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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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18420
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HDFC Bank reviews & complaints page 257

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B
Bonthu Manishankar
Apr 11, 2021
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Sir/Madam the amount in my account got deducted today( i.e., 11/04/2021) and it is showing me MiREVENUE HOLD THROUGH GEFU.I am trying to contact customer service but it is not connecting.Please refund my amount into my account as soon as possible.
Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2021
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of your account. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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    Lakhan Koli
    Apr 11, 2021
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    Address: At post khapar tha akkakuwa dist nandurbar

    I have lost my balance in Lakhan Koli charge Rs 637.20, please help me
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      Shiva1998ABC
      Apr 11, 2021
      Resolved
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      Resolved

      Address: Akkampalli

      Aqb money debit money in hdfc bank AC no [protected] debit money 531rs in Apr 11 please refund money this is 0accout
      Apr 12, 2021
      Complaint marked as Resolved 
      Please give me back
      HDFC Bank customer support has been notified about the posted complaint.
      Apr 11, 2021
      Updated by Shiva1998ABC
      Not come money
      Apr 12, 2021
      Updated by Shiva1998ABC
      It is salary account no minimum balance why debit amb with out information
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        Y
        Yug Pratap
        Apr 11, 2021
        Resolved
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        Resolved

        Redeemed reward not delivered

        I have redeemed my 2200 hdfc credit card reward points with Pantaloons coupon of rupees 500 and the coupon is still not delivered to me and they showed that the coupon delivered on my mail on first April but I have not received kindly provide it again to me...
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        deepakdaitian
        Apr 11, 2021
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        Hi, There have been three instances where money is getting deducted without my consent. I request HDFC bank to look into this matter and refund my money back.

        ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:11:02:09 without PIN/OTP.Not you?Call [protected].

        ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:10:45:52 without PIN/OTP.Not you?Call [protected].

        ALERT:Rs.199.00 spent via CREDIT Card xx0293 at AMAZON1258399 on[protected]:10:58:46 without PIN/OTP.Not you?Call [protected].
        HDFC Bank customer support has been notified about the posted complaint.
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          M
          Madhukar Suthar
          Apr 10, 2021
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          I havent done any trascation which is supposed to on hold gefu
          Call me [protected]
          HDFC Bank customer support has been notified about the posted complaint.
          My account on hold y resone sir
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            R
            Rahul dhyani
            from Noida, Uttar Pradesh
            Apr 10, 2021
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            As in my account 12 rs policy of PMSBY has not been closed as per 6 months already has been passed no results received from bank side.
            Kindly help me to close my auto debit payment and policy too.
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sandeep Konda
              Apr 10, 2021
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              Address: Hyderabad

              I didn’t receive cashback of 6000rs on iphone 12 which I bought on jan 2nd 2021. Please help me to get the same ASAP.
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Raviteja Udumula
                Apr 10, 2021
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                I have closed my credit card and I'm requesting for noc from long back. But I haven't received any noc up to now. As I need my cibil score to be updated.

                Kindly reach me. Pan no : CLDPR8811A
                DOB :04/06/1996

                Thanks,
                Raviteja.
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  aushende
                  Apr 10, 2021
                  Resolved
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                  Resolved

                  Address: PUNE

                  Dear Sir

                  I have purchased Apple laptop on 23.10.2020 and made payment on Credit Card -HDFC Bank. As per the condition cash back would have been received in last month as per the confirmation by Customer care of HDFC but it has not been credited in my credit card statement.

                  With Regards

                  Shende AU
                  [protected]
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 11, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  As per attached credit card statement I have paid Rs 110691 as Apple Laptop payment for which I did not received cash back of Rs 7000 as mentioned on Apple website at the time of booking While purchasing credit card I visited bank And they assured that cash back will be applicable please resolve matter at earliest
                  A U SHENDE
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                    R
                    rajeswari c
                    Apr 10, 2021
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                    Resolved

                    I went to hdfc bank @chittalpakkam, chennai to close an account as no need use in future. to avoid all the changes i felt to close.

