Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
Resolved
18422
Unresolved
14536
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 271

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Devendra Kumar Gole
Jul 8, 2021
Report
Copy

Hi
I have account with HDFC bank.
Since then i have tried to use netbanking but i am not able to add a beneficiary.
When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet. i am not able to search below ifsc code.
IFSC Code:- HDFC0CTBCBL

I have called customer care many times but after receiving the call they abruptly cut the phone.

I have no doubt now about the pathetic service of this bank.
HDFC Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shikha kalia
    Jul 7, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: HOUSE NO 37, BLOCK NO 2006, SECTOR 32 C

    Today evening at 06.57 pm, I got a message that Rs 5000 has been debited from my HDFC account.
    Info: MCTF ATW 05/07 DELHI.
    Aug 9, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Anay
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Santosh ka1989
      from Hyderabad, Telangana
      Jul 7, 2021
      Report
      Copy

      Address: Lakdikapul

      MY account got debited with 5000 mentioned as MCTF ATW. But I did not withdraw any amount but got message to mobile please help me with this.
      HDFC Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        ashuaviator007
        Jul 7, 2021
        Report
        Copy

        There is a transaction from my HDFC bank account with following details:

        Amount: Rs 1800
        Mode of payment: Google Pay
        Date of Payment: 2nd July 2021
        Time of Payment: 10:17PM IST
        UPI Transaction ID:[protected]
        Name of Receiver: Utsav Pandav
        Mobile number linked with Receiver's bank account: [protected]
        UPI ID of Receiver: [protected]@okhdfcbank
        Google Transaction ID: CICAgOCssPnbKw
        My UPI ID: [protected]@okhdfcbank

        The person whom payment has been made seems to be a fraud who got my money by cheating. Please proceed to refund my money. He is running an online store through watsapp number [protected] and name of store is "Indian Wedding Dress".

        Please Help me get back my hard earned money. Both is contact numbers are not reachable.
        HDFC Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Praveen kumar E s
          Jul 7, 2021
          Report
          Copy

          I have made a card payment of doctor fee for rs 5, 900 as on 1/07/2021 using my hdfc debit card. The same got processed successfully as on same day, then after this transaction an auto-debit by hdfc bank has been made stating 'mctf on 6/07/2021' for the whole / same amt. Of rs 5900 (For which i am totally unaware for which purpose, it has been deducted from my salary account there was no sufficient balance in my account so now it's showing as( -5900)

          I confirmed from original beneficiary, they said that only once we have received the payent,
          HDFC Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kannannair1972
            from Kottayam, Kerala
            Jul 7, 2021
            Resolved
            Report
            Copy
            Resolved

            This is to bring to your notice that I'm totally unhappy and disappointed with the kind of treatment HDFC bank employees are extending to me despite holding an account with you for more than a decade with a decent bank balance. I came to Sweden with my family for personal emergency last year and could not return to India due to the sudden outbreak of Covid-19. We have been held up in Stockholm since 2020, in this period my new HDFC debit card have been sent to my India postal address and your representative checked with the wrong person and returned the card.

            What's the point of appointing such representative who holds a mobile no [protected] which is a total waste to the core. He never attend calls but he claims we are NOT attend his calls. Also, you had stated in your previous email that your representative tried calling but he could not connect with me, I totally disagree with you on this as I have been getting calls from India regularly, most of my friends and friends are concerned about us rather a banker like you. You were supposed to be proactive knowing my state but there was absolutely negligence from your end.
            I'm going to take this matter through a legal team for not extending support when i was in trouble.
            Last but not least, I am asking you guys to either courier my debit card or handover to my person. If not, I would prefer to close my account at the earliest. Hope this mail is clear.
            Looking forward to your immediate action rather excuses.

            Regards
            Chelvan
            Aug 9, 2021
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 07, 2021
            HDFC Bank Customer Care's response
            Hi,

            Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

            -Anay
            Verified Support
            Jul 07, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
            along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              ksujitha18
              Jul 6, 2021
              Resolved
              Report
              Copy
              Resolved

              I have a salary account in HDFC BANK. But every month they have deducted or debited a minimum of 1500 to 2000 rupees for ACH debit return charges. We all are in the COVID-19 pandemic, so all are having financial issues due to some personal commitments. Hence will delay paying EMI. Anyhow, we paid the EMI within the month.

              Without my consent, they have been deducted the amount. How can I manage the financial issues? They never understand customers' situations and concerns.

              Kindly refund my ACH debit return charges and do the needful
              Aug 7, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 07, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bhushan Kulkarni 22
                Jul 6, 2021
                Report
                Copy

                Address: Amalner

                I had done one transaction for which amount got deducted from my account and did not deposited in beneficiary account to. And got following message:

                Update: Your money transfer of Rs:50, 000.00 on 06-07-21 timed out due to technical reason.(IMPS Ref No. XXXXXXXXXXXX)
                HDFC Bank customer support has been notified about the posted complaint.
                Please help me it is very very urgent
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bhaskaran Rajamohan
                  Jul 6, 2021
                  Report
                  Copy

