Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
Resolved
18420
Unresolved
14532
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 255

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikramgolechha
Apr 17, 2021
Resolved
Report
Copy
Resolved

Address: Ratan Singh bazar barmer
Website: [email protected]

Dear sir. मैने एचडीएफसी बैंक से pos मशीन ले रखी है। जब मशीन ली थी तब बैंक ने बोला था की 2000 से कम डेबिट कार्ड से स्वाइप करने पर कोई चार्ज नहीं देना होगा। जबकि अब उन्होंने पूरे साल के सारे डेबिट कार्ड जिनका लेन देन 2000 से कम हैं उनपर भी चार्ज ले लिया। और उन पर gst add नही किया है। उनका कहना है कि आरबीआई के अनुसार 2000 से कम लेन देन पर केवल चार्ज लिया जाए। क्या वाकई आरबीआई ने ऐसा नियम बनाया है कि चार्ज लेके उन पर gst मत लीजिए या फिर बैंक द्वारा हमसे गलत वसूल किया जा रहा है। कृपया जानकारी देवे। धन्यवाद
Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the Tid no. and the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ashmistry
    Apr 17, 2021
    Report
    Copy

    Address: 1304 shreepati 13th floor B&C WING KHETHWADI OPP UNIONHIGH SCHOOL NR,SIR H.N HOSPITAL GRANTROAD EAST
    Website: fastag hdfc bank

    Please, money has been deducted from my Fastag HDFC bank wallet, we have not driven our since 3rd of April, the money is being cut till the date, and the money that is being deducted is not our number. We get our refund back
    MY WALLET ID - [protected]
    CUSTOMER ID[protected]
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

    -Anay
    HDFC Bank Customer Assistance
    ashmistry's [Complaint's author] reply, Apr 29, 2021
    Please slove my this problems, reply me this email id [email protected] my number is 9821682324. how many days too take resolve this problems, please argent reply.
    dear sir, please go through this matter at earlier date yesterday 19/04/2021 once again debit amount for toll in my account, please refund me all matters. always my car is parking in parking area.
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dharitro
      Apr 17, 2021
      Resolved
      Report
      Copy
      Resolved

      Dear team,
      Hdfc bank has put on hold an ammount of Rs.4135 by mi revenue hold through gefu for no reason or may be misleading. And this is the second time in this month. Last month also 7891 got deducted from my account.I have already emailed them for this issue bit haven't get any response from them.
      I request you to take initiative steps for refund my money. In this current crisis situation me and my family are are in no income stage, we don't have that economical condition for paying such unknown ammounts without getting any information about it.
      A/c type: salary a/c
      Branch : hdfc bank, hsr layout, Bangalore
      Ifsc: HDFC0001993
      A/c no: [protected]
      So kindly requesting you for refund the amount ASAP. Take an initiative look into this issue.
      Thanks & Regards,
      Dharitri Das
      [protected]
      dharitri.[protected]@gmail.com
      Aug 23, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 19, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 23, 2021. We request your patience in the interim.



      -Nadia

      HDFC Bank Customer Assistance
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Phiren
        Apr 17, 2021
        Resolved
        Report
        Copy
        Resolved

        I have call from your company
        [protected]
        He say refund to your account
        Give me payment from your card
        I will give you refund say to me
        From this website
        https://customerclaimpayment.online/index.php/about/claim-payment/87-2/
        So fast action to this person
        Aug 15, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 18, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          from Amroha, Uttar Pradesh
          Apr 17, 2021
          Report
          Copy

          Dear customer care,

          Without any information bank has deducted 2065 rs from my account. I want my money back and the reason also why it is deducted.

          Kindly reply as soon as possible

          Hdfc account details :
          Account number : [protected]
          Customer id : 62900655

          Transaction details :
          Reference number : MIR[protected]
          MIR[protected]
          Deducted date : 04 April 2021
          Amount : 2065

          I am waiting for reply.
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Paramjeet Singh Bassan
            Apr 17, 2021
            Report
            Copy

            29.50 amount is getting deducted from my account mentioning withdrawal charges but it was not informed earlier.
            HDFC Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sandipan Biswas 1
              from Guwahati, Assam
              Apr 17, 2021
              Report
              Copy

              I have bought my iphone11 with HDFC bank credit card on[protected] from iDestiny Guwahati. As mentioned by hdfc bank (To receive a cashback of 5000 within 120 days from the transactional month end) I haven’t received my cashback till now, it is more than 120 days. I have asked in iDestiny, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., offer details, and transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Preethi
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sgrpwr
                Apr 17, 2021
                Report
                Copy

                Address: HDFC Bank, Kasturba Gandhi Marg Branch, Bangalore, Karnataka

                My customer number is 70542110.

                I closed my credit card ending with 1093 on 30-Dec-2018. I received a confirmation email from HDFC Support that my card is closed and has no outstanding amount. Even Experian credit report also reflects that my card is closed on 30-Dec-2018

                On 15 Apr 2021, I get an SMS that I have an overdue payment of Rs 1648. On digging deeper I found that statement generated for March-2021 has an entry o[censored]nauthorized payment. In which transaction of Rs 1049 has happened on 01-Sep-2020, which I am never aware of and never informed.

                When my card was closed customer service has asked me to deregister my card. Now, I don't have my card registered in the NetBanking account or physical my card. To keep my credit report clean, I made payment of the overdue amount to the account number mentioned in the Experian report.

                To resolve the complaint. I want the unauthorized transaction with all overdue charges to be reversed. Also, I want my money back that I paid to keep my report clean.
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Apr 19, 2021
                HDFC Bank Customer Care's response
                Dear Customer,


                We are looking into your query vide reference number[protected] and will respond to you by April 23, 2021. Your association is greatly valued by the Bank and we will spare no efforts to resolve the matter quickly.



                -Nadia

                HDFC Bank Customer Assistance
                Apr 25, 2021
                Updated by sgrpwr
                Hello,

                I didn't receive any valuable response from the bank side yet. Can you tell me when can I expect the case to be resolved? I have already put more than 5 emails to the bank and no one responds with any meaning response. Every mail responds the same text that "Your card is closed on 30-Dec-2018 and has null outstanding as of today". But no one really talks about the refund or unauthorized transaction on the closed card that has happened.
                Apr 29, 2021
                Updated by sgrpwr
                Finally, I have received from HDFC that they temporarily credited the amount 1049 to my account and initiated an investigation from their side. I have two concerns now. First, What about the extra charges like late fees and all. Second, how to take money out of my credit card account since my card is blocked already.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  salam kirankumar singh
                  from Guwahati, Assam
                  Apr 16, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi,

                  I am hdfc account holder, this month April 2021 my account got deducted Rs- 177 for ("BRN cash txn chgs incl gst") 3times. I didn't receive any message or alert for it, when I checked my account statement I came to know about this. I am disappointed with this kind of behaviour about not informing the customer. I am still confused about this deduction because of that I can't deposit if they take my money as easily.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 19, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have shared your comments with the concerned team and they are looking into the matter. They will revert to you by April 23, 2021. We request your patience in the interim.

                  -Zubin
                  HDFC Bank Customer Assistance
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mohit_sehgal06
                    Apr 16, 2021
                    Report
                    Copy

                    I initiated a transfer of 100000 on 16th of April 2021 . The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been a full day and still the funds are not credited back to the account. Below is the message :-

                    UPDATE: Your money transfer of INR 1, 00, 000.00 on 16-04-21 timed out due to technical reason. (IMPS Ref No. xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxx
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pankajmaanu
                      Apr 16, 2021
                      Report
                      Copy

                      Address: Subash nagar gali no b11 house no 569, Near shiv clinic jwalapur haridwar

                      Pankaj sharma [protected]
                      [protected]@gmail.com
                      acc no hdfc [protected]
                      Mera dwara dinak 12 march ko hdfc sales representative ko 12000 rs cash home loan process ke liye diye gaye jiska message mere pass 16 march me aaya, aur 14.april me mere pass call aati hai ki aapka lon cancel ho gaya hai aapka jo hdfc se lon chal raha hai uski 1 instalment bounce hai
                      Meri aapse request hai
                      Aisa dokha customer ke sath na kare ki paise lete samay bola jaye ki aapka loan ho jayega aur 1 mahine baad bole cancel ho gaya
                      Kya civil check karne me 1 month ka time lagta hai

                      Mere jo bhi process fess lagi hai usko 12000 se deducted karkar baki amount vapis karne ka kast kare
                      Aapke representative na hi call receive karte hai na hi message ka koi reply kar rahe hai

                      Thanks
                      HDFC Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        gandhikar
                        Apr 16, 2021
                        Report
                        Copy

                        Address: T 31, 7th Avenue, Mahatma Gandhi Rd, Shastri Nagar, Besant Nagar, Chennai, Tamil Nadu 600090, India

                        My HDFC NRO Savings account is charged Rs 295 every quarter for a mutual fund account I have not been using for the last 7 years.
                        I'm abroad and don't see a possible option to deactivate this mutual fund account and get the refund.

                        This is a rip-off and poor service from HDFC.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          ddshrivastav
                          from Kota, Rajasthan
                          Apr 16, 2021
                          Report
                          Copy

                          Address: ONE ASSIST
                          Website: one assist

                          My credit card [protected] is unauthorisedly debited on 12.04.2021 for Rs.1399/- towards ONE ASSIST MFEE RENEWAL.
                          I have never initiated or authorized this debit from my credit card ending 2659 and also not in my knowledge.KINDLY REVERSE THE AMOUNT AND CREDIT BACK TO MY CREDIT CARD ALONGWITH ANY GST or OTHER CHARGES IF ANY DEBITED BY YOU.
                          ALSO CANCEL MEMBERSIP OF ONE ASSIST GIVEN BY YOU WITHOUT MY PERMISSION & KNOWLEDGE WHICH IS PURELY UNETHICAL FOR A REPUTED PRIVATE BANK.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Ganeshsaini69
                            Apr 15, 2021
                            Report
                            Copy

                            Address: HDFC Bank, A1, Shree Plaza, Dist Shopp Centre, Tonk Rd, Lalkothi, Jaipur, Rajasthan 302015

                            HR Department
                            HDFC BANK LTD

                            Subject : Relieving Letter

                            Respected sir/madam,
                            Not received my relieving letter
                            I am Ganesh kumar saini & my emp code-217507 I was working as a Sales Officer in Tonk Road branch jaipur (0644) Rajasthan 14 aug 2019 to 31 jan 2020 .I have not received my reliving letter. Yet it create quite a few problem because I have to join in other company in next 5 days. I request you all to take a very quick action against my problem as soon as possible.

                            From

                            Ganesh kumar saini

                            Contact number-[protected]
                            Email ID :- ganeshsaini.[protected]@gmail.com
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Sir,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Prajna27
                              Apr 15, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 115/A, sumangalapuri.old calcutta road, Barrackpore

                              I have a salary account with hdfc bank. I have started with sip in mutual funds (Paytm money app) not using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2times) and total 1180

                              I have called customer care and they told me that this amount is deducted because of payment bounce.

                              I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt i have to pay. It is sip. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

                              Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

                              Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

                              Please please help me resolve this and return my money.
                              Aug 16, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 17, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Apologies for the inconvenience faced we have shared your comments with the concerned team and our officials will get in touch with you on or before April 19, 2021. We request your patience in the interim.

                              Please feel free to write to us using the below URL for further assistance

                              https://bit.ly/2QAdne5

                              Please mention reference number TT[protected]along with the requested details for us to help you with the solution.

                              -Nadia
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Phiren
                                Apr 15, 2021
                                Report
                                Copy

                                Address: 10 b surya Nagar society mangalpura road ganesh x anand 388001 ganesh

                                I have a salary account with hdfc bank my account number is [protected] so i have been charged ach debit return charges of rs 590 (3 times) and total 1800 rs is deducted from my account on 15/04/2021
                                So don't reminder me so give me refund amount in my account
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                -Bejoy
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Address: #82,2nd cross ,Lalbahadur Nagar ,, 5th Main ,OMBR Layout ,Near

                                  Amount 29.50 is getting deducted with the description EAW DECCHG 06-04-21 CARDEND (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. i am using this card from past 9 years, There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing...
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy
                                  S
                                  starlite 77
                                  Apr 15, 2021
                                  Report
                                  Copy

                                  This is to inform you that a cheque was issued to me on the 6th of April and the cheque has still not been cleared yet it's the 16th of April. The funds have been debited from the issuers account. I have contacted my RM only to him tell me I have to contact the branch that the cheque was deposited. I am not in any position to chase around for a cheque due to health reasons and being immobile. Also the branch does not answer calls. Extremely frustrating . I have an NRO account with HDFC I think I might just pull out .
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  I have now come to understand that I had to personally deposit the cheque and fill out the nro customer declaration form. Why was the cheque accepted in the first place and why was the money debited from the issuers account?? Why has nobody still not called me to explain why my cheque is not cleared yet??? .
                                  Dear Customer,

                                  Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                                  -Bejoy
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Amit Makawana
                                    Apr 15, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bhavnagar

                                    GSRTC has done refunds of 2 cancelled tickets, but the amount is not yet credited in my HDFC bank account. I'm sending the screenshots of details of the transactions, done by GSRTC.
                                    Please, do the needful. I'm sending the transaction information hereby as a screenshots.
                                    Apr 18, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nishtha87
                                      Apr 15, 2021
                                      Report
                                      Copy

                                      Its been 2 months that my fastag is not working. I have sent multiple emails with KYC documents for the same, these guys do not just care to reactivate it or even reply as a matter of the fact.
                                      Kindly DEACTIVATE it as the tag is inactive and i am tired of paying double the toll amount in cash everytime. Kindly do it ASAP.

                                      User id[protected]
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Did u hear back from them?
                                      Nishtha87's [Complaint's author] reply, Apr 15, 2021
                                      Not Yet.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit