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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
Complaints 32945
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HDFC Bank reviews & complaints page 257

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S
Sandeep Konda
Apr 10, 2021
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Address: Hyderabad

I didn’t receive cashback of 6000rs on iphone 12 which I bought on jan 2nd 2021. Please help me to get the same ASAP.
HDFC Bank customer support has been notified about the posted complaint.
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    Raviteja Udumula
    Apr 10, 2021
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    I have closed my credit card and I'm requesting for noc from long back. But I haven't received any noc up to now. As I need my cibil score to be updated.

    Kindly reach me. Pan no : CLDPR8811A
    DOB :04/06/1996

    Thanks,
    Raviteja.
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      aushende
      Apr 10, 2021
      Resolved
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      Resolved

      Address: PUNE

      Dear Sir

      I have purchased Apple laptop on 23.10.2020 and made payment on Credit Card -HDFC Bank. As per the condition cash back would have been received in last month as per the confirmation by Customer care of HDFC but it has not been credited in my credit card statement.

      With Regards

      Shende AU
      [protected]
      Aug 13, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 11, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      As per attached credit card statement I have paid Rs 110691 as Apple Laptop payment for which I did not received cash back of Rs 7000 as mentioned on Apple website at the time of booking While purchasing credit card I visited bank And they assured that cash back will be applicable please resolve matter at earliest
      A U SHENDE
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        R
        rajeswari c
        Apr 10, 2021
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        I went to hdfc bank @chittalpakkam, chennai to close an account as no need use in future. to avoid all the changes i felt to close.

        bank people provide the closing acknowledgement at that time but later calling over phone and saying, unalbe to close due to some loan link . and they dont have access to see my details. they making me to call here and there and asking me to go other branches to close the account.
        Truly as per my knowledge, i dont pay any EMI and no loan. but i could not able to close my account
        Aug 13, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 11, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the required details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

        -Anay
        HDFC Bank Customer Assistance
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          Mahi_hbl
          Apr 9, 2021
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          Resolved

          Address: Hubli, Karnataka-580030

          Hello there..
          I am customer of HDFC bank ltd, i have opened my salary account on 25th march in HDFC vidyanagar, hubli-580030..
          Branch's IFSC is hdfc0006090.. But the problem i am facing is, i am unable to contact my branch through telephonic conversation or by e-mail.. Bcz they have't uploaded any information about this branch in HDFC website, even it is not possible to get the details of this branch using ifsc or by manually searching in search branch section of HDFC home page...

          However I have opened my account online, and I completed my kyc by visiting the branch with the help of biometric verification.., but they have not sent my welcome kit and debit card.. Bcz of this I am unable to withdraw my salary..

          Please assist.. Thank you
          Aug 7, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 10, 2021
          HDFC Bank Customer Care's response
          Dear Customer, we sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the branch details. Visit here https://bit.ly/2Hqff0y for help with the branch address. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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            P
            Prashanth Hegde
            from Guntur, Andhra Pradesh
            Apr 9, 2021
            Resolved
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            Address: Amount Dispute Team, HDFC Bank, Chennai location

            Hello Team,

            On 30th Jan, double amount has been debited from my account for 2, 256 INR. This happened due to timeout error while paying through my Debit Card at Jaipur Gems Jayanagar 4th Block for buying 1 Emerald Gemstone worth 2, 256 INR. But the merchant has received the amount once only. I have already raised the complaint to HDFC bank on February 5th and then on 18thetc and continuously following up with them until now, it's been more than 2 months and still my amount has not been reversed back.

            Ganesh Kumar so called Deputy Manager(Amt. Dispute team) from HDFC bank is just sending copy paste responses and initially I was supposed to get my amount on 25th March. Again he has postponed to 10th May. Providing no proper complaint status at all.

            Please take action on them and help me get my amount reversed back. I have attached the proof of double amount been deducted from my account.

            Thanks,
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 13, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Apologies for the inconvenience faced Our concerned team has raised the pre-arbitration ( second chargeback ) vide reference number VPD021941. We will credit your account within 15 working days from the pre-arbitration ( second chargeback ) date, provided we do not get a represented claim ( proof of transaction) from the acquiring bank.

            Please feel free to write to us using the below URL for further assistance.
            https://bit.ly/3mEYdAu

            -Nadia

            HDFC Bank Customer Assistance
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              H
              Hargovind Baghela
              Apr 9, 2021
              Resolved
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              Resolved

              Address: Charmwood village Faridabad HR-121009

              Dear Sir/Madam,

              I Hargovind Baghela joined hdfc bank on 20/03/20 as BSM in Charmwood Faridabad branch. And I left the bank on 11/03/21.

              I have submitted all the required documents during the my service. But still I have not recieved my relieving letter.

              Request you to please issue my relieving letter on priority basis as I have to submit the same in my current organization.

              Meanwhile please share the resignation acceptance letter with last working day.

              Regards
              Hargovind Baghela
              Emp code- H5858
              MB- [protected]
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              Please share your employee code, supervisor's name, office location & contact on exit.[protected]@HDFCBank.com. We'll get back!

              -Anay
              HDFC Bank Customer Assistance
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                R
                rs31129812
                Apr 9, 2021
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                Address: A-399 wallbhat roadGoregaon Mumbai Maharashtra

                HDFC Bank — Amount on hold
                Rahul singh
                April 08, 2021
                Hi team
                My account balance has been to minus of amount 2658.57 mentioning mi revenue update.
                Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                Please release my hold amount.

                Regards
                Rahul singh
                [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Apr 09, 2021
                Updated by rs31129812
                My account balance has been to minus of amount 2658.57 mentioning mi revenue update.
                Neither ur customer care is helping me out of this not the local hdfc bank persons, every person/executive gives me a different story.
                What’s happening without the confirmation or any notification of the customer how can you hold the amount.
                Please release my hold amount.

                Verified Support
                Apr 13, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 17/04/2021. We request your patience in the interim.

                -Nadia
                HDFC Bank Customer Assistance
                Jul 05, 2021
                Updated by rs31129812
                ressolved
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                  S
                  Sarika Pingali
                  Apr 9, 2021
                  Resolved
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                  Resolved

                  Address: Pune

                  Hi,
                  My name is sarika PINGALI customer id 36719795. I received an sms today from HDFC bank :-
                  Alert!HDFC Bank Mandate reference no: HDFC[protected] issued to NATIONAL SECURITIES CLEARING CORP. LTD with value Rs. 200000.00 and frequency ADHO is received today for processing.

                  I have not authorized any such transaction. Kindly block this above mentioned fraud company ASAP.

                  Thanks
                  Sarika
                  Aug 17, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 10, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have shared your comments with the concerned team and our official will get in touch with you on or before April 15, 2021. We request your patience in the interim. Please feel free to write to us using the below URL for further assistance https://bit.ly/3s6OYds Please mention the reference number TT[protected] for us to promptly respond to you via e-mail.

                  -Nadia
                  HDFC Bank Customer Assistance
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                    S
                    sriun
                    Apr 9, 2021
                    Resolved
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                    Resolved

                    I have used my hdfc credit card and paid the bill for 17706rs and 13091rs respectively but after checking my credit card account information hdfc banker created 2loans for the swiped amount with 20% rate of interest with gst .
                    Total interest amount will come around 2500+processing fees 200+GST 18%
                    Without my knowledge hdfc bank created a loan .Pls i dont want Loan, i am ready to pay the amount in next Statement pls sort out this issue
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    All transactions of ₹10, 000 and above will be auto-converted to EasyEMI for 9 months (Processing Fee of ₹99 + GST and ROI of 1.67% per month will be levied). Auto conversion is not applicable on gold, jewelry, and fuel transactions. Auto EMI conversion will be processed after 5 business days from the date of transaction. ( Note: Auto EMI is not processed if the Easy EMI Credit Card is in block state ).

                    -Nadia

                    HDFC Bank Customer Assistance
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                      S
                      Sunnyrajput13
                      Apr 9, 2021
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                      Address: Baddi

                      I opened hdfc salary account 10 days ago but when salary comes and i go to atm for transaction then i am not able to transact money from my account even salary is already deposited in hdfc bank account
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Hi Sunny,

                      Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
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                        Rajapandi Selvaraj
                        from Chennai, Tamil Nadu
                        Apr 8, 2021
                        Resolved
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                        Resolved

                        Address: pammal, Tamilnadu, 6000075

                        I'm HDFC customer for more than 15years, my customer id is 5148892 from my account [protected] I made a NEFT of 3000 to a IOB account it got credited to beneficiary account on the next day only.

                        The from my account no is [protected], I made a NEFT on 6-Apr to a SBI account and till date (8-Apr) its not credited to beneficiary account. I made a complaint on 7-Apr and 8-Apr and I dont got any complaint number in SMS. The person informed the complaint number orally (CHNC[protected]) and says the amount is taken from my account (which is oblivious and was done on 6-Apr instantly), but I said its not gone to SBI account, for that the care person says that's SBI issue, when I said I didn't got the message for beneficiary account transfer confirmation she cant able to answer.

                        Finally she says the SLA is 3 days and I will get a call by 9-Apr and will be resolved.

                        Now I'm afraid to transfer even 100rs via HDFC afraid of delay and get bad name (People wont believe if I says issue in bank) and I am ending up in paying case and resulting in double payment.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 09, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We find your fund transfer through NEFT is successful. The actual time is taken to credit the account depends on the time taken by the Payee's Bank to process the payment. Please provide the Beneficiary account statement from the transaction initiation date to ( today's date) to check and assist you better in this regard Using the URL https://bit.ly/3uAYvLl Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          Mohammed Janoo
                          Apr 8, 2021
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                          Fee-ATM Non-Cash (2Txn[protected] is the description in the account summary. I have done not withdraw money on that date still money is deducted. please refund my money.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Syed Altaj
                            Apr 8, 2021
                            Resolved
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                            Resolved

                            Address: HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013.
                            Website: www.hdfcbank.com

                            Dear Team,

                            In the month of Jan-5 i have made a UPI transaction and the bank has freezed my acc without intimation and on Jan 7th i had my personal loan EMI and it was on hold due to account inactive and collection team called me on 15th jan for non payment only then i got to know that the account has been freezed, after making several visits to the bank it has been unfreezed on 25-Jan, and they have apologized and refunded fines.

                            My complaint is how come they mentioned remarks in the cibil that i have not paid EMI and i need them to remove remarks from my cibil.

                            REGARDS
                            SYED ALTAJ
                            CUST ID 56230300
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 09, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            Request you to provide cibil report or control number on the email ID Grievance.[protected]@hdfcbank.com to enable us to check and assist you.

                            -Nadia
                            HDFC Bank Customer Assistance
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                              Nilanjan89
                              from Bardhaman, West Bengal
                              Apr 8, 2021
                              Resolved
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                              Resolved

                              I have made a payment on Flipkart of 11054 on 18 March 2021. but due to some problem, the payment was not confirmed from the Bank's end. But my money got deducted from my card. Immediately I called HDFC customer care they said that the payment is pending due to some technical issue from Bank's end and the customer care agent told me to wait for 24 hours to get an actual update.
                              And on the next day my order got canceled as the payment was not confirmed by HDFC bank and a refund was issued for the same. On 19 March 2021, the refund of 11054 credited to my Credit Card. Till now everything was fine.
                              Now, On 26 March 2021, I have received a mail that the payment of 11054(Which is already refunded by Flipkart) is converted to smart EMI. Even my order did not place though it's converted to EMI.
                              So, what I get from here is - I am paying extra interest for a failed transaction.
                              I asked HDFC customer care regarding the whole situation but they are asking a huge amount of money to stop the EMI.
                              My only request is to stop the EMI without any certain charges, I do not want to pay any extra charges for a failed transaction.
                              Loan No[protected]
                              Registered mobile No - [protected]
                              Apr 23, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 09, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard: https://bit.ly/2Qbg85o

                              -Nadia
                              HDFC Bank Customer Assistance
                              Apr 14, 2021
                              Updated by Nilanjan89
                              Already contacted them. They are not willing to stop the EMI . That's why I have made this grievances here .
                              Apr 15, 2021
                              Updated by Nilanjan89
                              They have raised service request for the same on 12th April, 2021 and closed it on 15th April without solving my problem. My EMI is still not closed.
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                                lgl
                                Apr 8, 2021
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                                I made a purchase on an Apple watch on the Unicorn website on 18th Nov 2020. I had opted for the brand cash back offer however I have not yet received the said cash back amount. The offer terms at the time did not state that it was only applicable for PARTICULAR type of cards it simply said ALL DEBIT AND CREDIT CARDS. And now I keep getting told the card is not eligible.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Arjun Aggarwal97
                                  Apr 8, 2021
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                                  Resolved

                                  I ordered an mobile on amazon using credit card and returned same order just next day and I received below message.

                                  Ur transaction on HDFC Bank CREDIT Card ending 6695 for Rs. 21998.00 has been credited/reversed by AMAZON on[protected]:12:48:05

                                  But this refund is not reflecting in my account. Below are my details:

                                  Please look into this matter and do the needful.
                                  Apr 9, 2021
                                  Complaint marked as Resolved 
                                  Problem solved after visiting hdfc bank branch
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 09, 2021
                                  Updated by Arjun Aggarwal97
                                  Complaint is solved after visiting bank branch.
                                  Verified Support
                                  Apr 10, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If it's not credited within the timeframe, request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us to do the needful.
                                  https://bit.ly/2PThceq.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    srinivasd9
                                    Apr 8, 2021
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                                    Address: [email protected], [email protected]

                                    I have closed my existing personal loan[protected] mid of Jan. I have insurance team asked me to provide empty check and insurance document. I have submitted on the Feb 26th of 2021. As of now no update on this. I have followed up on this with bank manager and insurance guy. Both are not responding on this.

                                    By considering the pandemic situation we are not able to travel to bank.

                                    Please provide me the things ASAP on this.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      NomadNeo1992
                                      from Chennai, Tamil Nadu
                                      Apr 7, 2021
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                                      Received a refund from aliexpress.com with following details

                                      ARN no. 74143611062002236250682
                                      Amount: 494
                                      Dated: 2021-March-04

                                      Refund from aliexpress.com not credited in my card with last four digits 9217

                                      More than 30 days have been passed but still refund is not credited

                                      Please look into the matter and solve the issue at the earliest.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      I posted my complaint here, now i'm getting calls from scammers🙄😏
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                                        eshaa15183
                                        Apr 7, 2021
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                                        I opened a PPF account through Net Banking where the branch shows up as ANNA NAGAR where as my Home Branch is different. Also, I am not getting the option to pay for the PPF.
                                        HDFC Bank customer support has been notified about the posted complaint.
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