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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 267

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G
Garima_smiley
Mar 20, 2021
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Address: Gurgaon

My salary comes on 5 of every month. I have my salary acc in hdfc. I took consumer loan (financed washing machine) from hdfc bank. EMI day is 5th only. So last month i had to pay my first EMI. I thought It can b debited when I'll receive my salary as no time was specified to pay on 5th. So salary came in evening. EMI along with 531 rs late charges were debited. Now this month again around 400 is debited for that only ...as EMI rtn charges. Why is this one?
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    HiteshP87
    Mar 20, 2021
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    On 22nd Feb 2021, i tried to recharge my Fastag provided by HDFC
    I could not, i trried multiple times which i had done multiple times earlier
    HDFC wanted me to download their crappy Payzapp app to reacjrge fastag, i complied.
    I wasnt not able to still do it.

    I called their cistomer support number, which could not help me and guided me to write an email and that will solve my problem.

    No if I have to go out, is HdFC willing to pay the double price when fastag is collected and waste my time standing in line..
    cou try is trying to improve but companies like these is pulling it back. Shame on your customer service staff.. disgisting.
    +1 photos
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      Swethamohan05
      Mar 19, 2021
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      The hdfc bank has put a hold on my funds of rupees 1000 as MI revenue hold through gefu, ac number is

      IFSC code – HDFC0001225
      Account number - [protected]
      Account Type – savings
      Account holder name - Swetha Mohan
      Bank Name- HDFC
      Branch- Second avenue
      Bank City- chennai

      The customer service is not able to give any info on this.
      First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate,
      HDFC Bank customer support has been notified about the posted complaint.
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        V
        Venkatesh2453
        Mar 19, 2021
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        Kallepalli Likhitha
        19Mar2021
        I got a msg without otp 999 rs deducted on 19Mar2021 at 20:48:02 but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.
        Alert:rs.999.00 spent via credit card xx4602 at amazon1258399 on[protected]:20:48:02 without pin/otp. Not you? Call [protected]
        +1 photos
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          A
          Archanaak
          Mar 19, 2021
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          Address: Marathalli bamglore

          Even after paying the loan amount on date bank has, charged 649 for cheque bounce and there is no response from last 8 days even after a complaint and again they charged 236 for EMI charge reverse
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            A
            Abhishek Kole
            Mar 19, 2021
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            Address: 560086

            I have done transaction on flipkart using netsafe card .but order is cancelled due to some reason.but as we know netsafe card vallidity is 24 hours.so what about my refund where is will credit .it will credit to netsafe card or account.when it will recive .how mant days it will take .i am not understanding.the amount is large 46800.i am expecting satisfactory answer.my no is [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              S
              Sashmitab
              Mar 19, 2021
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              I am a customer of HDFC bank since 10 years and I have noticed that there is a amount of 472 / has been held by bank through Mi Revenue GEFU.
              For what reason an getting this charges.
              For your reference I am giving my profile details to get the clarification from you.
              Customer ID:43309599
              Register Mobile: [protected]
              Regards,
              Sashmita
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                angadojha
                Mar 19, 2021
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                My salary account is debited and amount kept in hold for Mi Revenue Hold through GEFU for ₹515.25 on 17.03.2021. I have called bank and raised a complaint but even they have no idea about GEFU or Mi Revenue. Please resolve the issue at an earliest.
                Regards
                Angad Ojha
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                  S
                  shweta799
                  Mar 19, 2021
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                  Address: Banglore

                  I have an HDFC salary account and I have taken a personal loan from HDFC bank. I paid every month EMI regularly but once by mistake I forgot to maintain the balance for my EMI. because of that, I was charged with an overdue charge which is around Rs 649. Now, after one month, they charged me again RS.236 for EMI RTN charges. If I have already paid overdue charges then why HDFC is again charging with EMI RTN charges. I sincerely apologise for my mistake, next to this won't repeat. I kindly request to refund my overdue charges along with RTN charges.
                  Thank you,
                  Narration : 8275260-EMI RTN Charges-February- 010321-MIR[protected]
                  registered email id :shweta.[protected]@gmail.com
                  HDFC Bank customer support has been notified about the posted complaint.
                  Mar 21, 2021
                  Updated by shweta799
                  When will I get the resolution to my complaint? please specify to me with proper duration?
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                    R
                    Reagan Moirangthem
                    Mar 19, 2021
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                    When I try to make payment to Flipkart from HDFC credit card, the transaction failed with the error message - Transaction amount exceeds the risk limits defined by the bank for this card
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                      K
                      K. Shende
                      Mar 19, 2021
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                      Deduction of AMB charges

                      My account has been debited twice with Rs.602.50 and Rs.708.00for "AMB CHRG INCL GST" for JAN 2021 and FEB 2021on date 18 march without any prior intimation or alert.

                      Account Details.
                      Account number: 5010*9140
                      Ifsc: Hdfc0000411

                      If my account was not maintained in the month of January .. then they had to deduct the charges in February so that i can keep maintain my account in that month. How they...
                      +1 photos
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                      pratik143123
                      Mar 19, 2021
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                      Address: HDFC BANK, PUNE

                      I Have Taken A Bike Loan From Hdfc Bank. I Missed The Emi By Just One Day, Bank Deducted Emi Next Day Plus 590 Rs. As Bouncing Charges. Today It Has Also Deducted 236 Rs. As Emi Rtn Charges. Why Are There Two Charges For Missing Emi By One Day.

                      19 Mar 2021 [protected]EMI RTN Charges-March[protected]MIR[protected] MIR[protected]
                      HDFC Bank customer support has been notified about the posted complaint.
                      Mar 22, 2021
                      Updated by pratik143123
                      Still no response from bank even after 4 Days.
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                        ManishKadam
                        Mar 19, 2021
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                        Address: sai vihar chawl chawl no 5 room 2 maharshtra nagar dombivali west 421202 thane maharahstra

                        Why they are charging this amount before intimation. there are no such clause mentioned for deduction. i need reason for deduction 590 rs in the name of ACH debit return charges. how can saving account be shown in negative balance of - 1155 rs.
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                          M
                          maniya89
                          Mar 19, 2021
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                          Hi,

                          I have request HDFC Bank to transfer my PPF account on 11th Jan 2021 from HDFC Magarpatta Branch to Axis Bank till today it not been actioned.

                          I visited so many time to understand why its delay or not actioned they are not sharing an update by themself over phone, last time when I visited the branch I came to know that my PPF transfer request was rejected because details are mentioned on the application however I have wrote the application after confirming with Bank official sit in the branch & 2 weeks back when I visited the branch they asked to write new applcation & mentioned it will take 7 working day to complete the process but till today I haven't heard back from them.

                          I tried calling their branch number - [protected] but no one answered it.
                          Now i am not sure what shall I do to get this sorted at the earliest.
                          HDFC Bank customer support has been notified about the posted complaint.
                          Mar 19, 2021
                          Updated by maniya89
                          I am really fed up with HDFC Bank customer service they are just harassing customer in one way or another
                          I asked for closing my Credit Card & submit the form on 1st Feb 2021, lady sitting at the helpdesk seat mentioned it will take 1 week to close the card however it more than 3 weeks to action it.

                          Another issue o[censored]nauthorised transaction of Rs 31000, I got a email from Loan department that I have did that transaction & have to pay transaction amount but when i start probing them they took 3 months to investigate & in the end just come up with a solution that is just an FYI, I don't have to pay any money for doing this transaction & that's on email.

                          Another case of money deducted from my account in the month of December I raised a case with HDFC support, a representative working on it keep asking for 5 days every time she replied & the last reply was in January to wait for few more days as they are working & now no one responded with resolution or even with a status update.

                          It seems clear HDFC is just harassing customer
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                            John V Raj
                            Mar 19, 2021
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                            Dear Sir / Madam

                            Inspite of repeated mails to your customer service department. They had not yet replied or try to solve my problem. I had requested for NOC letter from you for my Closed Credit Card.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              G
                              Gaikwadsumit39
                              Mar 19, 2021
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                              I forgot my net banking ipin and therefore i wanna reset it with option through which otp received on register mobile number and email id. Every time i tried to do it, otp comes to mobile number but not on email id. Due to this i am unable to reset my ipin
                              I even send complaint through email to hdfc support centre multiple times but my issue still is not solved.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Amrutha Muppala
                                Mar 19, 2021
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                                Address: petbasheerabad, Hyderabad

                                As my amount was getting hold due to credit issues . I couldn't keep enough money in my account as it is getting hold. Kindly wave my charges.
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                                  Finold Francis
                                  Mar 19, 2021
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                                  Website: www.hdfcbank.com

                                  There is an amount of 19, 280.77INR which is blocke in my account and I I don’t have a clue why it’s blocked, due to COVID we are in short of money and it’s a huge amount for me and my family, please take this seriously and do the needful

                                  Details for my account is provided below
                                  My email [protected]@gmail.com

                                  HDFC BANK
                                  Account Holder: FINOLD FRANCIS
                                  Account Number: [protected]
                                  IFSC: HDFC0001496
                                  Branch: M G ROAD - TRIVANDRUM
                                  MMID:9240852
                                  +2 photos
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Please let me know by email, the response ASAP
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                                    sujata loitongbam
                                    from Imphal, Manipur
                                    Mar 19, 2021
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                                    Refund not credited

                                    Address: LAIRIKYENGBAM LEIKAI,SALANTHONG

                                    I bought items from Amazon but the fact is that I have returned it. I also received refund sms from hdfc on 18/3/21 at17:10:53 hrs but amount is not yet credite
                                    Ac holder: chingmeirong hdfc branch
                                    Ac[protected]
                                    Loitongbam Baby Sujata Devi...
                                    +1 photos
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                                    Juhi21@
                                    Mar 18, 2021
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                                    This is in reference to the transaction made into my account without intimating me by hdfc bank.

                                    An amount of Rs 885.00 has been debited on 18th Marcg 2021 from my salary account, mentioning about 'depository charges DEPOSITORY CHARGES FEB[protected] on demat account. I have never used this account.

                                    I am aghast to see this has happened first time inspite of me not using the demat servies and when the account was given to me it was told that it would be absolutely free. This is clear exploitation of customers.

                                    Please help and givem me an update on [protected]@gmail.com

                                    Juhi kumari
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