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Updated: Dec 16, 2025
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T
Thinakar A
from Delhi, Delhi
Apr 3, 2021
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URGENT,
Dear HDFC Bank, am begging you to credit my amount which is kept on hold due to your worst technical glitch, (timeout while imps), I have a emi in other account, if not paid on time lot of penality for me.
It happened on 31st March still money not reverted.
RBI SHOULD LOOK INTO THIS.. TYPE OF ISSUES DONE IN HDFC.
URGENT. 35000 RS.
+1 photos
Apr 3, 2021
Complaint marked as Resolved 
THE ISSUE IS NOT RESOLVED. NO ONE CONNECTED WITH ME. SIMPLY CHANGED STATUS TO RESOLVED. DEAR HDFC, I CANNOT KEEP TRACKING THIS THROUGH OUT THE DAY. BE RESPONSIBLE PLEASE.
HDFC Bank customer support has been notified about the posted complaint.
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    luckymonu007
    from Bengaluru, Karnataka
    Apr 3, 2021
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    Address: Bangalore
    Website: Hdfcbank.com

    I h have done the imps transaction from my hdfc savings account to other bank account via netbanking.

    I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

    I contacted beneficiaries and they confirm their bank didn't received the amount.

    Is HDFC such a small bank that they don't have provisions to credit back the amount which is not transferred?

    This is pathetic process from HDFC.
    EVEN I COULDN'T CONNECT TO CUSTOMER CARE or personal relationship banker.

    I really have to rethink if i should continue with HDFC or move to another bank who can atleast givev proper response.
    HDFC Bank customer support has been notified about the posted complaint.
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      K
      kartikeya hegde
      Apr 3, 2021
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      Address: Kadugodi

      I did two payment of Rs 13000 and 3000 on 02 April 2021 through the HDFC mobile banking, after I received this message, (UPDATE: Your money transfer of INR 13, 000.00 on 02-04-21 timed out due to technical reason.If this transaction is not done by you, call [protected]) and (UPDATE: Your money transfer of INR 3, 000.00 on 02-04-21 timed out due to technical reason.)

      It's been already 1 day and still amount is not reflected. Could you fix this issue asap
      HDFC Bank customer support has been notified about the posted complaint.
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        R
        RACHIT GULATI
        from New Delhi, Delhi
        Apr 3, 2021
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        I made an IMPS transfer of 50, 000 from my HDFC account to my SBI account but I got a message that the transaction timed out due to technical reason.

        The money has been deducted from my HDFC account but not reached my SBI account. It has been 1 day but no refund has been credited.
        HDFC Bank customer support has been notified about the posted complaint.
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          F
          FAIZAN MADNI
          Apr 3, 2021
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          Hi I made IMPS transaction from my bank to other account . Money deducted from my account but not credited to benefecairy account . Status in hdfc app is showing as timed out. Refrence no:[protected]
          Amount deducted 5990.00
          Date april 02 2021
          Customer id[protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            Z
            [email protected]
            Apr 3, 2021
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            Address: Hdfc bank

            UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. *****). If this transaction is not done by you, call [protected].
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Akash54450
              Apr 3, 2021
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              Address: Godhra

              I performed the imps transaction of amount 10000, from my hdfc savings account to other bank account via netbanking.

              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

              Message is as below :

              UPDATE: Your money transfer of INR 10, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rajoo123
                Apr 3, 2021
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                Dear Sir / Madam,
                My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still even not reversal back to my HDFC account.

                This transaction is for medical emergency and it is most urgent.

                I called customer care but no one providing correct information.

                Can someone please check and expedite to fix the problem at the earliest.
                Hope you understand on the need on emergency.

                Thanks.
                HDFC Bank customer support has been notified about the posted complaint.
                Apr 03, 2021
                Updated by Rajoo123                 Is anyone live in HDFC Bank... Can some one have a look on this... My money is stuck and no one is bother to looking on this issue.
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                  D
                  dinesh ganeshen
                  Apr 3, 2021
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                  Dear Sir / Madam,
                  My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still.

                  The cheque/ref no.[protected]

                  Can you please check and expedite to fix the problem at the earliest.

