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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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HDFC Bank reviews & complaints page 271

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A
ankit kanojiya
from Delhi, Delhi
Jul 8, 2021
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Purchases iphone 11 with 5000 cash back offer on 16 Oct 2020.
But i still not received any cash back in my bank account.

Its look HDFC making fool to us showing offer for cash back but actual they are not giving any thing.

Ankit kanojiya
[protected]
[protected]@gmail.com
HDFC Bank customer support has been notified about the posted complaint.
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    D
    Devendra Kumar Gole
    Jul 8, 2021
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    Hi
    I have account with HDFC bank.
    Since then i have tried to use netbanking but i am not able to add a beneficiary.
    When i login and choose adding beneficiary but after entering account number of beneficiary it demands the ifsc code of the same but in the box provided i cannot add the code manually neither it searches on intermet. i am not able to search below ifsc code.
    IFSC Code:- HDFC0CTBCBL

    I have called customer care many times but after receiving the call they abruptly cut the phone.

    I have no doubt now about the pathetic service of this bank.
    HDFC Bank customer support has been notified about the posted complaint.
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      S
      shikha kalia
      Jul 7, 2021
      Resolved
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      Resolved

      Address: HOUSE NO 37, BLOCK NO 2006, SECTOR 32 C

      Today evening at 06.57 pm, I got a message that Rs 5000 has been debited from my HDFC account.
      Info: MCTF ATW 05/07 DELHI.
      Aug 9, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
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        S
        Santosh ka1989
        from Hyderabad, Telangana
        Jul 7, 2021
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        Address: Lakdikapul

        MY account got debited with 5000 mentioned as MCTF ATW. But I did not withdraw any amount but got message to mobile please help me with this.
        HDFC Bank customer support has been notified about the posted complaint.
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          A
          ashuaviator007
          Jul 7, 2021
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          There is a transaction from my HDFC bank account with following details:

          Amount: Rs 1800
          Mode of payment: Google Pay
          Date of Payment: 2nd July 2021
          Time of Payment: 10:17PM IST
          UPI Transaction ID:[protected]
          Name of Receiver: Utsav Pandav
          Mobile number linked with Receiver's bank account: [protected]
          UPI ID of Receiver: [protected]@okhdfcbank
          Google Transaction ID: CICAgOCssPnbKw
          My UPI ID: [protected]@okhdfcbank

          The person whom payment has been made seems to be a fraud who got my money by cheating. Please proceed to refund my money. He is running an online store through watsapp number [protected] and name of store is "Indian Wedding Dress".

          Please Help me get back my hard earned money. Both is contact numbers are not reachable.
          HDFC Bank customer support has been notified about the posted complaint.
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            P
            Praveen kumar E s
            Jul 7, 2021
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            I have made a card payment of doctor fee for rs 5, 900 as on 1/07/2021 using my hdfc debit card. The same got processed successfully as on same day, then after this transaction an auto-debit by hdfc bank has been made stating 'mctf on 6/07/2021' for the whole / same amt. Of rs 5900 (For which i am totally unaware for which purpose, it has been deducted from my salary account there was no sufficient balance in my account so now it's showing as( -5900)

            I confirmed from original beneficiary, they said that only once we have received the payent,
            HDFC Bank customer support has been notified about the posted complaint.
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              K
              kannannair1972
              from Kottayam, Kerala
              Jul 7, 2021
              Resolved
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              Resolved

              This is to bring to your notice that I'm totally unhappy and disappointed with the kind of treatment HDFC bank employees are extending to me despite holding an account with you for more than a decade with a decent bank balance. I came to Sweden with my family for personal emergency last year and could not return to India due to the sudden outbreak of Covid-19. We have been held up in Stockholm since 2020, in this period my new HDFC debit card have been sent to my India postal address and your representative checked with the wrong person and returned the card.

