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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 259

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R
Rahuliconite
Apr 2, 2021
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I tried to transfer a huge amount through IMPS. The money got debited but Transaction status is showing "Transaction Timed Out". The beneficiary has not received the amount too. HDFC Bank, do you have any comment on the issue. The RRN is[protected]. I tried to reach out to you via mail through, I just received an automated mail with reference number 'HBL=[protected]'.
+1 photos
Apr 4, 2021
Complaint marked as Resolved 
The amount got credited to the beneficiary's account after 2 days.
HDFC Bank customer support has been notified about the posted complaint.
Apr 03, 2021
Updated by Rahuliconite
Hdfc, Can I have some updates on this?
Apr 03, 2021
Updated by Rahuliconite
The amount is huge and needed on urgent basis for medical expenses. Please do the needful.
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    kalai vani ganesan
    Apr 2, 2021
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    02 April 2021
    Today morning I did an IMPS funds transfer of Rs.30, 000 from my HDFC bank account to my another bank's loan account. The amount got debited from HDFC account and not yet credited to the beneficiary account. The loan due date is 03 April and I have not yet received the refund in my account. This might cause a problem for me if I am not paying the loan amount before due date. Request you to take immediate action and refund the amount to my HDFC account.
    HDFC Bank customer support has been notified about the posted complaint.
    Apr 02, 2021
    Updated by kalai vani ganesan
    The RRN reference number is[protected]
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      Nitin sai 99
      Apr 2, 2021
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      This is the second time the money is being deducted from my hdfc account withoit providing any information. No information is provided on why the money is being deducted from the savings account. The statement doesn't provide any information as well.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        shrivas4
        Apr 2, 2021
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        Hi

        I transferred 32000 today from HDFc to SBI account but it timedout and my money didnt go to SBI neither it came back to HDFC

        My registered mail id is gourav.[protected]@oracle.com

        Please help.
        HDFC Bank customer support has been notified about the posted complaint.
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          sugumar k13
          Apr 2, 2021
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          Today I transferred one lakh amount through IMPS from my hdfc account to my ICICI account. The amount got deducted and not credited in ICICI account. When I re check the transaction status, it shows transaction timed out. Kindly check and resolve the issue as soon as possible. Transaction ref no:[protected]
          HDFC Bank customer support has been notified about the posted complaint.
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            Logapriya Tamilselvan
            Apr 2, 2021
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            I have transferred Rs. 100/- first and then Rs. 14400/- again.
            Totally, I have transferred 14, 500/- from hdfc mobile banking to my own SBI account. After 2 hours, I received the message that your fund transfer has got timed out at beneficiary band end. Yesterday also I got the same problem and the amount credited immediately to my HDFC account. Please return the amount back soon.
            HDFC Bank customer support has been notified about the posted complaint.
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              Subodh Rajput1
              Apr 2, 2021
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              Last evening I transferred amount but not credited to beneficiary’s account even not reversed
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              HDFC Bank customer support has been notified about the posted complaint.
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                Pandurang Parwatikar
                Apr 2, 2021
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                Address: Bengaluru

                Hi, I have initiated a IMPS transaction yesterday, April 1 2021, but the transaction has timed out.

                Its very critical for me the amount should either reach the destination or retract to my account.

                My email ID is pandu.[protected]@gmail.com, and with this you should be able to get my details also including the last IMPS transaction done.

                Kindly check
                HDFC Bank customer support has been notified about the posted complaint.
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                  Prankur Chaudhary
                  Apr 2, 2021
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                  I made an imps transaction today morning. The amount was debited but never credited to my sbi account in which I transferred the amount.
                  Upon checking the status in my hdfc NetBanking it says "Transaction timedout" and in details it says "the transaction is timed out and pls check with beneficiary
                  Imps ref :[protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Apr 02, 2021
                  Updated by Prankur Chaudhary
                  The complainant is not yet resolved. I didnt get money in my either account yet.
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                    Sneha Keerthi
                    Apr 2, 2021
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                    Imps Processor down

                    I have made a transaction of 14000 through IMPS yesterday night, amount debited from my account.
                    Today morning I got a message saying that the transaction is timeout.
                    Status is Processor down...
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                    Chandrashekhar B.
                    Apr 2, 2021
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                    Address: Delhi

                    I did an IMPS transfer of Rs 5000/- on 02/Feb/2021 from my HDFC saving bank account towards an SBI savings account. IMPS ref number is[protected].
                    The money was debited from my account, but not received by the beneficiary account.
                    I received an SMS from HDFC stating that the money transfer has timed out due to technical reasons.
                    Request you to please check the matter.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Samisalona
                      Apr 2, 2021
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                      Dear HDFC Bank,

                      I recently did an imps transaction for hdfc to sbi bank, the amount debited from my account but not transferred to the beneficiary account and after some time I received the following message from hdfc bank.

