HDFC Bank Complaints & Reviews

Not refund my money

Hi,

This is the umpteenth time the HDFC bank fraud team has blocked my UPI ID for doing regular transactions like paying grocery stores etc.
I was not able to use UPI for 2 months and they have blockd it again.
I called their Customer Care this morning 5 times and all 5 times they kept me on hold and disconnected the call.
I have written to [protected]@hdfcbank.com but they closed the complaint without resolving the issue.
What can I do here. Can anyone help?

Hi im able to recieve otp on phone but not on yahoo mail

HDFC Bank — Rs. 999 deducted from my bank account without any OTP or PIN
S
sinha.ankit
Mar 7, 2021Mar 7, 2021
Mark as Resolved

Today 07/03/2021 at 12:07 pm 999 rs. Debited from my debit card. Transaction message is as follows -:

ALERT:Rs.999.00 spent via Debit Card xx2623 at AMAZON on Mar 7 2021 12:07PM without PIN/OTP.Not you?Call [protected].

How this is possible ? How any one can use my card information and make payment without any OTP/PIN. How we believe that the security you provide to your customers ? I want my money back. This is my hard earned money.

Name- Vishal Vandane
HDFC AC- [protected]

HI Team,

I am writing to inform you that 885 Rs. has been deducted from my account under some depository charges, which is not acceptable.

I am using this account only for Loan repayment purpose, Loan disbursement team already made me fool by creating this account, now I have to pay every month 600 Rs. for not maintaining minimum balance, and now this Depository charges, I don't know what charges is this, and I don't want know, this request to you please refund my amount asap.

Thank you

Today 07/03/2021 at 12:07 pm 999 rs. Debited from my debit card. Transaction message is as follows -:

ALERT:Rs.999.00 spent via Debit Card xx2623 at AMAZON on Mar 7 2021 12:07PM without PIN/OTP.Not you?Call [protected].

How this is possible ? How any one can use my card information and make payment without any OTP/PIN. How we believe that the security you provide to your customers ? I want my money back. This is my hard earned money.

Did a transaction of 84900 but got failed money is not refunded back to me transaction was done on 6th Feb 2021

Hdfc agents called me and told me there's a new credit card I can upgrade from my old standard hdfc credit card to Regalia card and there will be no monthly no yearly cost and also no renewal charge but when I received that card I see in the terms n conditon it's clearly written 2500 charge annually/renewal, I want to cancel the application and use the old standard credit card I have, but no one is helping from the customer care department .

I am trying to reset my net banking password. It gives me option to recover it by sending OTP to registered mobile and email each.

So when I try it I got 3 digit OTP on my mobile but not receving on email !

I have tried multiple time in few days but never got any OTP on email.

Thanks in advance.

Good Evening Sirs,

I received above regalia card in 2016 August. The first bill I received was wrong and I had raise my
concerns for the same. ( Mail written is attached here with).
Later I had also discussions with your support team and also sent CDF form to them. Till date nothing
has sorted out. I kept receiving bills from your side with various late fee and interest charges which
I lastly rejected and gave up my card.

I had been user of HDFC card since last several years with 20000+ points accumulation. It has been
never been problem about my payments. Not only this, I have been using several credit cards since 2004
and there has been not a single defaults from my side.

I am here with attaching my CDF form for second time along with my mail raising concerns( please see
mail trail)

Request your prompt action to clear and close this faulty transaction.

Regards,
Hrushikesh

On Thu, 13 Oct 2016 18:15:59 +0530 "Hrushi" wrote
Good Evening Sirs,



I recently got above numbered Regalia Card and yet to receive Pin for the same.



I observed that my card has been swiped for Auto payment of mobile bill for mobile number [protected].

This number is of Mr. Kishor Balwe and not mine. So I am rejecting this payment.



I have registered auto pay for my insurance policy under your utility payment service and not any
mobile

bill payment.



Request you to look into this for resolution.



Regards,

Hrushikesh

I have bought my iphone SE 2 with hdfc bank paper finance on 13/10/2020 in Reliance Trends, Rangoli mall, West Bengal. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in shop they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.

I have not recieved my cashback on purchase of macbook air.it has been more then 120 days. who is responsible for this?

It's been quite a month since I applied to open the account with HDFC.

The kit they have provided doesn't contain the whole package. I am unable to use the cash I deposited at the time of opening the account.

Their bot services is mental harassment at the highest level.

I've been chasing them since weeks to give me the status of complete package. Even the MD of HDFC is using bot id.

My money is stuck with them and there's no way they are responding.

Got a msg without otp 745.71 rs deducted on 5th March at 19:10:36. but i have not used that, dont knw how that ppl have got my details is hdfc security that low that my card details are known by some other people. Below you can see actual message.

ALERT:Rs.745.71 spent via CREDIT Card xx4711 at AMAZON1258399 on[protected]:19:10:36 without PIN/OTP.Not you?Call [protected]

I have been issued a credit card from the bank in 2003 which I did not even apply .Now even after writing many mails and visiting the branch for the same this credit card stills shows in my cibil and is creating lot of issues regarding my credit rating.
None from the Bank has contacted me to resolve this matter.
Anurag Rastogi
[protected]

I created online savings max account and selected Vikas Puri New Delhi branch but after submitting there was some branch from Pune
Name : Mitali Bakshi
Account number : [protected]

My fastag is damaged and I have not received new one even after multiple follow ups with HDFC Bank Fastag Customer care through mail and verbal communication. Every time they just give auto reply.

It is multiple weeks that I have not received fastag. I am frequent traveler and facing lot of trouble on various tolls.

It is very pathetic and poor experience with HDFC Bank.

I was contacted by my relationship manager to upgrade my credit Card . I had a discussion and we reached to an agreement that my redit card will be upgraded and there will be no annual fee for lifetime. Now for the first year there was no annual fee charge but when the second year came I was charged 1000RS Annual Fee.
Now I contacted my relationship manager Dilipkumar Varma who sits in ahmedabad with contact number [protected] with this issue he said he will look into it and reverse the charge in 2 days. 3 days passed and I received no communication from him nor did I receive any refund, so I tried contacting him again but he did not pick up my calls. In fact what he did was even worse, he used to miscall on my number by stopping the call after one ring and would input in his system that I did not pickup so that he is not at fault and I would receive SMS that my RM tried contacting me and I should call back. Whenever I called back he did'nt pickup and does the same thing.
This went on for 1 week so finally I went to my branch got the creditcard grievance email and emailed them my issue. After 15-20 days I got my refund so that issue was solved. Now this incident had happened over 4 months ago but my RM Dilipkumar Varma still does the same mischief of miscalling.

I would like HDFC Bank to take the strictest punishment possible so that these guys dont take their clients for granted.

Regards,

I have cancelled a order on Ajio, I immediately got a message from HDFC that

Ur transaction on hdfc bank debit/atm card ending XXXX for rs. 2402.10 has been credited/reversed by AJIOJP on[protected]:20:40:41

I checked the online statement and it is not credited into my account. Since it is a confirmation message from bank, i am assuming that the Ajio has done it's part. Will it ever get reflected in my account?

Dear sir,

My name shobana v. I have closed my bank with BT On another bank, paid my loan for past 2 years or more. But the have charged 4.72% + interest total paid RS. 20557 . loan account No.66190079. Please look into and solve this refund excess deducted.
Note**. Salaried- 13-24 months - 4% of principal outstanding,
25-36 months - 3% of principal outstanding
36 months - 2% of principal outstanding as mentioned in your site.