupali Shekhawat
                                  Apr 18, 2021
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                                  I have recharged my airtel sim on 16.04.2021 with Rs 598, the transaction is showing as completed but my recharge has not been done. Please help
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Cary Edward
                                    Apr 18, 2021
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                                    Hi, I have transferred 2000 to my another ICICI account but the amount got debited and I recieved a status your transaction timed out at beneficiary bank end
                                    HDFC Bank customer support has been notified about the posted complaint.
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