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HDFC Bank Complaints & Reviews

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Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 278

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O
Oshin1234
from Ghaziabad, Uttar Pradesh
Feb 19, 2021
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My New NPS account is currently frozen and I am not able to contribute

Account date: 17-Feb-2021
Status: Frozen as KYC verification pending
Confirmation pending

Please do the needful at the earliest.

Also I am not able to locate any customer care number to raise this directly with HDFC.
HDFC Bank customer support has been notified about the posted complaint.
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    S
    sukant kaushik
    Feb 19, 2021
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    Hi,
    I applied for a fastag through HDFC yesterday. I paid the amount and it was displayed that the application reference pdf will be sent on mail (screen shot attached) I haven't received any confirmation yet and nor i am able to check my fastag status through your tracking site.
    HDFC Bank customer support has been notified about the posted complaint.
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      J
      jainakhil81
      from Delhi, Delhi
      Feb 19, 2021
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      Dear sir, i am akhil jain i have applied for closure of my overdraft accounts. The application was submitted in 1 feb 2021 . I have applied for closure f 2 overdrafts accounts of my 2 companies. Attache d here is the receipt provided by the bank official. This has been more than 15 days and i have not received any calls or any information or any mesaages regarding this case. No one is replying to my query i have 2 times mailed all this information to sumit.[protected]@hdfcbank.com but there is no response fromt he above s well. No hdfc bank personnel is helping me on this . Please look into the matter as the interest is alreasy active on my account.. And i am unable to do any banking due to this. This is clear neglegeance from hdfc bank.

      Account name " decent embroidery
      Account number [protected]

      Account name: decent fashions
      Account number" [protected]
      Thanx

      Regards
      Akhil jain
      [protected]
      +2 photos
      HDFC Bank customer support has been notified about the posted complaint.
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        J
        JayNawag
        from Chennai, Tamil Nadu
        Feb 19, 2021
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        A funds transfer that was carried out by me on 26th Aug 2020 from my HDFC Bank A/c to a beneficiary account with Andhra Bank has not been received in the beneficiary account as claimed by Ms. Rupa the branch manager.

        I had initiated a complaint with the HDFC Phone Banking around 15th Dec 2020 and they reverted back (on SMS) saying that the fund transfer has been successful and closed the complaint without checking with me.

        Ms. Rupa the branch manager of Andhra Bank (now Union Bank) is confident that the funds have not been received by Andhra Bank or in any way stuck at their end and that there is no possibility that this credit to the beneficiary account has not been given effect due to any lapse from their end. She is also of the strong opinion that this is an issue at HDFC Bank and should be resolved by HDFC Bank. Needless to say that Ms. Rupa has no empathy towards customers!

        I am being penalized by the institution for defaulting payment (which I have not) and charges are being levied to me for no fault of mine.

        I have been on a wild goose chase and have received no empathy and conclusive help from either HDFC Bank (Tulsiani Chambers) or Andhra Bank (New Sai Baba Nagar). I would like to know if I need to write to RBI to intervene to sort out this issue or take any other legal course of action.

        I feel having a banking relationship with HDFC for close to twenty years is futile. They branch manager lacks the sheer professional courtesy of even acknowledging my email!
        HDFC Bank customer support has been notified about the posted complaint.
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          S
          sonuchbhupesh
          Feb 18, 2021
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          I have lost my Fast Tag Wallet ID and Customer ID against the 2 HDFC FAST TAGS .
          HDFC Bank customer support has been notified about the posted complaint.
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            C
            cvsharibabu
            from Gurgaon, Haryana
            Feb 18, 2021
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            Address: HDFC Fastag bank

            I have paid all the toll taxes as for the norms and they deducted 110 rupees from my HDFC Fastag account... below is the message from HDFC team

            Dear Customer,
            Your FasTag A/c has been Debited for Rs.110 for Adjustment entry on 2/4/2021 6:13:11 PM.Balance amount in the A/c is Rs. 265 - HDFC Bank Ltd.
            Warm regards,
            HDFC Bank

            regards
            Hari
            [protected]
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Priyanka@02
              from Noida, Uttar Pradesh
              Feb 18, 2021
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              Address: New delhi
              Website: netbanking.hdfcbank.com/netbanking

              Hi
              I have a salary account with HDFC and have been charged twice in the name of ach charges an amount.
              There are times in the past where i had zero balance.
              but even after paying all the bills timely they have charged 590 twice.
              First on 12th feb and second on 17th feb even without notifying.