              What's the point of appointing such representative who holds a mobile no [protected] which is a total waste to the core. He never attend calls but he claims we are NOT attend his calls. Also, you had stated in your previous email that your representative tried calling but he could not connect with me, I totally disagree with you on this as I have been getting calls from India regularly, most of my friends and friends are concerned about us rather a banker like you. You were supposed to be proactive knowing my state but there was absolutely negligence from your end.
              I'm going to take this matter through a legal team for not extending support when i was in trouble.
              Last but not least, I am asking you guys to either courier my debit card or handover to my person. If not, I would prefer to close my account at the earliest. Hope this mail is clear.
              Looking forward to your immediate action rather excuses.

              Regards
              Chelvan
              Aug 9, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 07, 2021
              HDFC Bank Customer Care's response
              Hi,

              Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

              -Anay
              Verified Support
              Jul 07, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
              along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                K
                ksujitha18
                Jul 6, 2021
                Resolved
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                Resolved

                I have a salary account in HDFC BANK. But every month they have deducted or debited a minimum of 1500 to 2000 rupees for ACH debit return charges. We all are in the COVID-19 pandemic, so all are having financial issues due to some personal commitments. Hence will delay paying EMI. Anyhow, we paid the EMI within the month.

                Without my consent, they have been deducted the amount. How can I manage the financial issues? They never understand customers' situations and concerns.

                Kindly refund my ACH debit return charges and do the needful
                Aug 7, 2021
                Complaint marked as Resolved 
                HDFC Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the details of the charges. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                -Anay
                HDFC Bank Customer Assistance
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                  B
                  Bhushan Kulkarni 22
                  Jul 6, 2021
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                  Address: Amalner

                  I had done one transaction for which amount got deducted from my account and did not deposited in beneficiary account to. And got following message:

                  Update: Your money transfer of Rs:50, 000.00 on 06-07-21 timed out due to technical reason.(IMPS Ref No. XXXXXXXXXXXX)
                  HDFC Bank customer support has been notified about the posted complaint.
                  Please help me it is very very urgent
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                    B
                    Bhaskaran Rajamohan
                    Jul 6, 2021
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                    I hold a HDFC Life sanchay Plus policy and I had registered a compliant that the premium has been debited twice. I raised a compliant in this regard and got a reply that the refund has been processed, but I found that the amount was not credited to my account, I raised a complaint to HDFC Standard life but no response.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Akshat RPA
                      Jul 6, 2021
                      Resolved
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                      Resolved

                      My order got cancelled by myntra due to some internal issue on thr end, i immediately got a msg from hdfc that

                      Ur transaction on HDFC Bank DEBIT/ATM Card ending *** for Rs. 3655.65 has been credited/reversed by www.myntra.com on[protected]:01:07:04

                      I checked the online statement and it is not credited into my account. I am scared as it' is nowhere to be found please help. Since it is a confirmation message from bank, i am assuming that the myntra has done it's part. Will it ever get reflected in my account?
                      Jul 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jul 06, 2021
                      Updated by Akshat RPA
                      Please update
                      Verified Support
                      Jul 06, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                      -Anay
                      HDFC Bank Customer Assistance
                      Jul 07, 2021
                      Updated by Akshat RPA
                      This issue is resolved now
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                        V
                        Vijaykumar Metre
                        Jul 5, 2021
                        Resolved
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                        Resolved

                        I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to go to consumer court.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        We request you to write us at grievance.[protected]@hdfcbank.com and confirm whether the money is debited from your HDFC bank account. In case the transaction is pertaining to your HDFC bank account we request you to confirm registered contact number in bank records. In case the funds has been debited from other bank account we request you to get in touch with your respective bank to raise a dispute regarding the same. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                        -Zubin
                        HDFC Bank Customer Assistance
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                          V
                          Vijaykumar Metre
                          Jul 5, 2021
                          Resolved
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                          Resolved

                          I had paid my school fees to billdesk by google pay app from my id to @hdfcbank. The transaction was successful but my school fees is not paid till now. Kindly give my money back to me. I have all proofs and screenshots. Otherwise I have to to consumer court.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details and the transaction details for us to help you with the solution.

                          -Preethi
                          HDFC Bank Customer Assistance
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                            H
                            Harry037190
                            Jul 5, 2021
                            Resolved
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                            Resolved

                            Address: Jatheri road district sonipat (haryana)-131029

                            I have hdfc saving account and get car loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the details of the charges for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              H
                              Harry037190
                              Jul 5, 2021
                              Resolved
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                              Resolved

                              Address: Jatheri road district sonipat ( haryana )-131029

                              I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 12046 but once i coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after four month they charge me 236 rs for emi rtn charges. If i have already paid overdue charges then why hdfc is again charging with emi rtn charges.
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 06, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the Loan Account Number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                              -Anay
                              HDFC Bank Customer Assistance
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                                P
                                priyamvadaemani
                                Jul 5, 2021
                                Resolved
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                                Resolved

                                Address: Decathlon Bannerghatta Road

                                I am a credit card holder of HDFC bank and based on my credit card points, i have applied for redeeming my points and i got the 15 gift vouchers of 500 each which can be redeemed at Decathlon. Now when i try redeeming them online or in the outlet of Decathlon, it is allowing me to use only one voucher for one bill. I am been requesting and calling the customer care[protected] asking them to combine all 15 vouchers as one voucher worth of 500/- but they are denying that. Also, earlier also I have utilised my credit card points and redeemed and I have used multiple vouchers in the outlets. So with the same experience I have taken Decathlon vouchers and now they are saying I need to use one voucher per one bill. I am asking the team to combine the vouchers or cancel these vouchers which I was told will not be done.
                                Complaint numbers:[protected], 1269746, 1269604, 1266783
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the voucher details for us to check and confirm. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Shweta
                                HDFC Bank Customer Assistance
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                                  S
                                  SamridhDhawan
                                  from Agra, Uttar Pradesh
                                  Jul 5, 2021
                                  Resolved
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                                  Resolved

                                  This is to inform you that I have a 10 year long relationship with the bank. I had initiated an FD of Rs. 1, 18, 329 lacs in Badshahpur, Gurugram branch, 2 years back. The maturity instructions that read on the fixed advice was for "Redeem principal and interest on maturity". However, your team just renewed it for next two years without any prior communication to me. I was just sent an email saying that the FD has been renewed for next two years.

                                  I want to ask you if your bank exists to extort people's hard earned money. Also, it should be my wish to renew the FD or not.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We are working on your concern vide Ref ID:[protected] and will revert to you by 08.07.2021.

                                  -Shweta
                                  HDFC Bank Customer Assistance
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                                    V
                                    vipulkaushik1991
                                    Jul 5, 2021
                                    Resolved
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                                    Resolved

                                    Hi,

                                    I have purchased iphone 12 in Nov 2020 using HDFC CREDIT card but didn’t get any 6000 cashback yet. Also customer care not very supportive. Please help me out.

                                    Thanks,
                                    Vipul
                                    [protected]
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://t.co/N2sk0voO2e and share your concern along with the complete offer details received from the bank along with header and footer, transaction details like date, amount, merchant name, and charge slip copy to enable us to assist you. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. Once you receive the auto-generated acknowledgment, please forward the screenshot of the email or SMS.

                                    -Zubin
                                    HDFC Bank Customer Assistance.
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                                      A
                                      A Q S Alam
                                      Jul 5, 2021
                                      Resolved
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                                      Resolved

                                      1st, july i was paid the electricity bill amount of 69485/- from paytm to billdiskbqr.[protected]@hdfc bank. Con id[protected]... The payment was successful from paytm but the marchant is not recieved till date...
                                      How refund my money back...
                                      If you kindly accept my request and check details and give money back as soon as possible
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 06, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      We are unable to trace basis the details shared. Kindly confirm whether the transaction was debited from your HDFC Bank account/card and write to us at https://bit.ly/3dPJbom mentioning your registered contact details to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                                      -Shweta
                                      HDFC Bank Customer Assistance
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                                        H
                                        Harish0311
                                        Jul 5, 2021
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                                        How do I un-register for the INST-ALERT service?
                                        HDFC Bank customer support has been notified about the posted complaint.
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