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2.9
Updated: Dec 16, 2025
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A
Abhi3251
Apr 2, 2021
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Address: [email protected]

I have initiated Imps transfer from HDFC to SBI but time out error came. The amount got debited from my main account but didn't get credit to beneficiary account.

Now how much time HDFC bank would need for the settlement. I need the amount to be credited back to my base account or to the beneficiary account.
+1 photos
Apr 3, 2021
Complaint marked as Resolved 
Amount got credited back automatically to the base account.
HDFC Bank customer support has been notified about the posted complaint.
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    Niranjj
    Apr 2, 2021
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    Address: Gopalapuram chennai

    Please be note that I have paid two of my payees today about Rs.5000 so after two hours I got this message saying that the transaction was timed out and bank needs to check the beneficiary for the same.

    This is not even acceptable!! I would like to add that both my payees are from different banks.

    How could I check my beneficiary bank if my bank is not responsible for their customer accounts.

    Instead of raising complaints it would be much easier when there is a message saying that your money will be refunded or credited to your beneficiary account within some XX days.

    Quick response would be very much appreciable

    Please respond to this query ASAP
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      R
      RaghvendraVC
      Apr 2, 2021
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      I have started imps transaction for amount Rs. 90000.
      In mobileapp showed its successful, money is debited from my account.
      But money is not credited to beneficiary account.

      After 2-3 hours, I have received message
      your money transfer of inr 90, 000.00 on 02-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.

      All call center numbers seems busy of HDFC bank.
      HDFC Bank customer support has been notified about the posted complaint.
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        N
        Nijeesh Kunnath
        Apr 2, 2021
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        Address: Vasco da gama branch, South Goa

        I have transfered Rs.20000/- on 1st Apr2021 and transfered Rs. 5000/- twice to two different account. How ever after all transaction successfully message received as " Your moneh transfer timed out due to technical reason". Total Rs.30000/- blocked as benefeciary is not credited . Please kindly advice to resilve this problem. This is quite urgent.
        HDFC Bank customer support has been notified about the posted complaint.
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          V
          varda talat
          Apr 2, 2021
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          I have transferred 40000 from hdfc bank to another bank and the transfer has timed out. I have not yet got my money remitted back to my account yet.

          Customer service number for Delhi is unresponsive.

          It was urgently needed.u work is getting delayed because of this. Terrible service. Please resolve fastly.
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            vijay potdar
            Apr 2, 2021
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            Address: Pune

            I had IMPS 20000 amount from my hdfc bank account to SBI account but the amount is deducted from my hdfc account and not credited to SBI with the timeout msg

            Its very needy amount and i am not waiting for 3 more days

            kindly help me out
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              Kartik Khetan
              Apr 2, 2021
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              I had transferred 32584 to my SBI ACCOUNT from my hdfc account but the status is showing transaction timed out but the money got debited fron my account.
              +1 photos
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                A
                Anulal VS
                Apr 2, 2021
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                Hi, I have made an IMPS transaction with Ref No.[protected] from my HDFC account. The amount got debited and after some time I got a message saying the transaction is timed out due to technical reasons. The amount is neither reversed back to my account, nor transferred to the receiver. Kindly check and Resolve the issue as soon as possible
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  Nitish Mohapatra
                  Apr 2, 2021
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                  I performed the imps transaction of 15K from my hdfc savings account to other babk account via netbanking.After 3hrs i received message stating transaction timedout on my register mobile, however the money deducted & not credited to other end.

                  Please check & refund amount.

                  Net banking id 42813387
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mohit Neeraj Sharma
                    from Bengaluru, Karnataka
                    Apr 2, 2021
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                    UPDATE: Your money transfer of INR 6, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].

                    This is the message I received and the beneficiary didn't even received the amount.
                    When and how will I get the amount back.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      S Devanand
                      Apr 2, 2021
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                      I performed the imps transaction of amount 30, 000, from my hdfc savings account to other bank account via netbanking.

                      I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                      Message is as below :

                      Update: your money transfer of inr 30, 000 on[protected] timed out due to technical reason. (Imps ref no.[[protected]].

                      Account no : [protected]

                      Please check and refund the amount.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        S Devanand
                        Apr 2, 2021
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                        I performed the imps transaction of amount 30000, from my hdfc savings account to other bank account via netbanking.

                        I received transaction timed-out message on my register mobile, however the amount was deducted from my account and was not delivered to other end.

                        Message is as below :

                        Update: your money transfer of inr 30, 000 on 01-04-21 timed out due to technical reason. (Imps ref no.[[protected]].

                        Account no : [protected]

                        Please check and refund the amount.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          N
                          Nikitha Ravi
                          Apr 2, 2021
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                          Address: Chennai

                          HDFC Bank — imps transaction timed out due to technical reasons.
                          I initiated a transfer of 57000 on 1st of April 2021. The amount was debited from my account and the beneficiary bank still did not recognize the transaction. It has been 1 day and still the funds are not credited back to the account. Below is the message

                          Update: your money transfer of inr 57, 000.00 on 01-04-21 timed out due to technical reason. (Imps ref no. Xxxxxxxxxxxx). If this transaction is not done by you, call xxxxxxxxxxxx.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            P
                            Phanikumar Kopparaju
                            Apr 2, 2021
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                            Issue with IMPS Transaction - Processor Error

                            Dear HDFC Preferred Banking,

                            I have made an IMPS transaction of INR 50, 000 from my HDFC Bank account to my ICICI Bank account. Later I got a message from HDFC Bank that
                            "UPDATE: Your money transfer of INR 50, 000.00 on 02-04-21 timed out due to technical reasons. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected]".

                            When I check the status in netbanking, it shows status...
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                            kunalsgc1989
                            Apr 2, 2021
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                            I do a IMPS transaction of rs 16000 rs today but amount debited from my account but not credited to beneficiary account.at first show pending from bank after 2 hours msg come your transaction is time out.yet amount not credited to my account or beneficiary account.please solve a problem as soon as possible.
                            +2 photos
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                              P
                              Pawan2013
                              Apr 2, 2021
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                              Imps txn RRN no[protected], Date - 01.04.2021 of amount 3000 is failed and got txn timed out message. Didn't credited in beneficiary Account.
                              +1 photos
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                              Dear team even I'm also faced the sam issue of transaction timeout error.
                              UPDATE: Your money transfer of INR 2, 000.00 on 02-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                              So please do ASAP.

                              IMPS TXN failure( Timed out txn) did not credited to beneficiary account - Comment #3818721 - Image #0
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                                A
                                azeez_khan97
                                Apr 2, 2021
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                                ALERT:You've withdrawn Rs.3000.00 via Debit Card xx2134 at NEHRU ROAD KURNOOL BR on[protected]:22:32:09.Avl Bal Rs xxxx.Not you?Call [protected].

                                I tried withdrawing money from ATM but atm did not have enough cash the ATM transaction was failure and I did not withdraw money from ATM
                                But money got debited from my account
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  N
                                  Naseem Mohammad Abdul
                                  Apr 2, 2021
                                  Resolved
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                                  Resolved

                                  Address: Fernandez School of Nursing Banjara hills Road number 12 pin 500034

                                  I initiated a payment of Rs 34, 338 on 01 April 2021 through the HDFC mobile App, I then received this message, (Your money debited of INR 34, 338 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[]. If this transaction is not done by you, call [protected]. )

                                  Bank IFSC - HDFC0001996
                                  Request Refund
                                  Apr 2, 2021
                                  Complaint marked as Resolved 
                                  Not Resolved
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    B
                                    Boom@432
                                    Apr 2, 2021
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                                    I did IMPS transaction of 50k on 1st april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                                    Received below message an hour back :-
                                    UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Apr 02, 2021
                                    Updated by Boom@432                                     Issue is marked as Resolved. I didn't received my refund and my beneficiary also didn't received any fund.

                                    NOT RESOLVED
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                                    Not Resolved
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                                    I did IMPS transaction of 12k on 2nd april 2021, amount has been deducted from my account however beneficiary haven't received any amount.

                                    Received below message an hour back :-
                                    UPDATE: Your money transfer of INR 50, 000.00 on 01-04-21 timed out due to technical reason. (IMPS Ref No.[protected]. If this transaction is not done by you, call [protected].
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                                      T
                                      thaseen1
                                      Apr 2, 2021
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                                      Today i attempted to perform an IMPS transaction from my hdfc bank saving a/c to a savings a/c that i have at sbi, using hdfc mobile app.I have done this a couple of times in the past and there were no issues.However today morning the transaction failed with a request timed out error but the money was debited from my account
                                      +1 photos
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