              Kindly help me get my hard earned money back.
              Losing trust with the bank.

              17 Feb 2021 .ACH Debit return charges[protected]MIR[protected] MIR[protected] 17 Feb 2021 590.00

              12 Feb 2021 .ACH Debit return charges[protected]MIR[protected] MIR[protected] 12 Feb 2021 587.74
              HDFC Bank customer support has been notified about the posted complaint.
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                N
                Nagendra Pittu
                from Bengaluru, Karnataka
                Feb 18, 2021
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                Address: Hyderabad
                Website: netbanking.hdfcbank.com/netbanking

                I never seen this kind of ### bank in my whole life. I did KYC twice but still facing 'There is a memo present on the Debit account' issue.

                A/C No: [protected]
                +1 photos
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                  P
                  Priyaanjum
                  Feb 18, 2021
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                  Insta loan processed but amount not credited to my account trice on my credit card only processing fee reversed all the 3times but GST is charged and now I have been asked to pay Rs.540/- by this month end.i would like to know how this accounted and why should I pay when I didn't get any loan amount
                  HDFC Bank customer support has been notified about the posted complaint.
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                    D
                    Decent Embroidery
                    Feb 18, 2021
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                    Address: chandni chowk , delhi 110006

                    Dear sir, i am akhil jain i have applied for closure of my overdraft accounts. The application was submitted in 1 feb 2021 . I have applied for closure f 2 overdrafts accounts of my 2 companies. Attache d here is the receipt provided by the bank official. This has been more than 15 days and i have not received any calls or any information or any mesaages regarding this case. No one is replying to my query i have 2 times mailed all this information to sumit.[protected]@hdfcbank.com but there is no response fromt he above s well. No hdfc bank personnel is helping me on this . Please look into the matter as the interest is alreasy active on my account.. And i am unable to do any banking due to this. This is clear neglegeance from hdfc bank.

                    Account name " decent embroidery
                    Account number [protected]

                    Account name: decent fashions
                    Account number" [protected]
                    Thanx

                    Regards
                    Akhil jain
                    [protected]
                    +2 photos
                    HDFC Bank customer support has been notified about the posted complaint.
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                      A
                      Abhijeet07
                      Feb 18, 2021
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                      Cancellation of One Assist Membership
                      I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1184 on date:27/01/2021. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

                      OneAssist Relationship Number :
                      Name :- Abhijeet Bharti
                      Mobile No. :- [protected]
                      Credit Card Number Ending :- 1184
                      +1 photos
                      HDFC Bank customer support has been notified about the posted complaint.
                      Mar 01, 2021
                      Updated by Abhijeet07
                      I have not received any notification from HDFC executive regarding my complaint on refund and cancellation for one assist fees. Please let me know the status of it.
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                        K
                        Khushboo Totla
                        from Malkajgiri, Telangana
                        Feb 18, 2021
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                        Address: HDFC Bank Begumpet
                        Website: v1.hdfcbank.com/branch-atm-locator/hdfc-bank-begumpet-banks-begumpet-hyderabad-66289/Home

                        Hello,

                        I hold an account with HDFC bank and I have never availed personal loans but I get annoying and continuous calls for personal loans and when I try to reach out to my RM there is no solution provided. my home branch is Diamond point. I still receive promotional calls from all the other branches than my home branch

                        I have registered my number in DND/DNC forms that they request us to submit and I'm still receiving the call for promotions from all the branches in Hyderabad.

                        Any help here to resolve such harassment via calls will be a relief.

                        [protected] - Banjara hills
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                          A
                          Architt
                          from Hāora, West Bengal
                          Feb 18, 2021
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                          I have bought my iphone11 with hdfc bank credit card on 19/11/2020. As mentioned by hdfc bank (To receive cashback of 5000 within 120 days from the transactional month end) i haven’t received my cashback till now, it is more than 120 days.Hope this issue gets resolved and cashback will be credited as soon as possible.
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Suresh Tumu
                            from Noida, Uttar Pradesh
                            Feb 18, 2021
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                            Address: bangalore
                            Website: www.hdfcbank.com

                            My account isn't even 10days old and you've started deducting money. Didn't expect such mischief behavior.