                      UPDATE: Your money transfer of INR 38000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                      Kindly let me know, When can I get my money back,

                      Sami Mohammed
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Abul Kalam Azad Thaha Mohammed
                        Apr 2, 2021
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                        I initiated 1000 rs imps fund transfer to my another bank account, amount debited but not credited to other account. After few hours I received sms stating your transaction is timed out but I have not got my money credited back. It happened on 1st April 2021.
                        +1 photos
                        HDFC Bank customer support has been notified about the posted complaint.
                        Apr 02, 2021
                        Updated by Abul Kalam Azad Thaha Mohammed
                        Please resolve asap
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                          krisdin1981
                          Apr 2, 2021
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                          Hdfc your money transfer of inr 1, 50, 000.00 on 01-04-21 timed out due to technical reason yesterday(1st April 2021)
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Shari Krishna
                            Apr 2, 2021
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                            Resolved

                            Today I made a IMPS transaction from HDFC bank to Canara Bank. The RRN number is[protected].
                            The transaction says it's timed out.
                            The amount is debited from my account but it has not credited to the beneficiary account.
                            When reached out to beneficiary bank, they said the amount has not been credited and to contact HDFC Bank.
                            This is really not acceptable from HDFC bank, I tried reaching out to HDFC customer care, but I couldn't get connected even after trying for more than 45 mins.
                            I tried reaching out to my customer relationship manager, no response.
                            Is this your service? I'm customer of HDFC bank since 2011, now I might have to think of choosing other banks if this is the pathetic service
                            +1 photos
                            Apr 2, 2021
                            Complaint marked as Resolved 
                            It's not resolbed
                            Apr 02, 2021
                            Updated by Shari Krishna
                            Issue is not resolved
                            Apr 02, 2021
                            Updated by Shari Krishna
                            Why is the complaint marked as resolved as soon as it's raised??
                            I too have same problem and sent an email to support team. No response from anyone yet and amount is not credited too.

                            Support ticket ref number : HBL=[protected]
                            Issue is not resolved
                            I too had the same issue and have raised the complaint.

                            HDFC bank is becoming pathetic bank now.
                            I did the transaction of IMPS from hdfc bank to PNB bank
                            the transaction was timed out and amount debitted from hdfc bank and not creditted to pnb bank.

                            I called both banks, PNB rejected that amount not reached yet and HDFC side earlier they told to wait for 24 hours now Monday EOD that is 5 April 2021

                            This is IMPS transaction and 1 lakh amount is debitted and not refunded back yet

                            Please help to resolve the issue as early as possible

                            IMPS transaction timed out - Comment #3819046 - Image #0
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                              gauriniket
                              Apr 2, 2021
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                              Please resolve the case as my 15000 rs. Deducted from hdfc account while performing online transcation.

                              Meassge received as follows.

                              UPDATE: Your money transfer of INR 15, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Sri Ramanathan
                                Apr 2, 2021
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                                Address: no 19, pv rajamannar salai, vijayaragavapuram, KK nagar, Chennai -600078

                                I made payment through upi amazon paly on 19th march 2021 to purchase zasco gps device their upi operator is razorpay i maid payment and it got canclled immideately and i got redund 2nd time i made payment money got deducted but razorpay denies getting money from bank and product remained unpaid but money got deducted razorpay says to escalae this issue with the bank for refund soo i am telling u m grevences i have talked to amazon pay they say to talk to bank for this isue i am facing please help ill attach bank statement and transaction id below, plese see whats the issue and refund the money back to my account
                                account number : [protected]
                                date of purchase : 19th march 2021
                                UPI used to make payment : Amazon pay
                                registered mobile number : [protected]
                                transaction id :[protected]
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  Mayur1806
                                  Apr 2, 2021
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                                  Imps txn RRN no[protected], Date - 01.04.2021 of amount 15000 is failed and got txn timed out message. Didn't credited in beneficiary Account.
                                  Not returned in my account also.please resolve asap
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                                    Ramya Geethika
                                    from Hyderabad, Telangana
                                    Apr 2, 2021
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                                    Resolved

                                    IMPS Transaction status- Processor down

                                    Today 02/04/2021, I transferred 8000/- from my HDFC account to my own Sbi account through IMPS Fund transfer, money was debited from my account but not credited(deposited) in beneficiary account. When i check the status of IMPS transaction it's says the Processor Down. I need my money back immediately as i have to pay my credit card bill today, and i don't have other money to deposit in bank and pay the credit card payment, if i miss my payment...
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                                    Praneeth B
                                    from Bengaluru, Karnataka
                                    Apr 2, 2021
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                                    I have done IMPS transaction on 2nd April 2021. Money is deducted from my account but not transferred to beneficiary account. Got msg from HDFC like transaction timed out but amount is not reversed.
                                    HDFC Bank customer support has been notified about the posted complaint.
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