                    bank people provide the closing acknowledgement at that time but later calling over phone and saying, unalbe to close due to some loan link . and they dont have access to see my details. they making me to call here and there and asking me to go other branches to close the account.
                    Truly as per my knowledge, i dont pay any EMI and no loan. but i could not able to close my account
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 11, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      Mahi_hbl
                      Apr 9, 2021
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                      Resolved

                      Address: Hubli, Karnataka-580030

                      Hello there..
                      I am customer of HDFC bank ltd, i have opened my salary account on 25th march in HDFC vidyanagar, hubli-580030..
                      Branch's IFSC is hdfc0006090.. But the problem i am facing is, i am unable to contact my branch through telephonic conversation or by e-mail.. Bcz they have't uploaded any information about this branch in HDFC website, even it is not possible to get the details of this branch using ifsc or by manually searching in search branch section of HDFC home page...

                      However I have opened my account online, and I completed my kyc by visiting the branch with the help of biometric verification.., but they have not sent my welcome kit and debit card.. Bcz of this I am unable to withdraw my salary..

                      Please assist.. Thank you
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 10, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer, we sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the branch details. Visit here https://bit.ly/2Hqff0y for help with the branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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                        P
                        Prashanth Hegde
                        from Guntur, Andhra Pradesh
                        Apr 9, 2021
                        Resolved
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                        Resolved

                        Address: Amount Dispute Team, HDFC Bank, Chennai location

                        Hello Team,

                        On 30th Jan, double amount has been debited from my account for 2, 256 INR. This happened due to timeout error while paying through my Debit Card at Jaipur Gems Jayanagar 4th Block for buying 1 Emerald Gemstone worth 2, 256 INR. But the merchant has received the amount once only. I have already raised the complaint to HDFC bank on February 5th and then on 18thetc and continuously following up with them until now, it's been more than 2 months and still my amount has not been reversed back.

                        Ganesh Kumar so called Deputy Manager(Amt. Dispute team) from HDFC bank is just sending copy paste responses and initially I was supposed to get my amount on 25th March. Again he has postponed to 10th May. Providing no proper complaint status at all.

                        Please take action on them and help me get my amount reversed back. I have attached the proof of double amount been deducted from my account.

                        Thanks,
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Apologies for the inconvenience faced Our concerned team has raised the pre-arbitration ( second chargeback ) vide reference number VPD021941. We will credit your account within 15 working days from the pre-arbitration ( second chargeback ) date, provided we do not get a represented claim ( proof of transaction) from the acquiring bank.

                        Please feel free to write to us using the below URL for further assistance.
                        https://bit.ly/3mEYdAu

                        -Nadia

                        HDFC Bank Customer Assistance
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                          H
                          Hargovind Baghela
                          Apr 9, 2021
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                          Resolved

                          Address: Charmwood village Faridabad HR-121009

                          Dear Sir/Madam,

                          I Hargovind Baghela joined hdfc bank on 20/03/20 as BSM in Charmwood Faridabad branch. And I left the bank on 11/03/21.

                          I have submitted all the required documents during the my service. But still I have not recieved my relieving letter.

                          Request you to please issue my relieving letter on priority basis as I have to submit the same in my current organization.

                          Meanwhile please share the resignation acceptance letter with last working day.

                          Regards
                          Hargovind Baghela
                          Emp code- H5858
                          MB- [protected]
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

                          -Anay
                          HDFC Bank Customer Assistance
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                            R
                            rs31129812
                            Apr 9, 2021
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                            Address: A-399 wallbhat roadGoregaon Mumbai Maharashtra

                            HDFC Bank — Amount on hold
                            Rahul singh
                            April 08, 2021
                            Hi team
                            My account balance has been to minus of amount 2658.57 mentioning mi revenue update.
                            Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                            What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                            Please release my hold amount.

                            Regards
                            Rahul singh
                            [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
                            Apr 09, 2021
                            Updated by rs31129812
                            My account balance has been to minus of amount 2658.57 mentioning mi revenue update.
                            Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                            What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                            Please release my hold amount.

                            Verified Support
                            Apr 13, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 17/04/2021. We request your patience in the interim.

