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HDFC Bank Complaints & Reviews

2.9
Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 260

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D
Diggu4u
Apr 3, 2021
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My netbanking is locked for morethan 10 days and showing "Account locked for user" as well as I'm not able to retrieve customer id online.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2021
HDFC Bank Customer Care's response Dear Customer,

We note that our team has responded to you through email on April 05, 2021, vide email Interaction ID: HBL=[protected]. In case of any further clarification or assistance, please feel free to reply to us by email.

-Nadia
HDFC Bank Customer Assistance
Apr 17, 2021
Updated by Diggu4u Till now I don't have received any solution regarding my issue. Still waiting for the updates from bank side.
Apr 17, 2021
Updated by Diggu4u On 5th April I had applied for password reset by filling offline form and submit to the home banch with the address changing form. But at present time I had received only call from home branch regarding my complaint and explained the process to me, how my problem will get solved. But before that conversation I had already done all this steps and even after that I am facing the same problem. Kindly send password reset kit to my home address on urgent basis.
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    Renjith E Chacko
    Apr 3, 2021
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    Resolved

    I did an IMPS transfer of ₹24, 000 on April 2nd 2021 and it says transaction timed. The amount was debited from my account and not credited to the beneficiary bank. Beneficiary bank customer care claims amount was not credited to them and to contact HDFC instead.

    Apparently at HDFC Customer Care all representatives are too busy to answer the call from 2nd April. Kindly resolve the issue because I transferred the money for a reason and now I am left with no access to that money.

    Reference Number:[protected]
    Aug 10, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 05, 2021
    HDFC Bank Customer Care's response     Dear Customer,

    We request you to kindly check your account balance. The disputed amount has been credited to your account on 03/04/2021.

    -Nadia
    HDFC Bank Customer Assistance
    View replies
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      S
      Sanket19
      Apr 3, 2021
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      I made to 2 transaction from imps through hdfc app on 2 april 2021 but none of the payment is successful, but my money deducted from account.
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nikhil Agnihotri 1
        Apr 3, 2021
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        Hi HDFC
        Yesterday I have made payment of 18000, this is debited from my account but not received by beneficiary

        Also after some time received message from HDFC as below

        UPDATE: Your money transfer of INR 18, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

        Please suggest
        Thanks
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          Saurabh Bhole
          Apr 3, 2021
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          Address: Mumbai

          I performed the imps transaction of amount 12500, from my HDFC savings account to other bank account via netbanking.

          I received a transaction timed-out message on my registered mobile number, however the amount was deducted from my account and was not delivered to other end.

          Message received:

          Update: your money transfer of inr 12, 500.00 on 02-04-21 timed out due to technical reason. (Imps ref no.[protected]. If this transaction is not done by you, call [protected].

          I would like you to either refund the amount or complete the transaction.
          HDFC Bank customer support has been notified about the posted complaint.
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            B
            Bijeeta Das
            Apr 3, 2021
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            I have done the imps transaction of amount RS.39500 from my hdfc savings account to another bank account via net banking.

            I received a transaction timed-out message on my registered mobile, however, the amount was deducted from my account and was not delivered to another end.
            HDFC Bank customer support has been notified about the posted complaint.
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              T
              Thinakar A
              from Delhi, Delhi
              Apr 3, 2021
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              Resolved

              URGENT,
              Dear HDFC Bank, am begging you to credit my amount which is kept on hold due to your worst technical glitch, (timeout while imps), I have a emi in other account, if not paid on time lot of penality for me.
              It happened on 31st March still money not reverted.
              RBI SHOULD LOOK INTO THIS.. TYPE OF ISSUES DONE IN HDFC.
              URGENT. 35000 RS.
              Apr 3, 2021
              Complaint marked as Resolved 
              THE ISSUE IS NOT RESOLVED. NO ONE CONNECTED WITH ME. SIMPLY CHANGED STATUS TO RESOLVED. DEAR HDFC, I CANNOT KEEP TRACKING THIS THROUGH OUT THE DAY. BE RESPONSIBLE PLEASE.
              HDFC Bank customer support has been notified about the posted complaint.
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                L
                luckymonu007
                from Bengaluru, Karnataka
                Apr 3, 2021
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                Address: Bangalore
                Website: Hdfcbank.com

                I h have done the imps transaction from my hdfc savings account to other bank account via netbanking.

                I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                I contacted beneficiaries and they confirm their bank didn't received the amount.

                Is HDFC such a small bank that they don't have provisions to credit back the amount which is not transferred?

                This is pathetic process from HDFC.
                EVEN I COULDN'T CONNECT TO CUSTOMER CARE or personal relationship banker.

                I really have to rethink if i should continue with HDFC or move to another bank who can atleast givev proper response.
                HDFC Bank customer support has been notified about the posted complaint.
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                  K
                  kartikeya hegde
                  Apr 3, 2021
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                  Address: Kadugodi

                  I did two payment of Rs 13000 and 3000 on 02 April 2021 through the HDFC mobile banking, after I received this message, (UPDATE: Your money transfer of INR 13, 000.00 on 02-04-21 timed out due to technical reason.If this transaction is not done by you, call [protected]) and (UPDATE: Your money transfer of INR 3, 000.00 on 02-04-21 timed out due to technical reason.)