                            My HDFC account type is Instant saving Salary Premium (Premium With Millennia Debit Card/ Premium Salary Account)

                            Just check my account and found an amount of -590 such a shock for a middle class who is working hard to support his family. This amount might not a big deal for bankers to put on minus but a big issue for a person like me so look into it ASAP.
                            +1 photos
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                              Ä
                              Äbïd Äb
                              from Dombivli, Maharashtra
                              Feb 17, 2021
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                              Address: Kanjurmarg, mumbai

                              Hello,

                              I'm receiving harassment calls everyday like 5 times for EMI collection. My EMI's are upto date and i missed this months emi because of an emergency in my family. I have explained the agent named "Ruksana Khatoon" that i'll be paying this month itself by month end. But she called my family and friends and asking for payment which is really not good. This is effecting my relationships with family and friends.
                              Her voice is loud and she dint even listen to explanation. she wants me to visit Kanjurmarg with my references? I have been a customer of hdfc bank from a long time but now because of this collection agent it has been dented.

                              I would request you to please take action on her and let her know how to speak to their long-term customers. She is giving warnings and yelling at me

                              Please look into this matter asap and my health and relationships are getting effected
                              HDFC Bank customer support has been notified about the posted complaint.
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                                N
                                nkomu1985
                                Feb 17, 2021
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                                Address: kanjurmarg
                                Website: www.hdfcbank.com

                                I started receiving calls from collections dept from 15th Feb and my relatives are getting calls as well. I told them my husband is not getting salary so they are asking me to sell my jewllery, also utilised food money and make payment to them. These are among few things i got to hear from them. There are many other harassing words from them. Is it legal to call my relatives and discuss my personal finance details with them also harass me in such a way.
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  nkr7909
                                  from Ghumarwin, Himachal Pradesh
                                  Feb 17, 2021
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                                  Dt 27 Nov 2020 time 07:13:16 toll ALEL main Plaza 21 par ek hi bar me meri car No MA3NFG81SLJ279382 ke HDFC fastag se 595/- jyada amount deduct ho gaye. Ye toll Agra se Kanpur raste me hai. Esaki complain 3 time HDFC Fastag me kar chuka hu lekin koi action nahi hua. Complain no 10166065,[protected], HBL[protected] pl help
                                  +2 photos
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                                    ManishKala19
                                    from Noida, Uttar Pradesh
                                    Feb 17, 2021
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                                    I have an HDFC FASTag which seems to be damaged and needs to be replaced, however, the only way to get it done is to call the HDFC FASTag customer care number[protected]. I have been calling this number for past 3 days but nobody answers the call and it gets disconnected after a long hold music for a few mins. This is really frustrating and not expected from bank like HDFC.
                                    HDFC Bank customer support has been notified about the posted complaint.
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                                      Ä
                                      Äbïd Äb
                                      from Dombivli, Maharashtra
                                      Feb 17, 2021
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                                      Hi, My name is Abeed and I taken loan from hdfc bank in 2019 and paid all the EMI's upto date. This month i'm having an emergency situation in family so i told the agent named (RUKSANA KHATOON) from HDFC BANK KANJURMARG that i'll pay by 26th of this month. Again, she is calling me everyday saying that its system calls and yelling in loud voice just for 1 month delay? She called my references multiple times and harassing them to pay on behalf of me and its very unprofessional. Its looks very CHEAP.
                                      I told her i have paid without missing every month but she said she will HARRASS and my friends EVERY SINGLE DAY and calling me at least 5 times a day.

                                      I'm thinking of filing a Police complaint against the bank as this is really taking a toll on my heath and my relations between my friends and family

                                      I would request you to please resolve my problem

                                      Name: Abeed
                                      Loan Account No: 95961802
                                      Bank: HDFC BANK
                                      Harasser Name: Ruksana Khatoon
                                      Branch: Kanjurmarg Branch, Mumbai
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                                        Rohit.Jawase
                                        from Bengaluru, Karnataka
                                        Feb 17, 2021
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                                        Below are the unnecessary deduction, i want to understand this is all about ?

                                        16/02/2021 MER EMI, INT NBR:11, [protected] (Ref# 09999999980216003675439) 34.32
                                        16/02/2021 MER EMI, INT NBR:04, [protected] (Ref# 09999999980216003675454) 81.02
                                        16/02/2021 MER EMI, INT NBR:01, [protected] (Ref# 09999999980216003675470) 312.48
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