HDFC Bank Complaints & Reviews

I have an HDFC Ergo Health Policy on my HDFC Bank credit card with policy number[protected], which is on auto renewal and another card protection policy that is on auto renewal and the premium amount is deducted from my HDFC bank credit card under the name Tapasi Pal.The premium amount is deducted from my credit card on a monthly basis on auto renewal.My problem is that I never opted to start the above mentioned health policy or the card protection policy and I have been paying the premium amounts annually.I have contacted HDFC customer care and requested them to close these two policies on my credit card and also a health policy (Policy No[protected])which is the only one I voluntarily opted for.However I am so displeased and harassed by the services of HDFC Bank that I wish to close the existing 3 policies on my card and apply for card closure.I do not wish to be associated with this bank.The customer care agent told me that they received my cancelation request and they are going to merge my existing 3 policies into one policy that will have a premium amount of 18, 966/-annually instead of 36, 760 total, that I am required to pay annually and once the new policy is created the previous 3 ones would automatically close and I would be refunded with Rs 13, 862, for the annual premium that I paid for my policy no[protected].However I got confirmation that the new policy with policy number ‪[protected]‬ with Maxbupa Health Insurance has started on my credit card however the previous three policies are still under operation.A premium amount of Rs 18, 966/- has been added to my credit card statement and after confirmation with HDFC Bank customer care I came to know that the previous three policies are still active on my credit cared.Hence the HDFC Bank customer care agent cheated me to start another policy on my card and made no effort to close the existing policies because of which I could not apply for card closure.My only request is to please ensure that all policies on my credit card are closed so that I can apply for card closure and successfully close my HDFC bank credit card.I do not wish to be associated with HDFC bank ever again.

I opened my salary account (In hdfc bank).but I am not using this account as salary account.After that i never logged in to my account through net banking and i do not use the debit card also. I logged into my account for some reason on 23rd march 2021 and i see that i have rs -861 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.

Hey,

I m an existing customer of HDFC saving account & credit card. I was not able to make the payment of my HDFC credit card this month due to some financial crunch.3 days back I received a message from HDFC credit card department for my due payment stating that this is the last update for the payment. Then again today morning i received the message with same number stating " ki ghr bhej rha hu tamasha hoga jab paise dena hai"
I called on that number 5 times but no nobody picked.
Attaching the screenshot of the message herewith.

I want to ask from HDFC that is this the customer service which you are offering to your customer or you have hired some goons to collect the money from the customers.
I want a strict intervention against this guy or else this matter has to be escalated one step further.
This is not acceptable.

Regards,
Kirti

I am hdfc credit card holder. My card ending with no 6246. ONE ASSIST MFE of Rs 1899 recent depit. My credit card I'm not interested ONE ASSIST MFE. Deactivate one assist mfe membership and kindly refund account.

Mobile no [protected]

Mail id mariraj.[protected]@gmail.com

Fast Tag Application Ref no. HFR02138747, CUST ID 1267765, Name Anup Bagchi, IMPERIA Customer

Its really shame for me that i am an account holder of hdfc.
i have raised complaint ref BANC[protected] related issue and continue followup with hdfc phonebanker and mailed details to HDFC support and submitted all documents they asked but also they response worst and irrelevant answers .

worst costumer service, even call center people talk roudly

Hi!

I received 2 vouchers as a part of money back offer on my credit card. However, they don't work and an error message says that they have been consumed.

Please help.

I can be contacted at [protected]@gmail.com....

ALERT:Rs.999.00 spent via CREDIT Card xx8297 at HOTSTAR1436370 on[protected]:22:54:01 without PIN/OTP.Not you?Call [protected].
I want money back
I haven't do any transaction

Cancellation of one Assist fee on my HDFC credit card
I am HDFC account holder. And also using HDFC credit card with ending no 53*2 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

mobile : [protected]

EMAIL : [protected]@gmail.com

Regards,
Praveen.

Cancellation of one Assist fee on my HDFC credit card
I am HDFC account holder. And also using HDFC credit card with ending no 5372 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

Please do the needful

mobile : [protected]

EMAIL : [protected]@gmail.com

Regards,
Praveen.

Cancellation of one Assist fee on my HDFC credit card
I am HDFC account holder. And also using HDFC credit card with ending no 1594 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

Please do the needful

mobile : [protected]

EMAIL : [protected]@gmail.com

Regards,
Praveen.

Hi,

I have raised the requested to cancel the ECS mandate from my account on 3rd March and done all the bank formalities to cancel the ECS mandate, the bank executive had given me TAT of 7 days working days but my ECS's are not cancelled yet and the bank is charging the bounce charges unnecessarily.

Please look into this otherwise I have to escalate this to RBI and as well as on social media.

Account No. - [protected]

Thanks.

Loan account number[protected].
Customer ID[protected]


Sir it is very disheartening to say that I have completely lost my trust in hdfc. I have paid 13 installments for my existing personal loan of 880000. Now hdfc employees continuously called me for top-up loan. One of them told me to provide it at 10.49 p.a rate . And I applied for that. I told them that I will not accept loan exceeding 10.49 at any cost. And a lot of times they promised and told me that rate is 10.49 and extra charges are 2359/- rs and 200/- stamp duty.
But when final disbursal came, I got only 90355 and customer care told me that rate is 10.75 pa. They never told me about extra charges other than processing fee and stamp duty. But when final disbursal came almost 7000 extra amount deducted and also rate is increased to 10.75 .
This is serious matter of concern and loss of trust. This is completely unbearable. This may lead to servere depression and suicide.
I request you to rectify it. Or close my loan account.
Also the bank personnel not picking the call. They blocked me .
I'm very very much depressed.

I have bought my iphonw with hdfc bank debit card on 22/12/2020 in Kolkata. As mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. Hope this issue gets resolved and cashback will be credited as soon as possible.

Hi,
Every month i am facing the same issue of holding charges and hdfc bank put my saving/salary account in minus.
I paid charges every month and now i am fed up with this and already complained about the same with bank but they ignored.
Please resolve my issue or suggest me for further steps.
Thanks,
Jitendra Kumar

Hi team,

I have opened a PPF account online and got assigned to ANNA NAGAR I branch. I don't even know where the branch is.

Earlier they dispatched the welcome kit on my old mailing address but I moved from that address so the kit was returned back.

I want my welcome kit for PPF account on my updated mailing address.

I have visited the nearest branch but it was not helpful.
br...

I am Bhuvneshwar Amge from Nagpur(Mob no. [protected]) unable to receive my amount from Hdfc fasttag services. I tried reaching them via mail, calls and door to door but I see no response from them to return my amount which was transferred to them by mistake on the 23/02/21.

Customer ID[protected]
Wallet No. - [protected]
SR No. - SR[protected]

HDFC bank hold amount of 507.34 with out any reason and information, my account no 501000*****924, Secunderabad branch and my name is Naresh Reddy Mekala

Dear team,

''ve made a transaction on 24th March @ iMobile Pay for my credit card bill of 32, 022.55 through HDFC netbanking .But the payment was failed and the amout was debited . And I didn't get the reversal till now for the first transaction...

Please resolve it on priority...

I was opening my net banking bt it said password is wrong i have been changing it again and again but is showing at the end the tempered data found in request. plz help