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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 274

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S
srujana05
Mar 8, 2021
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My company opened a salary account with HDFC in 2011, but for some reasons I moved to ICICI and had very less transactions with HDFC there after. Also I was asked to take a MF SIP in one of the branches through CAMS and they linked this account for direct deduction of 1000 RS against each SIP every month. I wanted to close that before COVID but neither HDFC nor CAMS helped in closing that SIP

till covid situation I was able to maintain some balance hence my account was in debit balance. there are two complaints here

1) Since I could not close my SIP and no balance in account I have been charged 600 per month as ACH return charges
2) Also they charged me for not maintaining sufficient funds
3) no intimation of converting salary account to Savings account
4) also they sent message only from last 3 months.
5) they expect us to visit home branch only for account closure and in total they moved my account into credit of 13000 rs
6) How can they expect people to visit Nacharam branch and I stay at Miyapur. no transportation and its my safety concern as well.
7) now when I went to home branch for account closure they are asking me to pay the amount and then get it closed.
8) why are the customers being charged in this covid situation and that too without intimations.
9) we get multiple calls asking if we need loans, why don't they call for these things and get them sorted?
HDFC Bank customer support has been notified about the posted complaint.
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    B
    from Kolkata, West Bengal
    Mar 8, 2021
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    For my term policy number 22460989 hdfc has not sent the policy documents even after 1 year for taking the policy. I want my policy documents as soon as possible at my registered permanent address.
    HDFC Bank customer support has been notified about the posted complaint.
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      H
      Himanshu G Dave
      Mar 8, 2021
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      Respected Sir,

      Sir, as per my Current Month outstanding amount statement show "39460" Rs. Unknown & Unauthorized Transaction in My HDFC Credit card on Date of 05/March/2021. I search and Check all My Transaction related SMS on my Registered Mobile Number, but as per the Current Month outstanding amount statement showing "39460" Rs. to "TATA CHEM CONSUMER CO-OP SAMBHAL", But in reality, I didn't pay the amount, but the same date I paid 390 INR. by the Card vie WIFI mode for fill Petrol in My Activa 125 model Scooter, I Kept the payment slip from the Petrol pump Vendor,
      I call to HDFC Care center but they told me, We Block my Current Credit card and raised my concern about the Transection, they already sent me New credit card Request but told me to contact the Cyber cell and get FIR against the Transection.
      Sir, they Confusing me for Solve my this issue.

      please Solve the issue...
      HDFC Bank customer support has been notified about the posted complaint.
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        S
        selvapitchu
        from Bengaluru, Karnataka
        Mar 8, 2021
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        Address: HDFC-Vadapalani

        SI FAIL DUE TO INSUFF BAL 260221-MIR[protected],

        236 Rupess got debited without my knowledge from bank savings account, Since i have already requested for a surrender of My HDFC Pro-growth life plus policy 18246665 from HDFC Life on March 1st itself Service request no 1-[protected]
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          Deepakgnjha
          Mar 8, 2021
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          I have joined hdfc bank in 2019 and in 2021 i left or i say they are forcing employee indirectly to quit thier job inspite of doing their responsibility. however as per company policy the fnf is suppose to settle within 45 days but 2 months have gone and they still hold last month salary and earning interest on them . inspite of doing higher escalation, the seniors are just enjoying their wfh and doing nothing about it. only the branch personnel is immuned with covid free concerns and the back end teams and their hrs are having covid 19 concern. i have registered my case under ministry of labor act for non fulfillment of my fnf on time .
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            chandrac1983
            Mar 8, 2021
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            Hi
            I am not receiving OTP to my registered mobile no for all type of fund transfers. Pls help!
            HDFC Bank customer support has been notified about the posted complaint.
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              R
              Rahul dhyani
              from Noida, Uttar Pradesh
              Mar 8, 2021
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              Hi team,
              Hdfc not close my policy PMSBI as per multiple reminders.
              Do needful.
              Thanks
              HDFC Bank customer support has been notified about the posted complaint.
              Apr 03, 2021
              Updated by Rahul dhyani
              No result received yet
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                R
                Rahul dhyani
                from Noida, Uttar Pradesh
                Mar 8, 2021
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                Hi team,
                In my hdfc account policy auto payment has not been cancelled yet from hdfc bank side.
                Do needful .
                Thanks
                HDFC Bank customer support has been notified about the posted complaint.
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                  R
                  Rahul dhyani
                  from Noida, Uttar Pradesh
                  Mar 8, 2021
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                  Not refund my money
                  HDFC Bank customer support has been notified about the posted complaint.
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                    J
                    Joshua Benjamin
                    from Mumbai, Maharashtra
                    Mar 7, 2021
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                    Address: Mumbai

                    Hi,

                    This is the umpteenth time the HDFC bank fraud team has blocked my UPI ID for doing regular transactions like paying grocery stores etc.
                    I was not able to use UPI for 2 months and they have blockd it again.
                    I called their Customer Care this morning 5 times and all 5 times they kept me on hold and disconnected the call.
                    I have written to [protected]@hdfcbank.com but they closed the complaint without resolving the issue.
                    What can I do here. Can anyone help?
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Saurav4321
                      from Noida, Uttar Pradesh
                      Mar 7, 2021
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                      Hi im able to recieve otp on phone but not on yahoo mail
                      HDFC Bank customer support has been notified about the posted complaint.
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                        S
                        sinha.ankit
                        from Delhi, Delhi
                        Mar 7, 2021
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                        Resolved

                        HDFC Bank — Rs. 999 deducted from my bank account without any OTP or PIN
                        S
                        sinha.ankit
                        Mar 7, 2021Mar 7, 2021
                        Mark as Resolved

                        Today 07/03/2021 at 12:07 pm 999 rs. Debited from my debit card. Transaction message is as follows -:

                        ALERT:Rs.999.00 spent via Debit Card xx2623 at AMAZON on Mar 7 2021 12:07PM without PIN/OTP.Not you?Call [protected].

                        How this is possible ? How any one can use my card information and make payment without any OTP/PIN. How we believe that the security you provide to your customers ? I want my money back. This is my hard earned money.
                        Mar 13, 2021
                        Complaint marked as Resolved 
                        HDFC Bank not even respond to my problem neither through email nor SMS. It was my biggest mistake that I opened a bank account with this Unsafe HDFC Bank.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          vish2602
                          Mar 7, 2021
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                          Name- Vishal Vandane
                          HDFC AC- [protected]

                          HI Team,

                          I am writing to inform you that 885 Rs. has been deducted from my account under some depository charges, which is not acceptable.

                          I am using this account only for Loan repayment purpose, Loan disbursement team already made me fool by creating this account, now I have to pay every month 600 Rs. for not maintaining minimum balance, and now this Depository charges, I don't know what charges is this, and I don't want know, this request to you please refund my amount asap.

                          Thank you
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            sinha.ankit
                            from Delhi, Delhi
                            Mar 7, 2021
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                            Address: Qr. No. - C/09, New forest Colony Doranda Ranchi Jharkhand

                            Today 07/03/2021 at 12:07 pm 999 rs. Debited from my debit card. Transaction message is as follows -:

                            ALERT:Rs.999.00 spent via Debit Card xx2623 at AMAZON on Mar 7 2021 12:07PM without PIN/OTP.Not you?Call [protected].

                            How this is possible ? How any one can use my card information and make payment without any OTP/PIN. How we believe that the security you provide to your customers ? I want my money back. This is my hard earned money.
                            HDFC Bank customer support has been notified about the posted complaint.
                            Mar 07, 2021
                            Updated by sinha.ankit
                            My issue have not been resolved. Please refund my money back.
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                              M
                              Mandar Upganlawar
                              from Sri Ganganagar, Rajasthan
                              Mar 7, 2021
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                              Did a transaction of 84900 but got failed money is not refunded back to me transaction was done on 6th Feb 2021
                              HDFC Bank customer support has been notified about the posted complaint.
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                                L
                                LatestUpdatedT
                                from Kolkata, West Bengal
                                Mar 6, 2021
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                                Address: Saltlake sector 1 HDFC bank

                                Hdfc agents called me and told me there's a new credit card I can upgrade from my old standard hdfc credit card to Regalia card and there will be no monthly no yearly cost and also no renewal charge but when I received that card I see in the terms n conditon it's clearly written 2500 charge annually/renewal, I want to cancel the application and use the old standard credit card I have, but no one is helping from the customer care department .
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  G
                                  Govind_Bhatu
                                  Mar 6, 2021
                                  Resolved
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                                  Resolved

                                  I am trying to reset my net banking password. It gives me option to recover it by sending OTP to registered mobile and email each.

                                  So when I try it I got 3 digit OTP on my mobile but not receving on email !

                                  I have tried multiple time in few days but never got any OTP on email.

                                  Thanks in advance.
                                  Mar 7, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    H
                                    from Khadki, Maharashtra
                                    Mar 6, 2021
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                                    Address: Pune 411033

                                    Good Evening Sirs,

                                    I received above regalia card in 2016 August. The first bill I received was wrong and I had raise my
                                    concerns for the same. ( Mail written is attached here with).
                                    Later I had also discussions with your support team and also sent CDF form to them. Till date nothing
                                    has sorted out. I kept receiving bills from your side with various late fee and interest charges which
                                    I lastly rejected and gave up my card.

                                    I had been user of HDFC card since last several years with 20000+ points accumulation. It has been
                                    never been problem about my payments. Not only this, I have been using several credit cards since 2004
                                    and there has been not a single defaults from my side.

                                    I am here with attaching my CDF form for second time along with my mail raising concerns( please see
                                    mail trail)

                                    Request your prompt action to clear and close this faulty transaction.

                                    Regards,
                                    Hrushikesh

                                    On Thu, 13 Oct 2016 18:15:59 +0530 "Hrushi" wrote
                                    Good Evening Sirs,



                                    I recently got above numbered Regalia Card and yet to receive Pin for the same.



                                    I observed that my card has been swiped for Auto payment of mobile bill for mobile number [protected].

                                    This number is of Mr. Kishor Balwe and not mine. So I am rejecting this payment.



                                    I have registered auto pay for my insurance policy under your utility payment service and not any
                                    mobile

                                    bill payment.



                                    Request you to look into this for resolution.



                                    Regards,

                                    Hrushikesh
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      T
                                      Tyn#
                                      from Konnagar, West Bengal
                                      Mar 6, 2021
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                                      I have bought my iphone SE 2 with hdfc bank paper finance on 13/10/2020 in Reliance Trends, Rangoli mall, West Bengal. As mentioned by hdfc bank (To receive cashback of 3000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days. I have asked in shop they said to check with bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Reliance Digital
                                      Loan Id-8889149
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                                        ANIKET BHUSAL
                                        from Baghdogra, West Bengal
                                        Mar 6, 2021
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                                        I have not recieved my cashback on purchase of macbook air.it has been more then 120 days. who is responsible for this?
                                        HDFC Bank customer support has been notified about the posted complaint.
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