                  It's been already 1 day and still amount is not reflected. Could you fix this issue asap
                  HDFC Bank customer support has been notified about the posted complaint.
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                    R
                    RACHIT GULATI
                    from New Delhi, Delhi
                    Apr 3, 2021
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                    I made an IMPS transfer of 50, 000 from my HDFC account to my SBI account but I got a message that the transaction timed out due to technical reason.

                    The money has been deducted from my HDFC account but not reached my SBI account. It has been 1 day but no refund has been credited.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      F
                      FAIZAN MADNI
                      Apr 3, 2021
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                      Hi I made IMPS transaction from my bank to other account . Money deducted from my account but not credited to benefecairy account . Status in hdfc app is showing as timed out. Refrence no:[protected]
                      Amount deducted 5990.00
                      Date april 02 2021
                      Customer id[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Z
                        [email protected]
                        Apr 3, 2021
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                        Address: Hdfc bank

                        UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No. *****). If this transaction is not done by you, call [protected].
                        HDFC Bank customer support has been notified about the posted complaint.
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                          Akash54450
                          Apr 3, 2021
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                          Address: Godhra

                          I performed the imps transaction of amount 10000, from my hdfc savings account to other bank account via netbanking.

                          I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                          Message is as below :

                          UPDATE: Your money transfer of INR 10, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]
                          HDFC Bank customer support has been notified about the posted complaint.
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                            R
                            Rajoo123
                            Apr 3, 2021
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                            Dear Sir / Madam,
                            My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still even not reversal back to my HDFC account.

                            This transaction is for medical emergency and it is most urgent.

                            I called customer care but no one providing correct information.

                            Can someone please check and expedite to fix the problem at the earliest.
                            Hope you understand on the need on emergency.

                            Thanks.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Apr 03, 2021
                            Updated by Rajoo123                             Is anyone live in HDFC Bank... Can some one have a look on this... My money is stuck and no one is bother to looking on this issue.
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                              D
                              dinesh ganeshen
                              Apr 3, 2021
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                              Dear Sir / Madam,
                              My recent IMPS transactions performed on April 2nd, 2021 are getting timed out alerts. The transaction amount has been debited from my account and not transferred to the beneficiary account still.

                              The cheque/ref no.[protected]

                              Can you please check and expedite to fix the problem at the earliest.

                              Regards,
                              Dinesh.K.G
                              HDFC Bank customer support has been notified about the posted complaint.
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                                R
                                Rajath S Jagatap
                                Apr 3, 2021
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                                My IMPS deposit transaction of 15000 rs is showing as timed out. Amount has been deducted from my account but not deposited in beneficiary account. It says transaction timed out. Can you please help as it is very urgent and important.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  M
                                  Maqsood Sait
                                  Apr 3, 2021
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                                  I have done IMPS transaction of Rs 63, 400 on 2nd Apr 2021 around 12:30 AM, amount is not credited to destination bank. Later I got SMS stating as the transaction is timed out and customer care assured that the amount will revert back to source account by EOD 2nd March. But the amount is not yet reversed. Could you please reverse the amount as soon as possible.
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Apr 03, 2021
                                  Updated by Maqsood Sait                                   I have done IMPS transaction of Rs 63, 400 on 2nd Apr 2021 around 12:30 AM, amount is not credited to destination bank. Later I got SMS stating as the transaction is timed out and customer care assured that the amount will revert back to source account by EOD 2nd April. But the amount is not yet reversed. Could you please reverse the amount as soon as possible.
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                                    B
                                    Bharath568
                                    Apr 2, 2021
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                                    I have made 50000 rs IMPS transaction from my HDFC account to my own SBI account today morning 02-Apr-2021. The money is debited from the account but it is not yet credited to SBI account . The status now shows as processor down..what exactly meant by it ..when will it be credited to my sbi account or when will it be back to my account if it's not successful .
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      N
                                      Nidhi V. Mittal
                                      Apr 2, 2021
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                                      Address: Ludhiana punjab

                                      I performed the imps transaction of amount 32000 and 3000 My RRN Number is[protected] from my hdfc current account to other bank account via netbanking.

                                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        R
                                        Rajasekhar Reddy Koduru
                                        Apr 2, 2021
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                                        Address: Bannerghatta, Bangalore

                                        I have done the imps transaction of amount RS.30000 from my hdfc savings account to other bank account ICICI via netbanking on 1st April 2021.

                                        I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                                        Why dont you credit it back when Transaction timed out and money debited from account??? What if its very urgent like hospital purpose and dont have any extra money.???

                                        Please check and refund my money Rs.30000 back.
                                        HDFC Bank customer support has been notified about the posted complaint.
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