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HDFC Bank Complaints & Reviews

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Last updated May 1, 2024
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HDFC Bank reviews & complaints page 264

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A
ANIKET BHUSAL
from Baghdogra, West Bengal
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Cashback Not Received

I have not recieved my cashback on purchase of macbook air.it has been more then 120 days. who is responsible for this?...
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B
Beenna Sallaa
from Borivli, Maharashtra
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Savings Account - Non issuance of complete kit

It's been quite a month since I applied to open the account with HDFC.

The kit they have provided doesn't contain the whole package. I am unable to use the cash I deposited at the time of opening the account.

Their bot services is mental harassment at the highest level.

I've been chasing them since weeks to give me the status of complete package. Even the MD of HDFC is using bot id.
br...
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D
dk99
from Dombivli, Maharashtra
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Fraudulent Transaction with Credit Card

Address:Mumbai

Got a msg without otp 745.71 rs deducted on 5th March at 19:10:36. but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.

ALERT:Rs.745.71 spent via CREDIT Card xx4711 at AMAZON1258399 on[protected]:19:10:36 without PIN/OTP.Not you?Call [protected]...
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A
Anurag Rastogi-73
from Noida, Uttar Pradesh
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Credit Card

I have been issued a credit card from the bank in 2003 which I did not even apply .Now even after writing many mails and visiting the branch for the same this credit card stills shows in my cibil and is creating lot of issues regarding my credit rating.
None from the Bank has contacted me to resolve this matter.
Anurag Rastogi
[protected]...
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V
VarunBakshi001
from Delhi, Delhi
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Wrong branch

I created online savings max account and selected Vikas Puri New Delhi branch but after submitting there was some branch from Pune
Name : Mitali Bakshi
Account number : [protected]...
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S
saurabhgupta4u
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Fastag

My fastag is damaged and I have not received new one even after multiple follow ups with HDFC Bank Fastag Customer care through mail and verbal communication. Every time they just give auto reply.

It is multiple weeks that I have not received fastag. I am frequent traveler and facing lot of trouble on various tolls.

It is very pathetic and poor experience with HDFC Bank....
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J
JayShahVadodara
from Powai, Maharashtra
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Relationship Manager Dilipkumar Varma Worst behaviour

I was contacted by my relationship manager to upgrade my credit Card . I had a discussion and we reached to an agreement that my redit card will be upgraded and there will be no annual fee for lifetime. Now for the first year there was no annual fee charge but when the second year came I was charged 1000RS Annual Fee.
Now I contacted my relationship manager Dilipkumar Varma who sits in ahmedabad with contact number [protected] with...
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I have cancelled a order on Ajio, I immediately got a message from HDFC that

Ur transaction on hdfc bank debit/atm card ending XXXX for rs. 2402.10 has been credited/reversed by AJIOJP on[protected]:20:40:41

I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the Ajio has done it's part. Will it ever get reflected in my account?...
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S
Shobana Sasikumar
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Foreclosure charges wrongly calculated

Address:No.24/35, 13 th street nehru nagar tondiarpet chennai-81

Dear sir,

My name shobana v. I have closed my bank with BT On another bank, paid my loan for past 2 years or more. But the have charged 4.72% + interest total paid RS. 20557 . loan account No.66190079. Please look into and solve this refund excess deducted.
Note**. Salaried- 13-24 months - 4% of principal outstanding,
25-36 months - 3% of principal outstanding
36 months - 2% of principal outstanding...
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V
Viki thira
from Noida, Uttar Pradesh
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Money deducted without OTP

ALERT:Rs.593.63 spent via CREDIT Card xx0170 at AMAZON1258399 on[protected]:06:59:53 without PIN/OTP.Not you?Call [protected]....
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S
sanjojohn1214
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MIREVENUE hold through GEFU

HDFC Bank has been deducting so much amount on the above said subject. I have no idea why?

Please clarify

At first they deducted 2335
2. 147
3. 735

What is this for?

Please give me a reply for this on [protected]@gmail.com

My account number is [protected]
HDFC0002649
SANJO B JOHN...
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M
Mrinal_Gabru
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Applied for fastag through HDFC and not received

I have applied for fastag through HDFC bank on 21 February 21. It's almost 11 days now I have not received my fastag. I called toll free number ([protected]) multiple times and there was no answer. Every day I contact their customer care team. First of all, they never picked up the calls and after calling continuously then they picked and always received the same answer i.e. Please wait. I have escalated this matter to a higher level...
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N
Neeraj200702
from Ghumarwin, Himachal Pradesh
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Unreasonable Charges

I have an account in HDFC Bank. Bank had deducted ₹177 for "BRN CASH TXN CHGS INCL GST" without my knowledge. I want refund of ₹177 immediately....
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N
naveenkmlcc
from Bengaluru, Karnataka
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HDFC Fastag KYC Issue

Dear Team,

I purchased my car in Feb 2019. The showroom provided HDFC Fastag by default in my car. Fastag is working fine till Feb 2021 and suddenly I was unable to recharge my wallet due to an incomplete KYC update. Without proper communication, they blocked my wallet.
Even I send my KYC details to the customer care number. but to date it is in not updated.
Even showroom JSP Ford Hosur road people have not...
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Address:H.NO-1655 STREET SAYYADAN

DEAR MANAGER

TPSL ID:- [protected]
Merchant reference id:- DPB17EYV3g23BL79zZVe6p1
Bank reference id:- [protected]
Transaction amount:- 30000

with reference of this transaction i did not apply or initiated any kind of policy

i request you to cancel the policy or refund the amount
it is executed by techprocess

transaction of Rs 30000/- on 11/02/2021 is...
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S
Sushant karaknale
from Ghumarwin, Himachal Pradesh
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Iphone 11 cashback not received yet

Address:Pune

I have bought my iphone11 with hdfc bank finance in pune. As mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 128 days. I have asked in apptronix, they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible....
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A
Avijit9234
from Madhyamgram, West Bengal
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Rtn charges

Address:Kolkata

I have hdfc sal account and get personal loan and two Wheeler loan from hdfc bank i paid every month emi 3744 for personal loan and 5637 for two Wheeler loan. but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 236 Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges....
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A
Ayaz Khan 91
from Bengaluru, Karnataka
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Money Deducted as DEC CHG

Address:Adambakkam

Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as a salary account and was said there will be no surcharges for any no of withdrawals from ATM other than HDFC....
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D
Dada Khalandhar
from Hyderabad, Telangana
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Transaction failed. But amount got deducted.

Hello there,

I made net banking payment of rs.578 for a bus ticket reservation. Unfortunately, the transaction got failed but the amount got debited from my account.

Kindly let me know the process to proceed further so that i get my amount refunded to my account.

Please do the needful regarding the same. Looking forward for your reply.

Thanks,
Dada Khalandhar...
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S
snehaM_
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account blocked without any prior information/intimation

Hi team,
I'm a customer of HDFC Bank. My bank account is blocked due to some KYC updation issues, and most importantly, they have not informed me about the same. I got to know about this when I didn't receive Feb month's salary from the company in which I work. I contacted the bank and also submitted the required documents to complete the KYC process and to unblock my account but it has already been around 72 hours and there is no...
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