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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 258

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S
Syed Altaj
Apr 8, 2021
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Address: HDFC Bank Ltd., HDFC Bank House, Senapati Bapat Marg, Lower Parel (W), Mumbai - 400 013.
Website: www.hdfcbank.com

Dear Team,

In the month of Jan-5 i have made a UPI transaction and the bank has freezed my acc without intimation and on Jan 7th i had my personal loan EMI and it was on hold due to account inactive and collection team called me on 15th jan for non payment only then i got to know that the account has been freezed, after making several visits to the bank it has been unfreezed on 25-Jan, and they have apologized and refunded fines.

My complaint is how come they mentioned remarks in the cibil that i have not paid EMI and i need them to remove remarks from my cibil.

REGARDS
SYED ALTAJ
CUST ID 56230300
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2021
HDFC Bank Customer Care's response
Dear Customer,

Request you to provide cibil report or control number on the email ID Grievance.[protected]@hdfcbank.com to enable us to check and assist you.

-Nadia
HDFC Bank Customer Assistance
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    Nilanjan89
    from Bardhaman, West Bengal
    Apr 8, 2021
    Resolved
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    I have made a payment on Flipkart of 11054 on 18 March 2021. but due to some problem, the payment was not confirmed from the Bank's end. But my money got deducted from my card. Immediately I called HDFC customer care they said that the payment is pending due to some technical issue from Bank's end and the customer care agent told me to wait for 24 hours to get an actual update.
    And on the next day my order got canceled as the payment was not confirmed by HDFC bank and a refund was issued for the same. On 19 March 2021, the refund of 11054 credited to my Credit Card. Till now everything was fine.
    Now, On 26 March 2021, I have received a mail that the payment of 11054(Which is already refunded by Flipkart) is converted to smart EMI. Even my order did not place though it's converted to EMI.
    So, what I get from here is - I am paying extra interest for a failed transaction.
    I asked HDFC customer care regarding the whole situation but they are asking a huge amount of money to stop the EMI.
    My only request is to stop the EMI without any certain charges, I do not want to pay any extra charges for a failed transaction.
    Loan No[protected]
    Registered mobile No - [protected]
    Apr 23, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 09, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We have reviewed your comments expressed and request you to contact our Phone Banking officers at any of our Phone Banking numbers mentioned in the below URL for any queries in this regard: https://bit.ly/2Qbg85o

    -Nadia
    HDFC Bank Customer Assistance
    Apr 14, 2021
    Updated by Nilanjan89
    Already contacted them. They are not willing to stop the EMI . That's why I have made this grievances here .
    Apr 15, 2021
    Updated by Nilanjan89
    They have raised service request for the same on 12th April, 2021 and closed it on 15th April without solving my problem. My EMI is still not closed.
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      L
      lgl
      Apr 8, 2021
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      I made a purchase on an Apple watch on the Unicorn website on 18th Nov 2020. I had opted for the brand cash back offer however I have not yet received the said cash back amount. The offer terms at the time did not state that it was only applicable for PARTICULAR type of cards it simply said ALL DEBIT AND CREDIT CARDS. And now I keep getting told the card is not eligible.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Arjun Aggarwal97
        Apr 8, 2021
        Resolved
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        I ordered an mobile on amazon using credit card and returned same order just next day and I received below message.

        Ur transaction on HDFC Bank CREDIT Card ending 6695 for Rs. 21998.00 has been credited/reversed by AMAZON on[protected]:12:48:05

        But this refund is not reflecting in my account. Below are my details:

        Please look into this matter and do the needful.
        Apr 9, 2021
        Complaint marked as Resolved 
        Problem solved after visiting hdfc bank branch
        HDFC Bank customer support has been notified about the posted complaint.
        Apr 09, 2021
        Updated by Arjun Aggarwal97
        Complaint is solved after visiting bank branch.
        Verified Support
        Apr 10, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We confirm that the refund will be generally credited in 10-12 working days from the date of merchant confirmation. If it's not credited within the timeframe, request you to send us the duly filled and signed form which is available at the below link to cc.[protected]@hdfcbank.com along with the refund confirmation proof from the merchant to enable us to do the needful.
        https://bit.ly/2PThceq.

        -Anay
        HDFC Bank Customer Assistance
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          S
          srinivasd9
          Apr 8, 2021
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          Address: [email protected], [email protected]

          I have closed my existing personal loan[protected] mid of Jan. I have insurance team asked me to provide empty check and insurance document. I have submitted on the Feb 26th of 2021. As of now no update on this. I have followed up on this with bank manager and insurance guy. Both are not responding on this.

          By considering the pandemic situation we are not able to travel to bank.

          Please provide me the things ASAP on this.
          HDFC Bank customer support has been notified about the posted complaint.
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            N
            NomadNeo1992
            from Chennai, Tamil Nadu
            Apr 7, 2021
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            Received a refund from aliexpress.com with following details

            ARN no. 74143611062002236250682
            Amount: 494
            Dated: 2021-March-04

            Refund from aliexpress.com not credited in my card with last four digits 9217

            More than 30 days have been passed but still refund is not credited

            Please look into the matter and solve the issue at the earliest.
            HDFC Bank customer support has been notified about the posted complaint.
            I posted my complaint here, now i'm getting calls from scammers🙄😏
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              E
              eshaa15183
              Apr 7, 2021
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              I opened a PPF account through Net Banking where the branch shows up as ANNA NAGAR where as my Home Branch is different. Also, I am not getting the option to pay for the PPF.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                shahmilindi
                from Powai, Maharashtra
                Apr 7, 2021
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                Transaction from HDFC to SVC Cooperative Bank
                The amount has been debited from my end but hasnt been credited to the beneficiary bank ac

                Transaction timed out at beneficiary end and now it shows under process at bank
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Ramnath Handique
                  Apr 7, 2021
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                  Address: Nazira ,ward no 5,near petrol pump Nazira

                  Humko yeah refund reference number se 29/03/2021 ko 5342/- rupees amount amazon se refund aya tha but abhi tok refund Mila nahi account main so help me.
                  RRN[protected]
                  A/C No[protected]
                  Account holder name - Jadu moni Handique
                  HDFC Bank customer support has been notified about the posted complaint.
                  Apr 07, 2021
                  Updated by Ramnath Handique
                  Humko yeah refund reference number se 29/03/2021 ko 5342/- rupees amount amazon se refund aya tha but abhi tok refund Mila nahi account main so help me.
                  RRN[protected]
                  A/C No[protected]
                  Account holder name - Jadu moni Handique

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                    B
                    bmeena1981
                    from Mumbai, Maharashtra
                    Apr 7, 2021
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                    Mosambee Swipe Machine De-activation & Charges

                    Address: Mumbai

                    Even after Informing executive of HDFC bank Alok/Harish.

                    Still charges were deducted for my Swipe machine.

                    We need charges to be revert back at the earliest.

                    My details;

                    TPID[protected]
                    MID - HQ9796

                    This is very pathetic association with HDFC bank

                    Trupti...
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                    S
                    Shahid Habib
                    Apr 7, 2021
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                    Address: Jangir chowk srinagr j&k

                    Respected sir

                    Sir i want to clouser my demat account but hdfc employer not responding
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sakshi Bihani
                      Apr 7, 2021
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                      Resolved

                      Address: No idea

                      Hi,
                      I had applied for a data entry job on Quikr.
                      I got a call saying they are speaking from HDFC bank, and will provide me a 15000 Rs job, If I pay them 2000 registration fees and Share my details.

                      I shared my Adhar card, Resume and Passport size Photo with them, but did not pay any money. I shared my details on [protected]@gmail.com.
                      I read reviews online saying this is a scam and fraudulent activity.

                      I am scared as they have my Adhar details and Resume.

                      The numbers I received calls from are - [protected], [protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
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                        A
                        ArpitaMishra
                        Apr 7, 2021
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                        An amount of 15937 towards insurance payment was failed but still not refunded to my card.

                        Card no ××××××××8612
                        Registeredd no [protected]
                        HDFC Bank customer support has been notified about the posted complaint.
                        Registered mobile no [protected]
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                          R
                          reinhardmoses15
                          Apr 7, 2021
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                          Address: Hyderabad, Hitech City

                          I have cancelled a order on amazon, i immediately got a msg from hdfc that

                          Ur transaction on hdfc bank debit/atm card ending **** for rs. 399.00 has been credited/reversed by amazon

                          I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the Amazon has done it's part. Will it ever get reflected in my account?
                          HDFC Bank customer support has been notified about the posted complaint.
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                            F
                            Felipe Martini Martina
                            Apr 7, 2021
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                            Address: [email protected]

                            I initiated a transfer of 130, 000 on 30th of March 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message:

                            UPDATE: Your money transfer of INR 1, 30, 000.00 on 30-03-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
                            HDFC Bank customer support has been notified about the posted complaint.
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                              1
                              1988aditya
                              from Kolkata, West Bengal
                              Apr 6, 2021
                              Resolved
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                              Resolved

                              Address: Kolkata

                              HR Department
                              HDFC BANK LTD

                              Subject : Reliving Letter

                              Respected sir/madam,
                              Not received my relieving letter
                              I am Aditya kumar & my emp code-154968 I was working as a Branch Sales Officer in ekdalia Branch (4276) .kolkata 28 dec 2015 to 07 mar 2017 .I have not received my reliving letter. Yet it create quite a few problem because I have to join in other company in next 5 days. I request you all to take a very quick action against my problem as soon as possible.

                              From

                              Aditya kumar
                              M.no.:- [protected]
                              Email ID :- [protected]@gmail.com
                              Apr 7, 2021
                              Complaint marked as Resolved 
                              Sent it in my email id - adityaimskumar My phone no - 7003411696
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                akshaygypta
                                Apr 6, 2021
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                                Address: Branch: CHANDAUSI HDFC BANK LTD AZAD ROAD, NEAR BUS STAND CHANDAUSI UTTAR PRADESH 202412

                                There was a upi transaction in my bank account which failed because HDFC SERVERS WERE DOWN that day (no customer fault here)
                                But HDFC found the transaction to be suspicious and blocked my account. So now my hdfc a/c is locked, Debit card is blocked, net banking is blocked.

                                I visited bank to enable my account and net banking. They asked me to fill a form. I did. As per them i will get it activated in 1-2 days and its been 4-5 days but my account is still blocked and no update at all from bank's side.

                                Due to this my salary wont be deposited, mutual fund sips will trigger to the account and bank will not allow to do the transaction.
                                Now who is responsible? I
                                HDFC Bank customer support has been notified about the posted complaint.
                                Apr 10, 2021
                                Updated by akshaygypta
                                Still account is locked, Any update here ??
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                                  V
                                  veera g
                                  from Bengaluru, Karnataka
                                  Apr 6, 2021
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                                  IMPS request timed out but amount not reversed or transferred to recipient bank.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    veera g
                                    from Bengaluru, Karnataka
                                    Apr 6, 2021
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                                    Today i have done imps transaction from hdfc Bank to indusind bank but imps transaction is requested time out and amount got deducted from hdfc but not reversed or credited back.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      G
                                      Gazanfar Hussain
                                      Apr 6, 2021
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                                      Resolved

                                      Sir
                                      Since I already chosen autopay facility on my credit card linked to my customer ID
                                      But I have wrong initiated an credit card payment 22652 on 1st April 2021
                                      Detucted twice so pls kindly refund back my amount which I paid wrongly to my same customer ID

                                      Regards
                                      Zakia begum
                                      Aug 22, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 07, 2021
                                      HDFC Bank Customer Care's response
                                      At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Anay
                                      HDFC Bank Customer Assistance.
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