                  I hold a HDFC Life sanchay Plus policy and I had registered a compliant that the premium has been debited twice. I raised a compliant in this regard and got a reply that the refund has been processed, but I found that the amount was not credited to my account, I raised a complaint to HDFC Standard life but no response.
                  HDFC Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akshat RPA
                    Jul 6, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    My order got cancelled by myntra due to some internal issue on thr end, i immediately got a msg from hdfc that

                    Ur transaction on HDFC Bank DEBIT/ATM Card ending *** for Rs. 3655.65 has been credited/reversed by www.myntra.com on[protected]:01:07:04

                    I checked the online statement and it is not credited into my account. I am scared as it' is nowhere to be found please help. Since it is a confirmation message from bank, i am assuming that the myntra has done it's part. Will it ever get reflected in my account?
                    Jul 7, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jul 06, 2021
                    Updated by Akshat RPA
                    Please update
                    Verified Support
                    Jul 06, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
                    Jul 07, 2021
                    Updated by Akshat RPA
                    This issue is resolved now
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vijaykumar Metre
                      Jul 5, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to go to consumer court.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 08, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We request you to write us at grievance.[protected]@hdfcbank.com and confirm whether the money is debited from your HDFC bank account. In case the transaction is pertaining to your HDFC bank account we request you to confirm registered contact number in bank records. In case the funds has been debited from other bank account we request you to get in touch with your respective bank to raise a dispute regarding the same. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Zubin
                      HDFC Bank Customer Assistance
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vijaykumar Metre
                        Jul 5, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to to consumer court.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

                        -Preethi
                        HDFC Bank Customer Assistance
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Harry037190
                          Jul 5, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Jatheri road district sonipat (haryana)-131029

                          I have hdfc saving account and get car loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2021
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                          -Anay
                          HDFC Bank Customer Assistance
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            Harry037190
                            Jul 5, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Jatheri road district sonipat ( haryana )-131029

                            I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              priyamvadaemani
                              Jul 5, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Decathlon Bannerghatta Road

                              I am a credit card holder of HDFC bank and based on my credit card points, i have applied for redeeming my points and i got the 15 gift vouchers of 500 each which can be redeemed at Decathlon. Now when i try redeeming them online or in the outlet of Decathlon, it is allowing me to use only one voucher for one bill. I am been requesting and calling the customer care[protected] asking them to combine all 15 vouchers as one voucher worth of 500/- but they are denying that. Also, earlier also I have utilised my credit card points and redeemed and I have used multiple vouchers in the outlets. So with the same experience I have taken Decathlon vouchers and now they are saying I need to use one voucher per one bill. I am asking the team to combine the vouchers or cancel these vouchers which I was told will not be done.
                              Complaint numbers:[protected], 1269746, 1269604, 1266783
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the voucher details for us to check and confirm. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Shweta
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SamridhDhawan
                                from Agra, Uttar Pradesh
                                Jul 5, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                This is to inform you that I have a 10 year long relationship with the bank. I had initiated an FD of Rs. 1, 18, 329 lacs in Badshahpur, Gurugram branch, 2 years back. The maturity instructions that read on the fixed advice was for "Redeem principal and interest on maturity". However, your team just renewed it for next two years without any prior communication to me. I was just sent an email saying that the FD has been renewed for next two years.

                                I want to ask you if your bank exists to extort people's hard earned money. Also, it should be my wish to renew the FD or not.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 05, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We are working on your concern vide Ref ID:[protected] and will revert to you by 08.07.2021.

                                -Shweta
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vipulkaushik1991
                                  Jul 5, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Hi,

                                  I have purchased iphone 12 in Nov 2020 using HDFC CREDIT card but didn’t get any 6000 cashback yet. Also customer care not very supportive. Please help me out.

                                  Thanks,
                                  Vipul
                                  [protected]
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern along with the complete offer details received from the bank along with header and footer, transaction details like date, amount, merchant name, and charge slip copy to enable us to assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the email or SMS.

                                  -Zubin
                                  HDFC Bank Customer Assistance.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    A Q S Alam
                                    Jul 5, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    1st, july i was paid the electricity bill amount of 69485/- from paytm to billdiskbqr.[protected]@hdfc bank. Con id[protected]... The payment was successful from paytm but the marchant is not recieved till date...
                                    How refund my money back...
                                    If you kindly accept my request and check details and give money back as soon as possible
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 06, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We are unable to trace basis the details shared. Kindly confirm whether the transaction was debited from your HDFC Bank account/card and write to us at https://bit.ly/3dPJbom mentioning your registered contact details to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                    -Shweta
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Harish0311
                                      Jul 5, 2021
                                      Report
                                      Copy

                                      How do I un-register for the INST-ALERT service?
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nikhal Bans
                                        Jul 5, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: HDFC Bank, Vatika First India Place, Vatika Bldg, Mehrauli-Gurgaon Rd, Mehrauli, Gurugram, Haryana 122002
                                        Website: www.hdfcbank.com

                                        I have My salary account in HDFC bank and From Jan month to June month 2607 rs was debit in total from my account narration ACH auto-debit return charges ...why are you debit this charge my EMI bounce but RBI guidance 3-month relief covid 19 and my situation very low till time and does not pay ACH debit return charges without any action pls I request to refund this amount

                                        Nikhal bans
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by July 12, 2021. Request your co-operation and patience in the interim.

                                        -Zubin
                                        HDFC Bank Customer Assistance.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit