HDFC Bank Complaints & Reviews

The mapping of fastag of my car no. mh 01 by 4531, has been pending since 10 th march 2021. (hbl no.[protected] dt 10th march 2021). Repeated phone calls to the official customer care no.[protected], has got me the same response - "We have a back end problem and your case has been escalated."
I heard this response for the first time on 12th March and was asked for 2 more working days for the fastag to be activated. I now don't recall how many times I have called the customer care number and am fedup of hearing the same story.
On 19th March I was promised a call back from the department, within 4 hours. This call finally came though on Sunday 28th March at about 330pm. One Mr. Sanjay had called and profusely apologised and promised that the tag will be activated by Wednesday 31st March, evening. Needless to say, it is not yet activated.
I again made a call on 2nd April around 115pm and was again assured a call back from Mr Sanjay or someone else in 4 hours. It is now approx 24 hours and still no phone call nor is my fastag activated.
I have already spent nearly Rs. 1000/- as penalty during my travel between 15th & 20th March.
Please help to get my fastag activated without any further delay.
This kind of inefficiency from hdfc is shocking.

Got this message : Your money transfer of INR 20, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

My money is still not returned to my account nor credited to receiver account.

My Account number-[protected], IFSC code-HDFC0000323

Receiving persons account-[protected] IFSC code-BARB0BUPGBX

On 10th march 1899 rupees was debited from my HDFC credit Card, it was mentioned as One assist Mfee, without getting any permission the amount was debited from my account. I want to get my debited amount back and moreover please delete that one assist account.

Dear concern,
My imps transaction failed due to timed out reason on 2april 2021.
Money is debited from my account and not credited to beneficiary account.
Also money not returned to my account.now 24 hrs completed still money is not credited to my account.

I initiate an imps on 2nd April of Rs 1360, reference number is[protected], money is debited from my hdfc bank saving account but not been received by the beneficiary. I also got a message of request timed out due to technical failure. Where is my money

Dear HDFC Bank Team,

I am Manjunath M and I am your HDFC bank customer since 11 years.

Name: MANJUNATH M

Account No: [protected]

Date of IMPS transaction: 01/04/2021

IMPS Reference No:[protected]

Amount: Rs. 9, 700/- (Nine Thousand Seven Hundred Rupees)

Phone No: [protected]

I did IMPS transaction on 01/04/2021 to my own...

Dear Sir / Madam,
My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still.

Can you please check and expedite to fix the problem at the earliest.

My netbanking is locked for morethan 10 days and showing "Account locked for user" as well as I'm not able to retrieve customer id online.

I did an IMPS transfer of ₹24, 000 on April 2nd 2021 and it says transaction timed. The amount was debited from my account and not credited to the beneficiary bank. Beneficiary bank customer care claims amount was not credited to them and to contact HDFC instead.

Apparently at HDFC Customer Care all representatives are too busy to answer the call from 2nd April. Kindly resolve the issue because I transferred the money for a reason and now I am left with no access to that money.

Reference Number:[protected]

I made to 2 transaction from imps through hdfc app on 2 april 2021 but none of the payment is successful, but my money deducted from account.

Hi HDFC
Yesterday I have made payment of 18000, this is debited from my account but not received by beneficiary

Also after some time received message from HDFC as below

UPDATE: Your money transfer of INR 18, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

Please suggest
Thanks

I performed the imps transaction of amount 12500, from my HDFC savings account to other bank account via netbanking.

I received a transaction timed-out message on my registered mobile number, however the amount was deducted from my account and was not delivered to other end.

Message received:

Update: your money transfer of inr 12, 500.00 on 02-04-21 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected].

I would like you to either refund the amount or complete the transaction.

I have done the imps transaction of amount RS.39500 from my hdfc savings account to another bank account via net banking.

I received a transaction timed-out message on my registered mobile, however, the amount was deducted from my account and was not delivered to another end.

URGENT,
Dear HDFC Bank, am begging you to credit my amount which is kept on hold due to your worst technical glitch, (timeout while imps), I have a emi in other account, if not paid on time lot of penality for me.
It happened on 31st March still money not reverted.
RBI SHOULD LOOK INTO THIS.. TYPE OF ISSUES DONE IN HDFC.
URGENT. 35000 RS.

I h have done the imps transaction from my hdfc savings account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

I contacted beneficiaries and they confirm their bank didn't received the amount.

Is HDFC such a small bank that they don't have provisions to credit back the amount which is not transferred?

This is pathetic process from HDFC.
EVEN I COULDN'T CONNECT TO CUSTOMER CARE or personal relationship banker.

I really have to rethink if i should continue with HDFC or move to another bank who can atleast givev proper response.

I did two payment of Rs 13000 and 3000 on 02 April 2021 through the HDFC mobile banking, after I received this message, (UPDATE: Your money transfer of INR 13, 000.00 on 02-04-21 timed out due to technical reason.If this transaction is not done by you, call [protected]) and (UPDATE: Your money transfer of INR 3, 000.00 on 02-04-21 timed out due to technical reason.)

It's been already 1 day and still amount is not reflected. Could you fix this issue asap

I made an IMPS transfer of 50, 000 from my HDFC account to my SBI account but I got a message that the transaction timed out due to technical reason.

The money has been deducted from my HDFC account but not reached my SBI account. It has been 1 day but no refund has been credited.

Hi I made IMPS transaction from my bank to other account . Money deducted from my account but not credited to benefecairy account . Status in hdfc app is showing as timed out. Refrence no:[protected]
Amount deducted 5990.00
Date april 02 2021
Customer id[protected]

UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. *****). If this transaction is not done by you, call [protected].

I performed the imps transaction of amount 10000, from my hdfc savings account to other bank account via netbanking.

I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

Message is as below :

UPDATE: Your money transfer of INR 10, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]