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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 278

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S
Ss kumari
Feb 25, 2021
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I received the on 12 feb 2021, but I was not satisfied with product quality so, I returned it on same day it was picked up on 13 feb 2021 and refund was also intiated on same day but till now I didn't recived my refund
Refund Refence number (RRN):755037210450459873050231
HDFC Bank customer support has been notified about the posted complaint.
It's more than two days since I complained but still no refund has arrived please look over the matter
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    S
    Saravanakumar Mahin
    Feb 25, 2021
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    Manual debit of Rs 240 was detected from my fastag account on 9FEB2021. It has been more than two weeks since it was reported. I am not to reach your toll free number. Please check and revert the amount Rs 240 to my fastag account.
    HBL=[protected]
    Fastag complant id - I82012192
    HDFC Bank customer support has been notified about the posted complaint.
    Any updates. Can someone from HDFC Fastag look into these issues.
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      S
      sanjay pawnarkar
      Feb 25, 2021
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      Cancellation of One Assist Membership
      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1905/- from my credit card number ending with 7376 without my concern on date:23/02/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1905/-
      HDFC Bank customer support has been notified about the posted complaint.
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        P
        Prasad Hublikar
        from Mumbai, Maharashtra
        Feb 25, 2021
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        Address: 106, B-2/D WING, MANGESHI DREAM CITY CHS, opp. St. Xavier's International School,, BHAGIRATHI NAGAR, ADHARWADI JAIL Road, Kalyan West

        HDFC Bank Bank Fastag — first time user registration says "no records"
        I am Prasad Hublikar
        25th feb 2021
        I got my Fastag chip sometimes on25th feb 2021. Till now contentiously trying to register, but it always says no records. I tried contacting the customer care number printed on the chip card. But nobody picks up the call. I have no clue what to do now. Wasted the money, I feel. Never thought a reputed bank, like HDFC, will have such a pathetic service in a particular department. Usually they are good in core banking sector. But here they definitely failed.

        My application reference no. is HFR02096467.

        HDFC team: if you are listening, please enable my chip records ASAP. As I am unable to register and unable to recharge, I have to wait in the queue in toll booths and pay and go. Please resolve the issue.
        HDFC Bank customer support has been notified about the posted complaint.
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          D
          david1991
          from Powai, Maharashtra
          Feb 25, 2021
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          Hi sir/madam,
          I would like to raise a complaint against the HDFC Bank collection department located in vellore. Due to financial constraints i skipped a month payment and due date crossed and it's been only 15 days. And i got numerous calls asking for the payments and i asked them sometime and told i will make the payment by the end of february. But i was tortured for the payments and all of the contacts were accesed from my phone and they called everyone and were asking them for the payments whom i never mentioned them as reference. And they were lying saying that i had taken numerous loans with huge amount and is evading them.

          I request you to take an action against the agency who tortured me. if not i will have to end up our relations by closing all the accounts. I have been in relation with HDFC bank for 5 years, . and this is the first time due to financial problem i skipped a month payment.
          HDFC Bank customer support has been notified about the posted complaint.
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            V
            Venugopal_ind
            from Thaiyur, Tamil Nadu
            Feb 25, 2021
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            Address: Bangalore

            My fastag wallet is blocked due to KYC update, i have sent the details 14 jan 2021, but sill not updated with multiple followup.
            registered mobile number : [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              C
              chaithra_chethan
              from Thaiyur, Tamil Nadu
              Feb 25, 2021
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              I request you to cancel the one assist insurance plan for my hdfc credit card. I don't want any kind of plans kindly cancel and refund the amount which has been debited. Also its showing due amount of 1838rs. I don't want to pay for that, please cancel this plan as soon as possible.

              contact number - [protected]
              HDFC Bank customer support has been notified about the posted complaint.
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                A
                Ajeet212y
                Feb 25, 2021
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                I was ordered 2 product on Amazon

                One was 179 rs and Second was 189rs

                After some issue in product,

                Amazon return my money back in my account on[protected]

                But Still my balance not credited in my account,

                Bank Not Giving me any Resolution about this,

                They are only saying call us after 1 hours, we are facing some technical issue,

                I am Adding my Both reference number,

                My mobile no is - [protected]
                HDFC Bank customer support has been notified about the posted complaint.
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                  1
                  123bhanu
                  Feb 24, 2021
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                  Address: sec 23 gurgaon

                  Dear Sir,

                  I have recharged my jio number [protected] from payzapp on 20 th Nov 2020 but i have not received recharge or refund.

