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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
Complaints 32898
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18416
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HDFC Bank reviews & complaints page 254

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H
Harirathod
Apr 12, 2021
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Address: 5-80,HMT road chintal jeedimetla, Qutubullapur

The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
Account number: [protected]
Ifsc: hdfc0001041
Branch: Qutubullapur
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
+1 photos
Aug 13, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused to you. We understand that you have raised your concerns at HDFC Bank vide Reference Number HBL=[protected] and you will receive a response by April 20, 2021.
Looking forward to your patience and cooperation in the interim.

-Nadia
HDFC Bank Customer Assistance
Yes, he is right it is very difficult to reach HDFC customer service & on email also .
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    Ruban ranjith
    Apr 12, 2021
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    Hello HDFC

    On 11th April 2021, Rs.590 debited from my salary account commented saying ACH debit return charges.

    I'm not clear why it is deducted hence i paid all my EMI related to this account.

    please verify and help on this deduction.

    Narration: ACH Debit return charges[protected] MIR[protected]

    Thanks
    HDFC Bank customer support has been notified about the posted complaint.
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      krishna sundar
      Apr 12, 2021
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      I booked two tickets online on Thursday[protected] at jazzcinemas

      I received the following acknowledgement message regarding the amount for tickets being debited but the merchant didn't receive it and there were no tracking of this transaction in merchant's booking history.

      Thanks for paying Rs.441.56 from A/c XXXXXXXX to PAYUJAZZCINEMASPVTLT via NetBanking. Call XXXXXX if txn not done by you

      I have the transaction "reference id" from my bank account history. Need help regarding getting a refund.
      HDFC Bank customer support has been notified about the posted complaint.
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        E
        Ekampreet singh
        Apr 12, 2021
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        Savings account

        I want to get my amount settle which is on hold by mirevenue hold through gefu...
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        Khadar stylish
        Apr 11, 2021
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        Resolved

        Hdfc bank in my account 885 rupees has detected in my account pls refund my money
        Aug 7, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
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          Bonthu Manishankar
          Apr 11, 2021
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          Sir/Madam the amount in my account got deducted today( i.e., 11/04/2021) and it is showing me MiREVENUE HOLD THROUGH GEFU.I am trying to contact customer service but it is not connecting.Please refund my amount into my account as soon as possible.
          Aug 6, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 12, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of your account. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            L
            Lakhan Koli
            Apr 11, 2021
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            Address: At post khapar tha akkakuwa dist nandurbar

            I have lost my balance in Lakhan Koli charge Rs 637.20, please help me
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Shiva1998ABC
              Apr 11, 2021
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              Address: Akkampalli

              Aqb money debit money in hdfc bank AC no [protected] debit money 531rs in Apr 11 please refund money this is 0accout
              +1 photos
              Apr 12, 2021
              Complaint marked as Resolved 
              Please give me back
              HDFC Bank customer support has been notified about the posted complaint.
              Apr 11, 2021
              Updated by Shiva1998ABC
              Not come money
              Apr 12, 2021
              Updated by Shiva1998ABC
              It is salary account no minimum balance why debit amb with out information
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                Y
                Yug Pratap
                Apr 11, 2021
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                Resolved

                Redeemed reward not delivered

                I have redeemed my 2200 hdfc credit card reward points with Pantaloons coupon of rupees 500 and the coupon is still not delivered to me and they showed that the coupon delivered on my mail on first April but I have not received kindly provide it again to me...
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                D
                deepakdaitian
                Apr 11, 2021
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                Hi, There have been three instances where money is getting deducted without my consent. I request HDFC bank to look into this matter and refund my money back.

                ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:11:02:09 without PIN/OTP.Not you?Call [protected].

                ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:10:45:52 without PIN/OTP.Not you?Call [protected].

                ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:10:58:46 without PIN/OTP.Not you?Call [protected].
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Madhukar Suthar
                  Apr 10, 2021
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                  I havent done any trascation which is supposed to on hold gefu
                  Call me [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  My account on hold y resone sir

                  HDFC Bank mirevenue hold through gefu - Comment #3823551 - Image #0
                  HDFC Bank mirevenue hold through gefu - Comment #3823551 - Image #1
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                    R
                    Rahul dhyani
                    from Noida, Uttar Pradesh
                    Apr 10, 2021
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                    As in my account 12 rs policy of PMSBY has not been closed as per 6 months already has been passed no results received from bank side.
                    Kindly help me to close my auto debit payment and policy too.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sandeep Konda
                      Apr 10, 2021
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                      Address: Hyderabad

                      I didn’t receive cashback of 6000rs on iphone 12 which I bought on jan 2nd 2021. Please help me to get the same ASAP.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Raviteja Udumula
                        Apr 10, 2021
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                        I have closed my credit card and I'm requesting for noc from long back. But I haven't received any noc up to now. As I need my cibil score to be updated.

                        Kindly reach me. Pan no : CLDPR8811A
                        DOB :04/06/1996

                        Thanks,
                        Raviteja.
                        [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
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                          A
                          aushende
                          Apr 10, 2021
                          Resolved
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                          Resolved

                          Address: PUNE

                          Dear Sir

                          I have purchased Apple laptop on 23.10.2020 and made payment on Credit Card -HDFC Bank. As per the condition cash back would have been received in last month as per the confirmation by Customer care of HDFC but it has not been credited in my credit card statement.

                          With Regards

                          Shende AU
                          [protected]
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 11, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          As per attached credit card statement I have paid Rs 110691 as Apple Laptop payment for which I did not received cash back of Rs 7000 as mentioned on Apple website at the time of booking While purchasing credit card I visited bank And they assured that cash back will be applicable please resolve matter at earliest
                          A U SHENDE

                          Cash back on purchase of APPLE MAC BOOK - Comment #3822162 - Image #0
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                            R
                            rajeswari c
                            Apr 10, 2021
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                            Resolved

                            I went to hdfc bank @chittalpakkam, chennai to close an account as no need use in future. to avoid all the changes i felt to close.

                            bank people provide the closing acknowledgement at that time but later calling over phone and saying, unalbe to close due to some loan link . and they dont have access to see my details. they making me to call here and there and asking me to go other branches to close the account.
                            Truly as per my knowledge, i dont pay any EMI and no loan. but i could not able to close my account
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                            -Anay
                            HDFC Bank Customer Assistance
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                              M
                              Mahi_hbl
                              Apr 9, 2021
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                              Resolved

                              Address: Hubli, Karnataka-580030

                              Hello there..
                              I am customer of HDFC bank ltd, i have opened my salary account on 25th march in HDFC vidyanagar, hubli-580030..
                              Branch's IFSC is hdfc0006090.. But the problem i am facing is, i am unable to contact my branch through telephonic conversation or by e-mail.. Bcz they have't uploaded any information about this branch in HDFC website, even it is not possible to get the details of this branch using ifsc or by manually searching in search branch section of HDFC home page...

                              However I have opened my account online, and I completed my kyc by visiting the branch with the help of biometric verification.., but they have not sent my welcome kit and debit card.. Bcz of this I am unable to withdraw my salary..

                              Please assist.. Thank you
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer, we sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the branch details. Visit here https://bit.ly/2Hqff0y for help with the branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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                                P
                                Prashanth Hegde
                                from Guntur, Andhra Pradesh
                                Apr 9, 2021
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                                Resolved

                                Address: Amount Dispute Team, HDFC Bank, Chennai location

                                Hello Team,

                                On 30th Jan, double amount has been debited from my account for 2, 256 INR. This happened due to timeout error while paying through my Debit Card at Jaipur Gems Jayanagar 4th Block for buying 1 Emerald Gemstone worth 2, 256 INR. But the merchant has received the amount once only. I have already raised the complaint to HDFC bank on February 5th and then on 18thetc and continuously following up with them until now, it's been more than 2 months and still my amount has not been reversed back.

                                Ganesh Kumar so called Deputy Manager(Amt. Dispute team) from HDFC bank is just sending copy paste responses and initially I was supposed to get my amount on 25th March. Again he has postponed to 10th May. Providing no proper complaint status at all.

                                Please take action on them and help me get my amount reversed back. I have attached the proof of double amount been deducted from my account.

                                Thanks,
                                +1 photos
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 13, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                Apologies for the inconvenience faced Our concerned team has raised the pre-arbitration ( second chargeback ) vide reference number VPD021941. We will credit your account within 15 working days from the pre-arbitration ( second chargeback ) date, provided we do not get a represented claim ( proof of transaction) from the acquiring bank.

                                Please feel free to write to us using the below URL for further assistance.
                                https://bit.ly/3mEYdAu

                                -Nadia

                                HDFC Bank Customer Assistance
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                                  H
                                  Hargovind Baghela
                                  Apr 9, 2021
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                                  Resolved

                                  Address: Charmwood village Faridabad HR-121009

                                  Dear Sir/Madam,

                                  I Hargovind Baghela joined hdfc bank on 20/03/20 as BSM in Charmwood Faridabad branch. And I left the bank on 11/03/21.

                                  I have submitted all the required documents during the my service. But still I have not recieved my relieving letter.

                                  Request you to please issue my relieving letter on priority basis as I have to submit the same in my current organization.

                                  Meanwhile please share the resignation acceptance letter with last working day.

                                  Regards
                                  Hargovind Baghela
                                  Emp code- H5858
                                  MB- [protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    R
                                    rs31129812
                                    Apr 9, 2021
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                                    Address: A-399 wallbhat roadGoregaon Mumbai Maharashtra

                                    HDFC Bank — Amount on hold
                                    Rahul singh
                                    April 08, 2021
                                    Hi team
                                    My account balance has been to minus of amount 2658.57 mentioning mi revenue update.
                                    Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                                    What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                                    Please release my hold amount.

                                    Regards
                                    Rahul singh
                                    [protected]
                                    +1 photos
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Apr 09, 2021
                                    Updated by rs31129812
                                    My account balance has been to minus of amount 2658.57 mentioning mi revenue update.
                                    Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                                    What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                                    Please release my hold amount.

                                    Verified Support
                                    Apr 13, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 17/04/2021. We request your patience in the interim.

                                    -Nadia
                                    HDFC Bank Customer Assistance
                                    Jul 05, 2021
                                    Updated by rs31129812
                                    ressolved
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