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HDFC Bank Complaints & Reviews

2.9
Updated: Jul 8, 2026
Complaints 32958
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18422
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HDFC Bank reviews & complaints page 272

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S
shwetadhuri
Jul 5, 2021
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Address: MUMBAI

I have made all the payments of the Two Wheeler Loan then why does my CIBIL Report says Account Status : Written-Off

As I have paid all the dues and additional charges I want your team to close my account with you guys. HDFC has also sent me a NOC Letter.

Loan Account Number 40174133
Ac : [protected]

This is not at par with the reputation of the bank.

Very unprofessional behavior.

Warm regards,
Shweta Dhuri
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share with us the Cibil Report or the control number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Shweta
HDFC Bank Customer Assistance
Jul 08, 2021
Updated by shwetadhuri
There is no option to share the CIBIL REPORT in the link, Please find the image added in the complaint.

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    G
    Gorakh sudrik
    Jul 5, 2021
    Resolved
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    Resolved

    Address: Bund Garden Pune

    No response by my hdfc account on hold and customer care not sports plz do this problem pretty plz form credit card department
    Aug 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 06, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. We request you to write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com, we shall assist you.

    -Zubin
    HDFC Bank Customer Assistance
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      A
      AlthafSS
      Jul 4, 2021
      Resolved
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      Resolved

      Hi

      I have purchased an item of Rs 26999 on 26/06/2021 using my credit card.I opted for full payment. Now I checked my card statement I found that the amount is credited as aggregator emi - offus on July 2. and an amount of 100 is debited as a processing fee for the same. I haven't opted for any loans, they automatically converted to EMI.

      Please solve this as soon as possible and credit back the processing fee.

      Why HDFC Bank is doing this type of hidden cheating with me?

      I need my answer as soon as possible.
      Aug 27, 2021
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 06, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

      -Rimpa
      HDFC Bank Customer Assistance
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        M
        Manoj Maya Kumar
        Jul 4, 2021
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        I initiated a transfer of Rs.992 on 04th July 2021 to buy some medicine for my kid. The amount was debited from my account and the beneficiary bank still does not recognize the transaction. Below is the message

        Update: your money transfer of INR 942.00 on 04-07-21 timed out due to technical reasons. (Imps ref no. xxxxxxxxxxxx). If this transaction is not done by you, call XXXX XXXX XXXX.
        HDFC Bank customer support has been notified about the posted complaint.
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          shaik roshni
          Jul 4, 2021
          Resolved
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          I am complaining about hdfc credit card refund not reflected yet when merchant of flipkart did not receive the money twice total 4000rs

          Hdfc cc ending 4074
          Email [protected]@gmail.com
          Aug 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Dear Customer,

          At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the last four digits of the credit card no., transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

          -Anay
          HDFC Bank Customer Assistance
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            P
            Priyanka0723
            Jul 3, 2021
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            The hdfc bank has put a hold on my funds of rupees 800 as mi revenue hold through gefu, ac number is
            Account number: 5010*4507,
            Ifsc: hdfc0000805
            Branch: yousufguda
            The customer service is not able to give any info on this.
            First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
            HDFC Bank customer support has been notified about the posted complaint.
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              Priyanka0723
              Jul 3, 2021
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              The hdfc bank has put a hold on my funds of rupees 707.70 as mi revenue hold through gefu, ac number is
              Account number: 5010*4507
              Ifsc: hdfc0000805
              Branch: yousufguda
              The customer service is not able to give any info on this.
              First of all it's hard to reach customer service because it takes a alot of time and the ivr options are very difficult and tricky to navigate, after all the effort the customer service is not helpful
              Jul 3, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
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                J
                jasaswini
                Jul 3, 2021
                Resolved
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                Resolved

                Website: v1.hdfcbank.com/htdocs/common/PayZapp/index.html

                So I basically received a refund from Myntra and payzapp is not at all bothered about it. It should be there in my wallet. But I cannot find my money there neither it's transferred to my Bank account. Even after mailing them 10 times, they are just sending an automated message with similar reply which has no reply to my query. Payzapp is a fraud app as I can find many more such complaints about them.
                Apr 26, 2022
                Complaint marked as Resolved 
                Refund has already been received
                HDFC Bank customer support has been notified about the posted complaint.
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                  G
                  Ganesha S K
                  from Bengaluru, Karnataka
                  Jul 3, 2021
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                  Address: Ganesha S K maruthinagar Iggaluru chandapura posy anekal ta

                  [protected] this hdfc credit card i am canceled this is not using the card so the card will close this
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Naveenkumar G K
                    Jul 3, 2021
                    Resolved
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                    Resolved

                    Hi HDFC customer care,
                    Hdfc account was initially created by my initial company under salary account then after relived from that company account was converted to savings. I couldn’t notice that now im joining in another company so im giving existing hdfc account and it is showing 8733.80 Rs in negative. After salary credited in my account and the negative was deducted. Rs.8733.80 is huge amount and i cant let it go easily in this corona time. Please revert it back to me. Now hdfc account is converted to salary account and i will maintain sufficient amount so please refund that amount by releasing that hold.

                    Hdfc bank
                    R.A puram
                    Chennai
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 05, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We have shared your comments with the concerned team and our branch official will get in touch with you at the earliest by July 09, 2021. We request your patience in the interim.

                    -Anay
                    HDFC Bank Customer Assistance
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                      Pulkit Bansal 007
                      Jul 3, 2021
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                      Resolved

                      I did the gas cylinder booking through airtel app & done the payment through my hdfc credit card of rs 818/- The amount got deducted but booking doesn't show on the app neither failed nor success... Don't know where the money got stucked. Plz check the matter & resolve my issue...
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 05, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      As per our records, the transaction of Rs.818.50 incurred at M/s. AIRTEL MUMBAI IN on 30/06/2021 has been reversed and credited to your card account on 04/07/2021. This credit will reflect in your next monthly statement.

                      -Shweta
                      HDFC Bank Customer Assistance
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                        jaysreesree
                        Jul 2, 2021
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                        I have cancelled my order in flipkart and after some time I got a message saying that refund completed.But I didn't receive my amount in my account.I contacted flipkart support.They told the refund process completed from their end.I paid money through HDFC Payzapp. I am little worried about money since it is already two days still no updates from bank.
                        HDFC Bank customer support has been notified about the posted complaint.
                        Jul 06, 2021
                        Updated by jaysreesree
                        What is the status of my complaint?
                        What's the update of my issue?
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                          S
                          Siveka
                          Jul 2, 2021
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                          Hi,
                          My old food card is not a smart card. SO I applied for a new one and is active now.
                          But the money from old card is not transferred to new card. I am not sure whom to contact for food card related issues. Kindly do the needful
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sandeep97
                            Jul 2, 2021
                            Resolved
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                            Resolved

                            I ordered product from flipkart using hdfc credit card on may 15th and product got cancelled due to lockdown, i got the amount refunded
                            But on july 5th 2909INR got deducted from my account toward cc payment
                            I acomplained about it earlier, but no response
                            Now, this month also i got a bill of 2909INR
                            Please help me to resolve this issue as soon as possible
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                            along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              N
                              Navdeep Grewal
                              Jul 2, 2021
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                              Resolved

                              Made an online purchase (via Amazon) but had to cancel later. Amazon has initiated and completed refunds from their end and even received text message from HDFC saying that 'refund has been carried out and money has been credited back to account linked to debit card'. However on balance inquiry and on checking statement and balance online, the refund/credit transaction is not displayed. Why is the refund not showing up or being reflected in my bank statement despite confirmation message from the bank itself? I'm really worried.

                              transaction ref no: T[protected]
                              Jul 3, 2021
                              Complaint marked as Resolved 
                              No response from the customer support but the issue got resolved by itself, took about 36 hours for the refund to reflect in the bank statement and balance.
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Prashant H Kulkarni
                                Jul 2, 2021
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                                Address: India
                                Website: www.hdfcbank.com

                                Hello HDFC Bank

                                It is ridiculous that daily 2 to 3 times, I am receiving this voice calls at all possible odd hours from HDFC Bank for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

                                Please note this number for your action : +91- [protected]
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 02, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the caller details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
                                Jul 04, 2021
                                Updated by Prashant H Kulkarni
                                Hi Anay,

                                I am not interested to click on https://bit.ly/2Lzhyn3.
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                                  C
                                  chetna1980
                                  Jul 2, 2021
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                                  Resolved

                                  Address: Jaipur

                                  Hi, I had the saving account in HDFC jaipur branch and around 2 or 2 and 1/2 year back I informed bank to close my account. I don't know about the account, but still I am getting the monthly statements for that account. So can you please close my account as there is no activity in that since last 2 years. I can't visit branch as I am not in India, that's why when I was in india last time that time I informed the bank. Please close my account it will be a great help.

                                  Thanks, Chetna
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected]
                                  along with the account details for us to help you with the solution.

                                  -Anay
                                  HDFC Bank Customer Assistance
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                                    R
                                    Ramya_reddy94
                                    Jul 2, 2021
                                    Aug 12, 2023
                                    This thread was updated on Aug 12, 2023
                                    Resolved
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                                    Resolved

                                    The account was opened online. When the welcome kit was sent, I was not there at location to receive the kit. Then i got a call from the bank person saying welcome kit is returned after 2 delivery attempts and could not able to reach you on phone and your account will be blocked. But actually, it was once the delivery was attempted and no one called me. If i am able to receive the calls from any other number, Why cant i receive their call. And the next moment i got a message the account is blocked. After asking them how it will be activated again, I have been told, " A third party person will sent to the location and complete the KYC then the account will be activated."
                                    As they said, the third party person complete the KYC and i got the CKYC number as well. As the customer service said it will take 5-7 working days to activate it again, Its been 2 weeks that the account is still blocked.
                                    After multiple attempts to customer care number,
                                    One person says, KYC is not completed, visit the nearest branch
                                    Other person says, KYC is completed wait for few more days
                                    Other person says, contact main branch, we don't have any information,
                                    After visiting the nearest branch, they say KYC is completed, the account branch should have activated the account
                                    What kind of service is this?
                                    At least they should give the proper way to get it activated.
                                    Aug 18, 2021
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 03, 2021
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We have shared your comment with the concerned team and our officials will get in touch with you at the earliest on or before 07/07/2021. We request your patience in the interim.

                                    -Zubin
                                    HDFC Bank Customer Assistance
                                    Same thing happened to me. Plz help me to activate it.
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                                      N
                                      nagabhus
                                      Jul 2, 2021
                                      Resolved
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                                      Resolved

                                      Address: HDFC

                                      Dear Sir, I have applied for personal loan on 22 Jun 21 through Paisa bazar..
                                      Initially I was not in interest to take loan from HDFC..but HDFC representative forced me to take Loan..and promised that..My loan takeover DD will be reached to me wd in one day.
                                      How ever even after 8 days..I was not received my DD.
                                      Now My loan in another bank is charging interest due to non submission of DD.
                                      Now my question is..who will bear all the charges..incurred by Bank..due to delay in recwiving DD.
                                      its a mistake..of HDFC..for non confirmation of rules..and making customers suffer.
                                      I required the charges..for delay in DD
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 02, 2021
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the loan account number. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                      -Manoj
                                      HDFC Bank Customer Assistance.
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                                        my channel my videos
                                        Jul 2, 2021
                                        Resolved
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                                        Resolved

                                        Address: Kayastha tola ward number 29, saharsa bihar. Pin no 852201

                                        Dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your emi So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
                                        My credits card number is[protected]
                                        My mobile number is [protected]
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jul 02, 2021
                                        Updated by my channel my videos
                                        dear sir i request you that i am suffering from covid now and i am fighting this disease for a long time the work which i had is also stopped due to illness i don't have money to give you that i give your amy So I request you to give me a few days' time and do some settlement and take rupees and cast me to give no duge, that is, I am asking this money on loan from someone, I am in the condition of my death, that's why before I die I can't hurt my family
                                        My credits card number is[protected]
                                        My mobile number is [protected]
                                        Verified Support
                                        Jul 03, 2021
                                        HDFC Bank Customer Care's response
                                        Dear Customer,

                                        We have reviewed your comments expressed and confirm having responded to your e-mail id on July 1, 2021. The reference number for this interaction is[protected].

                                        -Shweta
                                        HDFC Bank Customer Assistance
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