Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 266

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nihalsingh010
Jul 22, 2021
Report
Copy

Address: New Delhi

Hello sir,

This is in reference to the transaction made in my account under the header of depository charges; without any intimidation by the hdfc bank.

Kindly be informed that an amount of rs 885.00/- was deducted from my savings/salary account on 20th July 2021 under the name of depository charges.

Initially when we did not have demat account they forced us to create one without intimating us that they are going to charge annual fees and i received the call earlier from customer care i also speak him deny of this service. Now all of a sudden they have charged rs 885.00/-.. This is very bad and disappointing. And i have never used the demat account till now.. If i call the customer care they will not have answers. And they will not communicate that they are charging.

Please do the needful as earliest.

Regards,
Nihal singh
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2021
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the URL https://bit.ly/3C5guOC with your account number, date & amount of debit of charges and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

-Zubin
HDFC Bank Customer Assistance
Aug 03, 2021
Updated by Nihalsingh010
They notify the complain but not refund yet they are postponing date again and again.
Aug 03, 2021
Updated by Nihalsingh010
I already registered a complain on 22 July your executive also call me and give time for 3 to 5 day amount will return its almost 10 days but I didn’t get my refund
( Msg HDFC Bank -Your request has been registered vide comp MUMC[protected].We will revert to you within 7 working days)

Service request number is 15673445
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aakash leo
    Jul 21, 2021
    Report
    Copy

    The amount of 1415.94 is been on hold because of this stupid reason that is Mi Revenue Hold Through GEFU. I cant able to get the information from the customer service. I want the complete refund of the amount asap. In this hard time i dont expect banks to hold our money like this.

    Account No. [protected]
    IFSC: HDFC0000280
    BRANCH: FIRST INDIA PLACE
    ACCOUNT TYPE: SAVINGS
    HDFC Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Dabbiru Durga Prasad
      Jul 21, 2021
      Resolved
      Report
      Copy
      Resolved

      I am an HDFC bank credit cardholder . The bank has auto debited the amount from my credit card number ending with 5609 without my concern. I am not interested in this service and don't want this membership anymore. So cancel the membership and stop debiting the amount asap

      OneAssist Membership ID : [protected]
      OneAssit Relationship No: 2357444
      Name :- DABBIRU DURGA PRASAD
      Mobile No. :- [protected]
      Credit Card Number Ending :- 5609
      Aug 1, 2021
      Complaint marked as Resolved 
      The Company OneAssist have contacted themselves and refunded the fees. Appreciate the action.
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Dabbiru Durga Prasad, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        ramatrixbc
        Jul 21, 2021
        Report
        Copy

        Address: Puttur

        Sir I A.Ramesh from Puttur Andhra Pradesh, as my wife went to withdraw money from your ATM, one of the customer rudely behaved to enter and another followed by him, as there is a rule only person at one machine, at this time of corona, I told them to go one after another, but they said they are late to their work, then I told the security guard(from AGILE GROUP SECURITY
        SERVICES) WHO WAS WATCHING MOVIES IN HIS PHONE, to tell them to go one after another, but the security guard says he is not HERE for telling the customers to go one after another, he is THERE TO WITHDRAW MONEY FOR THOSE WHO DON'T KNOW TO WITHDRAW, AND SAID TO COMPLAINT TO WHOEVER I WANT. HDFC ATM IS ONE OF THE BEST ATM, , then I am sorry to say This is WHAT a security guard is really for ATM. Anyway I hope you people will taken necessary action against the understanding and purpose of SECURITY GUARD AT ATM. PLEASE TEACH HIM WHAT WORK AS GUARD AT ATM.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tdigcc
          Jul 21, 2021
          Report
          Copy

          Address: Now Kolkata

          Online coaching and payment💰 and coaching staff meeting at me and my family is the best customer experience with my family👪 is 5
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohanraj 21061978
            Jul 21, 2021
            Report
            Copy

            Hi Team,

            I have made two transactions on 8th of Feb, one is for 350 and 324.

            I received message after my transaction of rs 350, says that available balance is 382050.42 and curr o/s is rs -2050.42.

            After my second transaction of rs 324, received message says that available balance is 379326.00 and curr o/s is rs 674.

            The second is totally wrong, you people are providing me the wrong information about my account balance and credit information.

            I have raised the above complaint with HDFC bank on 8th Feb, still now they are not able to solve the issue.

            One of the manger have confirmed the mistake is from bank side.

            I have done mutiple calls and sent several emails to bank to solving the issue, my time and energy got wasted totally for which i required compensation of Rs. 5 lacs.

            And also once they rectified the issue, they need to inform all credit card customer about the issue.

            Regards,
            Mohanraj
            HDFC Bank customer support has been notified about the posted complaint.
            Jul 30, 2021
            Updated by Mohanraj 21061978
            The issue is not resolved yet
            No one have called me to discuss about the issue yet
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sangui ram
              Jul 20, 2021
              Report
              Copy

              My new no - [protected]. Am working in Cognizant. sanguidha.[protected]@cognizant.com.
              HDFC Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sai sudhir
                from Mumbai, Maharashtra
                Jul 20, 2021
                Report
                Copy

                I have been charged for ach debit charge by hdfc bank my emi has been charged without any bounce please refund 590 charged this is really frustrating
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mukesh meena hdfc
                  Jul 20, 2021
                  Report
                  Copy

                  Address: Hdfc bank ltd station road hindaun city distt karaili

                  Dear Team,

                  We have booked a parcel (Cheque)with you from Hindaun Rajasthan to Ahmedabad Gujarat with pod no [protected] on dated[protected]
                  As confirmation received by local courier agency
                  mentioned packet has been lost from your side and we have continue followup with your local agency for FIR copy.And we are not getting response from your local courier agency owner Mr SAURABH Agarwal Mob. [protected]
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kannan ammu
                    Jul 20, 2021
                    Report
                    Copy

                    Wallet id is [protected]Customer Id 44852495 & reg. Mobile no. Is [protected]
                    Fastag issued to me for vehicle no. TN10AE9990has been damaged and i mailed to hdfc bank earlier for issuance of duplicate fastag but no action has been taken by them. I have mailed on fastag
                    HDFC Bank customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      CHANDRA bna
                      Jul 20, 2021
                      Report
                      Copy

                      UPI-Mandate for Rs 14079.00 is successfully created towards Tatva Chintan Pharma and funds are blocked from A/c No. XXXXXX3593. Application No. TATVA80433525, UMN: 394ec151b7364f[protected][protected]@ybl. But ipo shows that no fund block for that ipo and i cancel this application for ipo but my money not release by hdfc bank
                      HDFC Bank customer support has been notified about the posted complaint.
                      Any updates ? because Sam happened To me
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Tarpara Viraj
                        Jul 20, 2021
                        Report
                        Copy

                        There is an amount on hold since may 2021 Rs205 and it has still not released as I am maintaining sufficient funds in account. And i could not able to reach customer care on call or chat.
                        A/C no:- [protected]
                        Branch:- Dared, Jamnagar
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Z
                          zez123
                          Jul 20, 2021
                          Report
                          Copy

                          I get continuous calls from HDFC bank asking to take loan, credit cards etc.
                          even after registering for DND .It is frustrating as we will have other work . We cannot ignore calls from unknown numbers as we get calls from schools / colleges etc .
                          This is going on for years & i am totally fed up . Even after cutting the call they keep on calling again & again . The team might have given targets from bank which should be taken out .Some action has to be taken regarding this & some system should be developed to block the numbers which have registered for DND.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Helpful
                          3 other people found this review helpful
                          3 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            paty238v
                            Jul 19, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            I own a vehicle DL9CAR8036 against which I have got the fastag issued but since last 15 days the fastag wallet has been freezed. I am not getting any clue as how to resolve the issue.

                            [protected]
                            Sep 16, 2021
                            Complaint marked as Resolved 
                            I have closed the fastag. Thank HDFC for your non cooperation.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              arpanbiswas97
                              Jul 19, 2021
                              Report
                              Copy

                              Address: Durgapur, West Bengal

                              I reside in Durgapur, West Bengal and I opened a new savings bank account online and completed my video KYC. When I logged in to Netbanking, I realized that my branch name is wrong. I chose the Durgapur City Center Branch (IFSC - HDFC0000234) while creating my account but instead my account got created in some branch in Mumbai (IFSC - HDFC0000240). Now I obviously cannot go to Mumbai and would like this issue to be resolved as soon as possible.

                              Kindly help me resolve the issue.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                CHANDRA bna
                                Jul 19, 2021
                                Report
                                Copy

                                Sir i apply for bid chintan pharma but company shows no money blocked for bid and i cancel that bid but my money on hold right now hdfc dont unhold my amount. Pls unhold my fund
                                HDFC Bank customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vrushalipk
                                  Jul 19, 2021
                                  Report
                                  Copy

                                  Address: 9/2,Kalpataru Gardens,Boat Club Road,Pune 411001

                                  I have an active Salary (Zero balance) account in HDFC bank.
                                  Rs.590 deducted twice in the last week, herewith a/c statement snap FYI.
                                  I have no loan amount so as to cut EMI bounce charges as a penalty. Neither is a normal savings account that fails to maintain minimum balance.

                                  Kindly confirm why mentioned charges were deducted from my account and process refund for the same
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Jul 19, 2021
                                    Report
                                    Copy

                                    I am getting unwanted calls from HDFC Bank to take personal loan. In spite of repeated requests to delete my number they are still calling and irritating me. Stop calling me for personal loans. I am not interested. Delete my number - [protected] from your list.
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nagasaikumar K
                                      Jul 19, 2021
                                      Report
                                      Copy

                                      I didn't received any tracking ID nor courier details or calls for the delivery of my welcome letter.Please activate my account on emergency basis.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        aniket shedge
                                        Jul 19, 2021
                                        Report
                                        Copy

                                        One of my Friend Transferred my an amount today through check, which is with in HDFC bank, and the bank person told that my account has Memo. i don't understand that now what is that. There are no outstanding's for my account. Still why ?. i have been faced such issues earlier as well specific to credit card,
                                        i dont want more nuisance, Lost faith with HDFC, if this is not resolved soon, ill ensure i take out all my account and family accounts from the bank and shift to another bank.
                                        If you really wana help, help Soon.
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit