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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 256

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Y
Yeswanth Kumar Pulicherla
Apr 14, 2021
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Dear sir/maam,

In this current bill statement, the amount of 14558.93(13/04/2021) rs has been charged..

So i want to know, what is this and why is it added in my current bill..

So please help me in this and send me clarification for further to associate with credit card services..

Attachment is attached for your reference.
Jun 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard: http://bit.ly/3cH0Zjh.

-Zubin
HDFC Bank Customer Assistance
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    L
    LGK New Launches
    Apr 13, 2021
    Resolved
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    Resolved

    Address: Gurugaon sector 14

    I had an account in HDFC which I'm maintaining from last 5years & I had HDFC credit card also from last 1.5 years due health issues I'm not salaried I had not maintained BANK ACCOUNT from last 1 year they had not mentioned any thing that you will be charge amount if you not maintain because it is salary account after the Final settlement of the credit card my saving account changed to normal now they unnecessarily deducting the amount they had deducted almost 5900rs within a span of 1 week, I asked to close the account but they are not responding on mail & customer service is useless they are not capable to handle customer query I had experienced before also, Please help me
    Aug 7, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 14, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We have shared your comments with the concerned team and our bank official will get in touch with you on or before April 17, 2021. We request your patience in the interim.

    -Zubin
    HDFC Bank Customer Assistance
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      M
      MohitSanjwaal
      Apr 13, 2021
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      Address: JASTECH SYSTEMS PVT LTD, PLOT NO. 258,SECTOR-8,IMT MANESAR

      I, Mohit have a savings account with HDFC Bank, Manesar, Gurgaon Branch having Account Number # [protected]. I have taken a personal loan from your bank whose EMI is due on the 7th of Every Month. On 7th Feb 2021, the EMI didn't get deducted from my Account till 9 pm, however, the account has the amount for the EMI to be deducted. As am very much concerned about my CIBIL, so I paid the EMI using Netbanking at night on that day so that my CIBIL won't be affected. But to my surprise, even after paying the EMI on time, the bank charged a bouncing charge. Now I request you to reverse these charges as the EMI was paid on the due date itself. Otherwise, it Will be a poor example for those who pays their dues regularly on time and this will ruin your bank image among my family and friends. Looking for a quick positive response from your side.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 14, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We have shared your comments with the concerned team and our bank official will get in touch with you on or before April 17, 2021. We request your patience in the interim.

      -Zubin
      HDFC Bank Customer Assistance
      Apr 23, 2021
      Updated by MohitSanjwaal
      Dear

      Please clarify the withdrawn amount vs deposit amount on account of loan number # 8808040. Kindly get the extra debited money reversed to my account asap.

      Date Withdrawn Amount Deposit Amount (From Bank Side)

      7/2/2021 RS. 4283

      8/2/2021 RS. 4283 RS. 4283

      9/2/2021 RS. 887.98

      10/2/2021 RS. 3395.02

      11/2/2021 RS. 2985

      15/2/2021 RS. 649

      TOTAL RS. 12849(Dr) RS. 7917(Cr)

      Difference(Debit vs Credit): RS. 4932

      EMI Amount: RS. 4283

      Amount Extra Debited: RS. 649

      Please don't fool innocent people. Get my statement checked and get the extra debited amount reversed.

      A screenshot of the mail received from the Bank end has been attached herewith for your reference.

      I really wonder that HDFC bank have hired so illiterate people who even don't know addition and substraction.

      Apr 23, 2021
      Updated by MohitSanjwaal
      Account Summary of loan account# 8808040:

      Date Withdrawn Amount Deposit Amount
      7/2/2021 RS. 4283(Dr)

      8/2/2021 RS. 4283(Dr) RS. 4283(Cr)
      9/2/2021 RS. 887.98(Dr)
      10/2/2021 RS. 3395.02(Dr)
      11/2/2021 RS. 2985(Cr)
      15/2/2021 RS. 649 (Cr)

      TOTAL RS.12849(Dr) RS.7917(Cr)

      Difference(Dr vs Cr): RS. 4932

      EMI Amount: RS.4283

      Amount Extra Debited: RS. 649

      Apr 30, 2021
      Updated by MohitSanjwaal
      Any update or should I raise the subject matter to RBI OMBUDSMAN.
      Nov 24, 2021
      Updated by MohitSanjwaal
      should I raise the subject concern to RBI OMBUDSMAN?
      I haven't received any response from your Bank side. I just simply want to ask, Are you going to reverse these unappropriate charges charged or Should I register a complaint with RBI Ombudsman for the same.
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        B
        Bright Junis
        from Thane, Maharashtra
        Apr 13, 2021
        Resolved
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        Resolved

        Hello,

        I have cancelled 3 Irctc tickets, & i got a message from HDFC that the amount has been credited. But when i checked my account it was not credited.

        525 + 1070 + 910 = 2505 RS

        I need help from HDFC bank. I tried calling Customer care number but it received no reply & no proper option.

        Regards,
        Apr 13, 2021
        Complaint marked as Resolved 
        i'll check with bank first Can you please also delete my complain ?
        HDFC Bank customer support has been notified about the posted complaint.
        Apr 13, 2021
        Updated by Bright Junis
        Thank You for you email, I'll be waiting for your reply
        Thank You for you email, I'll be waiting for your reply
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          M
          Mlkn
          Apr 13, 2021
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          Dear Sir/Madam

          My self MAHENDRA PRATAP consumer number "[[protected]*0]" living at CGS Colony building N0.42, Sector 2, Quarter no. 468, 1ST Floor, KANE NAGAR ANTOP HILLMUMBAI-400037. I paid my bill online on 12.04.2021 around 09:25 P.M. on your website www.bestundertaking.net and my bill amount was Rs.740/- and I also received the SMS from HDFC bank (a/c no.[protected] that Rs.740/- is debited from my account against MUMBAI electricity supply but at the end of the payment I got error message but money is debited from my account and still my bill is showing unpaid.

          The SMS message received in my mobile no.[protected].is as under:-
          “You’ve spend Rs.740.00 via Debit Card xx3103 at BESTUNDE1529386 on[protected]:21:26:30”
          Please solve my problem as soon as possible (by making paid my electricity bill account or crediting the said amount in my HDFC bank account no.[protected] from which the said amount is debited
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            JayantWagh
            Apr 12, 2021
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            Officially Khed Shivapur Toll is free for all MH-12 Vehicles, still when I pass though it deducts toll from the fasttag. I requested the respective toll booth person and showed proof of my residence still deducting money. Kindly take some action on the same and revert my all deducted toll money to my fast tag account.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              shikha virha
              Apr 12, 2021
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              I have my salary account but I didn’t know when this become to regular saving account. I have checked one year bank statement there I could see the bank several times deducted AMB CHRG INCL GST without my consent and any notification. They didn’t even inform me how much amount I should maintain in my account. I think this is way bank are making money. I want my money back. Please refund all my amount as soon as possible otherwise I will close my account. I hope this will resolved soon.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                saurabhshukla90
                Apr 12, 2021
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                I have booked the ticket on the IRCTC website and paid the amount of Rs 730/- while using HDFC Net Banking

                However, twice the amount debit ..Also, i coordinate with irctc they confirmed to me that they have not received the twice payment.

                I tried to coordinate with the customer care team of HDFC bank, but always it is got disconnected after putting on hold.

                PFB of screenshot with payment details,

                HDFC Bank account -[protected]

                My contact number-[protected]

                Registered contact number -[protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We sincerely regret the inconvenience caused to you. We understand that you have raised your concerns at HDFC Bank to vide Reference Number HBL=[protected] and you will receive a response by April 17, 2021. Looking forward to your patience and cooperation in the interim.

                -Zubin
                HDFC Bank Customer Assistance.
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                  H
                  Harirathod
                  Apr 12, 2021
                  Resolved
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                  Resolved

                  Address: 5-80,HMT road chintal jeedimetla, Qutubullapur

                  The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
                  Account number: [protected]
                  Ifsc: hdfc0001041
                  Branch: Qutubullapur
                  The customer service is not able to give any info on this.
                  First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 13, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused to you. We understand that you have raised your concerns at HDFC Bank vide Reference Number HBL=[protected] and you will receive a response by April 20, 2021.
                  Looking forward to your patience and cooperation in the interim.

