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HDFC Bank Complaints & Reviews

2.9
Updated: Aug 21, 2026
Complaints 32962
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18423
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HDFC Bank reviews & complaints page 276

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K
KshitijaJ
Jun 18, 2021
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I want my renewed credit card to be delivered at my residence address instead of my office address.
HDFC Bank customer support has been notified about the posted complaint.
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    Dhinesh1205
    Jun 18, 2021
    Resolved
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    Resolved

    Address: 148/55 1C SANNIYASI GUNDU, EXTENSION ROAD KITCHIPALAYAM, Salem

    Hello,

    I just opened the salary account in HDFC and salary should be credit in month end only but my account shows the Rs.-885 has on hold. i don't understand how salary account could charge for insufficient balance. Could be please help on this.

    Account Number : [protected]
    IFSC Code: HDFC0001281
    Aug 13, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2021
    HDFC Bank Customer Care's response
    Hi,

    Apologies for the inconvenience. Kindly write to grievance.[protected]@hdfcbank.com to share details of your issue, your Account No. & registered contact details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

    -Anay
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      rigum chalana
      Jun 18, 2021
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      Hlo sir/mam
      My name is rigum chalana. I m ex employee of hdfc bank my employee code is 246005 & last day of resign is[protected].after resign i didn't receive my last month salary & reliving letter.i connect with my RM regarding my salary he didn't solve my problem and make excuses with me he is not giving me satisfaction answer. My RM name is bachitter singh & his employe code is B2985 from malout branch.pin code is 152107.i hope your team will solve my problem as soon as possible.for further detail connect me with this no.[protected].
      Thanking you
      HDFC Bank customer support has been notified about the posted complaint.
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        Nabuaaa
        Jun 18, 2021
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        Since these are covid times, tough times, I was unable to pay my emi on time, so i was charged with ACH charges of 590 rs on 9th june. But the next day on 10th of june i was yet again charged with 590rs with the same explaination. That's not enough on 14th june i was agin charged with a sum of 450rs.
        I just cannot get what the hell is happening. I've been one of your happy customers but this is frustrating. I certainly need my money back at the earliest. Do help me out these are tough days pls look into it at tbe earliest.
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 21, 2021
        HDFC Bank Customer Care's response
        Hi,

        We sincerely regret the inconvenience caused. Your query has been shared with the concerned team for further action. Our bank official will respond to your query on or before June 24, 2021.

        -Nadia
        Jun 22, 2021
        Updated by Nabuaaa
        Thanks for contacting me and explaining the matter of fact, it was a good response thanks
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          S
          Suman1305
          Jun 18, 2021
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          Address: Palampur Himachal pradesh

          Please note my policy no.18021995
          Is in terminated status since Nov 20 I had raised request for refund in the month of May 21 they assured me that I shall get the amount on 17th June.
          But they are just lying I still not got amount in my account.
          What is use of these policies if we don’t get our hard earned money.
          Very poor service.
          HDFC Bank customer support has been notified about the posted complaint.
          Attached the email screen shot for refrence.
          Very bad service.
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            P
            Prashant MG
            Jun 17, 2021
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            Address: Banglore Malleswaram

            My customer Id is[protected]. It has been blocked without notifying me by any sort of communication. All the free cash I had is stuck in this account now. I am unable to make any transactions. This is unacceptable. I will dissolve the account as soon as I can.
            HDFC Bank customer support has been notified about the posted complaint.
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              A
              Albin Thambi
              Jun 17, 2021
              Resolved
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              Resolved

              I have loss a money around 150$ from hdfc bank debit card without my concern, There is no security regarding hdfc debit card.And after blocking my card also the HDFC Bank is taking some conventional charge amount for the money I have loss, which is a double burden at this stage of pandemic.So please don't get cheated with HDFC card.
              Aug 6, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the transaction details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                J
                Jakhar Gamer
                Jun 17, 2021
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                Address: Gorchhi No.69, Gawar road

                I haven't received my otp of debit card to start the debit card
                HDFC Bank customer support has been notified about the posted complaint.
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                  N
                  Nabuaaa
                  Jun 17, 2021
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                  As it covid times, I was unable to pay my emi and was charged with Rs 590 on 9th june and again on 10th june with the same amoumt of 590Rs .
                  And even after that on 14th june Rs 450 deducted as my bounce charges. Just cannot get what is happening fearing even to keep money in my account .
                  Need a solution to this as quick as possible.
                  HDFC Bank customer support has been notified about the posted complaint.
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                    Xrett Createf
                    Jun 17, 2021
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                    Worst experience, I have opened my account on 28may and welcome letter didn't even reached my letter box as I use to check daily, but never received.i have visited bank on Wednesday filled there form gave them my ID proof and address till now it's not been solved., Welcome Letter for A/c XXXXXXXXXX2662 has returned undelivered. Due to this, account has been blocked. Please visit your Branch to help us assist you
                    HDFC Bank customer support has been notified about the posted complaint.
                    Jun 17, 2021
                    Updated by Xrett Createf
                    My account not has been unblocked, why it is marked as solved?
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                      S
                      SanketN
                      Jun 17, 2021
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                      Address: No 3, Vastushree, College Link Road Thatte nagar Nashik - 422005, FSC - HDFC0000064

                      I was opened account on 10th May and the HDFC Representative told me that you will receive welcome kit with 10 to 15 days.
                      But till last 1 and half month completed but didn't received single letter from bank.
                      and I need to start my ELSS funds as soon as possible but without checkbook and netbanking the agent cannot start my ELSS funds.

                      And second thing many times HDFC Representative told me for your KYC not compled but I did KYC direct in the BANK and they have confirmed already many times.

                      Also I have disposited some amount in account and I noticed that HDFC bank facility is very poor to support customer who opened account online.

                      I did phonecall in bank many times but every time they was put my call on hold.

                      So Where Should I have to go for welcome kit?
                      As a requested to you please let me know when i received my welcome kit in my home address.

                      Regards
                      Sanket Nagpure
                      HDFC Bank customer support has been notified about the posted complaint.
                      Jun 28, 2021
                      Updated by SanketN
                      is there any updates? hdfc
                      Jul 05, 2021
                      Updated by SanketN
                      Hdfc,

                      My Complaint is not resolved uptil now,

                      So, I am closing my account from your bank and return back my 5000 deposited.
                      Aug 09, 2021
                      Updated by SanketN
                      My issue is not resolved yet since 4 months
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                        S
                        SovilK
                        Jun 17, 2021
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                        Hi

                        I am not able to trace this deduction detail. AS per my knowledge there is no SI on my account on the date 14th June.

                        Plus how can you deduct an amount without any warning or intimation?
                        HDFC Bank customer support has been notified about the posted complaint.
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                          F
                          Falgunk
                          Jun 17, 2021
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                          Address: Lotus park thane

                          I had been promised a balance transfer with extra amount which would be justified if I do balance transfer but no additional amount was given and it is a loss for me doing a balance transfer now
                          Initially they promised 30k extra which was justified but they did not disburse that amount and now m stuck and they are also not cancelling my loan before the next emi from hdfc bank hits me
                          Please solve this urgently
                          HDFC Bank customer support has been notified about the posted complaint.
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                            niteshdeubey1983
                            Jun 16, 2021
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                            Address: Char Khop,Malad West, Mumbai

                            Hi Team,

                            I had opened my HDFC Regular Saving account online and done Video KYC on 10th June 20121 but still i haven't got My Welcome Kit. i had called HDFC customer care in today's morning and they said i can collect my welcome kit from branch but branch people denied to give. Pls Help Me out. its urgent
                            HDFC Bank customer support has been notified about the posted complaint.
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                              Pavanka
                              Jun 16, 2021
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                              Hi HDFC Bank,

                              My name is Pavan Kalyan and customer I'd is[protected]

                              I can see on 20th May 1475 was deducted I want to know the reason for this.

                              Reference No : MIR[protected].

                              I went to my home branch for withdrawal of my own money and they asked for cheque. So I did the same and cheque was liquidated.

                              Please provide why this charged and how it was calculated.

                              By the way mine is salary account and preferred customer
                              HDFC Bank customer support has been notified about the posted complaint.
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                                Y
                                yazpatty
                                Jun 16, 2021
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                                1. My credit card is showing a charge: offus emi, prin nb:04,

                                14/06/2021
                                OFFUS EMI, PRIN NB:04, [protected] (Ref# 09999999980614007274417) 1, 982.46

                                14/06/2021
                                OFFUS EMI, PRIN NB:03, [protected] (Ref# 09999999980614007274433) 1, 947.71

                                14/06/2021
                                OFFUS EMI, INT NBR:05, [protected] (Ref# 09999999980614007274409) 133.90

                                14/06/2021
                                OFFUS EMI, INT NBR:04, [protected] (Ref# 09999999980614007274425) 206.69

                                14/06/2021
                                OFFUS EMI, INT NBR:03, [protected] (Ref# 09999999980614007274441) 238.91

                                14/06/2021
                                OFFUS EMI, PRIN NB:05, [protected] (Ref# 09999999980614007274391) 1, 554.14

                                I had already paid 14308.00 on 16/05/2021
                                IMPS PMT[protected]Ref# 00000000000516003801565)
                                Why do i still have to pay this.

                                This Bank is looting for no reason.

                                What is this charge? I want this to be reversed.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  H
                                  HNigar
                                  Jun 16, 2021
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                                  I availed home loan from HDFC Bank, Tirupati Branch with Loan A/c No.[protected]. I also obtained HDFC Lif Insurance Premium Funding Policy No.PP000093 ( A/C NO.[protected] on 28.02.2018. By pre-payment of the entire balance instalments of Home Loan and Insurance premium, both the accounts were closed. Later I have claimed for refund of surrender value that available in the Insurance insurance Policy No.PP000093 by addressing to Mr. Ramesh Babu (Insurance person), HDFC Ltd., Nellore. But no action was taken by them so far.
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shivani Chowdhary
                                    Jun 16, 2021
                                    Resolved
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                                    Resolved

                                    Bought an Iphone 11 in Nov’20 under the offer of cash back of 5000 on HDFC debit card. The whole loan has been paid off but the cashback is not yet processed which was supposed to be processed within 120 days of first paid EMI. Already raised a complaint once but no resolution.
                                    Jun 28, 2021
                                    Complaint marked as Resolved 
                                    Resolution provided by bank
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Kadam laxman
                                      Jun 16, 2021
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                                      Address: At.pimparkhada tq. Gangapur dist.aurangabad

                                      Dear sir my HDFC account debit return charge with 590 rs iam add photos debit return. Please give me debit return money.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Sanghamitra Mukherjee
                                        Jun 15, 2021
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                                        Hi,
                                        I have to travel to Bangalore tomorrow evening by road to drop my senior citizen parents .
                                        Summary of my calls to customer care :
                                        13/06/2021 Sunday : Tried to load my fastag wallet. Wasn't allowed. KYC to be updated . Called Fastag Customer Care . Was told it will be done in 48 hours as I am an existing bank customer.
                                        15/06/2021 Tuesday : Called in the afternoon to follow up. Was asked to wait till this evening.
                                        Received activation message. Tried loading. Couldn't . Called Fastag Customer Care . Was told it will take 7-10 working days. Asked to speak with Team Manager. Call dropped. Called back again. Nilesh ( Customer Care Agent) was very helpful. Said he is helpless on the turn around time but will pass the urgent message to the back-end .

                                        Please note that I have to travel tomorrow. I have to load my Fastag Wallet before that. I am an existing HDFC Bank customer. PLEASE do the needful and UNFREEZE my wallet right away.

                                        Please note that there is no fault of mine to facing this anxiety.

                                        Thanking you in advance
                                        Yours Sincerely
                                        Sanghamitra
                                        [protected]
                                        HDFC Bank customer support has been notified about the posted complaint.
                                        Jun 15, 2021
                                        Updated by Sanghamitra Mukherjee
                                        I was told it will be done by this evening. Have been on 3 different calls since 745pm. Last one being now for 47 minutes. Please understand the importance of my request to unfreeze my wallet immediately. It is no fault of mine that the account is frozen.
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