                  Regards,
                  Dinesh.K.G
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    Rajath S Jagatap
                    Apr 3, 2021
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                    My IMPS deposit transaction of 15000 rs is showing as timed out. Amount has been deducted from my account but not deposited in beneficiary account. It says transaction timed out. Can you please help as it is very urgent and important.
                    +1 photos
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                      M
                      Maqsood Sait
                      Apr 3, 2021
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                      I have done IMPS transaction of Rs 63, 400 on 2nd Apr 2021 around 12:30 AM, amount is not credited to destination bank. Later I got SMS stating as the transaction is timed out and customer care assured that the amount will revert back to source account by EOD 2nd March. But the amount is not yet reversed. Could you please reverse the amount as soon as possible.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Apr 03, 2021
                      Updated by Maqsood Sait                       I have done IMPS transaction of Rs 63, 400 on 2nd Apr 2021 around 12:30 AM, amount is not credited to destination bank. Later I got SMS stating as the transaction is timed out and customer care assured that the amount will revert back to source account by EOD 2nd April. But the amount is not yet reversed. Could you please reverse the amount as soon as possible.
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                        B
                        Bharath568
                        Apr 2, 2021
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                        I have made 50000 rs IMPS transaction from my HDFC account to my own SBI account today morning 02-Apr-2021. The money is debited from the account but it is not yet credited to SBI account . The status now shows as processor down..what exactly meant by it ..when will it be credited to my sbi account or when will it be back to my account if it's not successful .
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nidhi V. Mittal
                          Apr 2, 2021
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                          Address: Ludhiana punjab

                          I performed the imps transaction of amount 32000 and 3000 My RRN Number is[protected] from my hdfc current account to other bank account via netbanking.

                          I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
                          +3 photos
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rajasekhar Reddy Koduru
                            Apr 2, 2021
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                            Address: Bannerghatta, Bangalore

                            I have done the imps transaction of amount RS.30000 from my hdfc savings account to other bank account ICICI via netbanking on 1st April 2021.

                            I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                            Why dont you credit it back when Transaction timed out and money debited from account??? What if its very urgent like hospital purpose and dont have any extra money.???

                            Please check and refund my money Rs.30000 back.
                            +1 photos
                            HDFC Bank customer support has been notified about the posted complaint.
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                              R
                              rajlenin7
                              Apr 2, 2021
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                              I performed the imps transaction of amount 1002, from my hdfc savings account to other bank account via IMPS (MOBILE BANKING)

                              I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
                              +1 photos
                              HDFC Bank customer support has been notified about the posted complaint.
                              Apr 02, 2021
                              Updated by rajlenin7                               Please resolve soon
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                                S
                                Sathishsree1993
                                Apr 2, 2021
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                                Address: Chennai

                                I have transferred amount of rs.26000 today morning 02/04/2021. Amount got debited from my account. But receiver didn't get the amount. It's 12 hours now. I didn't even get a single message hdfc stating that amount will be credited back. Am really having an emergency of paying hospital bills. Hdfc doesnt even have customer care to speak about this . Only the IVR is working all the time. What I will do for the money. Does they give me penalty for paying late
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  R
                                  riyazden
                                  Apr 2, 2021
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                                  Address: HDFC Bank, Selaiyur branch, Chennai

                                  Dear Sir / Madam,
                                  My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still.

                                  The cheque/ref no. is[protected] and this transaction is for medical emergency and it is most urgent.

                                  Can you please check and expedite to fix the problem at the earliest.
                                  Hope you understand on the need on emergency.

                                  Thanks.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                  Worst customer care support,
                                  Reply
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                                    A
                                    Anusha Madhabhattula
                                    Apr 2, 2021
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                                    I had initiated a IMPS transfer and the money got deducted from hdfc but did not credit in the beneficiary account.
                                    It's been already a day and the status is still the same.
                                    Need assistance asap.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      A
                                      Aravind91
                                      Apr 2, 2021
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                                      I have sent sum amount of 1.1 lakh to the beneficiary account. But it says transaction timed out from beneficiary bank end. Still beneficiary didn't get the amount. What is the problem of this? Its an emergency situation. This money i habe to pay to the hospital. Pls understand the situation and give me feed back.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        G
                                        Guruprasanth
                                        from Kochi, Kerala
                                        Apr 2, 2021
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                                        I did mobile banking money transfer to my another bank savings account. I received message from HDFC bank that your transaction has been completed and deducted the amount. But later at evening when I checked my another bank account, money didn't receive. Please help on this.
                                        HDFC Bank customer support has been notified about the posted complaint.
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