                  -Nadia
                  HDFC Bank Customer Assistance
                  Yes, he is right it is very difficult to reach HDFC customer service & on email also .
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                    R
                    Ruban ranjith
                    Apr 12, 2021
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                    Hello HDFC

                    On 11th April 2021, Rs.590 debited from my salary account commented saying ACH debit return charges.

                    I'm not clear why it is deducted hence i paid all my EMI related to this account.

                    please verify and help on this deduction.

                    Narration: ACH Debit return charges[protected] MIR[protected]

                    Thanks
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      krishna sundar
                      Apr 12, 2021
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                      I booked two tickets online on Thursday[protected] at jazzcinemas

                      I received the following acknowledgement message regarding the amount for tickets being debited but the merchant didn't receive it and there were no tracking of this transaction in merchant's booking history.

                      Thanks for paying Rs.441.56 from A/c XXXXXXXX to PAYUJAZZCINEMASPVTLT via NetBanking. Call XXXXXX if txn not done by you

                      I have the transaction "reference id" from my bank account history. Need help regarding getting a refund.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        E
                        Ekampreet singh
                        Apr 12, 2021
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                        Savings account

                        I want to get my amount settle which is on hold by mirevenue hold through gefu...
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                        K
                        Khadar stylish
                        Apr 11, 2021
                        Resolved
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                        Resolved

                        Hdfc bank in my account 885 rupees has detected in my account pls refund my money
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Dear Customer,

                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
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                          B
                          Bonthu Manishankar
                          Apr 11, 2021
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                          Resolved

                          Sir/Madam the amount in my account got deducted today( i.e., 11/04/2021) and it is showing me MiREVENUE HOLD THROUGH GEFU.I am trying to contact customer service but it is not connecting.Please refund my amount into my account as soon as possible.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 12, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of your account. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            L
                            Lakhan Koli
                            Apr 11, 2021
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                            Address: At post khapar tha akkakuwa dist nandurbar

                            I have lost my balance in Lakhan Koli charge Rs 637.20, please help me
                            HDFC Bank customer support has been notified about the posted complaint.
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                              S
                              Shiva1998ABC
                              Apr 11, 2021
                              Resolved
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                              Resolved

                              Address: Akkampalli

                              Aqb money debit money in hdfc bank AC no [protected] debit money 531rs in Apr 11 please refund money this is 0accout
                              Apr 12, 2021
                              Complaint marked as Resolved 
                              Please give me back
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 11, 2021
                              Updated by Shiva1998ABC
                              Not come money
                              Apr 12, 2021
                              Updated by Shiva1998ABC
                              It is salary account no minimum balance why debit amb with out information
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                                Y
                                Yug Pratap
                                Apr 11, 2021
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                                Resolved

                                Redeemed reward not delivered

                                I have redeemed my 2200 hdfc credit card reward points with Pantaloons coupon of rupees 500 and the coupon is still not delivered to me and they showed that the coupon delivered on my mail on first April but I have not received kindly provide it again to me...
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                                D
                                deepakdaitian
                                Apr 11, 2021
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                                Hi, There have been three instances where money is getting deducted without my consent. I request HDFC bank to look into this matter and refund my money back.

                                ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:11:02:09 without PIN/OTP.Not you?Call [protected].

                                ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:10:45:52 without PIN/OTP.Not you?Call [protected].

                                ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:10:58:46 without PIN/OTP.Not you?Call [protected].
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Madhukar Suthar
                                  Apr 10, 2021
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                                  I havent done any trascation which is supposed to on hold gefu
                                  Call me [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  My account on hold y resone sir
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                                    R
                                    Rahul dhyani
                                    from Noida, Uttar Pradesh
                                    Apr 10, 2021
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                                    As in my account 12 rs policy of PMSBY has not been closed as per 6 months already has been passed no results received from bank side.
                                    Kindly help me to close my auto debit payment and policy too.
                                    HDFC Bank customer support has been notified about the posted complaint.
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