                            -Nadia
                            HDFC Bank Customer Assistance
                            Jul 05, 2021
                            Updated by rs31129812
                            ressolved
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                              S
                              Sarika Pingali
                              Apr 9, 2021
                              Resolved
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                              Resolved

                              Address: Pune

                              Hi,
                              My name is sarika PINGALI customer id 36719795. I received an sms today from HDFC bank :-
                              Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to NATIONAL SECURITIES CLEARING CORP. LTD with value Rs. 200000.00 and frequency ADHO is received today for processing.

                              I have not authorized any such transaction. Kindly block this above mentioned fraud company ASAP.

                              Thanks
                              Sarika
                              Aug 17, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 10, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have shared your comments with the concerned team and our official will get in touch with you on or before April 15, 2021. We request your patience in the interim. Please feel free to write to us using the below URL for further assistance https://bit.ly/3s6OYds Please mention the reference number TT[protected] for us to promptly respond to you via e-mail.

                              -Nadia
                              HDFC Bank Customer Assistance
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                                S
                                sriun
                                Apr 9, 2021
                                Resolved
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                                Resolved

                                I have used my hdfc credit card and paid the bill for 17706rs and 13091rs respectively but after checking my credit card account information hdfc banker created 2loans for the swiped amount with 20% rate of interest with gst .
                                Total interest amount will come around 2500+processing fees 200+GST 18%
                                Without my knowledge hdfc bank created a loan .Pls i dont want Loan, i am ready to pay the amount in next Statement pls sort out this issue
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                All transactions of ₹10, 000 and above will be auto-converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied). Auto conversion is not applicable on gold, jewelry, and fuel transactions. Auto EMI conversion will be processed after 5 business days from the date of transaction. ( Note: Auto EMI is not processed if the Easy EMI Credit Card is in block state ).

                                -Nadia

                                HDFC Bank Customer Assistance
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                                  S
                                  Sunnyrajput13
                                  Apr 9, 2021
                                  Resolved
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                                  Resolved

                                  Address: Baddi

                                  I opened hdfc salary account 10 days ago but when salary comes and i go to atm for transaction then i am not able to transact money from my account even salary is already deposited in hdfc bank account
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Hi Sunny,

                                  Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
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                                    R
                                    Rajapandi Selvaraj
                                    from Chennai, Tamil Nadu
                                    Apr 8, 2021
                                    Resolved
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                                    Resolved

                                    Address: pammal, Tamilnadu, 6000075

                                    I'm HDFC customer for more than 15years, my customer id is 5148892 from my account [protected] I made a NEFT of 3000 to a IOB account it got credited to beneficiary account on the next day only.

                                    The from my account no is [protected], I made a NEFT on 6-Apr to a SBI account and till date (8-Apr) its not credited to beneficiary account. I made a complaint on 7-Apr and 8-Apr and I dont got any complaint number in SMS. The person informed the complaint number orally (CHNC[protected]) and says the amount is taken from my account (which is oblivious and was done on 6-Apr instantly), but I said its not gone to SBI account, for that the care person says that's SBI issue, when I said I didn't got the message for beneficiary account transfer confirmation she cant able to answer.

                                    Finally she says the SLA is 3 days and I will get a call by 9-Apr and will be resolved.

                                    Now I'm afraid to transfer even 100rs via HDFC afraid of delay and get bad name (People wont believe if I says issue in bank) and I am ending up in paying case and resulting in double payment.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 09, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We find your fund transfer through NEFT is successful. The actual time is taken to credit the account depends on the time taken by the Payee's Bank to process the payment. Please provide the Beneficiary account statement from the transaction initiation date to ( today's date) to check and assist you better in this regard Using the URL https://bit.ly/3uAYvLl Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Nadia
                                    HDFC Bank Customer Assistance
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                                      Mohammed Janoo
                                      Apr 8, 2021
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                                      Fee-ATM Non-Cash (2Txn[protected] is the description in the account summary. I have done not withdraw money on that date still money is deducted. please refund my money.
                                      HDFC Bank customer support has been notified about the posted complaint.
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