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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
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HDFC Bank reviews & complaints page 259

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N
narasimham70
Apr 5, 2021
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Sir,
I got phone from hdfc credit card division with out processing free or extra charges, they offered me loan regularly by frequent by phone with this harassments, I decided to take loan of 15000 rupees. ( with out any processing fee ) . But when bill came to my notice 04/04/2021 statement, they shown processing fee and some other fees also there. take necessary action on them and immediately remove from job, those who cheated me... my number [protected] . I tried to load the bill, but failed . the loan taken in march2021.
Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern with us. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto generated acknowledgment, please forward the screenshot of the error/transaction/email or SMS.

-Zubin
HDFC Bank Customer Assistance
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    bhushanreddy
    Apr 5, 2021
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    Cancellation of one assist membership i am a HDFC credit card holder. The bank has auto debited Rs.1899 /- from my credit card number ending with 5435 without my concern on dated: 31/03/2021.I am not interested about this service and don't want this membership any more. Hence i requested to cancel membership and refund this debited amount of Rs.1899/- as earl as possible.

    Name.U.Naga Bhushana Reddy,
    Mobile no.[protected],
    mail id.[protected]@gmail.com
    HDFC Bank customer support has been notified about the posted complaint.
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      Jalebi4655
      Apr 5, 2021
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      Resolved

      Address: Lucknow hazratganj branch

      Yesterday I made a IMPS transaction of rs 5000 from HDFC bank to SBI. The RRN number is[protected].
      The transaction says it's timed out.
      The amount is debited from my account but it has not credited to the beneficiary account.
      When reached out to beneficiary bank, they said the amount has not been credited and to contact HDFC Bank.
      This is really not acceptable from HDFC bank, I tried reaching out to HDFC customer care, but I couldn't get connected even after trying for more than 45 mins
      Aug 9, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 06, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We confirm that the transaction has been reversed as on April 05 2021.

      -Zubin
      HDFC Bank Customer Assistance
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        Prince Ninawe
        Apr 4, 2021
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        I have a salary account with hdfc bank. I have started with sip in mutual funds (Groww app) using auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 (2 times) and total 1180 rs is deducted from my account

        I have called customer care and they told me that this amount is deducted because of payment bounce.

        I have never been informed that this would be charged due to lack of funds. What are these charges for! Why are they so high. It is not a debt I have to pay. It is SIP. How can you inculcate habit of regular savings if you penalise so harshly for not having balance.

        Hdfc bank has to return this money. There was no intimation from the bank on the consequences of not keeping sip amount in account.

        Please help me resolve this. People are losing trust in public banks and now these banks also!!!. Although it doesn't make a difference to hdfc bank for sure, but i will close my account if it is not returned. If auto debiting is a service you provide as a bank, then it is your duty to inform me of the charges for the same. Heights of fraud. You must give me a warning that if funds are insufficient you will be charged. Nothing was there.

        Please please help me resolve this and return my money.
        HDFC Bank customer support has been notified about the posted complaint.
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          Mitesh5897
          Apr 4, 2021
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          Hello There,

          I want to deactivate one assist membership services. This services has been activate without my knowledge. Please let me know how to i deactivating it.
          HDFC Bank customer support has been notified about the posted complaint.
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            J
            jaismit87
            Apr 4, 2021
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            I did the transaction of IMPS from hdfc bank to PNB bank on 1 April 2021
            the transaction was timed out and amount debitted from hdfc bank and not creditted to pnb bank.

            I called both banks, PNB rejected that amount not reached yet and HDFC side earlier they told to wait for 24 hours now Monday EOD that is 5 April 2021

            This is IMPS transaction and 1 lakh amount is debitted and not refunded back yet

            Please help to resolve the issue as early as possible
            HDFC Bank customer support has been notified about the posted complaint.
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              F
              FAIZAN MADNI
              Apr 3, 2021
              Resolved
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              Resolved

              I am fed-up with hdfc bank.. I ordered fastag on 04 march 2021 and it is almost a month now still not received it . Hdfc is not listening to my complaints . Customer support is clueless. I got calls from blue dart courier service twice regarding delivery, they are delivering it in another state. I explained them that kindly return it to hdfc fastag so that they can re dispatch it to correct address. But after few days hdfc again dispatched it to wrong place. Blue dart delivered it to some person of which I have no idea. I have never experienced such an professional work behaviour. Kindly cancel the wallet and issue refund. wallet id : [protected]
              customer id.[protected]
              Aug 14, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We are working on your concern vide Ref ID:[protected] and will revert to you by April 17, 2021.

              -Nadia
              HDFC Bank Customer Assistance
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                nishaph2209
                Apr 3, 2021
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                I did IMPS transaction of 12k on 2nd april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                Received below message an hour back :-
                UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]. its being almost two daysi havent receeived my money back
                HDFC Bank customer support has been notified about the posted complaint.
                I did not have received either any call from HDFC bank or any other customer support.
                The issue is not resolved yet, kindly does not mark it as resolved or else I need to go raise n- numbers of reports until my issue is not answered.

                I have tried reaching customer care and bank multiple times, but haven't got proper response .
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                  S
                  sarbesh_kumar
                  Apr 3, 2021
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                  Resolved

                  I paid my fees using HDFC credit card on 31st March'2021 but the college has not received the money and the amount has been deducted from my account.The amount is 35745.50. Please look into the matter.I waited for 4 days but still did not get my refund back.The bank officials are not responding anything.Please help me.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
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                    P
                    pratikkhot85
                    Apr 3, 2021
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                    Resolved

                    Ref: Blocking of Bank Account no. [protected] held with HDFC bank Vile Parle Branch

                    Account No - [protected]

                    With ref to above, I, Mr. Pratikkumar Khot, having PAN AUQPK3631B hereby confirm as follows:

                    1. Above bank account is blocked by HDFC bank on 29th March 2021. I have not received any communication, intimation or notice from HDFC bank or any other bank or any govt authority. Its already been 5 days since this account is been blocked.

                    2. Upon enquiry with HDFC bank we came to know that my above mentioned account is blocked for no reasons disclosed to me or relevant HDFC bank.

                    3. I contacted and personally visited HDFC Bank Chembur as well as Vile Parle branch to obtain clarity in this regard but Bank couldn't clarify anything on this.

                    I would want HDFC bank to expediate process o[censored]nblocking my account as it is difficult in these tough times to have your salary account being blocked without giving any reasons.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Hi Pratik,

                    I'll ensure this is taken up promptly. Please click on https://bit.ly/2Lzhyn3 to submit the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                    -Preethi
                    pratikkhot85's [Complaint's author] reply, Apr 5, 2021
                    Preethi,

                    I have filled this form already. Reference no TW03042100335. Hope this gets resolved asap from bank.
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                      Address: Mumbai

                      I did one transaction on the date 2nd April 2021.
                      As per customer care some issue in digital banking (IMPS) that's why the transaction has a timeout. The amount will be refunded in 24 hr. this will have happened with many customers on today's date.
                      I got a transaction timeout msg after 4 hr.
                      Near about 30 hr done but still amount not credited in my account.

                      The bank should be informed to the customer if...
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                      S
                      Samiedha shinde
                      Apr 3, 2021
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                      Address: Borivali Mumbai

                      Hi
                      On 1st April’21 I’d done IMPS transfer & immediately that amount got deducted from my account but next day I received message “ UPDATE: Your money transfer of INR 36, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]”

                      I have tried calling customer care but not a single call is going to customer service executives & have written 50 mails but no reply.

                      What should I do? How to get my money back?
                      HDFC Bank customer support has been notified about the posted complaint.
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                        rajlenin7
                        Apr 3, 2021
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                        Resolved

                        Registered Contact Details/Email ID:
                        [protected]@gmail.com

                        I performed the imps transaction of amount 1002, from my hdfc savings account to other bank account via IMPS (MOBILE BANKING)

                        I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 05, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        As per our records, the said transaction has been processed successfully and fund are credited to beneficiary account. Please check with beneficiary party for further status of funds.

                        -Nadia
                        HDFC Bank Customer Assistance
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                          D
                          Duresha
                          Apr 3, 2021
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                          Hi Team,
                          Bene claims non receipt of fund in his account. This is with regards to RR number[protected] amt 8700 value 02-apr-2021.
                          Please confirm where the funds are.. your immediate attention would be much appreciated.

                          Thanks
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            S.c. Joshi
                            from Delhi, Delhi
                            Apr 3, 2021
                            Resolved
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                            Resolved

                            Address: BTM Layout stage-2,Bangalore

                            I have cancelled a order on Amazon, i immediately got a msg from HDFC that

                            Ur transaction on HDFC Bank DEBIT/ATM Card ending 5412 for rs. 1090.00 has been credited/reversed by AMAZON on[protected]:05:29:25

                            I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the Amazon has done it's part. Will it ever get reflected in my account?
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              J
                              Jayagurunadhan
                              Apr 3, 2021
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                              Resolved

                              My IMPS transfer failed due to Transaction Timeout.The money got debited from my account and not received by my beneficiary. I had sent mail to HDFC Customer support. But no reply from them. I'm blindly waiting for the money, don't know when I get it. This is also one more unwanted headache I need to go through.

                              Please try to respond to customer need. Kindly address this or else you lose customer.
                              Apr 3, 2021
                              Complaint marked as Resolved 
                              Now the amount got credited in beneficiary account.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                M
                                MURRALI M
                                Apr 3, 2021
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                                Address: Ambur

                                I did IMPS Transaction of 50k on 2nd April 2021 to Indian Bank, Money debited from my Acc but Beneficiary didn't receive the Money. Got a message as ( UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].).
                                Beneficiary Bank has clarified they have not received any Transaction.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  4
                                  4nonymou5
                                  Apr 3, 2021
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                                  My money got deducted and received a message saying, the transaction is timed out.

                                  I did three transactions which got pending, please settle as soon as possible as there is a medical emergency.

                                  UPDATE: Your money transfer of INR 70, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]

                                  UPDATE: Your money transfer of INR 45, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]

                                  UPDATE: Your money transfer of INR 15, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Gianstar Passah
                                    Apr 3, 2021
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                                    Address: Chennai CIT Nagar HDFC Bank, IFSC code:HDFC0002043

                                    I have a salary A/C [[protected]] in HDFC BANK and I transferred RS 10000/- using IMPS on 2nd April 2021 to SBI (IFSC Code: SBIN0004295) A/C: [[protected]]. The IMPS Ref No is [[protected]]. The amount was debited from my a/c but not yet credited to
                                    the recipient. I got a message that it has timed OUT due to technical reason.

                                    Please Look into this issue and resolve it as soon as possible.

                                    From:
                                    Gianstar Passah.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Apr 03, 2021
                                    Updated by Gianstar Passah
                                    Still not resolved.
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                                      chetansaini19
                                      Apr 3, 2021
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                                      Sir my hdfc custom id 58842434
                                      On 2nd april i Have trasfered money but money not credited to the beneficiary plz help.
                                      HDFC Bank customer support has been notified about the posted complaint.
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