HDFC Bank Complaints & Reviews

1st, july i was paid the electricity bill amount of 69485/- from paytm to billdiskbqr.[protected]@hdfc bank. Con id[protected]... The payment was successful from paytm but the marchant is not recieved till date...
How refund my money back...
If you kindly accept my request and check details and give money back as soon as possible

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

HDFC Bank Customer Care's response Dear Customer,

We are unable to trace basis the details shared. Kindly confirm whether the transaction was debited from your HDFC Bank account/card and write to us at https://bit.ly/3dPJbom mentioning your registered contact details to enable us to check and assist. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Shweta
HDFC Bank Customer Assistance

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How do I un-register for the INST-ALERT service?

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Address: HDFC Bank, Vatika First India Place, Vatika Bldg, Mehrauli-Gurgaon Rd, Mehrauli, Gurugram, Haryana 122002

Website: www.hdfcbank.com

I have My salary account in HDFC bank and From Jan month to June month 2607 rs was debit in total from my account narration ACH auto-debit return charges ...why are you debit this charge my EMI bounce but RBI guidance 3-month relief covid 19 and my situation very low till time and does not pay ACH debit return charges without any action pls I request to refund this amount

Nikhal bans

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2021

Verified Support

Dear Customer,

Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by July 12, 2021. Request your co-operation and patience in the interim.

-Zubin
HDFC Bank Customer Assistance.

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Address: MUMBAI

I have made all the payments of the Two Wheeler Loan then why does my CIBIL Report says Account Status : Written-Off

As I have paid all the dues and additional charges I want your team to close my account with you guys. HDFC has also sent me a NOC Letter.

Loan Account Number 40174133
Ac : [protected]

This is not at par with the reputation of the bank.

Very unprofessional behavior.

Warm regards,
Shweta Dhuri

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share with us the Cibil Report or the control number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Shweta
HDFC Bank Customer Assistance

Jul 08, 2021

Updated by shwetadhuri There is no option to share the CIBIL REPORT in the link, Please find the image added in the complaint.

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Address: Bund Garden Pune

No response by my hdfc account on hold and customer care not sports plz do this problem pretty plz form credit card department

Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. We request you to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

-Zubin
HDFC Bank Customer Assistance

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Hi

I have purchased an item of Rs 26999 on 26/06/2021 using my credit card.I opted for full payment. Now I checked my card statement I found that the amount is credited as aggregator emi - offus on July 2. and an amount of 100 is debited as a processing fee for the same. I haven't opted for any loans, they automatically converted to EMI.

Please solve this as soon as possible and credit back the processing fee.

Why HDFC Bank is doing this type of hidden cheating with me?

I need my answer as soon as possible.

Aug 27, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

HDFC Bank Customer Care's response Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Rimpa
HDFC Bank Customer Assistance

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I initiated a transfer of Rs.992 on 04th July 2021 to buy some medicine for my kid. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. Below is the message

Update: your money transfer of INR 942.00 on 04-07-21 timed out due to technical reasons. (Imps ref no. xxxxxxxxxxxx). If this transaction is not done by you, call XXXX XXXX XXXX.

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I am complaining about hdfc credit card refund not reflected yet when merchant of flipkart did not receive the money twice total 4000rs

Hdfc cc ending 4074
Email [protected]@gmail.com

Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 4, 2021

Verified Support

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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The hdfc bank has put a hold on my funds of rupees 800 as mi revenue hold through gefu, ac number is
Account number: 5010*4507,
Ifsc: hdfc0000805
Branch: yousufguda
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

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The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
Account number: 5010*4507
Ifsc: hdfc0000805
Branch: yousufguda
The customer service is not able to give any info on this.
First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful

Jul 3, 2021

Complaint marked as Resolved

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Website: v1.hdfcbank.com/htdocs/common/PayZapp/index.html

So I basically received a refund from Myntra and payzapp is not at all bothered about it. It should be there in my wallet. But I cannot find my money there neither it's transferred to my Bank account. Even after mailing them 10 times, they are just sending an automated message with similar reply which has no reply to my query. Payzapp is a fraud app as I can find many more such complaints about them.

Apr 26, 2022

Complaint marked as Resolved

Refund has already been received

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Address: Ganesha S K maruthinagar Iggaluru chandapura posy anekal ta

[protected] this hdfc credit card i am canceled this is not using the card so the card will close this

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Hi HDFC customer care,
Hdfc account was initially created by my initial company under salary account then after relived from that company account was converted to savings. I couldn’t notice that now im joining in another company so im giving existing hdfc account and it is showing 8733.80 Rs in negative. After salary credited in my account and the negative was deducted. Rs.8733.80 is huge amount and i cant let it go easily in this corona time. Please revert it back to me. Now hdfc account is converted to salary account and i will maintain sufficient amount so please refund that amount by releasing that hold.

Hdfc bank
R.A puram
Chennai

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

HDFC Bank Customer Care's response Dear Customer,

We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 09, 2021. We request your patience in the interim.

-Anay
HDFC Bank Customer Assistance

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I did the gas cylinder booking through airtel app & done the payment through my hdfc credit card of rs 818/- The amount got deducted but booking doesn't show on the app neither failed nor success... Don't know where the money got stucked. Plz check the matter & resolve my issue...

Aug 7, 2021

Complaint marked as Resolved

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Jul 05, 2021

HDFC Bank Customer Care's response Dear Customer,

As per our records, the transaction of Rs.818.50 incurred at M/s. AIRTEL MUMBAI IN on 30/06/2021 has been reversed and credited to your card account on 04/07/2021. This credit will reflect in your next monthly statement.

-Shweta
HDFC Bank Customer Assistance

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I have cancelled my order in flipkart and after some time I got a message saying that refund completed.But I didn't receive my amount in my account.I contacted flipkart support.They told the refund process completed from their end.I paid money through HDFC Payzapp. I am little worried about money since it is already two days still no updates from bank.

HDFC Bank customer support has been notified about the posted complaint.

Jul 06, 2021

Updated by jaysreesree What is the status of my complaint?

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J

jaysreesree

Jul 5, 2021

What's the update of my issue?

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Hi,
My old food card is not a smart card. SO I applied for a new one and is active now.
But the money from old card is not transferred to new card. I am not sure whom to contact for food card related issues. Kindly do the needful

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I ordered product from flipkart using hdfc credit card on may 15th and product got cancelled due to lockdown, i got the amount refunded
But on july 5th 2909INR got deducted from my account toward cc payment
I acomplained about it earlier, but no response
Now, this month also i got a bill of 2909INR
Please help me to resolve this issue as soon as possible

Aug 5, 2021

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 2, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Made an online purchase (via Amazon) but had to cancel later. Amazon has initiated and completed refunds from their end and even received text message from HDFC saying that 'refund has been carried out and money has been credited back to account linked to debit card'. However on balance inquiry and on checking statement and balance online, the refund/credit transaction is not displayed. Why is the refund not showing up or being reflected in my bank statement despite confirmation message from the bank itself? I'm really worried.

transaction ref no: T[protected]

Jul 3, 2021

Complaint marked as Resolved

No response from the customer support but the issue got resolved by itself, took about 36 hours for the refund to reflect in the bank statement and balance.

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Address: India

Website: www.hdfcbank.com

Hello HDFC Bank

It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from HDFC Bank for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

Please note this number for your action : +91- [protected]

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

Jul 04, 2021

Updated by Prashant H Kulkarni Hi Anay,

I am not interested to click on https://bit.ly/2Lzhyn3.

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Address: Jaipur

Hi, I had the saving account in HDFC jaipur branch and around 2 or 2 and 1/2 year back I informed bank to close my account. I don't know about the account, but still I am getting the monthly statements for that account. So can you please close my account as there is no activity in that since last 2 years. I can't visit branch as I am not in India, that's why when I was in india last time that time I informed the bank. Please close my account it will be a great help.

Thanks, Chetna

Aug 5, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Jul 2, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
along with the account details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Complaints & Reviews

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HDFC Bank reviews & complaints page 272

Complaint about bill payment to WBSEDCL

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Inst-alert chg inc gst oct-dec2020

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Refund for ACH CHARGES ( jan - june ) Rs. 2607.48

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Two Wheeler Loan Status : Written-Off

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Credit card department on hold my account

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HDFC Bank unauthorized credit card charges as an aggregator emi - offus

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HDFC Bank IMPS Transaction Time Due to Technical reason

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I am complaining about hdfc credit card refund not reflected yet when merchant of flipkart did not receive the money

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Amount on hold

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Amount on hold

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Not reflecting my refunded amount

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Credit card cancel

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Mirevenue hold through GEFU

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Amount deducted for failed transaction

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Refund not credited

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Food Card

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Credit card

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Refund for online purchase not reflected in statement

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Voice call for Loan

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Closing my HDFC Bank saving account

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