Sir,
I got phone from hdfc credit card division with out processing free or extra charges, they offered me loan regularly by frequent by phone with this harassments, I decided to take loan of 15000 rupees. ( with out any processing fee ) . But when bill came to my notice 04/04/2021 statement, they shown processing fee and some other fees also there. take necessary action on them and immediately remove from job, those who cheated me... my number [protected] . I tried to load the bill, but failed . the loan taken in march2021.
Aug 14, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2021
HDFC Bank Customer Care's response Dear Customer,
We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.
-Zubin
HDFC Bank Customer Assistance
The issue is not resolved yet, kindly does not mark it as resolved or else I need to go raise n- numbers of reports until my issue is not answered.
I have tried reaching customer care and bank multiple times, but haven't got proper response .