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HDFC Bank Complaints & Reviews

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Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 267

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S
swetaadarsh
Mar 25, 2021
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Address: bangalore

Its really shame for me that i am an account holder of hdfc.
i have raised complaint ref BANC[protected] related issue and continue followup with hdfc phonebanker and mailed details to HDFC support and submitted all documents they asked but also they response worst and irrelevant answers .

worst costumer service, even call center people talk roudly
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    DishaMandaar
    Mar 25, 2021
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    Hi!

    I received 2 vouchers as a part of money back offer on my credit card. However, they don't work and an error message says that they have been consumed.

    Please help.

    I can be contacted at [protected]@gmail.com.
    Aug 5, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the last four digits of your credit card number, your registered contact details, and registered email address with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
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      Narayan199
      Mar 25, 2021
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      Address: Gayatri Niwas, Shivtirth Nagar,Thergai

      ALERT:Rs.999.00 spent via CREDIT Card xx8297 at HOTSTAR1436370 on[protected]:22:54:01 without PIN/OTP.Not you?Call [protected].
      I want money back
      I haven't do any transaction
      Aug 5, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        praveen2123
        Mar 25, 2021
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        Cancellation of one Assist fee on my HDFC credit card
        I am HDFC account holder. And also using HDFC credit card with ending no 53*2 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

        mobile : [protected]

        EMAIL : [protected]@gmail.com

        Regards,
        Praveen.
        HDFC Bank customer support has been notified about the posted complaint.
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          praveen2123
          Mar 25, 2021
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          Cancellation of one Assist fee on my HDFC credit card
          I am HDFC account holder. And also using HDFC credit card with ending no 5372 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

          Please do the needful

          mobile : [protected]

          EMAIL : [protected]@gmail.com

          Regards,
          Praveen.
          HDFC Bank customer support has been notified about the posted complaint.
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            praveen2123
            Mar 25, 2021
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            Cancellation of one Assist fee on my HDFC credit card
            I am HDFC account holder. And also using HDFC credit card with ending no 1594 .ONE ASSIST MFEE of Rs.1817 in recent debit my credit card .i am not interested in ONE ASSIST MFE . deactivate one assist MFEE membership and kindly refund my amount.

            Please do the needful

            mobile : [protected]

            EMAIL : [protected]@gmail.com

            Regards,
            Praveen.
            HDFC Bank customer support has been notified about the posted complaint.
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              amiirise
              Mar 24, 2021
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              Hi,

              I have raised the requested to cancel the ECS mandate from my account on 3rd March and done all the bank formalities to cancel the ECS mandate, the bank executive had given me TAT of 7 days working days but my ECS's are not cancelled yet and the bank is charging the bounce charges unnecessarily.

              Please look into this otherwise I have to escalate this to RBI and as well as on social media.

              Account No. - [protected]

              Thanks.
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Mar 24, 2021
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                Loan account number[protected].
                Customer ID[protected]


                Sir it is very disheartening to say that I have completely lost my trust in hdfc. I have paid 13 installments for my existing personal loan of 880000. Now hdfc employees continuously called me for top-up loan. One of them told me to provide it at 10.49 p.a rate . And I applied for that. I told them that I will not accept loan exceeding 10.49 at any cost. And a lot of times they promised and told me that rate is 10.49 and extra charges are 2359/- rs and 200/- stamp duty.
                But when final disbursal came, I got only 90355 and customer care told me that rate is 10.75 pa. They never told me about extra charges other than processing fee and stamp duty. But when final disbursal came almost 7000 extra amount deducted and also rate is increased to 10.75 .
                This is serious matter of concern and loss of trust. This is completely unbearable. This may lead to servere depression and suicide.
                I request you to rectify it. Or close my loan account.
                Also the bank personnel not picking the call. They blocked me .
                I'm very very much depressed.
                HDFC Bank customer support has been notified about the posted complaint.
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                  S
                  Seema0612
                  from Bengaluru, Karnataka
                  Mar 24, 2021
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                  I have bought my iphonw with hdfc bank debit card on 22/12/2020 in Kolkata. As mentioned by hdfc bank (To receive cashback of 5000 within 90 days from the transactional month end) i haven’t received my cashback till now, it is more than 90 days. Hope this issue gets resolved and cashback will be credited as soon as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Jittu1688
                    Mar 24, 2021
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                    Address: Sagarpur, New Delhi

                    Hi,
                    Every month i am facing the same issue of holding charges and hdfc bank put my saving/salary account in minus.
                    I paid charges every month and now i am fed up with this and already complained about the same with bank but they ignored.
                    Please resolve my issue or suggest me for further steps.
                    Thanks,
                    Jitendra Kumar
                    HDFC Bank customer support has been notified about the posted complaint.
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                      Sejal Jawade
                      Mar 24, 2021
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                      Welcome Kit of PPF account

                      Hi team,

                      I have opened a PPF account online and got assigned to ANNA NAGAR I branch. I don't even know where the branch is.

                      Earlier they dispatched the welcome kit on my old mailing address but I moved from that address so the kit was returned back.

                      I want my welcome kit for PPF account on my updated mailing address.

                      I have visited the nearest branch but it was not helpful.
                      br...
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                      Akhilesh Thakurr
                      Mar 24, 2021
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                      Address: HDFC fastag services, Nagpur

                      I am Bhuvneshwar Amge from Nagpur(Mob no. [protected]) unable to receive my amount from Hdfc fasttag services. I tried reaching them via mail, calls and door to door but I see no response from them to return my amount which was transferred to them by mistake on the 23/02/21.

                      Customer ID[protected]
                      Wallet No. - [protected]
                      SR No. - SR[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
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                        Naresh Reddy Mekala
                        Mar 24, 2021
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                        Address: Nacharam, Hyderabad

                        HDFC bank hold amount of 507.34 with out any reason and information, my account no 501000*****924, Secunderabad branch and my name is Naresh Reddy Mekala
                        HDFC Bank customer support has been notified about the posted complaint.
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                          kowsalyacbe6
                          Mar 24, 2021
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                          Dear team,

                          ''ve made a transaction on 24th March @ iMobile Pay for my credit card bill of 32, 022.55 through HDFC netbanking .But the payment was failed and the amout was debited . And I didn't get the reversal till now for the first transaction...

                          Please resolve it on priority...
                          HDFC Bank customer support has been notified about the posted complaint.
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                            Rupal Kaur
                            Mar 24, 2021
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                            Address: banur,punjab

                            I was opening my net banking bt it said password is wrong i have been changing it again and again but is showing at the end the tempered data found in request. plz help
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Priyanka shorapurkar
                              Mar 23, 2021
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                              Abruptly 650rs was deducted as overdue charges for the month March 2021 towards my EMI on 7th of every month . On 7th it was showing negative balance and I had deposited money on 7th itself and amount got automatically deducted, but still they deducted overdue amount of 650 rs . And on that again they deducted 236 rs as EMI RTN CHARGES. Please refund all these unnecessarily charges
                              bcz I had deposited my EMI on the given date itself and even they were deducted on the same day. Then what is this 650+236 penalty for ??

                              It's been 10 days since I sent a complaint mail to hdfc and crazy thing is, today hdfc closed my complaint stating that they called me and resolved the issue, but the truth is I dint get any call from customer care nor issue was resolved.

                              I hope you to look into the matter and refund my money considering that I had deposited EMI amount into my account on 7th date before 11:59 pm . And no where in the terms and conditions which was provided during loan sanction it is mentioned about trigger fine of 650rs nor about 236rs charge.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Devi Dharshni
                                Mar 23, 2021
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                                Hi I am Devi Dharshni, worked in Chennai tcs.
                                I have not set any pin for my food card and used the last 4 digits of the card as default pin. But it is not working in any outlets for past few months.Now i need to check my available card balance and want to reset the pin. On 20/03/2021 I received a message from HDFCBK that if I didn't use the card in next 30 days the card will be suspended. Kindly help me with the above issue as early as possible.
                                HDFC Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Sakthivel Kumar
                                  Mar 23, 2021
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                                  Dear Sir

                                  I have get two-wheeler loan no 2006 through centurion bank Puducherry branch. Completed the two-wheeler loan, after completion of my loan I have received the original RC book from bankers. that time they have told me NOC send through by courier but till now I have not receive the NOC

                                  MY Two Wheeler No is PY 01 AE 7270

                                  I need the NOC How to proceed further

                                  with regards

                                  K.Sakthivel
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                                    dhruvrohal
                                    Mar 23, 2021
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                                    Address: B-45 1st Floor Parswnath Paradise Mohannagar Ghaziabad-201007

                                    My credit card statement charges is wrongly calculated. After talking to concern authority, no satisfactory reply is given.
                                    Recently further talking to HDFC concerned authority as per directed by him, I paid minimum amount to avoid Late fee or finance charges but still in recent statement have added both charges.No complaint feedback is replied..
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      Gogo_1809
                                      Mar 23, 2021
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                                      Address: HDFC Bank, Near world cup chouraha, Pipaliyahana Square, indore, india, MP

                                      The hdfc bank has put a hold on my funds of rupees 1770 as mi revenue hold through gefu, ac number is
                                      Account number: 5010*2920
                                      Ifsc: hdfc0009387
                                      Branch: Pipaliyahana, Indore
                                      The bank is taking unnecessary Charges from its customers
                                      I'm facing this issue from last 2 years
                                      Last month they deducted my Rs.530 now Rs.1770, even they were deducting my money from last 2 years
                                      The bank is doing fraud with their customers. Sir i need strict action against bank
                                      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
                                      HDFC Bank customer support has been notified about the posted complaint.
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