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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 254

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S
Singh Simardeep
Aug 19, 2021
Resolved
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Address: Guru nanak public school sarbha nagar ludhiana

Debit card atm annual charges against salary account no [protected] in the name of simardeep singh. I am visit brs nagar brach & submit application dt 5.8.21 with madem anu, mr hardeep, told to revese these charges aprove by branch manager but till date not solve my problem
Application submit to brach copy attach in mail
Your bbrs nahar brach staff totaly misguide to customer
Please solve my problem otherwise close my account
Tks
Sep 25, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Aug 19, 2021
Updated by Singh Simardeep
Debit card no [protected]
Verified Support
Aug 21, 2021
HDFC Bank Customer Care's response
Dear Customer,

we are working on your concern vide Ref ID:[protected] and will revert to you on 23/8/2021.

-Anay
HDFC Bank Customer Assistance
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    Tanya gupta67
    Aug 19, 2021
    Resolved
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    Resolved

    Address: 64/248/a hastinapuri, cod road agra

    Transaction failed but amount deducted from my account 1000 rs and did not credited also. Refrence no is[protected] and[protected] please check and refund my money please
    Sep 28, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    Our sincere apologies for the inconvenience caused to you. We wish to state that the referred transactions have been reversed to your account. Request you to refer to your account statement to verify the same.

    -Anay
    HDFC Bank Customer Assistance
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      P
      Pradeep0424
      Aug 19, 2021
      Resolved
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      Resolved

      Hi Team,
      I had applied for a top up of loan and the ric department has denied without giving the reason, I request for the reason of denial.

      Regards,
      Pradeep
      Sep 27, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 to share your application number, mode of application, date of application, complete address of branch if you applied at one, complete name and your contact details. Visit here https://goo.gl/1VtDj3 for help with branch address. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Anay

      -Anay
      HDFC Bank Customer Assistance
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        T
        Tuhin \'kumar Mitra
        Aug 19, 2021
        Resolved
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        Resolved

        Money got deducted with from below-

        DC INTL POS TXN MARKUP+ST[protected]MIR[protected]

        I never got any message from bank on what basis this happened. Please refund.

        complaint logged last got resolved, however no resolution was provided.
        Aug 24, 2021
        Complaint marked as Resolved 
        HOW COME IS THIS GETTING RESOLVED WIHTOUT ANY RESOLUTION??????OPEN THIS COMPLAINT I had shared my number and was told that this would get resolved, but where is the RESOLUTION??????
        HDFC Bank customer support has been notified about the posted complaint.
        Aug 19, 2021
        Updated by Tuhin \'kumar Mitra
        WHY IS IT STILL SHOWING AS RESOLVED???????????????
        Verified Support
        Aug 19, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          R
          Raghava422
          Aug 18, 2021
          Resolved
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          Resolved

          I have ordered a IQOO Z3 on 26th July 2021. It was to be received on 2nd August 2021.But I haven't received my prouduct.

          Amazon initiated the refund on 10th August 2021 it was expected to come on 11th August 2021.

          Amazon gave me the Reference ID 98850347 but the HDFC bank has still not credited my money.

          Please help me as soon as possible
          Oct 3, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention the reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            M
            ManishMKgn
            from Kolkata, West Bengal
            Aug 18, 2021
            Resolved
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            Resolved

            I got a call for a policy from 2013 that is expiring and mentioning that i have not paid all the premiums except the first one of 50000. I was then told to contact the Relationship Manager for more details. Options given to me were to pay 2 premiums of 50K to unlock the policy or some revival etc. I could sense that it was a fraudulent call as i never transacted with HDFC Life. So didn't share any of my details but captured information that they had about this virtual policy.
            Policy# mentioned was 10023582.
            Call was received from 91-[protected],
            Relationship manager name given to me was Nishal Agarwal: 91-[protected]
            Sep 19, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 19, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Request you to write to us at [protected]@hdfclife.com mentioning the caller details and contact number on which the call was received to enable us to investigate the matter. Further, we request you to refrain from paying any amount to anyone claiming to be from the bank or any institution.

            -Anay
            HDFC Bank Customer Assistance
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              Akber Alam
              from Noida, Uttar Pradesh
              Aug 18, 2021
              Resolved
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              Resolved

              Address: Greater Noida

              I have bought my iphone12 with hdfc bank finance on 16/10/2010 in Vijaya sales Greater Noida. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 270 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

              Contact No. [protected]
              Sep 19, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the cashback details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                L
                Lavanya Yaddanapudi
                Aug 18, 2021
                Resolved
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                Resolved

                I got an amount of 6539 from my account. need to know the reason behind this transaction. This was the message.

                UPDATE: INR 6, 539.28 debited from HDFC Bank XX6001 on 18-AUG-21. Info: .DC INTL POS TXN MARKUP+ST[protected]. Avl bal:INR 27, 580.30

                I recently used my card for an online international transaction from US for lyft app which costed around 800. Kindly get back for further clarification
                Sep 19, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer
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                  S
                  suresh768
                  Aug 18, 2021
                  Resolved
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                  Resolved

                  Address: hdfc kukatpally branch, hyderabad

                  .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50
                  .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50
                  .NWD DECCHG 10-08-21 CARDEND[protected]MIR[protected] 29.50

                  i have taken amount from other bank once and 2 times amount given wrongly, i didnt do any transaction from hdfc or other bank ATMs except this. but i dont know why hdfc bank deducted 3 times 29.50.
                  As per rule is 5 times for hdfc and 3 times for other ATM. but i never used hdfc atm for this month and other bank atm also i used one successfully and 2 failure transactions.

                  i demand to hdfc bank to pay my amount back and penalty for deduction of this amount.

                  account number : 50XXXXXXXX4172
                  Sep 19, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer
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                    F
                    Fultushi
                    Aug 18, 2021
                    Resolved
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                    Resolved

                    I was supposed to get a refund of RS.4084 but not received yet
                    Sep 19, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      F
                      Fultushi
                      Aug 18, 2021
                      Resolved
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                      Resolved

                      I was supposed to get a refund of rs.4084 but not got yet
                      Sep 19, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        J
                        Janakiram_anbu
                        Aug 18, 2021
                        Resolved
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                        Resolved

                        My HDFC Food card is expired and need to reimburse the amount
                        Sep 19, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 19, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer
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                          G
                          Garvit Pachauri
                          Aug 18, 2021
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                          Resolved

                          Address: K204 SAMANVAY SPARSH

                          Hi please solve my issue I have my salary account in HDFC bank and maintaining since 2015 on date 17/08/2021 ACH debit return charges debited please refund these charges currently I am facing some financial problem
                          Sep 19, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 19, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            T
                            Tuhin \'kumar Mitra
                            Aug 18, 2021
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                            Resolved

                            18th August 2021- Today 322.13/- got deducted from my salary account without any information on what reason it was deducted, Below is the details-

                            .DC INTL POS TXN MARKUP+ ST[protected] MIR[protected]
                            Sep 19, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 19, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              S
                              swamikrishna
                              Aug 18, 2021
                              Resolved
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                              Resolved

                              Kindly see below message received just now. My car TN 06 Q 9803 is now in Mylapore, Chennai whereas there is a fast tag debit which has happened just now in Nathakkarai Plaza near Salem (some 450 kms away). This is a wrong debit. Kindly reverse this amount.
                              K. Swaminathan
                              [protected]

                              Dear Customer,
                              Your FasTag A/c has been debited for Rs. 50 for transaction by Vehicle TN06Q9803 at Toll Nathakkarai Plaza on[protected]T05:45:00. Balance amount in the A/c is Rs. 1790 - HDFC Bank Ltd.

                              Warm regards,
                              HDFC Bank
                              Sep 20, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 19, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance
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                                R
                                Rapidus Retail
                                Aug 18, 2021
                                Resolved
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                                Resolved

                                Address: Mumbai

                                Dear Sir,

                                This is to bring to your notice wrt the fraud I faced while registering my LLP for MSME.

                                I had applied through the website of MSME, however, at the time of payment, I was directed to make payment wherein I was told to make the payment of Rs 1252.07/- and received an instant confirmation of payment from udyog adhaar. The payment was credited to PAYU PAYMENTS PVT LTD 10 GURGAON

                                However, to date, I had not received my MSME registration number. Later on, I enquired wherein I understood that it is a matter of fraud wherein the so-called agent intervened and collected the money. Since my credit card payment is not yet done, request you to please reverse the debit amount.

                                I would request you to do the reversal of the said transaction details are as under:
                                Date: 29/07/2021
                                Amount: 1252.07
                                Credit card [ last 4 digits: 5394]

                                I would also request you to share with me the details of the recipient, as it may facilitate me to take legal action against him. Your cooperation is highly appreciated

                                Am a very old customer of HDFC BANK since Feb 2005, please help me trace the fraud and settle the amount earliest to avoid unnecessary hardships.

                                Highly Obliged for your support.

                                Thanks & Regards,
                                Akhil K Gupta
                                Sep 25, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 19, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer
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                                  A
                                  Arushi Gangal
                                  Aug 18, 2021
                                  Resolved
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                                  Resolved

                                  Sir,
                                  I am Arushi Gangal employee code A26589 and I have worked with HDFC bank for 1.5 yrs (June 2018 to Dec 2019) . But I have not received my experience certificate yet . My branch was Haridwar (0943), Uttarakhand.Kindly guide me on further process so that I can get my experience certificate asap
                                  Sep 20, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 20, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We request you to write at Grievance.[protected]@hdfcbank.com with supervisor's name and contact number.

                                  -Zubin
                                  HDFC Bank Customer Assistance
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                                    Arushi Gangal
                                    Aug 18, 2021
                                    Resolved
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                                    Resolved

                                    Sir,
                                    I have worked with HDFC bank for 1.5 yrs in haridwar branch (0943), Uttarakhand from June 2018 to Dec 2019. But I have not received my experience certificate and PF amount yet . Kindly guide me further to get my experience certificate asap.
                                    Sep 19, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 19, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      N
                                      nittuve
                                      Aug 18, 2021
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad

                                      HDFC bank deducted 3245in two parts with description INTER-BRN-CASH-CHG
                                      Acc no: [protected]
                                      Sep 19, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 19, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by August 24, 2021. We request your patience in the interim.

                                      -Zubin
                                      HDFC Bank Customer Assistance
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                                        S
                                        Shubham bhati079
                                        Aug 17, 2021
                                        Resolved
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                                        Resolved

                                        Because I already pay 2 months emi in advance then why mirevenue held 1294 rs in my hdfc account
                                        Customer id[protected]
                                        MOBILE NO - [protected]
                                        Oct 6, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 19, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 24, 2021. Request your co-operation and patience in the interim.

                                        -Anay
                                        HDFC Bank Customer Assistance
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