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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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18423
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HDFC Bank reviews & complaints page 266

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A
Ajay Rajpurohitt
Jul 22, 2021
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Address: Hdfc , chala branch , vapi ,gujrat

Initiated a transfer of 3000 on 20th of july 2021. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. It has been t+1 day and still the funds are not credited back to the account. Below is the message

UPDATE: Your money transfer of INR 3, 000.00 on 21-07-21 timed out due to technical reason. (IMPS Ref No. Xxxxxxxxxxxx). If this transaction is not done by you, call [protected].
HDFC Bank customer support has been notified about the posted complaint.
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    Nihalsingh010
    Jul 22, 2021
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    Address: New Delhi

    Hello sir,

    This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

    Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 20th July 2021 under the name of depository charges.

    Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

    Please do the needful as earliest.

    Regards,
    Nihal singh
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 03, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3C5guOC with your account number, date & amount of debit of charges and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

    -Zubin
    HDFC Bank Customer Assistance
    Aug 03, 2021
    Updated by Nihalsingh010
    They notify the complain but not refund yet they are postponing date again and again.
    Aug 03, 2021
    Updated by Nihalsingh010
    I already registered a complain on 22 July your executive also call me and give time for 3 to 5 day amount will return its almost 10 days but I didn’t get my refund
    ( Msg HDFC Bank -Your request has been registered vide comp MUMC[protected].We will revert to you within 7 working days)

    Service request number is 15673445
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      A
      Aakash leo
      Jul 21, 2021
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      The amount of 1415.94 is been on hold because of this stupid reason that is Mi Revenue Hold Through GEFU. I cant able to get the information from the customer service. I want the complete refund of the amount asap. In this hard time i dont expect banks to hold our money like this.

      Account No. [protected]
      IFSC: HDFC0000280
      BRANCH: FIRST INDIA PLACE
      ACCOUNT TYPE: SAVINGS
      HDFC Bank customer support has been notified about the posted complaint.
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        D
        Dabbiru Durga Prasad
        Jul 21, 2021
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        Resolved

        I am an HDFC bank credit cardholder . The bank has auto debited the amount from my credit card number ending with 5609 without my concern. I am not interested in this service and don't want this membership anymore. So cancel the membership and stop debiting the amount asap

        OneAssist Membership ID : [protected]
        OneAssit Relationship No: 2357444
        Name :- DABBIRU DURGA PRASAD
        Mobile No. :- [protected]
        Credit Card Number Ending :- 5609
        Aug 1, 2021
        Complaint marked as Resolved 
        The Company OneAssist have contacted themselves and refunded the fees. Appreciate the action.
        HDFC Bank customer support has been notified about the posted complaint.
        Dear Dabbiru Durga Prasad, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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          R
          ramatrixbc
          Jul 21, 2021
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          Address: Puttur

          Sir I A.Ramesh from Puttur Andhra Pradesh, as my wife went to withdraw money from your ATM, one of the customer rudely behaved to enter and another followed by him, as there is a rule only person at one machine, at this time of corona, I told them to go one after another, but they said they are late to their work, then I told the security guard(from AGILE GROUP SECURITY
          SERVICES) WHO WAS WATCHING MOVIES IN HIS PHONE, to tell them to go one after another, but the security guard says he is not HERE for telling the customers to go one after another, he is THERE TO WITHDRAW MONEY FOR THOSE WHO DON'T KNOW TO WITHDRAW, AND SAID TO COMPLAINT TO WHOEVER I WANT. HDFC ATM IS ONE OF THE BEST ATM, , then I am sorry to say This is WHAT a security guard is really for ATM. Anyway I hope you people will taken necessary action against the understanding and purpose of SECURITY GUARD AT ATM. PLEASE TEACH HIM WHAT WORK AS GUARD AT ATM.
          HDFC Bank customer support has been notified about the posted complaint.
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            T
            Tdigcc
            Jul 21, 2021
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            Address: Now Kolkata

            Online coaching and payment💰 and coaching staff meeting at me and my family is the best customer experience with my family👪 is 5
            HDFC Bank customer support has been notified about the posted complaint.
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              M
              Mohanraj 21061978
              Jul 21, 2021
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              Hi Team,

              I have made two transactions on 8th of Feb, one is for 350 and 324.

              I received message after my transaction of rs 350, says that available balance is 382050.42 and curr o/s is rs -2050.42.

              After my second transaction of rs 324, received message says that available balance is 379326.00 and curr o/s is rs 674.

              The second is totally wrong, you people are providing me the wrong information about my account balance and credit information.

              I have raised the above complaint with HDFC bank on 8th Feb, still now they are not able to solve the issue.

              One of the manger have confirmed the mistake is from bank side.

              I have done mutiple calls and sent several emails to bank to solving the issue, my time and energy got wasted totally for which i required compensation of Rs. 5 lacs.

              And also once they rectified the issue, they need to inform all credit card customer about the issue.

              Regards,
              Mohanraj
              HDFC Bank customer support has been notified about the posted complaint.
              Jul 30, 2021
              Updated by Mohanraj 21061978
              The issue is not resolved yet
              No one have called me to discuss about the issue yet
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                S
                sangui ram
                Jul 20, 2021
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                My new no - [protected]. Am working in Cognizant. sanguidha.[protected]@cognizant.com.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  sai sudhir
                  from Mumbai, Maharashtra
                  Jul 20, 2021
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                  I have been charged for ach debit charge by hdfc bank my emi has been charged without any bounce please refund 590 charged this is really frustrating
                  HDFC Bank customer support has been notified about the posted complaint.
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                    M
                    Mukesh meena hdfc
                    Jul 20, 2021
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                    Address: Hdfc bank ltd station road hindaun city distt karaili

                    Dear Team,

                    We have booked a parcel (Cheque)with you from Hindaun Rajasthan to Ahmedabad Gujarat with pod no [protected] on dated[protected]
                    As confirmation received by local courier agency
                    mentioned packet has been lost from your side and we have continue followup with your local agency for FIR copy.And we are not getting response from your local courier agency owner Mr SAURABH Agarwal Mob. [protected]
                    HDFC Bank customer support has been notified about the posted complaint.
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                      K
                      kannan ammu
                      Jul 20, 2021
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                      Wallet id is [protected]Customer Id 44852495 & reg. Mobile no. Is [protected]
                      Fastag issued to me for vehicle no. TN10AE9990has been damaged and i mailed to hdfc bank earlier for issuance of duplicate fastag but no action has been taken by them. I have mailed on fastag
                      HDFC Bank customer support has been notified about the posted complaint.
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                        C
                        CHANDRA bna
                        Jul 20, 2021
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                        UPI-Mandate for Rs 14079.00 is successfully created towards Tatva Chintan Pharma and funds are blocked from A/c No. XXXXXX3593. Application No. TATVA80433525, UMN: 394ec151b7364f[protected][protected]@ybl. But ipo shows that no fund block for that ipo and i cancel this application for ipo but my money not release by hdfc bank
                        HDFC Bank customer support has been notified about the posted complaint.
                        Any updates ? because Sam happened To me
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                          Tarpara Viraj
                          Jul 20, 2021
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                          There is an amount on hold since may 2021 Rs205 and it has still not released as I am maintaining sufficient funds in account. And i could not able to reach customer care on call or chat.
                          A/C no:- [protected]
                          Branch:- Dared, Jamnagar
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Z
                            zez123
                            Jul 20, 2021
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                            I get continuous calls from HDFC bank asking to take loan, credit cards etc.
                            even after registering for DND .It is frustrating as we will have other work . We cannot ignore calls from unknown numbers as we get calls from schools / colleges etc .
                            This is going on for years & i am totally fed up . Even after cutting the call they keep on calling again & again . The team might have given targets from bank which should be taken out .Some action has to be taken regarding this & some system should be developed to block the numbers which have registered for DND.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              P
                              paty238v
                              Jul 19, 2021
                              Resolved
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                              Resolved

                              I own a vehicle DL9CAR8036 against which I have got the fastag issued but since last 15 days the fastag wallet has been freezed. I am not getting any clue as how to resolve the issue.

                              [protected]
                              Sep 16, 2021
                              Complaint marked as Resolved 
                              I have closed the fastag. Thank HDFC for your non cooperation.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                A
                                arpanbiswas97
                                Jul 19, 2021
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                                Address: Durgapur, West Bengal

                                I reside in Durgapur, West Bengal and I opened a new savings bank account online and completed my video KYC. When I logged in to Netbanking, I realized that my branch name is wrong. I chose the Durgapur City Center Branch (IFSC - HDFC0000234) while creating my account but instead my account got created in some branch in Mumbai (IFSC - HDFC0000240). Now I obviously cannot go to Mumbai and would like this issue to be resolved as soon as possible.

                                Kindly help me resolve the issue.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  C
                                  CHANDRA bna
                                  Jul 19, 2021
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                                  Sir i apply for bid chintan pharma but company shows no money blocked for bid and i cancel that bid but my money on hold right now hdfc dont unhold my amount. Pls unhold my fund
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    Vrushalipk
                                    Jul 19, 2021
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                                    Address: 9/2,Kalpataru Gardens,Boat Club Road,Pune 411001

                                    I have an active Salary (Zero balance) account in HDFC bank.
                                    Rs.590 deducted twice in the last week, herewith a/c statement snap FYI.
                                    I have no loan amount so as to cut EMI bounce charges as a penalty. Neither is a normal savings account that fails to maintain minimum balance.

                                    Kindly confirm why mentioned charges were deducted from my account and process refund for the same
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      R
                                      Jul 19, 2021
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                                      I am getting unwanted calls from HDFC Bank to take personal loan. In spite of repeated requests to delete my number they are still calling and irritating me. Stop calling me for personal loans. I am not interested. Delete my number - [protected] from your list.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Nagasaikumar K
                                        Jul 19, 2021
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                                        I didn't received any tracking ID nor courier details or calls for the delivery of my welcome letter.Please activate my account on emergency basis.
                                        HDFC Bank customer support has been notified about the posted complaint.
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