                  I have many mail to pazapp care but not refund my amount

                  I have all the proof of recharge.

                  Regards
                  Bhanu
                  HDFC Bank customer support has been notified about the posted complaint.
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                    V
                    Vipin Sindurkar
                    Feb 24, 2021
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                    Address: Waghapur yavatmal

                    Vehicle no MH29AT630
                    Register mobile no [protected]
                    Dispute date[protected]
                    Explain the adjustment entry
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      Sandeep.sonule
                      Feb 24, 2021
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                      I do receive daily 15 to 18 calls. I had already registered and activate the DNC (Do not Call) Service. Still getting many calls per hour from July 2020. I don't want any loan or Credit card.
                      I am going to post on Twitter, Facebook, and Press, media, newspapers. Also, I am going to file a complaint in Court. I will gather all customers who are facing the same issue and file the case.
                      HDFC Bank customer support has been notified about the posted complaint.
                      Feb 24, 2021
                      Updated by Sandeep.sonule
                      Account/Customer ID: 35261837

                      I do receive daily 15 to 18 calls from HDFC Bank Ltd. I had already registered and activate the DNC (Do not Call) Service. Still getting many calls per hour from July 2020. I don't want any loan or Credit card.
                      I am going to post on Twitter, Facebook, and Press, media, newspapers. Also, I am going to file a complaint in Court. I will gather all customers who are facing the same issue and file the case.
                      Apr 15, 2022
                      Updated by Sandeep.sonule
                      Account/Customer ID: 35261837

                      I do receive daily 15 to 18 calls from HDFC Bank Ltd. I had already registered and activate the DNC (Do not Call) Service. Still getting many calls per hour from July 2020. I don't want any loan or Credit card.
                      I am going to post on Twitter, Facebook, and Press, media, newspapers. Also, I am going to file a complaint in Court. I will gather all customers who are facing the same issue and file the case.
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                        saurabhjoshintl
                        from New Delhi, Delhi
                        Feb 24, 2021
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                        Address: Ghaziabad, India

                        Today on 2th Feb my account is debited with 1899 rs by CPONEASSIS, what is this deduction for and how it got done without my confirmation.
                        HDFC Bank customer support has been notified about the posted complaint.
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                          P
                          Prasenjit Sutradhar0203
                          from Mumbai, Maharashtra
                          Feb 24, 2021
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                          Application no - HFR01603133

                          My online fasttag submission completed and payment also debited 500 from my hdfc bank account. but payment failed. So please solve as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            B
                            Bodhanapu Nithinesh
                            Feb 24, 2021
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                            Hello,

                            My fastag application reference no. is HR[protected]. Its been more than 2 weeks since i requested for a fastag from HDFC bank the delivery status still shows pending. I tried contacting them on their number [protected] but the call doesnt get connected always and when it does there is a lot of static starting from the IVR and as 2 mins after getting connected to an agent the call gets disconnected. Not sure what to do now.
                            HDFC Bank customer support has been notified about the posted complaint.
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                              J
                              Jasim K
                              Feb 24, 2021
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                              Dear sir/maam,

                              In this current bill statement, the amount of RS . 12043.73 (23/01/2020) has been charged..

                              I didn't do any trasaction like this.

                              So I would like to know, what is this and why is it added in my current bill..

                              So please help me in this and send me clarification for further to associate with credit card services..

                              Statment attached
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                Neil Waghela
                                Feb 23, 2021
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                                The bank has been charging me service fees for every time I make a transaction on Zerodha.

                                These charges were not disclosed to me and vary in amount. The minimum they charge is about 118.00 INR. These charges are applicable even when I receive dividend from a company.

                                HDFC is a fraud bank, they say no hidden fees but they never keep their promise. One of the worst banks to deal with.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  desai20
                                  Feb 23, 2021
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                                  Address: Mumbai

                                  To reset the HDFC bank password we need OTP
                                  After trying multiple attempt OTP is not received on my registered Email id
                                  HDFC Bank customer support has been notified about the posted complaint.
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                                    H
                                    Feb 23, 2021
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                                    My New NPS account is currently frozen and I am not able to contribute

                                    re-kyc has been submitted on 19-feb-2021

                                    Status: Frozen as KYC verification pending/rejected/Employer Confirmation pending

                                    Acknowledgement number :[protected]

                                    Please do the needful at the earliest.

                                    Also I am not able to locate any customer care number to raise this directly with HDFC.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Rahul14291
                                      from Noida, Uttar Pradesh
                                      Feb 23, 2021
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                                      Address: Hno104 Raghuveer ENCLAVE, PASONDA NEAR SD PUBLIC SCHOOL SAHIBABAD GHAZIABAD

                                      Hi Team,
                                      I already sent a request to hdfc by email regarding that I'm not able to pay outstanding amount because lost job and savings is over now.
                                      But still recovery agent call and using abusive language via call.
                                      I already told him to settle my card so that I can arrange settlement amount for outstanding amount but they sent agents to my residence.
                                      I have recording of that girl neha recovery agent.
                                      Phon number of that girl.[protected]
                                      Also they call to relatives.
                                      Please help.
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Feb 24, 2021
                                      Updated by Rahul14291
                                      Being a very reputable organisation, they guys are doing your job very worstly. I have used my credit card and couldnot able to pay due to financial constraints. Now when I'm trying to pay so these people of hdfc banks are harrasing me like I'm a thief. Being very genuine and constantly talking to these people, I got to know that these people have worst customer representative sitting there on payroll or as a third party. This person with the contact number : [protected] is constantly harrasing me, my family and my friends.

                                      This person names 'neha' uses vulgarity while being on call and says " tu paise nahi dega toh tera baap dega ", tere saare relatives ko call krungi "

                                      Is this the way people works at ur place ? I know I have to pay you back for what I have used. I'm ready to do that.

                                      He is been calling one of my friend 'sunil' on [protected] and harrasing him on daily basis. He is been calling my friend 'sanjay ' on "[protected]" and uses bad words like "apne ghar ka address de", "tu or vo ek ka hi lete ho gaand main", " uske office pr jakar hi uski beizzati karni padegi", sHe uses bad words which is not tolerable. I know I have to pay my bills. But why should I do if people like this will call and harras over and again.

                                      This is not the way. If people like this will call and harras over and again I promise I will file a complaint of harrasing and attempt suicide.

                                      Then this will sue HDFCguys. They guys will have to pay for it. I've been annoyed by these recovery agents so many time but they are not understanding what I've been gone through and still going through.

                                      Now who is going to pay for this mental harrasment. Tell me ?

                                      Are they guys ? Or these recovery agents ?

                                      I'm very fed up with regular calls to me and my friends and family.

                                      If in this situation if i take wrong decision and commit suicide then who will be responsible for this??
                                      who will look my family after me??
                                      seriously today i felt how people commit suicide.
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                                        Francis Sheltan
                                        Feb 23, 2021
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                                        Address: Kamban Nagartrichy Main Roadperambalur, Perambalur - Tamil Nadu; Branch code is 001872,

                                        TM FEES INTL w-d incl st.even though I submitted my password correctly they are detecting charge for wrongly sent password. Deduction amount is illogical need a clear explanation.
                                        IFSC Code HDFC0001872
                                        (used for RTGS and NEFT transactions)
                                        MICR Code [protected]
                                        Branch Code 001872
                                        HDFC Bank customer support has been notified about the posted complaint.
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