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HDFC Bank Complaints & Reviews

2.9
Updated: Oct 4, 2026
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A
amarjit sankhua
Aug 4, 2021
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Address: Ganeswarpur,Remuna,Balasore

After shopping from Flipkart, I have cancelled it. The money is reversed but the available credit limit is still displaying less than my total credit limit, Even OFFUS EMI, INTEREST are there in the latest statement.It was happened in 20th of June -July 2021 Period. If I have cancelled my product after purchasing, then why do I pay OFFUS Processing Fee and many more.

The worst thing is that there was no customer service personnel to resolve my issue, only computerized voice are being set in Call Center.
HDFC Bank customer support has been notified about the posted complaint.
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    Praveen8655
    Aug 4, 2021
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    Address: No 103, 31, 26th main rd, 4th T Block East, Jaynagara 9th Block, Bangalore 560041

    Hi, currently I'm holding a savings account at HDFC Bank (Jaynagar Branch) Bangalore. On 3rd August 2021 without my knowledge, the bank has been deducted 29.50 rs 4 times in a day around 120rs in the name of POS DECCHG, I would like to raise a complaint on the following issues mentioned above.
    HDFC Bank customer support has been notified about the posted complaint.
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      C
      CA Kakul Jain
      Aug 4, 2021
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      This is to draw your attention to the malpractices being followed by Alwar Bhagat Singh branch(HDFC0000409) of HDFC. In order to secure business and to get the fixed deposits opened, the bank executive made false promises to me that once the FD is opened he will get the Debit card and SMS charges reversed and also promised to upgrade my account to premium one. But despite continuous reminders nothing has been done. Now, he doesn't even bother to pick our calls.

      Also, we had contacted him many times to provide us the hard copy of FD receipt but he has kept on delaying the same and it is highly disappointing that even after 2 months we have not been provided with the physical FD receipt yet.
      HDFC Bank customer support has been notified about the posted complaint.
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        A
        Amol Dhoke
        Aug 4, 2021
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        Myself Amol Dhoke..Customer Id 65235982 and my account no is [protected] and IFSC Code is HDFC0004742..Our bank Manager blocked my account without any notice.I meet bank manager twice time..But he didnt resolve my issue and he was talking so rude..He was continuously saying that he cant help you instead of guiding to solve it..
        I have enough balance in my account..As I want money for my medical emergency..My treatment is going on every month..
        Hope for immediate help.
        Thanks.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          Askumbhar 2020
          Aug 4, 2021
          Resolved
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          Resolved

          [protected] i got a call from this no and that lady offered me a job at hdfc bank and later told me to give an interview and after that she told me to pay 2000 rs as application fees and which paid to bank account she told me to. Later i got information that this was a fraud i tried to call her but her phone was switched off. She told me 2000 rs are refundable. I want 2000 rs back. Quikr is really a biggest fraudulent site. You shouldn't fool people like this.
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
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            A
            Askumbhar 2020
            Aug 4, 2021
            Resolved
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            Resolved

            Here i want to submit complain about job fraud happened with me. One of lady took 2000 from me and told me that it's refundable and will give me job at hdfc as back office coordinator. I want my 2000 rs back.
            Her name was divya patil
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              kaliyv
              from Chennai, Tamil Nadu
              Aug 4, 2021
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              Dear sir,

              I purchased this policy (policy no[protected]through hdfc life agent ms kanimozhi (Agent code[protected]. She has given so many fake promises. We believed everything what she said because she was selling product for hdfc organization. We trust the organization. That agent said it is a one time investment, no need to pay any further premium

              Once i received the policy, i came to know that i should pay the premium every year. I contacted hdfc life agent kanimozhi. She said no need to worry about what is said in the documents and she promised you no need to premium every year.

              But i received sms and e-mails continuously to pay the premium amount. Then i contacted their agent kanimozhi and asked again. She said no need to worry about sms and mails. I doubted with her reply. So i demanded her to close my policy and wanted my money back. She said i relieved from the company so she told me to give a copy of a document to a person who was standing in front of the entrance of hdfc bank villupuram

              When i took this policy i was in kattumannarkoil. She (Agent) was in villupuram. (100 k. M distance) so i never met her. I spoke with her through phone only. She sent all documents through courier to get my signature. At the time of taking policy she has given the following promises

              1. It is a one time investment policy. No need to pay any premium

              2. After five year you will get the invested amount in double with bonus

              3. The amount will be invested in share market the amount will never go down it will get multiple benefits

              4. Within the period of five years at any point of time you can get your money back without any benefits

              Now she left from your company. Theirr agent kanimozhi has given so many fake promises and made me to join. Now i am going here and there and wasting my money and time to get back my mone

              I request pl take necessary action to get my money back.

              Because of their agents fake statements only i joined. Now i come to know every thing the said is wrong. For the past three years i am trying to get my money back.

              All my request is give my money back

              Thanks & regards
              Vijayakumar
              HDFC Bank customer support has been notified about the posted complaint.
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                R
                Rajiv Malhan
                Aug 4, 2021
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                Resolved

                Address: Mumbai

                There is an acute problem of not getting OTPs from HDFC Bank while making fund trfr. One keeps on waiting and do not receive OTP and then txn gets cancelled.

                Plz help its very annoying

                Rajiv Malhan
                [protected]
                Sep 6, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 06, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 mentioning the date, amount and type of transaction attempted to enable us to check and assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Zubin
                HDFC Bank Customer Assistance
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                  B
                  bharat25
                  Aug 4, 2021
                  Resolved
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                  Resolved

                  A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments.
                  Sep 14, 2021
                  Complaint marked as Resolved 
                  No steps taken, but after this complain, recieved a threatening call and notice from bank.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 05, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. and the registered email ID for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Dear sir,
                  Yesterday I raised a complain and today I recieved a threatening call from your recovery agent. His name was Rakesh Yadav recieved a call from [protected]. Because of this issue I had a panic attack and had to visit emergency medical service. Please look into issue.
                  Recieved a threatening call for payment. Threated me to come home and grasp me by Rakesh Yadav phone number [protected]
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                    J
                    joshilsingh
                    Aug 4, 2021
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                    Resolved

                    Dear HDFC BANK

                    You are deducted an amount of Rs 885/- as NTER-BRN CASH CHG INCL GST from my account without my knowledge and I feel this is not right to do so. kindly help

                    Name: Joshil
                    Sep 5, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 04, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Dear HDFC

                    I hope you will solve the issue at the earliest. kindly check the attached image down below which comprises date and ref id.. 02/08/2021
                    INTER-BRN CASH CHG INCL GST 280721-MIR[protected]
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                      M
                      Mishkaat
                      Aug 4, 2021
                      Resolved
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                      Resolved

                      My 1790/- Amount is hold through GEFU. So please I request to you release my Amount is soon possible. This is vest service.
                      Thanks
                      Parwez Akhtar
                      Sep 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 04, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.
                      ​
                      ​-Anay
                      ​HDFC Bank Customer Assistance
                      Please un hold my Amount.
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                        R
                        Ramjaan Traders
                        Aug 4, 2021
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                        My 1790/- Amount is hold through GEFU. So please I request to you release my Amount is soon possible. This is vest service.
                        Thanks
                        Parwez Akhtar
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance
                        Aug 06, 2021
                        Updated by Ramjaan Traders
                        Requested details is Rs. 1790/- is hold through GEFU
                        Please suggest what should I do.
                        Please un hold my Amount
                        Thanks
                        Parwez Akhtar
                        Refrence I'd is 2946167
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                          R
                          Ramesh C Bhambi
                          Aug 3, 2021
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                          Resolved

                          Address: HDFC Fateh Nagar

                          Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
                          Sep 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 04, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            T
                            Tachchi
                            Aug 3, 2021
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                            I was paid school fees via Gpay
                            to kendriy vidyalay sanghtan billdeskpg.[protected]@hdfcbank on 30 july 2021 but yet not credited recipient account so l humble request please give my my money refund Rs.1875. I attached Gpay transaction screenshot.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              M
                              Markandeyulu chapala
                              Aug 3, 2021
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                              Resolved

                              I am having NRE account with HDFC bank. when I am trying to pay bills from other consumer websites through internet banking (HDFC bank), I am not receiving any OTP.
                              this was happening from past 12 months and I have raised this concern to my home branch but there is no proper response (since they too don't the technical issue). Even emailed to customer support, there is no proper response even provided more info, they still asking some unrelated questions.
                              Please contact me to this number
                              +[protected]
                              Sep 5, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 03, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance.
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                                S
                                swathi nekkanti
                                Aug 3, 2021
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                                Address: pedapalaparru village, Mudinepalli Mandal, Krishna Dt, near sivalayam

                                I am an HDFC bank credit cardholder . The bank has auto debited the amount from my credit card number ending with 1384 without my concern. I am not interested in this service and don't want this membership anymore. So cancel the membership and stop debiting the amount asap
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Swathi, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                                  P
                                  Pratik Panchl
                                  from Dungarpur, Rajasthan
                                  Aug 3, 2021
                                  Resolved
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                                  Resolved

                                  When i close credit card on phone but Bank generate bill and not informed me.
                                  Sep 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the card details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    H
                                    Heena ashish
                                    Aug 3, 2021
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                                    Resolved

                                    Address: 1229 sector 15 panchkula

                                    I paid my electricity bill online my payment failed but amount deducted. But I did not get back my refund till now. This transaction was done by me on saturday.pls confirm my refund status.
                                    Sep 5, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance.
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                                      R
                                      Rainbow and I will
                                      Aug 3, 2021
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                                      Is not working and I will be there at like to know if I can think of right now I don't want to be in any of is not any answer from him and he said he would like to know if I can think of right now I am not sure if I can make
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        A
                                        Ajoy Sahu
                                        Aug 3, 2021
                                        Resolved
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                                        Resolved

                                        I cancelled one of my order from Amazon on 03-Aug-2021, I got sms from Amazon that Refund is success, even I got message from HDFC Bank also that "Ur transaction on HDFC Bank DEBIT/ATM Card ending XXXX fr Rs.XX has been credited/reversed by AMAZON on[protected]:13:36:02" but still that money is not been credited to my account at least I can not see from my account statement. Please help
                                        Sep 5, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 03, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                        -Anay
                                        HDFC Bank Customer Assistance
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