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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 266

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Address: pune

I have booked an FD on 2nd-July-2020 through netbanking,
FD account number is [protected], ( customer id[protected]
saving account number is = [protected] (HDFC bank, Aundh branch, Pune)
now the issue is while i am trying to break this FD then i am unable to liquidate it because it is TAX saving FD and i can not break it before 5 years. by mistake i have booked it as TAX saving FD, i have an emergency medical issue...
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nalapati
Mar 28, 2021
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Hi Team,

My Name is NagaRaju.

I just received a message as ALERT:Rs.199.00 spent via Credit card xx3436 at AMAZON1258399 on[protected]:21:50:57 without PIN/OTP. Not you ? call [protected].

I didn't make any transaction and without my consent I received a message.

I was trying to reach HDFC helpdesk but no use, it looks like a scam, HDFC should look in to the issue very seriously and if you are not able to solve the i am ready to cancel the credit card.
HDFC Bank customer support has been notified about the posted complaint.
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    udit007
    Mar 28, 2021
    Jun 19, 2023
    This thread was updated on Jun 19, 2023
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    HDFC Bank Depository Charges of Rs 885 and Rs 147.50

    Address: HDFC Bank Limited,DP Central Depository Services(India)Limited ,4th Floor,LBS Marg,Chandan Nagar,Vikhroli West,Mumbai-400083

    Hi,

    This is in reference to the transaction made into my account without intimating me by HDFC bank.

    An amount of Rs 885 has been debited for the month of FEB 2021 and Rs 147.50 for the month of DEC 2020 from my salary account, mentioning about 'DEPOSITORY CHARGES FEB 2021' and 'DEPOSITORY CHARGES DEC 2020' - with regard to my demat account Which I have never used this account.

    When the account...
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    Tirth Dedhia
    Mar 28, 2021
    Resolved
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    Resolved

    We own a small mini truck super carry which runs in mumbai
    Yesterday its fastag ac got deducted by rs 25 4 times by adjustment entry. How does it happens without passing toll. Or should we stop using fastag?
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

    -Anay
    HDFC Bank Customer Assistance
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      nileshjain01
      Mar 27, 2021
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      Address: Bhopal

      Vehicle No : MP04SB2703
      Name : Nilesh Jain, bhopal
      contact No: [protected]
      Email: [protected]@gmail.com
      Loan start date : 5th July 2007
      Loan end date : 5th june 2008
      Loan EMI : 2150/-
      Bank: Centurion bank of Punjab, bhopal branch. ( which later on was acquired by HDFC)
      Need NOC of This Loan, Have been to HDFC Bank Vijaynagar HO multiple Times but no luck
      HDFC Bank customer support has been notified about the posted complaint.
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        M
        Mar 27, 2021
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        Address: Mody Motors, 183/184 RASHTRAPATI ROAD, Secunderabad 500003

        My Fastag Customer Id is[protected]
        My registered Mobile [protected] (presently Vodafone is not working in my area, i have given another no Airtel No: [protected]

        How can I cross the same toll in a matter of 7 seconds?
        I have been charged twice.

        Dear Customer, Your FasTag A/c has been debited for Rs. 40 for transaction by Vehicle TS09FG0060 at Toll Shamshabad on[protected]T14:53:27. Balance amount in the A/c is Rs. 4388.61 - HDFC Bank Ltd.

        Dear Customer, Your FasTag A/c has been debited for Rs. 40 for transaction by Vehicle TS10EV0060 at Toll Shamshabad on[protected]T14:53:20. Balance amount in the A/c is Rs. 4348.61 - HDFC Bank Ltd.

        If this is not the correct mail id, Kindly guide me to whom should I complain or send me the mail id where I can take up my issue.

        Kiran Mody
        HDFC Bank customer support has been notified about the posted complaint.
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          Prateek kanungo
          Mar 26, 2021
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          Address: Kamala Mills Compound, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra 400013

          HELLO SIR,

          I HAVE SIGNED IN QUKER.COM, one of employee hdfc bank called an offered me for a back office work. They charged me 1500/- for registration and I PAID RS 5500/- FOR 2nd for documents verification for 5500/- to Mr. lOKENDRA ceLL NO [protected].

          NOW I M VERY CONFUSED BECAUSE

          one mr aman kumar verma has candidate already register complaint on 30/10/2019 for the same fraud, and when i get cross check to all with my contacts. i founded the SIGNATURE OF MR. B SAI KRISHANA IS SAME . DATE IS SAME AND THE LETTER WHICH I RECEIVED FROM THEM THIS WAS ALSO SAME.

          It is genuine or its totally fraud on behalf of HDFC BANK

          THEY PRESSURIZER'S ME AGAIN FOR THE NEXT PAYMET REGARDING TRAINING ON BELAF OF HDFC BANK

          Please help me out urgently.
          HDFC Bank customer support has been notified about the posted complaint.
          Mar 26, 2021
          Updated by Prateek kanungo
          i received mail from this id

          [protected]@mail2bank.com
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            Ranjan129
            Mar 26, 2021
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            Resolved

            Address: SR No 48 Malwadi Wasti, Saidham colony Diamond water park r, Lohagaon

            I am not sure why mi revenue on hold is applied on my salary account. This is really frustrating.
            Aug 5, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              T Pal@756
              Mar 25, 2021
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              Resolved

              I have an HDFC Ergo Health Policy on my HDFC Bank credit card with policy number[protected], which is on auto renewal and another card protection policy that is on auto renewal and the premium amount is deducted from my HDFC bank credit card under the name Tapasi Pal.The premium amount is deducted from my credit card on a monthly basis on auto renewal.My problem is that I never opted to start the above mentioned health policy or the card protection policy and I have been paying the premium amounts annually.I have contacted HDFC customer care and requested them to close these two policies on my credit card and also a health policy (Policy No[protected])which is the only one I voluntarily opted for.However I am so displeased and harassed by the services of HDFC Bank that I wish to close the existing 3 policies on my card and apply for card closure.I do not wish to be associated with this bank.The customer care agent told me that they received my cancelation request and they are going to merge my existing 3 policies into one policy that will have a premium amount of 18, 966/-annually instead of 36, 760 total, that I am required to pay annually and once the new policy is created the previous 3 ones would automatically close and I would be refunded with Rs 13, 862, for the annual premium that I paid for my policy no[protected].However I got confirmation that the new policy with policy number ‪[protected]‬ with Maxbupa Health Insurance has started on my credit card however the previous three policies are still under operation.A premium amount of Rs 18, 966/- has been added to my credit card statement and after confirmation with HDFC Bank customer care I came to know that the previous three policies are still active on my credit cared.Hence the HDFC Bank customer care agent cheated me to start another policy on my card and made no effort to close the existing policies because of which I could not apply for card closure.My only request is to please ensure that all policies on my credit card are closed so that I can apply for card closure and successfully close my HDFC bank credit card.I do not wish to be associated with HDFC bank ever again.
              Mar 27, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                Bharathi Easwaran
                Mar 25, 2021
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                I opened my salary account (In hdfc bank).but I am not using this account as salary account.After that i never logged in to my account through net banking and i do not use the debit card also. I logged into my account for some reason on 23rd march 2021 and i see that i have rs -861 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
                HDFC Bank customer support has been notified about the posted complaint.
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                  Kirti19
                  Mar 25, 2021
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                  Hey,

                  I m an existing customer of HDFC saving account & credit card. I was not able to make the payment of my HDFC credit card this month due to some financial crunch.3 days back I received a message from HDFC credit card department for my due payment stating that this is the last update for the payment. Then again today morning i received the message with same number stating " ki ghr bhej rha hu tamasha hoga jab paise dena hai"
                  I called on that number 5 times but no nobody picked.
                  Attaching the screenshot of the message herewith.

                  I want to ask from HDFC that is this the customer service which you are offering to your customer or you have hired some goons to collect the money from the customers.
                  I want a strict intervention against this guy or else this matter has to be escalated one step further.
                  This is not acceptable.

                  Regards,
                  Kirti
                  HDFC Bank customer support has been notified about the posted complaint.
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                    ks 04
                    Mar 25, 2021
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                    Address: Theni allinagaram

                    I am hdfc credit card holder. My card ending with no 6246. ONE ASSIST MFE of Rs 1899 recent depit. My credit card I'm not interested ONE ASSIST MFE. Deactivate one assist mfe membership and kindly refund account.

                    Mobile no [protected]

                    Mail id mariraj.[protected]@gmail.com
                    HDFC Bank customer support has been notified about the posted complaint.
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                      ABag
                      Mar 25, 2021
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                      Fast Tag Application Ref no. HFR02138747, CUST ID 1267765, Name Anup Bagchi, IMPERIA Customer
                      HDFC Bank customer support has been notified about the posted complaint.
                      Mar 26, 2021
                      Updated by ABag
                      no acknowledgment from Bank about my complaint
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                        swetaadarsh
                        Mar 25, 2021
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                        Address: bangalore

                        Its really shame for me that i am an account holder of hdfc.
                        i have raised complaint ref BANC[protected] related issue and continue followup with hdfc phonebanker and mailed details to HDFC support and submitted all documents they asked but also they response worst and irrelevant answers .

                        worst costumer service, even call center people talk roudly
                        HDFC Bank customer support has been notified about the posted complaint.
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                          DishaMandaar
                          Mar 25, 2021
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                          Resolved

                          My Myntra vouchers don't work

                          Hi!

                          I received 2 vouchers as a part of money back offer on my credit card. However, they don't work and an error message says that they have been consumed.

                          Please help.

                          I can be contacted at [protected]@gmail.com....
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                          Narayan199
                          Mar 25, 2021
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                          Resolved

                          Address: Gayatri Niwas, Shivtirth Nagar,Thergai

                          ALERT:Rs.999.00 spent via CREDIT Card xx8297 at HOTSTAR1436370 on[protected]:22:54:01 without PIN/OTP.Not you?Call [protected].
                          I want money back
                          I haven't do any transaction
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
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                            praveen2123
                            Mar 25, 2021
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                            Cancellation of one Assist fee on my HDFC credit card
                            I am HDFC account holder. And also using HDFC credit card with ending no 53*2 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

                            mobile : [protected]

                            EMAIL : [protected]@gmail.com

                            Regards,
                            Praveen.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              praveen2123
                              Mar 25, 2021
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                              Cancellation of one Assist fee on my HDFC credit card
                              I am HDFC account holder. And also using HDFC credit card with ending no 5372 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

                              Please do the needful

                              mobile : [protected]

                              EMAIL : [protected]@gmail.com

                              Regards,
                              Praveen.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                praveen2123
                                Mar 25, 2021
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                                Cancellation of one Assist fee on my HDFC credit card
                                I am HDFC account holder. And also using HDFC credit card with ending no 1594 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

                                Please do the needful

                                mobile : [protected]

                                EMAIL : [protected]@gmail.com

                                Regards,
                                Praveen.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  amiirise
                                  Mar 24, 2021
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                                  Hi,

                                  I have raised the requested to cancel the ECS mandate from my account on 3rd March and done all the bank formalities to cancel the ECS mandate, the bank executive had given me TAT of 7 days working days but my ECS's are not cancelled yet and the bank is charging the bounce charges unnecessarily.

                                  Please look into this otherwise I have to escalate this to RBI and as well as on social media.

                                  Account No. - [protected]

                                  Thanks.
                                  HDFC Bank customer support has been notified about the posted complaint.
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